A well-established, independent Property Consultancy is actively recruiting an Intermediate Project Manager to be based in Birmingham. THE COMPANY My client is a respected Consultancy with a strong presence across the UK. They have built an excellent reputation for delivering high-quality projects and maintaining long-term client relationships. Working across the Midlands, they are involved in a range of notable developments, particularly within the Residential sector (both Private and Public). They offer a supportive and collaborative environment where team members are given real responsibility and the opportunity to develop their careers. THE POSITION They are actively looking to recruit an Intermediate Project Manager to take up a key role in the delivery of projects from inception through to completion. The Intermediate Project Manager will: Take responsibility for managing projects across all stages of the lifecycle Act as a key point of contact for clients and stakeholders Manage project programmes, costs, risks, and progress Lead project meetings and coordinate multidisciplinary teams Prepare and present reports to clients Projects typically range in value from £5 million to £100 million. THE CANDIDATE The successful Intermediate Project Manager should: Hold a relevant degree Have proven experience working as a Project Manager within a Consultancy or Main Contracting environment Have experience delivering Property / Building projects Have experience managing projects from inception to completion Possess strong client-facing and communication skills Be commercially aware, organised, and capable of managing multiple priorities WHY YOU SHOULD APPLY Opportunity to work on a diverse range of residential developments Clear and structured career progression to Senior Project Manager level Friendly, supportive team environment with access to senior leadership Opportunity to take ownership of projects and develop client relationships INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
01/09/2026
Full time
A well-established, independent Property Consultancy is actively recruiting an Intermediate Project Manager to be based in Birmingham. THE COMPANY My client is a respected Consultancy with a strong presence across the UK. They have built an excellent reputation for delivering high-quality projects and maintaining long-term client relationships. Working across the Midlands, they are involved in a range of notable developments, particularly within the Residential sector (both Private and Public). They offer a supportive and collaborative environment where team members are given real responsibility and the opportunity to develop their careers. THE POSITION They are actively looking to recruit an Intermediate Project Manager to take up a key role in the delivery of projects from inception through to completion. The Intermediate Project Manager will: Take responsibility for managing projects across all stages of the lifecycle Act as a key point of contact for clients and stakeholders Manage project programmes, costs, risks, and progress Lead project meetings and coordinate multidisciplinary teams Prepare and present reports to clients Projects typically range in value from £5 million to £100 million. THE CANDIDATE The successful Intermediate Project Manager should: Hold a relevant degree Have proven experience working as a Project Manager within a Consultancy or Main Contracting environment Have experience delivering Property / Building projects Have experience managing projects from inception to completion Possess strong client-facing and communication skills Be commercially aware, organised, and capable of managing multiple priorities WHY YOU SHOULD APPLY Opportunity to work on a diverse range of residential developments Clear and structured career progression to Senior Project Manager level Friendly, supportive team environment with access to senior leadership Opportunity to take ownership of projects and develop client relationships INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
One of the South West s most respected Construction Consultancies is actively recruiting an Intermediate Project Manager to join their Bristol office. THE COMPANY My client is a well-established, privately owned consultancy with a strong presence across the UK. They have built an excellent reputation for delivering high-quality projects and maintaining long-term client relationships across both the public and private sectors. They are currently involved in a range of major developments across the South West, with project values of up to £400m. The business offers a collaborative and supportive environment where employees are given genuine responsibility, regular client exposure and clear opportunities for career progression. THE POSITION They are actively looking to recruit an Intermediate Project Manager to take an active role in the delivery of projects from inception through to completion. The successful candidate will work closely with senior leadership while managing key project responsibilities across a diverse portfolio. The role will involve coordinating project teams, liaising directly with clients and stakeholders, monitoring programmes and budgets, and supporting the successful delivery of schemes across multiple Property sectors. This is an excellent opportunity for a Project Manager looking to take the next step within a growing consultancy offering strong career development and ongoing professional support. THE CANDIDATE The successful Intermediate Project Manager must: Have a relevant construction or property-related degree Have experience working as a Project Manager Have experience delivering projects within the built environment / property sector Have experience working on projects from inception through to completion Possess strong communication, organisational and client-facing skills Be ambitious, proactive and keen to progress within a Project Management career WHY YOU SHOULD APPLY Opportunity to work on some of the South West s most high-profile developments Excellent mentoring and professional development support Clear progression opportunities within a growing consultancy Supportive company culture with approachable senior management Competitive salary and benefits package INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
01/09/2026
Full time
One of the South West s most respected Construction Consultancies is actively recruiting an Intermediate Project Manager to join their Bristol office. THE COMPANY My client is a well-established, privately owned consultancy with a strong presence across the UK. They have built an excellent reputation for delivering high-quality projects and maintaining long-term client relationships across both the public and private sectors. They are currently involved in a range of major developments across the South West, with project values of up to £400m. The business offers a collaborative and supportive environment where employees are given genuine responsibility, regular client exposure and clear opportunities for career progression. THE POSITION They are actively looking to recruit an Intermediate Project Manager to take an active role in the delivery of projects from inception through to completion. The successful candidate will work closely with senior leadership while managing key project responsibilities across a diverse portfolio. The role will involve coordinating project teams, liaising directly with clients and stakeholders, monitoring programmes and budgets, and supporting the successful delivery of schemes across multiple Property sectors. This is an excellent opportunity for a Project Manager looking to take the next step within a growing consultancy offering strong career development and ongoing professional support. THE CANDIDATE The successful Intermediate Project Manager must: Have a relevant construction or property-related degree Have experience working as a Project Manager Have experience delivering projects within the built environment / property sector Have experience working on projects from inception through to completion Possess strong communication, organisational and client-facing skills Be ambitious, proactive and keen to progress within a Project Management career WHY YOU SHOULD APPLY Opportunity to work on some of the South West s most high-profile developments Excellent mentoring and professional development support Clear progression opportunities within a growing consultancy Supportive company culture with approachable senior management Competitive salary and benefits package INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Commercial fit out (Cat A, Cat B) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects with values ranging from £1 - £100 million. The projects will be across a range of sectors but with a focus on Commercial Fit-Out. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on Commercial Fit-Out (Cat A/Cat B) projects Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
01/09/2026
Full time
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Commercial fit out (Cat A, Cat B) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects with values ranging from £1 - £100 million. The projects will be across a range of sectors but with a focus on Commercial Fit-Out. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on Commercial Fit-Out (Cat A/Cat B) projects Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
THE COMPANY One of the UK s leading Property Consultancies is actively recruiting for an Intermediate Project Manager to join their established London office. My client is one of the most respected Consultancies in the UK, with a strong network of offices across the country as well as overseas. They have an excellent reputation in the market and are currently delivering some of London s most high-profile Health sector developments. These include major new hospital builds, healthcare centres, and specialist medical facilities for both NHS and private sector clients. The company offers a dynamic and collaborative environment, giving Project Managers the opportunity to work alongside some of the industry s leading professionals on projects of significant social and economic impact. THE POSITION They are actively seeking several Intermediate Project Managers to take full responsibility for managing Health sector projects from inception through to completion. The successful Project Manager will have the opportunity to lead client relationships, oversee design and construction delivery, and contribute to the successful completion of key healthcare projects across London. Project values typically range from £1 million up to £100 million. While the immediate focus will be on Healthcare and Life Sciences, there will also be opportunities to gain experience in other sectors such as Education, Commercial, and Mixed Use as the business continues to grow. THE CANDIDATE The successful Project Manager must: Hold a relevant degree (e.g., Project Management, Construction Management, or related field) Have experience working as a Project Manager within a Consultancy environment Have a strong background in Property / Building projects Ideally have experience working within the Health or Public Sector Be confident managing projects from inception through to completion Possess excellent communication, leadership, and client-facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London s most high-profile Health sector projects Clear career progression with opportunities to advance to Senior and Associate level Work for a market-leading Consultancy with an outstanding reputation and client base Supportive company culture with excellent senior management and professional development INTERESTED? Apply in confidence to this advert or contact Ben Chappell on (phone number removed) for more information.
01/09/2026
Full time
THE COMPANY One of the UK s leading Property Consultancies is actively recruiting for an Intermediate Project Manager to join their established London office. My client is one of the most respected Consultancies in the UK, with a strong network of offices across the country as well as overseas. They have an excellent reputation in the market and are currently delivering some of London s most high-profile Health sector developments. These include major new hospital builds, healthcare centres, and specialist medical facilities for both NHS and private sector clients. The company offers a dynamic and collaborative environment, giving Project Managers the opportunity to work alongside some of the industry s leading professionals on projects of significant social and economic impact. THE POSITION They are actively seeking several Intermediate Project Managers to take full responsibility for managing Health sector projects from inception through to completion. The successful Project Manager will have the opportunity to lead client relationships, oversee design and construction delivery, and contribute to the successful completion of key healthcare projects across London. Project values typically range from £1 million up to £100 million. While the immediate focus will be on Healthcare and Life Sciences, there will also be opportunities to gain experience in other sectors such as Education, Commercial, and Mixed Use as the business continues to grow. THE CANDIDATE The successful Project Manager must: Hold a relevant degree (e.g., Project Management, Construction Management, or related field) Have experience working as a Project Manager within a Consultancy environment Have a strong background in Property / Building projects Ideally have experience working within the Health or Public Sector Be confident managing projects from inception through to completion Possess excellent communication, leadership, and client-facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London s most high-profile Health sector projects Clear career progression with opportunities to advance to Senior and Associate level Work for a market-leading Consultancy with an outstanding reputation and client base Supportive company culture with excellent senior management and professional development INTERESTED? Apply in confidence to this advert or contact Ben Chappell on (phone number removed) for more information.
One of the UK's leading independent Property Consultancies is actively recruiting an Intermediate Project Manager to be based in Cardiff. THE COMPANY My client is one of the leading independent Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the South Wales highest profile developments. Individual projects include working on high profile Residential developments, Healthcare, Commercial Offices and large Mixed Use projects.They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit an Intermediate Project Manager to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £50 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Healthcare sectors. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on either the Consultancy or Main Contracting side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of the regions most high profile projects They are actively looking to recruit a number of people across the business which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
01/09/2026
Full time
One of the UK's leading independent Property Consultancies is actively recruiting an Intermediate Project Manager to be based in Cardiff. THE COMPANY My client is one of the leading independent Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the South Wales highest profile developments. Individual projects include working on high profile Residential developments, Healthcare, Commercial Offices and large Mixed Use projects.They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit an Intermediate Project Manager to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £50 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Healthcare sectors. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on either the Consultancy or Main Contracting side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of the regions most high profile projects They are actively looking to recruit a number of people across the business which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Residential developments, Commercial fit out (Cat A) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £100 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Mixed Use. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
01/09/2026
Full time
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Residential developments, Commercial fit out (Cat A) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £100 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Mixed Use. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
Our well established independent client is looking for an experienced Property Manager or Property management Administrator, to join their busy Property Management department Hub in Stratford E20 on a (12 month fixed term contract) The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Team meetings Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Be fully conversant with current regulation/ legislation and processes surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Maintenance coordination The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 28.000pa to 31,000pa depending on experience. (12 month fixed term contract) If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
01/09/2026
Seasonal
Our well established independent client is looking for an experienced Property Manager or Property management Administrator, to join their busy Property Management department Hub in Stratford E20 on a (12 month fixed term contract) The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Team meetings Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Be fully conversant with current regulation/ legislation and processes surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Maintenance coordination The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 28.000pa to 31,000pa depending on experience. (12 month fixed term contract) If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
Key Responsibilities Leasing & Administration Conduct viewings to prospective tenants Consistently deliver leasing brand standards Process and respond to lettings enquiries in a timely manner Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.) on a weekly basis Process resident applications including completion of background and credit checks Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports Assist with move in/move out customer journey procedures Assist with the collection of rents, ensuring collection and deposit on a timely basis Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and "open houses" Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs Always seek ways to exceed residents' service expectations Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Be a true ambassador of the brand and what it stands for Property Upkeep Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of same Day to day assistance in management of reactive maintenance and defects Adhere to business operating processes, systems and standards Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both residents and employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Key Values Passion for our customer: You constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf Respect: You treat people with respect independent of their status or disagreement with you Innovation: You challenge prevailing assumptions when warranted and suggest better approaches Collaboration: You unite to support each other's ideas - even if you see it slightly differently Communication: You share information openly and proactively Qualifications, Experience and Role Requirements Essential Demonstrates honesty, integrity and intelligence Experience in a property lettings or related business (student accommodations, serviced apartments etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, 'can-do' attitude with a desire to learn and achieve outstanding results Ability to work independently on a day to day basis Ability to work Saturdays and public holidays in line with the rota Ability to work in different buildings if required Desirable Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system
01/09/2026
Full time
Key Responsibilities Leasing & Administration Conduct viewings to prospective tenants Consistently deliver leasing brand standards Process and respond to lettings enquiries in a timely manner Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.) on a weekly basis Process resident applications including completion of background and credit checks Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports Assist with move in/move out customer journey procedures Assist with the collection of rents, ensuring collection and deposit on a timely basis Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and "open houses" Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs Always seek ways to exceed residents' service expectations Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Be a true ambassador of the brand and what it stands for Property Upkeep Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of same Day to day assistance in management of reactive maintenance and defects Adhere to business operating processes, systems and standards Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both residents and employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Key Values Passion for our customer: You constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf Respect: You treat people with respect independent of their status or disagreement with you Innovation: You challenge prevailing assumptions when warranted and suggest better approaches Collaboration: You unite to support each other's ideas - even if you see it slightly differently Communication: You share information openly and proactively Qualifications, Experience and Role Requirements Essential Demonstrates honesty, integrity and intelligence Experience in a property lettings or related business (student accommodations, serviced apartments etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, 'can-do' attitude with a desire to learn and achieve outstanding results Ability to work independently on a day to day basis Ability to work Saturdays and public holidays in line with the rota Ability to work in different buildings if required Desirable Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system
Our well established independent client is looking for an experienced Property Manager to join their busy Property Management department Hub in Leytonstone E1. Sociable hours 9.00am - 5.00pm Mon to Fri The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Team meetings Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Be fully conversant with current regulation/ legislation and processes surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Maintenance coordination The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 32.000pa to 35,000pa depending on experience. If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
01/09/2026
Full time
Our well established independent client is looking for an experienced Property Manager to join their busy Property Management department Hub in Leytonstone E1. Sociable hours 9.00am - 5.00pm Mon to Fri The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Team meetings Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Be fully conversant with current regulation/ legislation and processes surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants Striving to exceed customer expectations. Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Maintenance coordination The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 32.000pa to 35,000pa depending on experience. If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
Salary : Up to 50,000 per annum + 4,200 travel allowance Portfolio : 13 commercial sites Hybrid role - 3 days on-site/office and 2 WFH The role Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, across a regional portfolio of properties Responsibilities Prepare, monitor and reconcile service charge budgets Check and approve expenditure against service charge budgets Provide best in class customer service to internal and external customer base Maintain regular and effective communication with clients and tenants Manage site based staff, ensuring all people related policies and procedures are followed Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business Monitor works conducted/service provided by suppliers Audit and inspect supplier delivery Measure and report supplier performance against agreed SLAs Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including, life safety systems, vertical transportation equipment and public health systems Work effectively with a range of specialist consultants to deliver agreed outcomes Procure goods and services, following procedures and policies Develop, agree and manage capital replacement programmes Prepare management reports for a variety of stakeholders and attend/chair management meetings as required Undertake regular building inspections, complete reports and initiate/progress any required works Ensure compliance with all current statutory legislation in respect of health and safety and the environment Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance, Compliance, HR Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations Person specification Qualifications/Key Skills Degree or equivalent Membership or Associate Membership of IWFM or RICS National General Certificate in Occupational Safety and Health - accredited by NEBOSH Previous experience in a similar role Understanding of commercial leases and the landlord and tenant relationship Good understanding of service charge budgets and accounting principles Management of in-house and supplier staff Management of supplier relationships Good health and safety and environmental knowledge Good mechanical and electrical services knowledge Excellent English language skills - both written and spoken IT literate - MS Office at intermediate level and other relevant software (e.g. Vantify Risk Manager, Proactis, Inline & Tramps) at a level to undertake the role satisfactorily Experience of managing multi-site environments Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets more than 1m Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/09/2026
Full time
Salary : Up to 50,000 per annum + 4,200 travel allowance Portfolio : 13 commercial sites Hybrid role - 3 days on-site/office and 2 WFH The role Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, across a regional portfolio of properties Responsibilities Prepare, monitor and reconcile service charge budgets Check and approve expenditure against service charge budgets Provide best in class customer service to internal and external customer base Maintain regular and effective communication with clients and tenants Manage site based staff, ensuring all people related policies and procedures are followed Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business Monitor works conducted/service provided by suppliers Audit and inspect supplier delivery Measure and report supplier performance against agreed SLAs Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including, life safety systems, vertical transportation equipment and public health systems Work effectively with a range of specialist consultants to deliver agreed outcomes Procure goods and services, following procedures and policies Develop, agree and manage capital replacement programmes Prepare management reports for a variety of stakeholders and attend/chair management meetings as required Undertake regular building inspections, complete reports and initiate/progress any required works Ensure compliance with all current statutory legislation in respect of health and safety and the environment Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance, Compliance, HR Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations Person specification Qualifications/Key Skills Degree or equivalent Membership or Associate Membership of IWFM or RICS National General Certificate in Occupational Safety and Health - accredited by NEBOSH Previous experience in a similar role Understanding of commercial leases and the landlord and tenant relationship Good understanding of service charge budgets and accounting principles Management of in-house and supplier staff Management of supplier relationships Good health and safety and environmental knowledge Good mechanical and electrical services knowledge Excellent English language skills - both written and spoken IT literate - MS Office at intermediate level and other relevant software (e.g. Vantify Risk Manager, Proactis, Inline & Tramps) at a level to undertake the role satisfactorily Experience of managing multi-site environments Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets more than 1m Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Title: Lettings Associate Contract Type: 1x 12 month FT Mat leave - Full Time, 35 hours Salary: Starting from 30,386 per annum (Regional salary) plus commission Reporting Office: Manchester, Trafford Persona: Agile Worker: 40% - 60% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (NB. The successful candidate will occasionally be required to work on a Saturday) Closing Date: 9 th September 2026 - 12:00 PM Interview Dates: 17 th September 2026 Please click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Intermediate Rent Team at L&Q: Are you passionate about delivering excellent customer service and helping people find their new home? We're looking for three Lettings Associates to join our team and play a key role in letting Intermediate Market Rent, Rent to Buy and London Living Rent homes and supporting our mission to provide high quality, affordable housing. As a Lettings Associate, you'll manage applications, support customers through the lettings process, and help maximise reservations across our portfolio. You'll work closely with Senior Lettings Associates, the Lettings Team Manager, and colleagues in Marketing, Property Management, and Tenancy Progression. If this sounds like you, we would love for you to apply! Your impact in the role: Manage and maintain applications databases for various rental schemes. Maximise reservations and secure tenants who meet eligibility criteria. Deliver excellent customer service, acting as the main contact for potential tenants. Guide customers through the lettings process from enquiry to occupation. Liaise with internal teams and external stakeholders to ensure smooth lettings processes. Ensure compliance with policies, procedures, and regulatory requirements. Maintain accurate records and oversee payment processes. What you'll bring: Driving licence with access to a vehicle with business insurance for work use. Demonstrable knowledge of assured shorthold tenancy legislation and the UK letting market. Exceptional communication skills, both written and verbal Excellent organisational skills, with proven success in delivering objectives in a fast-paced, customer-focused commercial environment. Proficiency in MS Office applications. Highly developed relationship, client, or stakeholder management skills. ARLA qualifications (desirable). If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
01/09/2026
Full time
Title: Lettings Associate Contract Type: 1x 12 month FT Mat leave - Full Time, 35 hours Salary: Starting from 30,386 per annum (Regional salary) plus commission Reporting Office: Manchester, Trafford Persona: Agile Worker: 40% - 60% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (NB. The successful candidate will occasionally be required to work on a Saturday) Closing Date: 9 th September 2026 - 12:00 PM Interview Dates: 17 th September 2026 Please click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Intermediate Rent Team at L&Q: Are you passionate about delivering excellent customer service and helping people find their new home? We're looking for three Lettings Associates to join our team and play a key role in letting Intermediate Market Rent, Rent to Buy and London Living Rent homes and supporting our mission to provide high quality, affordable housing. As a Lettings Associate, you'll manage applications, support customers through the lettings process, and help maximise reservations across our portfolio. You'll work closely with Senior Lettings Associates, the Lettings Team Manager, and colleagues in Marketing, Property Management, and Tenancy Progression. If this sounds like you, we would love for you to apply! Your impact in the role: Manage and maintain applications databases for various rental schemes. Maximise reservations and secure tenants who meet eligibility criteria. Deliver excellent customer service, acting as the main contact for potential tenants. Guide customers through the lettings process from enquiry to occupation. Liaise with internal teams and external stakeholders to ensure smooth lettings processes. Ensure compliance with policies, procedures, and regulatory requirements. Maintain accurate records and oversee payment processes. What you'll bring: Driving licence with access to a vehicle with business insurance for work use. Demonstrable knowledge of assured shorthold tenancy legislation and the UK letting market. Exceptional communication skills, both written and verbal Excellent organisational skills, with proven success in delivering objectives in a fast-paced, customer-focused commercial environment. Proficiency in MS Office applications. Highly developed relationship, client, or stakeholder management skills. ARLA qualifications (desirable). If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Woodhey Court, Alma Road, Sale, Manchester, M33 4LT . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
19/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Woodhey Court, Alma Road, Sale, Manchester, M33 4LT . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Tudor Court, Grassendale Road, Aigburth, Liverpool, L19 0QG . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
19/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Tudor Court, Grassendale Road, Aigburth, Liverpool, L19 0QG . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.