Location: Cheshire East (Hybrid working available) Salary: Executive Grade (CX) - Competitive package Reporting to: Chief Executive Cheshire East Council is looking for an exceptional Executive Director - Place to join their Executive Leadership Team at a pivotal point in their journey. This is a rare opportunity to play a defining role in shaping the future of place, growth and communities across the borough. This role offers genuine strategic influence, visibility at the highest level, and the chance to leave a lasting legacy across planning, regeneration, housing, infrastructure and economic growth. The Opportunity As Executive Director - Place, you will provide collective leadership across the Council, working closely with elected Members, senior officers, partners and stakeholders to deliver ambitious outcomes for residents, businesses and communities. You will lead the development and delivery of a new spatial framework, bringing together planning, regeneration, transport, housing and infrastructure to unlock sustainable growth and investment. Alongside this, you will drive economic development strategies that support long-term financial resilience and inclusive prosperity. This is a role for a confident, visible leader who can balance strategic vision with operational grip, while championing collaboration, innovation and high performance. Key Responsibilities Lead a broad portfolio including planning, regeneration, housing, infrastructure, transport and economic development. Shape and deliver the Council's spatial framework to support sustainable growth and thriving communities. Drive economic growth strategies to secure investment, regeneration and revenue generation. Act as the Council's senior lead in engagement with developers, businesses, partners and statutory bodies. Ensure the Council meets all statutory responsibilities relating to housing, homelessness and planning. Provide strong corporate leadership as a member of the Executive Leadership Team, contributing to cross-cutting priorities and organisational change. Lead large, complex services and budgets, ensuring value for money, strong governance and effective risk management. Champion equality, diversity and inclusion across service delivery and workforce leadership. About You We are keen to speak with senior leaders who can demonstrate: Substantial leadership experience at a senior level within local government or a similarly complex organisation. A strong track record of leading large, multi-disciplinary services with significant budgets and resources. Deep understanding of the local government landscape, including political, legal and financial frameworks. Proven experience of partnership working with Members, senior stakeholders, developers and external agencies. Strong commercial acumen, with experience identifying growth opportunities and delivering value for money. The ability to inspire, engage and empower teams while driving transformation and continuous improvement. A clear commitment to equality, diversity and inclusive leadership. A relevant professional qualification (or equivalent senior-level experience) and evidence of continued professional development are essential. Why Apply? This is a genuinely influential executive role with the scope to shape place-making at scale. If you are looking for your next strategic leadership challenge - one where you can combine vision, delivery and purpose - this role should be firmly on your radar.
06/03/2026
Contract
Location: Cheshire East (Hybrid working available) Salary: Executive Grade (CX) - Competitive package Reporting to: Chief Executive Cheshire East Council is looking for an exceptional Executive Director - Place to join their Executive Leadership Team at a pivotal point in their journey. This is a rare opportunity to play a defining role in shaping the future of place, growth and communities across the borough. This role offers genuine strategic influence, visibility at the highest level, and the chance to leave a lasting legacy across planning, regeneration, housing, infrastructure and economic growth. The Opportunity As Executive Director - Place, you will provide collective leadership across the Council, working closely with elected Members, senior officers, partners and stakeholders to deliver ambitious outcomes for residents, businesses and communities. You will lead the development and delivery of a new spatial framework, bringing together planning, regeneration, transport, housing and infrastructure to unlock sustainable growth and investment. Alongside this, you will drive economic development strategies that support long-term financial resilience and inclusive prosperity. This is a role for a confident, visible leader who can balance strategic vision with operational grip, while championing collaboration, innovation and high performance. Key Responsibilities Lead a broad portfolio including planning, regeneration, housing, infrastructure, transport and economic development. Shape and deliver the Council's spatial framework to support sustainable growth and thriving communities. Drive economic growth strategies to secure investment, regeneration and revenue generation. Act as the Council's senior lead in engagement with developers, businesses, partners and statutory bodies. Ensure the Council meets all statutory responsibilities relating to housing, homelessness and planning. Provide strong corporate leadership as a member of the Executive Leadership Team, contributing to cross-cutting priorities and organisational change. Lead large, complex services and budgets, ensuring value for money, strong governance and effective risk management. Champion equality, diversity and inclusion across service delivery and workforce leadership. About You We are keen to speak with senior leaders who can demonstrate: Substantial leadership experience at a senior level within local government or a similarly complex organisation. A strong track record of leading large, multi-disciplinary services with significant budgets and resources. Deep understanding of the local government landscape, including political, legal and financial frameworks. Proven experience of partnership working with Members, senior stakeholders, developers and external agencies. Strong commercial acumen, with experience identifying growth opportunities and delivering value for money. The ability to inspire, engage and empower teams while driving transformation and continuous improvement. A clear commitment to equality, diversity and inclusive leadership. A relevant professional qualification (or equivalent senior-level experience) and evidence of continued professional development are essential. Why Apply? This is a genuinely influential executive role with the scope to shape place-making at scale. If you are looking for your next strategic leadership challenge - one where you can combine vision, delivery and purpose - this role should be firmly on your radar.
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
06/03/2026
Contract
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Renters Rights Act Project Officer Rugby Contract £16.08 per hour Our client is looking for an experienced Renters Rights Act Project Officer To lead and support the mobilisation and implementation of the Council s new statutory duties under the Renters Rights Act 2025 by designing and establishing robust systems, processes, governance and data arrangements for Private Rented Sector (PRS) regulation. The postholder will act as the key coordinating officer for year-one regulatory readiness, ensuring that enforcement workflows, investigatory powers, data capture and inter-service interfaces are in place before full operational delivery models are brought forward. This is a fixed-term project role funded through Renters Rights Act new burdens funding. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Experience of managing or supporting projects in a regulatory, digital, transformation or service Strong organisational skills with the ability to manage Experience of managing or supporting projects in a regulatory, digital, transformation or service improvement context Experience of developing or supporting systems, processes or workflows to support statutory or compliance-based functions Experience of benefits realisation or performance measurement (e.g. identifying and tracking savings and efficiency gains) Good understanding of the Renters Rights Act 2025, associated regulatory, data or digital concepts (does not need to be highly technical) PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
03/03/2026
Contract
Renters Rights Act Project Officer Rugby Contract £16.08 per hour Our client is looking for an experienced Renters Rights Act Project Officer To lead and support the mobilisation and implementation of the Council s new statutory duties under the Renters Rights Act 2025 by designing and establishing robust systems, processes, governance and data arrangements for Private Rented Sector (PRS) regulation. The postholder will act as the key coordinating officer for year-one regulatory readiness, ensuring that enforcement workflows, investigatory powers, data capture and inter-service interfaces are in place before full operational delivery models are brought forward. This is a fixed-term project role funded through Renters Rights Act new burdens funding. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Experience of managing or supporting projects in a regulatory, digital, transformation or service Strong organisational skills with the ability to manage Experience of managing or supporting projects in a regulatory, digital, transformation or service improvement context Experience of developing or supporting systems, processes or workflows to support statutory or compliance-based functions Experience of benefits realisation or performance measurement (e.g. identifying and tracking savings and efficiency gains) Good understanding of the Renters Rights Act 2025, associated regulatory, data or digital concepts (does not need to be highly technical) PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Fire Technical Officer A newly created role due to business growth, giving you ownership of all fire and performance testing across a market-leading manufacturer. You ll shape testing strategy, influence product direction and play a critical role in ensuring technical compliance, while progressing towards senior and executive leadership. About Rapid Access Rapid Access is a leading UK manufacturer specialising in fire-rated access solutions. Known for our testing-led approach and technical integrity, we work closely with UKAS-accredited laboratories, building control bodies and construction professionals to deliver compliant, defensible and real-world fire performance solutions. This is a high-impact role reporting directly to the Managing Director, with a clear pathway into senior management and executive-level responsibility. The Role As Fire Technical Officer, you will be the principal technical authority for fire resistance, smoke, acoustic and airtight testing across Rapid Access. This is a senior, trusted role combining strategic oversight with hands-on technical judgement. You will take ownership of testing strategy, work closely with UKAS-accredited test houses, review and justify technical reports, and ensure all testing reflects real-world construction and installation practices. Key Responsibilities Act as the senior technical authority for all fire, smoke, acoustic and airtight testing activities Define and lead the company s testing strategy, ensuring tests are purposeful, compliant and commercially justified Oversee testing carried out by UKAS-accredited laboratories, attending installations and tests where required Monitor changes to standards and regulations, advising the business on impact and implementation Establish robust technical governance, approval and compliance processes Support senior leadership with risk management, compliance decisions and product approvals About You You ll be a confident technical professional from a construction, fire engineering or fire-rated products background, comfortable operating as the go-to authority for fire testing and compliance. Essential experience includes: Strong background in construction, fire engineering or fire-rated building products Experience with fire resistance and performance testing standards (e.g. BS EN 1634) Proven ability to interpret fire test evidence and apply it to real-world construction scenarios Comfortable working with UKAS-accredited test houses (client-side, manufacturer-side or consultancy) Confidence making technical and compliance-based decisions What You ll Receive Competitive salary of £50,000 £55,000 39-hour working week 25 days annual leave plus Bank Holidays (with additional holidays after 5 years service) Christmas shutdown Laptop and mobile phone Paid lunch weekly Company pension Birthday bonus after 1 year s service Location: Nuneaton Hours: 39 hours per week, Monday to Friday Salary: £37,500 £45,000 per annum (dependent on experience) If you re looking for a role where your technical expertise genuinely matters, and where you can influence strategy rather than simply follow it, this is an opportunity to make a real impact. Click to Apply
02/03/2026
Full time
Fire Technical Officer A newly created role due to business growth, giving you ownership of all fire and performance testing across a market-leading manufacturer. You ll shape testing strategy, influence product direction and play a critical role in ensuring technical compliance, while progressing towards senior and executive leadership. About Rapid Access Rapid Access is a leading UK manufacturer specialising in fire-rated access solutions. Known for our testing-led approach and technical integrity, we work closely with UKAS-accredited laboratories, building control bodies and construction professionals to deliver compliant, defensible and real-world fire performance solutions. This is a high-impact role reporting directly to the Managing Director, with a clear pathway into senior management and executive-level responsibility. The Role As Fire Technical Officer, you will be the principal technical authority for fire resistance, smoke, acoustic and airtight testing across Rapid Access. This is a senior, trusted role combining strategic oversight with hands-on technical judgement. You will take ownership of testing strategy, work closely with UKAS-accredited test houses, review and justify technical reports, and ensure all testing reflects real-world construction and installation practices. Key Responsibilities Act as the senior technical authority for all fire, smoke, acoustic and airtight testing activities Define and lead the company s testing strategy, ensuring tests are purposeful, compliant and commercially justified Oversee testing carried out by UKAS-accredited laboratories, attending installations and tests where required Monitor changes to standards and regulations, advising the business on impact and implementation Establish robust technical governance, approval and compliance processes Support senior leadership with risk management, compliance decisions and product approvals About You You ll be a confident technical professional from a construction, fire engineering or fire-rated products background, comfortable operating as the go-to authority for fire testing and compliance. Essential experience includes: Strong background in construction, fire engineering or fire-rated building products Experience with fire resistance and performance testing standards (e.g. BS EN 1634) Proven ability to interpret fire test evidence and apply it to real-world construction scenarios Comfortable working with UKAS-accredited test houses (client-side, manufacturer-side or consultancy) Confidence making technical and compliance-based decisions What You ll Receive Competitive salary of £50,000 £55,000 39-hour working week 25 days annual leave plus Bank Holidays (with additional holidays after 5 years service) Christmas shutdown Laptop and mobile phone Paid lunch weekly Company pension Birthday bonus after 1 year s service Location: Nuneaton Hours: 39 hours per week, Monday to Friday Salary: £37,500 £45,000 per annum (dependent on experience) If you re looking for a role where your technical expertise genuinely matters, and where you can influence strategy rather than simply follow it, this is an opportunity to make a real impact. Click to Apply
Long term interim Technical Services PM role in Kent Location: Kent - 3 days on site or in the office, with some flexibility for home working Contract: Minimum 6 months - scope to extend to 12 Rate: £350-£500/d Start: ASAP - urgent interviews and immediate start About the Role My local authority client, based in Kent, is seeking an experienced Technical Project Manager to oversee and deliver a variety of technical, infrastructure and municipal style projects. This is a standalone role that suits someone delivery focused, highly organised and comfortable managing multiple schemes simultaneously. Projects will include bridge removal and replacement, utility related schemes, car park upgrades, resurfacing works and, if extended, leisure projects such as astro pitches and leisure facility improvements. The role aligns closely with what may previously have been known as a Municipal Engineer, but does not require the post holder to be a qualified civil engineer. A strong technical understanding and experience managing construction related projects is essential. Key Responsibilities •Lead, oversee and manage a portfolio of infrastructure and capital projects. •Coordinate schemes involving utilities, bridges, car parks, resurfacing and leisure assets. •Procure and manage consultants, surveys, designs and contractors. •Build and maintain effective working relationships with Members, officers and external partners. •Develop and maintain project plans, risk registers, strategies and progress reports. •Manage and monitor capital and revenue budgets. •Identify, assess and mitigate project risks. •Coordinate internal and external communications and support public consultations. •Ensure compliance with all health and safety requirements and organisational procedures. Essential Experience •Strong background delivering technical, construction or infrastructure based projects. •Experience within local government or significant exposure to local authority partners. •Proven ability to manage consultants, procurement and external suppliers. •Confident working with elected Members and senior stakeholders. •Experience managing public sector budgets. •Ability to operate independently in a standalone position. •Full UK driving licence and access to a vehicle. Desirable •Technical background in construction, utilities, civils or municipal engineering. •Membership of a relevant professional body. •Experience in climate change, flooding or regeneration related schemes. •PRINCE2 or equivalent project management certification. Ideal Candidate Profile •Technically adept and confident overseeing construction and infrastructure delivery. •Comfortable navigating local authority processes and governance. •Highly organised, capable of prioritising multiple competing demands. •Strong communicator who works well with officers, Members, contractors and the public. •Positive, proactive and flexible, with a hands-on approach to delivery. For more information, please apply via this advert, or call Daniel Baker on . #
02/03/2026
Seasonal
Long term interim Technical Services PM role in Kent Location: Kent - 3 days on site or in the office, with some flexibility for home working Contract: Minimum 6 months - scope to extend to 12 Rate: £350-£500/d Start: ASAP - urgent interviews and immediate start About the Role My local authority client, based in Kent, is seeking an experienced Technical Project Manager to oversee and deliver a variety of technical, infrastructure and municipal style projects. This is a standalone role that suits someone delivery focused, highly organised and comfortable managing multiple schemes simultaneously. Projects will include bridge removal and replacement, utility related schemes, car park upgrades, resurfacing works and, if extended, leisure projects such as astro pitches and leisure facility improvements. The role aligns closely with what may previously have been known as a Municipal Engineer, but does not require the post holder to be a qualified civil engineer. A strong technical understanding and experience managing construction related projects is essential. Key Responsibilities •Lead, oversee and manage a portfolio of infrastructure and capital projects. •Coordinate schemes involving utilities, bridges, car parks, resurfacing and leisure assets. •Procure and manage consultants, surveys, designs and contractors. •Build and maintain effective working relationships with Members, officers and external partners. •Develop and maintain project plans, risk registers, strategies and progress reports. •Manage and monitor capital and revenue budgets. •Identify, assess and mitigate project risks. •Coordinate internal and external communications and support public consultations. •Ensure compliance with all health and safety requirements and organisational procedures. Essential Experience •Strong background delivering technical, construction or infrastructure based projects. •Experience within local government or significant exposure to local authority partners. •Proven ability to manage consultants, procurement and external suppliers. •Confident working with elected Members and senior stakeholders. •Experience managing public sector budgets. •Ability to operate independently in a standalone position. •Full UK driving licence and access to a vehicle. Desirable •Technical background in construction, utilities, civils or municipal engineering. •Membership of a relevant professional body. •Experience in climate change, flooding or regeneration related schemes. •PRINCE2 or equivalent project management certification. Ideal Candidate Profile •Technically adept and confident overseeing construction and infrastructure delivery. •Comfortable navigating local authority processes and governance. •Highly organised, capable of prioritising multiple competing demands. •Strong communicator who works well with officers, Members, contractors and the public. •Positive, proactive and flexible, with a hands-on approach to delivery. For more information, please apply via this advert, or call Daniel Baker on . #
Required - Roads Transport & Network Manager Livingston Road Safety & Traffic OfficerLocation: Livingston Service: Operational Services - Roads & Transportation Contract:Full-time We are seeking an experienced and motivated Road Safety & Traffic Management Expert to play a leading role in shaping safe, sustainable, and well managed transport networks across the region.As a key member of the Roads & Transportation Service, you will support the Roads Network Manager in delivering one of the council's core functions-ensuring the safety, efficiency, and resilience of our local road network through effective policy, engineering, and team leadership. About the Role In this senior and highly influential position, you will be responsible for leading the day to day delivery of road safety and traffic management activities within the Network team. Your work will directly contribute to improving community safety, supporting local infrastructure development, and maintaining the high standards expected across the council's operational services. You will: Lead road safety and traffic management activities, including developing policies, procedures, and strategic approaches. Develop, monitor and review the council's Road Safety Plan. Work collaboratively with internal services, schools, community groups and external partners to solve road safety and traffic issues. Lead reviews of school travel routes, attend public/school meetings, and develop engineering solutions in partnership with Education colleagues. Oversee the development and maintenance of the council's Road Accident Database. Manage the council's Accident Investigation & Prevention Programme-site identification, ranking, investigations and post implementation monitoring. Provide technical support for safety camera activities. Oversee surveys, design, contract preparation and works supervision for road safety and traffic management schemes, including payments, variations, claims and disputes. Lead the development and promotion of Traffic Regulation Orders (parking, safety and management schemes). Manage the road safety audit process including planning, allocation, delivery and stakeholder engagement. Oversee daily management of Disabled Persons' Parking Places operations. Lead the provision and maintenance of traffic signs and signals. Ensure procurement of services and works complies with council Standing Orders. Prioritise workloads and ensure staffing levels meet operational requirements. Lead on managing customer expectations, handling enquiries/complaints in line with council standards. Act as complaints officer and member liaison officer. Lead recruitment, performance reviews, disciplinary matters and absence management for direct reports. Deliver team briefings and maintain strong internal communication. Undertake responsibilities under CDM Regulations and health and safety legislation. Represent the Roads & Transportation Service as required, including attendance at committees, boards, trusts and national groups (e.g., SCOTS, COSLA, APSE). Support capital and revenue budget management, reporting and programme monitoring. Prepare and present reports to committees, PDSPs, and internal/external groups. Support corporate governance, compliance, performance processes, and the Service Asset Management Plan. Participate in Winter and Emergency activities. Deputise for the Roads Network Manager when required. Qualifications, Skills & Knowledge Essential Registered with the Engineering Council at Incorporated Engineer level (or above). Member of a relevant professional engineering institution. Strong written and verbal communication skills with the ability to manage multiple priorities under pressure. Extensive knowledge of road safety engineering and traffic management. Strong project management and database management skills. Desirable Degree in Engineering or Construction Management. Postgraduate qualification in Transportation Engineering, Project Management or related discipline. IOSH Managing Safely (or equivalent). Working knowledge of health & safety legislation, particularly in operational environments. RoSPA Road Safety Engineering certification (or equivalent). Certificate of Competence in Road Safety Audit (Highways Agency approved). Membership of the Society of Road Safety Auditors (or equivalent). Knowledge of contract management. Experience leading and developing teams. Working knowledge of AutoCAD, road accident databases or other specialist software. Additional Information Access to a car pool scheme or service vehicles is provided for role related activities. If you are interested in hearing more about this role, please forward a CV to myself at and I will reach out. #
02/03/2026
Full time
Required - Roads Transport & Network Manager Livingston Road Safety & Traffic OfficerLocation: Livingston Service: Operational Services - Roads & Transportation Contract:Full-time We are seeking an experienced and motivated Road Safety & Traffic Management Expert to play a leading role in shaping safe, sustainable, and well managed transport networks across the region.As a key member of the Roads & Transportation Service, you will support the Roads Network Manager in delivering one of the council's core functions-ensuring the safety, efficiency, and resilience of our local road network through effective policy, engineering, and team leadership. About the Role In this senior and highly influential position, you will be responsible for leading the day to day delivery of road safety and traffic management activities within the Network team. Your work will directly contribute to improving community safety, supporting local infrastructure development, and maintaining the high standards expected across the council's operational services. You will: Lead road safety and traffic management activities, including developing policies, procedures, and strategic approaches. Develop, monitor and review the council's Road Safety Plan. Work collaboratively with internal services, schools, community groups and external partners to solve road safety and traffic issues. Lead reviews of school travel routes, attend public/school meetings, and develop engineering solutions in partnership with Education colleagues. Oversee the development and maintenance of the council's Road Accident Database. Manage the council's Accident Investigation & Prevention Programme-site identification, ranking, investigations and post implementation monitoring. Provide technical support for safety camera activities. Oversee surveys, design, contract preparation and works supervision for road safety and traffic management schemes, including payments, variations, claims and disputes. Lead the development and promotion of Traffic Regulation Orders (parking, safety and management schemes). Manage the road safety audit process including planning, allocation, delivery and stakeholder engagement. Oversee daily management of Disabled Persons' Parking Places operations. Lead the provision and maintenance of traffic signs and signals. Ensure procurement of services and works complies with council Standing Orders. Prioritise workloads and ensure staffing levels meet operational requirements. Lead on managing customer expectations, handling enquiries/complaints in line with council standards. Act as complaints officer and member liaison officer. Lead recruitment, performance reviews, disciplinary matters and absence management for direct reports. Deliver team briefings and maintain strong internal communication. Undertake responsibilities under CDM Regulations and health and safety legislation. Represent the Roads & Transportation Service as required, including attendance at committees, boards, trusts and national groups (e.g., SCOTS, COSLA, APSE). Support capital and revenue budget management, reporting and programme monitoring. Prepare and present reports to committees, PDSPs, and internal/external groups. Support corporate governance, compliance, performance processes, and the Service Asset Management Plan. Participate in Winter and Emergency activities. Deputise for the Roads Network Manager when required. Qualifications, Skills & Knowledge Essential Registered with the Engineering Council at Incorporated Engineer level (or above). Member of a relevant professional engineering institution. Strong written and verbal communication skills with the ability to manage multiple priorities under pressure. Extensive knowledge of road safety engineering and traffic management. Strong project management and database management skills. Desirable Degree in Engineering or Construction Management. Postgraduate qualification in Transportation Engineering, Project Management or related discipline. IOSH Managing Safely (or equivalent). Working knowledge of health & safety legislation, particularly in operational environments. RoSPA Road Safety Engineering certification (or equivalent). Certificate of Competence in Road Safety Audit (Highways Agency approved). Membership of the Society of Road Safety Auditors (or equivalent). Knowledge of contract management. Experience leading and developing teams. Working knowledge of AutoCAD, road accident databases or other specialist software. Additional Information Access to a car pool scheme or service vehicles is provided for role related activities. If you are interested in hearing more about this role, please forward a CV to myself at and I will reach out. #
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Full time
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
02/03/2026
Full time
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
20/02/2026
Full time
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
We're recruiting an experienced Head of Housing Strategy & Development to lead the strategic direction of housing growth, housing policy and long-term housing delivery. This is a senior leadership role responsible for shaping and delivering Housing Strategy, driving affordable housing supply, overseeing development programmes and ensuring alignment with corporate priorities, regulatory expectations and local housing need. The postholder will operate at both strategic and operational levels, influencing Members, senior stakeholders and development partners to secure high-quality housing outcomes. The Role Lead the development and delivery of the Council's Housing Strategy and associated action plans. Oversee housing growth and affordable housing delivery programmes across the borough. Lead on strategic housing policy, including homelessness prevention, temporary accommodation reduction and housing supply initiatives. Develop and manage relationships with Registered Providers, developers, Homes England and regional partners. Provide strategic oversight of new build, regeneration and estate renewal programmes. Ensure the Council maximises affordable housing contributions through planning and development negotiations. Lead the formulation of housing investment plans aligned to the HRA Business Plan and Medium-Term Financial Strategy. Provide expert advice to Members and senior officers on housing market trends, legislative change and national policy developments. Oversee housing needs analysis, data modelling and evidence-based policy development. Drive service improvement, innovation and continuous development within housing strategy and development functions. Ensure compliance with statutory housing duties and regulatory requirements. Lead and develop a high-performing team, embedding strong governance and performance management frameworks. Represent the Council at regional and sub-regional housing forums and partnerships. Key Requirements Significant senior leadership experience within housing strategy & development. Strong understanding of local authority housing strategy, affordable housing delivery and regeneration. Experience overseeing development programmes and working with Registered Providers and developers. Knowledge of planning policy, housing needs assessment and affordable housing negotiations. Experience managing housing capital programmes and aligning delivery with HRA business planning. Strong understanding of homelessness strategy and housing supply pressures. Proven ability to operate effectively in a political environment and advise elected Members. Experience leading multi-disciplinary teams and driving service transformation. Strong financial acumen and understanding of development viability. Excellent stakeholder management and partnership-building skills. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Housing Strategy, Development Directors and senior housing leadership roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome conversations with senior housing strategy and development professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
19/02/2026
Contract
We're recruiting an experienced Head of Housing Strategy & Development to lead the strategic direction of housing growth, housing policy and long-term housing delivery. This is a senior leadership role responsible for shaping and delivering Housing Strategy, driving affordable housing supply, overseeing development programmes and ensuring alignment with corporate priorities, regulatory expectations and local housing need. The postholder will operate at both strategic and operational levels, influencing Members, senior stakeholders and development partners to secure high-quality housing outcomes. The Role Lead the development and delivery of the Council's Housing Strategy and associated action plans. Oversee housing growth and affordable housing delivery programmes across the borough. Lead on strategic housing policy, including homelessness prevention, temporary accommodation reduction and housing supply initiatives. Develop and manage relationships with Registered Providers, developers, Homes England and regional partners. Provide strategic oversight of new build, regeneration and estate renewal programmes. Ensure the Council maximises affordable housing contributions through planning and development negotiations. Lead the formulation of housing investment plans aligned to the HRA Business Plan and Medium-Term Financial Strategy. Provide expert advice to Members and senior officers on housing market trends, legislative change and national policy developments. Oversee housing needs analysis, data modelling and evidence-based policy development. Drive service improvement, innovation and continuous development within housing strategy and development functions. Ensure compliance with statutory housing duties and regulatory requirements. Lead and develop a high-performing team, embedding strong governance and performance management frameworks. Represent the Council at regional and sub-regional housing forums and partnerships. Key Requirements Significant senior leadership experience within housing strategy & development. Strong understanding of local authority housing strategy, affordable housing delivery and regeneration. Experience overseeing development programmes and working with Registered Providers and developers. Knowledge of planning policy, housing needs assessment and affordable housing negotiations. Experience managing housing capital programmes and aligning delivery with HRA business planning. Strong understanding of homelessness strategy and housing supply pressures. Proven ability to operate effectively in a political environment and advise elected Members. Experience leading multi-disciplinary teams and driving service transformation. Strong financial acumen and understanding of development viability. Excellent stakeholder management and partnership-building skills. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Housing Strategy, Development Directors and senior housing leadership roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome conversations with senior housing strategy and development professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hill & Hill Recruitment are looking for a Director of Local Government Reorganisation to work on a contract basis with one of our clients. Job Purpose Provide strategic direction and leadership for the client's LGR portfolio of programmes. Build the right foundations for the future success of local government in the region. Ensure a safe, legal and well-planned transition to the new operating model, minimising service disruption and maintaining a focus on improved outcomes and long-term sustainability. Scope System-level portfolio management and delivery of the LGR programme Lead and develop the system Portfolio Management Office and coordinate all programmes and workstreams. Work with senior officers and members to develop shadow arrangements, decision-making frameworks and implementation plans. Ensure comprehensive risk management, governance, compliance and assurance. Set and maintain the strategic roadmap, critical path and milestones. Translate political ambition into deliverable and measurable plans. Establish and maintain disciplined Portfolio Management Office arrangements. Establish strong portfolio structure and programme management arrangements
19/02/2026
Contract
Hill & Hill Recruitment are looking for a Director of Local Government Reorganisation to work on a contract basis with one of our clients. Job Purpose Provide strategic direction and leadership for the client's LGR portfolio of programmes. Build the right foundations for the future success of local government in the region. Ensure a safe, legal and well-planned transition to the new operating model, minimising service disruption and maintaining a focus on improved outcomes and long-term sustainability. Scope System-level portfolio management and delivery of the LGR programme Lead and develop the system Portfolio Management Office and coordinate all programmes and workstreams. Work with senior officers and members to develop shadow arrangements, decision-making frameworks and implementation plans. Ensure comprehensive risk management, governance, compliance and assurance. Set and maintain the strategic roadmap, critical path and milestones. Translate political ambition into deliverable and measurable plans. Establish and maintain disciplined Portfolio Management Office arrangements. Establish strong portfolio structure and programme management arrangements
Audit & Anti-Fraud Manager Local Authority South East London A large local authority based in South East London is seeking an experienced Audit & Anti-Fraud Manager to lead and manage internal audit and counter-fraud activity across a complex, high-profile public-sector organisation. This is a senior interim opportunity for an accomplished audit and fraud professional who can provide assurance, leadership, and robust investigation capability while supporting the statutory responsibilities of the Section 151 function. Assignment Details Pay Rate: 44.09 per hour (Umbrella) May negotiate higher for exceptional candidates based on experience Contract Length: 11 months (ongoing assignment) Working Pattern: Hybrid working - 2 days per week in the office Office Location: Woolwich area, South East London (SE18) The Role The Audit & Anti-Fraud Manager will be responsible for ensuring effective audit coverage across council services, managing a large professional team, and overseeing complex investigations, including housing benefit fraud and other corporate irregularities. You will play a key role in safeguarding public funds, improving governance, and ensuring compliance with statutory, professional, and regulatory standards. Key Responsibilities Lead and manage the Audit & Anti-Fraud service, including responsibility for up to 20 staff Deliver continuous, risk-based internal audit coverage across corporate systems, contracts, ICT, schools, housing benefits, and externally funded services Ensure audits and investigations fully support the Section 151 statutory responsibilities Direct, manage, and review complex and sensitive investigations, including fraud, corruption, and irregularities Contribute to the development and delivery of the annual Audit & Anti-Fraud Plan Prepare high-quality audit reports, assurance statements, and performance reports for senior officers and Members Recommend control improvements and fraud prevention measures based on audit and investigation findings Ensure compliance with professional standards, including CIPFA Internal Audit Code of Practice and relevant legislation Promote fraud awareness, training, and modern investigative techniques across the organisation Liaise with senior managers, external agencies, regulators, police, and legal bodies as required Deputise for the Head of Audit & Anti-Fraud where necessary Essential Requirements Candidates must meet one of the following professional criteria: Member of the Institute of Internal Auditors (IIA) OR Fully qualified accountant and member of a CCAB-recognised body Skills & Experience Extensive experience leading internal audit and counter-fraud services within local government or the public sector Strong knowledge of audit, investigation, governance, and risk management frameworks Proven ability to manage large teams and complex workloads Experience conducting and overseeing sensitive, high-risk investigations Excellent stakeholder management skills, including engagement with senior officers and Members Strong report-writing, analytical, and decision-making capability Apply now for a confidential discussion and further details about this senior interim opportunity. Linsco is acting as an Employment Business in relation to this vacancy.
13/02/2026
Seasonal
Audit & Anti-Fraud Manager Local Authority South East London A large local authority based in South East London is seeking an experienced Audit & Anti-Fraud Manager to lead and manage internal audit and counter-fraud activity across a complex, high-profile public-sector organisation. This is a senior interim opportunity for an accomplished audit and fraud professional who can provide assurance, leadership, and robust investigation capability while supporting the statutory responsibilities of the Section 151 function. Assignment Details Pay Rate: 44.09 per hour (Umbrella) May negotiate higher for exceptional candidates based on experience Contract Length: 11 months (ongoing assignment) Working Pattern: Hybrid working - 2 days per week in the office Office Location: Woolwich area, South East London (SE18) The Role The Audit & Anti-Fraud Manager will be responsible for ensuring effective audit coverage across council services, managing a large professional team, and overseeing complex investigations, including housing benefit fraud and other corporate irregularities. You will play a key role in safeguarding public funds, improving governance, and ensuring compliance with statutory, professional, and regulatory standards. Key Responsibilities Lead and manage the Audit & Anti-Fraud service, including responsibility for up to 20 staff Deliver continuous, risk-based internal audit coverage across corporate systems, contracts, ICT, schools, housing benefits, and externally funded services Ensure audits and investigations fully support the Section 151 statutory responsibilities Direct, manage, and review complex and sensitive investigations, including fraud, corruption, and irregularities Contribute to the development and delivery of the annual Audit & Anti-Fraud Plan Prepare high-quality audit reports, assurance statements, and performance reports for senior officers and Members Recommend control improvements and fraud prevention measures based on audit and investigation findings Ensure compliance with professional standards, including CIPFA Internal Audit Code of Practice and relevant legislation Promote fraud awareness, training, and modern investigative techniques across the organisation Liaise with senior managers, external agencies, regulators, police, and legal bodies as required Deputise for the Head of Audit & Anti-Fraud where necessary Essential Requirements Candidates must meet one of the following professional criteria: Member of the Institute of Internal Auditors (IIA) OR Fully qualified accountant and member of a CCAB-recognised body Skills & Experience Extensive experience leading internal audit and counter-fraud services within local government or the public sector Strong knowledge of audit, investigation, governance, and risk management frameworks Proven ability to manage large teams and complex workloads Experience conducting and overseeing sensitive, high-risk investigations Excellent stakeholder management skills, including engagement with senior officers and Members Strong report-writing, analytical, and decision-making capability Apply now for a confidential discussion and further details about this senior interim opportunity. Linsco is acting as an Employment Business in relation to this vacancy.
Job Title: Data Quality Officer Location: Hybrid (Prescot office once a week) Contract Type: Permanent Working Pattern: Full Time Are you passionate about data quality and governance, and keen to make an impact in the Public Sector? Our client has an exciting opportunity for a Data Quality Officer to join their dynamic Business Intelligence & Strategic Insight Team which could be right for you! The Client Our client is dedicated to delivering high-quality business intelligence solutions that drive operational and executive decision-making. They are committed to empowering their people to create a fairer society and prioritise customer needs. Key Responsibilities As a Data Quality Officer, you will: Champion Data Quality : Lead the delivery of the Data Quality strategy, ensuring accurate and reliable information to support decision-making. Collaborate : Work closely with Data Owners and Stewards across the organization to enhance data consistency and quality. Develop Resources : Maintain and develop Data Dictionaries and Glossaries for key data entities. Support Governance : Assist the Data Governance Forum by preparing papers and recording actions. Measure Success : Monitor data accuracy, reconcile BI reports, and ensure consistency in performance information. Regulatory Compliance : Coordinate and submit non-financial regulatory returns as required. Communicate Insight : Present clear insights through papers and presentations, driving change within the Business Intelligence function. Key Relationships You will engage with colleagues across various teams and occasionally liaise with external groups to provide insightful information that meets requirements. What We're Looking For To be successful in this role, you should have: Education : A degree in a relevant field (essential). Experience : Demonstrable experience in a Data Quality role, including hands-on data profiling and cleansing initiatives (essential). Skills : - Proficient in SQL and high competency in MS Excel and PowerPoint (essential). - Excellent communication and interpersonal skills (essential). - Ability to deliver actionable insights from raw data (essential). - Knowledge of BI software packages like PowerBI or Tableau (desirable). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/02/2026
Full time
Job Title: Data Quality Officer Location: Hybrid (Prescot office once a week) Contract Type: Permanent Working Pattern: Full Time Are you passionate about data quality and governance, and keen to make an impact in the Public Sector? Our client has an exciting opportunity for a Data Quality Officer to join their dynamic Business Intelligence & Strategic Insight Team which could be right for you! The Client Our client is dedicated to delivering high-quality business intelligence solutions that drive operational and executive decision-making. They are committed to empowering their people to create a fairer society and prioritise customer needs. Key Responsibilities As a Data Quality Officer, you will: Champion Data Quality : Lead the delivery of the Data Quality strategy, ensuring accurate and reliable information to support decision-making. Collaborate : Work closely with Data Owners and Stewards across the organization to enhance data consistency and quality. Develop Resources : Maintain and develop Data Dictionaries and Glossaries for key data entities. Support Governance : Assist the Data Governance Forum by preparing papers and recording actions. Measure Success : Monitor data accuracy, reconcile BI reports, and ensure consistency in performance information. Regulatory Compliance : Coordinate and submit non-financial regulatory returns as required. Communicate Insight : Present clear insights through papers and presentations, driving change within the Business Intelligence function. Key Relationships You will engage with colleagues across various teams and occasionally liaise with external groups to provide insightful information that meets requirements. What We're Looking For To be successful in this role, you should have: Education : A degree in a relevant field (essential). Experience : Demonstrable experience in a Data Quality role, including hands-on data profiling and cleansing initiatives (essential). Skills : - Proficient in SQL and high competency in MS Excel and PowerPoint (essential). - Excellent communication and interpersonal skills (essential). - Ability to deliver actionable insights from raw data (essential). - Knowledge of BI software packages like PowerBI or Tableau (desirable). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a Quality Assurance Officer to join our Reactive Maintenance (R&M) team, supporting the delivery of high-quality, compliant, and commercially robust repairs services for residents. This is a desktop-based role suited to an experienced repairs professional who enjoys driving standards, accuracy, and continuous improvement in a fast-paced operational environment. Reporting to the Operations Manager and Contracts Manager, the Quality Assurance Officer provides quality assurance, commercial validation, and compliance oversight across reactive maintenance works. Working closely with planners, supervisors, operatives, subcontractors, and client teams, the role ensures works are accurately coded, fully evidenced, audit-ready, and delivered to the required quality and safety standards, while supporting productivity and value for money. Key Responsibilities Complete desktop quality checks on work orders, validating SOR coding, evidence, compliance, and completion standards. Carry out post-inspection checks and track follow-on actions to closure. Support operational delivery through diary, booking, and task review to improve efficiency. Provide technical and procedural support to operational teams, complaints teams, and client contacts. Review, validate, and challenge SOR claims and variations for direct labour and subcontractors. Monitor subcontractor performance, including variations, materials usage, and cost agreement. Maintain accurate, controlled, and audit-ready compliance documentation. Analyse data to identify commercial risk, productivity issues, and operational inefficiencies. Champion professionalism, safety, and resident-focused delivery. About You: To be successful in this Quality Assurance Officer role, you will require: Essential: Experience delivering or supporting reactive repairs within social housing. Practical knowledge of quality assurance, SOR coding, variations, and commercial validation. Working understanding of compliance requirements, including asbestos, health & safety, audit standards, and subcontractor governance. Strong technical and legislative knowledge relevant to housing repairs and maintenance. High attention to detail with the ability to review, challenge, and validate work orders and claims. What We Offer: Salary range of £40,000 - £45,000 depending upon experience Performance-related bonus Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
06/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a Quality Assurance Officer to join our Reactive Maintenance (R&M) team, supporting the delivery of high-quality, compliant, and commercially robust repairs services for residents. This is a desktop-based role suited to an experienced repairs professional who enjoys driving standards, accuracy, and continuous improvement in a fast-paced operational environment. Reporting to the Operations Manager and Contracts Manager, the Quality Assurance Officer provides quality assurance, commercial validation, and compliance oversight across reactive maintenance works. Working closely with planners, supervisors, operatives, subcontractors, and client teams, the role ensures works are accurately coded, fully evidenced, audit-ready, and delivered to the required quality and safety standards, while supporting productivity and value for money. Key Responsibilities Complete desktop quality checks on work orders, validating SOR coding, evidence, compliance, and completion standards. Carry out post-inspection checks and track follow-on actions to closure. Support operational delivery through diary, booking, and task review to improve efficiency. Provide technical and procedural support to operational teams, complaints teams, and client contacts. Review, validate, and challenge SOR claims and variations for direct labour and subcontractors. Monitor subcontractor performance, including variations, materials usage, and cost agreement. Maintain accurate, controlled, and audit-ready compliance documentation. Analyse data to identify commercial risk, productivity issues, and operational inefficiencies. Champion professionalism, safety, and resident-focused delivery. About You: To be successful in this Quality Assurance Officer role, you will require: Essential: Experience delivering or supporting reactive repairs within social housing. Practical knowledge of quality assurance, SOR coding, variations, and commercial validation. Working understanding of compliance requirements, including asbestos, health & safety, audit standards, and subcontractor governance. Strong technical and legislative knowledge relevant to housing repairs and maintenance. High attention to detail with the ability to review, challenge, and validate work orders and claims. What We Offer: Salary range of £40,000 - £45,000 depending upon experience Performance-related bonus Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
You are responsible for overseeing and delivering works programmes that contribute to and ultimately will fully decarbonise whg homes. You will procure and manage major works programmes with an annual cost of circa 30m. You will ensure a professional and commercial approach is taken and value for money is achieved. You will also ensure that the programme is highly customer focused to deliver energy efficient homes for our customers. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities.We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet.We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce.Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description You will have direct management responsibility of a Project Manager who is supported by a team of Project Delivery Officers and Customer Liaison Advisers. Decarbonisation, retrofit and planned works refurbishment projects across Walsall. Contract Management: take responsibility for the overall management and delivery of investment programme projects. Support the project delivery teams to ensure compliance with contractual obligations, financial management and address any issues that arise. Cost control, financial reporting and commercial management. Procurement and tenders. Risk management and identification. Bids and funding. Compliance and safety. Stakeholder engagement with the wider WHG teams, local authorities, contractors, consultants and supply chain. Profile Relevant qualification or professional body membership in a relatable field such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering, or Architecture. Experience in successfully delivering a large programme of work, overseeing multiple projects and contracts, within the housing/ construction sector. Knowledge of retrofit / decarbonisation / ideally experience managing such projects. Experience of bid writing / working with grant funding. Relevant experience of budget preparation and management, including estimating. Commutable distance to Walsall. Job Offer Annual salary of up to 77,456 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
26/08/2025
Full time
You are responsible for overseeing and delivering works programmes that contribute to and ultimately will fully decarbonise whg homes. You will procure and manage major works programmes with an annual cost of circa 30m. You will ensure a professional and commercial approach is taken and value for money is achieved. You will also ensure that the programme is highly customer focused to deliver energy efficient homes for our customers. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities.We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet.We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce.Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description You will have direct management responsibility of a Project Manager who is supported by a team of Project Delivery Officers and Customer Liaison Advisers. Decarbonisation, retrofit and planned works refurbishment projects across Walsall. Contract Management: take responsibility for the overall management and delivery of investment programme projects. Support the project delivery teams to ensure compliance with contractual obligations, financial management and address any issues that arise. Cost control, financial reporting and commercial management. Procurement and tenders. Risk management and identification. Bids and funding. Compliance and safety. Stakeholder engagement with the wider WHG teams, local authorities, contractors, consultants and supply chain. Profile Relevant qualification or professional body membership in a relatable field such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering, or Architecture. Experience in successfully delivering a large programme of work, overseeing multiple projects and contracts, within the housing/ construction sector. Knowledge of retrofit / decarbonisation / ideally experience managing such projects. Experience of bid writing / working with grant funding. Relevant experience of budget preparation and management, including estimating. Commutable distance to Walsall. Job Offer Annual salary of up to 77,456 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
26/08/2025
Full time
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Project Manager (New Build Prison)
St Helena Island, South Atlantic
2 years FTC available immediately
£55k pa, depending on experience and qualifications, plus International Supplement
Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid. The island is famous for being the place of incarceration of Napoleon Bonaparte in the final years of his life. Now, design specifications for a new build prison to accommodate circa 60 inmates have been developed in consultation with the Ministry of Justice, based largely on category C prison design. The Government has contracted a Design and Supervise consultancy to produce final design, construction and technical drawings in October 2025, following which a local construction firm will be appointed.
You will lead the project through the RIBA project cycle working closely with the Project Executive and Programme Manager, ensuring all interests are fully represented at Project Board and remain a focus throughout the project life.
You will own safely, timing, budget and quality, measuring and reporting on project performance to governance bodies to allow evidence-based decision making. This will include procurement and contract management of consultants, contractors and suppliers. You must co-ordinate the project through the remaining design stages, leading the design authority team, ensuring the design complies with relevant policies, standards and regulations. You should develop and maintain project plans and schedules, taking into account technical feasibility, dependencies, constraints, stakeholders and resources.
You will negotiate and manage the contractor’s programme of works and undertake contract administration and management by interfacing with Procurement Services and the Attorney General’s Chambers.
Qualified to level 6 in an appropriate discipline such as engineering or management, you must hold practitioner level qualification such as APM, PRINCE 2 or PMI. Having already been a PM in end-to-end projects you have managed large complex projects to an approved standard or regulation and are able to work in an environment with significant political interest. Understanding the RIBA Plan of Works 2022, your good quality report writing and communication skills are supported by the ability to provide clear and coherent information to a range of stakeholders.
In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As a Technical Co-Operation Officer, you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.
Our Benefits Package Includes:
An International Supplement (of at least £15,900 per annum), full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Annual Pension Contribution of 7.5% of salary
Annual Leave of 30 days per annum plus Public Holidays
How to Apply:
An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on 0203 818 7610 or via email: shgukrep@sthelenagov.com .
Applications must be sent to shgukrep@sthelenagov.com and received by 21 April 2025.
To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV.
The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.
31/03/2025
Full time
Project Manager (New Build Prison)
St Helena Island, South Atlantic
2 years FTC available immediately
£55k pa, depending on experience and qualifications, plus International Supplement
Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid. The island is famous for being the place of incarceration of Napoleon Bonaparte in the final years of his life. Now, design specifications for a new build prison to accommodate circa 60 inmates have been developed in consultation with the Ministry of Justice, based largely on category C prison design. The Government has contracted a Design and Supervise consultancy to produce final design, construction and technical drawings in October 2025, following which a local construction firm will be appointed.
You will lead the project through the RIBA project cycle working closely with the Project Executive and Programme Manager, ensuring all interests are fully represented at Project Board and remain a focus throughout the project life.
You will own safely, timing, budget and quality, measuring and reporting on project performance to governance bodies to allow evidence-based decision making. This will include procurement and contract management of consultants, contractors and suppliers. You must co-ordinate the project through the remaining design stages, leading the design authority team, ensuring the design complies with relevant policies, standards and regulations. You should develop and maintain project plans and schedules, taking into account technical feasibility, dependencies, constraints, stakeholders and resources.
You will negotiate and manage the contractor’s programme of works and undertake contract administration and management by interfacing with Procurement Services and the Attorney General’s Chambers.
Qualified to level 6 in an appropriate discipline such as engineering or management, you must hold practitioner level qualification such as APM, PRINCE 2 or PMI. Having already been a PM in end-to-end projects you have managed large complex projects to an approved standard or regulation and are able to work in an environment with significant political interest. Understanding the RIBA Plan of Works 2022, your good quality report writing and communication skills are supported by the ability to provide clear and coherent information to a range of stakeholders.
In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As a Technical Co-Operation Officer, you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.
Our Benefits Package Includes:
An International Supplement (of at least £15,900 per annum), full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Annual Pension Contribution of 7.5% of salary
Annual Leave of 30 days per annum plus Public Holidays
How to Apply:
An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on 0203 818 7610 or via email: shgukrep@sthelenagov.com .
Applications must be sent to shgukrep@sthelenagov.com and received by 21 April 2025.
To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV.
The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.
Senior Project Manager
St Helena Island, South Atlantic
2 years FTC available immediately
£65k pa, depending on experience and qualifications, plus International Supplement
Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid.
In this vital role you will manage project teams’ roles and ensure responsibilities are well defined. You will guide, train and mentor PMs, build delivery capacity and assure projects, taking the lead on procurement and contract management to ensure delivery within agreed tolerances. As you build delivery capacity you will lead the Project Management training programme and advise and assist with the development of the Project Management Framework and tools. You must measure performance and report to governance bodies to facilitate evidence-based decision making.
Ensuring that appropriate approvals are gained prior to commencement you will manage projects to time, cost and quality, taking into account technical feasibility, dependencies, constraints, stakeholders and resources. Tracking progress, you will manage changes in project scope, schedule and cost.
You must identify, monitor and engage internal and external stakeholders. Overseeing communications, stakeholder engagement, and community engagement activities, you will proactively co-ordinate with consultants and contractors. You will own the end-to-end procurement process, ensuring relevant approvals have been obtained, with preparation of tender documentation, facilitation of tender evaluations and contract signing.
Qualified to level 6 in an appropriate discipline such as engineering or management, you must hold practitioner level qualification such as APM, PRINCE 2 or PMI. Having already been a PM in end-to-end projects delivering high quality project management services, you are able to work in an environment with significant political interest. Your practical experience covers planning, implementation and review in all stages of the project life cycle.
Your good quality report writing and communication skills are supported by the ability to provide clear and coherent information to a range of stakeholders. You can deliver precise, concise and coherent drafting on technical issues with the ability to explain complex matters to non-specialists. Mentoring and developing staff, you have already delivered high quality project management training and coaching
In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As a Technical Co-Operation Officer, you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.
Our Benefits Package Includes:
An International Supplement (of at least £16,800 per annum), full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Annual Pension Contribution of 7.5% of salary
Annual Leave of 30 days per annum plus Public Holidays
How to Apply:
An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on 0203 818 7610 or via email: shgukrep@sthelenagov.com .
Applications must be sent to shgukrep@sthelenagov.com and received by 21 April 2025.
To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV.
The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.
31/03/2025
Full time
Senior Project Manager
St Helena Island, South Atlantic
2 years FTC available immediately
£65k pa, depending on experience and qualifications, plus International Supplement
Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid.
In this vital role you will manage project teams’ roles and ensure responsibilities are well defined. You will guide, train and mentor PMs, build delivery capacity and assure projects, taking the lead on procurement and contract management to ensure delivery within agreed tolerances. As you build delivery capacity you will lead the Project Management training programme and advise and assist with the development of the Project Management Framework and tools. You must measure performance and report to governance bodies to facilitate evidence-based decision making.
Ensuring that appropriate approvals are gained prior to commencement you will manage projects to time, cost and quality, taking into account technical feasibility, dependencies, constraints, stakeholders and resources. Tracking progress, you will manage changes in project scope, schedule and cost.
You must identify, monitor and engage internal and external stakeholders. Overseeing communications, stakeholder engagement, and community engagement activities, you will proactively co-ordinate with consultants and contractors. You will own the end-to-end procurement process, ensuring relevant approvals have been obtained, with preparation of tender documentation, facilitation of tender evaluations and contract signing.
Qualified to level 6 in an appropriate discipline such as engineering or management, you must hold practitioner level qualification such as APM, PRINCE 2 or PMI. Having already been a PM in end-to-end projects delivering high quality project management services, you are able to work in an environment with significant political interest. Your practical experience covers planning, implementation and review in all stages of the project life cycle.
Your good quality report writing and communication skills are supported by the ability to provide clear and coherent information to a range of stakeholders. You can deliver precise, concise and coherent drafting on technical issues with the ability to explain complex matters to non-specialists. Mentoring and developing staff, you have already delivered high quality project management training and coaching
In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As a Technical Co-Operation Officer, you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.
Our Benefits Package Includes:
An International Supplement (of at least £16,800 per annum), full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh
Annual Pension Contribution of 7.5% of salary
Annual Leave of 30 days per annum plus Public Holidays
How to Apply:
An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on 0203 818 7610 or via email: shgukrep@sthelenagov.com .
Applications must be sent to shgukrep@sthelenagov.com and received by 21 April 2025.
To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV.
The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
03/02/2023
Permanent
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
