50 jobs found

Housing Officer Hourly Rate: 21.51 PAYE or 27.31 Umbrella Location: Clapham/Brixton, London Job Type: Contract (Minimum 3 months with possible extension) We are seeking an experienced Housing Officer to manage a patch of approximately 500 properties located primarily in Clapham, with some in Acre Lane, Brixton. Day-to-day of the role: Manage a diverse property portfolio, including street properties and blocks without lifts, requiring the ability to climb stairs. Conduct regular site visits and inspections to ensure properties are maintained to high standards. Address and resolve anti-social behaviour (ASB) issues effectively. Provide support and guidance to residents with safeguarding, welfare needs, and mental health concerns. Work collaboratively with team members and other departments to ensure a cohesive approach to housing management. Ensure compliance with housing legislation and policies. Required Skills & Qualifications: Proven experience as a Housing Officer, particularly in managing ASB cases. Strong understanding of housing laws and tenant management. Ability to work effectively both independently and as part of a team. Excellent communication and interpersonal skills, capable of dealing sensitively with a variety of tenant issues. Must be physically capable of climbing stairs in properties without lifts. A driving licence and own vehicle are preferred To apply for this Housing Officer position, please submit your CV detailing your relevant experience.

Looking for an opportunity to join a friendly team and use your skills as a Housing Officer? We are looking for a new colleague to be a part of the Housing team in London making sure our customers receive a professional and high quality service. In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll manage your own caseload and build effective working relationships with external agencies. As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies What you need to know: You will be joining our team in London based in the Wembley office. You'll be working with our customers in Brent. The role is permanent, and you'll be working full time (37 hours a week). The starting salary is £35,000 - £40,000 depending on your experience. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

Shape the future of housing support real projects that deliver change for colleagues and tenants. Tenancy Services Advisor Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment. Your Role: You'll apply your academic knowledge to real-world challenges working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law. Your day to day will see you: Supporting tenancy services officers with case management and administrative tasks. Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions). Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants. Accompanying officers on tenancy visits and inspections. Providing general support to the team with reports, records, and rota management. Taking part in project work, mentoring, and development activities as part of your internship. What we're looking for: Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline. Strong communication and organisational skills. A genuine interest in housing and delivering positive outcomes for tenants. Ability to handle sensitive issues with empathy and professionalism. Enthusiasm, openness to feedback, and a genuine desire to learn. Applications close on Sunday 15th February 2026. Assessment Centre Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th 27th March 2026. Final Interview Interview with the hiring manager to showcase your career ambitions. Start your journey- Start with Midland Heart in September 2026. Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form No agencies please

We have an opportunity for a Housing Officer to join our client's team in Bournemouth. You'll manage your own diary with a mix of working from home, office, and out with customers. This is a full-time permanent role with a starting salary of 32,000 - 38,000 depending on your experience. Your role As a Housing Officer, you'll be delivering a professional and high-quality mixed tenure service to customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract-related breaches or changes, fraud, and safeguarding. You'll be an integral part of ensuring neighbourhoods are safe, whilst listening to customers' needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment Experience in providing excellent customer service, contributing to achieving a 90% customer satisfaction rate Previous experience or knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop, and maintain effective working relationships with colleagues, contractors, and partnering agencies A full UK driving licence and access to your own transport (as you will be visiting customers) A DBS check will be undertaken for the successful candidate.

Job Description Job Title: Accommodation Officer (Temporary Accommodation) Grade: G9 Service: Housing Services - Housing Needs Reports to: Team Manager - Accommodation Job Purpose To manage and oversee temporary accommodation, including Private Sector Leased (PSL) properties, for homeless households. The role ensures accommodation is safe, suitable, and legally compliant, while supporting residents to sustain tenancies and move towards longer-term housing solutions. Key Responsibilities Manage a patch of temporary accommodation properties, including voids, sign-ups, tenancy management, inspections, repairs, and landlord liaison. Ensure all accommodation meets health & safety, fire safety, and housing standards, carrying out regular inspections and follow-up actions. Act as lead case officer for residents in temporary accommodation, providing advice, support, and tenancy sustainment interventions. Monitor tenancy compliance, address anti-social behaviour, unauthorised occupation, abandonment, and potential fraud, and take enforcement action where necessary. Serve legal notices, prepare evidence, attend court, and recommend termination of licences or tenancies when appropriate. Support residents with housing options, welfare benefits, Discretionary Housing Payments, and referrals to partner agencies. Work with internal teams and external agencies on safeguarding, complex needs, and multi-agency case management. Manage complaints, member enquiries, and correspondence, maintaining high standards of customer service and record keeping. Liaise with landlords, agents, and accommodation providers to secure and retain suitable temporary accommodation. Skills and Experience Experience working directly with customers in a housing or homelessness-related service. Experience managing complex casework and dealing with people in challenging or stressful situations. Knowledge of tenancy management, housing standards, and homelessness-related processes. Ability to explain complex housing issues clearly and professionally. Strong organisational skills with accurate record keeping and attention to detail.

RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking for an Anti-Social Behaviour Officer to join our client's Housing Team in Oxfordshire, helping to create a safe and inclusive community for customers. In this busy role, you'll work alongside housing management colleagues to tackle all forms of hate crime, nuisance, and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. This is a great opportunity to make a real difference to people's lives within an experienced and supportive team. What you'll need: Previous experience in anti-social behaviour-related housing management services or transferable skills from a similar customer-facing role Experience dealing with challenging behaviour and resolving conflict Knowledge of safeguarding, mental health, and court processes Self-motivation and strong organisational skills Strong IT skills, including MS Office Ability to build and maintain effective relationships with colleagues, contractors, and partner agencies Openness to new ideas and change (as this is a new role) What you need to know: Hybrid role: 2 days per week in the Newbury office Permanent, full-time position Salary: 32,000 - 38,000 (depending on experience) Full driving licence and access to your own transport required Basic DBS check will be completed if successful

Main responsibilities (Give a maximum of eight brief descriptions of what the main responsibilities are and assign time percentage values against each one). % To support the Housing Options Officers and assistants in placing and managing homeless households in the Councils' interim accommodation including sign ups and providing the household with keys/fobs and to reinforce information contained within the licence agreement. To provide clear written reports concerning any unacceptable and anti-social behaviour by the household or visitor's behaviour whilst in the accommodation to the relevant Housing Option officer. To ensure effective management of rent accounts and to minimise rent arrears levels. To prepare and deliver rent statements on a weekly basis and undertake occupancy checks. To provide clear written reports to the relevant Housing Options officer in the event of payment difficulties. To serve any warning letters, Notice to Quit or any other correspondence at the direction of the Housing Option Officers and complete Statement of Service documents. To attend lock changes when required and attendance in the event of a request by police. To undertake all relevant health and safety checks and ensure repairs are completed in a timely manner. To ensure that weekly fire alarm testing is undertaken and recorded. To arrange and execute periodic fire drills. To provide excellent customer service, in what can be a stressful and emotional time for households. To ensure that all services are delivered efficiently, effectively and sensitively to all customers. The post holder will ensure the customer is at the centre of service delivery. To Apply reach out to me on removed) (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

A housing association in Birmingham is seeking a proactive Neighbourhood Officer to ensure safe and thriving communities. This role involves managing tenancies, dealing with anti-social behaviour, and conducting inspections. Ideal candidates will have experience in housing management, excellent negotiation skills, and knowledge of housing legislation. The position offers competitive pay, hybrid working, and the chance to make a significant impact in the lives of tenants.

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

JOB TITLE : Housing Officer 4 days a week LOCATION : Dover, Kent PAY : £16 to £17ph TERM : Ongoing Temporary HOURS : 4 days a week, Monday to Thursday, 9am - 5pm START: Immediately Are you an experienced Housing Officer with an understanding of tenancy management? Do you have access to your own vehicle? If so, we would love to hear from you. Our local authority based in Dover is recruiting for a Temporary Housing Officer to join their busy team as soon as possible. You will be working as part of a very friendly team, however your role will be working independently and with the general public therefore you must be confident in managing your own workload and be very motivated. The day to day duties in your new job would be: Carry out systematic programme of tenancy checks to ensure that properties are occupied lawfully and that tenancy conditions are being complied with. Ensure that tenants are keeping their properties and gardens to an appropriate standard. Support and advise tenants who wish to move to a new property. Deal with complaints about anti-social behaviour and other neighbour disputes, taking appropriate action including legal action, and attendance at court, in line with agreed policies and procedures. Ensure that feedback is provided to residents complaining about anti-social behaviour or nuisance. Ensure that the estate environment and other communal areas are maintained to a high standard, including repairs to communal parts, grounds maintenance and cleaning, taking appropriate action to remedy any shortcomings. Support the income recovery teams by visiting tenants with rent arrears and agreeing actions to settle or reduce the debt. Carry out regular and systematic estate inspections (with residents and contractors where appropriate). We'd love to speak to candidates who have: Demonstrable housing delivery experience Good understanding of housing and tenancy law Experience within a housing related or similar organisation Access to their own vehicle - fuel will be paid out at 45p per mile AMAZING Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms Next steps If you're interested in this position and have the skills and attributes listed above then please apply today. Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Temporary Housing Officer Hourly Rate: 21.80 Start Date: ASAP - End Date: July 2026 Working Pattern: Full Time in office Monday - Friday based in SE6. 9 am - 5pm Key Responsibilities: Collaborate with colleagues and external partners to deliver effective patch-based services tailored to residents' needs. Manage tenancy issues in line with established policies and procedures. Conduct estate inspections and ensure all actions are reported and monitored. Facilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders. Guide new residents through their rights and responsibilities during sign-ups. Address tenancy-related issues, including occupancy checks and enforcement actions when necessary. Manage a designated estate budget and contribute ideas for overall estate improvements. Work intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in collaboration with police and other agencies. What We Are Looking For: A collaborative approach to working within a team and the wider community. A commitment to excellent customer service and delivering quality care. Experience in a customer service, social housing environment, or similar, with a focus on performance targets. Understanding of current social housing issues and housing management law. Strong communication skills, both verbal and written, to engage with diverse audiences. Proficiency in Microsoft Office and management information systems. Ability to work flexibly and independently while contributing to team goals. Qualifications: GCSE English and Maths (or equivalent) are essential. Additional Information: A DBS check will be required for this position. Commitment to ongoing training and personal development is essential. Familiarity with health and safety legislation and a commitment to safeguarding vulnerable individuals is critical. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Temporary Housing Officer Hourly Rate: £21.80 Start Date: ASAP - End Date: July 2026 Working Pattern: Full Time in office Monday - Friday based in SE6. 9 am - 5pm Key Responsibilities: Collaborate with colleagues and external partners to deliver effective patch-based services tailored to residents' needs. Manage tenancy issues in line with established policies and procedures. Conduct estate inspections and ensure all actions are reported and monitored. Facilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders. Guide new residents through their rights and responsibilities during sign-ups. Address tenancy-related issues, including occupancy checks and enforcement actions when necessary. Manage a designated estate budget and contribute ideas for overall estate improvements. Work intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in collaboration with police and other agencies. What We Are Looking For: A collaborative approach to working within a team and the wider community. A commitment to excellent customer service and delivering quality care. Experience in a customer service, social housing environment, or similar, with a focus on performance targets. Understanding of current social housing issues and housing management law. Strong communication skills, both verbal and written, to engage with diverse audiences. Proficiency in Microsoft Office and management information systems. Ability to work flexibly and independently while contributing to team goals. Qualifications: GCSE English and Maths (or equivalent) are essential. Additional Information: A DBS check will be required for this position. Commitment to ongoing training and personal development is essential. Familiarity with health and safety legislation and a commitment to safeguarding vulnerable individuals is critical. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

HOUSING OFFICER Employer: Nurture Housing Association Limited Job Title: Housing Officer Location: Patch-Based / Hybrid (regular site visits required) Reports To: Regional Manager Salary: £30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week, Monday to Friday, 9am 5pm (flexibility required) Role Purpose The Housing Officer will provide a comprehensive, professional and resident-focused housing management service to tenants and leaseholders across a designated patch. The role covers the full tenancy lifecycle, including tenancy sustainment, rent collection, estate management, anti-social behaviour casework, safeguarding and compliance with housing and regulatory legislation. There is a strong emphasis on void management and effective rent arrears control to ensure professional business continuity. The Housing Officer will act as the key point of contact for tenants, ensuring homes are safe, well-managed and that residents are supported to live independently and sustain their tenancies. Key Responsibilities The postholder will manage all aspects of tenancy and estate management, including tenancy sign-ups, new tenant visits, regular tenancy reviews and the fair enforcement of tenancy conditions. This includes carrying out estate inspections, ensuring communal areas are safe and well-maintained, reporting maintenance and compliance issues promptly, escalating environmental or safety concerns such as fire risks or hazards, and working closely with repairs, maintenance and compliance teams to coordinate access and resident engagement. The role has a strong focus on income collection and rent arrears recovery. Responsibilities include monitoring rent accounts through the housing management system, supporting tenants to maintain rent payments, negotiating and monitoring repayment arrangements, liaising with Housing Benefit teams, the DWP and Universal Credit, serving legal notices such as warning letters and Notices of Seeking Possession, and supporting the preparation of court action where required. Early intervention and tenancy sustainment are central to the role. The Housing Officer will investigate and manage low- to medium-level anti-social behaviour cases and neighbourhood disputes, gathering evidence, maintaining accurate case records, working with mediation services, police, local authorities and legal advisors, and keeping complainants and respondents informed throughout the process. The role also contributes to promoting community safety and resident wellbeing. Safeguarding is a core responsibility. The postholder will identify and report safeguarding concerns in line with organisational policy, liaise with social workers, support providers and health professionals, refer vulnerable tenants to appropriate services, and participate in multi-agency meetings and risk management plans where required. The role requires a strong customer service focus, acting as the first point of contact for tenant enquiries, complaints and housing-related issues. The Housing Officer will maintain a visible presence across their patch, carry out home visits, encourage resident engagement and participation, and ensure all actions and communications are accurately recorded on the housing management system. General Duties The postholder must maintain accurate, timely and GDPR-compliant records, manage caseloads and KPIs using housing systems, prepare case files and documentation for internal hearings or legal proceedings, and work collaboratively with internal teams including income, maintenance, compliance and support services. Attendance at team meetings, training and supervision is required, along with contributing to service improvements, audits and policy reviews. All organisational policies, including safeguarding, equality and diversity, health and safety and lone working, must be followed at all times. Working Conditions This is a patch-based hybrid role involving regular site visits and some homeworking. Lone working protocols apply. Flexibility is required for occasional evening meetings or urgent visits. Equipment, training and ongoing CPD will be provided. Essential Experience and Requirements The ideal applicant will have a minimum of 2 years experience in a housing management or Housing Officer-level role, with proven experience of tenancy management, rent arrears, estate management and resident engagement. Applicants must hold a full UK driving licence and have access to a vehicle, as the role requires regular travel across a designated housing patch. Legal and Contractual This job description forms part of the employee s contract of employment. Nurture Housing Association Limited reserves the right to make reasonable amendments in consultation with the employee to reflect evolving service or regulatory requirements.

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : The Orchard, Burnley with flexibility to cover other schemes as required. 100% onsite. Salary: £14,790 per annum (£16.26 per hour)Permanent, part time, 17.5 hours per week, Wednesday 1:30pm-5pm, Thursday & Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

We are currently recruiting for an experienced Homelessness Housing Officer to join a well-established housing association on a short-term temporary contract to support service delivery across the West Local Delivery Team.This is a hands-on, customer-facing role focused on tenancy management, allocations and lettings, and anti-social behaviour, supporting customers within Housing First and Foundations funded properties. The successful candidate will play a key role in ensuring tenants can sustain their tenancies and access the support they need.Key responsibilities:• Manage the allocation and letting of empty homes in line with policy and performance standards• Deliver tenancy management services, including enforcement where required• Lead on anti-social behaviour cases, working with statutory and non-statutory agencies and attending court where necessary• Work closely with local authorities and support agencies to support tenancy sustainment• Liaise with Income Recovery and Welfare Benefits teams to maximise tenant income and ability to pay rent• Participate in multi-agency meetings, holding partners to account where appropriate• Maintain accurate records and contribute to performance reporting and service reviewsEssential experience and skills• Strong understanding of housing and homelessness legislation, tenancy agreements, and landlord and tenant responsibilities• Experience of tenancy management and customer-facing casework• Knowledge of welfare benefits and the impact on tenancy sustainment• Experience of multi-agency or partnership working• Excellent communication skills with the resilience to manage challenging situations• Full UK driving licence and ability to travel across NorfolkDesirable:• Experience working in the housing sector in a Housing Officer or similar role• Understanding of Housing First principles• CIH qualification or working towards oneThis is a temporary full time position, for 2-3 months and an immediate start is required. There is flexibility for hybrid and out of hours working.If you are an experienced housing professional available at short notice and able to hit the ground running, please contact Emily at Pure for more information.

Adecco are recruiting for a Housing Officer on behalf of Ealing Council. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Location: Gainsborough Tower / Perceval House, Ealing Working Arrangements: Hybrid, 1-2 days per week office based Hours: Part Time, 17.5 hours per week (2.5 days per week) About the Role Adecco are recruiting on behalf of Ealing Council for a Housing Officer to join their Housing team on a part-time temporary basis. This role plays a key part in managing council tenancies, supporting residents, and helping to maintain safe, sustainable communities. You will be responsible for delivering a high-quality housing management service, acting as a key point of contact for tenants and working collaboratively with internal teams and external partners. Key Responsibilities Manage a patch of council tenancies, acting as the main point of contact for residents Support tenants with tenancy-related issues, including sustainment, breaches, and housing advice Manage and respond to anti-social behaviour cases in line with council procedures Carry out tenancy visits, inspections, and estate walkabouts as required Support rent recovery and work closely with income teams to reduce arrears Ensure properties and estates are safe, well-managed, and compliant with housing standards Work collaboratively with partner agencies and internal departments to resolve complex cases Maintain accurate case notes and records in line with data protection requirements About You Experience working in a housing, local authority, or social housing environment Strong knowledge of tenancy management and housing legislation Confident handling challenging conversations and managing complex cases Excellent communication, organisational, and time management skills Able to work independently while contributing effectively within a team IT literate with experience using housing management systems Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.

Park Avenue are recruiting a Neighbourhood Officer on behalf of a forward-thinking housing association dedicated to providing responsive, high-quality housing management and putting residents at the heart of everything they do. As the Neighbourhood Officer , you'll lead on tenancy and neighbourhood management, ensuring tenants receive a high-quality, customer-focused service. You'll manage a caseload of properties, address anti-social behaviour, oversee income recovery, support lettings and voids, and work closely with residents and partners to build strong, safe, and inclusive communities. Reporting to the Head of Housing, you will also oversee the work of a Neighbourhood Assistant. What You'll Bring At least 5 years experience in social housing Strong knowledge of housing law, policy, and best practice Excellent communication and problem-solving skills Confident managing rent arrears, ASB, and tenancy enforcement Educated to A Level (or equivalent) with Level 3 in Housing Studies (or willingness to work towards it) CIH membership desirable This is a fantastic opportunity for you to make a real difference to residents lives. The client operates a hybrid work pattern and is committed to the ongoing professional development of their staff.