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Overview Make an Impact with BREEAM! Are you passionate about driving sustainability in the built environment? We're looking for a Technical Auditor to join our expert BREEAM team. In this pivotal role, you'll assess and review project submissions, ensuring quality, consistency, and credibility across our certification processes. Help BRE make buildings safer and more sustainable! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE This role supports the delivery of high-quality, science-based sustainability certification by conducting technical audits for a range of BREEAM schemes. As part of the Certification and Operations team within BPS, the role ensures consistency, accuracy, and professionalism in all certification activities. Key Responsibilities and Tasks Conduct desktop-based technical audits of BREEAM assessments, liaising with translators when required Manage personal workload and prioritise tasks to meet deadlines and turnaround targets Provide customer support via phone, email, and live chat Maintain accurate records and update certification databases in line with operational procedures Support the onboarding and training of new team members and contribute to the professional development of colleagues Assist the leadership team in maintaining high performance standards and improving QA processes Participate in continuous improvement initiatives across the team and certification operations What we are looking for Essential Criteria Ability to prioritise own workload and work independently without close supervision Strong attention to detail and accuracy in maintaining records Excellent written and verbal communication skills Confident engaging with internal and external stakeholders Experience in providing customer support via email, phone, or live chat Ability to work efficiently in a fast-paced environment Proactive approach to learning and supporting team development Advanced user of Microsoft Office (Word, Excel, Outlook) Ability to follow standard procedures and operational processes Experience maintaining accurate administration records Effective team player with a proactive and professional approach Desirable Criteria These are qualifications, skills, or experiences that are advantageous but not required: Broad knowledge of building-related disciplines, including understanding of design, construction, and sustainability impacts Familiarity with BREEAM or similar environmental assessment methods Previous experience in auditing, compliance, or quality assurance Knowledge of BRE products, clients, or the wider construction and sustainability sectors Experience using live chat systems for customer support Additional language skills (for supporting global customers and translators) BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development. Pension scheme - 5% employer-matched contribution Life assurance - 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities - Restaurant, nursery, and free parking, including at-cost EV charging points Career Development Learning & development - Free access to BRE Academy and our online learning platform Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits Work Location Options Hybrid - This role offers a mix of home and office working. You will need to be within commuting distance of our Watford or Glasgow office, as you will be expected to attend in person. Our Recruitment Process Online Assessment Shortly after you apply (within approximately 10 minutes), you'll receive a link to complete an online assessment. This takes around 20 minutes and helps us better understand your skills and suitability. Note to Employment Agencies At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means. Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

What you’ll be doing day to day The role involves the Management of a team of Auditors, trainers & Assessors who will be instrumental in the execution of the key areas of compliance. Working closely with the various business unit operational management leads (General / Operations Managers), Our clients and suppliers to ensure that all standards are understood, met and complied with. Driving NRSWA & SROH compliance levels, reducing the cost of failure by addressing root cause matters arising and defect/remedial levels Determining and agreeing on in-house Telecoms divisional quality procedures, standards and specifications Assessing changing client requirements and ensuring these are met Understanding, communicating and agreeing changing client standards/specifications to the operational delivery team Specifying material requirements with suppliers to ensure compliance with our operational Build, Inspection and Test Plans Investigating and setting standards for quality relating to health and safety matters Working with operational staff to establish processes standards, systems and procedures are effective Writing management and technical reports for clarity on direction, with particular focus on new ways of working. Maintaining and updating training needs for the business as we evolve into new Hybrid FTTP build Methodologies, active in setting up in house training capabilities and or liaising with third party providers Acting as a catalyst for change and improvement in performance and quality around our customer product delivery Directing objectives to maximise profitability through efficiencies implemented Recording, analysing and distributing statistical information to monitor an inform performance improvement actions Supervising operational staff deployed on the Quality team tasks  The experience we're looking for Proven track record in Quality Management Relevant IQA qualifications Experience in the Telecoms Industry Personable and highly motivated A strong leader and manager Excellent technical skills Good numerical skills and an understanding of statistics Planning and organisation skills Communication and interpersonal skills Problem-solving skills Team working skills High levels of IT skills The personal attributes we're looking for Desire to understand and promote the Company purpose, vision, values and culture Trustworthy and ethical approach, exercising discretion where required  Organised, structured and professional, with a passion for excellence  Flexibility, resilience and the ability to influence and build relationships at all levels Commitment to the provision of excellent customer service Experience in a fast paced, national and multi-site business Self-starter who has the ability to prioritise a varied workload and demonstrate good time management to comply with deadlines What we can offer you Competitive Salary  Company car / Car allowance  25 days holiday + bank holidays  Holiday trading scheme  Private Medical Insurance  Perks at work scheme (discount from high street retailers)  Free eye test vouchers  Employee share scheme  3x life assurance  Free Parking  Flexible Working  5% enhanced pension contribution