Role Overview In a Nutshell We have a fantastic opportunity for an Assistant Contracts Manager to join our team within Vistry Works. As our Assistant Contracts Manager, you are responsible for assisting the Senior Contracts Manager(s) in overseeing operational activities, including the management of on-site erection Timber Frame systems and all associated tasks. You will be covering sites across numerous locations - across the West Midlands We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience on large volume, fast paced developments within the new build housing sector History of working within or closely alongside production/construction departments Knowledge of Timber Frame/MMC construction Ability to use written and verbal forms of communication effectively Good level of IT skills, proficient in packages such as MS Excel/PowerPoint/Word, Coins and Asta Health & S focused with a deep understanding of H&S standards within the industry Experience in forming teams and developing a culture of the highest of standards Sound understanding of Building Regulations and NHBC standards Commercially astute with a strong awareness of working with budgets/constraints and ensuring targets are achieved. Excellent leadership and communication skills, ability to motivate and engage people at all levels Forward thinking, with ability to see problems coming and think strategically to overcome them Experienced in producing plans, estimating budgets and timescales for contracts Ability to work closely within a team or autonomously A driven individual who is a 'self-starter' with a desire to 'be the best' Full UK driving licence More about the Assistant Contracts Manager role The preparation of tenders for clients and commercial bids to support bringing in new business and ensure existing projects are performing as per tender documents/pre-start meeting initiatives/ Discussing, drafting, and reviewing of business contract terms and conditions. Regular reviewing of H&S documents including RAMS and key paperwork in line with company policies Regular reviewing of build routes/stages/fire assessment plans to ensure manufacturing is undertaken in line with these and any changes are communicated within the business in a timely manner and any subsequent changes are made accordingly. Ensuring H&S documentation that affects/relates to Vistry Works is in place on all outlets. Liaising with the Construction Director and Vistry Works Factories on programmes and schedules, and the coordination of all on-site activities involving timber frame erection. Chairing/attending pre-order/pre-start meetings and actively engaging in discussions regarding items associated with/that affect timber frame delivery. Chairing/attending regular meetings with stakeholders from numerous disciplines during the construction phase to ensure works are undertaken to the required H&S and quality standards. Developing internal processes that improve/enhance operations and continually strive to implement improvements and efficiencies. Ensuring enabling works are completed on time to facilitate materials/labour dates are achieved and re-arrange schedules should issues arise. Keeping delays to a minimum and following strict processes that eradicate delays and managing/reducing their impact to the business Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
17/01/2026
Full time
Role Overview In a Nutshell We have a fantastic opportunity for an Assistant Contracts Manager to join our team within Vistry Works. As our Assistant Contracts Manager, you are responsible for assisting the Senior Contracts Manager(s) in overseeing operational activities, including the management of on-site erection Timber Frame systems and all associated tasks. You will be covering sites across numerous locations - across the West Midlands We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience on large volume, fast paced developments within the new build housing sector History of working within or closely alongside production/construction departments Knowledge of Timber Frame/MMC construction Ability to use written and verbal forms of communication effectively Good level of IT skills, proficient in packages such as MS Excel/PowerPoint/Word, Coins and Asta Health & S focused with a deep understanding of H&S standards within the industry Experience in forming teams and developing a culture of the highest of standards Sound understanding of Building Regulations and NHBC standards Commercially astute with a strong awareness of working with budgets/constraints and ensuring targets are achieved. Excellent leadership and communication skills, ability to motivate and engage people at all levels Forward thinking, with ability to see problems coming and think strategically to overcome them Experienced in producing plans, estimating budgets and timescales for contracts Ability to work closely within a team or autonomously A driven individual who is a 'self-starter' with a desire to 'be the best' Full UK driving licence More about the Assistant Contracts Manager role The preparation of tenders for clients and commercial bids to support bringing in new business and ensure existing projects are performing as per tender documents/pre-start meeting initiatives/ Discussing, drafting, and reviewing of business contract terms and conditions. Regular reviewing of H&S documents including RAMS and key paperwork in line with company policies Regular reviewing of build routes/stages/fire assessment plans to ensure manufacturing is undertaken in line with these and any changes are communicated within the business in a timely manner and any subsequent changes are made accordingly. Ensuring H&S documentation that affects/relates to Vistry Works is in place on all outlets. Liaising with the Construction Director and Vistry Works Factories on programmes and schedules, and the coordination of all on-site activities involving timber frame erection. Chairing/attending pre-order/pre-start meetings and actively engaging in discussions regarding items associated with/that affect timber frame delivery. Chairing/attending regular meetings with stakeholders from numerous disciplines during the construction phase to ensure works are undertaken to the required H&S and quality standards. Developing internal processes that improve/enhance operations and continually strive to implement improvements and efficiencies. Ensuring enabling works are completed on time to facilitate materials/labour dates are achieved and re-arrange schedules should issues arise. Keeping delays to a minimum and following strict processes that eradicate delays and managing/reducing their impact to the business Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Job Reference: RACM250425 Job Title: Contracts Manager (Social Housing) Salary: £60,000 - £70,000 + vehicle / fuel / benefits package Location: Belfast, Northern Ireland Contracts Manager Are you looking for a Contracts Manager role? Interested in working for a leading Construction Company? VANRATH are recruiting a Contracts Manager to work within the Building Maintenance department for a large, leading Construction Company in Belfast, Northern Ireland. Remuneration: £50,000 - £60,000 + vehicle / fuel / benefits package Benefits Package Include: Pension Scheme 25 days annual leave (+ public holidays) Life Cover equivalent to 2 times annual salary 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Overview: Responsible for the overall management and successful delivery of contracts within a defined region / operating unit. This role involves leading a team of supervisors and operatives to ensure that projects are completed on time, within budget, and to the required standards of quality and safety. The Contracts Manager is also responsible for client relationships, financial management, and ensuring that all work complies with legal and regulatory requirements. The role plays a key part in driving operational efficiency, client satisfaction, and business growth. Key Accountabilities: Contract Management: Oversee the delivery of all repair and maintenance contracts within the assigned region or portfolio. Ensure that all contractual obligations are met and that projects are delivered to the highest standards of quality, safety, and client satisfaction Team Leadership: Manage, mentor, and develop a team of Contract Delivery Supervisors and site operatives. Foster a culture of collaboration, continuous improvement, and high performance Client Relationship Management: Build and maintain strong relationships with clients, ensuring clear communication and alignment on project goals, timelines, and expectations. Act as the primary point of contact for all client-related matters Financial Management: Manage project budgets, ensuring that work is delivered within financial constraints. Monitor costs, approve expenditures, and work with the commercial team to maximize profitability Operational Efficiency: Drive operational excellence by optimizing resource allocation, streamlining processes, and ensuring that projects are delivered on time and within scope. Implement best practices and continuous improvement initiatives to enhance service delivery Health and Safety Compliance: Ensure that all work is conducted in compliance with the company's health and safety policies and legal requirements. Conduct regular audits and inspections to maintain a safe working environment Risk Management: Identify and manage risks associated with project delivery, including technical, financial, and contractual risks. Develop and implement mitigation strategies to safeguard the company's interests Quality Assurance: Oversee quality control processes, ensuring that all work meets the required standards and that any issues are addressed promptly. Ensure that the delivery team adheres to company policies, procedures, and industry regulations Reporting and Documentation: Provide regular reports on project progress, financial performance, and key issues to senior management. Ensure accurate and timely documentation of all project-related activities Business Development Support: Contribute to business development by identifying opportunities for contract extensions, additional work, or new client relationships. Support the bidding and tendering process as needed Strategic Planning: Contribute to the development of the company's strategic goals and objectives, providing insights and recommendations based on contract performance and market trends. The Ideal Person: NVQ or equivalent qualification in Construction Management, Site Supervision, or a related field SMSTS First Aid certification, Asbestos Awareness, Working at Height, Scaffold Inspection, and other relevant health and safety qualifications CSCS (Construction Skills Certification Scheme) card - black / white Experience within the repairs and maintenance or construction industry Strong knowledge of construction methods, materials, and industry practices Understanding of health and safety regulations and best practices in construction Excellent communication and interpersonal skills, with the ability to liaise effectively with clients, operatives, and subcontractors Proven ability to manage resources and coordinate on-site activities effectively Strong problem-solving skills and the ability to make decisions under pressure Proficiency in basic IT skills, including the use of project management software For further information on this vacancy, or any other Built Environment job in Belfast or wider Northern Ireland, please apply via the link below or contact Robert Apps for a confidential discussion
17/01/2026
Full time
Job Reference: RACM250425 Job Title: Contracts Manager (Social Housing) Salary: £60,000 - £70,000 + vehicle / fuel / benefits package Location: Belfast, Northern Ireland Contracts Manager Are you looking for a Contracts Manager role? Interested in working for a leading Construction Company? VANRATH are recruiting a Contracts Manager to work within the Building Maintenance department for a large, leading Construction Company in Belfast, Northern Ireland. Remuneration: £50,000 - £60,000 + vehicle / fuel / benefits package Benefits Package Include: Pension Scheme 25 days annual leave (+ public holidays) Life Cover equivalent to 2 times annual salary 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Overview: Responsible for the overall management and successful delivery of contracts within a defined region / operating unit. This role involves leading a team of supervisors and operatives to ensure that projects are completed on time, within budget, and to the required standards of quality and safety. The Contracts Manager is also responsible for client relationships, financial management, and ensuring that all work complies with legal and regulatory requirements. The role plays a key part in driving operational efficiency, client satisfaction, and business growth. Key Accountabilities: Contract Management: Oversee the delivery of all repair and maintenance contracts within the assigned region or portfolio. Ensure that all contractual obligations are met and that projects are delivered to the highest standards of quality, safety, and client satisfaction Team Leadership: Manage, mentor, and develop a team of Contract Delivery Supervisors and site operatives. Foster a culture of collaboration, continuous improvement, and high performance Client Relationship Management: Build and maintain strong relationships with clients, ensuring clear communication and alignment on project goals, timelines, and expectations. Act as the primary point of contact for all client-related matters Financial Management: Manage project budgets, ensuring that work is delivered within financial constraints. Monitor costs, approve expenditures, and work with the commercial team to maximize profitability Operational Efficiency: Drive operational excellence by optimizing resource allocation, streamlining processes, and ensuring that projects are delivered on time and within scope. Implement best practices and continuous improvement initiatives to enhance service delivery Health and Safety Compliance: Ensure that all work is conducted in compliance with the company's health and safety policies and legal requirements. Conduct regular audits and inspections to maintain a safe working environment Risk Management: Identify and manage risks associated with project delivery, including technical, financial, and contractual risks. Develop and implement mitigation strategies to safeguard the company's interests Quality Assurance: Oversee quality control processes, ensuring that all work meets the required standards and that any issues are addressed promptly. Ensure that the delivery team adheres to company policies, procedures, and industry regulations Reporting and Documentation: Provide regular reports on project progress, financial performance, and key issues to senior management. Ensure accurate and timely documentation of all project-related activities Business Development Support: Contribute to business development by identifying opportunities for contract extensions, additional work, or new client relationships. Support the bidding and tendering process as needed Strategic Planning: Contribute to the development of the company's strategic goals and objectives, providing insights and recommendations based on contract performance and market trends. The Ideal Person: NVQ or equivalent qualification in Construction Management, Site Supervision, or a related field SMSTS First Aid certification, Asbestos Awareness, Working at Height, Scaffold Inspection, and other relevant health and safety qualifications CSCS (Construction Skills Certification Scheme) card - black / white Experience within the repairs and maintenance or construction industry Strong knowledge of construction methods, materials, and industry practices Understanding of health and safety regulations and best practices in construction Excellent communication and interpersonal skills, with the ability to liaise effectively with clients, operatives, and subcontractors Proven ability to manage resources and coordinate on-site activities effectively Strong problem-solving skills and the ability to make decisions under pressure Proficiency in basic IT skills, including the use of project management software For further information on this vacancy, or any other Built Environment job in Belfast or wider Northern Ireland, please apply via the link below or contact Robert Apps for a confidential discussion
Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
17/01/2026
Full time
Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
17/01/2026
Full time
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
16/01/2026
Full time
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
Business Applications Manager, Yardi Voyager - Remote (UK) Job Category : Manager Requisition Number : BUSIN003094 Posted : November 25, 2025 Full-Time Remote Locations Showing 1 location Remote - United Kingdom Description WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team. ABOUT THE ROLE The Business Applications Manager - Voyager will oversee the implementation, optimization, and ongoing support of Welltower's Yardi Voyager platform and its associated modules. This leadership role is responsible for guiding a team of analysts and specialists to deliver scalable, compliant, and efficient Voyager solutions that improve operational workflows, enhance property accounting, and drive business efficiency. The ideal candidate will combine deep Voyager expertise, people leadership experience, and proven success in managing cross-functional projects in high-demand, performance-driven environments. KEY RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of analysts and specialists focused on Yardi Voyager and associated modules. Foster collaboration, accountability, and innovation across the team. Strategic Direction & Implementation Partner with AVP, Operations-Business Applications and senior leadership to define and execute Voyager strategy. Oversee Voyager design, configuration, and optimization across property accounting, operations, and investment management. Manage project portfolios and resource allocation to meet organizational priorities. Operational Excellence & Training Oversee the development and rollout of comprehensive Voyager training programs across multiple mediums. Establish governance, best practices, and QA processes to ensure high system reliability, compliance, and user adoption. Monitor and measure system performance and ROI, providing regular reporting to senior leadership. Collaboration & Vendor Management Partner with internal stakeholders, external consultants, and vendors to ensure successful Voyager deployment and ongoing enhancements. Collaborate with IT, Operations, and Finance teams to integrate Voyager data into broader business processes. Compliance & Risk Management Ensure Voyager system changes are executed within SOX and audit compliance standards. Conduct and oversee regular audits for user access and segregation of duties. Anticipate and mitigate risks, dependencies, and impediments across projects. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. TRAVEL Out of area and overnight travel may be expected. MINIMUM REQUIREMENTS Bachelor's degree in accounting, business, real estate, computer science, or related field. Master's degree in business administration or information systems preferred. Agile, Six Sigma, or PMP certification strongly preferred. 8+ years of professional experience with Yardi Systems, preferably with a focus on Voyager and property accounting. 2-3+ years of direct management experience leading application or technology teams. 4+ years of project management or program leadership experience. Proven success with Voyager implementation, workflow optimization, and integration across modules. Experience with modules such as Commercial, Residential, Senior Housing, Payscan, Investment Accounting, Fixed Assets, Construction Manager, and others strongly preferred. Familiarity with SOX compliance and audit practices required. Strong understanding of property accounting, Yardi workflows, and business process design. Demonstrated ability to lead cross-functional project teams and manage portfolios of work. Excellent interpersonal, conflict management, and communication skills. Ability to drive change management, user adoption, and application governance. Strong documentation, reporting, and presentation skills. Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position. WHAT WE OFFER Competitive Base Salary + Annual Bonus Generous Paid Time Off and Holidays Employee Stock Purchase Program - purchase shares at a 15% discount Pension Scheme + Profit Sharing Program Tuition Assistance Program Comprehensive and progressive Medical/Dental/Vision options Professional Growth And much more! ABOUT WELLTOWER Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors - our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
16/01/2026
Full time
Business Applications Manager, Yardi Voyager - Remote (UK) Job Category : Manager Requisition Number : BUSIN003094 Posted : November 25, 2025 Full-Time Remote Locations Showing 1 location Remote - United Kingdom Description WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team. ABOUT THE ROLE The Business Applications Manager - Voyager will oversee the implementation, optimization, and ongoing support of Welltower's Yardi Voyager platform and its associated modules. This leadership role is responsible for guiding a team of analysts and specialists to deliver scalable, compliant, and efficient Voyager solutions that improve operational workflows, enhance property accounting, and drive business efficiency. The ideal candidate will combine deep Voyager expertise, people leadership experience, and proven success in managing cross-functional projects in high-demand, performance-driven environments. KEY RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of analysts and specialists focused on Yardi Voyager and associated modules. Foster collaboration, accountability, and innovation across the team. Strategic Direction & Implementation Partner with AVP, Operations-Business Applications and senior leadership to define and execute Voyager strategy. Oversee Voyager design, configuration, and optimization across property accounting, operations, and investment management. Manage project portfolios and resource allocation to meet organizational priorities. Operational Excellence & Training Oversee the development and rollout of comprehensive Voyager training programs across multiple mediums. Establish governance, best practices, and QA processes to ensure high system reliability, compliance, and user adoption. Monitor and measure system performance and ROI, providing regular reporting to senior leadership. Collaboration & Vendor Management Partner with internal stakeholders, external consultants, and vendors to ensure successful Voyager deployment and ongoing enhancements. Collaborate with IT, Operations, and Finance teams to integrate Voyager data into broader business processes. Compliance & Risk Management Ensure Voyager system changes are executed within SOX and audit compliance standards. Conduct and oversee regular audits for user access and segregation of duties. Anticipate and mitigate risks, dependencies, and impediments across projects. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. TRAVEL Out of area and overnight travel may be expected. MINIMUM REQUIREMENTS Bachelor's degree in accounting, business, real estate, computer science, or related field. Master's degree in business administration or information systems preferred. Agile, Six Sigma, or PMP certification strongly preferred. 8+ years of professional experience with Yardi Systems, preferably with a focus on Voyager and property accounting. 2-3+ years of direct management experience leading application or technology teams. 4+ years of project management or program leadership experience. Proven success with Voyager implementation, workflow optimization, and integration across modules. Experience with modules such as Commercial, Residential, Senior Housing, Payscan, Investment Accounting, Fixed Assets, Construction Manager, and others strongly preferred. Familiarity with SOX compliance and audit practices required. Strong understanding of property accounting, Yardi workflows, and business process design. Demonstrated ability to lead cross-functional project teams and manage portfolios of work. Excellent interpersonal, conflict management, and communication skills. Ability to drive change management, user adoption, and application governance. Strong documentation, reporting, and presentation skills. Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position. WHAT WE OFFER Competitive Base Salary + Annual Bonus Generous Paid Time Off and Holidays Employee Stock Purchase Program - purchase shares at a 15% discount Pension Scheme + Profit Sharing Program Tuition Assistance Program Comprehensive and progressive Medical/Dental/Vision options Professional Growth And much more! ABOUT WELLTOWER Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors - our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Associate Director of MEP Services UK-wide, hybrid 75,000 - 95,000 + Up to 20% Bonus + Flexible Working + Private Healthcare + Pension + Professional Development + Enhanced Holidays + Benefits This is an excellent opportunity for a Chartered Engineer to take on a senior leadership role within a growing and innovative consultancy. You'll lead and strengthen existing departments, building the capabilities needed to support future growth and long-term expansion. Are you a Chartered Surveyor with deep experience in MEP/M&E and asset condition surveying, looking for a role where you can influence strategy, drive growth, and lead a high-performing team? Established for over 30 years, this built environment consultancy has evolved from a specialist CAD provider to a multidisciplinary firm with five distinct departments, delivering services to major NHS trusts, FM providers, universities, housing organisations, cultural institutions, and heritage estates. With offices in Bournemouth and Manchester, they are renowned for their friendly culture, excellent retention, and forward-thinking approach to enhancing quality, consistency, and client satisfaction. This role will involve leading and developing the MEP & M&E Asset Services team, overseeing asset surveys across the healthcare and wider sectors, and driving operational excellence. The position offers flexibility, including the option to work from home, weekly site visits, and occasional office visits. The ideal candidate will be a CIBSE Chartered Engineer with hands-on MEP/M&E surveying experience, strong compliance knowledge, leadership skills, and commercial awareness, ideally with experience across a broad range of sectors. This is an exciting opportunity to join a friendly, approachable organisation where self-starters thrive, innovative ideas are valued, and you can play a key role in shaping a growing department. The Role: Lead and develop the MEP & M&E Asset Services department Oversee the delivery of M&E asset condition surveys across varied buildings, from hospitals to heritage sites Guide and support a small but growing team of surveyors and contractors Work closely with Professional Services and other departments to deliver integrated solutions Champion technology-led improvements, including AI-driven standardisation and quality control The Person: CIBSE Chartered Engineer with a relevant degree and experience in MEP and asset surveys. Strong technical knowledge of MEP systems, compliance, and CAD/BIM tools. Experienced in leading projects, managing teams, and handling budgets. Willing to travel across the UK, flexible working, and holds a clean driving license. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
16/01/2026
Full time
Associate Director of MEP Services UK-wide, hybrid 75,000 - 95,000 + Up to 20% Bonus + Flexible Working + Private Healthcare + Pension + Professional Development + Enhanced Holidays + Benefits This is an excellent opportunity for a Chartered Engineer to take on a senior leadership role within a growing and innovative consultancy. You'll lead and strengthen existing departments, building the capabilities needed to support future growth and long-term expansion. Are you a Chartered Surveyor with deep experience in MEP/M&E and asset condition surveying, looking for a role where you can influence strategy, drive growth, and lead a high-performing team? Established for over 30 years, this built environment consultancy has evolved from a specialist CAD provider to a multidisciplinary firm with five distinct departments, delivering services to major NHS trusts, FM providers, universities, housing organisations, cultural institutions, and heritage estates. With offices in Bournemouth and Manchester, they are renowned for their friendly culture, excellent retention, and forward-thinking approach to enhancing quality, consistency, and client satisfaction. This role will involve leading and developing the MEP & M&E Asset Services team, overseeing asset surveys across the healthcare and wider sectors, and driving operational excellence. The position offers flexibility, including the option to work from home, weekly site visits, and occasional office visits. The ideal candidate will be a CIBSE Chartered Engineer with hands-on MEP/M&E surveying experience, strong compliance knowledge, leadership skills, and commercial awareness, ideally with experience across a broad range of sectors. This is an exciting opportunity to join a friendly, approachable organisation where self-starters thrive, innovative ideas are valued, and you can play a key role in shaping a growing department. The Role: Lead and develop the MEP & M&E Asset Services department Oversee the delivery of M&E asset condition surveys across varied buildings, from hospitals to heritage sites Guide and support a small but growing team of surveyors and contractors Work closely with Professional Services and other departments to deliver integrated solutions Champion technology-led improvements, including AI-driven standardisation and quality control The Person: CIBSE Chartered Engineer with a relevant degree and experience in MEP and asset surveys. Strong technical knowledge of MEP systems, compliance, and CAD/BIM tools. Experienced in leading projects, managing teams, and handling budgets. Willing to travel across the UK, flexible working, and holds a clean driving license. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Global Logistics Provider Multi-User Facility / 250,000 sq. ft operation based in Oxford. Opportunity to drive real change and transformation within a rapidly growing business. EA First have exclusively partnered with a Global Logistics provider in their search for a Site Manager within their multi-user facility in Oxford. The business has experienced significant growth over the last few years and continue to attract blue-chip customers along the way. Fantastic opportunity to join a business that is looking to embrace change and new technology as well as driving cultural transformation across the network. Report to the Operations Director, you'll use your skills and experience as Site Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives. Lead a management team of 3 x direct reports across warehousing, inventory and H&S as well as an in-directs team of 200-250 ops. Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis. Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets. Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans. Lead the CI & Site Transformation agenda ensuring the continuous improvement of all site operations. Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction Minimum of 5+ years' experience within Contract Logistics, operating at AGM, GM, or Site Manager level. Proven contract logistics experience across 3PL, Retail, Technology, or e-Commerce environments. Experience managing large, complex workforces, with responsibility for 200+ employees indirectly. Demonstrable experience managing operational budgets of up to £10m per annum. Experience leading start-up or greenfield operations, including project management, would be a distinct advantage. Confident communicator with the ability to build strong relationships with both internal and external customers. Commercially astute, able to identify opportunities and synergies to strengthen customer partnerships and drive business growth. Strong track record in delivering continuous improvement initiatives using lean methodologies. Must be commutable to and from Oxford. £75,000 - £85,000 + benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy.
15/01/2026
Full time
Global Logistics Provider Multi-User Facility / 250,000 sq. ft operation based in Oxford. Opportunity to drive real change and transformation within a rapidly growing business. EA First have exclusively partnered with a Global Logistics provider in their search for a Site Manager within their multi-user facility in Oxford. The business has experienced significant growth over the last few years and continue to attract blue-chip customers along the way. Fantastic opportunity to join a business that is looking to embrace change and new technology as well as driving cultural transformation across the network. Report to the Operations Director, you'll use your skills and experience as Site Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives. Lead a management team of 3 x direct reports across warehousing, inventory and H&S as well as an in-directs team of 200-250 ops. Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis. Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets. Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans. Lead the CI & Site Transformation agenda ensuring the continuous improvement of all site operations. Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction Minimum of 5+ years' experience within Contract Logistics, operating at AGM, GM, or Site Manager level. Proven contract logistics experience across 3PL, Retail, Technology, or e-Commerce environments. Experience managing large, complex workforces, with responsibility for 200+ employees indirectly. Demonstrable experience managing operational budgets of up to £10m per annum. Experience leading start-up or greenfield operations, including project management, would be a distinct advantage. Confident communicator with the ability to build strong relationships with both internal and external customers. Commercially astute, able to identify opportunities and synergies to strengthen customer partnerships and drive business growth. Strong track record in delivering continuous improvement initiatives using lean methodologies. Must be commutable to and from Oxford. £75,000 - £85,000 + benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Job Advertisement: Senior Project Manager - Temporary Contract Are you a dynamic Senior Project Manager with a passion for construction? Our client, an esteemed organisation in the housing sector, is seeking a talented individual to lead their pre-construction projects in Croydon, London. If you have a strong background in housing retrofit projects and thrive in a collaborative environment, we want to hear from you! Retrofit Projects experience required! Role Overview: As the Senior Project Manager, you will oversee the operational delivery of construction projects during their pre-construction phase. You will lead a team of skilled Project Managers, Surveyors, and Assistant Project Managers, ensuring that each project is meticulously planned and executed. What We Offer: Competitive daily rate of 550. Temporary contract for 3 months. Full-time role with hybrid working after initial weeks (5 days in the office for the first 2-3 weeks, transitioning to 3 days in the office). Essential car user allowance. Key Responsibilities: Lead the operational delivery of construction projects, focusing on pre-construction phases. Collaborate with the asset data team to formulate a pipeline capital programme. Identify projects requiring pre-construction work, including special projects and those needing regulatory approvals. Plan and organise pre-construction stages, setting clear milestones and resource requirements. Work closely with procurement colleagues to ensure an adequate supply chain is in place. Liaise with various internal and external stakeholders to ensure smooth project handovers. Champion health and safety standards and compliance with building regulations. Key Qualifications: A degree or HNC in Construction, Building Services, or Project Management. Project Management Qualification (e.g., PRINCE2 or APM). Proven experience in housing retrofit projects. Strong understanding of PAS 2035/2030 and building regulations. Excellent organisational skills and attention to detail. Why Join Us? Play a crucial role in delivering impactful housing projects. Work with a collaborative team of dedicated professionals. Enjoy a supportive environment that values diversity and inclusivity. Who You Are: You are a proactive leader with exceptional communication skills and a knack for stakeholder management. Your experience in construction management and financial forecasting sets you apart, making you an asset to any project team. If you are ready to take on this exciting challenge and make a difference in the housing sector, apply now! Your expertise could be the key to delivering high-quality construction projects that benefit the community. Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join us in making a positive impact through construction! We can't wait to meet you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
15/01/2026
Contract
Job Advertisement: Senior Project Manager - Temporary Contract Are you a dynamic Senior Project Manager with a passion for construction? Our client, an esteemed organisation in the housing sector, is seeking a talented individual to lead their pre-construction projects in Croydon, London. If you have a strong background in housing retrofit projects and thrive in a collaborative environment, we want to hear from you! Retrofit Projects experience required! Role Overview: As the Senior Project Manager, you will oversee the operational delivery of construction projects during their pre-construction phase. You will lead a team of skilled Project Managers, Surveyors, and Assistant Project Managers, ensuring that each project is meticulously planned and executed. What We Offer: Competitive daily rate of 550. Temporary contract for 3 months. Full-time role with hybrid working after initial weeks (5 days in the office for the first 2-3 weeks, transitioning to 3 days in the office). Essential car user allowance. Key Responsibilities: Lead the operational delivery of construction projects, focusing on pre-construction phases. Collaborate with the asset data team to formulate a pipeline capital programme. Identify projects requiring pre-construction work, including special projects and those needing regulatory approvals. Plan and organise pre-construction stages, setting clear milestones and resource requirements. Work closely with procurement colleagues to ensure an adequate supply chain is in place. Liaise with various internal and external stakeholders to ensure smooth project handovers. Champion health and safety standards and compliance with building regulations. Key Qualifications: A degree or HNC in Construction, Building Services, or Project Management. Project Management Qualification (e.g., PRINCE2 or APM). Proven experience in housing retrofit projects. Strong understanding of PAS 2035/2030 and building regulations. Excellent organisational skills and attention to detail. Why Join Us? Play a crucial role in delivering impactful housing projects. Work with a collaborative team of dedicated professionals. Enjoy a supportive environment that values diversity and inclusivity. Who You Are: You are a proactive leader with exceptional communication skills and a knack for stakeholder management. Your experience in construction management and financial forecasting sets you apart, making you an asset to any project team. If you are ready to take on this exciting challenge and make a difference in the housing sector, apply now! Your expertise could be the key to delivering high-quality construction projects that benefit the community. Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join us in making a positive impact through construction! We can't wait to meet you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Retrofit Site Manager - Cardiff - £45,000 DOE + Car Allowance + Fuel Card + Bonus Scheme Hybrid Working Take the Lead on Projects That Actually Matter Energy efficiency. Carbon reduction. Healthier homes. If these aren't just buzzwords to you-if you're serious about delivering high-impact retrofit work-then this is the role you've been waiting for. We're looking for a Retrofit Site Manager to join a growing sustainability-driven team delivering PAS 2030/2035-compliant energy efficiency projects across a variety of residential and public sector sites. This hybrid role offers autonomy, variety, and a chance to lead from the front in the UK's growing retrofit revolution. About the Company With national operations and a strong presence in retrofit, energy efficiency, and social housing refurbishment, this organisation is a trusted delivery partner across the UK. Known for operational excellence and future-focused strategy, they're expanding their retrofit capabilities to meet rising demand-and they want sharp, dependable leadership on-site. About the Retrofit Site Manager As Retrofit Site Manager, you'll oversee the day-to-day delivery of retrofit projects including insulation, ventilation, low carbon heating, and energy upgrades. From site programming and compliance checks to subcontractor supervision and H&S leadership, your role is critical in ensuring works meet technical and regulatory standards while staying on budget and schedule. This is a hybrid position with a mix of site, remote, and office-based work to suit project needs. Key Responsibilities Plan and manage day-to-day delivery of PAS 2030/2035 retrofit works Lead on-site operations and coordinate engineers, subcontractors, and suppliers Ensure compliance with all building regs, ECO funding, and retrofit quality frameworks Conduct regular site inspections and maintain high HSEQ standards Handle client queries and stakeholder engagement with professionalism and clarity Oversee performance management and technical support across the site team Facilitate toolbox talks, team briefings, and staff development Track programme milestones, costs, and reporting in collaboration with commercial colleagues Interpret technical drawings and documents to guide on-site decision making Ensure delivery of insulation, ventilation, draught-proofing, and energy upgrades on time and to spec What We're Looking For SMSTS, IOSH Managing Safely & CSCS (Manager Level) are essential Proven experience managing retrofit or construction projects (internal/external works, energy retrofit, or sustainability) Excellent working knowledge of PAS2030/2035, Building Regs, ECO compliance, and M&E systems Commercially aware with an eye for risk, variations, and quality standards Strong communicator with stakeholder and client management experience A proactive leader with strong site admin, organisational, and technical skills IT confident, with experience using Microsoft Office, AutoCAD, Power Project, etc. Retrofit Assessor or Retrofit Coordinator qualification highly desirable Full UK driving licence is required Benefits Competitive salary up to £40,000 DOE Car allowance + Fuel card Bonus scheme Hybrid working Full training and support on retrofit pathways (PAS 2035, MCS, etc.) Clear progression routes in a growing retrofit-focused team Access to national portfolio of decarbonisation projects Why Join as a Retrofit Site Manager? This is more than just site management. It's a chance to be a key player in decarbonisation and housing transformation-backed by a forward-thinking employer, robust training, and exciting growth. The Retrofit Site Manager will be central to operational excellence and client satisfaction in a fast-evolving sector. If you're ready to lead retrofit projects that make homes warmer, greener, and more future-proof-apply now. The team is hiring immediately.
15/01/2026
Full time
Retrofit Site Manager - Cardiff - £45,000 DOE + Car Allowance + Fuel Card + Bonus Scheme Hybrid Working Take the Lead on Projects That Actually Matter Energy efficiency. Carbon reduction. Healthier homes. If these aren't just buzzwords to you-if you're serious about delivering high-impact retrofit work-then this is the role you've been waiting for. We're looking for a Retrofit Site Manager to join a growing sustainability-driven team delivering PAS 2030/2035-compliant energy efficiency projects across a variety of residential and public sector sites. This hybrid role offers autonomy, variety, and a chance to lead from the front in the UK's growing retrofit revolution. About the Company With national operations and a strong presence in retrofit, energy efficiency, and social housing refurbishment, this organisation is a trusted delivery partner across the UK. Known for operational excellence and future-focused strategy, they're expanding their retrofit capabilities to meet rising demand-and they want sharp, dependable leadership on-site. About the Retrofit Site Manager As Retrofit Site Manager, you'll oversee the day-to-day delivery of retrofit projects including insulation, ventilation, low carbon heating, and energy upgrades. From site programming and compliance checks to subcontractor supervision and H&S leadership, your role is critical in ensuring works meet technical and regulatory standards while staying on budget and schedule. This is a hybrid position with a mix of site, remote, and office-based work to suit project needs. Key Responsibilities Plan and manage day-to-day delivery of PAS 2030/2035 retrofit works Lead on-site operations and coordinate engineers, subcontractors, and suppliers Ensure compliance with all building regs, ECO funding, and retrofit quality frameworks Conduct regular site inspections and maintain high HSEQ standards Handle client queries and stakeholder engagement with professionalism and clarity Oversee performance management and technical support across the site team Facilitate toolbox talks, team briefings, and staff development Track programme milestones, costs, and reporting in collaboration with commercial colleagues Interpret technical drawings and documents to guide on-site decision making Ensure delivery of insulation, ventilation, draught-proofing, and energy upgrades on time and to spec What We're Looking For SMSTS, IOSH Managing Safely & CSCS (Manager Level) are essential Proven experience managing retrofit or construction projects (internal/external works, energy retrofit, or sustainability) Excellent working knowledge of PAS2030/2035, Building Regs, ECO compliance, and M&E systems Commercially aware with an eye for risk, variations, and quality standards Strong communicator with stakeholder and client management experience A proactive leader with strong site admin, organisational, and technical skills IT confident, with experience using Microsoft Office, AutoCAD, Power Project, etc. Retrofit Assessor or Retrofit Coordinator qualification highly desirable Full UK driving licence is required Benefits Competitive salary up to £40,000 DOE Car allowance + Fuel card Bonus scheme Hybrid working Full training and support on retrofit pathways (PAS 2035, MCS, etc.) Clear progression routes in a growing retrofit-focused team Access to national portfolio of decarbonisation projects Why Join as a Retrofit Site Manager? This is more than just site management. It's a chance to be a key player in decarbonisation and housing transformation-backed by a forward-thinking employer, robust training, and exciting growth. The Retrofit Site Manager will be central to operational excellence and client satisfaction in a fast-evolving sector. If you're ready to lead retrofit projects that make homes warmer, greener, and more future-proof-apply now. The team is hiring immediately.
Operations Manager - Fire Stopping / Passive Fire Protection Location: Warrington (office based approx. 80%, remaining time on live sites) Salary: 50,000 - 55,000 per annum Car Allowance: 6,500 per annum Bonus: Annual performance-related bonus The Opportunity I am currently working with a well-established, national property and fire safety contractor that is looking to appoint an Operations Manager to lead its fire stopping / passive fire protection division . This is a senior operational role, sitting above Site Managers and Surveyors , with responsibility for overseeing delivery, performance, compliance, and team leadership across multiple fire stopping projects. The role would suit someone from a Project Management or Operations Management background , with a solid understanding of fire stopping works and regulatory requirements. Role Overview The Operations Manager will take ownership of day-to-day operational delivery within the fire stopping sector, ensuring projects are delivered safely, compliantly, on time, and to a high standard. You will be instrumental in driving operational efficiency, supporting teams on the ground, and acting as a senior point of contact for internal and external stakeholders. Key Responsibilities Oversee operational delivery of fire stopping and passive fire protection works across multiple projects Manage and support Project Managers, Site Managers, and Surveyors to ensure consistent performance and standards Lead planning, resourcing, and coordination of works across sites Ensure full compliance with fire safety regulations, industry standards, and internal quality processes Monitor operational KPIs, project performance, and risk, implementing improvements where required Work closely with commercial and compliance teams to support project delivery and audits Maintain strong working relationships with clients and key stakeholders Promote a culture of safety, accountability, and continuous improvement Required Experience & Skills Proven experience in Operations Management or Project Management within construction, fire protection, building services, or a related sector Strong understanding of fire stopping / passive fire protection works and compliance requirements Experience managing teams and working at a senior operational level Excellent organisational, communication, and leadership skills Commercial awareness with experience overseeing budgets and operational performance Full UK Driving Licence Desirable (but not essential) Experience working within accredited fire safety frameworks (e.g. FIRAS, ASFP or similar) Formal management or project management qualifications Background working on social housing, healthcare, education, or large-scale commercial projects Package & Benefits Competitive salary of 50k- 55k 6.5k car allowance Annual performance-related bonus Senior leadership role with scope to influence and develop a growing division Long-term career opportunity within a stable and reputable organisation Apply: Ready to bring your expertise to the team? Apply today! Contact Daniel Addison on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted.
15/01/2026
Full time
Operations Manager - Fire Stopping / Passive Fire Protection Location: Warrington (office based approx. 80%, remaining time on live sites) Salary: 50,000 - 55,000 per annum Car Allowance: 6,500 per annum Bonus: Annual performance-related bonus The Opportunity I am currently working with a well-established, national property and fire safety contractor that is looking to appoint an Operations Manager to lead its fire stopping / passive fire protection division . This is a senior operational role, sitting above Site Managers and Surveyors , with responsibility for overseeing delivery, performance, compliance, and team leadership across multiple fire stopping projects. The role would suit someone from a Project Management or Operations Management background , with a solid understanding of fire stopping works and regulatory requirements. Role Overview The Operations Manager will take ownership of day-to-day operational delivery within the fire stopping sector, ensuring projects are delivered safely, compliantly, on time, and to a high standard. You will be instrumental in driving operational efficiency, supporting teams on the ground, and acting as a senior point of contact for internal and external stakeholders. Key Responsibilities Oversee operational delivery of fire stopping and passive fire protection works across multiple projects Manage and support Project Managers, Site Managers, and Surveyors to ensure consistent performance and standards Lead planning, resourcing, and coordination of works across sites Ensure full compliance with fire safety regulations, industry standards, and internal quality processes Monitor operational KPIs, project performance, and risk, implementing improvements where required Work closely with commercial and compliance teams to support project delivery and audits Maintain strong working relationships with clients and key stakeholders Promote a culture of safety, accountability, and continuous improvement Required Experience & Skills Proven experience in Operations Management or Project Management within construction, fire protection, building services, or a related sector Strong understanding of fire stopping / passive fire protection works and compliance requirements Experience managing teams and working at a senior operational level Excellent organisational, communication, and leadership skills Commercial awareness with experience overseeing budgets and operational performance Full UK Driving Licence Desirable (but not essential) Experience working within accredited fire safety frameworks (e.g. FIRAS, ASFP or similar) Formal management or project management qualifications Background working on social housing, healthcare, education, or large-scale commercial projects Package & Benefits Competitive salary of 50k- 55k 6.5k car allowance Annual performance-related bonus Senior leadership role with scope to influence and develop a growing division Long-term career opportunity within a stable and reputable organisation Apply: Ready to bring your expertise to the team? Apply today! Contact Daniel Addison on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted.
Yolk Social Housing Division delighted to be partnering with Valleys to Coast , a forward-thinking and values-led housing association, to recruit a Head of Compliance, Facilities & Estates . This is a senior leadership role offering the opportunity to shape strategy, lead high-performing teams, and make a tangible impact on the safety, quality, and sustainability of homes, workplaces, and communities across the Bridgend borough. The opportunity Reporting to the Director of Assets & Sustainability, this role sits at the heart of Valleys to Coast's Leadership Team. You will provide strategic direction and operational oversight across compliance, fire safety, facilities management, and estates, ensuring all landlord and corporate obligations are met and that environments are safe, well-managed, and fit for purpose. This is a high-profile role with significant accountability, requiring a confident leader who can balance regulatory rigour with innovation, collaboration, and continuous improvement. Key responsibilities Provide strategic and operational leadership across Compliance, Fire Safety, Facilities Management, and Estates Act as the registered duty holder for all key compliance areas, including fire, gas, electrical, asbestos, water hygiene, LOLER, and radon Lead the development and delivery of a robust Compliance Strategy aligned to legislation, regulation, and best practice Oversee inspection, testing, audit, and assurance programmes, ensuring risks are identified, managed, and reported effectively Manage budgets, contracts, procurement, and resources to ensure value for money and service excellence Build strong relationships with internal stakeholders, contractors, regulators, and external partners Drive innovation, sustainability, and continuous improvement across facilities and estates operations Champion a high-support, high-challenge culture that empowers teams and embeds Valleys to Coast's values About you We are keen to speak with senior leaders who bring substantial experience, specifically around compliance within a regulated environment - ideally social housing or a related sector. You will offer: Degree-level qualification or equivalent senior experience NEBOSH National General Certificate (or similar) Strong working knowledge of health & safety, compliance, FM, and estates Proven experience leading multi-disciplinary teams and managing complex change Track record of managing budgets, contracts, and procurement pipelines Excellent stakeholder management skills, including engagement with senior leaders and Boards A proactive, solutions-focused leadership style with high personal integrity Professional membership (e.g. IWFM) is desirable. A full driving licence and access to a vehicle are required. Why Valleys to Coast? Valleys to Coast is recognised for its inclusive culture, strong values, and commitment to continuous improvement. This role offers genuine influence, leadership visibility, and the opportunity to help shape the future of a respected social landlord and employer of choice. Employee benefits include: Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
15/01/2026
Full time
Yolk Social Housing Division delighted to be partnering with Valleys to Coast , a forward-thinking and values-led housing association, to recruit a Head of Compliance, Facilities & Estates . This is a senior leadership role offering the opportunity to shape strategy, lead high-performing teams, and make a tangible impact on the safety, quality, and sustainability of homes, workplaces, and communities across the Bridgend borough. The opportunity Reporting to the Director of Assets & Sustainability, this role sits at the heart of Valleys to Coast's Leadership Team. You will provide strategic direction and operational oversight across compliance, fire safety, facilities management, and estates, ensuring all landlord and corporate obligations are met and that environments are safe, well-managed, and fit for purpose. This is a high-profile role with significant accountability, requiring a confident leader who can balance regulatory rigour with innovation, collaboration, and continuous improvement. Key responsibilities Provide strategic and operational leadership across Compliance, Fire Safety, Facilities Management, and Estates Act as the registered duty holder for all key compliance areas, including fire, gas, electrical, asbestos, water hygiene, LOLER, and radon Lead the development and delivery of a robust Compliance Strategy aligned to legislation, regulation, and best practice Oversee inspection, testing, audit, and assurance programmes, ensuring risks are identified, managed, and reported effectively Manage budgets, contracts, procurement, and resources to ensure value for money and service excellence Build strong relationships with internal stakeholders, contractors, regulators, and external partners Drive innovation, sustainability, and continuous improvement across facilities and estates operations Champion a high-support, high-challenge culture that empowers teams and embeds Valleys to Coast's values About you We are keen to speak with senior leaders who bring substantial experience, specifically around compliance within a regulated environment - ideally social housing or a related sector. You will offer: Degree-level qualification or equivalent senior experience NEBOSH National General Certificate (or similar) Strong working knowledge of health & safety, compliance, FM, and estates Proven experience leading multi-disciplinary teams and managing complex change Track record of managing budgets, contracts, and procurement pipelines Excellent stakeholder management skills, including engagement with senior leaders and Boards A proactive, solutions-focused leadership style with high personal integrity Professional membership (e.g. IWFM) is desirable. A full driving licence and access to a vehicle are required. Why Valleys to Coast? Valleys to Coast is recognised for its inclusive culture, strong values, and commitment to continuous improvement. This role offers genuine influence, leadership visibility, and the opportunity to help shape the future of a respected social landlord and employer of choice. Employee benefits include: Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group's citizens and customers as well as other public, private and third sector organisations. City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability. Our accreditations include ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen's Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base. We are currently recruiting for a Head of Procurement to join our Legal and Commercial division. The Head of Procurement is a member of the Extended Executive Leadership Team and reports directly to the Divisional Director Legal & Commercial. As the Head of Procurement, you will be responsible for managing the strategic planning, delivery, and management of the procurement function within the City Building Group which comprises of two separate companies, City Building (Glasgow) and City Building (Contracts) LLP. The successful candidate will ensure that all strategic and tactical procurement activities carried out by the function fully comply with the governing procurement and legislative framework while dlatego operating within the financial framework of City Building. City Building is undergoing a period of transformation to the way in which it delivers its services, maximising efficiencies and implementing new systems to support organisational transformation. This will require a review of all procurement activity within the Group and the development of a structure suitable for supporting the needs of the business and any operational transformation. The post holder will ensure the procurement function, both strategic and tactical, supports the needs of the business, service delivery, and transformation. The successful candidate will have extensive experience in a senior role within a complex business environment, with practical experience of applying strategic planning and performance tools. The Head of Procurement will have a proven track record in collaborative working that produces results, developing structures and systems which supports the attainment of organisational goals. Candidates for this role will hold a degree in a relevantгьыл subject or an equivalent qualification or experience. You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business. This is a full-time permanent position. As an employee of City Building, you will also receive the following benefits: A rewarding career with a competitive salary. Access to contributory pension scheme - Strathclyde Pensionуга. Excellent annual leave entitlement Enhanced maternity, paternity, and adoption/shared parental leave. Access to excellent health and wellbeing initiatives. Access to a discounted gym Verträglichkeit membership. Please refer to the role profile for further details on this position however if you would like to have an informal chat about the role then please contact: If you feel you have the necessary skills and experience for this role then please гуор forward a CV and completed supporting statement بدان is the People Services Team, by midnight on Friday 23rd January 2026. 그 To be open, honest and transparent with allstakeholders, promoting partnership andsustainability. Trust To be trusted by our employees, clients and partners. Inclusion We are a welcoming, diverse and supportiveorganisation, that support all to reach their fullpotential by building trust. Community To play an important role in the communities ofGlasgow we serve. Providing a first-class servicestogether with jobs and training opportunities forlocal people. Ambition To build a culture of excellence, through continuousimprovement to deliver outstanding Pascals services for allour customers, All whilst being an employerofchoice within the city providing high quality andskilled jobs. Click here to view our Recruitment Policy When you are sure all the information you are about to submit is correct, press send:
15/01/2026
Full time
City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group's citizens and customers as well as other public, private and third sector organisations. City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability. Our accreditations include ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen's Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base. We are currently recruiting for a Head of Procurement to join our Legal and Commercial division. The Head of Procurement is a member of the Extended Executive Leadership Team and reports directly to the Divisional Director Legal & Commercial. As the Head of Procurement, you will be responsible for managing the strategic planning, delivery, and management of the procurement function within the City Building Group which comprises of two separate companies, City Building (Glasgow) and City Building (Contracts) LLP. The successful candidate will ensure that all strategic and tactical procurement activities carried out by the function fully comply with the governing procurement and legislative framework while dlatego operating within the financial framework of City Building. City Building is undergoing a period of transformation to the way in which it delivers its services, maximising efficiencies and implementing new systems to support organisational transformation. This will require a review of all procurement activity within the Group and the development of a structure suitable for supporting the needs of the business and any operational transformation. The post holder will ensure the procurement function, both strategic and tactical, supports the needs of the business, service delivery, and transformation. The successful candidate will have extensive experience in a senior role within a complex business environment, with practical experience of applying strategic planning and performance tools. The Head of Procurement will have a proven track record in collaborative working that produces results, developing structures and systems which supports the attainment of organisational goals. Candidates for this role will hold a degree in a relevantгьыл subject or an equivalent qualification or experience. You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business. This is a full-time permanent position. As an employee of City Building, you will also receive the following benefits: A rewarding career with a competitive salary. Access to contributory pension scheme - Strathclyde Pensionуга. Excellent annual leave entitlement Enhanced maternity, paternity, and adoption/shared parental leave. Access to excellent health and wellbeing initiatives. Access to a discounted gym Verträglichkeit membership. Please refer to the role profile for further details on this position however if you would like to have an informal chat about the role then please contact: If you feel you have the necessary skills and experience for this role then please гуор forward a CV and completed supporting statement بدان is the People Services Team, by midnight on Friday 23rd January 2026. 그 To be open, honest and transparent with allstakeholders, promoting partnership andsustainability. Trust To be trusted by our employees, clients and partners. Inclusion We are a welcoming, diverse and supportiveorganisation, that support all to reach their fullpotential by building trust. Community To play an important role in the communities ofGlasgow we serve. Providing a first-class servicestogether with jobs and training opportunities forlocal people. Ambition To build a culture of excellence, through continuousimprovement to deliver outstanding Pascals services for allour customers, All whilst being an employerofchoice within the city providing high quality andskilled jobs. Click here to view our Recruitment Policy When you are sure all the information you are about to submit is correct, press send:
Morgan Hunt UK Limited
Kingston Upon Thames, Surrey
RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
15/01/2026
Full time
RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Building Safety Manager Location: London Salary: £60,000 - £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: Acting as the organisation's lead professional for building safety and compliance Implementing and maintaining Building Safety Cases and Safety Case Reports Managing and maintaining the Golden Thread of information Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations Leading on fire and structural safety risk management across the housing stock Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies Providing expert advice to senior leaders, boards, and operational teams Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment Strong working knowledge of the Building Safety Act and related legislation Experience managing higher-risk buildings and safety case documentation The ability to influence and challenge at senior level Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What's on Offer Salary of £60,000 - £68,000 per annum Hybrid working arrangements A role with genuine influence on resident safety and organisational strategy The opportunity to work with a values-driv
14/01/2026
Full time
Building Safety Manager Location: London Salary: £60,000 - £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: Acting as the organisation's lead professional for building safety and compliance Implementing and maintaining Building Safety Cases and Safety Case Reports Managing and maintaining the Golden Thread of information Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations Leading on fire and structural safety risk management across the housing stock Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies Providing expert advice to senior leaders, boards, and operational teams Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment Strong working knowledge of the Building Safety Act and related legislation Experience managing higher-risk buildings and safety case documentation The ability to influence and challenge at senior level Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What's on Offer Salary of £60,000 - £68,000 per annum Hybrid working arrangements A role with genuine influence on resident safety and organisational strategy The opportunity to work with a values-driv
Senior Building Safety Manager Location: London Salary: £70,000 - £75,000 per annum We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio. This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person. The Role As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems. Key responsibilities include: Acting as the senior lead for building safety across higher-risk and complex residential buildings Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework Overseeing the production, maintenance, and submission of Safety Case Reports Ensuring the integrity and ongoing management of the Golden Thread of information Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies Providing expert advice and challenge to executive leadership, boards, and committees Managing building safety risks, controls, and remediation plans Supporting resident engagement and transparency on building safety matters Leading, influencing, and supporting internal teams and external consultants About You You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment. You are likely to have: Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations Proven experience managing higher-risk buildings and safety case regimes The ability to influence at executive and board level Excellent stakeholder management, leadership, and communication skills Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable. What's on Offer Salary of £70,000 - £75,000 per annum
14/01/2026
Full time
Senior Building Safety Manager Location: London Salary: £70,000 - £75,000 per annum We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio. This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person. The Role As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems. Key responsibilities include: Acting as the senior lead for building safety across higher-risk and complex residential buildings Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework Overseeing the production, maintenance, and submission of Safety Case Reports Ensuring the integrity and ongoing management of the Golden Thread of information Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies Providing expert advice and challenge to executive leadership, boards, and committees Managing building safety risks, controls, and remediation plans Supporting resident engagement and transparency on building safety matters Leading, influencing, and supporting internal teams and external consultants About You You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment. You are likely to have: Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations Proven experience managing higher-risk buildings and safety case regimes The ability to influence at executive and board level Excellent stakeholder management, leadership, and communication skills Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable. What's on Offer Salary of £70,000 - £75,000 per annum
Head of Operations Widnes, Cheshire Full-Time Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial - what's needed now is a senior operational leader who can strip back, rebuild and future-proof operations without disrupting momentum. You will operate as a standalone operational silo, Initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo - it's about doing the extraordinary. Key Objectives (12-24 month horizon) Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down What You'll Be Accountable For Operational Leadership End-to-end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams Production & Supply Chain Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role) Logistics, Customs & Compliance Full responsibility for import/export operations and international delivery systems Customs documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance Systems & Process Improvement Strip back legacy processes and rebuild scalable, joined-up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks This is a hands-on leadership role - you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is: Humble, hungry and smart - no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible Experience & Capability Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial) You won't be fazed by complexity, ambiguity or hard work - you'll thrive on it. What's on Offer £80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On-site parking Autonomy, influence and genuine board-level exposure The opportunity to architect operations in a business with serious growth ambition Working Pattern Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands
14/01/2026
Full time
Head of Operations Widnes, Cheshire Full-Time Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial - what's needed now is a senior operational leader who can strip back, rebuild and future-proof operations without disrupting momentum. You will operate as a standalone operational silo, Initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo - it's about doing the extraordinary. Key Objectives (12-24 month horizon) Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down What You'll Be Accountable For Operational Leadership End-to-end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams Production & Supply Chain Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role) Logistics, Customs & Compliance Full responsibility for import/export operations and international delivery systems Customs documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance Systems & Process Improvement Strip back legacy processes and rebuild scalable, joined-up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks This is a hands-on leadership role - you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is: Humble, hungry and smart - no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible Experience & Capability Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial) You won't be fazed by complexity, ambiguity or hard work - you'll thrive on it. What's on Offer £80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On-site parking Autonomy, influence and genuine board-level exposure The opportunity to architect operations in a business with serious growth ambition Working Pattern Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands
Provide effective leadership to the Property Services Team, overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety of customers, staff and visitors in all premises owned by the organisation. Client Details My client is one of the South Wests largest independent housing associations, providing quality affordable homes to local people in housing need for more than 90 years. They manage over 2000 properties across this region. Description Lead an effective maintenance and improvements service which achieves high levels of customer satisfaction and value for money. Ensure that all properties comply with all relevant legislation and regulation including the Regulator of Social Housing's Regulatory Standards, the Decent Homes Standard, the Housing Health & Safety Rating System and all applicable health & safety and CDM legislation. Exercise budgetary control and effective financial management controls for the section and contribute to the development and implementation of robust budget setting and business planning processes within the organisation Lead on the continued development and implementation of our asset management strategy, including all aspects of current and future property needs including carbon reduction. Develop and maintain an in depth understanding of the long-term performance of the overall stock portfolio and the investment needs of individual and groups of properties. Ensure, including through our stock condition survey, that all property data is accurate, up-to-date and manged effectively. Work closely with the Director of Finance & Resources to ensure that our 30-year business plan reflects the investment required in our homes and neighbourhoods. Profile A successful Interim Director Property Operations should have: Proven expertise in property and asset management operations within social housing Strong leadership and management skills in overseeing multi discipline asset management teams Comprehensive knowledge of property regulations and compliance requirements. Experience in developing and implementing operational strategies. Excellent problem-solving and decision-making abilities. Job Offer Competitive daily rate Opportunity to lead property operations within a reputable organisation. Agile working
14/01/2026
Seasonal
Provide effective leadership to the Property Services Team, overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety of customers, staff and visitors in all premises owned by the organisation. Client Details My client is one of the South Wests largest independent housing associations, providing quality affordable homes to local people in housing need for more than 90 years. They manage over 2000 properties across this region. Description Lead an effective maintenance and improvements service which achieves high levels of customer satisfaction and value for money. Ensure that all properties comply with all relevant legislation and regulation including the Regulator of Social Housing's Regulatory Standards, the Decent Homes Standard, the Housing Health & Safety Rating System and all applicable health & safety and CDM legislation. Exercise budgetary control and effective financial management controls for the section and contribute to the development and implementation of robust budget setting and business planning processes within the organisation Lead on the continued development and implementation of our asset management strategy, including all aspects of current and future property needs including carbon reduction. Develop and maintain an in depth understanding of the long-term performance of the overall stock portfolio and the investment needs of individual and groups of properties. Ensure, including through our stock condition survey, that all property data is accurate, up-to-date and manged effectively. Work closely with the Director of Finance & Resources to ensure that our 30-year business plan reflects the investment required in our homes and neighbourhoods. Profile A successful Interim Director Property Operations should have: Proven expertise in property and asset management operations within social housing Strong leadership and management skills in overseeing multi discipline asset management teams Comprehensive knowledge of property regulations and compliance requirements. Experience in developing and implementing operational strategies. Excellent problem-solving and decision-making abilities. Job Offer Competitive daily rate Opportunity to lead property operations within a reputable organisation. Agile working
Lead Quantity Surveyor £50,000 - £70,000 Newhouse - North Lanarkshire The Lead Quantity Surveyor will take commercial responsibility for reactive property maintenance contracts within the social housing sector. The role ensures effective cost control, contract compliance, value for money, and commercial performance across a high-volume, fast-paced reactive repairs environment. You will lead a team of Quantity Surveyors and work closely with operational, finance, and client stakeholders. Key Responsibilities Commercial Management Lead the commercial management of reactive maintenance contracts, ensuring profitability, compliance, and value for money Prepare, review, and manage budgets, forecasts, and cost/value reconciliations Oversee interim valuations, final accounts, and variations in line with contract requirements Ensure accurate measurement and valuation of reactive works, including schedule of rates (SOR) contracts Contracts & Procurement Manage contracts under forms such as JCT, NEC, or bespoke social housing frameworks Oversee subcontractor procurement, negotiation, appointment, and performance Ensure subcontractor payments, valuations, and final accounts are accurately assessed and agreed Team Leadership Line manage and mentor Quantity Surveyors and Assistant Quantity Surveyors Set objectives, review performance, and support professional development Ensure consistent commercial processes and best practice across the team Client & Stakeholder Management Act as the senior commercial point of contact for clients, housing associations, and local authorities Build strong working relationships with operational teams to support service delivery Support client reporting, KPIs, and commercial governance meetings Risk & Compliance Identify, manage, and mitigate commercial and contractual risks Ensure compliance with internal controls, audit requirements, and regulatory standards Support dispute resolution and commercial negotiations where required Skills & Experience Essential Proven experience as a Quantity Surveyor within social housing Strong background in reactive property maintenance / repairs Experience managing SOR-based contracts (e.g. NHF, Schedule of Rates) Demonstrable experience leading or mentoring a commercial team Strong commercial acumen and cost control skills Excellent stakeholder management and communication skills Desirable MRICS or working towards professional qualification Experience working with housing associations or local authorities Knowledge of NEC or JCT forms of contract in maintenance environments Qualifications Degree or equivalent in Quantity Surveying, Commercial Management, or a related discipline Personal Attributes Proactive and solutions-focused Comfortable working in a fast-paced, high-volume environment Strong attention to detail with the ability to see the wider commercial picture Collaborative leader with a hands-on approach
13/01/2026
Full time
Lead Quantity Surveyor £50,000 - £70,000 Newhouse - North Lanarkshire The Lead Quantity Surveyor will take commercial responsibility for reactive property maintenance contracts within the social housing sector. The role ensures effective cost control, contract compliance, value for money, and commercial performance across a high-volume, fast-paced reactive repairs environment. You will lead a team of Quantity Surveyors and work closely with operational, finance, and client stakeholders. Key Responsibilities Commercial Management Lead the commercial management of reactive maintenance contracts, ensuring profitability, compliance, and value for money Prepare, review, and manage budgets, forecasts, and cost/value reconciliations Oversee interim valuations, final accounts, and variations in line with contract requirements Ensure accurate measurement and valuation of reactive works, including schedule of rates (SOR) contracts Contracts & Procurement Manage contracts under forms such as JCT, NEC, or bespoke social housing frameworks Oversee subcontractor procurement, negotiation, appointment, and performance Ensure subcontractor payments, valuations, and final accounts are accurately assessed and agreed Team Leadership Line manage and mentor Quantity Surveyors and Assistant Quantity Surveyors Set objectives, review performance, and support professional development Ensure consistent commercial processes and best practice across the team Client & Stakeholder Management Act as the senior commercial point of contact for clients, housing associations, and local authorities Build strong working relationships with operational teams to support service delivery Support client reporting, KPIs, and commercial governance meetings Risk & Compliance Identify, manage, and mitigate commercial and contractual risks Ensure compliance with internal controls, audit requirements, and regulatory standards Support dispute resolution and commercial negotiations where required Skills & Experience Essential Proven experience as a Quantity Surveyor within social housing Strong background in reactive property maintenance / repairs Experience managing SOR-based contracts (e.g. NHF, Schedule of Rates) Demonstrable experience leading or mentoring a commercial team Strong commercial acumen and cost control skills Excellent stakeholder management and communication skills Desirable MRICS or working towards professional qualification Experience working with housing associations or local authorities Knowledge of NEC or JCT forms of contract in maintenance environments Qualifications Degree or equivalent in Quantity Surveying, Commercial Management, or a related discipline Personal Attributes Proactive and solutions-focused Comfortable working in a fast-paced, high-volume environment Strong attention to detail with the ability to see the wider commercial picture Collaborative leader with a hands-on approach
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
13/01/2026
Full time
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
