Compliance Scheduler Watford Salary: £32,548.00 Permanent, 37 hours per week The Vacancy Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We're looking for a Compliance Scheduler to join our Gas team and help us keep our homes and communal spaces safe, well maintained and compliant with our statutory and regulatory obligations. You'll play a key role in coordinating property safety programmes, arranging appointments, maintaining accurate records, and supporting colleagues, contractors and customers to make sure compliance checks are completed on time. Role purpose To support the delivery of Chime Housing's property compliance programmes by scheduling safety inspections, maintaining accurate compliance records, coordinating follow-on actions and helping ensure customers' homes remain safe and compliant. What's the role? Key Accountabilities: Schedule and coordinate statutory and cyclical compliance inspections, servicing and follow-on works across areas such as gas, electrical, fire safety, water hygiene, asbestos and lifts. Liaise with customers, colleagues and contractors to arrange appointments, resolve access issues and support a positive customer experience. Maintain accurate records across housing, compliance and document management systems, ensuring certificates, reports, notes and updates are uploaded promptly and correctly. Monitor work queues, overdue actions and exception reports, escalating risks or non-compliance concerns in a timely way. Support the completion of compliance trackers, performance reports and audit information, helping the team demonstrate a clear and accurate compliance position. Contribute to continuous improvement by identifying process issues, sharing learning and supporting updates to working practices where needed. What are we looking for? Essential: Experience: Experience of scheduling appointments, coordinating works or providing administrative support in a property, repairs, compliance, housing or customer service environment. Knowledge: Understanding of the importance of landlord health and safety compliance, accurate record keeping, data protection and customer-focused service delivery. Skills & Abilities: Strong organisational skills, attention to detail, confident communication skills and the ability to manage competing priorities and deadlines. Systems: Confident using Microsoft Office and able to learn housing, compliance and document management systems quickly. Qualifications: Good standard of literacy and numeracy, with GCSE English and Maths or equivalent desirable. Desirable: Experience working in social housing, property compliance, repairs planning or contractor management. Awareness of key compliance areas such as gas safety, electrical safety, fire safety, water hygiene, asbestos and lift servicing. Experience using housing management, asset management, compliance or document management systems. What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 3rd September 2026 Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)
28/08/2026
Full time
Compliance Scheduler Watford Salary: £32,548.00 Permanent, 37 hours per week The Vacancy Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We're looking for a Compliance Scheduler to join our Gas team and help us keep our homes and communal spaces safe, well maintained and compliant with our statutory and regulatory obligations. You'll play a key role in coordinating property safety programmes, arranging appointments, maintaining accurate records, and supporting colleagues, contractors and customers to make sure compliance checks are completed on time. Role purpose To support the delivery of Chime Housing's property compliance programmes by scheduling safety inspections, maintaining accurate compliance records, coordinating follow-on actions and helping ensure customers' homes remain safe and compliant. What's the role? Key Accountabilities: Schedule and coordinate statutory and cyclical compliance inspections, servicing and follow-on works across areas such as gas, electrical, fire safety, water hygiene, asbestos and lifts. Liaise with customers, colleagues and contractors to arrange appointments, resolve access issues and support a positive customer experience. Maintain accurate records across housing, compliance and document management systems, ensuring certificates, reports, notes and updates are uploaded promptly and correctly. Monitor work queues, overdue actions and exception reports, escalating risks or non-compliance concerns in a timely way. Support the completion of compliance trackers, performance reports and audit information, helping the team demonstrate a clear and accurate compliance position. Contribute to continuous improvement by identifying process issues, sharing learning and supporting updates to working practices where needed. What are we looking for? Essential: Experience: Experience of scheduling appointments, coordinating works or providing administrative support in a property, repairs, compliance, housing or customer service environment. Knowledge: Understanding of the importance of landlord health and safety compliance, accurate record keeping, data protection and customer-focused service delivery. Skills & Abilities: Strong organisational skills, attention to detail, confident communication skills and the ability to manage competing priorities and deadlines. Systems: Confident using Microsoft Office and able to learn housing, compliance and document management systems quickly. Qualifications: Good standard of literacy and numeracy, with GCSE English and Maths or equivalent desirable. Desirable: Experience working in social housing, property compliance, repairs planning or contractor management. Awareness of key compliance areas such as gas safety, electrical safety, fire safety, water hygiene, asbestos and lift servicing. Experience using housing management, asset management, compliance or document management systems. What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 3rd September 2026 Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We're looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. Working in a fast-paced environment, you'll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives' time is used productively while delivering a high-quality service to residents and clients. You'll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. Responsibilities Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. Monitor work in progress, ensuring jobs are progressed and closed within target timescales. Ensure operatives are correctly using and updating PDAs and digital systems. Act as the key communication link between residents, operatives and client teams. Maintain accurate records, notes and job updates across all systems. Support the wider scheduling team, providing cover during absences where required. About You IT literate, with confidence using scheduling and job management systems. Excellent telephone manner and communication skills. Strong attention to detail and ability to prioritise workload. Ability to work to tight deadlines in a busy environment. Experience in scheduling, planning, administration or high-volume customer service/call handling. Experience within social housing, repairs or maintenance environments. Knowledge of repairs and maintenance terminology and KPIs. Experience using systems such as ROCC, Opti-time or DRS. What We Offer Salary of up to 31K plus benefits including: 25 days' annual leave plus bank holidays. Long-service awards at key milestones. Perkbox - discounts on coffee, cinema, travel and wellbeing. 1 paid volunteer day each year. Ongoing training, support and career progression - AxisCLC promotes from within. Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
24/08/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We're looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. Working in a fast-paced environment, you'll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives' time is used productively while delivering a high-quality service to residents and clients. You'll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. Responsibilities Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. Monitor work in progress, ensuring jobs are progressed and closed within target timescales. Ensure operatives are correctly using and updating PDAs and digital systems. Act as the key communication link between residents, operatives and client teams. Maintain accurate records, notes and job updates across all systems. Support the wider scheduling team, providing cover during absences where required. About You IT literate, with confidence using scheduling and job management systems. Excellent telephone manner and communication skills. Strong attention to detail and ability to prioritise workload. Ability to work to tight deadlines in a busy environment. Experience in scheduling, planning, administration or high-volume customer service/call handling. Experience within social housing, repairs or maintenance environments. Knowledge of repairs and maintenance terminology and KPIs. Experience using systems such as ROCC, Opti-time or DRS. What We Offer Salary of up to 31K plus benefits including: 25 days' annual leave plus bank holidays. Long-service awards at key milestones. Perkbox - discounts on coffee, cinema, travel and wellbeing. 1 paid volunteer day each year. Ongoing training, support and career progression - AxisCLC promotes from within. Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Repairs Administrator (Voids & Disrepair) Location: Ongar Salary: Up to £35,000 Job Type: Permanent Full Time At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar. This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team. The Role: As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion. Your responsibilities will include: Scheduling and coordinating repairs, voids and disrepair works. Liaising with tenants to arrange appointments and provide updates on outstanding works. Managing operatives' diaries and ensuring workloads are effectively planned. Preparing and processing variations for approval. Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders. Supporting Contract Managers and Supervisors with day-to-day administration. Maintaining accurate records and ensuring all systems are kept up to date. Delivering excellent customer service while ensuring contractual KPIs are met. What We're Looking For: Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector. Knowledge and understanding of SOR (Schedule of Rates) codes. Experience working on voids and disrepair contracts. Confident communicating with tenants, operatives and internal stakeholders. Strong organisational skills with the ability to prioritise a busy workload. Good IT skills and experience using repairs management systems. What's on Offer: Permanent, full-time position. Salary up to £35,000. Stable, long-term opportunity with a reputable contractor. Supportive working environment. Opportunities for career development and progression. If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. INDTJ
24/08/2026
Full time
Repairs Administrator (Voids & Disrepair) Location: Ongar Salary: Up to £35,000 Job Type: Permanent Full Time At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar. This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team. The Role: As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion. Your responsibilities will include: Scheduling and coordinating repairs, voids and disrepair works. Liaising with tenants to arrange appointments and provide updates on outstanding works. Managing operatives' diaries and ensuring workloads are effectively planned. Preparing and processing variations for approval. Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders. Supporting Contract Managers and Supervisors with day-to-day administration. Maintaining accurate records and ensuring all systems are kept up to date. Delivering excellent customer service while ensuring contractual KPIs are met. What We're Looking For: Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector. Knowledge and understanding of SOR (Schedule of Rates) codes. Experience working on voids and disrepair contracts. Confident communicating with tenants, operatives and internal stakeholders. Strong organisational skills with the ability to prioritise a busy workload. Good IT skills and experience using repairs management systems. What's on Offer: Permanent, full-time position. Salary up to £35,000. Stable, long-term opportunity with a reputable contractor. Supportive working environment. Opportunities for career development and progression. If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. INDTJ
The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
17/08/2026
Full time
The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
14/08/2026
Full time
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
Fortus Recruitment Group
East Barnet, Hertfordshire
Repairs Planner (Temporary - 3 Month Contract) Location: Barnet Rate: Up to £19 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Planner to join their busy team based in Barnet on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and updating relevant systems. Providing excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or similar role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workloads and work effectively in a busy environment. Good IT skills, including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach out to Taylor Johnston . Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
12/08/2026
Seasonal
Repairs Planner (Temporary - 3 Month Contract) Location: Barnet Rate: Up to £19 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Planner to join their busy team based in Barnet on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and updating relevant systems. Providing excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or similar role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workloads and work effectively in a busy environment. Good IT skills, including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach out to Taylor Johnston . Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
Repairs Planner (Temporary - 3 Month Contract) Location: Kingston Upon Thames Rate: Up to £20 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed service level agreements. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or Administrator. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a wide range of stakeholders. Ability to prioritise workload and work effectively in a busy, fast-paced environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
04/08/2026
Seasonal
Repairs Planner (Temporary - 3 Month Contract) Location: Kingston Upon Thames Rate: Up to £20 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed service level agreements. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or Administrator. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a wide range of stakeholders. Ability to prioritise workload and work effectively in a busy, fast-paced environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
Example are looking to recruit a highly organised and customer-focused Scheduler to join a well established property maintenance company Responsibilities Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. Monitor work in progress, ensuring jobs are progressed and closed within target timescales. Ensure operatives are correctly using and updating PDAs and digital systems. Act as the key communication link between residents, operatives and client teams. Maintain accurate records, notes and job updates across all systems. Support the wider scheduling team, providing cover during absences where required. About You IT literate, with confidence using scheduling and job management systems. Excellent telephone manner and communication skills. Strong attention to detail and ability to prioritise workload. Ability to work to tight deadlines in a busy environment. Experience in scheduling, planning, administration or high-volume customer service/call handling. Experience within social housing, repairs or maintenance environments. Knowledge of repairs and maintenance terminology and KPIs. Experience using systems such as ROCC, Opti-time or DRS. Simply apply to be considered for the role.
03/08/2026
Contract
Example are looking to recruit a highly organised and customer-focused Scheduler to join a well established property maintenance company Responsibilities Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. Monitor work in progress, ensuring jobs are progressed and closed within target timescales. Ensure operatives are correctly using and updating PDAs and digital systems. Act as the key communication link between residents, operatives and client teams. Maintain accurate records, notes and job updates across all systems. Support the wider scheduling team, providing cover during absences where required. About You IT literate, with confidence using scheduling and job management systems. Excellent telephone manner and communication skills. Strong attention to detail and ability to prioritise workload. Ability to work to tight deadlines in a busy environment. Experience in scheduling, planning, administration or high-volume customer service/call handling. Experience within social housing, repairs or maintenance environments. Knowledge of repairs and maintenance terminology and KPIs. Experience using systems such as ROCC, Opti-time or DRS. Simply apply to be considered for the role.
Operations Manager Repairs Location: Hemel Hempstead Sector: Social Housing Repairs & Maintenance Are you an experienced Contracts or Operations Manager with a proven track record of delivering high-performing reactive repairs services within the social housing sector? Our client is a well-established national contractor specialising in repairs, maintenance, and refurbishment works across the UK. With a strong reputation built over the last 15 years, they are recognised for delivering exceptional service to housing associations and local authority clients nationwide. Due to continued growth, they are seeking a Operations / Contracts Manager to lead the delivery of a reactive repairs contract, ensuring excellent customer service, operational efficiency, commercial success, and contractual compliance. This is a pivotal role that combines client relationship management, team leadership, and contract performance oversight. The Role As Operations Manager, you will take full responsibility for the successful delivery of a reactive maintenance contract, managing both office-based operational teams and field-based operatives. You will work closely with clients, ensuring service standards are consistently met while driving continuous improvement and profitability. Key Responsibilities Develop and maintain strong relationships with housing association and local authority clients, acting as the primary point of contact. Lead the delivery of reactive repairs services, ensuring all contractual obligations, KPIs, and performance targets are achieved. Manage and support operational teams including planners, schedulers, supervisors, and administrative staff. Oversee workforce planning and resource allocation to maximise productivity and service delivery. Drive performance across field-based operatives, focusing on quality, customer satisfaction, productivity, and first-time fix rates. Act as the escalation point for operational issues, implementing effective and timely solutions. Promote strong collaboration between office teams and the mobile workforce to ensure seamless customer service. Monitor operational and commercial performance, identifying trends, risks, and opportunities for improvement. Produce and present performance reports to senior leadership teams and client stakeholders. Deliver continuous improvement initiatives to enhance service quality and contract efficiency. Manage contract budgets, cost control, forecasting, and profitability. About You To be successful in this role, you will demonstrate: Previous experience as a Contracts Manager, Operations Manager, or similar leadership position within social housing maintenance, repairs, property services, or planned works. Proven experience managing reactive repairs contracts within a KPI-driven environment. Strong leadership skills with experience managing planners, schedulers, supervisors, and directly employed operatives or subcontractors. Excellent client-facing and stakeholder management abilities. Commercial awareness with experience managing budgets, forecasts, and contract profitability. Strong analytical and problem-solving skills with the ability to use performance data to improve outcomes. Outstanding communication skills and the ability to influence stakeholders at all levels. A proactive, organised, and customer-focused approach with the ability to perform effectively within a fast-paced environment. What's On Offer Opportunity to join a respected and growing national contractor. Key leadership role with significant influence over contract performance. Long-term career development and progression opportunities. Competitive salary and benefits package.
03/08/2026
Full time
Operations Manager Repairs Location: Hemel Hempstead Sector: Social Housing Repairs & Maintenance Are you an experienced Contracts or Operations Manager with a proven track record of delivering high-performing reactive repairs services within the social housing sector? Our client is a well-established national contractor specialising in repairs, maintenance, and refurbishment works across the UK. With a strong reputation built over the last 15 years, they are recognised for delivering exceptional service to housing associations and local authority clients nationwide. Due to continued growth, they are seeking a Operations / Contracts Manager to lead the delivery of a reactive repairs contract, ensuring excellent customer service, operational efficiency, commercial success, and contractual compliance. This is a pivotal role that combines client relationship management, team leadership, and contract performance oversight. The Role As Operations Manager, you will take full responsibility for the successful delivery of a reactive maintenance contract, managing both office-based operational teams and field-based operatives. You will work closely with clients, ensuring service standards are consistently met while driving continuous improvement and profitability. Key Responsibilities Develop and maintain strong relationships with housing association and local authority clients, acting as the primary point of contact. Lead the delivery of reactive repairs services, ensuring all contractual obligations, KPIs, and performance targets are achieved. Manage and support operational teams including planners, schedulers, supervisors, and administrative staff. Oversee workforce planning and resource allocation to maximise productivity and service delivery. Drive performance across field-based operatives, focusing on quality, customer satisfaction, productivity, and first-time fix rates. Act as the escalation point for operational issues, implementing effective and timely solutions. Promote strong collaboration between office teams and the mobile workforce to ensure seamless customer service. Monitor operational and commercial performance, identifying trends, risks, and opportunities for improvement. Produce and present performance reports to senior leadership teams and client stakeholders. Deliver continuous improvement initiatives to enhance service quality and contract efficiency. Manage contract budgets, cost control, forecasting, and profitability. About You To be successful in this role, you will demonstrate: Previous experience as a Contracts Manager, Operations Manager, or similar leadership position within social housing maintenance, repairs, property services, or planned works. Proven experience managing reactive repairs contracts within a KPI-driven environment. Strong leadership skills with experience managing planners, schedulers, supervisors, and directly employed operatives or subcontractors. Excellent client-facing and stakeholder management abilities. Commercial awareness with experience managing budgets, forecasts, and contract profitability. Strong analytical and problem-solving skills with the ability to use performance data to improve outcomes. Outstanding communication skills and the ability to influence stakeholders at all levels. A proactive, organised, and customer-focused approach with the ability to perform effectively within a fast-paced environment. What's On Offer Opportunity to join a respected and growing national contractor. Key leadership role with significant influence over contract performance. Long-term career development and progression opportunities. Competitive salary and benefits package.
