Role: Senior Internal Sales Executive Location: Nottingham, Nottinghamshire Sector: Builders Merchants - Construction Sales Package: 40,000 - 45,000 DOE We seek an Internal Sales Executive who will be based at one of our branches in the Nottingham area. We supply a range of construction materials to the construction sector, and are a well-established, household name within the industry. As an Internal Sales Executive you will have previous knowledge of the builders' merchant sector, preferably within a sales-based role. The Internal Sales Executive will have a tried and tested method to find leads for new accounts, as well as be the focal point for all incoming inquiries for any existing accounts within the building materials sector. The incoming Internal Sales Executive will have a pro-active approach, as well as a personable demeaner and drive for sales. Key Attributes for an Internal Sales role: Previous experience within a sales role within the construction supply or building materials sector Customer focused Good communication and negotiation skillset Results driven Team player Detail conscious Personable Business focused Key Responsibilities for an Internal Sales role: Reactive and proactive telephone sales from existing customers within the sector Raising quotations and securing orders Liaising with buying groups in the Housing sector to encourage spend Setting up new customer accounts as/when appropriate Maintaining legacy client accounts via inbound inquiries Be the focal point for all things new build housing Assisting with creation of price lists and sending price lists to allocated customers Key Skills: Customer service experience IT proficient (MS office) Strong sales experience If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. Key words and Phrases; internal sales, sales negotiator, sales executive, sales coordinator, sales co-ordinator, account manager, sales office, sales supervisor, telesales, senior sales INDS
Sep 04, 2025
Full time
Role: Senior Internal Sales Executive Location: Nottingham, Nottinghamshire Sector: Builders Merchants - Construction Sales Package: 40,000 - 45,000 DOE We seek an Internal Sales Executive who will be based at one of our branches in the Nottingham area. We supply a range of construction materials to the construction sector, and are a well-established, household name within the industry. As an Internal Sales Executive you will have previous knowledge of the builders' merchant sector, preferably within a sales-based role. The Internal Sales Executive will have a tried and tested method to find leads for new accounts, as well as be the focal point for all incoming inquiries for any existing accounts within the building materials sector. The incoming Internal Sales Executive will have a pro-active approach, as well as a personable demeaner and drive for sales. Key Attributes for an Internal Sales role: Previous experience within a sales role within the construction supply or building materials sector Customer focused Good communication and negotiation skillset Results driven Team player Detail conscious Personable Business focused Key Responsibilities for an Internal Sales role: Reactive and proactive telephone sales from existing customers within the sector Raising quotations and securing orders Liaising with buying groups in the Housing sector to encourage spend Setting up new customer accounts as/when appropriate Maintaining legacy client accounts via inbound inquiries Be the focal point for all things new build housing Assisting with creation of price lists and sending price lists to allocated customers Key Skills: Customer service experience IT proficient (MS office) Strong sales experience If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. Key words and Phrases; internal sales, sales negotiator, sales executive, sales coordinator, sales co-ordinator, account manager, sales office, sales supervisor, telesales, senior sales INDS
An opportunity has arisen for a Property Manager to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Manager, you will be coordinating maintenance issues and supporting tenants and landlords with daily property management needs. This full-time role offers a salary range of £26,000 - £28,000 and benefits. After probation, this role will be hybrid working. You will be responsible for: Handling maintenance enquiries from tenants via phone and email Liaising with approved contractors to schedule quotes or repairs Keeping landlords updated with clear and timely progress reports Logging all activity accurately within the internal system Maintaining regular communication with internal departments and branch staff What we are looking for: Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Tenancy Manager, Maintenance Coordinator, Senior Lettings Negotiator or in a similar role. Demonstrable experience in residential lettings or property management Strong problem-solving skills with a proactive and solution-focused approach Clear and confident communication skills, both written and verbal Experience in MS Office programs and internal databases What s on offer: Competitive salary Performance-based bonuses Hybrid working options Generous holiday package including your birthday off Additional rewards for long service including dining experiences, weekends away or vouchers Ongoing training and professional development opportunities Support towards industry-recognised qualifications This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Property Manager to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Manager, you will be coordinating maintenance issues and supporting tenants and landlords with daily property management needs. This full-time role offers a salary range of £26,000 - £28,000 and benefits. After probation, this role will be hybrid working. You will be responsible for: Handling maintenance enquiries from tenants via phone and email Liaising with approved contractors to schedule quotes or repairs Keeping landlords updated with clear and timely progress reports Logging all activity accurately within the internal system Maintaining regular communication with internal departments and branch staff What we are looking for: Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Tenancy Manager, Maintenance Coordinator, Senior Lettings Negotiator or in a similar role. Demonstrable experience in residential lettings or property management Strong problem-solving skills with a proactive and solution-focused approach Clear and confident communication skills, both written and verbal Experience in MS Office programs and internal databases What s on offer: Competitive salary Performance-based bonuses Hybrid working options Generous holiday package including your birthday off Additional rewards for long service including dining experiences, weekends away or vouchers Ongoing training and professional development opportunities Support towards industry-recognised qualifications This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Voids Coordinator - Social Housing Based in Slough Salary: 30,000 - 35,000 (depending on experience) Full Time, permanent position We are working with a leading, UK contractor and regeneration group to find a successful and proactive Voids Coordinator to join their team in Slough working on voids contracts within Social Housing. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As a Voids Coordinator, you will support the branch with their voids contracts, liaising with families, supply chain, suppliers, supervisors and sub-contractors to ensure that all associated works are carried out at agreed times. What will you deliver? To liaise with all families and supply chain to establish an excellent after sales/maintenance response to all move in faults To be professional, courteous and punctual in all dealings with families, supply chain and the client's external partners Ensure all move in faults are monitored and that all relevant work is completed to the required standard within the agreed timescales Ensure all materials and labour required is available prior to starting works. Work closely with the Void Supervisor and Area Manager to ensure continuation of work Liaise with Void Supervisors, Area Manager, Operation Manager and Directors prior to arranging any meetings with client Processing payments Produce all relevant documentation relating to Void Delivery accurately and in a timely manner Essential/Desirable Characteristics: Ideally, you will experience within Social Housing (ideally working with Voids) Must be extremely organised with impeccable time management and communication skills and used to working within a fast paced, ever changing environment. Experience updating spreadsheets, filling and emailing Experience using a CRM system You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information!
Sep 01, 2025
Full time
Voids Coordinator - Social Housing Based in Slough Salary: 30,000 - 35,000 (depending on experience) Full Time, permanent position We are working with a leading, UK contractor and regeneration group to find a successful and proactive Voids Coordinator to join their team in Slough working on voids contracts within Social Housing. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As a Voids Coordinator, you will support the branch with their voids contracts, liaising with families, supply chain, suppliers, supervisors and sub-contractors to ensure that all associated works are carried out at agreed times. What will you deliver? To liaise with all families and supply chain to establish an excellent after sales/maintenance response to all move in faults To be professional, courteous and punctual in all dealings with families, supply chain and the client's external partners Ensure all move in faults are monitored and that all relevant work is completed to the required standard within the agreed timescales Ensure all materials and labour required is available prior to starting works. Work closely with the Void Supervisor and Area Manager to ensure continuation of work Liaise with Void Supervisors, Area Manager, Operation Manager and Directors prior to arranging any meetings with client Processing payments Produce all relevant documentation relating to Void Delivery accurately and in a timely manner Essential/Desirable Characteristics: Ideally, you will experience within Social Housing (ideally working with Voids) Must be extremely organised with impeccable time management and communication skills and used to working within a fast paced, ever changing environment. Experience updating spreadsheets, filling and emailing Experience using a CRM system You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information!
Swindon I Hybrid I Water Industry Projects We are working with a well-established engineering business operating at the heart of the UK water industry, delivering temporary and permanent pumping solutions to a broad client base. As they continue to grow, we are assisting them to secure a Pump Solutions Manager to lead the design and delivery of engineered solutions across the South Central region. This is a specialist position for someone with strong technical experience in pumping, engineering, or fluid transfer ideally within the water or construction sector. The role combines technical surveying, solution design, client support, and light-touch project management. You ll be the key contact from first enquiry through to delivery, collaborating closely with in-house project teams and external suppliers. Key Duties & Responsibilities: Conduct site surveys to scope and design temporary pumping solutions for clean and wastewater projects Act as technical lead across all project stages from concept and quotation through to project handover Liaise with Sales, Project Delivery, and Operations teams to develop and deliver engineered solutions Prepare and review Risk & Method Statements (RAMS) and ensure on-site safety procedures are upheld Oversee project scheduling and handover to delivery teams, supporting planning and logistics as needed Serve as the subject matter expert for clients, colleagues, and partners guiding technical queries and decisions Support business development activity by identifying new applications, solutions, and markets Stay up to date with innovations in pumping, engineering, and fluid movement technologies Skills & Experience Required: Demonstrable knowledge of pumping systems, fluid dynamics, or water infrastructure Strong problem-solving ability able to work independently and apply technical knowledge practically Comfortable managing customer expectations and multiple concurrent projects Confident producing RAMS and coordinating subcontractor work (crane hire, generator suppliers, etc.) Experience in pump hire, water utilities, civil engineering or related environments IT literate able to use MS Office, including Visio and Project, for planning and communication Mechanical or electrical engineering background NVQ Level 3 or higher preferred CSCS Gold Card, SMSTS, Temporary Works Coordinator/Supervisor and Confined Space tickets desirable Summary: Position : Pump Solutions Manager Location : Swindon, covering South of UK & Wales Base : Hybrid mix of remote, on-site and occasional branch visits Duration : Permanent Salary : £70,000 - £80,000 with bonus + Car + Benefits Vehicle : Grade 2 company car Start : Notice dependant This is a standout role for a technically minded Pump Solutions Manager with experience in the water industry. If you're ready to lead high-impact projects and support major UK infrastructure clients we d like to hear from you.
Sep 01, 2025
Full time
Swindon I Hybrid I Water Industry Projects We are working with a well-established engineering business operating at the heart of the UK water industry, delivering temporary and permanent pumping solutions to a broad client base. As they continue to grow, we are assisting them to secure a Pump Solutions Manager to lead the design and delivery of engineered solutions across the South Central region. This is a specialist position for someone with strong technical experience in pumping, engineering, or fluid transfer ideally within the water or construction sector. The role combines technical surveying, solution design, client support, and light-touch project management. You ll be the key contact from first enquiry through to delivery, collaborating closely with in-house project teams and external suppliers. Key Duties & Responsibilities: Conduct site surveys to scope and design temporary pumping solutions for clean and wastewater projects Act as technical lead across all project stages from concept and quotation through to project handover Liaise with Sales, Project Delivery, and Operations teams to develop and deliver engineered solutions Prepare and review Risk & Method Statements (RAMS) and ensure on-site safety procedures are upheld Oversee project scheduling and handover to delivery teams, supporting planning and logistics as needed Serve as the subject matter expert for clients, colleagues, and partners guiding technical queries and decisions Support business development activity by identifying new applications, solutions, and markets Stay up to date with innovations in pumping, engineering, and fluid movement technologies Skills & Experience Required: Demonstrable knowledge of pumping systems, fluid dynamics, or water infrastructure Strong problem-solving ability able to work independently and apply technical knowledge practically Comfortable managing customer expectations and multiple concurrent projects Confident producing RAMS and coordinating subcontractor work (crane hire, generator suppliers, etc.) Experience in pump hire, water utilities, civil engineering or related environments IT literate able to use MS Office, including Visio and Project, for planning and communication Mechanical or electrical engineering background NVQ Level 3 or higher preferred CSCS Gold Card, SMSTS, Temporary Works Coordinator/Supervisor and Confined Space tickets desirable Summary: Position : Pump Solutions Manager Location : Swindon, covering South of UK & Wales Base : Hybrid mix of remote, on-site and occasional branch visits Duration : Permanent Salary : £70,000 - £80,000 with bonus + Car + Benefits Vehicle : Grade 2 company car Start : Notice dependant This is a standout role for a technically minded Pump Solutions Manager with experience in the water industry. If you're ready to lead high-impact projects and support major UK infrastructure clients we d like to hear from you.
Role: Internal Sales Executive Location: Peterborough, Cambridgeshire Sector: Builders Merchants - Construction Sales Package: 30,000 - 33,000 DOE We seek an Internal Sales Executive who will be based at one of our branches in the Peterborough area. We supply a range of construction materials to the construction sector, and are a well-established, household name within the industry. As an Internal Sales Executive you will have previous knowledge of the builders' merchant sector, preferably within a sales-based role. The Internal Sales Executive will have a tried and tested method to find leads for new accounts, as well as be the focal point for all incoming inquiries for any existing accounts within the building materials sector. The incoming Internal Sales Executive will have a pro-active approach, as well as a personable demeaner and drive for sales. Key Attributes for an Internal Sales role: Previous experience within a sales role within the construction supply or building materials sector Customer focused Good communication and negotiation skillset Results driven Team player Detail conscious Personable Business focused Key Responsibilities for an Internal Sales role: Reactive and proactive telephone sales from existing customers within the sector Raising quotations and securing orders Liaising with buying groups in the Housing sector to encourage spend Setting up new customer accounts as/when appropriate Maintaining legacy client accounts via inbound inquiries Be the focal point for all things new build housing Assisting with creation of price lists and sending price lists to allocated customers Key Skills: Customer service experience IT proficient (MS office) Strong sales experience If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. Key words and Phrases; internal sales, sales negotiator, sales executive, sales coordinator, sales co-ordinator, account manager, sales office, sales supervisor, telesales, senior sales
Sep 01, 2025
Full time
Role: Internal Sales Executive Location: Peterborough, Cambridgeshire Sector: Builders Merchants - Construction Sales Package: 30,000 - 33,000 DOE We seek an Internal Sales Executive who will be based at one of our branches in the Peterborough area. We supply a range of construction materials to the construction sector, and are a well-established, household name within the industry. As an Internal Sales Executive you will have previous knowledge of the builders' merchant sector, preferably within a sales-based role. The Internal Sales Executive will have a tried and tested method to find leads for new accounts, as well as be the focal point for all incoming inquiries for any existing accounts within the building materials sector. The incoming Internal Sales Executive will have a pro-active approach, as well as a personable demeaner and drive for sales. Key Attributes for an Internal Sales role: Previous experience within a sales role within the construction supply or building materials sector Customer focused Good communication and negotiation skillset Results driven Team player Detail conscious Personable Business focused Key Responsibilities for an Internal Sales role: Reactive and proactive telephone sales from existing customers within the sector Raising quotations and securing orders Liaising with buying groups in the Housing sector to encourage spend Setting up new customer accounts as/when appropriate Maintaining legacy client accounts via inbound inquiries Be the focal point for all things new build housing Assisting with creation of price lists and sending price lists to allocated customers Key Skills: Customer service experience IT proficient (MS office) Strong sales experience If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. Key words and Phrases; internal sales, sales negotiator, sales executive, sales coordinator, sales co-ordinator, account manager, sales office, sales supervisor, telesales, senior sales
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £22,000 and £25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of £30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between £22,000 and £25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to £16,000 with very realistic on target earnings of £30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Sep 01, 2025
Full time
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £22,000 and £25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of £30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between £22,000 and £25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to £16,000 with very realistic on target earnings of £30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Account Coordinator Location: Didcot, Oxfordshire Salary: 27,000 - 30,000 PA + Bonus Contract: Full-Time / Permanent Pertemps is exclusively recruiting an Account Coordinator for a reputable company specialising in interior construction materials. Our client seeks to expand their team with a dedicated Client Account Coordinator to manage specific customer accounts. About the Role Customer Portfolio: Manage a portfolio of approximately ten customer accounts. Order Management: Receive and log orders from customers using internal systems. Outbound Calls: Encourage customers to place orders through proactive calls. Supplier Liaison: Coordinate with suppliers regarding stock availability and negotiate unit prices. Collaboration: Work closely with the sales team and branch management. Schedule: Monday to Friday, 40 hours per week (08:00-17:00) with flexible options. About You Experience: Proven experience as a Customer Account Coordinator or Account Manager (essential). Industry Knowledge: Familiarity with the building industry and materials (desirable). Communication: Articulate, well-mannered with an excellent telephone manner. Tech-Savvy: Computer literate. Team Player: Self-motivated and able to work effectively within a team. Benefits Salary: 27,000 - 30,000 PA based on experience. Leave: 30 days annual leave PA. Perks: Access to an employee perks platform with high street discounts, including gym memberships. Discounts: Employee discounts with group companies. Development: Ongoing training and development opportunities. Our client is an inclusive employer committed to Equality, Diversity, and Inclusion (ED&I). Regardless of your background or identity, if you meet the above criteria, we encourage you to apply by submitting an up-to-date CV. Jamie from our Didcot branch will be in touch.
Jan 29, 2025
Full time
Account Coordinator Location: Didcot, Oxfordshire Salary: 27,000 - 30,000 PA + Bonus Contract: Full-Time / Permanent Pertemps is exclusively recruiting an Account Coordinator for a reputable company specialising in interior construction materials. Our client seeks to expand their team with a dedicated Client Account Coordinator to manage specific customer accounts. About the Role Customer Portfolio: Manage a portfolio of approximately ten customer accounts. Order Management: Receive and log orders from customers using internal systems. Outbound Calls: Encourage customers to place orders through proactive calls. Supplier Liaison: Coordinate with suppliers regarding stock availability and negotiate unit prices. Collaboration: Work closely with the sales team and branch management. Schedule: Monday to Friday, 40 hours per week (08:00-17:00) with flexible options. About You Experience: Proven experience as a Customer Account Coordinator or Account Manager (essential). Industry Knowledge: Familiarity with the building industry and materials (desirable). Communication: Articulate, well-mannered with an excellent telephone manner. Tech-Savvy: Computer literate. Team Player: Self-motivated and able to work effectively within a team. Benefits Salary: 27,000 - 30,000 PA based on experience. Leave: 30 days annual leave PA. Perks: Access to an employee perks platform with high street discounts, including gym memberships. Discounts: Employee discounts with group companies. Development: Ongoing training and development opportunities. Our client is an inclusive employer committed to Equality, Diversity, and Inclusion (ED&I). Regardless of your background or identity, if you meet the above criteria, we encourage you to apply by submitting an up-to-date CV. Jamie from our Didcot branch will be in touch.
Job Description The eLearning Coordinator will have day-to-day responsibility for all aspects of training coordination and provide efficient administrative support to the Head of eLearning and the Learning & Development department. The team is responsible for an innovative, responsive and proactive service to improve and develop talent across the entire Connells Group Responsibilities: Have full responsibility for the administration requirements of the department ensuring that all virtual training events are booked and administered effectively. Maintaining and updating training records through our learning management system Ordering or Printing training materials as requested by the training team Dealing with telephone and email enquiries Uploading classroom training sessions as requested by the training team General training administration Act as an ambassador for the company and uphold Connells Group brand values Represent the department in an appropriate manner when dealing with internal and external customers Deliver the highest standard of customer care to all internal departments and client groups Provide necessary support to external training suppliers where require Proactively develop strong relationship with other departments within Connells Group Support the Head of eLearning in the production of all regular and ad hoc reports as required Responsible for compiling reports for Auditors, Regional Administration Managers and Senior Management to monitor consistent annual testing and compliance Proactively flag any areas of concern to the Head of eLearning or training team with recommendations Seek opportunities to contribute in order to develop self and to meet current and future departmental goals. Key Competencies and Attributes: Excellent knowledge of MS office particularly Word, Excel, Powerpoint and Outlook Knowledge of Learning Management Systems an advantage (ideally Cornerstone) Ability to learn and develop knowledge of new IT systems Excellent verbal and written communication skills essential Good time management and personal organisational skills Ability to work autonomously and under own initiative Ability to think on their feet Good accuracy and attention to detail Confident and able to communicate with employees at all levels The ability to prioritise in a busy and challenging environment Enjoy working as part of a small dynamic team Qualifications: A minimum of GCSE English and Maths grade C or above Experience: Experience in administration is essential Previous experience of working within a Training environment is an advantage but not essential Connells Group are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00547
Jan 29, 2025
Full time
Job Description The eLearning Coordinator will have day-to-day responsibility for all aspects of training coordination and provide efficient administrative support to the Head of eLearning and the Learning & Development department. The team is responsible for an innovative, responsive and proactive service to improve and develop talent across the entire Connells Group Responsibilities: Have full responsibility for the administration requirements of the department ensuring that all virtual training events are booked and administered effectively. Maintaining and updating training records through our learning management system Ordering or Printing training materials as requested by the training team Dealing with telephone and email enquiries Uploading classroom training sessions as requested by the training team General training administration Act as an ambassador for the company and uphold Connells Group brand values Represent the department in an appropriate manner when dealing with internal and external customers Deliver the highest standard of customer care to all internal departments and client groups Provide necessary support to external training suppliers where require Proactively develop strong relationship with other departments within Connells Group Support the Head of eLearning in the production of all regular and ad hoc reports as required Responsible for compiling reports for Auditors, Regional Administration Managers and Senior Management to monitor consistent annual testing and compliance Proactively flag any areas of concern to the Head of eLearning or training team with recommendations Seek opportunities to contribute in order to develop self and to meet current and future departmental goals. Key Competencies and Attributes: Excellent knowledge of MS office particularly Word, Excel, Powerpoint and Outlook Knowledge of Learning Management Systems an advantage (ideally Cornerstone) Ability to learn and develop knowledge of new IT systems Excellent verbal and written communication skills essential Good time management and personal organisational skills Ability to work autonomously and under own initiative Ability to think on their feet Good accuracy and attention to detail Confident and able to communicate with employees at all levels The ability to prioritise in a busy and challenging environment Enjoy working as part of a small dynamic team Qualifications: A minimum of GCSE English and Maths grade C or above Experience: Experience in administration is essential Previous experience of working within a Training environment is an advantage but not essential Connells Group are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00547
Warehouse & Stock Control Coordinator
ROLE: To assist the warehouse team in all aspects of stock control. To carry out your responsibilities as part of a team working towards the same goal. At all times striving to improve the overall warehouse stock control performance, accuracy and efficiency of process. Working closely with merchandising and sales team to improve stock turn.
RESPONSIBILITIES:
Warehouse & Stock Control
* Ensure efficiency and good practice at all times for procedures for Goods-in, picking, dispatching, store allocations and client deliveries
* Work with the showroom manager to share best practice and assist in stock control within retail branches
* Look to improve on current processes and protection of company assets
* Organise Stocktakes & cycle counts
* Ensure Warehouse status reports and all general reports are kept up to date at all times and are available to all areas of the business.
* Develop QC area with the aim of QC’ing all products received into Hayes, whether stock or client items. Area to also be used for product and merchandising prop repair.
* Ensure good practices are employed at all time in the handling of all products.
* NAV and manual spread sheets (Hayes Daily etc) are kept up to date and accurate at all times.
* Work with all areas of the business to ensure NAV records are accurate at all times.
* Ensure all deliveries are processed in a timely fashion, communicate any problems or issues immediately.
* Produce daily reports to Merchandising on deliveries, qc issues and plans
* Manage efficiency in QC failed reporting and RTS process to protect the company assets working with merchandising
* Work with warehouse team to maintain the highest standard of tidiness & cleanliness of all warehouse spaces
Mar 23, 2022
Permanent
Warehouse & Stock Control Coordinator
ROLE: To assist the warehouse team in all aspects of stock control. To carry out your responsibilities as part of a team working towards the same goal. At all times striving to improve the overall warehouse stock control performance, accuracy and efficiency of process. Working closely with merchandising and sales team to improve stock turn.
RESPONSIBILITIES:
Warehouse & Stock Control
* Ensure efficiency and good practice at all times for procedures for Goods-in, picking, dispatching, store allocations and client deliveries
* Work with the showroom manager to share best practice and assist in stock control within retail branches
* Look to improve on current processes and protection of company assets
* Organise Stocktakes & cycle counts
* Ensure Warehouse status reports and all general reports are kept up to date at all times and are available to all areas of the business.
* Develop QC area with the aim of QC’ing all products received into Hayes, whether stock or client items. Area to also be used for product and merchandising prop repair.
* Ensure good practices are employed at all time in the handling of all products.
* NAV and manual spread sheets (Hayes Daily etc) are kept up to date and accurate at all times.
* Work with all areas of the business to ensure NAV records are accurate at all times.
* Ensure all deliveries are processed in a timely fashion, communicate any problems or issues immediately.
* Produce daily reports to Merchandising on deliveries, qc issues and plans
* Manage efficiency in QC failed reporting and RTS process to protect the company assets working with merchandising
* Work with warehouse team to maintain the highest standard of tidiness & cleanliness of all warehouse spaces
Warehouse & Stock Control Coordinator
ROLE: To assist the warehouse team in all aspects of stock control. To carry out your responsibilities as part of a team working towards the same goal. At all times striving to improve the overall warehouse stock control performance, accuracy and efficiency of process. Working closely with merchandising and sales team to improve stock turn.
RESPONSIBILITIES:
Warehouse & Stock Control
* Ensure efficiency and good practice at all times for procedures for Goods-in, picking, dispatching, store allocations and client deliveries
* Work with the showroom manager to share best practice and assist in stock control within retail branches
* Look to improve on current processes and protection of company assets
* Organise Stocktakes & cycle counts
* Ensure Warehouse status reports and all general reports are kept up to date at all times and are available to all areas of the business.
* Develop QC area with the aim of QC’ing all products received into Hayes, whether stock or client items. Area to also be used for product and merchandising prop repair.
* Ensure good practices are employed at all time in the handling of all products.
* NAV and manual spread sheets (Hayes Daily etc) are kept up to date and accurate at all times.
* Work with all areas of the business to ensure NAV records are accurate at all times.
* Ensure all deliveries are processed in a timely fashion, communicate any problems or issues immediately.
* Produce daily reports to Merchandising on deliveries, qc issues and plans
* Manage efficiency in QC failed reporting and RTS process to protect the company assets working with merchandising
* Work with warehouse team to maintain the highest standard of tidiness & cleanliness of all warehouse spaces
Mar 23, 2022
Permanent
Warehouse & Stock Control Coordinator
ROLE: To assist the warehouse team in all aspects of stock control. To carry out your responsibilities as part of a team working towards the same goal. At all times striving to improve the overall warehouse stock control performance, accuracy and efficiency of process. Working closely with merchandising and sales team to improve stock turn.
RESPONSIBILITIES:
Warehouse & Stock Control
* Ensure efficiency and good practice at all times for procedures for Goods-in, picking, dispatching, store allocations and client deliveries
* Work with the showroom manager to share best practice and assist in stock control within retail branches
* Look to improve on current processes and protection of company assets
* Organise Stocktakes & cycle counts
* Ensure Warehouse status reports and all general reports are kept up to date at all times and are available to all areas of the business.
* Develop QC area with the aim of QC’ing all products received into Hayes, whether stock or client items. Area to also be used for product and merchandising prop repair.
* Ensure good practices are employed at all time in the handling of all products.
* NAV and manual spread sheets (Hayes Daily etc) are kept up to date and accurate at all times.
* Work with all areas of the business to ensure NAV records are accurate at all times.
* Ensure all deliveries are processed in a timely fashion, communicate any problems or issues immediately.
* Produce daily reports to Merchandising on deliveries, qc issues and plans
* Manage efficiency in QC failed reporting and RTS process to protect the company assets working with merchandising
* Work with warehouse team to maintain the highest standard of tidiness & cleanliness of all warehouse spaces
The Role:
A successful Plant Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an experienced Plant Hire Controller, someone with enthusiasm and a customer sales focus to join this leading company, who preferably has previous experience within Plant and Hire industry.
Key Responsibilities for a Plant Hire Controller:
Great Telephone Manner
Building Lasting Relationships with Repeat Customers
Follow up and develop sales opportunities
Taking On and Off Hire Calls
Organising Transport
Raising Contracts on Bespoke IT System
Organised, Able to Prioritise Workload
Filing / Admin Tasks
Resolve Customer Queries / Complaints
Skills & Requirements - Plant Hire Controller:
Previous Experience in One or More of The Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manager; Hire Desk Manager; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager within a Tool or Plant Hire Company
Strong Commitment to Deliver Excellent Customer Service
Organised with the Ability to Prioritise Multiple Tasks
Excellent Time Management Skills
Excellent Communication Skills
IT Literate
Benefits:
Pension
Full time permanent role
Monday - Friday, no weekend work
Location:
This Role Would Suit Someone Within These Areas / Postcodes:
Lutterworth
Rugby
Coventry
Nuneaton
Hinckley
Leicester
Market Harborough
Leicestershire
Please follow the link to apply
Jan 21, 2022
Permanent
The Role:
A successful Plant Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an experienced Plant Hire Controller, someone with enthusiasm and a customer sales focus to join this leading company, who preferably has previous experience within Plant and Hire industry.
Key Responsibilities for a Plant Hire Controller:
Great Telephone Manner
Building Lasting Relationships with Repeat Customers
Follow up and develop sales opportunities
Taking On and Off Hire Calls
Organising Transport
Raising Contracts on Bespoke IT System
Organised, Able to Prioritise Workload
Filing / Admin Tasks
Resolve Customer Queries / Complaints
Skills & Requirements - Plant Hire Controller:
Previous Experience in One or More of The Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manager; Hire Desk Manager; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager within a Tool or Plant Hire Company
Strong Commitment to Deliver Excellent Customer Service
Organised with the Ability to Prioritise Multiple Tasks
Excellent Time Management Skills
Excellent Communication Skills
IT Literate
Benefits:
Pension
Full time permanent role
Monday - Friday, no weekend work
Location:
This Role Would Suit Someone Within These Areas / Postcodes:
Lutterworth
Rugby
Coventry
Nuneaton
Hinckley
Leicester
Market Harborough
Leicestershire
Please follow the link to apply
We are working with a great company based out of their Coleshill branch who are looking for a Training Coordinator to join their busy HR team to ensure all workers are up to date on all training courses for the various sites they work across.
Benefits:
Salary 18-22K
Working from home opportunities
Flexible working hours
Private health care
Brand new offices in a great locationResponsibilities:
Ensuring all workers have the correct tickets and are compliant for various sites
Ensuring all workers are up to date on new policies/training
Delivering training sessions on new policies, software or training
Booking workers on training courses where appropriate
Liaising with the rest of the HR/Recruitment teamSkills/Experience:
Experience in a similar role that included administration and coordination
Experience delivering training/on boarding/induction sessions would be a great advantage
Knowledge of construction/trades compliance (desirable)
Highly organised
Great communication skills
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
Oct 08, 2021
Permanent
We are working with a great company based out of their Coleshill branch who are looking for a Training Coordinator to join their busy HR team to ensure all workers are up to date on all training courses for the various sites they work across.
Benefits:
Salary 18-22K
Working from home opportunities
Flexible working hours
Private health care
Brand new offices in a great locationResponsibilities:
Ensuring all workers have the correct tickets and are compliant for various sites
Ensuring all workers are up to date on new policies/training
Delivering training sessions on new policies, software or training
Booking workers on training courses where appropriate
Liaising with the rest of the HR/Recruitment teamSkills/Experience:
Experience in a similar role that included administration and coordination
Experience delivering training/on boarding/induction sessions would be a great advantage
Knowledge of construction/trades compliance (desirable)
Highly organised
Great communication skills
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
Our client, a leading construction firm in the heart of London has an opening in their busy and social Bid team for an administrator to join them.
If you are a friendly, reliable, hardworking individual with experience in Bid team and who loves working in a team, supporting others and buzzes off being organised. A great communicator, with high attention to detail this IS the role for you.
No cover letter needed, apply immediately
JOB TITLE: Bid Administrator
JOB TYPE: Permanent
SALARY: £23,000-£27,000 depending on experience
COMPANY TYPE: Construction
HOURS: 8:00pm-5:00pm
LOCATION: Chancery Lane/Farringdon are the closest stations
CULTURE: Friendly, professional, focused and social atmosphere
BENEFITS: 20 days holiday plus 8 bank holidays, penions, perks and socials
THE OPPORTUNITY
Assisting with the production of bid proposals and documents including proofreading, formatting, collating, and/or uploading bid proposals, presentations, and documents.
Monitoring and maintenance of the marketing/bids document systems including Salesforce, CRM PQQ library and administration of internal databases and file structures.
Supporting the Bid Co-ordinator to ensure all paperwork is in place providing a complete audit trail and that all departmental processes and procedure are adhered to.
Working collaboratively with other departments including Sales, Project/Service Delivery, Operations, Procurement, Finance and Commercial.
General office administration tasks including answering phones, filing, 'meet and greet' of guests, room booking, internal mail/deliveries, stationery, refreshments, petty cash etc.
Completing any other duties that deemed to be appropriate and in line with this role.
WHO WE ARE LOOKING FOR:
IT literate, competent in the use of Microsoft Office applications including Word, Excel, PowerPoint Visio.
Able to undertake the creation and editing of templated Word, Excel & PowerPoint documentation and create & edit organograms using Visio, Photoshop.
Familiar with Adobe Creative Cloud Applications; InDesign, Photoshop, illustrator, lightroom.
Basic Salesforce CRM knowledge - data entry
Familiar with Twitter, LinkedIn, Instagram.
Enthusiastic with a willingness to learn.
Ability to adhere to processes and follow both written and verbal instructions.
Strong communication skills.
Well presented.
High levels of integrity and confidentiality.Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
N: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Holborn branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Sep 09, 2020
Permanent
Our client, a leading construction firm in the heart of London has an opening in their busy and social Bid team for an administrator to join them.
If you are a friendly, reliable, hardworking individual with experience in Bid team and who loves working in a team, supporting others and buzzes off being organised. A great communicator, with high attention to detail this IS the role for you.
No cover letter needed, apply immediately
JOB TITLE: Bid Administrator
JOB TYPE: Permanent
SALARY: £23,000-£27,000 depending on experience
COMPANY TYPE: Construction
HOURS: 8:00pm-5:00pm
LOCATION: Chancery Lane/Farringdon are the closest stations
CULTURE: Friendly, professional, focused and social atmosphere
BENEFITS: 20 days holiday plus 8 bank holidays, penions, perks and socials
THE OPPORTUNITY
Assisting with the production of bid proposals and documents including proofreading, formatting, collating, and/or uploading bid proposals, presentations, and documents.
Monitoring and maintenance of the marketing/bids document systems including Salesforce, CRM PQQ library and administration of internal databases and file structures.
Supporting the Bid Co-ordinator to ensure all paperwork is in place providing a complete audit trail and that all departmental processes and procedure are adhered to.
Working collaboratively with other departments including Sales, Project/Service Delivery, Operations, Procurement, Finance and Commercial.
General office administration tasks including answering phones, filing, 'meet and greet' of guests, room booking, internal mail/deliveries, stationery, refreshments, petty cash etc.
Completing any other duties that deemed to be appropriate and in line with this role.
WHO WE ARE LOOKING FOR:
IT literate, competent in the use of Microsoft Office applications including Word, Excel, PowerPoint Visio.
Able to undertake the creation and editing of templated Word, Excel & PowerPoint documentation and create & edit organograms using Visio, Photoshop.
Familiar with Adobe Creative Cloud Applications; InDesign, Photoshop, illustrator, lightroom.
Basic Salesforce CRM knowledge - data entry
Familiar with Twitter, LinkedIn, Instagram.
Enthusiastic with a willingness to learn.
Ability to adhere to processes and follow both written and verbal instructions.
Strong communication skills.
Well presented.
High levels of integrity and confidentiality.Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
N: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Holborn branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Construction Jobs
WA12, Newton in Makerfield, St. Helens
Position Summary/Purpose:
Working within Speedy’s Head Office facility, based within a busy call centre environment, supporting the office administrative work, procedures, client and end user managed services dashboard, whilst promoting a positive working atmosphere. You will be promoting Mobile Mini products and services to this major account customer. Whilst, account managing and taking incoming hire enquiries and converting to orders and be able to work as part of a busy team. The ideal candidate would have some experience of the hire industry. However, this is not essential as training and coaching would be provided.
Key Responsibilities
* Responsible for the organisation and completion of administrative tasks that arise on the hire desk.
* Complete all necessary paperwork as requested including hires/off hires.
* Ensure all hire, sales and transportation contracts are entered onto both the clients and the company’s hire systems.
* Invoice queries, service requests, breakdowns and effective management of our client’s supplier, customer, end user dashboard.
* Other general administrative duties as required by the hire desk.
* Takes personal ownership for the safety of themselves and those around them.
* Takes the initiative and seeks out additional work wherever possible.
* Takes personal responsibility for career development and improving own skills.
* Is willing to help and support other employees.
* Personally takes responsibility for making it easy for all customers.
* Dealing with incoming calls/customer requests including hire, sale, repair and transport enquiries.
* Supply prices in line with Company price specifications.
* Follow up enquiries to secure orders.
* Assist client and clients end user with invoice queries.
* Arrange transport and repair enquiries and deal with any issues raised.
* Support National Account Coordinators in the smooth running of the hire desk.
* Work with the branch operation teams to ensure the client and their end users are serviced effectively with exceptional levels of customer service, which in turn will help us to achieve our goal of profitable growth.
* Achieve and exceed assigned sales targets and outcomes.
Competencies and Qualifications
* General administration experience. Excellent communication skills, both verbal and written.
* Able to work in a team and encourage a supportive family atmosphere.
* Always maintain a positive and enthusiastic attitude .
* Be honest and open with both customers and colleagues at all times.
* Demonstrates a strong work ethic, focussing on personal achievement and results.
* Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.
* Proven track record of delivering exceptional customer service.
* Excellent knowledge of products and services.
* Strong IT skills and high attention to detail
* Ability to organise workload in order of importance and able to prioritise workload in line with the business and customer needs.
* Excellent customer relation skills, comfortable dealing with a wide range of customers and people.
* Embraces change and is open to the ideas and opinions of others.
Experience of the construction and/or rental industries would be beneficial but not essential.
The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.
What we can offer you
Competitive basic salary + Possible overtime where available
Company bonus scheme
31 days holidays, including bank holidays which will increase with service
Free training and career progression plans
Regular performance reviews and succession plans for 1, 3 and 5 years with opportunity for career progression
Aug 03, 2020
Permanent
Position Summary/Purpose:
Working within Speedy’s Head Office facility, based within a busy call centre environment, supporting the office administrative work, procedures, client and end user managed services dashboard, whilst promoting a positive working atmosphere. You will be promoting Mobile Mini products and services to this major account customer. Whilst, account managing and taking incoming hire enquiries and converting to orders and be able to work as part of a busy team. The ideal candidate would have some experience of the hire industry. However, this is not essential as training and coaching would be provided.
Key Responsibilities
* Responsible for the organisation and completion of administrative tasks that arise on the hire desk.
* Complete all necessary paperwork as requested including hires/off hires.
* Ensure all hire, sales and transportation contracts are entered onto both the clients and the company’s hire systems.
* Invoice queries, service requests, breakdowns and effective management of our client’s supplier, customer, end user dashboard.
* Other general administrative duties as required by the hire desk.
* Takes personal ownership for the safety of themselves and those around them.
* Takes the initiative and seeks out additional work wherever possible.
* Takes personal responsibility for career development and improving own skills.
* Is willing to help and support other employees.
* Personally takes responsibility for making it easy for all customers.
* Dealing with incoming calls/customer requests including hire, sale, repair and transport enquiries.
* Supply prices in line with Company price specifications.
* Follow up enquiries to secure orders.
* Assist client and clients end user with invoice queries.
* Arrange transport and repair enquiries and deal with any issues raised.
* Support National Account Coordinators in the smooth running of the hire desk.
* Work with the branch operation teams to ensure the client and their end users are serviced effectively with exceptional levels of customer service, which in turn will help us to achieve our goal of profitable growth.
* Achieve and exceed assigned sales targets and outcomes.
Competencies and Qualifications
* General administration experience. Excellent communication skills, both verbal and written.
* Able to work in a team and encourage a supportive family atmosphere.
* Always maintain a positive and enthusiastic attitude .
* Be honest and open with both customers and colleagues at all times.
* Demonstrates a strong work ethic, focussing on personal achievement and results.
* Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.
* Proven track record of delivering exceptional customer service.
* Excellent knowledge of products and services.
* Strong IT skills and high attention to detail
* Ability to organise workload in order of importance and able to prioritise workload in line with the business and customer needs.
* Excellent customer relation skills, comfortable dealing with a wide range of customers and people.
* Embraces change and is open to the ideas and opinions of others.
Experience of the construction and/or rental industries would be beneficial but not essential.
The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.
What we can offer you
Competitive basic salary + Possible overtime where available
Company bonus scheme
31 days holidays, including bank holidays which will increase with service
Free training and career progression plans
Regular performance reviews and succession plans for 1, 3 and 5 years with opportunity for career progression
Jobs - Frequently Asked Questions
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