80 jobs found

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Tenant Liaison Officer (TLO) Newcastle Upon Tyne We are currently seeking an experienced Tenant Liaison Officer (TLO) to join a live construction project in Newcastle, focusing on fire safety improvement works within a residential setting. Location: Newcastle Upon Tyne (NE6) Start Date: 22 April 2026 Duration: 3 Months Hours: 8:00am 5:00pm Role Overview: As the Tenant Liaison Officer, you will act as the primary point of contact for residents throughout the duration of the fire safety improvement project. You will play a key role in ensuring clear communication, smooth coordination, and a positive experience for tenants while works are carried out. Key Responsibilities: Act as the main liaison between residents, site teams, and project stakeholders Conduct pre-start meetings with tenants, explaining upcoming works and schedules Coordinate access to properties and manage appointment scheduling Work closely with site teams to ensure minimal disruption to residents Maintain accurate records of all communications, access arrangements, and issues Handle complaints and queries professionally, ensuring timely resolution Clearly communicate fire safety requirements in an accessible and reassuring manner Essential Requirements: Previous experience in a Tenant Liaison Officer or similar resident-facing role Strong administrative skills with excellent attention to detail Outstanding communication skills (both written and verbal) Highly organised with the ability to manage multiple responsibilities Calm and professional approach when dealing with challenging situations Proficient in Microsoft Office and database systems Full UK driving licence and access to a vehicle (in case travel is required) Preferred (Not Essential): Experience working within social housing or with local authorities Background in construction, refurbishment, or maintenance projects Understanding of fire safety regulations or building compliance Knowledge of safeguarding and supporting vulnerable residents SSSTS / SMSTS / CSCS card If you are an experienced Tenant Liaison Officer with strong communication skills and are available for an immediate start, we would like to hear from you.

Resident Liaison Officer Dartford £22.00 - £23.00 per hour Social Housing Planned Works: Kitchens & Bathrooms Are you a customer-focused professional with experience in planned maintenance We are seeking a dedicated Resident Liaison Officer (RLO) to join our team in Dartford . This role is solely focused on our Kitchen and Bathroom refurbishment program , acting as the essential link between our residents and the site delivery team. As the works are being carried out inside residents' homes, this role requires exceptional empathy, organisation, and a "resident-first" approach to ensure a smooth delivery. THE OFFER Pay Rate: Competitive Hourly Rate (approx. £22.50 - £23.00 per hour) Location: Dartford (Field-based across local housing schemes) Sector: Social Housing / Planned Maintenance Focus: Kitchen & Bathroom Refurbishments Requirements: Full UK Driving Licence and access to a vehicle are mandatory. Contract: Long-term Contract / Permanent opportunities available. THE ROLE (Kitchen & Bathroom Specialist) You will be the face of the contract, managing the "end-to-end" resident journey from the initial survey through to the final sign-off of their new kitchen or bathroom. Key Responsibilities: Pre-Start Surveys: Visit residents to introduce the project, explain the disruption levels, and identify any specific needs or vulnerabilities. Choice Management: Assist residents in choosing their kitchen units, worktops, flooring, and bathroom finishes, ensuring all selections are recorded and ordered correctly. Access Coordination: Manage the schedule of works by ensuring residents are home for trades, minimising "no-access" appointments and delays. Conflict Resolution: Handle any on-site queries or complaints regarding the quality or timing of the works, resolving issues before they escalate. Support: Act as the primary point of support for residents while their essential facilities (water/cooking) are temporarily out of use during the refurbishment. Documentation: Ensure all resident satisfaction surveys and property condition records are kept up to date for client reporting. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) is essential. Previous experience specifically with Internal Planned Works (K&B) is a major advantage. Communication: Ability to explain technical work programs in simple, reassuring terms to residents. Mobility: Must drive and have a reliable vehicle for travel between sites in Dartford. Resilience: Comfortable working in a fast-paced construction environment and dealing with high-pressure situations inside residents' homes. Organization: Strong IT skills for logging surveys, choices, and daily site activity. If you are a proactive RLO looking for a long-term role in the Dartford area, please apply now with your updated CV.

Resident Liaison Officer Brent £22.57 per hour Social Housing Planned Works & Refurbishment Are you a customer-focused professional with experience in the social housing sector We are seeking a dedicated Resident Liaison Officer (RLO) to join our team in Brent . This is a vital role acting as the primary link between our residents, the local authority, and our site delivery teams. If you excel at building relationships, managing expectations, and ensuring a high standard of resident satisfaction during major works programs, we want to hear from you. THE OFFER Pay Rate: £22.57 per hour Location: Brent (Covering various schemes across the Borough) Sector: Social Housing / Property Services Requirements: Full UK Driving Licence and access to a vehicle are essential. Contract: Ongoing Contract / Permanent opportunities. THE ROLE As the Resident Liaison Officer, you will be the face of the project. You will ensure that residents are fully informed and supported throughout the duration of planned maintenance and refurbishment works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to introduce the works and explain the process to residents. Communication: Distribute letters, notices, and newsletters to keep the community updated on project timelines. Choice Management: Assist residents in making selections for internal works (e.g., kitchen/bathroom colours and finishes) and ensure these are accurately recorded. Conflict Resolution: Act as the first point of contact for any resident queries or complaints, resolving issues swiftly and professionally on-site. Liaison: Coordinate between site managers, trade operatives, and residents to ensure access is gained and works proceed smoothly. Documentation: Maintain accurate resident files, visit logs, and satisfaction surveys to provide clear audit trails for the client. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) within the Social Housing sector. Communication: Exceptional interpersonal skills with the ability to communicate with a diverse range of residents. Resilience: Ability to remain calm and professional in challenging situations or when dealing with difficult complaints. Mobility: Must hold a full UK Driving Licence and be comfortable travelling between different sites within the Brent area. IT Literacy: Proficient in using Microsoft Office and mobile devices for logging site data. Organisation: Strong time management skills to handle multiple residents and workstreams simultaneously. If you are a proactive RLO looking for a rewarding role in West London, please apply now with your updated CV.

Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.

About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.

Resident Liaison Officer Location: Rochdale Contract: Temporary initially 6 weeks, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: 13 - 14.50 per hour dependent on experience The Role An exciting opportunity has arisen for an experienced Resident Liaison Officer to support projects across the Rochdale area. This role is initially offered on a 6 - 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel; candidates must have access to their own vehicle. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

Resident Liaison Officer (Internal Planned Maintenance) Salary: Up to £33K + car allowance Location: Epsom Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Epsom area. This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Tamworth area. Your role will cover the North and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a vehicle and be in a position to start immediately

Site Manager - SHDF / Retrofit (Social Housing) Location: Travel across North West to various Sites We are currently recruiting for a Site Manager to deliver retrofit and energy efficiency upgrades across social housing schemes. This role will involve working on SHDF-Funded projects, upgrading existing housing stock to meet modern energy performance standards. You will be reporting into a Contracts Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Programming works Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes, particularly kitchens and bathrooms. For the heating upgrade scheme, a Plumbing background would be ideal. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is between 45-47k plus car allowance and other benefits. If you are interested in this position and would like to apply, please email a copy of your CV to Sean at Fawkes & Reece, using the contact details provided or you can give my mobile a call for further details on (phone number removed)

Have you been managing teams on Kitchen & Bathroom and Void schemes? If you're based near the southwest of Leeds, keep reading to find out more about your next role. What you'll get: Up to 60k salary and a substantial company bonus. Car Allowance Bonus Scheme Private Healthcare Many more benefits including training and progression opportunities. Key aspects of the role: Recruiting and managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly, primarily within Kitchen & Bathroom and void schemes for the Social Housing sector. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying works across the midlands Working in the refurbishment of Social Housing and aiding local authorities & housing associations to deliver high quality results. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. NVQ 6 UK Driving Licence CSCS Card SMSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member for a specialist contractor. This client is looking for someone who is wanting to develop their career and really get stuck into local works, to then lead onto more progression as you work your way up. What's next: If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office

Resident Liaison Officer (Internal Planned Maintenance) Salary: Up to £33K + car allowance Location: Guildford Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Guildford area. This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.

Resident Liaison Officer (Internal Planned Maintenance) Salary: Up to £33K + car allowance Location: Croydon Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Croydon area. This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.

Site Manager Location: Andover Start Date : ASAP Duration: Ongoing Rate: 260 p/day Site Manager - Social Housing Refurbishments (Kitchens & Bathrooms) - Andover My client is a well-established contractor delivering social housing refurbishment works across multiple frameworks. They are looking to appoint a Site Manager to oversee ongoing kitchen and bathroom replacement programmes across occupied properties in Andover, reporting directly into a Project Manager. You will be responsible for the day-to-day running of site operations, ensuring works are delivered safely, on programme, and to the required quality standards within a live residential environment. The Role: Day-to-day management of kitchen and bathroom refurbishment works Coordinating subcontractors and trades across multiple properties Managing works within occupied social housing environments Ensuring health & safety compliance at all times Monitoring quality and signing off completed installations Liaising with residents, tenant liaison officers, and client representatives Managing programme and sequencing of works to maintain progress Maintaining site records, reports, and H&S documentation Key Requirements: Proven experience managing social housing refurbishment projects Strong background in kitchen and bathroom replacement programmes Experience working within occupied properties Good organisational and communication skills CSCS, SMSTS, and First Aid essential Ongoing work available with an immediate start.

Customer Liaison Officer - Social Housing Planned Works Covering Yorkshire (Leeds, Bradford, Scarborough and North Yorkshire areas) Full time, temporary (on-going with potential to go permanent) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties covering Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!

We are working with a well established and growing Main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. They have been awarded several new contracts and as a result, they are seeking a Site Manager to join them on a permanent basis. This will be working on decarbonisation and retrofit works to tenanted Social Housing properties, on a scheme in the Manchester or East Lancashire area. Retrofit experience is not essential but Social Housing planned refurbishment experience is essential for the successful applicant. This is a great opportunity to join a well established Main Contractor who have a healthy pipeline of work and operate on a number of framework schemes. You will be reporting into a Contracts Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Programming works Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes, particularly kitchens and bathrooms. For the heating upgrade scheme, a Plumbing background would be ideal. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is between 45-47k plus car allowance and other benefits. If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in High Wych, Hertfordshire. The role will require some travelling between sites including Braintree, High Wych, Bishops Stortford. Our client provides retirement housing for people over the age of 55. You will be required to: Ensure the safety and security of the property Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Access is provided to facilitate maintenance and servicing requirements to communal areas Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in retirement housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to the building for residents, contractors and visitors Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment Allow access to utility companies for essential maintenance and servicing of equipment Manage and monitor the laundry facilities & communal areas Monitor and facilitate resolution of complaints relating to communal areas and facilities Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment Monitor and advise tenants on the management of their rent accounts and arrears Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues Raise repairs, facilitate access and guidance to the affected areas for contractors Complete water testing in communal areas Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors Manage or provide gritting at the property in line with the service gritting plan as required Carry out health and safety inspections of the building and record the outcomes in line with service standards Monitoring accidents, incidents and near misses in line with the clients health and safety procedures ESSENTIAL REQUIREMENTS INCLUDE: Facilities management experience Excellent customer services skills Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements Knowledge and understanding of the housing/building management sector Understanding or experience of health and safety issues and management Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Resident Liaison Officer - Weybridge- Planned Maintenance Salary: £18-£20ph Location: Weybridge Job Type: Temporary Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Resident Liaison Officer Resident Liaison Officer required on a short term fixed contract within the Leeds area Job Description Leading resident communications across various housing projects in Leeds as a Resident Liaison Officer. Coordinating appointments between residents and site teams to ensure the smooth delivery of essential services. Resolving resident queries promptly and professionally to maintain high satisfaction levels in the Leeds area. Managing documentation and reports related to engagement for this specialist housing role. Ensuring health and safety compliance is met at all times while visiting resident properties. Skills / Qualifications Experienced professional with a proven track record in resident engagement or social housing. Excellent communication skills are essential for this Resident Liaison Officer position. Full UK Driving License is required to travel between different sites across Leeds and surrounding areas Strong IT proficiency including experience with management systems and Microsoft Office. Empathetic approach to dealing with diverse resident needs within the local community. This Resident Liaison Officer role in Leeds offers a competitive hourly rate plus a car allowance and excellent career progression. To apply for this RLO opportunity, please submit your CV today for immediate consideration

Resident Liaison Officer - Derby- Internal Planned Maintenance Salary: Up to £34k including package Location: Derby Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal planned maintenance team in the Derby area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ