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housing options officer
Colbern Limited
Specialist Officer
Colbern Limited Northampton, Northamptonshire
Housing Enforcement Officer Northampton Contract £45 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Enforcement Officer Seeking a competent, experienced, and qualified housing enforcement officer. Must have current experience of HHSRS inspections of properties and hold a certificate of competency in the HHSRS regime. Must be able to work from the office at least 3 days per week. Must have a current driving licence and access to a vehicle insured for business use. Role requires standard DBS clearance. Desirable experience of the First Tier Housing Tribunal. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application In-depth knowledge of the wider enforcement options available, beyond the Housing Acts, that contribute to the delivery of improvements to the standards of accommodation for tenants In-depth knowledge of the Protection of Eviction Act 1977, and other related legislation relation to illegal eviction, retaliatory eviction, and the sustainment of residential tenancies Experience of working in a team responsible for the regulation and enforcement of standards in private sector housing, and using risk based inspection programmes, utilising the full range of enforcement options Experience of the production of enforcement cases, including giving evidence in the First Tier Tribunal or Magistrates Court for housing related matters. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
04/03/2026
Contract
Housing Enforcement Officer Northampton Contract £45 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Enforcement Officer Seeking a competent, experienced, and qualified housing enforcement officer. Must have current experience of HHSRS inspections of properties and hold a certificate of competency in the HHSRS regime. Must be able to work from the office at least 3 days per week. Must have a current driving licence and access to a vehicle insured for business use. Role requires standard DBS clearance. Desirable experience of the First Tier Housing Tribunal. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application In-depth knowledge of the wider enforcement options available, beyond the Housing Acts, that contribute to the delivery of improvements to the standards of accommodation for tenants In-depth knowledge of the Protection of Eviction Act 1977, and other related legislation relation to illegal eviction, retaliatory eviction, and the sustainment of residential tenancies Experience of working in a team responsible for the regulation and enforcement of standards in private sector housing, and using risk based inspection programmes, utilising the full range of enforcement options Experience of the production of enforcement cases, including giving evidence in the First Tier Tribunal or Magistrates Court for housing related matters. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Adecco
Interim Temporary Accommodation Housing Officer
Adecco Newham, Northumberland
Client Local Authority in Newham Job Title Interim Temporary Accommodation Housing Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
04/03/2026
Contract
Client Local Authority in Newham Job Title Interim Temporary Accommodation Housing Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
carrington west
Housing Enforcement Officer
carrington west
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
04/03/2026
Contract
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hays
Disrepair Surveyor
Hays
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
04/03/2026
Seasonal
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Adecco
Senior Temporary Accommodation Housing Officer
Adecco Newham, Northumberland
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: 325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
03/03/2026
Seasonal
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: 325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Belmont Recruitment
Move on & Resettlement Officer
Belmont Recruitment Slough, Berkshire
Good Afternoon, I am currently representing Slough Council , who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Move on & Resettlement Officer this role will be: Hybrid 3 days office based SL1 2EJ The right candidate will: The Move On & Resettlement Officer will work with households in temporary accommodation to support and enable their move into longer-term accommodation, primarily within the Private Rented Sector, both inside and outside of Slough Support households in temporary accommodation to secure longer-term PRS accommodation. Work with households to identify realistic housing options and overcome barriers to move-on. Acquire and negotiate accommodation from landlords, letting agents, and accommodation providers. Support households to access employment, training, and skills opportunities. Signpost and refer to appropriate support services. Manage a caseload and develop clear move-on plans. Maintain accurate case records. We require the following: Experience working with vulnerable households. Experience providing housing or resettlement support. Experience of negotiating, acquiring and securing properties to discharge duty into the Private Rented Sector. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
03/03/2026
Contract
Good Afternoon, I am currently representing Slough Council , who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Move on & Resettlement Officer this role will be: Hybrid 3 days office based SL1 2EJ The right candidate will: The Move On & Resettlement Officer will work with households in temporary accommodation to support and enable their move into longer-term accommodation, primarily within the Private Rented Sector, both inside and outside of Slough Support households in temporary accommodation to secure longer-term PRS accommodation. Work with households to identify realistic housing options and overcome barriers to move-on. Acquire and negotiate accommodation from landlords, letting agents, and accommodation providers. Support households to access employment, training, and skills opportunities. Signpost and refer to appropriate support services. Manage a caseload and develop clear move-on plans. Maintain accurate case records. We require the following: Experience working with vulnerable households. Experience providing housing or resettlement support. Experience of negotiating, acquiring and securing properties to discharge duty into the Private Rented Sector. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
SNG (Sovereign Network Group)
Housing Officer (Supported Housing)
SNG (Sovereign Network Group) Thatcham, Berkshire
We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
03/03/2026
Full time
We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Adecco
Senior Temporary Accommodation Housing Officer
Adecco
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: £325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
03/03/2026
Seasonal
Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: £325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
SYHA
Housing Officer (Rent Recovery)
SYHA Sheffield, Yorkshire
Housing Officer (Rent Recovery) Sheffield £33,178 per annum, pro-rata Permanent, Part Time (22.2 hours per week) We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met. As a Housing Officer (Income Management), you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front-line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries. Our wider benefits: Salary - 4B/C £33,178 per annum, pro-rata Working hours - Part time 22.2 hours per week Eligible for essential car user allowance of £94.36 per month plus mileage expenses allowance Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you. About the role: Dealing with customer enquiries and correspondence and delivering SYHA promises. Managing a patch of properties in the South Yorkshire region Managing SYHA tenancies and ensuring that tenancy conditions are adhered to including preparation for and representation of SYHA in any legal proceedings. Making decisions and recommendations on case work. Recording and collating statistical and other information. Maintaining accurate property and tenancy records. Monitoring Service Standards and providing performance management information as required. Liaison with internal and external individuals and organisations which is relevant to the role. Reporting to the Income Management Team Leaders South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have: Ability to work as a member of a team Welfare and Benefit knowledge including Universal Credit Experiencing of liaising with external agencies Ability to work on own initiative and independently Ability to deal with difficult and stressful situations Ability to demonstrate working knowledge of tenancy agreements Excellent numerical, communication and digital skills (including Word, Excel, and CX Housing Management System) Must be passionate about customer care. Good problem solver Budgeting skills and experience Ability to follow established policies and procedures Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Sunday 8th March 2026 at midnight Interview Date: Thursday 19th March 2026
03/03/2026
Full time
Housing Officer (Rent Recovery) Sheffield £33,178 per annum, pro-rata Permanent, Part Time (22.2 hours per week) We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met. As a Housing Officer (Income Management), you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front-line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries. Our wider benefits: Salary - 4B/C £33,178 per annum, pro-rata Working hours - Part time 22.2 hours per week Eligible for essential car user allowance of £94.36 per month plus mileage expenses allowance Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you. About the role: Dealing with customer enquiries and correspondence and delivering SYHA promises. Managing a patch of properties in the South Yorkshire region Managing SYHA tenancies and ensuring that tenancy conditions are adhered to including preparation for and representation of SYHA in any legal proceedings. Making decisions and recommendations on case work. Recording and collating statistical and other information. Maintaining accurate property and tenancy records. Monitoring Service Standards and providing performance management information as required. Liaison with internal and external individuals and organisations which is relevant to the role. Reporting to the Income Management Team Leaders South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have: Ability to work as a member of a team Welfare and Benefit knowledge including Universal Credit Experiencing of liaising with external agencies Ability to work on own initiative and independently Ability to deal with difficult and stressful situations Ability to demonstrate working knowledge of tenancy agreements Excellent numerical, communication and digital skills (including Word, Excel, and CX Housing Management System) Must be passionate about customer care. Good problem solver Budgeting skills and experience Ability to follow established policies and procedures Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Sunday 8th March 2026 at midnight Interview Date: Thursday 19th March 2026
Accent Housing Group
Specialist Housing Partner (Independent Living Housing Officer)
Accent Housing Group St. Neots, Cambridgeshire
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
03/03/2026
Full time
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
Spencer Clarke Group
Housing Allocations Officer
Spencer Clarke Group Maidenhead, Berkshire
Spencer Clarke Group are seeking a Housing Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing applications, manage nominations, and provide housing advice in line with statutory housing legislation and local allocations policy. Duties: Assess housing applications in line with the Allocations Policy and relevant legislation Manage the Housing Register and make direct nominations to suitable households Apply Part 6 and Part 7 of the Housing Act when handling allocations and homelessness cases Provide clear housing advice and practical solutions to customers regarding their housing options Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with housing allocations and the Housing Register Knowledge of homelessness legislation and statutory housing duties Familiarity with Part 6 and Part 7 of the Housing Act 1996 Proven ability to provide housing advice and support to What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
02/03/2026
Seasonal
Spencer Clarke Group are seeking a Housing Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing applications, manage nominations, and provide housing advice in line with statutory housing legislation and local allocations policy. Duties: Assess housing applications in line with the Allocations Policy and relevant legislation Manage the Housing Register and make direct nominations to suitable households Apply Part 6 and Part 7 of the Housing Act when handling allocations and homelessness cases Provide clear housing advice and practical solutions to customers regarding their housing options Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with housing allocations and the Housing Register Knowledge of homelessness legislation and statutory housing duties Familiarity with Part 6 and Part 7 of the Housing Act 1996 Proven ability to provide housing advice and support to What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Hays
Building Surveying Manager
Hays Ipswich, Suffolk
Building Surveying Manager - Hybrid, Permanent role, Salary up to £49,500 ️ Building Surveying Manager - Permanent Role Salary: Up to £49,500 Location: Ipswich (remote/hybrid options available) Your new company Are you a seasoned Building Surveying professional ready to lead complex housing projects and drive service excellence? We're seeking a dynamic Building Surveying Manager to take the reins of a high-performing team and deliver impactful capital improvement programmes across a diverse housing portfolio. Your new role What You'll Be Doing• Lead and manage a team of Chartered Surveyors and technical officers, ensuring quality, compliance, and timely delivery across all projects. • Oversee major capital works, responsive repairs, and planned maintenance programmes, liaising with senior stakeholders to align strategy and execution. • Champion service improvement initiatives, introducing best practices and innovative solutions to enhance customer satisfaction. • Resolve complex disputes and complaints with professionalism, ensuring lessons learned are embedded into future processes. • Spearhead procurement projects, from drafting specifications to managing tenders and contractor performance. • Provide expert advice to senior leadership, prepare strategic reports, and contribute to housing policy development. • Ensure full compliance with health and safety, building regulations, and CDM requirements. What you'll need to succeed What We're Looking For• Degree-qualified in Building Services or equivalent, with at least 5 years of post-qualification experience. • Strong knowledge of building legislation, health and safety regulations, and contract management. • Proven leadership in managing multidisciplinary teams and delivering large-scale housing projects. • Excellent communication, negotiation, and stakeholder engagement skills. • Ideally proficient in CAD, Microsoft Office, and project management tools. • IOSH Managing Safely certification (minimum); NEBOSH and professional memberships are a plus. What you'll get in return A salary of up to £49,500, Hybrid working, excellent local government pension. This is a great opportunity to make a tangible impact in a fast-paced, public sector environment. You'll be at the forefront of strategic housing initiatives, working with passionate professionals and contributing to meaningful community outcomes. If you're ready to bring your expertise to a role that blends leadership, technical excellence, and strategic influence-apply now and help shape the future of housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Full time
Building Surveying Manager - Hybrid, Permanent role, Salary up to £49,500 ️ Building Surveying Manager - Permanent Role Salary: Up to £49,500 Location: Ipswich (remote/hybrid options available) Your new company Are you a seasoned Building Surveying professional ready to lead complex housing projects and drive service excellence? We're seeking a dynamic Building Surveying Manager to take the reins of a high-performing team and deliver impactful capital improvement programmes across a diverse housing portfolio. Your new role What You'll Be Doing• Lead and manage a team of Chartered Surveyors and technical officers, ensuring quality, compliance, and timely delivery across all projects. • Oversee major capital works, responsive repairs, and planned maintenance programmes, liaising with senior stakeholders to align strategy and execution. • Champion service improvement initiatives, introducing best practices and innovative solutions to enhance customer satisfaction. • Resolve complex disputes and complaints with professionalism, ensuring lessons learned are embedded into future processes. • Spearhead procurement projects, from drafting specifications to managing tenders and contractor performance. • Provide expert advice to senior leadership, prepare strategic reports, and contribute to housing policy development. • Ensure full compliance with health and safety, building regulations, and CDM requirements. What you'll need to succeed What We're Looking For• Degree-qualified in Building Services or equivalent, with at least 5 years of post-qualification experience. • Strong knowledge of building legislation, health and safety regulations, and contract management. • Proven leadership in managing multidisciplinary teams and delivering large-scale housing projects. • Excellent communication, negotiation, and stakeholder engagement skills. • Ideally proficient in CAD, Microsoft Office, and project management tools. • IOSH Managing Safely certification (minimum); NEBOSH and professional memberships are a plus. What you'll get in return A salary of up to £49,500, Hybrid working, excellent local government pension. This is a great opportunity to make a tangible impact in a fast-paced, public sector environment. You'll be at the forefront of strategic housing initiatives, working with passionate professionals and contributing to meaningful community outcomes. If you're ready to bring your expertise to a role that blends leadership, technical excellence, and strategic influence-apply now and help shape the future of housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
carrington west
Housing Officer
carrington west Southampton, Hampshire
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
28/02/2026
Contract
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
ELEVATE PROJECTS LTD
Available Homes
ELEVATE PROJECTS LTD
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
27/02/2026
Contract
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Reed Specialist Recruitment
Housing Complaints Officer
Reed Specialist Recruitment Maidenhead, Berkshire
Housing Complaints Officer Job Type: Full-time temp until May 2026 with possible extension Location: Maidenhead SL6 Salary: PAYE 25.11 per hour OR Umbrella 31.97 per hour We are seeking a dedicated Housing Reviews and Complaints Officer to join a Housing and Public Protection team. This role is crucial for carrying out thorough investigations and reviews under the Housing Act 1996, as amended by subsequent legislation, ensuring all decisions are legally robust and issued within statutory guidelines. The successful candidate will also lead on investigating and responding to complaints, promoting best practices, and identifying training needs within the Housing Service. Day-to-Day of the Role: Conduct detailed enquiries into reviews of applications made under the Housing Act, ensuring compliance with the Code of Guidance 2017. Work closely with Housing Operations teams to manage review cases, conduct interviews with housing applicants, and maintain accurate records. Investigate complaints regarding the Housing and Public Protection Service, compile draft responses, and engage with complainants to resolve issues. Develop and lead training sessions based on case outcomes, statutory updates, and feedback from various sources to ensure continuous service improvement. Coordinate with multiple teams to ensure a unified response to complaints and liaise with external bodies as necessary. Prepare and present reports on complaints and review requests, including outcomes and response timescales. Formulate and execute an annual training plan for Housing Options Staff, including monthly interactive sessions and competency reports. Required Skills & Qualifications: Must have proven experience in handling reviews under part 6 and part 7 of the Housing Act. Strong understanding of housing legislation and the ability to interpret complex legal documents. Excellent investigative and analytical skills. Ability to manage sensitive situations with tact and professionalism. Strong organisational skills and the ability to manage multiple tasks simultaneously. Proficient in using IT systems to record, analyse, and report data. Excellent communication skills, both written and verbal, and the ability to liaise effectively with a range of stakeholders including MPs, councillors, and external agencies. To apply for the Housing Reviews and Complaints Officer position, please submit your CV detailing your relevant experience.
26/02/2026
Seasonal
Housing Complaints Officer Job Type: Full-time temp until May 2026 with possible extension Location: Maidenhead SL6 Salary: PAYE 25.11 per hour OR Umbrella 31.97 per hour We are seeking a dedicated Housing Reviews and Complaints Officer to join a Housing and Public Protection team. This role is crucial for carrying out thorough investigations and reviews under the Housing Act 1996, as amended by subsequent legislation, ensuring all decisions are legally robust and issued within statutory guidelines. The successful candidate will also lead on investigating and responding to complaints, promoting best practices, and identifying training needs within the Housing Service. Day-to-Day of the Role: Conduct detailed enquiries into reviews of applications made under the Housing Act, ensuring compliance with the Code of Guidance 2017. Work closely with Housing Operations teams to manage review cases, conduct interviews with housing applicants, and maintain accurate records. Investigate complaints regarding the Housing and Public Protection Service, compile draft responses, and engage with complainants to resolve issues. Develop and lead training sessions based on case outcomes, statutory updates, and feedback from various sources to ensure continuous service improvement. Coordinate with multiple teams to ensure a unified response to complaints and liaise with external bodies as necessary. Prepare and present reports on complaints and review requests, including outcomes and response timescales. Formulate and execute an annual training plan for Housing Options Staff, including monthly interactive sessions and competency reports. Required Skills & Qualifications: Must have proven experience in handling reviews under part 6 and part 7 of the Housing Act. Strong understanding of housing legislation and the ability to interpret complex legal documents. Excellent investigative and analytical skills. Ability to manage sensitive situations with tact and professionalism. Strong organisational skills and the ability to manage multiple tasks simultaneously. Proficient in using IT systems to record, analyse, and report data. Excellent communication skills, both written and verbal, and the ability to liaise effectively with a range of stakeholders including MPs, councillors, and external agencies. To apply for the Housing Reviews and Complaints Officer position, please submit your CV detailing your relevant experience.
Ackerman Pierce Ltd
Housing Options Officer
Ackerman Pierce Ltd Slough, Berkshire
My client is seeking a proactive and compassionate Housing Options Officer to join our Housing Services team. In this rewarding frontline role, you will provide high-quality housing advice, homelessness prevention support , and case management services to residents in housing need. This is a hybrid working role with a strong hourly rate to match. You will work closely with applicants to assess their circumstances, explore all available housing options , and implement tailored solutions that promote sustainable housing outcomes. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Assess homelessness applications and determine statutory duties Develop and manage Personalised Housing Plans (PHPs) Negotiate with landlords, agents, and support services to prevent homelessness Manage a caseload of clients with varying and often complex needs Maintain accurate case records and ensure compliance with relevant legislation and policies Work collaboratively with internal departments and external partners About You Experience in housing options , homelessness, or a related advisory role Strong knowledge of housing legislation and welfare benefits Excellent communication and negotiation skills The ability to manage a busy caseload and meet deadlines Empathy, resilience, and a solution-focused mindset Strong IT and case management skills If you are have experience within Housing Options and are keen to get into your next role then please apply today!
26/02/2026
Contract
My client is seeking a proactive and compassionate Housing Options Officer to join our Housing Services team. In this rewarding frontline role, you will provide high-quality housing advice, homelessness prevention support , and case management services to residents in housing need. This is a hybrid working role with a strong hourly rate to match. You will work closely with applicants to assess their circumstances, explore all available housing options , and implement tailored solutions that promote sustainable housing outcomes. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Assess homelessness applications and determine statutory duties Develop and manage Personalised Housing Plans (PHPs) Negotiate with landlords, agents, and support services to prevent homelessness Manage a caseload of clients with varying and often complex needs Maintain accurate case records and ensure compliance with relevant legislation and policies Work collaboratively with internal departments and external partners About You Experience in housing options , homelessness, or a related advisory role Strong knowledge of housing legislation and welfare benefits Excellent communication and negotiation skills The ability to manage a busy caseload and meet deadlines Empathy, resilience, and a solution-focused mindset Strong IT and case management skills If you are have experience within Housing Options and are keen to get into your next role then please apply today!
Reed Specialist Recruitment
Available Homes Officer
Reed Specialist Recruitment Norwich, Norfolk
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
25/02/2026
Seasonal
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
Riverside Group
Housing Officer
Riverside Group Catterick Garrison, Yorkshire
Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 pro rata (£27,722.51 pro rata is achieved after 18 months successful performance in the role) Working Hours: Part-Time 22,5 hours per week Working Pattern: Monday - Sunday 7:00am-10:00pm, including Bank Holiday, 3 days pw, 8 hrs shift Location: The Beacon, Catterick Garrison, North Yorkshire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) delete for Full Time • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered
25/02/2026
Full time
Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 pro rata (£27,722.51 pro rata is achieved after 18 months successful performance in the role) Working Hours: Part-Time 22,5 hours per week Working Pattern: Monday - Sunday 7:00am-10:00pm, including Bank Holiday, 3 days pw, 8 hrs shift Location: The Beacon, Catterick Garrison, North Yorkshire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) delete for Full Time • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered
Reed Specialist Recruitment
Housing Resolutions Officer
Reed Specialist Recruitment Wembley, Middlesex
Housing Resolutions Officer Rate of pay: 21.41 per hour PAYE Location: Wembley Job Type: Full-time temp rolling contract We are seeking a dedicated Housing Resolutions Officer. This role involves providing housing options advice to households in temporary accommodation and promoting effective move-on to settled housing options such as private rented, intermediate, and social housing. The successful candidate will also handle suitability of accommodation reviews, fear of violence investigations, and related enforcement activities. Day-to-day of the role: Visit households in temporary accommodation to provide advice and guidance on housing options, managing expectations based on individual needs and housing register priorities. Collaborate with the Social Housing Assessment and Lettings team to monitor bidding activity and support households in making informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and care services. Provide assistance on employment opportunities and benefit entitlement as part of managing the effects of welfare reforms. Ensure compliance with housing legislation and Suitability Order when making accommodation offers. Handle cases of domestic violence and fear of violence with appropriate risk management actions. Promote efficient use of the temporary accommodation budget by reviewing and investigating long stays in emergency housing. Conduct tenancy checks for temporary accommodations, investigate fraud, and manage cases of misrepresentation. Respond promptly to enquiries and complaints, ensuring high levels of customer satisfaction and compliance with legal and council procedures. Required Skills & Qualifications: Experience in housing resolutions or a similar role within a housing or social care setting. Strong understanding of housing legislation and the ability to apply it effectively in various situations. Excellent communication and interpersonal skills, capable of working effectively with a wide range of stakeholders. Ability to manage multiple tasks efficiently and meet deadlines. Proficiency in maintaining accurate records and producing detailed reports. To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role.
24/02/2026
Seasonal
Housing Resolutions Officer Rate of pay: 21.41 per hour PAYE Location: Wembley Job Type: Full-time temp rolling contract We are seeking a dedicated Housing Resolutions Officer. This role involves providing housing options advice to households in temporary accommodation and promoting effective move-on to settled housing options such as private rented, intermediate, and social housing. The successful candidate will also handle suitability of accommodation reviews, fear of violence investigations, and related enforcement activities. Day-to-day of the role: Visit households in temporary accommodation to provide advice and guidance on housing options, managing expectations based on individual needs and housing register priorities. Collaborate with the Social Housing Assessment and Lettings team to monitor bidding activity and support households in making informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and care services. Provide assistance on employment opportunities and benefit entitlement as part of managing the effects of welfare reforms. Ensure compliance with housing legislation and Suitability Order when making accommodation offers. Handle cases of domestic violence and fear of violence with appropriate risk management actions. Promote efficient use of the temporary accommodation budget by reviewing and investigating long stays in emergency housing. Conduct tenancy checks for temporary accommodations, investigate fraud, and manage cases of misrepresentation. Respond promptly to enquiries and complaints, ensuring high levels of customer satisfaction and compliance with legal and council procedures. Required Skills & Qualifications: Experience in housing resolutions or a similar role within a housing or social care setting. Strong understanding of housing legislation and the ability to apply it effectively in various situations. Excellent communication and interpersonal skills, capable of working effectively with a wide range of stakeholders. Ability to manage multiple tasks efficiently and meet deadlines. Proficiency in maintaining accurate records and producing detailed reports. To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role.
carrington west
Housing Options Officer
carrington west
We're recruiting an experienced Housing Options Officer to join a busy Housing Service delivering homelessness prevention, statutory homelessness functions and supporting affordable housing outcomes. This is a varied frontline role combining Housing Options and Part VII homelessness work with involvement in securing affordable housing delivery through Section 106 agreements. The successful candidate will manage a complex caseload, prevent homelessness wherever possible and contribute to maximising affordable housing outcomes through an understanding of viability assessments and close working with Legal and Planning colleagues. Office presence is required at least once per week, and the role includes participation in a phone duty rota. The Role Deliver a comprehensive Housing Options and Homelessness Prevention service in line with statutory duties. Provide face-to-face, telephone and online housing advice to customers experiencing housing difficulties. Conduct housing needs assessments and explore all prevention options prior to progressing homelessness applications. Assess homelessness applications under Part VII of the Housing Act 1996, including acceptance, refusal and referrals to other authorities. Make decisions regarding temporary accommodation placements and liaise with Housing Assistants to arrange sign-ups and benefit support where appropriate. Manage a personal caseload, maintaining accurate and detailed case records in line with procedures and performance targets. Investigate and seek to resolve landlord and tenant disputes, promoting awareness of rights and responsibilities. Gather evidence in cases of harassment or illegal eviction under the Protection from Eviction Act 1977 and prepare prosecution files where required. Provide expert housing advice, particularly to those living in the private rented sector, to prevent homelessness. Play a key role in securing the best possible affordable housing outcomes from Section 106 agreements, including understanding viability assessments and working closely with Planning and Legal teams. Respond to Members' enquiries and draft responses to complaints in line with procedures. Deliver outreach visits to homes, prisons, hostels, hospitals and other relevant locations as required. Participate in a pre-arranged phone duty rota and out-of-hours homelessness advice rota where applicable. Achieve individual performance targets and contribute to team objectives. Work collaboratively with internal departments and external agencies to maximise prevention outcomes. Keep up to date with legislation, case law and best practice to ensure compliance. Key Requirements Strong knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996. Comprehensive understanding of homelessness prevention and Housing Options approaches. Experience assessing homelessness applications and making statutory decisions. Understanding of affordable housing delivery through Section 106 agreements and viability considerations. Experience working with Planning or Legal colleagues in relation to housing delivery is desirable. Experience managing complex caseloads and meeting performance targets. Ability to manage challenging situations calmly and professionally. Knowledge of landlord and tenant law, including illegal eviction and harassment provisions. Strong written and verbal communication skills, including formal report writing. Experience working in partnership with local authorities, housing providers and external agencies. Ability to travel within the Borough and attend the office at least once per week. Enhanced DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Officers and Prevention Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced Housing Needs professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
24/02/2026
Contract
We're recruiting an experienced Housing Options Officer to join a busy Housing Service delivering homelessness prevention, statutory homelessness functions and supporting affordable housing outcomes. This is a varied frontline role combining Housing Options and Part VII homelessness work with involvement in securing affordable housing delivery through Section 106 agreements. The successful candidate will manage a complex caseload, prevent homelessness wherever possible and contribute to maximising affordable housing outcomes through an understanding of viability assessments and close working with Legal and Planning colleagues. Office presence is required at least once per week, and the role includes participation in a phone duty rota. The Role Deliver a comprehensive Housing Options and Homelessness Prevention service in line with statutory duties. Provide face-to-face, telephone and online housing advice to customers experiencing housing difficulties. Conduct housing needs assessments and explore all prevention options prior to progressing homelessness applications. Assess homelessness applications under Part VII of the Housing Act 1996, including acceptance, refusal and referrals to other authorities. Make decisions regarding temporary accommodation placements and liaise with Housing Assistants to arrange sign-ups and benefit support where appropriate. Manage a personal caseload, maintaining accurate and detailed case records in line with procedures and performance targets. Investigate and seek to resolve landlord and tenant disputes, promoting awareness of rights and responsibilities. Gather evidence in cases of harassment or illegal eviction under the Protection from Eviction Act 1977 and prepare prosecution files where required. Provide expert housing advice, particularly to those living in the private rented sector, to prevent homelessness. Play a key role in securing the best possible affordable housing outcomes from Section 106 agreements, including understanding viability assessments and working closely with Planning and Legal teams. Respond to Members' enquiries and draft responses to complaints in line with procedures. Deliver outreach visits to homes, prisons, hostels, hospitals and other relevant locations as required. Participate in a pre-arranged phone duty rota and out-of-hours homelessness advice rota where applicable. Achieve individual performance targets and contribute to team objectives. Work collaboratively with internal departments and external agencies to maximise prevention outcomes. Keep up to date with legislation, case law and best practice to ensure compliance. Key Requirements Strong knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996. Comprehensive understanding of homelessness prevention and Housing Options approaches. Experience assessing homelessness applications and making statutory decisions. Understanding of affordable housing delivery through Section 106 agreements and viability considerations. Experience working with Planning or Legal colleagues in relation to housing delivery is desirable. Experience managing complex caseloads and meeting performance targets. Ability to manage challenging situations calmly and professionally. Knowledge of landlord and tenant law, including illegal eviction and harassment provisions. Strong written and verbal communication skills, including formal report writing. Experience working in partnership with local authorities, housing providers and external agencies. Ability to travel within the Borough and attend the office at least once per week. Enhanced DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Officers and Prevention Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced Housing Needs professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

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