83 jobs found

Director of Cost Consultancy - Central London An independent property and construction consultancy in Central London is seeking an experienced Director of Cost Consultancy to lead and develop their cost management offering. Working across a broad mix of sectors, the business provides comprehensive pre- and post-contract services to a diverse client base, creating an excellent platform for a commercially minded Director of Cost Consultancy to influence both project delivery and business development. The successful Director of Cost Consultancy will take a senior role across key commissions, overseeing cost planning, procurement, tendering and post-contract commercial management. Alongside technical delivery, the Director of Cost Consultancy will act as a trusted adviser to clients, maintaining long-term relationships and ensuring consistently high standards of service across multiple projects. This position is well suited to an established Director of Cost Consultancy who combines strong professional Quantity Surveying expertise with leadership and business development capability. The role will offer significant autonomy, with the opportunity to strengthen client relationships, win new work and support the continued development of the wider Cost Consultancy team. Director of Cost Consultancy - Key Responsibilities: Leading major pre- and post-contract cost management commissions Overseeing cost plans, estimates, procurement strategies and tender processes Managing valuations, variations, change control and final accounts Providing strategic commercial advice to clients throughout the project lifecycle Maintaining and developing relationships with key clients and industry contacts Identifying new business opportunities and supporting fee proposals Managing, mentoring and developing Quantity Surveyors within the team Ensuring strong commercial performance and consistent service delivery Director of Cost Consultancy - Candidate Requirements: Degree qualified in Quantity Surveying, Commercial Management or a related construction discipline MRICS qualified with substantial UK consultancy experience Strong background delivering professional pre- and post-contract Quantity Surveying services Proven experience managing significant client accounts and complex commissions Demonstrable business development and work-winning ability Excellent knowledge of JCT contracts, procurement routes and commercial management Strong leadership, communication and strategic decision-making skills In Return: 110,000 - 130,000 per annum Central London location Senior leadership position within an independent consultancy Broad exposure across multiple property and construction sectors Significant influence over team growth and client development Long-term progression at Director level and beyond If you are a Director of Cost Consultancy considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Capital Project Manager Location: Wrexham / Hybrid Contract: Interim, 3-4 months Rate: 300 - 350 per day We are seeking an experienced Client-Side Capital Project Manager to join an established estates and capital projects function on an interim basis. This is an excellent opportunity for an experienced project professional to take day-to-day responsibility for a defined portfolio of live, multi-million-pound capital projects, helping to maintain momentum and ensure projects are delivered effectively across programme, cost, risk and quality. The Role You will take ownership of the day-to-day delivery of a portfolio of capital projects, coordinating professional teams and contractors and ensuring that key actions, decisions and project milestones continue to progress. This is a client-side project management position rather than a site management role. Main Contractors will be responsible for site delivery, supported by established professional teams including Employer's Agents, Quantity Surveyors, Principal Designers, architects, engineers and other specialist consultants. The successful candidate will be expected to become effective quickly, understand the status of live projects and proactively identify and resolve issues before they impact delivery. Key Responsibilities Take day-to-day client-side responsibility for an agreed portfolio of capital projects. Drive project programmes and maintain momentum across consultant and contractor teams. Coordinate architects, engineers, Employer's Agents, Quantity Surveyors, Principal Designers and other specialist consultants. Manage contractors from the client's perspective. Monitor project budgets, forecasts, commitments and change alongside the appointed Quantity Surveyor and Employer's Agent. Maintain project programmes, risk registers, action trackers and appropriate project controls. Chair and attend project, design, progress and stakeholder meetings as required. Ensure actions, decisions and approvals are progressed in a timely manner. Coordinate internal stakeholders and user groups. Identify and escalate programme, cost, risk and delivery issues at an early stage. Track planning, building control, statutory approvals and other project dependencies through the relevant professional teams. Support commissioning, handover, completion and project close-out. Provide concise and accurate project reporting to senior estates management. Project Environment The successful candidate will join a substantial and varied capital programme comprising major refurbishment, redevelopment, new-build, infrastructure and estate improvement projects. The portfolio includes projects involving: Major refurbishment and adaptation New-build development Residential development Specialist performance and public-facing facilities Learning and working environments Building services and infrastructure Energy and estate improvement schemes The precise project allocation will be determined according to experience and programme requirements. Procurement & Contractual Experience Experience of two-stage construction procurement would be particularly advantageous, including practical understanding of: Pre-Construction Services Agreements (PCSA) Contractor involvement during design development RIBA Stages 3 and 4 Package procurement and development of the Contract Sum Programme and risk management during pre-construction Transition from PCSA into the main works contract A working knowledge of JCT Design and Build contracts is also desirable. About You We are looking for an experienced and pragmatic project professional who can quickly take ownership of live projects and operate confidently within an established client-side environment. You will ideally have: Significant experience managing capital construction or refurbishment projects. Experience delivering multi-million-pound projects. Strong client-side project management experience. Experience of two-stage procurement and/or PCSA arrangements. Working knowledge of JCT Design and Build contracts. Experience coordinating multidisciplinary professional teams. Strong programme, cost, risk and change management skills. Experience within a complex public-sector, education, healthcare, property or corporate estates environment would be advantageous. Relevant professional qualifications or memberships such as APM, RICS, CIOB, RIBA or an appropriate engineering discipline would be advantageous. Working Arrangements The role is based in Wrexham with hybrid working arrangements. There is no fixed pattern of days required on site; attendance will vary according to project requirements, meetings and the stage of individual projects. Regular presence on site will be required given the nature of the capital programme, alongside the opportunity to work remotely where appropriate. If you are an experienced client-side Capital Project Manager who enjoys getting into live projects, understanding what needs to be done and making things happen, we would be keen to hear from you If you would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Officer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

Salary: 70,000- 85,000 + benefits/bonus Location: Soho, London - Hybrid flexible. WHAT IS THE ROLE? A well-established, multi-disciplinary property consultancy is looking to strengthen its London and Greater London Valuation team. This is a newly created Valuation Surveyor role reporting into the Head of London Valuation, with a clear remit to help grow the team's presence and instructions across the region. The role is commercial valuation focused, with the option to get involved in residential development valuation work for candidates who have that experience and interest. Work is split between bank instructions and private client matters, giving good variety across the caseload. WHAT LEVEL IS THIS? This one is genuinely open on seniority. The firm will consider strong Associate-level valuers ready to take the next step, right through to Partner-level surveyors who want to come in and build something. A role that can be supported at both levels. This role will suit someone that enjoys billing and "doing the job", but someone who really wants the chance to prove themselves, with support, at a higher level. If you're weighing up whether you're the right fit, get in touch and we can talk it through. Key Responsibilities Producing RICS Red Book valuations across commercial property assets Valuation work for bank/lender security and private client instructions Residential development valuation where relevant Building client relationships and winning new instructions to support growth of the London Valuation team Reviewing and supporting junior colleagues' valuation reports WHAT MAKES THIS "WORTH THE CONVERSATION"? This firm has a genuinely different culture, family-friendly, people-first, and built for career longevity, not burnout. They invest properly in development and progression, and there's a real, credible pathway to Partner (or equity) for the right person. It's the kind of environment where good people tend to stay. Staff turnover is remarkably low. Requirements MRICS qualified (or close to) Strong commercial valuation background RICS Red Book valuation experience Comfortable managing client relationships and contributing to business development Get in touch to find out more about this excellent opportunity, in complete confidence.

Are you an experienced Commercial Manager with a strong background in Social Housing Planned Works? Do you thrive on leading commercial teams, driving profitability, and delivering successful refurbishment and investment programmes? Client Details We are partnering with a leading construction and property services organisation to recruit a Commercial Manager to join their growing Planned Maintenance division. This is a senior leadership opportunity offering responsibility for multiple social housing contracts and the chance to play a key role in delivering major investment and regeneration programmes across the West Midlands. Description Lead the commercial management of multiple social housing planned works contracts. Drive contract profitability through effective cost control, forecasting and cash flow management. Manage, mentor and develop teams of Quantity Surveyors, Senior Quantity Surveyors and Assistant Quantity Surveyors. Ensure robust contract administration, commercial governance and risk management. Oversee subcontractor procurement, valuations, payments and final accounts. Identify value engineering opportunities and support commercial improvement initiatives. Work collaboratively with Operational Managers, Project Managers and Clients to deliver successful outcomes. Support contract mobilisation, delivery and close-out activities. Produce accurate CVRs, financial reports and forecasts. Protect and maximise contractual entitlements through effective contract management. Profile Proven experience operating as a Commercial Manager or Senior Commercial Manager within Social Housing Planned Works. Experience managing multiple contracts simultaneously. Previous leadership experience with direct reports and responsibility for developing commercial teams. Strong knowledge of JCT and NEC contracts. Excellent commercial, financial and contractual management capability. Experience producing CVRs, forecasts and financial performance reports. Strong client-facing and stakeholder management skills. Full UK Driving Licence. Job Offer Competitive salary Car allowance Annual bonus scheme Private healthcare Enhanced pension contributions 26 days annual leave plus bank holidays Flexible working arrangements Ongoing leadership development and career progression opportunities Opportunity to work on high-profile social housing investment and refurbishment programmes If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Subsidence Desk Technician (Remote) Location: Remote The Opportunity: An exciting opportunity for a Subsidence Desk Technician has arisen to join a well established and growing loss adjusting business that specialises in property claims. With expertise spanning property, subsidence, liability and major loss, the business has built an excellent reputation across the insurance industry and offers outstanding opportunities for technical development and career progression. Whilst the role sits within the specialist Subsidence team, the business has a much broader focus across property claims, offering excellent long term career opportunities within technical claims handling and loss adjusting. You will be joining a supportive and collaborative team where ongoing development is encouraged, with opportunities to broaden your technical expertise and progress your career as your experience grows. Managing a portfolio of subsidence claims from instruction through to conclusion, you will work closely with policyholders, insurers, surveyors, engineers and contractors, developing specialist knowledge of buildings, property damage and insurance claims, whilst delivering an excellent customer experience throughout. Comprehensive training and ongoing technical support will be provided from experienced professionals, ensuring you have the tools and knowledge to develop within the role. Key Responsibilities: As a Subsidence Desk Technician, your responsibilities will include: Providing support to the Subsidence Team and wider business. Developing a strong technical knowledge of subsidence claims and applying policy cover, terms and conditions appropriately. Undertaking triage calls to identify valid subsidence claims and determine whether site investigations are required. Preparing and completing reports within agreed service level agreements (SLAs). Maintaining high standards of written and verbal communication with internal and external stakeholders. Processing claims in line with insurer requirements, standards, service levels and complaints procedures. Proactively progressing claims through to resolution. Reviewing claims, processing amendments and maintaining accurate records within the claims management system. Responding positively to changing client requirements and wider business needs. Providing a high level of customer service throughout the claims process. About You: We are looking for someone with previous experience within the insurance, claims handling or loss adjusting sector who is looking to further develop their career within specialist property claims. Ideally, you will have: Previous experience working within an insurance, claims handling or loss adjusting environment. Experience managing property claims from instruction through to settlement. Experience handling subsidence claims or an understanding of subsidence investigations and the claims process. Experience working as a Claims Handler, Claims Technician, Desk Technician, Property Claims Handler, Subsidence Technician, or in a similar technical claims role. The ability to review and interpret technical reports from surveyors, structural engineers, drainage contractors and other specialist suppliers. Experience liaising with policyholders, insurers, contractors and third-party suppliers throughout the lifecycle of a claim. Good IT skills, including experience using claims management systems and Microsoft Office. Professional qualifications such as Cert CII, Cert CILA, BDMA, or similar insurance-related qualifications would be advantageous, although these are not essential and support will be provided to candidates looking to work towards professional qualifications. What's on Offer? In return, you will receive a comprehensive benefits package, including: Discretionary company bonus. 25 days' annual leave, increasing to 27 days after 3 years' service and 30 days after 5 years. Your birthday off. 5% contributory pension. Private healthcare. Death in Service benefit. Enhanced maternity, adoption, paternity and sick pay. Perkbox employee benefits. Long Service Awards. Employee Assistance Programme (EAP). 24/7 GP access. Holiday purchase scheme. Career development and progression opportunities. Full exam and study support to help you progress your professional qualifications. Employee forum, providing colleagues with an opportunity to share ideas and contribute to workplace initiatives.

Job Title: Desktop Adjuster - Commercial Property including subsidence Department: Claims Location: RemoteThe Desktop Adjuster is a technically skilled claims professional responsible for managing complex property damage claims from first notification to settlement. This role requires sound judgement, technical confidence, and an ability to make fair, evidence-based decisions that deliver. Working autonomously within delegated authority, the Desktop Adjuster will assess coverage, liability and quantum while coordinating input from surveyors, contractors, and insurers to achieve timely and justifiable outcomes. Key Responsibilities Handle a portfolio of property damage claims from instruction to conclusion, ensuring accuracy, compliance and efficiency throughout. Review documentation, reports, and policy wordings to determine coverage, liability and settlement strategy. Instruct and interpret surveyor and contractor reports, validating scopes, costs and repair methodologies. Authorise reinstatement works and settlements within authority, escalating high-value or contentious cases as required. Identify causation issues, fraud indicators, and policy breaches through critical analysis and professional scrutiny. Stakeholder Coordination Liaise effectively with insurers, policyholders, surveyors, contractors and other parties to maintain smooth claim progression. Deliver clear, reasoned advice and recommendations to clients, demonstrating commercial awareness and technical credibility. Manage customer expectations through proactive communication, empathy and transparency. Support insurers in delivering exceptional service standards and resolving potential complaints constructively. Quality, Compliance & Continuous Improvement Ensure all files are maintained to audit-ready standards, with precise records and evidence to support each decision. Apply Acumen's cost control and quality assurance protocols to ensure fairness and accuracy in settlement decisions. Uphold FCA, GDPR, and internal compliance requirements at all times. Contribute to process improvements by sharing best practice, identifying efficiencies, and supporting continuous learning within the team. Skills & Experience Essential Minimum of 3 years' experience in property loss adjusting or a related technical claims role. Strong knowledge of policy interpretation, building reinstatement and quantum assessment. Proven ability to manage claims independently within delegated authority. Excellent analytical, negotiation, and communication skills. Confident decision-maker with strong attention to technical and financial detail. Desirable CII or CILA qualification (Cert / Dip / Adv Dip level). Familiarity with digital validation tools (e.g. Xactware, Symbility or similar). Understanding of CDM, H&S, and building regulations relevant to reinstatement work. Personal Qualities Professional integrity and calm authority under pressure. Natural curiosity and critical thinking when assessing evidence and causation. Strong sense of accountability for outcomes and customer experience. Collaborative approach - able to work effectively with technical peers and operational teams.

Estate Agent Sales Negotiator Basic salary £19,500 with on target earnings of £35,000. Do you want to work for the market leading independent Estate Agency? Are you feeling unsettled or undervalued within your current position and just fed up with all the false promises? If you are seeking a fresh Estate Agency position, or simply a new sales challenge, then apply today! Estate Agent Sales Negotiator Are you an outstanding Estate Agent with the business acumen and charisma to become the most dominant Estate Agent in town? An established and ambitious independent Estate Agency are looking for a multi skilled Estate Agent with strong selling and closing skills. Estate Agent Sales Negotiator This well established and forward thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and to enhance still further the reputation of the company for quality and performance. Estate Agent Sales Negotiator Interview applicants in a structured fashion, identifying needs and business opportunities. Contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. Negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. Co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. Integrate into a team environment and to provide support to your colleagues and Branch Manager. Ensure that service standards laid down by the company are met. Achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. Project a professional image to the public and work colleagues. Estate Agent Sales Negotiator Basic salary £19,500 with on target earnings of £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

Estate Agent Assistant Sales Manager - Overview: Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Assistant Sales Manager - Remuneration: £27,000 - £28,000 Basic Salary £45,000 - £50,000 On Target Earnings Company Car / Allowance Generous holiday allowance increasing each year Carry over holiday allowances to the following year Salary sacrifice pension Plus many other benefits This is a chance to join an award winning property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels. By being part of this opportunity you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts. Estate Agent Assistant Sales Manager - Duties: In a typical day, you will: Plan, direct and lead the operations of the team alongside the Sales Manager Manage the sales side of the office when the Sales manager is away Developing new business opportunities Achieving personal and branch targets Valuing property to sell as appropriate Conducting property viewings Advising vendors of their legal obligations, together with practical suggestions about the marketing of the property Qualifying applicants to assess their financial position and suitability prior to arranging viewings Introducing new business and building alliances with developers within the local community through active networking Ensuring an up-to-date knowledge of market conditions and competitor activities Selling all company products and services strongly and ethically to vendors, purchasers and their advisers alike for a productive outcome Contributing new marketing ideas and proactively supporting marketing initiatives Ensure all staff are trained to satisfactory standards Estate Agent Assistant Sales Manager - Who Qualifies?: The successful candidate will: Possess experience in the field of estate agency Have proven capability of leading by example Be able to demonstrate great customer service skills Hold a full valid UK driving licence Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Customer Service Administrator Property Surveys £14 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.

Facilities Manager - Central London Salary: Up to £50,000 plus travel card We are looking for an experienced Facilities Manager to oversee a portfolio of mainly multi-tenanted office properties across Central London. This is a hands-on client-side FM role, focused on ensuring buildings are well run, compliant and maintained to a high standard. Based from an office in the West End, you will split your time between the office, visiting your properties and working from home. The role will suit someone with strong hard and soft services contractor management experience, good building compliance knowledge and the confidence to work closely with property managers, surveyors, tenants and suppliers. Key responsibilities will include: Managing hard and soft FM contractors across a Central London office portfolio Ensuring buildings remain compliant with health, safety, fire, water hygiene, asbestos and statutory requirements Carrying out regular site inspections, identifying risks and following through remedial actions Monitoring service delivery, contractor performance, KPIs and SLAs Maintaining accurate compliance records, logbooks, certificates and risk management updates Supporting budgets, purchase orders, invoice queries and planned maintenance requirements Building strong relationships with property managers, tenants, clients and service partners About you: Facilities management experience within commercial buildings, ideally multi-let offices Strong contractor management experience across both hard and soft services Good working knowledge of building H&S compliance and statutory maintenance IOSH as a minimum, with a further FM qualification such as IWFM preferred Organised, proactive and comfortable managing a mobile portfolio Confident communicator with the ability to challenge standards and drive service improvements This is an excellent opportunity for a Facilities Manager who enjoys variety, autonomy and working across a high-profile Central London commercial property portfolio.

Full job description Protection Advisor (Life Insurance, Wills and Trusts) Salary: £30,000 Basic £45,000 to £50,000+ OTE Are you passionate about protecting families and providing genuine peace of mind? We're looking for an ambitious Protection Advisor to join a growing and successful financial services business. You'll help clients protect what matters most by advising on a range of protection products alongside wills and trusts. This is an excellent opportunity for someone who enjoys consultative sales, building rapport with clients and earning an attractive uncapped commission. Protection Advisor (Life Insurance, Wills and Trusts) - What you'll be doing: Advising clients on: Life Insurance Critical Illness Cover Income Protection Family Income Benefit Wills Trusts Conducting fact-finds and recommending suitable protection solutions. Working warm leads provided by the business. Proactively contacting prospective clients to generate additional opportunities. Building long-term client relationships through excellent service. Maintaining accurate records and ensuring all business is conducted compliantly. Protection Advisor (Life Insurance, Wills and Trusts) - What we're looking for: You'll have at least one of the following: CeMAP 1 qualification, or Previous Protection Insurance sales experience, or Previous Wills and Trusts sales experience. You'll also ideally have: Excellent communication and relationship-building skills. A consultative approach to sales. Strong objection handling and closing skills. Self-motivation and the drive to exceed targets. A professional and customer-focused attitude. Protection Advisor (Life Insurance, Wills and Trusts) - What's on offer? £30,000 basic salary Realistic OTE of £45,000 to £50,000+, with uncapped earning potential Leads provided to help you succeed. Additional opportunities through proactive outbound activity. Ongoing training and development. Supportive team environment. Genuine opportunities for career progression. If you're looking for a role where you can genuinely help clients while earning an excellent income, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Facilities Manager Our client is a well-established property and asset management business with a long-standing reputation for delivering professional property services across the North West of England and North Wales. Managing a diverse commercial property portfolio, the organisation provides high levels of customer service, asset management and facilities support to a broad range of clients. Due to continued growth, an exciting opportunity has arisen for a Facilities Manager to join their Property & Asset Management team based in Chester. Your new role As Facilities Manager, you will support the delivery of facilities management services across a varied commercial property portfolio throughout the North West and North Wales. You will work closely with occupiers, contractors and clients to ensure properties are managed effectively, compliant with legislation and maintained to a high standard. This is an excellent opportunity for an experienced Facilities professional looking to develop their career within a highly respected property consultancy and asset management environment. The role is initial on a 6-month Fixed Term Contract. However, the role will likely be extended and potentially transition into a permanent contract. Key responsibilities: Deliver a high level of facilities management service across a commercial property portfolio. Build and maintain strong relationships with clients, tenants and stakeholders. Manage contractor performance and service delivery across multiple sites. Support the procurement and management of facilities-related contracts. Oversee maintenance activities and ensure works are completed to required standards. Monitor property compliance requirements and assist with statutory obligations. Manage administrative processes and maintain accurate property records. Assist with budget management, cost control and service charge expenditure. Support customer service initiatives and resolve property-related issues. Coordinate planned and reactive maintenance activities. Liaise with surveyors, contractors and suppliers regarding operational requirements. Ensure health and safety standards are maintained across managed properties. Provide regular reporting and updates to clients and internal stakeholders. Support business objectives through effective facilities and asset management practices. What you'll need to succeed Previous experience in Facilities Management, from within a Commercial setting - Office, Retail or Industrial Experience managing contractors, maintenance activities and service providers. Strong customer service and stakeholder management skills. Good organisational and administrative abilities. Experience working within a commercial property environment would be advantageous. Understanding of budgeting, contract management and business processes. Excellent communication skills, both written and verbal. Ability to work under pressure and manage multiple priorities. Strong problem-solving and decision-making capabilities. Good IT and reporting skills. BIFM/IWFM accreditation or equivalent FM qualification would be advantageous. IOSH or NEBOSH qualification would be beneficial but is not essential. What you'll get in return Opportunity to join a respected and growing property and asset management business. Exposure to a varied commercial property portfolio across the North West and North Wales. Supportive and collaborative working environment. Career progression opportunities within an established practice. Competitive salary dependent on experience. Company pension scheme. Salary: 45,000 - 55,000 (dependent on experience) Fixed Term Contract: 6 months with extension possible Location: Chester, with travel across the North West and North Wales as required. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Wills & Trusts Advisor (Protection & Estate Planning) Salary: £30,000 Basic £45,000 to £50,000+ OTE Are you passionate about protecting families and providing genuine peace of mind? We're looking for an ambitious Wills & Trusts Advisor (Protection & Estate Planning) to join a growing and successful financial services business. In this role, you'll help clients protect what matters most by advising on a range of protection products alongside wills and trusts. This is an excellent opportunity for someone who enjoys consultative sales, building rapport with clients and earning an attractive uncapped commission. Wills & Trusts Advisor (Protection & Estate Planning) - What you'll be doing: Advising clients on: Life Insurance Critical Illness Cover Income Protection Family Income Benefit Wills Trusts Conducting fact-finds and recommending suitable protection solutions. Working warm leads provided by the business. Proactively contacting prospective clients to generate additional opportunities. Building long-term client relationships through excellent service. Maintaining accurate records and ensuring all business is conducted compliantly. What we're looking for: We're looking for a Wills & Trusts Advisor (Protection & Estate Planning) who has at least one of the following: CeMAP 1 qualification, or Previous Protection Insurance sales experience, or Previous Wills and Trusts sales experience. You'll also ideally have: Excellent communication and relationship-building skills. A consultative approach to sales. Strong objection handling and closing skills. Self-motivation and the drive to exceed targets. A professional and customer-focused attitude. Wills & Trusts Advisor (Protection & Estate Planning) - What's on offer?: £30,000 basic salary Realistic OTE of £45,000 to £50,000+, with uncapped earning potential Leads provided to help you succeed. Additional opportunities through proactive outbound activity. Ongoing training and development. Supportive team environment. Genuine opportunities for career progression. If you're an ambitious Protection or Wills Advisor looking for a role where you can genuinely help clients while earning an excellent income, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Estate Agent Sales Negotiator / Senior Sales Negotiator Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are currently working in property and are looking for your next career move up the property ladder, we would love to hear from you A valid UK driving licence is essential for this role! Estate Agent Sales Negotiator / Senior Sales Negotiator Are you an outstanding Estate Agent with the business acumen and charisma to become the most dominant Estate Agent in town? An established and ambitious independent Estate Agency are now looking for a multi skilled Estate Agent with strong selling and closing skills. Estate Agent Sales Negotiator / Senior Sales Negotiator - Scope: You will have the necessary attributes to be a champion of Residential Property Sales in your area. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Sales Negotiator / Senior Sales Negotiator - Key objectives: Sales of residential properties Arranging and conducting property viewings Prospecting for market appraisals, viewings and cross-sales Estate Agent Sales Negotiator / Senior Sales Negotiator - Remuneration: £22,000 - £25,000 Basic Salary, commensurate with experience Company Car or Car allowance - commensurate with experience £35,000 - £40,000+ On Target Earnings A valid UK driving licence is essential for this role! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Job Description: Commercial Manager Salary: Up to 90,000 + benefits Location: Hammersmith office but role covers south region Must be able to drive The Company Our client is a residential property developer operating across four connected areas of the business: Development - buying land, securing planning consent, and delivering schemes In-house contracting - a relatively young arm (4-5 years old) that is growing steadily Asset management Property management - including security/void management of around 20 empty buildings on behalf of insolvency administrators Schemes typically range from single units up to c. 100-unit developments, with land deals ongoing at any given time. The team is small and close-knit - hardworking but sociable, with regular team lunches and drinks. About the Role We are looking for someone commercial and hands-on - someone who understands how to package work out to subcontractors and is comfortable managing the contracting process directly, not just advising on it from the sidelines. You will work alongside an in-house QS and draw on third-party building surveyors and cost consultants as needed. Over time, there is a clear opportunity to help build out a professional services offering within the business - such as cost consultancy or contract administration - potentially run semi-independently within the company. This role will involve travel across the client's site network, which currently spans Epsom, Bristol, Worthing, Hammersmith, Wandsworth, Chiswick, Bromley, Haslemere, and Prime London. Key Responsibilities Pre-construction Cost new developments and contractor opportunities Prepare budgets and development appraisals Produce tender submissions Obtain and analyse subcontractor quotations Value landowner proposals from a build-cost perspective Contractual Prepare contract documentation using standard forms such as JCT Design and Build Contract and JCT Minor Works Contract where appropriate Manage appointments of subcontractors Liaise with solicitors on amendments and special conditions Ensure contracts are properly executed and administered Commercial Management Produce monthly cost reports Monitor project profitability Person Specification Essential: Proven experience in a Commercial Manager or Senior Quantity Surveyor role, ideally within residential development and/or contracting Strong working knowledge of JCT contracts (Design and Build, Minor Works) Hands-on experience managing subcontractor packages and the tendering process Confident preparing budgets, cost reports, and development appraisals Commercially minded with strong attention to detail Comfortable working across multiple live sites and travelling as required Comfortable working in a small, close-knit team environment Desirable: MRICS or working towards chartership Experience or interest in helping build a professional services function (cost consultancy / contract administration)