45 jobs found

Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp Rate: £14.70ph Hours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company. Key Responsibilities: Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out. Discuss residents concerns regarding anti-social behaviour, give advice, log all information on our management systems and confirm in writing to the resident . Action resident s requests regarding any tenancy issues/enquiries. Discuss resident s enquiries regarding their rent, confirm their balance and any arrears. Ensure they have an arrangement to pay off any arrears. Book appointments for surveyors, housing/income officers and contractors etc as required. Follow up complex customer enquiries to ensure they are resolved to our high standards. Adhere to the rota issued, ensure you are available to handle inbound contact when you are scheduled to be so, to keep to scheduled timescales for lunch and any breaks, and keep your additional wrap and other states within target time. Carry out administration tasks required that relate to resolving customer contact. Provide the same service to staff when their request is related to customer service. Keep up to date with policies and procedures to ensure a consistent service is provided to customers. Use time when there is availability and at quiet times to use available information to keep knowledge fresh. Review your own Personal Development Plan and Quality Monitoring action plans to work on improvements where identified. Use all available information when responding to customer enquiries such as previous contact logs, key information regarding vulnerabilities etc. Capture and update relevant customer information on systems as required. Offer suggestions of service improvements that you identify during your dealings with customers. Carry out any tasks commensurate with this post as directed by any member of the Customer Service Management team. Required experience Previous call centre experience or similar front line service experience. Proven evidence of meeting contact handling targets. Evidence of customer service soft skills including empathy, taking ownership Ability to adhere to scheduled timescales / rota. Ability to remain calm in challenging situations, adapting communication style to suits the needs of the customer. Demonstrates our Values and Behaviours. Please apply or call Leah Seber at Build Recruitment for more info

We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary until March 31st 2026 Rate: 25 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)

Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professional advisers efficiently and effectively. The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them. Main Duties: • To be the principal co-ordinating link with residents on major work projects. • To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties. • Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards. • Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works. • Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme. If you have the desired skills, and this role sounds like something you would enjoy then apply today! The managers understand the stress of the role and are keen to support you to become the best you can be, while offering a strong rate of pay!

Must be an experienced Housing Officer, particularly with Anti-Social Behaviour and Neighbourhood Management . They will be based in Harrogate . key job roles -The allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The postholder will be working as part of a small team of housing professionals committed to providing a high-quality housing management service to a defined area of the district of North Yorkshire. -The post holder will be required to work in partnership with both internal teams and external partners in the delivery of the job requirements. -Some of the key job roles will include the allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The job holder will be expected to undertake other duties and responsibilities relevant to the nature and scope of the post. This post involves spoken communications, so a confident use of English language is required.

Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing / Tenancy Officer and be the face of their housing service in the community. Housing / Tenancy Officer - 5 positions available! Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 21.72 per hour PAYE / 28.68 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Neighbourhood Officer Temporary, 8-12 weeks 27 Umbrella Manchester Hamilton Woods Associates are currently recruiting for a Neighbourhood Officer to join an organisation based in Manchester. Duties & Responsibilities of the Neighbourhood Officer: Identify and manage low level breaches of tenancy Conduct estate inspections and tenancy visits Liaise with third party agencies including local authorities, police and support services Manage anti-social behaviour Support the provision of an effective void, repairs and maintenance service Essential Requirements of the Neighbourhood Officer: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in East London. What the job will be doing To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. To build meaningful and trusting relationships with residents on patch. To own the primary relationship with residents living on patch and act as the voice of residents. To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. To seek out resident views and to listen and act. To represent and champion residents. To act as the advocate for residents in getting things resolved at pace and quality. To co-ordinate issues on behalf of residents. What you will need Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold management, tenancy fraud and anti-social behaviour including but not limited to dealing with domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding. Property management - facilities management, communal inspections and service charges including relevant Housing and Immigration Law and Welfare Reform. Experience of working with tenants and/or leaseholders Risk Management. Compliance in terms of tenancy management and property management. Exceptional customer service. Ability to quickly simplify and disseminate complex information. The confidence and determination to do the right thing by residents and challenge the norm. Operational knowledge of the regulatory environment for housing associations. Awareness of budget management and value for money. A natural curiosity and persistence around getting answers and clarity. Able to communicate effectively with a variety of audiences. A problem solver. Demonstrates empathy and care when interacting with others. A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles. Industry Housing

We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary Rate: 26 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)

We're working with a well-established Local Authority in the North East who are seeking to recruit a Housing Management Officer to join their busy Housing Tenancy Management Team. This is an excellent opportunity for someone with strong interpersonal and organisational skills who is passionate about supporting communities and delivering high-quality housing services. Key Responsibilities Manage a designated patch of housing properties, ensuring effective tenancy and estate management. Work closely with tenants, residents, councillors, and partner organisations to promote inclusive, sustainable communities. Handle tenancy issues including anti-social behaviour, breaches of tenancy, and property condition concerns. Support new tenant sign-ups, tenancy visits, and estate inspections. Liaise with internal departments and external agencies to resolve issues efficiently. Maintain accurate records and ensure compliance with relevant policies and procedures. What We're Looking For Previous experience in housing management, tenancy support, or a similar local authority role. Excellent communication and interpersonal skills, with the ability to deal confidently and professionally with members of the public. Strong organisational skills and attention to detail. A motivated team player with a proactive and enthusiastic approach. Ability to work independently, manage a varied workload, and meet deadlines. A valid UK driving licence and access to a vehicle is desirable due to the nature of the role. Contract length: 3-6 months (with expectation of an ongoing extension) Rate of Pay: 16.10- 20.46 Hours: Full time, 37 hours each week. Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group. T's & C's apply

We're working with a busy housing service to recruit an experienced and resilient ASB Complex Case Officer. This role focuses on tackling serious and persistent cases of anti-social behaviour (ASB) across the borough, supporting residents, improving community safety, and ensuring compliance with legislation and council policy. You'll be responsible for investigating and managing complex ASB cases from start to finish, working collaboratively with internal teams, external agencies, and enforcement partners to achieve positive outcomes for residents and communities. This is a key position within the wider Housing and Community Safety team - ideal for someone confident, empathetic, and highly organised, with a strong understanding of housing law and enforcement tools. The Role - Manage a caseload of complex and high-risk ASB cases, including harassment, domestic abuse, hate crime, and community safety concerns. - Conduct detailed investigations, gathering witness statements, evidence, and maintaining accurate case records in line with data protection and legal requirements. - Work closely with housing officers, tenancy enforcement, police, social services, and community partners to coordinate multi-agency action plans. - Use a range of enforcement tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 - including injunctions, closure orders, and possession proceedings. - Prepare and present cases at court, working closely with legal teams to ensure robust and timely action. - Support and safeguard vulnerable victims and witnesses, providing clear advice and updates throughout the case process. - Promote early intervention and prevention through mediation, support referrals, and partnership working. - Monitor and analyse ASB trends, identifying hotspots and contributing to community safety strategies and policy improvements. Key Requirements - Strong track record in managing complex ASB cases within a local authority, housing association, or police partnership setting. - Excellent knowledge of relevant legislation, including the Housing Act 1985/1996, ASB, Crime and Policing Act 2014, and related case law. - Experience preparing legal documents, witness statements, and evidence for court. - Confident communicator with the ability to influence and engage residents, partner agencies, and enforcement bodies. - Ability to manage sensitive cases involving trauma or safeguarding concerns with discretion and empathy. - Proven collaboration skills and experience working as part of a multi-disciplinary team. - High attention to detail with strong organisational and case management skills. - A full UK driving licence and access to a vehicle is desirable. How To Apply If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed) By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Eden Brown are seeking a temporary ASB Officer working a contract in Manchester Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

We're looking for a dedicated Housing Officer to join a Housing Association and help deliver a high quality, housing management service across a portfolio of general needs properties in the West Midlands. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary Rate: 25 - 28hr Location: West Midlands - patches across Birmingham If you are interested in this Housing Officer position then please apply or contact (url removed)

Your new company We are now recruiting for an experienced Housing Manager to join the team at a well-known housing association, covering the Glasgow area. This is aTemporary position, for a minimum term of 3 months. We are offering a competitive daily rate of 221 per day, and this is a full-time position, working 35 hours a week. Your new role As Housing Manager, you will be responsible for overseeing the day-to-day management of our housing stock, ensuring tenants receive outstanding service and support. You'll lead a team of housing officers, manage tenancy issues, and work collaboratively with internal departments and external partners to maintain high standards of housing provision. Lead and support a team of housing officers to deliver responsive and tenant-focused services. Manage tenancy agreements, allocations, rent arrears, and anti-social behaviour cases. Ensure compliance with housing legislation, regulatory standards, and internal policies. Develop and maintain strong relationships with tenants, community groups, and stakeholders. Monitor performance indicators and contribute to service improvement initiatives. Support the delivery of community engagement and tenant participation programmes. What you'll need to succeed Experienced in housing management, ideally within a social housing or local authority setting. Knowledgeable about housing legislation, tenancy law, and regulatory frameworks. A confident leader with excellent communication and problem-solving skills. Passionate about delivering high-quality services and making a positive impact in communities. Proficient in using housing management systems and Microsoft Office. What you'll get in return 221 per day (PAYE) On-site parking Contract 17th November - 27th February What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role

Our client is looking for a Specialist Housing Officer to join their growing team. This is an exciting opportunity for someone passionate about making a real difference in people s lives, while ensuring housing is safe, secure, and well-managed. Working on a key contract with the Ministry of Justice, you ll play a vital role in supporting People on Probation as they transition back into the community. This unique position blends property management with housing support, meaning no two days are the same and every action has a meaningful impact. Over the past few years, we have successfully placed around 50 people into similar roles. As the business continues to grow, this role offers excellent opportunities for progression and development across the organisation. Key Responsibilities Manage and maintain a portfolio of properties, ensuring they are safe, secure, and ready for occupation. Oversee move-ins, move-outs, inspections, and inventory management. Proactively resolve property and maintenance issues, collaborating with maintenance and cleaning teams. Monitor compliance with house rules and licence agreements. Build supportive relationships with residents, providing guidance, housing-related support, and signposting to relevant services. Address reports of anti-social behaviour and assist with conflict resolution. Maintain accurate records and ensure properties are ready within agreed timescales. What We re Looking For Experience in social housing or supporting individuals with complex needs, ideally those at risk of homelessness. Confidence with lone working and travelling between multiple sites. Strong organisational skills with the ability to prioritise effectively under pressure. Excellent communication skills, with a compassionate and resilient approach. Knowledge of probation services and the challenges faced by People on Probation is highly desirable. This role offers the opportunity to combine hands-on property management with life-changing support work, within a supportive team that values compliance, collaboration, and making a meaningful impact.

We are now recruiting for an experienced Housing Officer to join the team at a well-known housing association, covering the wider Manchester area . This is a temporary position, for a minimum term of 2 months . We are offering competitive hourly rates between 20 - 23 an hour , and this is a full-time position, working 37 hours a week. This role is a hybrid working model, with a minimum of 2 days in the office . You're New Role Deliver a full range of tenancy management services across your designated patch. Conduct tenancy audits, starter reviews, and accompanied viewings. Manage low to medium level anti-social behaviour, safeguarding, nuisance and hate crime reports. Promote tenant engagement and satisfaction. Ensure compliance with safeguarding, health & safety and GDPR policies. Collaborate with internal teams to ensure satisfactory service delivery, as well as external partners and agencies. What you'll need to succeed Experience in a similar customer-facing housing/tenancy management role. Experience managing and investigating cases of anti-social behaviour. Strong knowledge of housing legislation, tenancy sustainment and welfare benefits. Full driving licence, acces to own vehicle and valid business insurance. A DBS check is required for this role. What you'll get in return Weekly Pay Option to be paid PAYE or Umbrella Hybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Officer Southampton Full Time Temporary Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city. THE ROLE As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes. Key responsibilities include: Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches. Carrying out tenancy sign-ups, settling-in visits, and tenancy checks. Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies. Conducting estate inspections and ensuring estates are maintained to a high standard. Building strong landlord/tenant relationships and supporting tenant participation. Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens. Preparing reports, attending court when required, and ensuring accurate records are maintained. THE CANDIDATE The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association. Essential experience and skills: Strong knowledge of tenancy and estate management. Experience managing anti-social behaviour casework. Ability to work independently and manage a varied caseload. Confident liaising with residents, councillors, and external agencies. Good IT skills and the ability to maintain accurate records. Desirable experience: Knowledge of welfare benefits and income recovery processes. Experience of tenant engagement and resident involvement initiatives. Understanding of safeguarding procedures. Knowledge of legal processes relating to tenancy enforcement. Ability to conduct estate inspections and identify health and safety issues. THE CONTRACT Working Hours: Full Time, Monday to Friday (37 hours per week) Length of Contract: 3 Month Temporary Contract Rate: 22.00 per hour LTD / 18.88 per hour PAYE (inc holiday) HOW TO APPLY If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

Housing Officers - Remote Working - Must live in Thames Valley area 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based in Thames Valley , and offers a fully remote working model . You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the Thames Valley area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS and CTC checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. For more information, please email Lucy Wildish at (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

We are recruiting for a Housing Officer for an organisation in the Halifax area to start immediately. Initially this position is a temporary role for 3 months, although this could be considerable longer and has potential to become a permanent job. In order to be considered for this role you must have experience working in Social Housing. It is also essential that you drive and have access to your own vehicle. Some of the key duties will include; Work with the housing manager to provide advice and support to vulnerable tenants suffering with regard to neighbour disputes, harassment and any other housing related occupancy issues e.g. security Complete risk assessments of properties Responsible for Anti Social Behaviour / Neighbourhood disputes Void properties Re-lets

Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 36,221 per annum Contract: 3-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC