10 jobs found

We're recruiting an experienced Housing Options Officer to join a busy Housing Service delivering homelessness prevention, statutory homelessness functions and supporting affordable housing outcomes. This is a varied frontline role combining Housing Options and Part VII homelessness work with involvement in securing affordable housing delivery through Section 106 agreements. The successful candidate will manage a complex caseload, prevent homelessness wherever possible and contribute to maximising affordable housing outcomes through an understanding of viability assessments and close working with Legal and Planning colleagues. Office presence is required at least once per week, and the role includes participation in a phone duty rota. The Role Deliver a comprehensive Housing Options and Homelessness Prevention service in line with statutory duties. Provide face-to-face, telephone and online housing advice to customers experiencing housing difficulties. Conduct housing needs assessments and explore all prevention options prior to progressing homelessness applications. Assess homelessness applications under Part VII of the Housing Act 1996, including acceptance, refusal and referrals to other authorities. Make decisions regarding temporary accommodation placements and liaise with Housing Assistants to arrange sign-ups and benefit support where appropriate. Manage a personal caseload, maintaining accurate and detailed case records in line with procedures and performance targets. Investigate and seek to resolve landlord and tenant disputes, promoting awareness of rights and responsibilities. Gather evidence in cases of harassment or illegal eviction under the Protection from Eviction Act 1977 and prepare prosecution files where required. Provide expert housing advice, particularly to those living in the private rented sector, to prevent homelessness. Play a key role in securing the best possible affordable housing outcomes from Section 106 agreements, including understanding viability assessments and working closely with Planning and Legal teams. Respond to Members' enquiries and draft responses to complaints in line with procedures. Deliver outreach visits to homes, prisons, hostels, hospitals and other relevant locations as required. Participate in a pre-arranged phone duty rota and out-of-hours homelessness advice rota where applicable. Achieve individual performance targets and contribute to team objectives. Work collaboratively with internal departments and external agencies to maximise prevention outcomes. Keep up to date with legislation, case law and best practice to ensure compliance. Key Requirements Strong knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996. Comprehensive understanding of homelessness prevention and Housing Options approaches. Experience assessing homelessness applications and making statutory decisions. Understanding of affordable housing delivery through Section 106 agreements and viability considerations. Experience working with Planning or Legal colleagues in relation to housing delivery is desirable. Experience managing complex caseloads and meeting performance targets. Ability to manage challenging situations calmly and professionally. Knowledge of landlord and tenant law, including illegal eviction and harassment provisions. Strong written and verbal communication skills, including formal report writing. Experience working in partnership with local authorities, housing providers and external agencies. Ability to travel within the Borough and attend the office at least once per week. Enhanced DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Officers and Prevention Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced Housing Needs professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Principal Private Sector Housing Officer Location: West London Contract: 10-month ongoing assignment Rate: 55 per hour (Umbrella) Hours: 36 hours per week Working Pattern: Hybrid - 2-3 days per week in the office and conducting property visits, remainder remote The Role An opportunity has arisen within a large West London local authority for an experienced Principal Private Sector Housing Officer to oversee the delivery of statutory private sector housing functions, with responsibility for Disrepair and HMO services . This is a senior operational role, leading a team to deliver a high-quality, responsive service focused on improving housing standards in the private rented sector and ensuring robust, lawful enforcement. Key Responsibilities Provide operational leadership for private sector housing services covering disrepair and/or HMOs Line manage and support a team of officers, overseeing workloads, performance and professional development Ensure enforcement activity is compliant with housing legislation, statutory guidance and local enforcement policies Authorise and supervise formal enforcement action including improvement notices, civil penalties, cautions and prosecutions Oversee the investigation of disrepair complaints and ensure appropriate compliance and enforcement outcomes Supervise the granting, variation and enforcement of property and HMO licences, ensuring all legal provisions and licence conditions are met Act as a witness in court, tribunal and prosecution proceedings when required Maintain the integrity, security and evidential quality of case files Drive service efficiency, consistency and transparency in line with published enforcement policies Promote excellent customer service standards and collaborative working with internal and external partners Essential Requirements Significant experience in a local authority, council or housing association setting only Extensive knowledge of private sector housing legislation, including Housing Act 2004 and HMO licensing Proven experience leading enforcement activity within private sector housing Demonstrable team management or senior supervisory experience Experience acting as a witness in court or tribunal proceedings Strong report writing, decision-making and stakeholder engagement skills Ability to undertake site visits and inspections across the borough Relevant degree, professional qualification or equivalent operational experience Desirable Postgraduate or specialist qualification in housing, environmental health or a related field Formal investigation or enforcement training (e.g. PACE/RIPA) Why Apply? This is a high-impact senior role offering competitive pay, hybrid working and the opportunity to lead meaningful improvements in private sector housing standards within a large metropolitan authority. Linsco is acting as an Employment Business in relation to this vacancy.

Our client in Devon is looking for an experienced Senior Housing Standards / Housing Enforcement Officer to support the private sector housing and enforcement function. An EHO is preferred, however strong non-EHO candidates with significant housing enforcement experience will also be considered. This role suits a confident practitioner able to lead by example, mentor other officers, and contribute to r eviewing and improving housing enforcement procedures and practices, alongside day-to-day enforcement work. Key details: Rate: Circa 45 - 50 per hour Contract: 12 months Start: ASAP Working pattern: Hybrid Experience required: Strong background in private sector housing / housing enforcement Confidence taking formal enforcement action Ability to work independently and support team development

We're recruiting an experienced Housing First Officer to join a well-established Housing First service supporting individuals experiencing multiple exclusion homelessness. This service works with some of the borough's most complex rough sleeping cases, including CHAIN-verified rough sleepers and individuals moving on from hostels. The role requires a highly skilled practitioner with strong experience in homelessness and rough sleeping services, capable of delivering intensive, trauma-informed tenancy sustainment support. The Role Deliver intensive, person-centred support to individuals experiencing multiple exclusion homelessness. Manage a caseload of complex clients within a Housing First model. Support CHAIN-verified rough sleepers and individuals transitioning from hostels into independent accommodation. Build strong, trusting relationships with individuals impacted by trauma and long-term exclusion. Apply trauma-informed and psychologically-informed approaches in all aspects of casework. Carry out comprehensive risk assessments and safety planning. Lead on adult safeguarding responsibilities and multi-agency safeguarding referrals. Support tenancy sustainment through proactive engagement and early intervention. Navigate and coordinate access to welfare benefits, mental health services, substance misuse services and other specialist interventions. Work collaboratively with statutory and voluntary sector partners to deliver holistic support plans. Maintain accurate, detailed and professional case notes using housing IT systems. Work peripatetically across the borough, including office sites, private homes and other community locations. Participate in team meetings, reflective practice and service development activity. Key Requirements Significant experience working within homelessness, rough sleeping or multiple exclusion services. Experience working within a Housing First service or similar intensive support model is highly desirable. Strong understanding of trauma-informed and psychologically-informed practice. Experience supporting individuals with complex needs including mental health and substance misuse. Knowledge of adult safeguarding legislation and processes. Strong tenancy sustainment and risk management experience. Experience working within multi-agency frameworks and managing professional boundaries. Excellent communication and rapport-building skills. Strong IT skills and experience maintaining detailed case records. Ability to work independently while contributing to a small, specialist team. Willingness to work flexibly across various sites within the borough. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing First Officers, Rough Sleeping Practitioners and Homelessness Support roles across the UK and would be pleased to speak with you confidentially. Even if you are currently settled in a role, we welcome conversations with Housing First professionals and rough sleeping specialists looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Options Officer for the 3 months ongoing, at the rate of 28 per hour umbrella Office presence required at least once a week. Phone Duty included within the role Job responsibilities To deliver first class customer service which provides the customer with a suitable solution regarding their housing issues and satisfaction is high. To provide advice face to face, by phone and online regarding housing options and prevention enquiries to customers in buildings used by the Royal Borough to deliver customer services. To conduct outreach visits at customers home, prison, hostel, hospital or other locations in-line with documented procedures including arranging and attending surgeries where set out by the Senior Management Ensure that housing options, other than Part VII applications, are fully explored in all cases to maximise opportunities for preventing homelessness. Assess homelessness applications within Part VII of the Housing Act 1996 including cases for acceptance, refusal or referral to other Authorities. Make decisions on where homeless households will be placed into temporary accommodation and advise the Housing Assistant to make arrangements for sign up and housing benefit assistance if appropriate. To provide expert advice and assistance to stakeholders and customers with housing problems, particularly those living in the private rented sector, and take action to prevent homelessness. The post holder will also be responsible for promoting greater understanding of the rights and obligations of tenants and landlords in the private rented sector and for increasing the knowledge of housing options and resources in the community. Investigate and make every effort to resolve landlord/tenants disputes, seeking to conciliate wherever possible and ensuring that all relevant parties are aware of their rights, responsibilities and remedies. It involves the gathering of evidence and preparation of prosecution files to enable the Council to prosecute successfully where appropriate. Achieve individual performance objectives, targets and service standards and contribute to the achievement of team plan objectives and targets. Manage a personal caseload and maintain accurate and detailed casework records. In addition manage priorities and meet individual and service performance targets and deadlines. Qualification/ Eductation / Training 4 GCSE's including Maths & English Educated to A-level / NVQ Level 3 or equivalent HND/NVQ4 level or experience in relevant field. Housing Qualification attained or currently being studied Project management training (Desirable) NVQ2 in Customer Service (Desirable) Experience A comprehensive understanding and awareness of housing issues, and of government policy relating to homelessness. Vast experience of interviewing people who are under stress, emotional and/or living in unsatisfactory housing conditions. Proven ability to manage difficult situations remaining calm, friendly and professional Experience of working in partnership with local authorities or other housing providers Extensive experience of working in confidential situations with an understanding of when and how to share sensitive information with customers and relevant agencies. A high level of experience of working in a Housing Needs, Local Authority Lettings or equivalent environment Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Job Title: Housing Defects & Compliance Officer Location: Southend - Travel based role Salary: 37K + Bonus - Monday-Friday Reports to: Head of PRS and Head of Works and Compliance Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a Housing Defects & Compliance Officer to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition. Key Responsibilities Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions. Identify maintenance requirements and defects, recommending both remedial and preventative solutions. Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed. Monitor ongoing compliance with council licensing and Health & Safety regulations, escalating high-risk or unresolved issues to senior management. Perform routine property inspections to flag early-stage defects and safeguard tenant welfare. Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns. Skills & Experience At least 2 years' experience in property defect identification and compliance. Experience in property inspections, ideally within the PRS (Private Rented Sector). Strong understanding of Health & Safety regulations and council licensing requirements. Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities. Strong attention to detail and the ability to make informed decisions independently. Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous. Qualifications GCSEs in English and Maths (C+). Industry-related qualifications desirable but not essential. Full UK Driving Licence required. This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio. Interested? Apply today and take the next step in your property compliance career.

We're recruiting an experienced Supported Lettings Officer to join a specialist Housing Solutions service, focused on procuring private rented sector accommodation for people who have rough slept or are at imminent risk of homelessness. The purpose of this role is to secure suitable private rented homes while providing rapid and intensive support to help individuals sustain their accommodation. This is a complex, fast-paced role requiring strong landlord engagement skills, detailed knowledge of homelessness and welfare legislation, and experience supporting people with multiple and complex needs. The Role Procure private rented sector properties for people who have rough slept or are at risk of homelessness. Build, develop and maintain strong working relationships with landlords, estate agents, letting agents and other private sector suppliers. Promote the benefits of working with Council-backed schemes, negotiating terms that encourage landlords to let their properties through these routes. Maintain a live database of landlords, enquiries and available properties, maximising conversion from initial enquiry through to successful letting. Inspect and assess private rented sector properties to ensure compliance with the Housing Act 2004 and relevant health and safety legislation. Advise landlords and tenants on Local Housing Allowance, housing benefit rules, shared accommodation rates and exemptions. Identify opportunities for individuals in temporary or supported accommodation to move into the private rented sector. Provide rapid, intensive tenancy sustainment support to help clients remain in accommodation once housed. Work with people presenting complex needs, including mental health issues, substance misuse, and other vulnerabilities. Develop creative, solutions-focused interventions to prevent homelessness and reduce rough sleeping. Promote housing schemes through landlord forums, publicity events and engagement activity. Work collaboratively with internal teams and external agencies including outreach services, police, probation, hostels, advocates and support organisations. Keep up to date with homelessness legislation, housing law and welfare reform affecting private sector supply. Use housing IT systems to manage cases, update records and maintain accurate management information. Contribute to service development, pilot projects and new ways of working within Housing Solutions. Key Requirements Direct experience procuring private rented sector properties, including negotiating with landlords and carrying out property inspections. Experience working within or alongside the private rented sector. Proven experience supporting people who are homeless or at risk of homelessness. Strong understanding of rough sleeping and supported housing issues. Good knowledge of housing benefit, welfare rules and private rented sector tenancy issues. Knowledge of housing health and safety legislation and property standards. Experience managing complex cases involving individuals with multiple needs. Strong interpersonal and negotiation skills, with the ability to build trusted relationships with landlords and partners. Excellent communication skills, including report writing and professional correspondence. Ability to analyse information, solve problems creatively and deliver practical housing solutions. Strong administrative skills with the ability to maintain accurate records and databases. Ability to work collaboratively with internal services and a wide range of external agencies. Proactive, innovative and solutions-focused approach to preventing homelessness. Subject to a DBS check. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Supported Lettings Officers, Rough Sleeping Specialists and Private Rented Sector Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are currently seeking three dynamic and proactive Housing Solutions Officers to join a forward-thinking Management Service team of a Local Authority. This role is pivotal in ensuring that the private rented sector meets the needs of residents by providing high-quality Temporary Accommodation (TA) and Private Rented Housing Services. With a portfolio of almost 4,000 homes, you'll be at the forefront of helping residents transition from temporary accommodation into sustainable private housing solutions. As a Housing Solutions Officer, you'll manage a diverse range of responsibilities, from addressing housing queries, complaints, and anti-social behaviour (ASB), to ensuring properties meet required standards and supporting tenants in finding long-term housing solutions. This is a fantastic opportunity for ambitious individuals with a passion for customer service and a commitment to improving housing outcomes for residents. Key Responsibilities Resident Support: Provide housing advice and solutions to households in temporary accommodation, addressing a range of issues including complaints, disrepair, and ASB. Property Management: Oversee the maintenance of temporary accommodation, ensuring it meets required standards, and coordinate repairs and inspections as needed. Tenancy Management: Handle all aspects of tenancy issues, including investigating complaints, managing tenancy-related disputes, and working in partnership with other services to resolve problems. Housing Solutions: Proactively assist residents in moving from temporary accommodation to private rented housing, offering tailored support and advice to ensure successful transitions. Partnership Collaboration: Work closely with internal teams and external partners to deliver a seamless service, ensuring that tenancy issues are addressed collaboratively and effectively. Communication & Reporting: Maintain accurate records of all interactions, updates, and outcomes, using strong written and verbal communication skills to keep all stakeholders informed. About You Experience: Proven experience in homelessness, housing management, or a working knowledge of housing law and homelessness legislation is essential. Skills: Excellent written and verbal communication skills, strong IT proficiency, and the ability to work both independently and as part of a team. Problem Solving: A proactive approach to finding creative and innovative solutions to local housing challenges, with a focus on delivering outstanding customer service. Flexibility: Ability to manage multiple priorities and work in a fast-paced environment, demonstrating resilience and adaptability to meet residents' needs. Teamwork: A collaborative mindset, capable of working inclusively within a team and partnering with various stakeholders to deliver comprehensive housing solutions. Why Apply? This is an exciting opportunity to join a progressive team that is making a tangible difference in the lives of residents. If you're passionate about housing, enjoy problem-solving, and are ready to take on a rewarding challenge, we'd love to hear from you. You'll have the chance to work in a dynamic environment where your contributions will have a direct impact on improving housing services and outcomes for the community. If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Senior Project Manager - Client Side Norwich £50,000 - £60,000 About the company An amazing opportunity to join one of the most established independent practices of Project Managers and Chartered Surveyors as a Senior/Associate Project Manager. This company provide services ranging from Project Management, Cost Management and Employer’s Agent services for a full spectrum of clients including Housing Associations, Local Authorities, County Councils and Private Developer and Commercial clients. They operate from our offices in Norwich, Cambridge, Chelmsford and London. Information on the role * Managing a project from set-up to handover and evaluation * Manage and ensure team are complying with project specification * Track and report at weekly client update meetings * Planning of resources, including materials, labour, and sub-contractors * Liaise with Site Safety Officer to ensure all standards are maintained * Liaise with the client on KPI development and implementation * Manage and maintain all H&S requirements What we’d like from you * Either MRICS / CIOB / APM qualified (or * equivalent level of experience) * Proven Project Management Experience * Experience in a variety of sectors e.g., including one-off residential dwellings through to complete estate regeneration schemes; master plans; commercial offices; industrial; infrastructure; education and leisure. * Exceptional written and spoken English skills * Proficient in Microsoft Products * Self-motivated personality * Attention to detail with a right first-time attitude * Organisation and time management skills * SMSTS Qualified * Full Driving License What’s in it for you * Non-Contributory Pension Scheme * Company Car Allowance * English Bank Holidays plus 25 working days per year * £50-60k Depending on experience If this opportunity sounds like something of interest, please email Henry (@) huntermasonconsulting .com

A local authority based in Nuneaton are looking for a Senior Technical Officer to join their team. This is an ongoing temporary contract. The main purpose of the role is to deliver a private sector housing standards inspection and improvements service to comply with the council's statutory duties and policies. Undertaking the statutory Housing Health and Safety Ratings assessment to determine the most appropriate enforcement measure to employ. Ensuring licensable and non licensable HMO's meet relevant statutory requirements. The successful candidate will be able to demonstrate the following competencies/attributes; Previous experience of environmental health in relation to housing/HMO licensing. If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jack at Service Care Construction on (phone number removed). Not interested in this role but know somebody who could be? Refer a friend today and receive up to £250 per referral if they are successfully placed by SC Construction