126 jobs found

Operations Manager - Construction & Property Services St Helens / North West Up To 55,000 + Company Car + Fuel Card The Opportunity: An established and growing construction and property services business operating across the North West is looking to appoint an experienced Operations Manager to take full ownership of operational delivery and team performance. The company delivers refurbishment, development, maintenance and adaptation works for local authorities, social housing providers and supported living organisations. This is a senior leadership role with real autonomy, reporting directly to the Director and playing a key part in the company's continued growth. The Role: As Operations Manager, you will be responsible for the smooth day-to-day running of the business, ensuring projects are delivered safely, on time, within budget and to a high standard. You'll lead site teams and operatives, oversee HR and compliance, and help develop systems, processes and performance reporting. Key Responsibilities Include: Managing and overseeing daily site operations, job planning, scheduling, variations and completions Leading, motivating and managing operatives, subcontractors and site teams Ensuring Health & Safety compliance across all projects Monitoring job progress, labour allocation, materials and quality standards Overseeing HR functions including recruitment, onboarding, performance management and appraisals Maintaining strong client relationships and resolving issues efficiently Improving operational systems, processes and standard operating procedures Supporting the Director with KPI reporting, performance analysis and planning About You: You'll be a confident and organised leader with a strong background in construction operations or contracts management, comfortable working in a fast-paced environment and managing multiple priorities. You will ideally have: Proven experience in construction operations, site management or contracts management Strong people management and HR skills Excellent communication and client-facing ability Commercial awareness and a continuous improvement mindset The ability to stay calm and decisive under pressure A full UK driving licence By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Site Manager Hammersmith £32.00 p/h CIS Social Housing SHDF Retrofit & Decarbonisation Project Are you a technical Site Manager looking to be at the forefront of the "Green Revolution" We are seeking an experienced Site Manager to lead a high-profile SHDF (Social Housing Decarbonisation Fund) project across occupied properties in Hammersmith . This is a fantastic opportunity to manage a multi-measure retrofit program focused on improving energy efficiency, reducing carbon footprints, and lowering energy bills for residents. THE OFFER Pay Rate: £32.00 (CIS / Self-Employed) Location: Hammersmith, West London Sector: Social Housing / Planned Maintenance / Net Zero Project: SHDF Retrofit (EWI, Solar PV, Air Source Heat Pumps, Windows/Doors) Duration: Potential Long-term / Ongoing Contract Hours: Monday Friday, 8:00 am 5:00 pm THE ROLE As the Site Manager, you will be responsible for the day-to-day delivery of energy-efficiency upgrades. You will oversee specialist subcontractors and ensure all works are completed to strict PAS 2035 standards. Key Responsibilities: Operational Leadership: Oversee the installation of multiple retrofit measures, including External Wall Insulation (EWI), Loft Insulation, and renewable energy technologies. Subcontractor Management: Manage specialist "green" trade teams, ensuring productivity, quality, and adherence to the program of works. Compliance & Quality: Ensure all installations meet PAS 2030/2035 requirements and coordinate with Retrofit Coordinators for final sign-offs. Health & Safety: Maintain a safe site environment, conducting inductions, RAMS reviews, and ensuring full compliance with CDM 2015 regulations. Resident Liaison: Work closely with the RLO team to ensure high resident satisfaction and manage access across the Hammersmith borough. CANDIDATE REQUIREMENTS Experience: Proven experience as a Site Manager delivering Planned Works or Retrofit schemes within Social Housing. Technical Knowledge: Strong understanding of SHDF requirements and energy-efficient building fabrics. Qualifications: Valid SMSTS and First Aid at Work . CSCS Black Card (Highly preferred). Awareness of PAS 2035 framework (Essential). Driving: Full UK Driving Licence (Essential for travel across Hammersmith sites). Soft Skills: Ability to manage complex logistics in an occupied urban environment and communicate effectively with stakeholders. If you are a Site Manager with a passion for high-quality refurbishment and decarbonisation, apply now with your updated CV to join this industry-leading project.

Service Manager - Heat Networks & HIUs We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary 55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.

Property Maintenance Manager - North London Location: North London Contract Type: Permanent Office Based Role Salary: £45,000 - £50,000 Company Overview Our client is a well-established property management agency based in North London, operating for over two decades. They're seeking an experienced Property Maintenance Manager to oversee all maintenance operations, manage teams and subcontractors, and drive operational excellence across their growing portfolio. If you have 5+ years' maintenance management experience and thrive in a hands-on leadership role, this is an excellent opportunity to advance your career. Position Overview This is a senior, hands-on role where you'll take full responsibility for the maintenance function. You'll manage in-house operatives, external subcontractors, and a team of 2-3 Maintenance Controllers. Your focus will be ensuring properties are maintained to high standards, managing void turnarounds efficiently, and maintaining control of budgets and timescales. You'll work across social housing, temporary accommodation and guaranteed rent schemes, bringing specialist knowledge to deliver quality outcomes for landlords and tenants. Responsibilities Provide accurate estimates and detailed costings for all maintenance works Assess jobs prior to attendance, setting clear timescales and oversight Train maintenance staff to social housing and temporary accommodation standards Supervise and manage void property turnarounds from start to completion Carry out property inspections and spot checks to maintain standards Manage and support insurance claims processes Provide technical maintenance support and guidance to staff Allocate work orders daily and manage workloads effectively Maintain the maintenance diary with daily accuracy and updates Manage and update Reapit Organiser or similar industry software systems Control project budgets, sign off invoices, timesheets and overtime Monitor vehicle tracking, expenses and petty cash Oversee the emergency maintenance line and respond to urgent issues Recruit Maintenance Operatives and source reliable subcontractors Ensure operatives are uniformed and vans are clean, stocked and audited Line manage Maintenance Operatives and Maintenance Coordinators Conduct daily, weekly and monthly operational meetings Sign off timesheets, overtime and invoices weekly Attend weekly management meetings with Directors Participate in monthly Profit and Loss meetings with Directors Requirements 5+ years' experience in property maintenance or maintenance management Strong understanding of maintenance operations and basic building/construction principles Proven experience managing maintenance teams and external subcontractors Experience working within social housing, temporary accommodation or similar environments Excellent organisational and leadership skills Confident, assertive and solution-focused management approach Strong technical maintenance knowledge across multiple trades Proficiency with maintenance management systems and software Ability to manage budgets, timesheets and financial oversight Benefits: Senior role with autonomy and responsibility Long-term career progression Opportunity to play a key role in an established and growing business A company canteen Company events Company pension Free parking On-site parking How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Property Maintenance Manager role, please send your CV to (url removed) In your application, highlight specific examples of maintenance operations you've managed, teams you've led, and any experience with social housing or temporary accommodation properties. Please include your notice period and salary expectations.

Job Title: Bid Coordinator Overview: We are recruiting for a Bid Coordinator to be based in Southampton. This is a permanent full-time role offering a salary up to 40k and benefits. The role is to work for a market leader in the Social Housing refurbishment industry. Bid Coordinator General Overview To provide high-quality coordination and production support across the end-to-end bid process and associated business development activity, helping the South East business units to secure new work in line with the Business Plan. Bid Coordinator Key Accountabilities Coordinate and support the production of bid submissions, including Expressions of Interest (EOIs), Selection Questionnaires (SQs) and Tenders (ITTs), taking the lead on SQ submissions as appropriate. Prepare and maintain bid templates, document structures, submission plans and formatting/quality standards. Produce and format bid documents and supporting materials (e.g., interview presentations, capability documents, customer packs, internal bid-launch communications). Ensure submissions are compliant, complete and consistently branded, with excellent attention to detail (version control, file naming, pagination, proofreading, packaging). Maintain and update company information for frameworks and annual refresh submissions. Coordinate the bid clarification process; log and submit clarifications, track responses and distribute updates promptly to the bid team. Opportunity Monitoring & Bid/No Bid Process Monitor contract notice portals to find tenders for relevant opportunities and alerts. Prepare and issue Bid/No Bids matrixes and emails for any new opportunities with the support of the Bid Managers and Directors, Monitor, chase and ensure decisions are correctly documented. Bid Library, Collateral & Knowledge Management Maintain an up-to-date bid library to improve speed, quality and consistency of submissions. Collate and manage bid collateral including: Project data sheets (including site visits where required) Case studies Image library Client quotes/feedback Awards & accreditations CVs and skills profiles Best practice materials (regional and group-wide) Prepare and publish suitable information/case studies to the Knowledge Hub. Information Flow, Systems & Team Support Monitor and triage the bid team shared inbox, responding or routing requests appropriately and professionally Process Evison requests and raise contract numbers in line with internal requirements. Support the Business Development Coordinator to ensure CRM data within Salesforce is accurate, complete and kept up-to-date. Build effective working relationships with estimating, pre-construction, operational teams and other bid teams to ensure smooth information gathering and sharing. Provide flexible administrative and production support to bid team members as required during peak periods. Research & Market / Competitor Insight Support bid development through targeted research into: specific tenders and client organisations projects/contract opportunities of interest long-term pipelines and early-stage prospects procurement developments, methods, and relevant legislation/rules competitor activity and successes best practice from other regions / group functions Attend relevant exhibitions, conferences and training to stay current and bring insights back to the team For more details please call Gary Sewell on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A community focused social housing provider is seeking an experienced Building Safety Manager to lead safety and compliance across its small portfolio of high-rise and complex residential buildings. This critical role providing operational leadership for buildings over 11 metres, including Higher-Risk Buildings, ensuring homes are safe, compliant and supported by robust risk management and resident engagement. You will oversee safety case development, regulatory certification, mandatory occurrence reporting, and the management of fire, structural and building safety risks. Working closely with internal teams, contractors and external specialists, you will commission and review technical assessments, manage remedial programmes, maintain accurate building safety information, and ensure readiness for regulatory scrutiny. The role also involves oversight of contractors working in higher-risk buildings, escalation of safety concerns, and leading resident engagement on building safety matters. The successful candidate will have a strong technical background in building safety, fire or structural risk within complex residential environments, alongside detailed knowledge of current legislation and regulatory requirements. You will bring proven experience of managing compliance programmes, interpreting technical reports and driving a proactive safety culture. This is an opportunity to play a pivotal role in ensuring residents live in safe, well-managed homes while shaping building safety practice within a forward-thinking organisation. Ref: 4250RR

Head of Quality Construction (Social Housing) We are seeking an experienced Head of Quality to lead and drive quality, environmental, and energy management standards across our growing portfolio of new build and refurbishment social housing projects . This is a senior leadership role responsible for embedding a culture of quality and compliance, ensuring regulatory adherence, reducing defects, and delivering right first time outcomes across all projects. The Role Lead and develop the company s integrated management systems (IMS) covering: ISO 9001 (Quality) ISO 14001 (Environmental Management) ISO 50001 (Energy Management) Ensure compliance with Building Regulations, NHBC (or equivalent), and client standards Oversee internal and external audit programmes Drive defect reduction, environmental performance, and energy efficiency improvements Lead root cause analysis and implement corrective and preventative actions Act as senior lead with housing associations, local authorities, and certification bodies Support operational and pre-construction teams with compliance and sustainability input Build, mentor, and develop the quality/compliance team About You Senior quality leadership experience within construction Strong background in social housing (new build & refurbishment) Proven experience managing ISO 9001, 14001, and 50001 systems Strong understanding of Building Regulations, warranty standards, and compliance frameworks Track record of improving quality performance and reducing defects Excellent leadership and stakeholder management skills Lead Auditor qualification (desirable) MCIOB or equivalent (desirable)

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Catterick and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high?quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous?improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem?solving skills. Knowledge of FDIS or defence?sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution?focused. Calm under pressure and adaptable. Strong customer?service mindset. Detail?driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.

Contracts Manager Yorkshire Location: Yorkshire Sector: Civil Engineering / Housing Groundworks/ 9 live sites Salary: £75,000 £80,000 + Comprehensive Package Start Date: ASAP Company Overview Our client is a respected Tier 2 civil engineering contractor delivering major infrastructure and civil engineering projects across the UK. With continued growth across Yorkshire, they are looking to appoint an experienced Contracts Manager to oversee a diverse portfolio of live schemes. The Role The successful candidate will manage a portfolio of approximately nine live projects across the region, ensuring operational excellence and strong commercial performance. This position offers stability, autonomy, and the opportunity to play a key role in a growing regional business unit. Key Responsibilities Full operational oversight of multiple civil engineering projects Leadership and development of site-based management teams Programme management and performance monitoring Commercial input alongside Quantity Surveyors Client liaison and stakeholder management Risk management and mitigation planning Ensure strict compliance with HSEQ standards Support pre-construction activity where required Requirements Experience as a Contracts Manager within heavy civils or infrastructure Strong technical knowledge of roads, drainage, industrial, or large groundwork schemes Ability to manage multiple projects concurrently Commercially astute with strong reporting capability Effective leader with a collaborative management style SMSTS and relevant industry qualifications What s On Offer Competitive salary and package Strong regional pipeline of secured work Career progression within a growing business Supportive senior leadership team Call Daryl Richardson on (phone number removed) or email me (url removed) SER-IN

Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.

Estate Services Manager - Building Services & Maintenance South West London (Brixton / Stockwell area) 12-Week Temporary Assignment PAYE £19.35 per hour Umbrella £25.20 per hour Start Date: 23 February 2026 70% On-Site / 30% Office or WFH Inside IR35 Ribble Recruitment is supporting a Housing Association with the recruitment of an Estate Services Manager - Building Services & Maintenance on a 12-week interim basis to cover a vacant budgeted post. This role covers South West London and will involve direct operational management of estate cleaning services. The Role You will be responsible for leading and managing estate cleaning services across a defined patch, ensuring high standards of cleanliness, health & safety compliance, and service delivery. Key responsibilities include: Line managing 13 cleaners (primarily static sites with some mobile rounds) Overseeing service performance, quality assurance, and standards monitoring Managing rota planning, absence, and performance issues Conducting site inspections and ensuring compliance Coordinating cleaning operations across estates Working closely with internal stakeholders within Assets & Sustainability Managing use of a newly provided service van This is a hands-on, operational leadership role requiring strong presence on site. Candidate Requirements Previous experience managing cleaning or estate services teams Experience within housing, local authority, or social housing environments Strong people management and performance management skills Knowledge of H&S and compliance standards Full UK driving licence Interview Process Formal on-site interview in Stockwell (SW8) Target interview date: 23 February 2026 Compliance Requirements Right to work in the UK 2 years' references/work history Confidentiality agreement Criminal convictions declaration

We are thrilled to offer a fantastic opportunity for two Building Safety Managers to become part of our Building Safety Team, with one position focused on Calderdale and the other on Lancashire. This role is crucial, situated at the core of the new Building Safety framework. You will collaborate with regulatory agencies, co-workers, and contractors to ensure that building safety tasks, necessary remedial actions, and all pertinent safety standards are executed, compliant, and meticulously documented.Your responsibilities will include ensuring that all buildings within scope are registered with the Building Safety Regulator and possess a valid Building Assurance Certificate. Additionally, you will be responsible for developing, managing, and overseeing a comprehensive Resident Engagement Strategy. You will serve as the main point of contact for both internal and external stakeholders, guaranteeing that our buildings, shared spaces, and residents' homes meet safety standards. If you are dedicated to resident safety, governance, and striving for excellence in high-risk residential environments, this is your chance to create a meaningful impact.Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - of Key Responsibilities as a Building Safety Manager Develop and manage the content of the Building Information Model (BIM).Establish clear IT requirements to enable a 360 view of each building safety case across existing systems.Develop and maintain complete and compliant Building Safety Cases/Reports for each high-risk block.Ensure the Golden Thread of information is clearly identifiable, demonstrable and easily accessible.Register all relevant buildings with the Building Safety Regulator and obtain and maintain Building Assurance Certificates.Deliver day-to-day functions on behalf of the Accountable Person for buildings in scope of the Regulatory Reform (Fire Safety) Order 2005.Develop, review and deliver fire safety strategies and maintain Fire Management Plans.Audit and approve Fire Risk Assessments and coordinate PCFRAs and residential PEEPs (rPEEPs).Coordinate, monitor and ensure completion of remedial works to meet statutory requirements.Investigate, report and manage fire incidents in high-risk blocks.Establish and operate a Mandatory Occurrence Reporting regime.Proactively engage and consult with residents, implementing and monitoring a mandated Resident Engagement Strategy.Develop positive working relationships with the Building Safety Regulator, Fire and Rescue Services, Local Authority Building Control and internal teams.Support audits, formal reviews and inspections, escalating risk where appropriate.Collaborate with partners to implement best practices in building safety and provide guidance to resident groups and the Building Safety Team.Uphold Health and Safety requirements and promote equality, diversity and inclusion.We Are Looking for Someone Who Has Strong, extensive and proven experience within a similar Building Safety or Fire Safety role.Training and accreditations in a building engineering, construction or property compliance discipline.Strong knowledge of housing management data systems, proficient in MS Office (especially Excel), with excellent analytical and report writing abilities. Experience in change management and service improvement.Strong knowledge and application of governance and risk management principles in relation to building and resident safety.PAS 8673 competency requirements across operating environment, leadership and teamwork, building systems and safety, operational practice and risk management.Working knowledge of CDM 2015, Approved Document B, the Fire Safety Act 2021, Building Safety Act 2022, Fire Safety Regulations (England) 2022, the Regulatory Reform (Fire Safety) Order 2005 and BS 9792:2025 Fire Risk Assessment Code of Practice.A Level 6 Diploma in Building Safety Management (completed or to be completed within three months) or an equivalent Level 6 building or construction qualification. NEBOSH Fire Safety (or equivalent).Membership of the Institution of Fire Engineers (IFE) or a similar professional body.Evidence of Continuous Professional Development.A full UK driving licence and access to a vehicle.BenefitsIn return, we are offering the successful candidate in the Building Safety Manager role Starting salary of £52,510 per annum - Pay award pending 27 days holiday (rising to 32 over 5 years' service) + bank holidaysHybrid working - you will manage your week by dividing your time between working in our offices, on site and working from home. Your typical work week will consist of two days in the office, with the remaining days spent on-site or working remotely from home.You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!Please ensure you fully answer the questions on the application form.Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Ref: (phone number removed) Location: Southampton (SO14) Hours: Monday to Friday 9am-5.30pm Pay: £45.00ph paid weekly via umbrella Duration: Ongoing Contract Duties An Estate Surveyor is required for the Clients extensive HRA Commercial portfolio. The Successful candidate will carry out rent reviews, lease renewals and new lettings of vacant properties. They will manage repairs and maintenance, working in collaboration with the Repairs and Maintenance team. Support the Valuation and Estates Team Leader in providing professional advice on the Client s commercial investment and operational property portfolios including matters relating to leasing, acquisition, sale, valuation, property management and rationalisation. Provide professional advice on the Client s residential property portfolio including matters relating to acquisition, sale (inc under Right to Buy, Leasehold enfranchisement and lease extensions under the Leasehold Reform and Housing Development Act 1993), and valuation. Act as lead for estates related project having revenue implications of up to £50k p.a. or capital of up to £500k. To provide a point of contact for many of the 2000 + commercial property tenants.

Repairs Senior Operations Manager (London) for a large housing provider! Repairs Senior Operations Manager - Repairs & Maintenance (London) Permanent Competitive Salary + Benefits Hybrid Working Are you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high performing operational teams? Do you thrive in a fast paced environment where customer satisfaction, efficiency, and service excellence come first? If so, this is an exciting opportunity to play a key role in shaping and delivering a large scale repairs service across a diverse housing portfolio. The Role We are seeking an experienced Repairs Senior Operations Manager to lead the end to end delivery of a high quality Responsive Repairs and Complaints Service across a large London housing portfolio. Managing a multi million pound annual budget, you will take full ownership of service performance, contract management, operational delivery, and customer outcomes.You will oversee a high-performing team delivering a broad range of property repair services, ensuring they operate with a customer first culture and a strong commercial mindset. Alongside this, you will lead on complex complaint resolution, ensuring issues are handled promptly, professionally, and in line with regulatory expectations.This is a hands on, influential role offering autonomy, variety, and the opportunity to directly shape service improvements across a major housing provider. Key Responsibilities Lead the operational delivery of responsive repairs and complaints services across London, ensuring high-quality, cost efficient performance. Manage and forecast a substantial annual budget (c. £4m), working closely with finance colleagues to ensure accurate reconciliation, value for money, and financial control. Build and maintain strong relationships with contractors, partners, and internal stakeholders, ensuring contracts are managed effectively and performance consistently improves. Act as an escalation point for complex complaints, ensuring timely and customer focused resolution. Oversee compliance with all statutory and regulatory requirements, including health & safety, housing standards, environmental health notices, and sector best practice. Lead, motivate, and develop a high-performing team, promoting a culture of accountability, wellbeing, learning, and continuous improvement. Provide strategic planning, reporting, and insight to senior leadership and key governance groups. Ensure effective delivery of the out of hours repairs service, participating in the escalation rota as required. Collaborate with external stakeholders including local authorities, community representatives, and other agencies. Drive innovation and service improvement, championing new approaches rather than "the way things have always been done." About You You will bring strong operational leadership experience within a repair, maintenance, or property services environment, alongside a proven track record of managing large budgets, contractor relationships, and customer focused teams. We're looking for someone who can demonstrate: Experience managing repairs or property services operations at a senior level. Strong commercial acumen, with the ability to interpret data, analyse performance, and drive efficiencies. Excellent people leadership skills, with the ability to inspire, coach and develop diverse, multi disciplinary teams. Ability to work collaboratively across departments and build strong stakeholder relationships. Experience handling and resolving complex customer complaints. A proactive, improvement focused mindset with the confidence to challenge existing processes. A housing sector qualification (or willingness to work towards one) is advantageous. Ability to work hybrid from a London office approximately three days a week, with flexibility based on operational needs. A DBS check will be required for this role. What's on Offer A leadership role with real impact and visibility. A supportive environment focused on customer safety, satisfaction, and continuous improvement. Opportunities to shape future service delivery and influence strategic direction. Competitive salary, benefits, and flexible working arrangements. How to Apply We are reviewing applications as they come in and may close the advert early if sufficient interest is received. If you are passionate about high quality repairs services, operational excellence, and delivering great outcomes for residents, we would love to hear from you. Please get in touch with #

temporary role - compliance manager, social housing Job Specification: Interim Compliance ManagerDepartment: Housing Maintenance Team Size: 30+ staff1. Role PurposeThe Interim Compliance Manager will lead and oversee statutory compliance across a large and busy Housing Maintenance department. The role ensures the council meets all legal, regulatory, and best-practice requirements relating to landlord compliance, including gas safety, electrical safety, fire safety, asbestos management, and lift maintenance. The postholder will provide strong operational leadership to three specialist compliance leads and drive high standards of performance, reporting, and assurance across all compliance areas.(Gas Compliance Lead, Electrical Compliance Lead, Fire/Asbestos/Lifts Compliance Lead) 2. Key ResponsibilitiesStrategic Leadership & Management Lead the statutory compliance function within Housing Maintenance, ensuring full adherence to all landlord obligations.Manage and support three compliance leads covering Gas Safety, Electrical Safety, and Fire/Asbestos/Lifts.Provide clear direction, coaching, and performance management to ensure high-quality service delivery.Statutory & Regulatory ComplianceEnsure compliance with all relevant legislation and guidance including Gas Safety Regulations, Electrical Safety standards, Fire Safety Order requirements, Control of Asbestos Regulations, and LOLER/PUWER.Maintain and continuously improve compliance frameworks, policies, and procedures.Ensure effective contractor management including monitoring, auditing, and performance review.Assurance, Reporting & Risk ManagementOversee the development and maintenance of accurate compliance data and audit trails.Prepare high quality reports for senior management, boards, committees, and regulatory bodies.Lead on internal audits, external inspections, and follow up actions.Identify key risks and ensure robust mitigation plans are in place.Operational DeliveryEnsure servicing, inspection, remedial works, and certification programmes are delivered on time and to required standards.Work closely with repairs, asset management, and housing operations to resolve compliance-related issues.Manage budgets associated with compliance work streams, including contract spend.Stakeholder EngagementAct as the key point of contact for internal and external stakeholders on all compliance matters.Foster effective relationships with regulators, auditors, contractors, and internal departments.Communicate compliance priorities clearly across the service to drive safety culture.3. Qualifications & ExperienceEssential QualificationsRelevant technical qualification in building services, compliance, health & safety, or equivalent experience.Professional membership desirable (e.g., Gas Safe, NICEIC, IOSH, IFE, BOHS, or equivalent).Essential ExperienceSignificant experience managing statutory compliance within housing, property, or building maintenance environments.Proven leadership experience managing multi disciplinary compliance teams.Strong understanding of landlord compliance obligations and regulatory frameworks.Experience managing contractors including performance monitoring, audits, KPIs, and service delivery.Experience in contract management including overseeing existing contracts and driving continuous improvement.Experience procuring new contracts including specifications, tender processes, evaluating bids, and mobilising suppliers.Demonstrable experience improving compliance performance in a large, complex setting.Skills & CompetenciesStrong leadership and communication skills.Excellent organisational skills with the ability to prioritise in a busy, reactive environment.Ability to interpret and apply legislation, codes of practice, and technical standards.High attention to detail and accuracy in reporting.Strong IT skills including compliance systems and Microsoft Office.4. Additional InformationThis is an interim role requiring someone who can hit the ground running.The role may require occasional out-of-hours work to respond to urgent compliance What you'll get in return This is a temporary position with the potential to go permanent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

12 month fixed term contract - electrical compliance manager - social housing Property Risk & Compliance Manager - ElectricalSalary: £57,433 per annumHours: 35 hours per weekContract Type: Fixed Term - 12 MonthsRole PurposeThe Property Risk & Compliance Manager - Electrical is responsible for the effective delivery of the organisation's Electrical Testing Programme and the Non Gas Heated Properties Compliance Contract. The postholder will ensure all electrical safety obligations are delivered on time, within budget, and to the required statutory and industry standards. The role ensures that all work meets KPIs, SLAs, customer service expectations, and health and safety requirements across the property portfolio. Key ResponsibilitiesElectrical Compliance & Contract Management Lead and manage the Electrical Testing Programme, ensuring full compliance with statutory regulations and sector standards (e.g., BS 7671, Electrical Safety Regulations). Oversee the delivery of the non gas heated property compliance contract, ensuring all obligations are met. Ensure all electrical works and inspections are completed within agreed SLAs, KPIs, and budget parameters. Manage and monitor contractor performance, carrying out audits, site inspections, and quality assurance checks. Review and approve electrical certification, reports, and remedial actions, ensuring accuracy and compliance. Maintain up to date compliance records and ensure accurate reporting for regulatory and internal governance purposes. Health, Safety & Risk Management Ensure all electrical safety activities meet statutory health and safety requirements. Lead investigations into electrical safety incidents, identifying root causes and implementing corrective actions. Provide expert technical advice on electrical safety, compliance risks, and mitigation strategies. Maintain a robust risk register for electrical compliance and escalate risks where necessary. Operational Delivery & Performance Develop and implement annual delivery plans for electrical compliance activities. Monitor programmes to ensure timely completion and efficient use of resources. Ensure excellent customer service standards are maintained for tenants, residents, and stakeholders. Support service improvement initiatives, innovation, and best practice adoption across compliance services. Financial & Contract Oversight Manage allocated budgets for electrical compliance and related contracts. Support procurement activities for electrical safety services, including specifications, tenders, and evaluation. Ensure cost-effective contract delivery and provide regular financial performance updates. Identify opportunities for efficiencies without compromising safety or quality. Leadership & Stakeholder Engagement Provide professional leadership to internal teams, contractors, and partners. Work collaboratively with Housing, Repairs, Asset Management, and Health & Safety teams. Present compliance performance reports to senior management, boards, and regulatory bodies where required. Promote a culture of safety, accountability, and continuous improvement. Qualifications & ExperienceEssential Electrical qualification - 18th Edition Electrical Standards Recognised electrical compliance qualification (e.g., City & Guilds 2391 Inspection & Testing). Demonstratable experience in Electrical contract management.•Experience of working with stakeholders, clients and contractors and developing successful long-term working relationships. •Proven experience of achieving targets and objectives •Good construction knowledge including Health & Safety Legislation, fire safety, CDM regulations and relevant codes of practice. •Experience of compliance related legislation. •Understanding and ability to undertake and apply risk assessments. •A firm understanding of Contract Law and procurement regulations (OJEU) •Demonstratable experience of sector leading construction related and Compliance software. •Experience of managing customer complaints and improving delivery through lessons learnt. IOSH Managing Safely or equivalent H&S qualification. Experience working within a local authority or public sector environment. Experience managing compliance for non gas heated property assets. Knowledge of asset management systems and compliance software. Key Behaviours & Competencies Strong leadership with the ability to influence and collaborate. Customer focused approach with a commitment to service excellence. Analytical mindset with strong problem solving skills. Ability to manage complex workloads and make informed decisions quickly. High attention to detail and a commitment to safety and compliance. What you'll get in return for a 12-month fixed term contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Operations Manager - Derby-based (remote work) - Maintenance and Repairs Your new companyLocation: Remote (with access to Nottinghamshire Hub). Salary: £59,693 + Mileage Scheme + Excellent Benefits. Contract Type: Permanent. Industry: Housing / Property Maintenance. A large and progressive housing association has recently undergone a major transformation, adopting a more locality-based structure to better serve its communities. As part of this exciting change, a new senior leadership opportunity has emerged within the Property Maintenance Division. This is your chance to join a forward-thinking organisation committed to delivering high-quality, customer-focused housing services. This role is remote-first, and you'll be fully equipped to work from home. You'll also have access to a modern regional hub where you and your team will be encouraged to collaborate, hold meetings, and build a strong team culture.Your new role As Locality Operations Manager, you will lead the delivery of a responsive, high-quality property maintenance service across your operational area. You'll be responsible for ensuring that repairs, void refurbishments, and planned works are completed safely, efficiently, and to a high standard. You will manage and inspire a multi-skilled team, including Locality Area Managers, In-Day Schedulers, and Trade Operatives, fostering a culture of ownership, continuous improvement, and professional development. You'll also play a key role in embedding a proactive safety culture and ensuring compliance with all relevant regulations. Leading the operational delivery of maintenance services, ensuring value for money and effective resource management. Driving continuous improvement by identifying blockers, testing new approaches, and embedding service-enhancing innovations. Coaching and developing team members, including apprentices and mentors, to build long-term capability. Maintaining a high-performance culture through clear expectations, performance tracking, and early intervention. Managing budgets confidently and ensuring spending remains within targets. Promoting a positive and inclusive team environment through engagement, recognition, and collaboration. Ensuring all safety standards are met and embedded through training, documentation, and leadership. Resolving complaints constructively and using root cause analysis to drive service improvement. Using performance and productivity data to inform decision-making and uphold cybersecurity and data protection standards. Ensuring all works meet legal and regulatory standards, with accurate compliance documentation. Supporting effective out-of-hours service provision and promoting sustainable, environmentally responsible practices. What you'll need to succeed Proven experience leading property maintenance services in a housing or similar environment. Strong leadership skills with a focus on people, safety, compliance, and customer service. Previous trade or supervisory experience. Understanding of regulatory frameworks including Health & Safety legislation, Decent Homes Standard, and HHSRS. HNC/HND in Construction or Building Management (or working towards), or CIH Level 4 qualification. What you'll get in return Salary of £59,693 plus mileage scheme. Remote working with access to a collaborative regional hub. 28 days annual leave plus bank holidays, with the option to buy/sell for up to 5 days. Generous pension scheme and MediCash health plan. A supportive, forward-thinking culture with opportunities for career progression and professional development. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Site Manager - Social Housing, Planned Works! Location: Portsmouth Role Type: Contract - 4 months Are you an experienced Site Manager with a knack for precision and a passion for social housing? We have an opening for a dynamic leader to join our growing Refurbishment project in portsmouth. As a key part of our Partnership team, you will be the driving force behind high-quality refurbishment programmes, ensuring that we improve homes while maintaining the highest levels of resident satisfaction. The Role Reporting to the Contracts Manager, you will take full ownership of on-site delivery. This isn't just about bricks and mortar; it's about people. Working within occupied properties , you will be responsible for planning, phasing, and executing works that transform living spaces with minimal disruption to the community. Key Responsibilities Project Planning: Identify and obtain all relevant information to determine the most efficient methods, phasing, and programmes for the works. Resource Management: Ensure the correct labour, plant, and materials are on-site and ready to go to meet contract deadlines. Operational Oversight: Establish and maintain robust on-site administrative systems to track progress and performance. Supply Chain Leadership: Manage our supply chain partners closely, ensuring all processes are followed and standards are met. Health & Safety: Lead by example with a proactive approach to Health, Safety, and Environmental performance, ensuring a zero-harm environment. What You'll Bring We are looking for a confident individual who takes true ownership of their projects. Proven Track Record: Solid experience as a Site Manager specifically within planned maintenance and social housing refurbishment. Strategic Mindset: Strong knowledge of both internal and external works programmes and the ability to plan complex schedules. Communication: Excellent interpersonal skills with the ability to manage resident expectations and lead a diverse delivery team. Technical Proficiency: Strong IT skills and a deep understanding of modern building legislation and H&S requirements. Requirements First Aid Certificate SMSTS Certificate CSCS - Black Card Asbestos Awareness Certificate Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.