13 jobs found

Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Welwyn Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Welwyn. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Repairs Administrator (Voids & Disrepair) Location: Ongar Salary: Up to £35,000 Job Type: Permanent Full Time At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar. This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team. The Role: As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion. Your responsibilities will include: Scheduling and coordinating repairs, voids and disrepair works. Liaising with tenants to arrange appointments and provide updates on outstanding works. Managing operatives' diaries and ensuring workloads are effectively planned. Preparing and processing variations for approval. Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders. Supporting Contract Managers and Supervisors with day-to-day administration. Maintaining accurate records and ensuring all systems are kept up to date. Delivering excellent customer service while ensuring contractual KPIs are met. What We're Looking For: Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector. Knowledge and understanding of SOR (Schedule of Rates) codes. Experience working on voids and disrepair contracts. Confident communicating with tenants, operatives and internal stakeholders. Strong organisational skills with the ability to prioritise a busy workload. Good IT skills and experience using repairs management systems. What's on Offer: Permanent, full-time position. Salary up to £35,000. Stable, long-term opportunity with a reputable contractor. Supportive working environment. Opportunities for career development and progression. If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. INDTJ

Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works. Key Responsibilities Operate and lead the contract to meet performance, delivery, quality, and margin targets Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality Own the financial performance of the contract - turnover, margin & profitability Lead, motivate and continuously develop a high performing, multi-disciplinary team Ensure full compliance with Health & Safety, SHEQ, and contractual obligations Drive customer satisfaction and manage complaints swiftly and effectively Deliver KPI performance and produce clear weekly and monthly performance reports Build strong collaborative relationships with clients, commercial teams, and internal stakeholders Identify and support opportunities for contract growth and new business Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing People Responsibility Leadership of: Supervisors Multi Skilled Engineers Supply Chain Partners Schedulers / Planners Administrators Knowledge & Experience Strong understanding of housing maintenance & social housing Proven commercial and financial acumen Experience managing responsive maintenance contracts Knowledge of KPI management and SOR codes Experience mobilising and managing contracts Qualifications HNC (or equivalent) in Construction or related discipline Minimum 3 years' experience leading a successful unit/contract SMSTS or IOSH qualification Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor

Reactive Repairs Manager We provide maintenance and repair services to residential properties across the Guildford Borough area . Our workstreams include emergency, urgent and routine responsive repairs, planned works and other maintenance activities instructed by the client. We are seeking a conscientious, enthusiastic and experienced Reactive Repairs Manager with a positive, solutions-focused approach. Applicants must have a strong background in housing maintenance and repairs, with experience as a supervisor or manager. The postholder must maintain a professional appearance and attitude and act politely and courteously at all times. All contract employees are required to pass a Disclosure and Barring Service (DBS) check . Key Responsibilities Take primary responsibility for the safe, efficient and timely delivery of emergency, urgent and routine responsive repairs from initial receipt through allocation, attendance, completion and closure. Manage the daily repairs operation with the Resource Controller, Helpdesk and Supervisors, ensuring work is correctly prioritised, appropriately resourced and delivered within contractual service-level timescales. Maintain effective control of work in progress, reviewing emergencies, overdue, approaching-target and high-risk orders and taking prompt action to prevent or recover service failures. Ensure the job management system contains accurate and current information, including appointments, operative notes, variations, follow-on works, access attempts and satisfactory completion evidence. Manage the availability, allocation and productivity of directly employed trades and subcontractors, ensuring the correct skills and resources are available to meet routine, seasonal and peak demand. Monitor and improve appointment keeping, first-time completion, productivity, work quality and customer service, addressing delays, repeat visits, recalls and other performance concerns. Maintain effective communication with residents and Guildford Borough Council , providing timely updates on appointments, delays, priority cases, operational performance and recovery actions. Ensure Supervisors, operatives and subcontractors work safely and comply with contractual requirements, approved RAMS, permits to work and site-operating procedures. Escalate repairs involving significant hazards, vulnerability, disrepair, complaints or potential Awaab s Law requirements. Line-manage allocated Supervisors and support the recruitment, induction, performance management, coaching and development of employees and subcontractors while promoting a positive health and safety culture. Work collaboratively with the Planned and Compliance Repairs Manager and provide reciprocal cover when required. Participate in the out-of-hours management rota and deputise for the Contract Manager when required. This is not an exhaustive list of duties. Above all, the postholder must be flexible and contribute fully within their capabilities to support the achievement of contractual and organisational objectives. Skills Required Ability to support, coach and motivate a team. Strong interpersonal skills with the ability to communicate professionally at all levels and confidently challenge and be challenged. Organised approach to work, case management and time management. Practical, solutions-focused approach to health and safety. Proficient in Microsoft Office and job management systems, including accurate use of performance trackers. Ability to record and analyse information, identify trends and address recurring issues. Collaborative team player who shares experience and learning. Ability to work effectively under pressure and deliver work to statutory, contractual and locally agreed timescales. Proactive approach to identifying and addressing personal development needs. Self-managing and self-motivated, with sound prioritisation, judgement and problem-solving skills. Sound knowledge of materials, methods and technical standards used within the housing maintenance and construction industry. Qualifications NVQ Level 2 or equivalent in a relevant trade or construction discipline Essential IOSH Managing Safely or equivalent Essential SSSTS Health and Safety or equivalent Desirable Experience 2+ years experience supervising housing maintenance repairs, planned works or project works Essential 3+ years line-management experience Essential 5+ years relevant trade or housing maintenance experience Desirable

Contracts Manager Responsive Repairs Location: Yeovil (Hybrid 3 4 days office/site based) Salary: Up to £58,000 + Benefits We are recruiting for an experienced Contracts Manager to join a leading property services contractor delivering a long-term social housing framework. This is a fantastic opportunity for someone with a strong background in Responsive Repairs to take responsibility for the operational and commercial performance of a busy social housing contract. You'll oversee the delivery of responsive repairs, voids, damp & mould, disrepair, and aids & adaptations, ensuring excellent customer service while achieving contractual KPIs. Managing a team of 4 Responsive Repairs & Voids Supervisors, you'll oversee approximately 65 responsive repair jobs per day and 12 void properties per week. You'll work closely with operational and commercial teams to reduce WIP, improve performance, manage subcontractors, and build strong client relationships. About You Minimum 5 years' experience working for a main contractor. Essential experience managing Responsive Repairs within Social Housing. Strong operational and commercial management experience. Experience leading supervisors, direct labour, and subcontractors. Good understanding of KPIs, WIP management, SOPs, PPP, CDM and CPP. Strong leadership, communication, and data analysis skills. Full UK driving licence. In return, you'll join a well-established contractor offering a long-term framework, hybrid working, a supportive team environment, and genuine opportunities for career progression. INDJF

Fortus Recrutiment are currently representing a local authority who are looking for a Contract Manager to join their property services division A Contracts Manager will be responsible for the overall performance and financial delivery of the contract. As a Contracts Manager, you will evidence experience working within a main contractor or housing sector environment with a full understanding of responsive repairs, disrepair, damp & mould and void workstreams. Your duties will include maintaining a high performance of KPIs, with regular reporting to client counterparts and surpassing requirements. You will oversee the delivery of all directly employed operatives, supervisors and office staff alongside any supply chain for your respective contract area/s. Regular meetings will be held with the client to discuss operational performance and any actions will be managed by the Contracts Manager. As a Line Manager, it is important to recognise our company values and strategy and implement this within your teams. You will be empowered to have regular 1-to-1 meetings with your reporting staff members to discuss performance and any areas of development. Our commercial and operational teams are integrated to ensure that we offer best value and service to our clients. Procurement will be a major part of the role, including negotiating packages of work with our subcontractors and supply chain partners. About you To succeed in this role you will need to have the following 5 Years experience working for a main contractor SMSTS Leadership experience Good data interrogation skills Competent in use of standard methods of measurement Valid driving licence Please call Josh at Fortus Recruitment & please apply for the role. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

Plumber / Multi-Trade Operative Location: Guildford, Surrey Salary: Up to 38,325 per annum, depending on experience We are currently recruiting for an experienced Plumber / Multi-Trade Operative to join a well-established national property services contractor delivering a long-term residential maintenance contract across Guildford and the surrounding areas. This is an excellent opportunity for a qualified plumber who also has experience across additional trades and is confident working within occupied residential properties. The Role You will be responsible for carrying out reactive, planned and disrepair works, using your plumbing expertise alongside wider multi-trade skills to deliver high-quality repairs and first-time fixes. Key Responsibilities Carry out plumbing repairs including leak detection and hot/cold water systems. Undertake immersion tank and kitchen/bathroom installation works. Complete multi-trade repairs including: Wall and floor tiling 1st and 2nd fix carpentry Patch plastering and making good Painting and decorating Accurately record completed works using mobile technology. Work closely with supervisors, planners and support teams. Complete risk assessments and follow all health & safety procedures. Provide professional customer service to residents. Support apprentices and contribute to a positive team environment. Work within occupied residential properties. Participate in an out-of-hours/emergency callout rota when required. Requirements NVQ Level 3 or City & Guilds in Plumbing, or equivalent. Valid Unvented Hot Water Systems Certificate. Multi-trade experience including tiling, carpentry, plastering and decorating. Ability to safely isolate and test electrical components. Previous experience within social housing repairs and maintenance. Full UK driving licence. Own, well-maintained tools. Strong health & safety awareness. Good communication skills and a professional, customer-focused approach. Benefits Salary up to 38,325, depending on experience. Company van and fuel card for business use. 23 days' annual leave plus bank holidays. Long-service awards. Employee discounts and wellbeing benefits. One paid volunteering day per year. Ongoing training, development and career progression.

Project Manager - Disrepair (Social Housing) About PiLON At PiLON, we're a trusted contractor within the social housing sector, delivering high-quality planned maintenance, refurbishment, and property improvement projects. As part of the United Infrastructure Group, we're looking for an experienced Project Manager to lead the successful delivery of disrepair projects across our growing portfolio. The Role Reporting to the Operations Manager, you will take full responsibility for the safe, compliant, and profitable delivery of social housing disrepair works. You will manage operational teams, client relationships, programme delivery, and financial performance while ensuring an excellent service for residents. Key Responsibilities Manage the end-to-end delivery of social housing disrepair projects. Ensure works are delivered safely, on time, within budget, and to the highest quality standards. Lead and support Site Managers, Supervisors, operatives, and subcontractors. Build and maintain strong relationships with clients and stakeholders. Monitor project performance, costs, risks, and KPIs. Ensure compliance with Health & Safety regulations and company procedures. Manage resident engagement and support the resolution of escalated issues. Produce accurate project reporting and maintain project records. Drive customer satisfaction and continuous improvement across all projects. Essential Requirements Proven Project Management experience within the Social Housing sector Previous experience managing Disrepair projects (Essential) Strong understanding of disrepair legislation, processes, and contractual requirements Experience managing direct labour and subcontractors Excellent client, stakeholder, and resident management skills Strong commercial awareness and budget management experience SMSTS, CSCS and Full UK Driving Licence Excellent communication, leadership, and organisational skills What We Offer Competitive salary and benefits package Company vehicle or car allowance Career development opportunities Supportive and inclusive working environment The opportunity to make a positive impact within local communities Join PiLON and help deliver high-quality disrepair solutions that improve homes and residents' lives.

Join a Growing Organisation Where Your Career Makes a Difference in the Community. Join us at an exciting time of growth and play a key role in delivering excellent services to our communities. About the role As an Area Repairs Supervisor, you'll play a key role in delivering a high-quality, efficient and customer-focused repairs service across our occupied and empty homes. This is a varied and rewarding role where no two days are the same. You'll lead repairs operations on the ground, manage contractors and colleagues, oversee inspections, and ensure work is completed safely, on time and to a high standard. We're looking for someone who enjoys solving problems, building positive relationships, and taking ownership of challenges. In return, you'll gain exposure to a wide range of maintenance and property services activities, with opportunities to further develop your leadership and technical skills within a supportive team environment. You'll also participate in our out-of-hours on-call rota, helping to ensure our customers receive a responsive and reliable service when they need it most. What you ll be doing Supervising the delivery of responsive repairs and minor works across your area Carrying out inspections and surveys within occupied and vacant properties Preparing schedules of work and overseeing planned maintenance projects Managing contractor performance to ensure quality, value for money and compliance Investigating disrepair issues and implementing effective solutions Undertaking health and safety inspections and ensuring compliance with legislation and best practice Leading, motivating and supporting operatives to achieve excellent outcomes Collaborating with colleagues across the organisation to continuously improve the customer experience You ll bring strong technical knowledge, a recognised trade or professional qualification, and a solid understanding of building works and health & safety legislation. Just as importantly, you ll be a confident communicator and a practical leader who takes pride in getting things right first time. About You You'll be someone who: Has a recognised trade qualification or relevant professional experience within repairs, maintenance or property services Demonstrates strong technical knowledge of building maintenance and repair practices Understands health and safety legislation and its practical application Is proactive, organised and confident making decisions in a fast-paced environment Enjoys working collaboratively and building positive relationships with colleagues, customers and contractors Takes pride in delivering excellent customer service and getting things right first time Is committed to continuous professional development and personal growth Most importantly, you'll be a team player who leads by example, embraces challenges, and is passionate about making a positive difference. Why Join Plymouth Community Homes? We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Excellent pension scheme with generous employer contributions 25 days annual leave, rising to 30 days, plus Bank Holidays Holiday trading scheme Free onsite gym and changing facilities Three paid volunteering days each year through our Make a Difference programme Free Employee Assistance Programme, including counselling support Free annual flu vaccination Cycle to Work scheme Modern mobile and digital technology to support agile working A supportive, friendly workplace with regular social and charity events Modern offices with excellent local amenities and transport links Ready to Take the Next Step? If you're looking for a role where you can make an impact, grow your career and be part of a team that genuinely cares about customers and colleagues, we'd love to hear from you. Apply today - Please submit your CV and supporting application, demonstrating how your knowledge, skills and experience meet the requirements of the role. For an informal discussion about the role, please contact Andy Withey, Repairs Manager, on (phone number removed). Ready to take the next step? Apply now. Applications will be reviewed and shortlisted on an ongoing basis. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth

Electrical Supervisor Location: Cannock Salary: 39,513 per annum (pay award pending) plus a car allowance Hours: 37.5 per week Contract: Permanent About the role We are looking for an experienced and suitably qualified Electrical Supervisor to join our Housing Maintenance team. You will play a key role in supervising and coordinating electrical property repair and maintenance services, ensuring that work is delivered safely, efficiently, to a high standard and in accordance with all relevant electrical regulations and health and safety requirements. Working with colleagues, contractors and tenants, you will provide effective supervision, make robust decisions and help ensure that services meet agreed performance, quality and budgetary standards. Key responsibilities for the Electrical Supervisor Supervise, plan and organise electrical repair and maintenance work within a Direct Labour Organisation (DLO) or similar environment. Manage and support a team to achieve high standards of performance and service delivery. Monitor work against agreed targets, timescales and budgets. Ensure electrical works comply with relevant regulations, standards and health and safety requirements. Manage and monitor contracts and contractor performance where required. Deal effectively with tenants, colleagues, contractors and other stakeholders. Use computerised management systems and mobile working technology to manage and monitor work. Produce and amend reports, documents and other information using Microsoft Office and bespoke systems. Resolve operational issues through effective negotiation, persuasion and problem-solving. Contribute to the effective management of property repair and maintenance services. About you We are looking for someone with significant post-qualification experience and a proven ability to supervise and manage a team. You will have excellent communication and interpersonal skills, with the confidence to deal professionally with people at all levels, including tenants. You will be able to make sound decisions in demanding situations and demonstrate a strong track record in negotiation, problem-solving and achieving results. You should also have a good understanding of property repair and maintenance, health and safety requirements and the regulations governing electrical work. Experience of working within social housing, managing contracts, using computerised management systems and working with disrepair or insurance claims would be advantageous. Essential qualifications Applicants must hold either : Option 1 ECS Registered Electrician Gold Card with the occupation of Installation Electrician OR Option 2 NVQ Level 3 Electrical qualification - City & Guilds 2365, 2357-13 or 5357 Level 3 Award in the Requirements for Electrical Installations BS 7671:2018 - City & Guilds 2382-18 Level 3 Award in Initial Verification of Electrical Installations - City & Guilds 2391 or 2394 Level 3 Award in Electrical Installation Inspection, Testing, Certification and Reporting - City & Guilds 2395 What we're looking for Essential: Significant post-qualification experience. Experience of managing a team. Strong knowledge of electrical regulations. Sound professional knowledge of property repair and maintenance. Good knowledge of health and safety regulations. Experience of supervising, planning and organising work in a DLO or similar environment. Ability to monitor progress against agreed targets, timescales and budgets. Excellent communication, negotiation and problem-solving skills. Ability to make robust decisions in demanding situations. Competence in using Microsoft Office and computerised management systems. Desirable: Experience of working in the social housing sector. Experience of managing contracts. Knowledge of the disrepair claims process. Knowledge of insurance claims processes. Benefits: 26 days holiday increasing to 31 days after 5 years' continuous service. Good Pension Scheme- you will be automatically entered if you are successful, but there is the option to opt out. Essential Car User Allowance. If you think you are a good fit and are looking for the next step up with career progression, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: Healthy Homes Disrepair Senior Planner Type: Permanent Location: Eastleigh Salary: up to £31,607 per annum Hours: 37 hours a week BRC Recruitment are currently working with a leading social housing provider to recruit a Healthy Homes Disrepair Senior Planner to join their Homecare Directorate. This is a key role responsible for planning and delivering complex disrepair cases from initial inspection through to completion, ensuring cases are managed in line with legislation, SLAs and customer service standards. The Role As the Healthy Homes Disrepair Senior Planner, you will be responsible for: Managing and prioritising daily workloads to ensure jobs are completed within required timescales and KPIs are achieved. Providing day-to-day line management of Disrepair Schedulers, supporting performance and development. Ensuring disrepair cases and works are accurately recorded and tracked. Coordinating quoted works, approvals, purchase orders and contractor instructions. Managing the ordering and delivery of materials to ensure works can commence on time. Liaising with surveyors, supervisors and contractors to coordinate works through to completion. Ensuring disrepair pre-inspections and follow-on works are scheduled within the required SLA. Arranging post-inspections of completed works. Proofreading disrepair pre-inspection reports before submission to Legal. Acting as a key point of contact for internal and external stakeholders, including Legal, Customer Relations and Housing teams. Chairing weekly disrepair meetings to ensure claims continue to progress effectively. Overseeing the decant process where required. Producing monthly disrepair reporting for senior management. About You The successful candidate will have: A sound working knowledge of the legal disrepair process and social housing obligations. Experience working in a busy environment with competing priorities. Experience of managing or supporting a team. Strong organisational and planning skills. Excellent written and verbal communication skills. The ability to work effectively with a range of internal and external stakeholders. Good knowledge of Microsoft Office, including Outlook, Word, Excel and Teams. The ability to prioritise workloads, work independently and meet deadlines and KPIs. An understanding of relevant procedures, policies, legal and health and safety requirements. For more information, please call Sam Studley on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

We are seeking an experienced Senior Surveyor to play a key role in leading our asset services function, as our Asset Performance Manager. In this pivotal role, you will lead the team overseeing the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and planned replacements . You will bring a proactive, resident-focused mindset, always putting our customers first, and working collaboratively across departments to ensure we continue to provide homes that give stability, are safe and provide warmth to our customers. Your accountabilities will include but not be limited to: Take ownership of challenging repairs, disrepair cases, structural issues, and major defects. You will lead our response to the delivery of our Awaab's Law obligations -delivering real results for our residents while balancing quality, compliance, and value for money Lead on strategic asset management workstreams and provide technical and expert advice to Gateway Housing on complex or sensitive service delivery improvements and provide recommendation reports to senior management. To participate in the call-out arrangements throughout the year to deal with dangerous structures and take direct action where appropriate to safeguard the public. Lead the delivery of the Awaab's Law case management as subject matter expert on the legislation and emerging changes Ensure effective delivery of the planned investment programmes, ensuring customer engagement and satisfaction with the end product Experience and Skills BSc in Building Surveying / higher diploma level or suitable alternative professional qualification or commensurate experience (e.g., RICS or equivalent) Comprehensive understanding of UK housing and construction regulations. Excellent verbal and written communication skills Ability to analyse and accurately evaluate a broad range of data and information relating to delivery of a proactive repairs service Ability to carry out surveys and inspections of buildings and accurately diagnose faults and defects across a wide range of trades and disciplines Experience of leading a team or acting in a supervisory position. Please refer to the attached job profile for more details. Our benefits package includes: Annual Leave: starting at 28 days, plus Bank Holidays Subsidised Health and Fitness Membership Simply Health - help towards the costs of dentist, optician, and private medical appointments Employee Assistance Programme - including free legal, financial and counselling advice Buy and sell annual leave Pension - up to 10% employer contribution. Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway. Please note only shortlisted candidates will be contacted. CLOSING DATE: Friday 11 September 2026 Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised. GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community