Senior Project Manager - Housing Capital Works Salary: 65,000- 75,000 Contract: 12 months FTC with the potential to extend Location: Hybrid (London-based) Are you an experienced construction professional with a track record of delivering complex capital works projects? We're looking for a Senior Project Manager to lead the delivery of housing and built environment programmes for a major public sector organisation. What you'll do: Manage multiple refurbishment and capital works projects, with values up to 15M. Oversee feasibility, tendering, and on-site delivery, ensuring compliance with building standards and legislation. Advise on procurement strategies and contract administration. Monitor budgets, risk, and performance across integrated project teams. Liaise with senior stakeholders, consultants, and contractors to ensure successful outcomes. What we're looking for: Proven experience in construction project management within local authority or consultancy environments. Strong knowledge of housing capital projects, M&E upgrades, and compliance requirements. Chartered status (RICS/CIOB) or equivalent experience preferred. Excellent communication, negotiation, and stakeholder management skills. Proficiency in MS Office, Project, and Teams. This is a fantastic opportunity to make an impact on high-profile housing and regeneration projects, working with a collaborative team on a hybrid basis.Interested? Apply today or contact us to discuss further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Nov 25, 2025
Seasonal
Senior Project Manager - Housing Capital Works Salary: 65,000- 75,000 Contract: 12 months FTC with the potential to extend Location: Hybrid (London-based) Are you an experienced construction professional with a track record of delivering complex capital works projects? We're looking for a Senior Project Manager to lead the delivery of housing and built environment programmes for a major public sector organisation. What you'll do: Manage multiple refurbishment and capital works projects, with values up to 15M. Oversee feasibility, tendering, and on-site delivery, ensuring compliance with building standards and legislation. Advise on procurement strategies and contract administration. Monitor budgets, risk, and performance across integrated project teams. Liaise with senior stakeholders, consultants, and contractors to ensure successful outcomes. What we're looking for: Proven experience in construction project management within local authority or consultancy environments. Strong knowledge of housing capital projects, M&E upgrades, and compliance requirements. Chartered status (RICS/CIOB) or equivalent experience preferred. Excellent communication, negotiation, and stakeholder management skills. Proficiency in MS Office, Project, and Teams. This is a fantastic opportunity to make an impact on high-profile housing and regeneration projects, working with a collaborative team on a hybrid basis.Interested? Apply today or contact us to discuss further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Surveyor Salary: Circa £58,000 Location : Buckinghamshire Contract: 12 month FTC Braxfield Recruitment is a specialist recruitment agency working within property services and we are currently working in partnership with a Leading housing providers to recruit a talented and motivated Building S urveyor to join their team initially on a 12 FTC basis. This is a fantastic opportunity for a skilled surveyor with management experience aswell as expertise in maintenance, void management, and damp and mould diagnosis , to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role: As Senior Surveyor you will be responsible for manging a team of two or three other surveyors. Allocating works to them and ensuring those works are being carried out in line with the organisation and residents expectations. You will have the technical knowledge to be able to support the surveyors with any queries they escalate and provide coaching or training as necessary. The work will focus on all projects that sit outside of the repairs team and not within any planned works programmes. This will include damp and mould issues, structural works and anything else deemed to be complex or a major works project. The Senior Surveyor will need to build strong relationships with specialist contractors required to look at solutions to issues highlighted and work closely with colleagues such as the Project Managers and Senior Project Managers as they will ultimately deliver the works scoped out by the surveying team. About you: Ideally hold a RICS Qualification. History of working as a surveyor within a Housing Association, Local Authority or Contractor operating within the social housing sector. Experience of managing a team of surveyors. Experience of undertaking complex defect diagnosis across building types (including modern methods of construction), building technologies and building services. Experience of implementing quality systems. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing, offices and other building types. Experience of managing planned maintenance and/or major repairs especially in respect of void works, elemental replacements, etc. Excellent verbal and written communications skills. Excellent Computer skills in Microsoft products, including Outlook, Word, Excel, PowerPoint. What s on Offer Competitive salary: Circa £58,000 12 month FTC initially potential for the role to extend or become permanent. A supportive, inclusive, and purpose-driven working culture. The opportunity to directly impact housing quality and resident satisfaction across London. To summarise: If you have a background in Surveying within the sector either with a housing association, local authority or contractor then please submit your CV and one of our consultants will be in touch to discuss the role in more detail. Equally, if after reading this it is not quite what you are looking for, please email your CV to (url removed) and we can make you aware of other positions that we have.
Nov 25, 2025
Full time
Senior Surveyor Salary: Circa £58,000 Location : Buckinghamshire Contract: 12 month FTC Braxfield Recruitment is a specialist recruitment agency working within property services and we are currently working in partnership with a Leading housing providers to recruit a talented and motivated Building S urveyor to join their team initially on a 12 FTC basis. This is a fantastic opportunity for a skilled surveyor with management experience aswell as expertise in maintenance, void management, and damp and mould diagnosis , to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role: As Senior Surveyor you will be responsible for manging a team of two or three other surveyors. Allocating works to them and ensuring those works are being carried out in line with the organisation and residents expectations. You will have the technical knowledge to be able to support the surveyors with any queries they escalate and provide coaching or training as necessary. The work will focus on all projects that sit outside of the repairs team and not within any planned works programmes. This will include damp and mould issues, structural works and anything else deemed to be complex or a major works project. The Senior Surveyor will need to build strong relationships with specialist contractors required to look at solutions to issues highlighted and work closely with colleagues such as the Project Managers and Senior Project Managers as they will ultimately deliver the works scoped out by the surveying team. About you: Ideally hold a RICS Qualification. History of working as a surveyor within a Housing Association, Local Authority or Contractor operating within the social housing sector. Experience of managing a team of surveyors. Experience of undertaking complex defect diagnosis across building types (including modern methods of construction), building technologies and building services. Experience of implementing quality systems. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing, offices and other building types. Experience of managing planned maintenance and/or major repairs especially in respect of void works, elemental replacements, etc. Excellent verbal and written communications skills. Excellent Computer skills in Microsoft products, including Outlook, Word, Excel, PowerPoint. What s on Offer Competitive salary: Circa £58,000 12 month FTC initially potential for the role to extend or become permanent. A supportive, inclusive, and purpose-driven working culture. The opportunity to directly impact housing quality and resident satisfaction across London. To summarise: If you have a background in Surveying within the sector either with a housing association, local authority or contractor then please submit your CV and one of our consultants will be in touch to discuss the role in more detail. Equally, if after reading this it is not quite what you are looking for, please email your CV to (url removed) and we can make you aware of other positions that we have.
Health and Safety Mobilisation Executive - 12 Month Fixed Term Contract (FTC) London Major Multi-Use Development Salary: 65,000- 70,000 (DOE) Are you looking for a role where you can shape, build, and implement safety systems from the ground up? Do you enjoy working in fast-paced environments where construction, operations, and mobilisation all overlap? A major London development is entering a critical phase, transitioning from a live construction site into a fully operational destination. With tenants preparing to move in over the coming months and the site expected to be largely live by spring, the organisation is looking to appoint a Health and Safety Mobilisation Executive to support the next stage of delivery. This is an excellent opportunity for someone who thrives in complex environments, enjoys building structure and governance, and can work closely with contractors, operational teams, and future occupiers. Responsibilities of the Health and Safety Mobilisation Executive will include: Writing, developing, and implementing core health and safety policies and procedures Setting up and managing the internal H&S documentation library and associated systems Supporting and coordinating permit-to-work processes and approvals Tracking compliance actions and maintaining governance across the estate Providing hands-on mobilisation support across a mixed-use environment, including construction interfaces, operational handovers, and early-stage tenant activity The successful Health and Safety Mobilisation Executive will have: Strong experience in construction, development, large estates, or complex operational environment A background in mobilisation, start-up projects, or building H&S frameworks from scratch The ability to work reactively and autonomously in a busy, evolving setting Practical, hands-on experience supported by solid knowledge of compliance and governance Excellent communication skills, comfortable working with contractors, direct employees, and incoming tenants Environment: Part live building site transitioning into full operations Approximately 50 direct employees and around 200 contractor partners High degree of interaction with tenants, project teams, and operational stakeholders For further information or to discuss whether this role could be the right next step in your health and safety career, please contact Tom Hewat on or (phone number removed). Irwin & Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin & Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website irwinandcolton. Com. Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Nov 18, 2025
Contract
Health and Safety Mobilisation Executive - 12 Month Fixed Term Contract (FTC) London Major Multi-Use Development Salary: 65,000- 70,000 (DOE) Are you looking for a role where you can shape, build, and implement safety systems from the ground up? Do you enjoy working in fast-paced environments where construction, operations, and mobilisation all overlap? A major London development is entering a critical phase, transitioning from a live construction site into a fully operational destination. With tenants preparing to move in over the coming months and the site expected to be largely live by spring, the organisation is looking to appoint a Health and Safety Mobilisation Executive to support the next stage of delivery. This is an excellent opportunity for someone who thrives in complex environments, enjoys building structure and governance, and can work closely with contractors, operational teams, and future occupiers. Responsibilities of the Health and Safety Mobilisation Executive will include: Writing, developing, and implementing core health and safety policies and procedures Setting up and managing the internal H&S documentation library and associated systems Supporting and coordinating permit-to-work processes and approvals Tracking compliance actions and maintaining governance across the estate Providing hands-on mobilisation support across a mixed-use environment, including construction interfaces, operational handovers, and early-stage tenant activity The successful Health and Safety Mobilisation Executive will have: Strong experience in construction, development, large estates, or complex operational environment A background in mobilisation, start-up projects, or building H&S frameworks from scratch The ability to work reactively and autonomously in a busy, evolving setting Practical, hands-on experience supported by solid knowledge of compliance and governance Excellent communication skills, comfortable working with contractors, direct employees, and incoming tenants Environment: Part live building site transitioning into full operations Approximately 50 direct employees and around 200 contractor partners High degree of interaction with tenants, project teams, and operational stakeholders For further information or to discuss whether this role could be the right next step in your health and safety career, please contact Tom Hewat on or (phone number removed). Irwin & Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin & Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website irwinandcolton. Com. Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Construction Procurement Manager Heathrow CONSTRUCTION BUILDING SERVICES Facilities Management FTC 12 Months Hybrid 3 days in the office - 2 days WFH 75k MCIPS CAPEX Our client is seeking an experienced Procurement Manager to lead and support procurement activities for capital expenditure projects, primarily focused on building refurbishments, industrial facilities, civil works, and construction. This role requires a unique blend of technical acumen and strategic sourcing expertise, ensuring that procurement processes align with project goals, timelines, and budget constraints. You will work closely with an office based in Spain so fluency in Spanish would be highly beneficial though not essential. Previous experience running big tenders for large companies will be essential in your success in this role. Key Skills & Experience: Previous experience running big tenders for large companies within construction. Minimum 5 years of experience in procurement roles with proven experience managing CAPEX construction and refurbishment projects CIPS / MCIPS / FCIPS Excellent communication and interpersonal skills and senior stakeholder management Bachelor's degree in Engineering, Architecture, Construction Management, or Procurement/Supply Chain. Strong understanding of technical drawings, construction methods, and civil engineering principles. Proven experience in contract negotiation, supplier management, and project-based procurement. Familiarity with ERP systems and procurement tools (e.g., SAP, Oracle, Coupa). Multilingual capabilities - Fluent in both Spanish and English, at a level of being able to manage negotiations Education Location: Heathrow Hybrid: 3 office days / 2 days WFH Contract: 12 Months (Likelihood to extend) Salary: 75k pa Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Nov 18, 2025
Contract
Construction Procurement Manager Heathrow CONSTRUCTION BUILDING SERVICES Facilities Management FTC 12 Months Hybrid 3 days in the office - 2 days WFH 75k MCIPS CAPEX Our client is seeking an experienced Procurement Manager to lead and support procurement activities for capital expenditure projects, primarily focused on building refurbishments, industrial facilities, civil works, and construction. This role requires a unique blend of technical acumen and strategic sourcing expertise, ensuring that procurement processes align with project goals, timelines, and budget constraints. You will work closely with an office based in Spain so fluency in Spanish would be highly beneficial though not essential. Previous experience running big tenders for large companies will be essential in your success in this role. Key Skills & Experience: Previous experience running big tenders for large companies within construction. Minimum 5 years of experience in procurement roles with proven experience managing CAPEX construction and refurbishment projects CIPS / MCIPS / FCIPS Excellent communication and interpersonal skills and senior stakeholder management Bachelor's degree in Engineering, Architecture, Construction Management, or Procurement/Supply Chain. Strong understanding of technical drawings, construction methods, and civil engineering principles. Proven experience in contract negotiation, supplier management, and project-based procurement. Familiarity with ERP systems and procurement tools (e.g., SAP, Oracle, Coupa). Multilingual capabilities - Fluent in both Spanish and English, at a level of being able to manage negotiations Education Location: Heathrow Hybrid: 3 office days / 2 days WFH Contract: 12 Months (Likelihood to extend) Salary: 75k pa Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Seeking an Estates Project Manager for a 12-month fixed-term contract. Hays Property and Surveying are seeking an Estates Project Manager to join a prestigious aviation-sector organisation based in North Hampshire. The organisation is a leading aviation business that owns and operates its own facilities and commercial property assets. As a privately owned company, they are focused on providing a tailored first-class customer experience, whilst looking at ways to improve by investing in their already advanced and globally recognised infrastructure. The business is now seeking to appoint an experienced Estates Project Manager who will support with the planning and execution of a programme of strategically important building-related construction projects. The role is being offered on a 12-month fixed-term contract basis, working on-site located in North Hampshire. Your new role As the Estates Project Manager, you'll take ownership of multiple estate building projects from concept to completion, ensuring delivery on time, within budget, and to the highest standards. Projects will typically consist of minor / medium improvement works to existing buildings and infrastructure, requiring you to manage several workloads simultaneously. Key responsibilities will include - Lead and manage projects through design, procurement, delivery and handover stages. Manage budgets and ensure projects are delivered within a defined cost, schedule and quality. Prepare work specifications, building contracts and progress reports. Appoint and manage external teams of consultants and contractors. Attend site / project meetings and engage with key internal stakeholders. Manage risks and mitigate situations that may impact the daily operation of the site. Ensure full compliance with legal, statutory, and planning requirements. Monitor and ensure a high standard of health and safety. What you'll need to succeed A relevant degree in Project Management / Building Surveying / Quantity Surveying, or similar. Proven project management experience of managing multiple estate building projects. Experience of working in a client-side Project Manager role, desirably within a working operational environment. Demonstrable skills and knowledge in project planning, design, contract procurement and construction methodologies. Proficient knowledge of JCT building contract forms. Excellent communication and stakeholder engagement skills. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
Nov 12, 2025
Full time
Seeking an Estates Project Manager for a 12-month fixed-term contract. Hays Property and Surveying are seeking an Estates Project Manager to join a prestigious aviation-sector organisation based in North Hampshire. The organisation is a leading aviation business that owns and operates its own facilities and commercial property assets. As a privately owned company, they are focused on providing a tailored first-class customer experience, whilst looking at ways to improve by investing in their already advanced and globally recognised infrastructure. The business is now seeking to appoint an experienced Estates Project Manager who will support with the planning and execution of a programme of strategically important building-related construction projects. The role is being offered on a 12-month fixed-term contract basis, working on-site located in North Hampshire. Your new role As the Estates Project Manager, you'll take ownership of multiple estate building projects from concept to completion, ensuring delivery on time, within budget, and to the highest standards. Projects will typically consist of minor / medium improvement works to existing buildings and infrastructure, requiring you to manage several workloads simultaneously. Key responsibilities will include - Lead and manage projects through design, procurement, delivery and handover stages. Manage budgets and ensure projects are delivered within a defined cost, schedule and quality. Prepare work specifications, building contracts and progress reports. Appoint and manage external teams of consultants and contractors. Attend site / project meetings and engage with key internal stakeholders. Manage risks and mitigate situations that may impact the daily operation of the site. Ensure full compliance with legal, statutory, and planning requirements. Monitor and ensure a high standard of health and safety. What you'll need to succeed A relevant degree in Project Management / Building Surveying / Quantity Surveying, or similar. Proven project management experience of managing multiple estate building projects. Experience of working in a client-side Project Manager role, desirably within a working operational environment. Demonstrable skills and knowledge in project planning, design, contract procurement and construction methodologies. Proficient knowledge of JCT building contract forms. Excellent communication and stakeholder engagement skills. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . #
Join the Carey Group Building a Culture Where People Thrive At Carey Group, we re committed to creating a high-performing, values-led culture where every colleague feels valued, respected, and empowered. We re looking for a proactive and solutions-focused Human Resources Advisor to join our People team and help us deliver on our ambition to be a Great Place to Work. Reporting to the Head of People, this role is pivotal in fostering positive working relationships, promoting a respectful and inclusive environment, and embedding best practice people policies across the Group. Key Responsibilities Act as a trusted advisor to managers, providing expert guidance on employee relations matters including policy interpretation, colleague support, and performance management. Lead and support investigations into employee relations issues, ensuring fair and impartial outcomes. Collaborate with managers to address performance concerns and develop corrective action plans. Assist in the development and implementation of ER policies and procedures aligned with employment law and Carey Group values. Stay abreast of employment legislation, advising stakeholders to ensure compliance and mitigate risk. Design and deliver coaching and training to managers on ER topics such as effective communication, people management, and employment law. Analyse ER data and trends to identify areas for improvement and recommend proactive solutions. Monitor colleague morale and engagement, proposing initiatives to enhance satisfaction and wellbeing. Maintain accurate and confidential ER documentation and records. Skills, Knowledge and Expertise You ll bring a strong foundation in employee relations, with the ability to balance empathy and business outcomes in a fast-paced, collaborative environment. Essential Skills & Experience: Proven experience in an HR Advisor or similar role. In-depth knowledge of UK employment law and HR best practices. Excellent interpersonal and communication skills, with the ability to influence and build trust at all levels. Strong investigative skills with a commitment to fairness and confidentiality. Highly organised with the ability to manage multiple cases and priorities. A continuous learning mindset and a passion for driving positive change. Desirable: Experience working within a diverse workforce. Exposure to coaching and training delivery. Why Join Us: At Carey Group, we don t just build infrastructure we build careers, communities, and a culture of care. You ll be part of a team that values integrity, collaboration, and continuous improvement. We offer: Ready to make a difference? Apply now and help us shape a workplace where everyone can thrive. Role Benefits: Excellent Salary Car Allowance Company Pension Careys Perks Pack - including discount gym membership, cycle to work scheme and other retail discounts 26 days holidays
Nov 08, 2025
Contract
Join the Carey Group Building a Culture Where People Thrive At Carey Group, we re committed to creating a high-performing, values-led culture where every colleague feels valued, respected, and empowered. We re looking for a proactive and solutions-focused Human Resources Advisor to join our People team and help us deliver on our ambition to be a Great Place to Work. Reporting to the Head of People, this role is pivotal in fostering positive working relationships, promoting a respectful and inclusive environment, and embedding best practice people policies across the Group. Key Responsibilities Act as a trusted advisor to managers, providing expert guidance on employee relations matters including policy interpretation, colleague support, and performance management. Lead and support investigations into employee relations issues, ensuring fair and impartial outcomes. Collaborate with managers to address performance concerns and develop corrective action plans. Assist in the development and implementation of ER policies and procedures aligned with employment law and Carey Group values. Stay abreast of employment legislation, advising stakeholders to ensure compliance and mitigate risk. Design and deliver coaching and training to managers on ER topics such as effective communication, people management, and employment law. Analyse ER data and trends to identify areas for improvement and recommend proactive solutions. Monitor colleague morale and engagement, proposing initiatives to enhance satisfaction and wellbeing. Maintain accurate and confidential ER documentation and records. Skills, Knowledge and Expertise You ll bring a strong foundation in employee relations, with the ability to balance empathy and business outcomes in a fast-paced, collaborative environment. Essential Skills & Experience: Proven experience in an HR Advisor or similar role. In-depth knowledge of UK employment law and HR best practices. Excellent interpersonal and communication skills, with the ability to influence and build trust at all levels. Strong investigative skills with a commitment to fairness and confidentiality. Highly organised with the ability to manage multiple cases and priorities. A continuous learning mindset and a passion for driving positive change. Desirable: Experience working within a diverse workforce. Exposure to coaching and training delivery. Why Join Us: At Carey Group, we don t just build infrastructure we build careers, communities, and a culture of care. You ll be part of a team that values integrity, collaboration, and continuous improvement. We offer: Ready to make a difference? Apply now and help us shape a workplace where everyone can thrive. Role Benefits: Excellent Salary Car Allowance Company Pension Careys Perks Pack - including discount gym membership, cycle to work scheme and other retail discounts 26 days holidays
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Sep 01, 2025
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Associate Director Commercial Property management Birmingham
This opportunity is for a leading property consultancy out of their Birmingham office. 12 Months FTC paying up to £58k + car allowance + benefits etc. Working with a Director managing and assisting with the management of properties for some of their larger clients.
The role
The individual is to take immediate responsibility and ownership of managing their own clients and their buildings.
These may include overseas investors, UK Institutions and Property Companies.
Assist the Director in increasing the team’s fee income through new business and cross selling.
Support the Director in managing the team and the wider services, including Facilities Managers and Client Finance staff working on their instructions.
Undertaking regular service charge expenditure monitoring and reporting
Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc
Due diligence for acquisitions and disposals
Attending client meetings
Attendance and positive contributions at team and department meetings
What you need
Degree level qualification
RICS Qualified or equivalent work experience
Proven experience within a commercial property management department or similar, specifically with a Client facing background.
Managing Lease events, rent reviews and expiries
Dealing with tenant applications proactively
Good Landlord and Tenant knowledge
Property Management Accounting knowledge - Statements of Account, service charges, arrears recovery, etc
Good working knowledge of Microsoft Excel, Word and Outlook
Nov 24, 2020
Full time
Associate Director Commercial Property management Birmingham
This opportunity is for a leading property consultancy out of their Birmingham office. 12 Months FTC paying up to £58k + car allowance + benefits etc. Working with a Director managing and assisting with the management of properties for some of their larger clients.
The role
The individual is to take immediate responsibility and ownership of managing their own clients and their buildings.
These may include overseas investors, UK Institutions and Property Companies.
Assist the Director in increasing the team’s fee income through new business and cross selling.
Support the Director in managing the team and the wider services, including Facilities Managers and Client Finance staff working on their instructions.
Undertaking regular service charge expenditure monitoring and reporting
Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc
Due diligence for acquisitions and disposals
Attending client meetings
Attendance and positive contributions at team and department meetings
What you need
Degree level qualification
RICS Qualified or equivalent work experience
Proven experience within a commercial property management department or similar, specifically with a Client facing background.
Managing Lease events, rent reviews and expiries
Dealing with tenant applications proactively
Good Landlord and Tenant knowledge
Property Management Accounting knowledge - Statements of Account, service charges, arrears recovery, etc
Good working knowledge of Microsoft Excel, Word and Outlook