Role: Marketing and Business Support Officer Location: LS15 Contract Type: Permanent Working Pattern: Full Time (Part Time Considered) Salary: 27,000 - 40,000 per annum Are you ready to take your marketing skills to the next level in a dynamic and innovative environment? Our client, a forward-thinking company, is seeking a Marketing and Business Support Officer to join their vibrant team! If you thrive in a fast-paced setting and are excited about the opportunity to contribute to a growing business, read on! Role Overview As the Marketing and Business Support Officer, you will be at the heart of their digital presence and business operations. This role is perfect for a multi-skilled individual who enjoys balancing digital marketing, operational support, and business development tasks. You will engage with clients and stakeholders while maintaining the digital systems and processes. Key Responsibilities Digital and Marketing Support Maintain and update the company website, featuring blogs, team updates, and case studies Schedule and post engaging content across LinkedIn, TikTok, Instagram, and other platforms Create eye-catching marketing materials, graphics, and short videos Run targeted email marketing campaigns and segment audience lists effectively Assist with PPC campaign setup, monitoring, and reporting (Google Ads, Meta, LinkedIn Ads) Track and report digital performance across social media, web, and email platforms Business Operations and Admin Manage client, contact, and project data within our CRM system Organise internal drives and databases for clarity and efficiency Provide support for new team member onboarding and administrative tasks Assist with compliance and risk-related administration, including data security and GDPR Maintain records of policy reviews, training logs, and documentation Conduct research to identify new leads and support bid writing Help maintain contact databases and build professional relationships Drive process improvements and digital automation where relevant Essential Skills for the Role: Experience in CRM management and customer service Organised, detail-oriented, and confident in managing varied tasks Familiarity with website CMSs such as WordPress Comfortable using social media platforms and scheduling tools Proficient in Microsoft 365, cloud tools, and basic reporting Strong written and verbal communication skills Completed or currently undertaking a Digital Marketer (Level 3) apprenticeship or equivalent qualification/experience Desirable Skills: Previous experience in a construction consultancy or professional services environment Background in the construction or property sector Experience with email platforms like Mailchimp and basic video editing tools Are you ready to make an impact? If you're enthusiastic about marketing and business support in the construction industry, we want to hear from you! Apply now to join our client's fantastic team and embark on an exciting career journey! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 02, 2025
Full time
Role: Marketing and Business Support Officer Location: LS15 Contract Type: Permanent Working Pattern: Full Time (Part Time Considered) Salary: 27,000 - 40,000 per annum Are you ready to take your marketing skills to the next level in a dynamic and innovative environment? Our client, a forward-thinking company, is seeking a Marketing and Business Support Officer to join their vibrant team! If you thrive in a fast-paced setting and are excited about the opportunity to contribute to a growing business, read on! Role Overview As the Marketing and Business Support Officer, you will be at the heart of their digital presence and business operations. This role is perfect for a multi-skilled individual who enjoys balancing digital marketing, operational support, and business development tasks. You will engage with clients and stakeholders while maintaining the digital systems and processes. Key Responsibilities Digital and Marketing Support Maintain and update the company website, featuring blogs, team updates, and case studies Schedule and post engaging content across LinkedIn, TikTok, Instagram, and other platforms Create eye-catching marketing materials, graphics, and short videos Run targeted email marketing campaigns and segment audience lists effectively Assist with PPC campaign setup, monitoring, and reporting (Google Ads, Meta, LinkedIn Ads) Track and report digital performance across social media, web, and email platforms Business Operations and Admin Manage client, contact, and project data within our CRM system Organise internal drives and databases for clarity and efficiency Provide support for new team member onboarding and administrative tasks Assist with compliance and risk-related administration, including data security and GDPR Maintain records of policy reviews, training logs, and documentation Conduct research to identify new leads and support bid writing Help maintain contact databases and build professional relationships Drive process improvements and digital automation where relevant Essential Skills for the Role: Experience in CRM management and customer service Organised, detail-oriented, and confident in managing varied tasks Familiarity with website CMSs such as WordPress Comfortable using social media platforms and scheduling tools Proficient in Microsoft 365, cloud tools, and basic reporting Strong written and verbal communication skills Completed or currently undertaking a Digital Marketer (Level 3) apprenticeship or equivalent qualification/experience Desirable Skills: Previous experience in a construction consultancy or professional services environment Background in the construction or property sector Experience with email platforms like Mailchimp and basic video editing tools Are you ready to make an impact? If you're enthusiastic about marketing and business support in the construction industry, we want to hear from you! Apply now to join our client's fantastic team and embark on an exciting career journey! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To provide an effective service for managing all aspects of the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. To ensure Council homes receive capital investment, stock condition surveys, cyclical programmes and adaptations in a timely and efficient manner. Client Details My client oversees the maintenance and delivery of over 6000 social housing properties to tenants across the East Midlands. Description - Day to day management of the Capital Investment, Technical, Cyclical, Adaptations and office teams, managing resources to ensure that the service meets statutory requirements and monitoring performance to ensure that the service meets service plan and performance indicator targets and operational needs. - To act as the lead officer and senior technical advisor for the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations areas of Housing Property Services, providing Health and Safety, legislative guidance and technical support to the Capital Investment Teams and the Council. Preparing reports and attending meetings as required. - To procure, implement and manage the provision of suitable specialist contracts (for example, roofing, energy improvements etc.) used by the Capital Investment Team to ensure a consistently high quality of service delivery to service users. - To procure and manage suitable contractors, as required, to support the in house Direct Labour Organisation staff in the fulfilment of the delivery of the Council's statutory capital property investment programme, stock condition surveys, cyclical programmes and council housing adaptation requirements. - To proactively manage staff development and training to ensure the team has the requisite levels of knowledge, skills, and competency validation to perform their roles. - To work with wider teams in Housing to develop, implement and monitor a process for recharging tenants and leaseholders of the clients repair works undertaken by the capital investment teams which are the responsibility of the tenant or leaseholder to resolve. - To ensure that there is effective and timely forecasting and analysis of business and financial data to enable robust budget management and budget planning, minimising financial risks, and maximising potential efficiencies. Profile - Degree or equivalent experience in social housing maintenance. - Extensive knowledge and understanding of the Landlord and Tenant Act 1985, the Housing Act 2004 and associated legislation. - Excellent leadership, negotiation and influencing skills, including change management and improvement in service delivery. Job Offer - Competitive day rate - Initial 3 month contract with view to be extended - Hybrid working
Sep 02, 2025
Seasonal
To provide an effective service for managing all aspects of the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. To ensure Council homes receive capital investment, stock condition surveys, cyclical programmes and adaptations in a timely and efficient manner. Client Details My client oversees the maintenance and delivery of over 6000 social housing properties to tenants across the East Midlands. Description - Day to day management of the Capital Investment, Technical, Cyclical, Adaptations and office teams, managing resources to ensure that the service meets statutory requirements and monitoring performance to ensure that the service meets service plan and performance indicator targets and operational needs. - To act as the lead officer and senior technical advisor for the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations areas of Housing Property Services, providing Health and Safety, legislative guidance and technical support to the Capital Investment Teams and the Council. Preparing reports and attending meetings as required. - To procure, implement and manage the provision of suitable specialist contracts (for example, roofing, energy improvements etc.) used by the Capital Investment Team to ensure a consistently high quality of service delivery to service users. - To procure and manage suitable contractors, as required, to support the in house Direct Labour Organisation staff in the fulfilment of the delivery of the Council's statutory capital property investment programme, stock condition surveys, cyclical programmes and council housing adaptation requirements. - To proactively manage staff development and training to ensure the team has the requisite levels of knowledge, skills, and competency validation to perform their roles. - To work with wider teams in Housing to develop, implement and monitor a process for recharging tenants and leaseholders of the clients repair works undertaken by the capital investment teams which are the responsibility of the tenant or leaseholder to resolve. - To ensure that there is effective and timely forecasting and analysis of business and financial data to enable robust budget management and budget planning, minimising financial risks, and maximising potential efficiencies. Profile - Degree or equivalent experience in social housing maintenance. - Extensive knowledge and understanding of the Landlord and Tenant Act 1985, the Housing Act 2004 and associated legislation. - Excellent leadership, negotiation and influencing skills, including change management and improvement in service delivery. Job Offer - Competitive day rate - Initial 3 month contract with view to be extended - Hybrid working
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Contract
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Site Manager - Planned retrofit works 50k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Sep 01, 2025
Full time
Site Manager - Planned retrofit works 50k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Learning and Development Manager- Chatham- Hybrid Are you an experienced Learning and Development leader with a passion for shaping the future of talent in the construction and engineering industry? Our client is seeking a dynamic L&D Strategy Lead to spearhead the development and evolution of a company-wide learning strategy that aligns with business needs. This is a unique opportunity to make a significant impact within a thriving organisation. Key Responsibilities: As the L&D Strategy Lead, you will: Develop, Implement, and Evolve a robust L&D strategy that aligns with organisational goals. Create Clear Role-Based Progression Routes that map skills milestones and learning options for employees. Embed L&D into Line Management practises , ensuring that learning is part of everyday conversations. Utilise Metric-Based Analysis , Subject Matter Expert (SME) collaboration, and post-course evaluations to drive continuous improvement. Manage and optimise the L&D Platform , curating high-quality learning resources that reflect the latest industry developments. Monitor and analyse Platform Usage to ensure effective learning delivery. Integrate Business Critical Training and CPD to support regulatory compliance and promote professional growth. Champion User Adoption through innovative communication campaigns. Conduct Skills Gap Analyses regularly to identify current and future capability needs. Design and Deliver Learning Solutions , including technical training, leadership development, and soft skills programmes, using a blend of eLearning, workshops, webinars, and coaching. Manage the L&D Budget effectively to maximise training impact. Liaise with External Training Providers and Vendors , establishing valuable partnerships. Build Relationships with Academic Institutions , participate in industry forums, and position the organisation as a thought leader. Prepare Monthly Performance Reviews for the Chief People Officer (CPO). What We're Looking For: CIPD Level 5 is essential; CIPD Level 7 is desirable. Proven experience as an L&D leader within the construction or engineering sector. Strong skills in learning strategy development and execution. Excellent communication and interpersonal skills with the ability to influence at all levels. A proactive approach to identifying and addressing learning needs. What's in It for You? Competitive salary and benefits package. Hybrid working model A vibrant work environment where your contributions matter. Opportunities for professional development and career growth. The chance to be at the forefront of innovative learning solutions in the construction and engineering industry. If you're ready to take the next step in your career and drive impactful learning initiatives, we want to hear from you! Join our client in shaping a culture of continuous learning and development. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Learning and Development Manager- Chatham- Hybrid Are you an experienced Learning and Development leader with a passion for shaping the future of talent in the construction and engineering industry? Our client is seeking a dynamic L&D Strategy Lead to spearhead the development and evolution of a company-wide learning strategy that aligns with business needs. This is a unique opportunity to make a significant impact within a thriving organisation. Key Responsibilities: As the L&D Strategy Lead, you will: Develop, Implement, and Evolve a robust L&D strategy that aligns with organisational goals. Create Clear Role-Based Progression Routes that map skills milestones and learning options for employees. Embed L&D into Line Management practises , ensuring that learning is part of everyday conversations. Utilise Metric-Based Analysis , Subject Matter Expert (SME) collaboration, and post-course evaluations to drive continuous improvement. Manage and optimise the L&D Platform , curating high-quality learning resources that reflect the latest industry developments. Monitor and analyse Platform Usage to ensure effective learning delivery. Integrate Business Critical Training and CPD to support regulatory compliance and promote professional growth. Champion User Adoption through innovative communication campaigns. Conduct Skills Gap Analyses regularly to identify current and future capability needs. Design and Deliver Learning Solutions , including technical training, leadership development, and soft skills programmes, using a blend of eLearning, workshops, webinars, and coaching. Manage the L&D Budget effectively to maximise training impact. Liaise with External Training Providers and Vendors , establishing valuable partnerships. Build Relationships with Academic Institutions , participate in industry forums, and position the organisation as a thought leader. Prepare Monthly Performance Reviews for the Chief People Officer (CPO). What We're Looking For: CIPD Level 5 is essential; CIPD Level 7 is desirable. Proven experience as an L&D leader within the construction or engineering sector. Strong skills in learning strategy development and execution. Excellent communication and interpersonal skills with the ability to influence at all levels. A proactive approach to identifying and addressing learning needs. What's in It for You? Competitive salary and benefits package. Hybrid working model A vibrant work environment where your contributions matter. Opportunities for professional development and career growth. The chance to be at the forefront of innovative learning solutions in the construction and engineering industry. If you're ready to take the next step in your career and drive impactful learning initiatives, we want to hear from you! Join our client in shaping a culture of continuous learning and development. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Howells Solutions Limited
St. Albans, Hertfordshire
Site Manager - Planned works Salary: Competitive+ Package and Benefits Full-time, permanent position Based in St Albans We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in St Albans. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Sep 01, 2025
Full time
Site Manager - Planned works Salary: Competitive+ Package and Benefits Full-time, permanent position Based in St Albans We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in St Albans. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Site Manager - Planned retrofit works 50-55k + Benefits Based in Sheffield Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
Sep 01, 2025
Full time
Site Manager - Planned retrofit works 50-55k + Benefits Based in Sheffield Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
Site Manager - Planned works 545-55k + package or salary sacrifice scheme Full-time, permanent position Based in Kirklees We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works contract consisting of internals and externals and FRA project in Kirklees. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Required Criteria: Ideally experience working within the social housing planned maintenance/FRA sector SMSTS Scaffold inspection CSCS Card Asbestos awareness Full UK driving license Strong communication skills NVQ Level 4 (minimum) You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 55K + car allowance or salary sacrifice scheme. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Sep 01, 2025
Full time
Site Manager - Planned works 545-55k + package or salary sacrifice scheme Full-time, permanent position Based in Kirklees We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works contract consisting of internals and externals and FRA project in Kirklees. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Required Criteria: Ideally experience working within the social housing planned maintenance/FRA sector SMSTS Scaffold inspection CSCS Card Asbestos awareness Full UK driving license Strong communication skills NVQ Level 4 (minimum) You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 55K + car allowance or salary sacrifice scheme. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Site Manager - Planned works (Retrofit and planned works) 50-60k + package and Benefits Full-time, permanent position Based in Battersea/Dulwich We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and adhoc planned works project for Social Housing in Battersea/Dulwich. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Sep 01, 2025
Full time
Site Manager - Planned works (Retrofit and planned works) 50-60k + package and Benefits Full-time, permanent position Based in Battersea/Dulwich We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and adhoc planned works project for Social Housing in Battersea/Dulwich. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Site Manager - Planned works (Retrofit and planned works) 50-60k + Benefits Full-time, permanent position Based in Huntingdon/Bedfordshire We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Huntingdon/Bedfordshire. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Sep 01, 2025
Full time
Site Manager - Planned works (Retrofit and planned works) 50-60k + Benefits Full-time, permanent position Based in Huntingdon/Bedfordshire We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Huntingdon/Bedfordshire. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Quality Advisor Location: North Lanarkshire Reference: J45735 Contract Scotland is proud to be working in partnership with a leading global provider of engineering infrastructure solutions to recruit a Quality Advisor on a permanent basis. This role will support the delivery of highways projects across North Lanarkshire. This is an excellent opportunity for an experienced quality professional to join a progressive organisation and take an active role in maintaining and enhancing quality standards across critical infrastructure works. Key Responsibilities Support the development and ongoing maintenance of the company s Quality Management System. Develop and implement quality assurance strategies, policies, and procedures aligned with business objectives. Design and oversee robust testing processes, ensuring coverage of functional, regression, performance, and security testing. Work collaboratively with cross-functional teams to uphold quality standards. Monitor and report on quality metrics, including internal and contractual KPIs, with a focus on continuous improvement. Identify and mitigate risks to ensure service delivery meets quality and performance expectations. Conduct internal audits and audits of contractors and suppliers. Manage relationships with external partners and suppliers involved in quality assurance. Remain up to date with current industry trends and best practice. Candidate Requirements Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF). Demonstrable experience in a quality assurance role, preferably within infrastructure or construction. Strong understanding of the software development lifecycle and testing methodologies. Proven experience of implementing QA processes aligned with ISO standards. Excellent analytical, organisational, and problem-solving skills. Strong interpersonal and communication abilities, with the capacity to lead and support others. Full UK driving licence. Proactive, flexible, and committed to the organisation s values, including equality, diversity, and inclusion. What We Offer The opportunity to join a reputable organisation involved in major infrastructure projects. A collaborative, high-performing work environment. A permanent role with competitive remuneration and career development prospects. If this opportunity aligns with your skills and aspirations, we would be pleased to receive your application. To apply, please submit your most recent CV or contact Louise Knock on (phone number removed), quoting reference J45735, for further information. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Sep 01, 2025
Full time
Quality Advisor Location: North Lanarkshire Reference: J45735 Contract Scotland is proud to be working in partnership with a leading global provider of engineering infrastructure solutions to recruit a Quality Advisor on a permanent basis. This role will support the delivery of highways projects across North Lanarkshire. This is an excellent opportunity for an experienced quality professional to join a progressive organisation and take an active role in maintaining and enhancing quality standards across critical infrastructure works. Key Responsibilities Support the development and ongoing maintenance of the company s Quality Management System. Develop and implement quality assurance strategies, policies, and procedures aligned with business objectives. Design and oversee robust testing processes, ensuring coverage of functional, regression, performance, and security testing. Work collaboratively with cross-functional teams to uphold quality standards. Monitor and report on quality metrics, including internal and contractual KPIs, with a focus on continuous improvement. Identify and mitigate risks to ensure service delivery meets quality and performance expectations. Conduct internal audits and audits of contractors and suppliers. Manage relationships with external partners and suppliers involved in quality assurance. Remain up to date with current industry trends and best practice. Candidate Requirements Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF). Demonstrable experience in a quality assurance role, preferably within infrastructure or construction. Strong understanding of the software development lifecycle and testing methodologies. Proven experience of implementing QA processes aligned with ISO standards. Excellent analytical, organisational, and problem-solving skills. Strong interpersonal and communication abilities, with the capacity to lead and support others. Full UK driving licence. Proactive, flexible, and committed to the organisation s values, including equality, diversity, and inclusion. What We Offer The opportunity to join a reputable organisation involved in major infrastructure projects. A collaborative, high-performing work environment. A permanent role with competitive remuneration and career development prospects. If this opportunity aligns with your skills and aspirations, we would be pleased to receive your application. To apply, please submit your most recent CV or contact Louise Knock on (phone number removed), quoting reference J45735, for further information. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Site Manager - Planned retrofit works 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Sep 01, 2025
Full time
Site Manager - Planned retrofit works 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Head of Estates, Strategy, Compliance & Planning Salary: 75,777 + Car Allowance Location: Maidstone, Kent (Hybrid Working) Hours: 37 hours per week, Monday to Friday Reports to: Chief Financial Officer Line Management: 4 direct reports - Asset & Planning Manager, Building Safety Manager, Compliance Manager, Energy Manager Main Purpose of the Role: To lead the strategic planning and long-term development of the estate portfolio for Kent Police, ensuring optimal property utilisation, statutory compliance, and environmental sustainability. The postholder will be responsible for developing and delivering a 10-20-year estate strategy aligned with operational policing needs and the vision of the Chief Constable and the Office of the Police and Crime Commissioner (OPCC). Key Responsibilities: Strategic Estate Planning: Develop and implement a long-term estate strategy and property plan, ensuring alignment with operational requirements and future policing needs. Environmental Leadership: Lead the Force's green agenda in estates, embedding sustainability, energy efficiency, and carbon reduction into all estate-related activities. Team Leadership: Provide visible leadership to the Estates Strategy, Compliance & Planning team, setting clear objectives, monitoring performance, and fostering a culture of continuous improvement. Compliance & Risk Management: Oversee statutory compliance across the estate, including fire safety, water and electrical testing, and ensure robust governance and risk management frameworks are in place. Asset Management: Maintain an accurate estate asset register and lead on property acquisitions, disposals, and utilisation to maximise value and efficiency. Policy & Process Development: Create and review estate-related policies and procedures to ensure legal compliance and operational effectiveness. Financial Oversight: Manage capital and revenue budgets for estate services, ensuring financial accountability and alignment with strategic priorities. Stakeholder Engagement: Act as the subject matter expert, advising senior leaders and engaging with internal and external stakeholders to deliver innovative estate solutions. Person Specification: Essential Qualifications & Experience: Chartered Surveyor with RICS accreditation Extensive leadership experience in estates or construction at a strategic level Proven track record in estate strategy, compliance, and asset management Strong financial acumen, including experience in complex financial modelling Excellent negotiation and communication skills Experience drafting strategic and compliance documentation Desirable Attributes: Proactive, self-motivated, and flexible Strong interpersonal skills and ability to influence at all levels Skilled in coordinating and prioritising across a diverse estate portfolio Committed to sustainability and continuous improvement Benefits includes 30 days annual leave increasing upon service + 1 day for Xmas, 400 a month car allowance or lease scheme. Annual salary increase
Sep 01, 2025
Full time
Head of Estates, Strategy, Compliance & Planning Salary: 75,777 + Car Allowance Location: Maidstone, Kent (Hybrid Working) Hours: 37 hours per week, Monday to Friday Reports to: Chief Financial Officer Line Management: 4 direct reports - Asset & Planning Manager, Building Safety Manager, Compliance Manager, Energy Manager Main Purpose of the Role: To lead the strategic planning and long-term development of the estate portfolio for Kent Police, ensuring optimal property utilisation, statutory compliance, and environmental sustainability. The postholder will be responsible for developing and delivering a 10-20-year estate strategy aligned with operational policing needs and the vision of the Chief Constable and the Office of the Police and Crime Commissioner (OPCC). Key Responsibilities: Strategic Estate Planning: Develop and implement a long-term estate strategy and property plan, ensuring alignment with operational requirements and future policing needs. Environmental Leadership: Lead the Force's green agenda in estates, embedding sustainability, energy efficiency, and carbon reduction into all estate-related activities. Team Leadership: Provide visible leadership to the Estates Strategy, Compliance & Planning team, setting clear objectives, monitoring performance, and fostering a culture of continuous improvement. Compliance & Risk Management: Oversee statutory compliance across the estate, including fire safety, water and electrical testing, and ensure robust governance and risk management frameworks are in place. Asset Management: Maintain an accurate estate asset register and lead on property acquisitions, disposals, and utilisation to maximise value and efficiency. Policy & Process Development: Create and review estate-related policies and procedures to ensure legal compliance and operational effectiveness. Financial Oversight: Manage capital and revenue budgets for estate services, ensuring financial accountability and alignment with strategic priorities. Stakeholder Engagement: Act as the subject matter expert, advising senior leaders and engaging with internal and external stakeholders to deliver innovative estate solutions. Person Specification: Essential Qualifications & Experience: Chartered Surveyor with RICS accreditation Extensive leadership experience in estates or construction at a strategic level Proven track record in estate strategy, compliance, and asset management Strong financial acumen, including experience in complex financial modelling Excellent negotiation and communication skills Experience drafting strategic and compliance documentation Desirable Attributes: Proactive, self-motivated, and flexible Strong interpersonal skills and ability to influence at all levels Skilled in coordinating and prioritising across a diverse estate portfolio Committed to sustainability and continuous improvement Benefits includes 30 days annual leave increasing upon service + 1 day for Xmas, 400 a month car allowance or lease scheme. Annual salary increase
Sheltered Housing Officer Location: 3 Kingsdowne Close, W10 6SL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 17.73 per hour Job Ref: (phone number removed) Responsibilities Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy, access housing services, and ensure effective signposting to other service providers. Consistently work to meet key performance indicators for sheltered housing to provide and maintain excellent customer services to residents, colleagues, and others. Arrange viewings of accommodation, assist with the moving-in process, and meet void turnaround targets as appropriate. Enable new residents of sheltered housing to settle into the service. Advise, assist, and signpost residents to access appropriate services and support within their sheltered housing scheme or the wider local community. Monitor and report any breaches of tenancy agreements and support the housing management team in dealing with complaints and tenancy disputes. Support scheme meetings and consultation events, ensuring residents are involved in decisions relating to their accommodation and services. Distribute service information on a regular basis. Be knowledgeable about other schemes in the service and cover for absent colleagues in those schemes to provide the best possible service to residents. Provide a friendly welcoming point of contact for residents and visitors entering or leaving the scheme. Be a key holder for the building, allowing access where appropriate and ensuring that communal facilities and the building are secure. Maintain a high standard of cleanliness and order in the scheme, ensuring that communal and office areas are clean and inviting for residents and visitors at all times. Manage and maintain the communal laundry facilities and guest rooms where applicable. Be conversant with emergency procedures and implement them when necessary. Be conversant with all health and safety requirements for the scheme and ensure relevant risk assessments, health and safety checks, communal and residents alarm testing, regular fire alarm testing, and annual inspections are carried out. Support residents to comply with health and safety requirements for the scheme and in the safe use of communal facilities, the alarm system, pull cords, and any other Telecare alarm equipment in their homes and around the scheme. Ensure that scheme and resident keys are kept safe and secure at all times and tested regularly. Carry out regular building walkabouts and inspections, including the exterior, maintaining security, and identifying and reporting any repairs or maintenance required. Organise building, communal, and alarm system repairs for the scheme as needed, and ensure access arrangements are in place. Liaise with and oversee the work of any staff or contractors providing maintenance or other services to the scheme. Comply with requests for information such as utility meter readings, repairs to common parts and exterior, and services provided to residents through the service charge, e.g., cleaning. Report any concerns relating to Safeguarding using the organisational procedures. Deliver services that promote equality, diversity, and fair access. Maintain accurate records and ensure all confidential data and information is securely held and complies with data protection requirements. Actively participate in service and policy reviews and inspections to ensure best practice at all times. Keep up to date with information relating to changes in service, working practices, or legislation affecting older people, and advise residents accordingly. Perform any other duties relevant to the scope of the role. Person Specification Educated to GCSE standard or equivalent. Demonstrable and relevant experience of providing excellent customer services in varied settings. Experience of working with computerised systems and packages. Administrative and record-keeping experience. Knowledge of current issues in sheltered and social housing. Knowledge of community alarms services, sheltered housing, and other support services. Excellent, clear, and concise written communication skills. Excellent and articulate verbal communication skills. Ability to complete tasks and resolve issues within required deadlines. Ability to make measured decisions and implement them. Ability to work well under pressure and cope in challenging situations. Ability to work systematically and methodically. Ability to work as part of a team or independently in a flexible and positive manner. Willingness to learn and adapt to an ever-changing work environment. A commitment to and understanding of the principles of equal opportunities in both employment and service delivery. A clear understanding of all aspects of Enhanced Housing Management and an ability to demonstrate commitment to continuous improvement. Ability to undertake presentations to a wide audience. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contract
Sheltered Housing Officer Location: 3 Kingsdowne Close, W10 6SL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 17.73 per hour Job Ref: (phone number removed) Responsibilities Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy, access housing services, and ensure effective signposting to other service providers. Consistently work to meet key performance indicators for sheltered housing to provide and maintain excellent customer services to residents, colleagues, and others. Arrange viewings of accommodation, assist with the moving-in process, and meet void turnaround targets as appropriate. Enable new residents of sheltered housing to settle into the service. Advise, assist, and signpost residents to access appropriate services and support within their sheltered housing scheme or the wider local community. Monitor and report any breaches of tenancy agreements and support the housing management team in dealing with complaints and tenancy disputes. Support scheme meetings and consultation events, ensuring residents are involved in decisions relating to their accommodation and services. Distribute service information on a regular basis. Be knowledgeable about other schemes in the service and cover for absent colleagues in those schemes to provide the best possible service to residents. Provide a friendly welcoming point of contact for residents and visitors entering or leaving the scheme. Be a key holder for the building, allowing access where appropriate and ensuring that communal facilities and the building are secure. Maintain a high standard of cleanliness and order in the scheme, ensuring that communal and office areas are clean and inviting for residents and visitors at all times. Manage and maintain the communal laundry facilities and guest rooms where applicable. Be conversant with emergency procedures and implement them when necessary. Be conversant with all health and safety requirements for the scheme and ensure relevant risk assessments, health and safety checks, communal and residents alarm testing, regular fire alarm testing, and annual inspections are carried out. Support residents to comply with health and safety requirements for the scheme and in the safe use of communal facilities, the alarm system, pull cords, and any other Telecare alarm equipment in their homes and around the scheme. Ensure that scheme and resident keys are kept safe and secure at all times and tested regularly. Carry out regular building walkabouts and inspections, including the exterior, maintaining security, and identifying and reporting any repairs or maintenance required. Organise building, communal, and alarm system repairs for the scheme as needed, and ensure access arrangements are in place. Liaise with and oversee the work of any staff or contractors providing maintenance or other services to the scheme. Comply with requests for information such as utility meter readings, repairs to common parts and exterior, and services provided to residents through the service charge, e.g., cleaning. Report any concerns relating to Safeguarding using the organisational procedures. Deliver services that promote equality, diversity, and fair access. Maintain accurate records and ensure all confidential data and information is securely held and complies with data protection requirements. Actively participate in service and policy reviews and inspections to ensure best practice at all times. Keep up to date with information relating to changes in service, working practices, or legislation affecting older people, and advise residents accordingly. Perform any other duties relevant to the scope of the role. Person Specification Educated to GCSE standard or equivalent. Demonstrable and relevant experience of providing excellent customer services in varied settings. Experience of working with computerised systems and packages. Administrative and record-keeping experience. Knowledge of current issues in sheltered and social housing. Knowledge of community alarms services, sheltered housing, and other support services. Excellent, clear, and concise written communication skills. Excellent and articulate verbal communication skills. Ability to complete tasks and resolve issues within required deadlines. Ability to make measured decisions and implement them. Ability to work well under pressure and cope in challenging situations. Ability to work systematically and methodically. Ability to work as part of a team or independently in a flexible and positive manner. Willingness to learn and adapt to an ever-changing work environment. A commitment to and understanding of the principles of equal opportunities in both employment and service delivery. A clear understanding of all aspects of Enhanced Housing Management and an ability to demonstrate commitment to continuous improvement. Ability to undertake presentations to a wide audience. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Contract
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
Sep 01, 2025
Full time
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contract
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contract
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
Sep 01, 2025
Contract
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
We're working with a busy London borough to recruit an experienced and motivated Senior Allocations & Lettings Officer. This is a key leadership role within the housing service, overseeing the delivery of a responsive and financially efficient allocations and lettings function in line with the Council's policies, procedures, and relevant legislation. You'll be managing a small team, ensuring the provision of high-quality housing solutions through the housing register, transfers, decants, and under-occupation, while maintaining a strong customer focus and promoting joined-up working across departments and with external partners. The Role Lead and manage the allocations and lettings team to deliver a high-quality service in accordance with the Housing Act 1996 Parts VI & VII, the Homelessness Code of Guidance, and the Council's Allocation Scheme. Monitor and deliver on key performance indicators, including void turnaround times, to minimise rent loss and maximise efficiency. Oversee nominations to Registered Providers in line with deed of nomination agreements and allocation policy. Provide advice, guidance, and support to residents on housing options, temporary accommodation, and social housing. Manage Members' enquiries, customer complaints, and correspondence to agreed timescales and standards. Liaise with internal teams, contractors, landlords, and external agencies to resolve issues and ensure service delivery excellence. Ensure accurate and up-to-date record keeping on the Council's housing IT systems to meet legal obligations. Support emergency housing decants and transfers, and monitor the progress of void properties in conjunction with surveyors and contractors. Produce and analyse performance data, and contribute to policy development and service improvement initiatives. Ensure compliance with all relevant legislation, health and safety, equal opportunities, safeguarding, and information governance requirements. Key Requirements Strong understanding of housing legislation, policy, and practice, particularly around allocations, lettings, and homelessness. Proven experience managing a housing allocations or lettings service in a local authority or similar environment. Track record of meeting performance targets and delivering service improvements. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, elected members, and external partners. Strong organisational and problem-solving skills, with the ability to work under pressure and manage competing priorities. Experience of staff management, including motivation, training, and development. Good numeracy, IT literacy, and report-writing skills. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contract
We're working with a busy London borough to recruit an experienced and motivated Senior Allocations & Lettings Officer. This is a key leadership role within the housing service, overseeing the delivery of a responsive and financially efficient allocations and lettings function in line with the Council's policies, procedures, and relevant legislation. You'll be managing a small team, ensuring the provision of high-quality housing solutions through the housing register, transfers, decants, and under-occupation, while maintaining a strong customer focus and promoting joined-up working across departments and with external partners. The Role Lead and manage the allocations and lettings team to deliver a high-quality service in accordance with the Housing Act 1996 Parts VI & VII, the Homelessness Code of Guidance, and the Council's Allocation Scheme. Monitor and deliver on key performance indicators, including void turnaround times, to minimise rent loss and maximise efficiency. Oversee nominations to Registered Providers in line with deed of nomination agreements and allocation policy. Provide advice, guidance, and support to residents on housing options, temporary accommodation, and social housing. Manage Members' enquiries, customer complaints, and correspondence to agreed timescales and standards. Liaise with internal teams, contractors, landlords, and external agencies to resolve issues and ensure service delivery excellence. Ensure accurate and up-to-date record keeping on the Council's housing IT systems to meet legal obligations. Support emergency housing decants and transfers, and monitor the progress of void properties in conjunction with surveyors and contractors. Produce and analyse performance data, and contribute to policy development and service improvement initiatives. Ensure compliance with all relevant legislation, health and safety, equal opportunities, safeguarding, and information governance requirements. Key Requirements Strong understanding of housing legislation, policy, and practice, particularly around allocations, lettings, and homelessness. Proven experience managing a housing allocations or lettings service in a local authority or similar environment. Track record of meeting performance targets and delivering service improvements. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, elected members, and external partners. Strong organisational and problem-solving skills, with the ability to work under pressure and manage competing priorities. Experience of staff management, including motivation, training, and development. Good numeracy, IT literacy, and report-writing skills. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
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