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Resident Liaison and Energy Advisor £33,083 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We re on the hunt for a dedicated and enthusiastic Resident Liaison and Energy Advisor to join our amazing Environmental Sustainability team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you. About the role As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you! Responsibilities will include: Providing excellent resident engagement, advice and support for retrofit projects Raising awareness and educating residents on their home s sustainability-related measures Supporting residents through the improvements needed on their homes Key Requirements Sustainability and energy efficiency industry experience, ideally in a domestic retrofit context Excellent customer service skills Strong verbal and written communication skills Excellent organisational, time management, administrative and prioritisation skills Driving licence For more information, please refer to the attached job description. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 26th September, but we might close it early if we find the right person before this date.

An opportunity for a Head of Compliance has become available with a leading manufacturer of electro-mechanical technology based in Bradford.As the successful Head of Compliance, you will be joining an award-winning business recognised for its investment in people, company culture, and leading products which are designed and manufactured onsite in their modern facilities and sold worldwide to the construction industry.This role is responsible for ensuring the company remains compliant and audit ready in a regulated fast paced environment. You will be responsible for compliance management and risk governance , overseeing existing ISO 9001, 14001 and 45001 certifications , whilst implementing new standards. Head of Compliance / Compliance Manager - Responsibilities: Maintain and continually improve compliance frameworks for ISO 9001, 14001, and 45001, ensuring alignment with both factory-based operations and construction site activities. Lead the implementation of new standards such as ISO 22301, 27001 and 42001. Collaborate with the Head of Procurement to embed ISO 44001 and ISO 20400, ensuring supply chain governance balances compliance, sustainability, and commercial needs. Ensure compliance with ISO 45001, ISO 14001, and all UK HSE legislation, relevant to both factory and site-based environments. Lead investigations into incidents and non-conformances, implementing corrective actions and preventative improvements. Drive a proactive safety and sustainability culture across employees, contractors, and supply chain partners. Act as the company lead for certification and surveillance audits, ensuring full readiness for external assessments. Represent during client audits, pre-qualification processes, and regulatory inspections for both manufacturing and construction projects. Act as a trusted point of contact for clients on compliance and assurance matters, providing accurate information and confidence in project delivery capability. Strengthen external relationships with auditors, certification bodies, and key supply chain partners. Maintain an enterprise-wide risk register and lead regular reviews with the SLT. Ensure risks associated with both workshop operations and on-site installation activities are identified, evaluated, and effectively mitigated. Oversee GDPR and DUAA compliance, including lawful use of data, privacy protections, and ethical AI practices. Foster a culture of compliance, accountability, and continuous improvement across manufacturing and construction teams. Deliver targeted training on compliance, auditing, health & safety, data protection, and risk awareness to staff at all levels. Line manage the QESH Assistant and H&S Advisor, supporting professional development and team capability. Head of Compliance / Compliance Manager - Essential Skills & Experience required: Experience managing integrated ISO management systems in a manufacturing and/or construction environment. Lead Auditor qualification - ISO 9001 or equivalent NEBOSH General Certificate or equivalent Practical experience implementing ISO standards, ideally including ISO 27001, ISO 42001, and ISO 22301. Proven ability to lead client audits and liaise effectively with customers and external stakeholders. Knowledge of CE marking, supplier assurance, UK trade regulations, and sustainable procurement practices. Strong leadership, documentation, and audit readiness skills. Location: Bradford, West Yorkshire Salary: £60,000 P/A (Neg DOE) Working Hours: 38.25 per week, with a 45 min lunch break per day. Benefits: 25 days annual leave + Birthday off 1 day paid leave for charity work Xmas shut down Company pension scheme - 5% employer contribution Healthcare plan, rewards scheme and discounts Long Service Awards Employee Assistance Program Cycle to work scheme On-site parking On-site gym If you are a Head of Compliance or Compliance Manager looking for a rewarding opportunity with a leading, employee centric organisation, then please apply now with your latest CV or contact Steve Powell at Owen Daniels to find out more.

Job Description The purpose of this job is to support the Head of HR in providing a comprehensive, professional and customer focused HR service to all levels of staff, ensuring good HR practice across Keltbray. Duties & Responsibilities Providing advice and assistance to management and staff on HR policies, procedures and legislation. Lead and advise on employee relations issues (including disciplinary, grievance, absence, probations) through to an effective resolution. Contribute to the development, implementation and monitoring of internal policies, guidelines and processes which provide an effective, consistent and timely delivery of the HR services. Providing reliable and trusted employment law advice. Reviewing and updating job descriptions. Monitoring key HR analytics, such as turnover and retention rates for your stakeholder group. Coordinating the performance review process for your stakeholder group. Coordinate and manage the onboarding process for your stakeholder group providing an exquisite employee experience. Dealing with various HR queries for your allocated stakeholder group. Acting as the point of contact for hiring managers, employees and other HR team members. Implementing and coordinating change management programmes in your stakeholder group. Requirements Essential: Minimum of 3 Years HR experience CIPD Level 5 Qualified Excellent Microsoft skills including Word, Excel and Outlook Desirable: CIPD level 7, member of CIPD Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.

Customer Service Advisor £25,000 or £13.85 per hour Temp to perm contract, fully remote or hybrid Manchester and London Monday Friday shifts scheduled between 8am 6:15pm, 35 hours per week Start Date: 10 November 2025 Interview dates: Tuesday 23rd - Friday 26th September 2025 We are currently recruiting for a number of Customer Service Advisor that have a strong passion for helping people and delivering excellent customer service. The client is a large award winning Housing Association that receives 3500 inbound calls per day. It is a vibrant and fun department with excellent training and promotion opportunities. We're looking for someone who can demonstrate strong communication skills and has experience of prioritising and managing their own time. To be successful you ll need to be a high achiever who strives to meet and exceed KPIs. This will be measured against the high standards of customer satisfaction If you are up for a challenge, then this role is for you! Key Responsibilities: Be the first point of contact for the housing association customers. Answers customers messages via multiple channels, such as telephone, email and any in-house packages to enhance the customer service experience Provide accurate and appropriate information to customers Keep confidential records of customer interactions, transactions, comments and complaints, using inhouse systems Comply with company policies and procedures Liaise with internal departments where needed Play an active role towards departmental KPI s and company objectives Skills: Clear communication skills both written and verbal Excellent listening skills Remain resilient and focused while handling difficult conversations Be able to work in a fast-paced environment and under pressure Be able to communicate and engage with the diverse and wide range needs from our customers and stakeholders Able to use positive and empathetic language to influence both internal and external stakeholders Confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both your team and overall department Responsible for your own time management and adhering to schedule Computer literacy, to be able to navigate multiple company software applications while still actively listening. - Problem solver using own initiative and take a common sense approach Target driven to achieve your individual KPI s and objectives Be responsible for your own learning (seeking advice, support, help and guidance when required Benefits: Offering home working or hybrid contracts and a competitive annual salary with the potential to earn an additional £1,500 within the first 18 months Strong family-friendly policies Remote working model Committed Learning & Development Annual leave starting from 26 days rising to 31 PLUS bank holidays Excellent Pension Scheme double contribution up to 6% Generous non-contributory life assurance An Employee assistance programme Great places to work certified 2022 Best Workplaces for Women ranked 45 in the UK If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Are you looking to work in a fantastic and quality driven manufacturing environment? If so you can grow your skills as we place you on assignment into Caterpillar. Our client is a household name in the industry and is seeking a multi skilled maintenance Technician (Electrical & Mechanical) to work in their factory in Stockton-on-Tees. They offer an award-winning working environment with plenty of opportunities to develop your skills and to possibly be rewarded with a permanent contract. Pay Rate and Working Hours: Salary : 20.96 per hour basic , mid allowance 20% & nights 27% ( 39,200 per annum) Hours: 36 (Mon-Fri) with overtime 1.5x Saturday & 2x Sunday Contract : Temp ongoing Responsibilities: As a Maintenance Technician you will be responsible for the maintenance of electrical and mechanical equipment accountable for the general and preventive maintenance and repairs of the buildings, vehicles, all factory equipment including Lasers, CNC machinery and General Jigs and fixture at the Caterpillar Stockton site, including all production equipment and machine tools. Further responsibilities include ensuring fixtures and tooling methods are provided to meet production schedules and maintain repeatability. What You Will Do As a Maintenance Technician , you are accountable for, but not limited to: Continual development and operation of Planned Preventative Maintenance Schedules. Ensure all building structure, machines, equipment are all well maintained and in working condition and safe order by performing preventive maintenance planning, ensure scheduled work and improvement projects are carried out promptly and completed in the shortest possible time to shorten operations down time and reduce productivity loss. Working within a small maintenance team. Repair and Planned Preventative Maintenance of all existing machines, jigs and fixtures throughout the production area to ensure capability and repeatability to maintain high quality standards. Work with both Mechanical and Electrical Contractors on site under permit control. Developing work procedures and standards for Electrical and mechanical systems. Respond to all machinery breakdown and log any productions issues going forward Support the Technical Resources Services Department in an advisory capacity in the installation of new equipment. Requirements: Electrically biased with a good mechanical understanding Knowledge of machine shop equipment within a manufacturing support function related to jig and tool and all other production equipment Requires working experience and technical knowledge in the maintenance of processes, equipment, fittings, all jigs and fixtures Excellent problem-solving skills required to quickly and correctly identify production related problems, to resolve these problems using the correct diagnostic approach and then match the personnel at their disposal to the technical requirements of the situation, determining the best sequence to complete outstanding work to achieve and maintain customer satisfaction and production objectives. Good interpersonal skills and ability to deal with sensitive issues. "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

Thrive Oldham is recruiting Recycling Advisors/Operative in the Leicestershire Area Lount/Shepshed Whetstone Mountsorrel Please apply if you have got a car and able to work at least in one of above location. Assist and advise customers to dispose of waste materials at RHWS, whilst maximising site recycling rates Corporate Responsibilities 1. Ensure that services are delivered for the benefit of the people of Leicestershire 2. Maintain positive and cooperative working relationships with customers and colleagues within the team and across the service 3. Ensure activities are delivered in the most efficient and effective manner possible Service Responsibilities 4. Assist and advise with the recycling and disposal of waste materials at all RHWS, offering to show or help customers rather than tell them the correct place to deposit their waste 5. Ensure waste streams are not mixed, and are separated correctly 6. Maintain and ensure clean loads of recyclates before sending to disposal point and that loads that leave the site are not contaminated 7. Maintain RHWS services in accordance with Health and Safety, Quality and Environmental management systems and follow health and safety procedures and safe systems of work 8. Maintain compliance with all legislative requirements including the site operating and environmental licences 9. Maintain a clean and tidy work environment 10. Check permits for vans and trailers, or for permitted waste 11. Ensure maintenance schedules are adhered to 12. Ensure data is correctly entered when completing requisitions and tonnage returns 13. Identify opportunities to improve customer service and recycling rates 14. Communicate with customers, responding to queries or complaints. Build effective relationships through customer contact and consistency of approach in all customer communications 15. Support the achievement of all service levels, particularly targeted recycling rates at sites Special Factors The nature of the work will involve the jobholder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working The nature of the work will involve the jobholder carrying out work at different locations than their designated base The jobholder may be required to attend, from time to time, training courses, conferences, seminars or other meetings as required by his/her own training needs and the needs of the service Expenses will be paid in accordance with the Local Conditions of Service Candidates must be able to drive and have their own vehicle as they be asked to cover shifts in other locations within and around Leicestershire, also some of the sites are quite remote. Various sites Working Hours are: between - 9am-7pm (including weekends) update your CV before you apply for this position 13.65 Per Hour Please note that due to high volumes of applicants we can only contact successful shortlisted candidates. If you do not hear from us in 7 days then unfortunately you have been unsuccessful. INDOLD

Location - Longfield/hybrid Salary - 35k + 20% of salary bonus 42k ote Sector - Construction/Technical/Engineering My client are a successful global company in a technical/construction field. They are looking to employ a Junior Project Manager to complement their existing diverse team in the uk. The Role The Junior Project Manager role is essential in ensuring successful project planning and execution at the company. This person must be located in the UK. They will serve as a liaison between the company and the customer by planning, directing, and coordinating the designated project to ensure that goals and objectives of projects are accomplished within the established time frame and budget parameters. This role, reporting to the Operations Manager, serves as the primary point of contact and central hub for communication for all technical and commercial aspects of a project. Essential Duties and Responsibilities of the Junior Project Manager Plan, direct and coordinate activities associated with a given project. This can include specification review, budget / proposal and bid development to include time frame, procedures to accomplish the project, staffing requirements and allotted available resources for each phase of the project Review and understand project scope and customer requirements; communicates requirements to the company teams including Engineering, Procurement, Production Control, Field Teams, Management, and other various departments responsible for the success of the project. Networks and build relationships, this position is the ambassador and central communication hub between the company and their customers. Problem solving and troubleshooting with customer stakeholders and site team when applicable with regard to job schedules, performance, and potential work scope issues that may arise. Perform job setup and project cost control/monitor Responsible for ensuring project invoicing is completed in a timely fashion to ensure positive cash flow and that invoices are correct to minimize re-billing or delayed payment. Identify all scope of work changes as they occur and communicate this information to the Technical Advisor(s), Supervisors, Field Crews, and Customer as required. Responsible for negotiating the cost (if any) of a change order with the Client Arrange all rental equipment and jobsite supply agreements and secure and manage subcontract agreements. Responsible for maintaining company protocols and administration policies We are looking for University degree Minimum 1-year industry experience. Alternatively, experience in relevant fields can be considered (i.e. Technical Sales, Inside Sales, Construction Management) Proficiency in Microsoft Office, Excel, Word & Project Exceptional command of English Experience in managing projects at terminals, refineries and/or other industrial environments is a plus Excellent organisational and problem-solving skills Strong customer service orientation and analytical ability Exceptional communication skills and interpersonal competence We Offer Opportunity to work for the global leader in their industry and develop your career further Ongoing industry training and certifications i.e. health and safety etc. 20 days holiday Pension plan High-end equipment (laptop and mobile)

The Construction Manager will lead the management of safety, quality, cost and timely delivery of all construction activity carried out on site through the management of site managers and direct delivery resources. Whilst being primarily focussed on managing construction resources, the role must always adopt a wider IOS Alliance view, modelling appropriate Alliancing behaviours and leadership skills. The role is key in terms of managing Health, Safety, Environment and Quality compliance with Legislation and Policies, whilst holding local responsibility for Principal Contractor status under CDM. Key Responsibilities Lead and manage the construction team to deliver projects safely, right first time, on time, and to the planned cost Direct line management responsibility for a team of Site Managers Responsible for the performance of tier 2 suppliers about Safety, Quality and Time Responsible for CDM Principal Contractor Role (delegated from alliance partner) Review and ensure compliance with the Construction Phase Plan Ensure compliance with Environmental legislation and policies Ensure RAMS are appropriate and adequate Involvement with Constructability reviews and joint sign-off with the Project Delivery Manager (PDM) Focus on efficient working practices to drive cost and time reductions on-site Understand overall business risks and work with PDM to manage risks and conflicting demands Drive a focus on zero waste and reducing embodied carbon within construction activities Ensure the construction teams are focussed on Internal and External customer requirements so to minimise the impact of our works on Customers and Anglian Waters ODI measures. Ensure that the site teams are raising the relevant contractual and commercial notices to the rest of the Project Team promptly. Establishing future views on resources (labour, plant and materials) and proactively inform or escalate any shortfalls or gaps in resources against the delivery plan and take appropriate steps to remedy Recruitment to meet the required demands plan based on the programme Ensure ongoing short-term planning of project needs (by local or central resource planner) to maximise resource utilisation (labour, plant and materials) Compliance with Health & Safety legislation and policies Fully co-operate and co-ordinate with the H&S Advisors on any investigations Ensure all operatives of all tiers have the relevant training, valid accreditations and training certificates to undertake the required construction activities Key Measures and Targets Successful management of your team to deliver the construction phase of projects, focusing on Safety, Quality, Time and Cost. Key Relationships Regional Directors and Regional Manager Contracts Manager - Construction Lead Delivery teams - Project Delivery Managers, Design Managers, Works Managers, Site Managers Regional HSEQ team Estimating team Designers, subcontractors, and suppliers Clients Essential: Experience in managing operational resources in a construction environment Excellent communication, people, and team management skills, with the ability to influence, motivate and mentor Good working knowledge of NEC contract conditions, CDM regulations, Programme & Risk Management, and cost control including forecasting, actual cost, and value reporting. Experienced in acting as Principal Contractor under CDM regulations Ability to manage and deliver a successful project with minimal guidance Water Industry construction experience Full UK driving licence Desirable: NEBOSH qualified HNC or equivalent qualification Caring and investing in you Competitive salary Company Pension Life Assurance Private Medical Profit share scheme 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours leave of absence for volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Flexible working arrangements Annual salary review Continuous service awards

About the Company This organisation is a well-established UK specialist in the manufacture of bespoke doors and frames that prides itself on technical expertise, high-quality products, and exceptional customer service. We are seeking either an experienced sales estimator or a technically minded individual with knowledge of the fire door industry to work alongside their Senior Estimator. Consideration will also be given to trainees with the right aptitude and willingness to learn, as well as those with general estimating experience. About the Role The Estimator plays a key role in producing accurate and timely quotations as part of the sales process. Working closely with project consultants and client relations teams, the role requires strong technical knowledge, a consultative communication style, excellent organisational skills, and attention to detail. You will also support the sales team through technical consultations and customer meetings. Key Responsibilities Managing the estimating stage of the sales pipeline. Assisting with delivery of sales targets and providing excellent customer service. Reviewing quote requests and making appropriate commercial recommendations. Liaising with other internal departments as required. Handling ad-hoc customer sales queries and orders. Maintaining records of incoming enquiries from project consultants. Producing and issuing revised quotes where needed. Supporting company values and contributing to raising market awareness of products and services. Providing feedback and working with the Senior Estimator to improve processes. Supporting the sales team with technical expertise during and after customer meetings. Skills & Experience Strong communication and customer service skills. Proficient in IT, including Excel. Analytical and problem-solving abilities. Solution-focused mindset. Organised, able to work independently, and capable of managing multiple tasks. High level of accuracy and attention to detail, with the ability to review technical documentation. Previous experience in estimating or a technical advisory role within the joinery/construction sector is advantageous. Remuneration & Benefits 31 days annual leave (including bank holidays) Company bonus scheme Wellbeing programme Free parking Company events Additional Information Applicants must have the right to work in the UK.

Bathroom Showroom Sales Advisor The Role As the Bathroom Showroom Advisor, you ll be the friendly, knowledgeable face that greets customers, guides them through our product ranges and helps bring their bathroom ideas to life. From the first hello to the final sale, you ll provide an outstanding showroom experience while achieving personal and team sales targets. Key Responsibilities Welcome customers and build rapport, understanding their style, needs and budget. Guide customers through bathroom ranges, product features and design options. Create inspiring bathroom solutions, using showroom displays and digital design tools where appropriate. Prepare accurate quotations and process orders efficiently. Maintain product knowledge, staying up to date with new ranges and promotions. Keep the showroom clean, organised and visually appealing. Follow up on leads and quotations to maximise sales opportunities. Work closely with the wider team to meet and exceed sales targets. Provide excellent after-sales service, ensuring a smooth customer journey from design to delivery. Skills & Experience Previous bathroom retail or showroom sales experience Strong communication and interpersonal skills. A flair for design, with the ability to visualise layouts and colour schemes. A proactive, target-driven attitude. Professional, approachable and customer focused. Salary up to £40,000 Ongoing training and product knowledge development. Opportunities for career progression within the business. A supportive, friendly working environment.

Sales Executive - New Build Housing Developer Location: Lancashire Salary: 25,000 - 27,000 + Commission (performance driven) Employment Type: Full-Time / Permanent (Thursday-Monday) Job Summary: As a Sales Executive for a leading new build housing developer, you will be the face of the business on-site, responsible for delivering an exceptional customer experience and achieving strong sales performance. Your role is key to guiding buyers through the journey from first enquiry to legal completion, ensuring a smooth and professional process throughout. Key Responsibilities: Meet and greet potential buyers at the development sales office or show homes. Convert enquiries into qualified leads and progress them into confirmed reservations and sales. Conduct viewings and provide in-depth knowledge of house types, specification, and the local area. Deliver exceptional customer service throughout the buyer's journey, ensuring satisfaction and trust. Effectively demonstrate show homes and sales literature to potential customers. Liaise with mortgage advisors, solicitors, and other third parties to facilitate a smooth sales process. Maintain accurate customer records and sales progression updates using CRM systems. Prepare and present weekly sales reports to management. Keep up to date with competitor developments, pricing, and sales activity in the local market. Maintain show homes, sales office, and marketing suite to a high standard. Work to individual and team sales targets and KPIs. Requirements: Proven experience in property sales, ideally within the new homes sector. Strong customer service and communication skills. Professional, approachable, and highly motivated. Able to work weekends and bank holidays (with days off in lieu). Full UK driving licence and own transport. Competent in Microsoft Office and CRM software. Desirable Skills: Knowledge of the new build housing market and buying process Experience in working with developers, housing associations, or estate agencies. Sales qualifications or relevant training in property or customer service. If you're looking for a new opportunity please dont hesitate to email your CV to (url removed) or call on (phone number removed)

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in Peterborough. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

The Role: Customer Service Advisor Location: Hessle Salary up to 33k plus package Permanent position Construction and Housing The role Linsco is working I with a well-established and highly reputable construction company who are looking for a n experienced Customer relations advisor to join their team on a permanent basis. This is a fantastic opportunity that will offer a competitive salary, bonus and career progression. To be a proactive member of the regional Customer Care team promoting and providing a 5 customer service level within the regional operational area. Work in collaboration with the regional team to collate the appropriate information to provide an informed, accurate and detailed response to all customer complaints. Demonstrably support continuous drive to deliver 5 customer service by championing the customer journey and actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation. Effectively administer and manage all regional complaints in an efficient and timely manner, ensuring compliance Provide accurate and detailed reports on all customer complaints and their status in weekly regional meetings whilst ensuring to immediately escalate any serious concerns in a timely manner. Responsible for actioning and issuing all Customer Care defects received through the maintaining service level agreements. Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales. Providing support to the regional team in respect of all customer queries. Answering inbound customer calls, and ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages Efficient management of the Customer Care email In-box Managing the customer relationship post legal completion, contacting them to understand their journey and experience, providing feedback to the regional teams, ensuring Customer First is driven throughout. Supporting the region in the delivery of a 5 satisfaction score Effective handling of all complaints in line with NHQC & Consumer Code requirements Acts as a brand ambassador with excellent customer service skills Collaborates effectively with wider Customer care team and onsite construction team Continuously strives to improve service provided and personal performance Provides accurate and reliable key customer service and other business information and at all times ensure that Excellent customer relationship management skills within an on-line context as well as face to face setting. Excellent customer service communication skills, both written and verbal. IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook) Experience working within a customer service role. Strong collaborative, team working and interpersonal skills. A working understanding of the financial implications of the methods and sequences of build. Extensive product, NHQC and Customer Service experience is preferrable Please apply with an updated CV and we will be in touch with suitable candidates Linsco is acting as an Employment Agency in relation to this vacancy.

The Role Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced Site Manager to join Fortem, based in Birmingham with travel across the city. The Site Manager will work on a full-time basis and will lead the site teams and subcontractors in undertaking the required projects tasks and will be accountable for the management and planning of sub-contract labour, supporting the delivery of a large capital works programme, where we will be responsible for enhancements to properties, specifically Kitchen and Bathroom (K&B) maintenance and refurbishment programs. Experience of working with electrical aspects of K&B replacement programmes would be advantageous (EICR). The Customer You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This is an expanding 50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. This is a fast paced, focused and dedicated contract which we have been re-awarded 3 times and we are very proud to be able to support this exceptional client. Duties and Responsibilities Key duties and responsibilities: To lead, assess and be responsible for all electrical works within the kitchen and bathroom (K&B) maintenance and refurbishment programs Ensure that Company Health & Safety Policies and procedures are strictly adhered to and work closely with Health & Safety Managers and Advisors Maintain and produce, on request, up-to-date Health & Safety records Ensure all Environmental and Waste Management Policies are adhered to Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted Fully comply with the Company's Customer Satisfaction Policy and Procedures Ensure all directly employed personnel work within the required specification and adhere to general Company Policies Ensure that procedures and controls laid down by the Company are fully implemented by all site personnel Motivate, support and manage directly employed site staff. Provide training, coaching, appraisal and support as required to improve the performance of directly employed site staff Ensure site presentation is maintained at the correct standard at all times. Organise regular site meetings and pre-plan and ensure efficient usage of all resources What You Will Need Essential Criteria: Minimum level 4 qualification (NVQ4 or HNC) SMSTS Scaffold inspection Role Appropriate CSCS card First Aid at work certificate Asbestos awareness (duty to manage would be desirable) Excellent understanding of building refurbishment works Experience working on high volume Kitchen and Bathroom (K&B)maintenance and refurbishment programs. Valid driver's licence Confident and comfortable with engaging, managing, communicating with all levels of supply chain members, from directors/owners, supervisors to operatives on the ground Comfortable reviewing & challenging sub-contract RAMS prior to final review from the HSEC team. Desirable: Experience of working with Electrical Installation Condition Reports (EICR). CIOB or Construction related membership Knowledge and understanding of ASTA Experience of delivering projects for an Affordable housing Client, in particular refurbishment projects Experience of working alongside a customer liaison officer who in tandem will ensure access and information is communicated to the residents to assist access and ultimately programme. Knowledge of working with different contracts JCT/NEC Quality assurance Temporary works knowledge Benefits Competitive date rate based on experience Permanent benefits include: Competitive salary based on experience with profit related bonus Salary sacrifice car lease OR Motor Expenditure Allowance ( 3,500) 25 days annual leave + bank holidays + your birthday off (34 days total) Eligible for a bonus of up to 10% 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Competitive salary based on experience with profit related bonus Salary sacrifice car lease OR Motor Expenditure Allowance ( 3,500) 25 days annual leave + bank holidays + your birthday off (34 days total) Eligible for a bonus of up to 10% 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. W e have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.

Job Title: SHEQ Co-Ordinator Location: Peterborough Salary: 25,000 - 30,000 per annum Job type: Full Time, Permanent Working Hours: Mon - Friday, 8am - 5pm About Us: We are a regional contractor partnering with several councils to complete refurbishment and regeneration works. Our team is dedicated to delivering high-quality installations and exceptional service to our clients. About the role: The SHEQ Co-ordinator plays a vital role in ensuring health, safety, environmental, and quality standards are met across multiple project sites. This dynamic position requires a proactive individual who can work independently and within a team, communicating effectively with diverse groups. Responsibilities: Your tasks include but aren't limited to: Conduct site visits to monitor health & safety (H&S) compliance, delivering job packs and ensuring adherence to company and industry standards. Assess quality of work both during projects and upon completion. Collaborate with project managers to identify and resolve issues related to h&s, quality, and client satisfaction. Engage directly with clients during site visits to ensure their satisfaction, monitor the behaviour of trades on-site, and address any concerns. Prepare site audit reports, including snagging and project sign-off documentation. Collect and log customer satisfaction data through visits, phone calls, or emails. Update internal systems with paperwork and job status following site visits. Oversee site waste management and ensure materials are collected and logged correctly upon completion. Assist with material deliveries, including inventory checks and liaising with the purchasing manager to address any shortages. Complete and submit accident and incident reports, maintaining accurate records. Manage your own schedule, working closely with project managers to prioritize weekly site visits and provide recommendations based on previous site experience. About you: Qualifications: No formal qualifications required, as training will be provided. Preferred Skills: SMSTS or IOSH certification (or equivalent) Competent in computer use and record-keeping Strong understanding of construction processes Experience in a trade background is advantageous Additional Information: Key performance indicators (kpis): 95% of jobs completed without snagging during client sign-off. 80% of jobs completed without snagging during SHEQ sign-off. 90% customer satisfaction rate. 90% of core materials delivered during initial drop-off, with any missing items logged. Career progression: This role offers opportunities for growth, with potential advancement to senior SHEQ co-ordinator and eventually SHEQ manager. What We Offer: Competitive salary of 25,000 - 30,000 per year 28 days annual leave, including bank holidays Opportunities for professional development and career growth within the company Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Health & Safety Manager, Health & Safety Officer, IOSH, SMSTS, H & S Advisor, Compliance Officer, EHS Advisor, Environmental Safety Officer, Quality Advisor, SHEQ Officer, ISO Compliance Officer, NEBOSH, SHEQ Advisor, Health and Safety Officer, Inspection & Audit Officer may also be considered for this role.

The Role: Customer Service Advisor Location: Nottingham Salary up to 33k plus package Permanent position Construction and Housing The role Linsco is working I with a well-established and highly reputable construction company who are looking for a experienced Customer relations advisor to join their team on a permanent basis. This is a fantastic opportunity that will offer a competitive salary, bonus and career progression. To be a proactive member of the regional Customer Care team promoting and providing a 5 customer service level within the regional operational area. Work in collaboration with the regional team to collate the appropriate information to provide an informed, accurate and detailed response to all customer complaints. Demonstrably support continuous drive to deliver 5 customer service by championing the customer journey and actively supporting the regional sales and build teams and the wider business to meet, if not exceed, customer expectation. Effectively administer and manage all regional complaints in an efficient and timely manner, ensuring compliance Provide accurate and detailed reports on all customer complaints and their status in weekly regional meetings whilst ensuring to immediately escalate any serious concerns in a timely manner. Responsible for actioning and issuing all Customer Care defects received through the maintaining service level agreements. Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales. Providing support to the regional team in respect of all customer queries. Answering inbound customer calls, and ensuring all enquiries are responded to in line with SLA's, including the management of all voicemail messages Efficient management of the Customer Care email In-box Managing the customer relationship post legal completion, contacting them to understand their journey and experience, providing feedback to the regional teams, ensuring Customer First is driven throughout. Supporting the region in the delivery of a 5 satisfaction score Effective handling of all complaints in line with NHQC & Consumer Code requirements Acts as a brand ambassador with excellent customer service skills Collaborates effectively with wider Customer care team and onsite construction team Continuously strives to improve service provided and personal performance Provides accurate and reliable key customer service and other business information and at all times ensure that Excellent customer relationship management skills within an on-line context as well as face to face setting. Excellent customer service communication skills, both written and verbal. IT literate especially in relation to Microsoft packages (Work/Excel/PowerPoint/Outlook) Experience working within a customer service role. Strong collaborative, team working and interpersonal skills. A working understanding of the financial implications of the methods and sequences of build. Extensive product, NHQC and Customer Service experience is preferrable Please apply with an updated CV and we will be in touch with suitable candidates Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.

Ivy Resource Group are recruiting for a talented and driven MEP Design Manager to provide technical support to both Pre-construction and Operations teams. Our client is a tier 1 contractor who are looking for someone to join them on a permanent basis in Eastcheap, London for an immediate start. The company Our client is a leading UK building, infrastructure, engineering and fit-out company. They deliver vital projects across a range of sectors including health, education, highways, justice, defence, aviation, water and environment. The role entails: This role is key in supporting the production of technical tender submissions and in managing the engineering services design process from tender through to construction and commissioning. This position spans both pre- and post-contract award, with a strong technical advisory focus. From tender stage, you'll support decision-making that enhances project outcomes and long-term value. The increasing complexity of technical submissions has created a need for experienced design support within the pre-construction team. What You Will Be Doing: Produce technical responses for Engineering Services tender proposals Assess tender documentation and provide recommendations for immediate action Manage designer appointments including fee proposals for Design and CAD/REVIT services Conduct value engineering reviews and provide technical input on design solutions Participate in bid processes and potentially lead bids from a technical perspective Attend and coordinate internal design meetings, providing minutes and follow-up Support presentations and client interviews with technical expertise Attend design development meetings and contribute commercial and technical solutions Conduct buildability reviews and identify practical design enhancements Develop and manage project-specific Engineering Services Risk Registers Liaise with Procurement teams to ensure suitable and compliant supply chain integration Support in defining design scopes and duties Monitor design programme deliverables and ensure timely outputs from design partners Provide commercial oversight and reporting on design development and variations Coordinate overall MEP design activities including supply chain and stakeholder inputs Lead performance reviews and KPIs for design partners Act as main liaison for Engineering Services design activities and maintain strong client relationships Resolve technical queries and suggest alternative design options during design and construction Provide input on commissioning strategy and its impact on design Ensure all activities align with internal systems, policies, and procedures What We Need From You: Experience in MEP Engineering in both pre-construction and delivery phases Strong writing skills for technical bid responses Understanding of BSRIA BG6 and design appointment processes Familiarity with relevant industry legislation and accreditation standards Proficient in IT, BIM, and related design tools Solid background in technical design, customer management, and engineering principles Experience in managing design, bids, and projects effectively Awareness of quality systems, environmental procedures, and design risk management Ability to identify value opportunities and assess customer benefit vs risk Proactive and flexible approach to team collaboration and client engagement Excellent communication, organizational, and multitasking skills Strong attention to detail and ability to meet tight deadlines Commercial awareness and innovative mindset Salary & Benefits: 67,000 - 75,000 Car allowance 26 days annual leave (plus option to buy/sell up to 3 days) Private medical insurance (extendable to family) Life Assurance Defined contribution pension scheme (matched up to 8%) Volunteering leave (2 days per year) Agile and flexible working options Enhanced parental leave policies Employee Assistance Programme Coverage of professional membership fees Flexible Benefits scheme including: Critical illness insurance (option for partner cover), dental and travel insurance, cycle to work scheme ann retail vouchers, payroll giving, and leisure discounts. How to apply: Submit your CV Call / Text / Whatsapp Robbie on (phone number removed) for a confidential conversation. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123

Customer Experience Advisor - Norfolk - Permanent - £30,000 - £35,000 An excellent and exciting opportunity has arisen with our client, a House Builder, to join as a Customer Experience Advisor. The purpose of the role will be to manage customers from point of reservation through their journey of purchasing their home assisting with choices/options for their new property, ensuring the property is ready for handover and carrying out home demonstrations. This role is Monday to Friday based at the office and on site. Duties include: - Carrying out pre-inspections on properties prior to customers moving in to ensure any snags or issues are reported to build and sales team. - Assisting customers with choices and options to upgrade or change in their property. - Carry out home demonstrations and key handovers to the customer at their property. - Be on hand to answer any questions from customers post reservation of their property. Experience required: - Excellent Customer Service skills and experience - Keen eye for detail - Previous experience working in new homes either within a Sales or Customer Care type role - This role would also suit someone with high end / luxury customer service experience and a keen eye and interest for interior design and property. For more information apply below or contact Chris Ellis at Wheatstone Solutions.

Domestic Plumber Location: South London Main Objectives: Work with other delivery staff to ensure that the project meets all the client s requirements; is delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project. Liaise with residents and businesses on a day-to-day basis and build good working relationships with them. Undertake monitoring information and reporting requirements. Undertake home and business visits to install simple and effective measures to help residents and businesses and public premises to reduce their water consumption and to save money. Provide advice to residents and businesses and encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour. Repair devices where water wastage is occurring. Key Tasks & Responsibilities: Liaise with and develop good working relationships with project partners and colleagues. Liaise with other Staff delivering similar or complementary services. Work with the marketing and development teams to publicise the programme. Generate and respond to referrals and to carry out home visits and repairs. Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. Attend relevant team meetings / Training surgeries to raise awareness of the programme and to improve/develop skills. Report to the Operations Manager as required and provide appropriate monitoring and evaluation data. Update timesheets and other key documents at agreed intervals. Utilise the programme s vehicle in accordance with the Trust Vehicles Usage Policy and Booking Procedures. Undertake administrative duties commensurate with the role. Work flexibly within 37 hours per week to accommodate customer visits between 8.00am to 4.00pm, Mon to Fri. Weekend work may be required. Other Responsibilities Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Trust, as may reasonably be requested. Work with due regard for core values and objectives. Ensure the effective implementation of and adherence to, the Trust s Diversity, Equal Opportunities and Health and Safety policies and procedures. Personal and Professional Development Participate in the Performance Management and Appraisal process, and agree short, medium and long term goals with line manager. Identify learning and development needs with line manager and evaluate Training & Development to demonstrate needs have been met. Share best practice and achievements, and actively seek opportunities to present outcomes and case studies. Contribute to the learning of others across the organisation by sharing knowledge and skills both informally and formally by participating in the trust s training and development programme. Ideally we are looking for a plumber with; A level 2 plumbing qualification or above A full UK Driving License Domestic plumbing experience Good customer service skills Good communication skills If this sounds like something of interest then please apply within for some more information and to start your journey today. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

About the Role We are currently recruiting for a proactive and customer-focused Housing Officer to join a dedicated team in Portsmouth. This key role focuses on the effective management of tenancies and estates, requiring regular in-person contact with residents to build strong relationships and ensure a safe, well-maintained community. This is a frontline, on-site position remote or hybrid working is not available due to the hands-on nature of the role. Key Responsibilities Deliver high-quality tenancy and estate management services Conduct regular estate inspections and tenancy visits Investigate and resolve incidents of anti-social behaviour (ASB) Engage with residents from diverse backgrounds to provide advice and support Work collaboratively with internal teams and external agencies Maintain accurate case records and documentation Take enforcement action when required in line with housing policy Person Specification We are looking for someone who is: Approachable, empathetic, and confident in face-to-face interactions Skilled in holding effective, and at times challenging, conversations Organised and able to manage a diverse caseload Comfortable working independently and exercising sound judgement Preferred Experience: Previous experience in social housing or tenancy management is highly desirable Candidates from relevant sectors with transferable skills will also be considered, including: Former police officers Social workers Estate agents Debt or money advisors If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.