32 jobs found

Allocations and Lettings Officer Bedford £28,582 per annum Full Time Monday - Friday, 9am-5pm. 12 months, Fixed Term Position We're excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings Team. Do you have experience or knowledge of social housing? Are you looking to make a meaningful impact in a fast-paced environment? If so, this could be the perfect role for you. Key Responsibilities Allocate bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assess applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimise rent loss by ensuring efficient turnaround of vacant properties. Process tenancy changes in accordance with legislation, contractual rights, and bpha policies. Put customers at the heart of our services-build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensure tenancies are legally ended and refunds are processed accurately. What We're Looking For Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Interviews will take place during the week commencing 4th November 2025. Please note that applications will be reviewed as received and bpha reserves the right to close applications early upon identification of a suitable candidate. Apply early to avoid disappointment! All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager

Asset Intelligence Officer Royal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in: Supporting the procurement and implementation of a new asset management system. Managing and auditing property data to ensure it meets governance and quality standards. Collaborating with internal and external stakeholders to ensure timely and accurate data flows. Preparing reports, insights, and supporting data migration and validation processes. This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments. What You'll Bring We're looking for someone who: Has experience in data analytics, audit, and ideally data migration. Understands property data within a local authority or housing context. Is confident using tools like Power BI, Excel, and SharePoint. Has a process-led mindset and can work within governance frameworks. Can work collaboratively across teams and communicate effectively. Has experience managing housing databases and preparing performance reports. Desirable but not essential: Exposure to BIM data. Experience working in a business partner model. Familiarity with GIS or Microsoft Access. What You'll Get in Return As an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Telecare Officer Location: Exeter Salary: 16.90 PAYE / 18.90 Umbrella Contract Type: Full time - Temporary (March 2026) Hours: Monday - Friday 09:00-17:00 About the Role: We are seeking a compassionate and reliable Telecare Officer to join our team, providing essential support to vulnerable individuals through our telecare services, to install alarms and telecare equipment to private service users. To install alarm and telecare equipment to private service users. Triage faulty units providing onsite analysis and where possible fix problem through technical knowledge. Visit our customers on pre-arranged appointments to check data held and undertake preventative maintenance calls. Actively promote and market the service. Maintain up to date knowledge Responsibilities: To demonstrate and install to potential new customers Telecare equipment and associated peripherals, including key safes, ensuring Telecare Services Association standards are met in all duties. To complete all administration tasks relating to the customer and service provided. This will include completing hire agreements, and fully explaining the cost for taking up the service. To transport data in a secure manner in accordance with the General Data Protection Regulations, Data Protection Act and Councils guidelines. Retain flexibility to accommodate urgent installations or repairs and ensure all equipment is in good working order and that service users understand how the equipment works. Visit existing customers to ascertain that the equipment provided is in full working order, still appropriate to their needs and ensure they can use the equipment and that all personal details provided remain up to date. To program, clean and prepare equipment as per manufacturers' guidelines ready for installation. Some client's homes may be unkempt and unhygienic. The role involves moving of furniture etc to site alarms and install equipment. Develop and maintain good working relationships with service partners to ensure the ongoing health, wellbeing and independence of residents. To respond to equipment requests from Sheltered Housing tenants under the direction of the Support Services Manager. Actively market and promote the Home Safeguard Alarm Service with the distribution of leaflets, displays and attending demonstrations when required. To train as an Operator, in order to provide a back up to existing staff. To develop and maintain a comprehensive knowledge of telecare equipment, related sensors and associated technologies and other role relative training and attendance of meetings. Make sure that Home Safeguard offers a customer focused service using systems thinking principles. Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people. Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy. Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution. Evaluate and assist in managing risk within the service. Requirements: A valid UK Driving Licence is essential. Willingness to undergo an Enhanced DBS check if offered the role. Excellent communication and interpersonal skills. Ability to remain calm under pressure and respond effectively in emergency situations. Basic IT skills and ability to use monitoring systems. Previous experience in a care, support, or emergency response role is desirable but not essential. Apply now if interested in the role! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Planned Works Project Officer to support the planned works programme manager (PWPM) to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion. We are looking for an excellent communicator, with the ability to foster effective relationships internally and externally. Role purpose: To deliver the stock investment and planned works programmes for MGHA properties. To support and inform the development of delivery programmes with PWPM, 3rd party consultants and contractor partners, reviewing and reporting on progress, resulting in a cost effective and resident focused service. The ideal candidate will: Be qualified in a relevant technical discipline, or the ability to demonstrate suitable experience to meet the requirements of this role. Ideally have an appropriate academic qualification such as a HNC in Building Surveying / Construction or willingness to work towards. Have knowledge and experience of the design and specification of cyclical planned and improvement programmes Understand supply chain management. Have understanding of the scope, requirements and application of relevant health and safety legislation Have strong knowledge of general building construction, Planning Regulations, Building Regulations and the Construction, Design and Management Regulations 2010 Experience of managing a planned maintenance and programmed contract works service, in a social housing environment Excellent IT and data analytical skills, including the ability to analyse data and market trends. Strong organisational, logistics and planning skills. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Additionally, this role is well-suited to be part of our out of-hours response team who work on a rota-basis. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

Fixed Term Contract until November 2026, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. If this sounds like an organisation and team that you want to be part of, we want to hear from you. Although this is a home based role, it will involve some occasional travel to development sites. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to

Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Planned Works Project Officer to support the planned works programme manager (PWPM) to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion. We are looking for an excellent communicator, with the ability to foster effective relationships internally and externally. Role purpose: To deliver the stock investment and planned works programmes for MGHA properties. To support and inform the development of delivery programmes with PWPM, 3rd party consultants and contractor partners, reviewing and reporting on progress, resulting in a cost effective and resident focused service. The ideal candidate will: Be qualified in a relevant technical discipline, or the ability to demonstrate suitable experience to meet the requirements of this role. Ideally have an appropriate academic qualification such as a HNC in Building Surveying / Construction or willingness to work towards. Have knowledge and experience of the design and specification of cyclical planned and improvement programmes Understand supply chain management. Have understanding of the scope, requirements and application of relevant health and safety legislation Have strong knowledge of general building construction, Planning Regulations, Building Regulations and the Construction, Design and Management Regulations 2010 Experience of managing a planned maintenance and programmed contract works service, in a social housing environment Excellent IT and data analytical skills, including the ability to analyse data and market trends. Strong organisational, logistics and planning skills. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Additionally, this role is well-suited to be part of our out of-hours 'response' team who work on a rota-basis. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We're looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You'll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You'll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you'll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements - build and maintain relationships Support reporting and data requirements linked to third-party management. What you'll bring/What's required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What's on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.

Development Project Manager (Post Contract) Salary £43,489 Location Manchester Permanent, Full Time Reporting to the Development Programme Manager, the Development Project Manager s key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters. What you ll be doing To project manage the delivery of post-contract projects within the organisation s development programme to agreed time, cost and quality parameters; To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners; To manage the delivery of post-completion customer journey processes; Negotiate post-contract construction contract instructions to deliver best value for money for the association; Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs; Oversee the discharge of planning conditions; Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association s appraisal and cashflow management software Proval & Sequel; Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication; Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets; Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager; Monitor and report on risks associated with schemes; Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt; Completion of Project Journal and KPI workbook to monitor progress and review success of schemes; Prepare written reports for approval by Executive Directors and/or Board of Management; Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist; Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information); Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system; Preparation of files for audit and submission to lending authorities in accordance with Great Places and funders requirements; Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors; Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered; Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects; Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt; Assist in the preparation of bids for funding within agreed timetables; Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours; Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects; Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management. What you ll need Educated to degree level or equivalent or work experience demonstrating graduate level ability; Qualified to minimum GCSE grade C or equivalent in English and maths Relevant professional memberships are desirable. Previous experience in a property development role. Project management experience and track record of delivery on time, on budget and to high quality standards. Knowledge of the property development process, the built environment and principles of good design. Knowledge of construction contract management. Experience of working within a prescribed framework but ability to think creatively to resolve problems. Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software). Excellent verbal and written communication skills. Self-sufficiency in terms of admin. IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint. Excellent customer service skills. Familiarity with Homes England s requirements. Understanding of housing market dynamics. Other relevant experience in regeneration and/or community development What we need from you A passion for customer service You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects Ability to develop Great Places profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders Ability to liaise with other departments to ensure delivery of wider corporate goals Ability to produce accurate and concise reports, including cashflow reports Ability to represent Great Places at a variety of levels Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc. Ability to produce development appraisals The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion The ability to develop and project a positive image of Great Places through personal, written and oral skills An ability to recognise, develop and effectively promote new opportunities Commitment to providing excellent line management for others What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Caretaker Brickhill, Bedford £25,000 per annum Permanent Full time (37 hours per week) Reports to: Senior Caretaker Are you passionate about creating safe, welcoming environments for residents? Do you thrive in a role where every day brings new challenges and opportunities to help others? bpha is seeking a dedicated Caretaker to join our team and play a vital part in maintaining the safety, cleanliness, and community spirit of our buildings. What You ll Do: Deliver a high-quality, customer-focused caretaking service to our residents. Respond swiftly to emergencies and act as a first responder, ensuring the ongoing safety of communal buildings. Complete health and safety assessments, keep accurate records, and help bpha meet statutory and legislative requirements. Supervise contractors and maintenance teams on site, assisting with tasks like grass cutting, window cleaning, and repairs. Carry out daily, weekly, and monthly safety checks including fire alarms, emergency lighting, fire doors, and lifts. Ensure communal areas are clean, safe, and free from hazards, following bpha s Move It or Lose It process. Perform basic maintenance tasks such as changing light bulbs, reading meters, and adjusting time switches. Work closely with housing officers and other stakeholders to provide a joint approach to building safety. Manage challenging situations with empathy and professionalism, supporting residents and liaising with emergency services when needed. What We re Looking For: Ability to work independently (lone working) and as part of a team. Excellent communication and customer service skills. Experience in cleaning and general maintenance. Confident using Microsoft Outlook, Teams, Excel, and Asprey data systems. Relevant qualifications (or equivalent experience) such as Legionella P900, Level 2 VRQ Award in Asset and Building Compliance Awareness. COSHH training is desirable. Our Values: At bpha, we live by our values: We take responsibility: We do what we say and hold ourselves accountable. We show empathy: We respect and listen to every colleague and customer. We are better together: We collaborate, value diversity, and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference for more people. Why Join Us? Be part of a supportive, ambitious team committed to excellence. Make a real impact on the safety and wellbeing of our residents. Opportunities for training and professional development. Work in a role where your actions truly matter, every single day. Key Dates: Currently we are planning to interview candidates on 29th and 30th of October. We endeavour to confirm if your attendance is required by close of business on 23rd October. However, please note that applications will be reviewed as received. Therefore, bpha reserves the right to close applications early upon identification of a suitable candidate. Early applications are encouraged.

Housing Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Housing Lead Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. Salary: £30,400 Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements. About the role This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation. Responsibilities include: Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents Work with the wider team to support residents with their long term needs Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes Provide regular reports and updates Manage current resident tenancies, ensuring timely rent payment Support with property and building management and maintenance including scheduling repairs About you We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November. Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role

Home based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We re looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You ll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You ll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you ll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements build and maintain relationships Support reporting and data requirements linked to third-party management. What you ll bring/What s required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What s on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.

Now Hiring: Building Safety Officer Location: London Salary: Up to £46,000 Permanent, Full-time Leading Housing Association We are partnering with a leading Housing Association to recruit a proactive and skilled Building Safety Officer . This role is vital in ensuring high-risk residential buildings remain safe, compliant, and well-managed, with resident safety at the heart of every decision. The Role Reporting to the Building Safety Manager , you will work collaboratively across teams to deliver consistent building safety management for a portfolio of high-risk properties. You will: Ensure compliance with all building safety regulations, legislation, and landlord obligations Maintain accurate and up-to-date building safety cases and risk mitigation plans Conduct regular inspections of high-risk buildings, identifying and addressing potential safety risks Engage with residents through proactive events, fostering trust and clear communication about safety responsibilities Support the golden thread of information and maintain comprehensive records, including personal emergency evacuation plans (PEEPS) Collaborate with internal teams and external contractors to ensure the safe delivery of maintenance, remediation, and compliance activities Stay up to date with changes in legislation, regulatory requirements, and best practices in building safety What We re Looking For? Strong knowledge of building safety, fire safety, building regulations, and health and safety legislation Understanding of residential construction methods and active/passive fire protection measures Experience managing or coordinating building safety in high-risk residential environments Excellent stakeholder engagement and communication skills Ability to assess risks, prioritize actions, and escalate issues when necessary Desirable: CIOB Level 6, NEBOSH Fire Certificate, IOSH Managing Safely, understanding of data security related to safety compliance Why Join This Housing Association? This is your opportunity to join a values-led organisation committed to the safety and wellbeing of residents. You ll work within a collaborative team, contribute to innovative building safety practices, and have a direct impact on creating safer homes for residents. They offer: Supportive working environment and development opportunities Exposure to high-profile building safety initiatives Hybrid working and flexible arrangements (if applicable) The chance to make a real difference to resident safety and compliance Apply today to join a forward-thinking Housing Association and play a key role in maintaining safe, compliant, and trusted homes in London.

Welfare and Digital Inclusion Partner A place to create moments that matter Location: Camberley, Hybrid Salary: £40,305 per annum including regional allowance and essential user car allowance Contact Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Are you passionate about helping people overcome barriers and live fulfilling lives? Join us as a Welfare and Digital Inclusion Partner, where you ll play a vital role in supporting our customers across all tenures to sustain their homes and thrive. In this dynamic and rewarding role, you ll: • Connect with customers to understand their vulnerabilities and identify tailored support solutions. • Unlock access to grants, funds, and services that empower individuals to stay in tenancy, return to work, and lead more independent lives. • Champion financial and digital inclusion, helping people navigate challenges and build resilience. • Collaborate with internal teams and external agencies to strengthen our signposting offer and create meaningful partnerships. • Upskill colleagues in the Housing Services Team, equipping them to support customers facing exclusion in areas like health, employment, and finance. This is more than a job - it s a chance to be a catalyst for change, helping people access the tools and opportunities they need to live great lives. To view/download the Welfare and Digital Inclusion Partner job description please click here. Salary The spot salary for the Welfare and Digital Inclusion Partner post is £36,162 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. You'll also receive £2,893 per annum regional allowance and £1,250 per annum essential car user allowance. About you • Strong knowledge of welfare benefits, grants, and income maximisation tools. • Understanding of digital inclusion methods and the delivery of high-quality services through technology. • Experience delivering support and guidance to customers across multiple communication channels. • Proven ability to work across departments and collaborate with multiple stakeholders. • Experience working with statutory and third-sector organisations to deliver services to vulnerable populations. • Strong understanding of GDPR and customer data handling, as well as safeguarding practices. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 16th October via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 23rd October at our Camberley office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Welfare Officer, Digital Inclusion Officer / Specialist, Welfare and Digital Inclusion Partner, Housing Support Worker, Tenancy Support Officer, Customer Support Advisor (Housing / Social Services), Inclusion and Wellbeing Coordinator, CIH Level 3 / Housing qualification REF-(Apply online only)

Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) £39,178 per annum including car allowance per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-(Apply online only)

Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance. Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) post is £39,178 per annum including car allowance for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-

Repairs / Damp & Mould Supervisor - Social Housing Location: West London Rate: 27 per hour Contract: 3-6 months temporary Start Date: ASAP DBS Requirement: Enhanced DBS issued within the last 12 months Overview We are currently seeking an experienced Repairs / Damp and Mould Supervisor to join a respected local authority operating across West London. This is a temporary opportunity for an initial 3-6 months, offering a competitive hourly rate and the chance to make a direct impact on housing quality and tenant wellbeing. This role will focus on managing responsive repairs with a specific emphasis on damp, mould, and disrepair cases . The successful candidate will have a strong technical background, be confident supervising operatives and contractors, and demonstrate a clear commitment to maintaining safe, habitable homes for residents. Key Responsibilities Supervise day-to-day delivery of responsive repairs, particularly relating to damp, mould, and disrepair. Coordinate and monitor operatives and subcontractors to ensure works are completed to a high standard and within set timeframes. Conduct property inspections, accurately diagnose issues, and specify necessary remedial works. Ensure all works comply with relevant health and safety legislation and organisational policies. Maintain detailed records using housing management and scheduling systems. Liaise with tenants, surveyors, housing officers, and other stakeholders to ensure effective communication and high levels of tenant satisfaction. Support the development and implementation of strategies to prevent recurring damp and mould issues. Requirements Demonstrable experience in a similar role within the social housing sector . Strong knowledge of repairs and maintenance processes, with specific expertise in diagnosing and resolving damp and mould issues. Previous supervisory experience managing in-house operatives and/or external contractors. Excellent understanding of health and safety regulations, including tenant safeguarding. Proficient in the use of IT systems relevant to repairs and maintenance management. Enhanced DBS issued within the last 12 months is essential. A full UK driving licence and access to a vehicle Benefits of the Role Competitive pay rate at 27 per hour Opportunity to work with a reputable council Supportive team environment with potential for contract extension Immediate start available for the right candidate How to Apply If you are an experienced supervisor with a background in housing repairs and damp and mould management, and you meet the DBS requirement, we encourage you to apply today. Interviews are being arranged immediately.

An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.