Technical Auditor - BREEAM Building Performance Services Watford

Overview

Make an Impact with BREEAM! Are you passionate about driving sustainability in the built environment? We're looking for a Technical Auditor to join our expert BREEAM team. In this pivotal role, you'll assess and review project submissions, ensuring quality, consistency, and credibility across our certification processes.

Help BRE make buildings safer and more sustainable!

BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

This role supports the delivery of high-quality, science-based sustainability certification by conducting technical audits for a range of BREEAM schemes. As part of the Certification and Operations team within BPS, the role ensures consistency, accuracy, and professionalism in all certification activities.

Key Responsibilities and Tasks

• Conduct desktop-based technical audits of BREEAM assessments, liaising with translators when required
• Manage personal workload and prioritise tasks to meet deadlines and turnaround targets
• Provide customer support via phone, email, and live chat
• Maintain accurate records and update certification databases in line with operational procedures
• Support the onboarding and training of new team members and contribute to the professional development of colleagues
• Assist the leadership team in maintaining high performance standards and improving QA processes
• Participate in continuous improvement initiatives across the team and certification operations

What we are looking for

Essential Criteria

• Ability to prioritise own workload and work independently without close supervision
• Strong attention to detail and accuracy in maintaining records
• Excellent written and verbal communication skills
• Confident engaging with internal and external stakeholders
• Experience in providing customer support via email, phone, or live chat
• Ability to work efficiently in a fast-paced environment
• Proactive approach to learning and supporting team development
• Advanced user of Microsoft Office (Word, Excel, Outlook)
• Ability to follow standard procedures and operational processes
• Experience maintaining accurate administration records
• Effective team player with a proactive and professional approach

Desirable Criteria

These are qualifications, skills, or experiences that are advantageous but not required:

• Broad knowledge of building-related disciplines, including understanding of design, construction, and sustainability impacts
• Familiarity with BREEAM or similar environmental assessment methods
• Previous experience in auditing, compliance, or quality assurance
• Knowledge of BRE products, clients, or the wider construction and sustainability sectors
• Experience using live chat systems for customer support
• Additional language skills (for supporting global customers and translators)

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

• Pension scheme - 5% employer-matched contribution
• Life assurance - 4x your basic salary
• Enhanced maternity package

Health & Wellbeing

• HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities - Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

• Learning & development - Free access to BRE Academy and our online learning platform
• Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Hybrid - This role offers a mix of home and office working. You will need to be within commuting distance of our Watford or Glasgow office, as you will be expected to attend in person.

Our Recruitment Process

Online Assessment

Shortly after you apply (within approximately 10 minutes), you'll receive a link to complete an online assessment. This takes around 20 minutes and helps us better understand your skills and suitability.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.