Are you passionate about delivering exceptional customer service and creating a positive homeownership experience? Elvet Recruitment is proud to be partnering with our client to recruit a Customer Care Advisor for the Cumbria region. This is a key role within a team committed to delivering a 5 customer experience, supporting homebuyers from reservation through to aftercare. You will work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure an efficient, quality-led service that meets both the customer s needs and the client s high service standards. Our client builds thoughtfully designed homes for a wide range of buyers. As a Customer Care Advisor, your attention to detail, proactive approach, and dedication to outstanding service will be essential in ensuring customer satisfaction and supporting the regional team in delivering exceptional experiences. You ll also benefit from ongoing professional development and training, helping you to thrive in your role and grow your career with the client. What You ll Be Doing: Championing the customer journey to support the client s drive for 5 customer service Supporting regional sales, build, and wider teams to meet and exceed customer expectations Managing and administering regional customer complaints efficiently, ensuring compliance with the New Homes Quality Code (NHQC) and Consumer Code Answering inbound customer calls and ensuring enquiries are responded to within agreed SLA timescales Managing voicemail messages and the Customer Care email inbox efficiently Collaborating with the regional team to collate accurate information for detailed and informed customer communications Promoting a proactive, high-quality customer service culture across the region What We re Looking For: Excellent customer relationship management skills in both online and face-to-face contexts Strong written and verbal communication skills, with a focus on delivering exceptional service IT literate, especially with Microsoft Office packages (Word, Excel, PowerPoint, Outlook) Experience in a customer service role, ideally within the property or construction sector Strong collaborative, teamworking, and interpersonal skills Understanding of the financial implications of building methods and sequences is advantageous Knowledge of the New Homes Quality Code and customer service best practices is desirable Role Information: Mon- Thurs 8:30 5, Friday 8:30 - 4 26 days annual leave plus bank holidays Discretionary bonus scheme Holiday buy-back scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan High street and retail discounts Clear routes for career progression and development This is a permanent position , and Elvet Recruitment Limited will be acting as an employment agency on behalf of our client. By applying for this role, you accept the T&Cs, Privacy Notice, and Disclaimers which can be found on our website. Please call Heather Sweetman at Elvet Recruitment to discuss the role in more detail.
Dec 04, 2025
Full time
Are you passionate about delivering exceptional customer service and creating a positive homeownership experience? Elvet Recruitment is proud to be partnering with our client to recruit a Customer Care Advisor for the Cumbria region. This is a key role within a team committed to delivering a 5 customer experience, supporting homebuyers from reservation through to aftercare. You will work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure an efficient, quality-led service that meets both the customer s needs and the client s high service standards. Our client builds thoughtfully designed homes for a wide range of buyers. As a Customer Care Advisor, your attention to detail, proactive approach, and dedication to outstanding service will be essential in ensuring customer satisfaction and supporting the regional team in delivering exceptional experiences. You ll also benefit from ongoing professional development and training, helping you to thrive in your role and grow your career with the client. What You ll Be Doing: Championing the customer journey to support the client s drive for 5 customer service Supporting regional sales, build, and wider teams to meet and exceed customer expectations Managing and administering regional customer complaints efficiently, ensuring compliance with the New Homes Quality Code (NHQC) and Consumer Code Answering inbound customer calls and ensuring enquiries are responded to within agreed SLA timescales Managing voicemail messages and the Customer Care email inbox efficiently Collaborating with the regional team to collate accurate information for detailed and informed customer communications Promoting a proactive, high-quality customer service culture across the region What We re Looking For: Excellent customer relationship management skills in both online and face-to-face contexts Strong written and verbal communication skills, with a focus on delivering exceptional service IT literate, especially with Microsoft Office packages (Word, Excel, PowerPoint, Outlook) Experience in a customer service role, ideally within the property or construction sector Strong collaborative, teamworking, and interpersonal skills Understanding of the financial implications of building methods and sequences is advantageous Knowledge of the New Homes Quality Code and customer service best practices is desirable Role Information: Mon- Thurs 8:30 5, Friday 8:30 - 4 26 days annual leave plus bank holidays Discretionary bonus scheme Holiday buy-back scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan High street and retail discounts Clear routes for career progression and development This is a permanent position , and Elvet Recruitment Limited will be acting as an employment agency on behalf of our client. By applying for this role, you accept the T&Cs, Privacy Notice, and Disclaimers which can be found on our website. Please call Heather Sweetman at Elvet Recruitment to discuss the role in more detail.
Damp & Mould Manager - Social Housing Temp to Perm Up to 60,000 East London Immediate Start Overview We are working with a reputable East London housing provider to recruit an experienced Damp & Mould Manager on a temp-to-perm basis, available for an immediate start. This is a vital role focused on delivering a proactive, compliant, and customer-centred approach to damp, mould, and condensation cases across a diverse housing portfolio. The Role As the Damp & Mould Manager, you will lead on all damp and mould investigations, case management, remediation works, and prevention strategies. You'll manage contractors, surveyors, and internal teams to ensure issues are rectified swiftly, safely, and in line with regulatory standards and best practice. This role requires strong technical knowledge, excellent stakeholder engagement, and the ability to manage high-volume, sensitive cases. Key Responsibilities Oversee and manage all damp, mould, and condensation cases from initial report through to resolution. Carry out or coordinate surveys, diagnostics, and root-cause assessments across the East London housing stock. Develop and implement remedial action plans, ensuring timely, cost-effective, and high-quality outcomes. Manage contractors, surveyors, and operatives involved in inspection and repair works. Maintain full compliance with relevant legislation, including the Housing Ombudsman guidance, HHSRS, and internal policies. Produce reports, action plans, and case updates for senior management and stakeholders. Lead on complex or high-risk cases, ensuring a robust, empathetic, and customer-focused approach. Track KPIs and trends to identify hotspots and recommend long-term preventative strategies. Work collaboratively with tenancy, estates, and asset management teams to support early intervention and education initiatives. Manage complaints, escalations, and disrepair cases relating to damp and mould. About You Proven experience managing damp and mould cases in social housing, property services, or a similar environment. Strong understanding of building pathology, damp diagnostics, ventilation, and remedial techniques. Excellent stakeholder management skills with the ability to handle sensitive customer issues. Strong report-writing abilities and good knowledge of compliance and regulatory requirements. Ability to work at pace, prioritise effectively, and manage a high caseload. Available to start immediately. Driving licence. What's on Offer Temp-to-perm opportunity with long-term career prospects. Competitive salary up to 60,000 on permanent appointment. Immediate start available.
Dec 04, 2025
Seasonal
Damp & Mould Manager - Social Housing Temp to Perm Up to 60,000 East London Immediate Start Overview We are working with a reputable East London housing provider to recruit an experienced Damp & Mould Manager on a temp-to-perm basis, available for an immediate start. This is a vital role focused on delivering a proactive, compliant, and customer-centred approach to damp, mould, and condensation cases across a diverse housing portfolio. The Role As the Damp & Mould Manager, you will lead on all damp and mould investigations, case management, remediation works, and prevention strategies. You'll manage contractors, surveyors, and internal teams to ensure issues are rectified swiftly, safely, and in line with regulatory standards and best practice. This role requires strong technical knowledge, excellent stakeholder engagement, and the ability to manage high-volume, sensitive cases. Key Responsibilities Oversee and manage all damp, mould, and condensation cases from initial report through to resolution. Carry out or coordinate surveys, diagnostics, and root-cause assessments across the East London housing stock. Develop and implement remedial action plans, ensuring timely, cost-effective, and high-quality outcomes. Manage contractors, surveyors, and operatives involved in inspection and repair works. Maintain full compliance with relevant legislation, including the Housing Ombudsman guidance, HHSRS, and internal policies. Produce reports, action plans, and case updates for senior management and stakeholders. Lead on complex or high-risk cases, ensuring a robust, empathetic, and customer-focused approach. Track KPIs and trends to identify hotspots and recommend long-term preventative strategies. Work collaboratively with tenancy, estates, and asset management teams to support early intervention and education initiatives. Manage complaints, escalations, and disrepair cases relating to damp and mould. About You Proven experience managing damp and mould cases in social housing, property services, or a similar environment. Strong understanding of building pathology, damp diagnostics, ventilation, and remedial techniques. Excellent stakeholder management skills with the ability to handle sensitive customer issues. Strong report-writing abilities and good knowledge of compliance and regulatory requirements. Ability to work at pace, prioritise effectively, and manage a high caseload. Available to start immediately. Driving licence. What's on Offer Temp-to-perm opportunity with long-term career prospects. Competitive salary up to 60,000 on permanent appointment. Immediate start available.
Repairs Manager - Social Housing Permanent 55,000 - 60,000 East London Overview We are partnered with a leading East London housing provider to recruit an experienced Repairs Manager on a permanent basis. This is a key leadership role within the property services team, overseeing day-to-day repairs, ensuring high-quality service delivery, and driving operational excellence across a diverse housing stock. The Role As the Repairs Manager, you will take ownership of the responsive repairs service, managing both directly employed operatives and external contractors. You'll ensure works are completed on time, within budget, and to the required standards, while championing customer satisfaction and compliance. This is an excellent opportunity for a driven leader who thrives in a fast-paced social housing environment. Key Responsibilities Lead and manage the responsive repairs service, ensuring effective allocation, delivery, and completion of works across East London properties. Line-manage operatives, supervisors, and contractors, driving performance, productivity, and high-quality workmanship. Monitor KPIs including completion times, first-time fix rates, customer satisfaction, and budget adherence. Ensure all repairs comply with health & safety legislation, organisational policy, and regulatory standards. Manage budgets effectively, authorising works and ensuring cost control across the service. Conduct regular audits, quality checks, and site inspections to maintain high technical standards. Collaborate closely with tenancy, compliance, and asset management teams to provide an integrated service. Lead on complex repair cases, complaints, and escalations, delivering positive, customer-focused resolutions. Contribute to service improvement initiatives, using data and feedback to enhance processes and performance. About You Proven experience managing repairs or maintenance services within social housing or a similar environment. Strong people-management skills with the ability to lead multidisciplinary teams. Solid understanding of building maintenance, diagnostics, and relevant legislation (e.g., H&S, CDM). Excellent organisational, problem-solving, and communication abilities. Comfortable working in a high-volume, customer-focused setting with competing priorities. Full UK driving licence preferred. What's on Offer Permanent contract with a competitive salary of 55,000 - 60,000 . Opportunity to influence service delivery and drive meaningful improvements. Supportive leadership team and excellent long-term career prospects
Dec 04, 2025
Full time
Repairs Manager - Social Housing Permanent 55,000 - 60,000 East London Overview We are partnered with a leading East London housing provider to recruit an experienced Repairs Manager on a permanent basis. This is a key leadership role within the property services team, overseeing day-to-day repairs, ensuring high-quality service delivery, and driving operational excellence across a diverse housing stock. The Role As the Repairs Manager, you will take ownership of the responsive repairs service, managing both directly employed operatives and external contractors. You'll ensure works are completed on time, within budget, and to the required standards, while championing customer satisfaction and compliance. This is an excellent opportunity for a driven leader who thrives in a fast-paced social housing environment. Key Responsibilities Lead and manage the responsive repairs service, ensuring effective allocation, delivery, and completion of works across East London properties. Line-manage operatives, supervisors, and contractors, driving performance, productivity, and high-quality workmanship. Monitor KPIs including completion times, first-time fix rates, customer satisfaction, and budget adherence. Ensure all repairs comply with health & safety legislation, organisational policy, and regulatory standards. Manage budgets effectively, authorising works and ensuring cost control across the service. Conduct regular audits, quality checks, and site inspections to maintain high technical standards. Collaborate closely with tenancy, compliance, and asset management teams to provide an integrated service. Lead on complex repair cases, complaints, and escalations, delivering positive, customer-focused resolutions. Contribute to service improvement initiatives, using data and feedback to enhance processes and performance. About You Proven experience managing repairs or maintenance services within social housing or a similar environment. Strong people-management skills with the ability to lead multidisciplinary teams. Solid understanding of building maintenance, diagnostics, and relevant legislation (e.g., H&S, CDM). Excellent organisational, problem-solving, and communication abilities. Comfortable working in a high-volume, customer-focused setting with competing priorities. Full UK driving licence preferred. What's on Offer Permanent contract with a competitive salary of 55,000 - 60,000 . Opportunity to influence service delivery and drive meaningful improvements. Supportive leadership team and excellent long-term career prospects
Church Street Surgery is part of the Wyre Forest Health Partnership (WFHP) is a large GP Partnership serving the Wyre Forest area. The Partnership has 5 practices in Kidderminster and the local area and serves 73,000 patients. The Partnership is part of a large GP partnership that includes five practices in Kidderminster and the local area, serving 73,000 patients. Working closely with the GP Site Lead and reporting to the Partnership Operations Director, the Site Manager will ensure the smooth running of the surgery, providing excellent patient care and maintaining a happy and committed team. Being personable, highly organised and resourceful, the post holder will provide leadership and management to enable the site to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. Note: Applicants must have the right to work in the UK. We are not able to offer visa sponsorship for this role. Main duties of the job Staff & Leadership: Manage administrative staff, support non clinical management of clinical staff, lead appraisals, training, performance management, and recruitment. Oversee inductions, sickness monitoring, mandatory training compliance, and maintain a positive team culture. Finance & Resources: Oversee private income processes, authorise staffing changes and expenses, work within budget, and ensure efficient stock and procurement use. Submit accurate HR/finance documentation in a timely manner. Patient Services: Ensure sufficient appointment capacity and smooth day to day service delivery. Manage rotas and reception teams, handle complaints, support patient engagement, lead improvement initiatives, and ensure participation in health campaigns. Quality & Compliance: Review site performance with the Site Lead, provide required data, support audits and quality processes, meet CQC obligations, monitor systems and workload, and elevate unresolved service issues. General: Act as a positive WFHP ambassador, collaborate across sites, support operational objectives, and attend required meetings. About us Church Street Surgery is a GP Practice situated in the centre of Kidderminster, with a patient list size of 13,500 patients. Church Street Surgery has 5 GP Partners, 4 Salaried GP's, 3 ANP's and 5 Practice Nurses. Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide sustainable, high quality, innovative patient care, delivered by a skilled, valued and respected team WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (300 employees, including 50 GP's). We also look after c 73,000 patients. We have a very strong quality improvement ethic, and are always looking to improve. WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles. Job responsibilities Manage all administrative staff and support the non clinical aspects of clinical staff. Lead staff appraisals, performance management, training, and conflict resolution. Oversee recruitment, induction, sickness monitoring, and mandatory training compliance. Hold regular staff meetings and promote a positive, collaborative site culture. Job description Job responsibilities Personnel & Leadership Manage all administrative staff and support the non clinical aspects of clinical staff. Lead staff appraisals, performance management, training, and conflict resolution. Oversee recruitment, induction, sickness monitoring, and mandatory training compliance. Hold regular staff meetings and promote a positive, collaborative site culture. Finance & Resource Management Oversee private income recording, invoicing, and payment reconciliation. Authorise and report overtime, sickness, expenses, and staffing changes to payroll. Work within the site budget, ensuring efficient use of stock and procurement. Submit authorised invoices and ensure timely HR/finance documentation. Patient Services Ensure adequate appointment capacity and smooth operation of on site services. Manage rotas, reception, and support teams to maintain strong patient care standards. Act as first point of contact for complaints and lead continuous improvement. Support patient engagement groups, health campaigns, and promotion of new services. Maintain business continuity plans and positive relationships with partner organisations. Quality, Data & Compliance Regularly review site performance with the Site Lead and drive improvement. Provide required data to the Central Team and participate in audits, SEAs, and quality processes. Ensure CQC responsibilities are completed and evidenced. Monitor workload, system performance, and adherence to policies. Escalate unresolved service concerns and support research activity where applicable. General Represent WFHP positively and collaborate across sites. Provide day to day leadership in delivering operational objectives. Attend required meetings and maintain full awareness of site activities. Person Specification Qualifications Educated to A Level (or equivalent) Management & leadership development or training (or equivalent experience) Experience Experience managing employees and workforce planning Previous experience/equivalent in Primary Care, GP practice or Healthcare role. Experience of working with internal and external stakeholders. Skills Strong influencing and relationship-building abilities. Able to meet tight deadlines with high accuracy and attention to detail. Excellent verbal communication skills across all organisational levels. High quality written communication with strong grammar and presentation. Effective analytical and problem solving skills. Right to work in the UK Applicants must have right to work in the UK (We are not able to offer Visa Sponsorship for this role) Committed to delivering excellent service. Strong organisational skills with the ability to plan for self and others. Collaborative, respectful, and supportive team member. Resilient under pressure and self motivated. Energetic and committed to personal and professional development. Willing to work flexibly in terms of hours and location. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dec 04, 2025
Full time
Church Street Surgery is part of the Wyre Forest Health Partnership (WFHP) is a large GP Partnership serving the Wyre Forest area. The Partnership has 5 practices in Kidderminster and the local area and serves 73,000 patients. The Partnership is part of a large GP partnership that includes five practices in Kidderminster and the local area, serving 73,000 patients. Working closely with the GP Site Lead and reporting to the Partnership Operations Director, the Site Manager will ensure the smooth running of the surgery, providing excellent patient care and maintaining a happy and committed team. Being personable, highly organised and resourceful, the post holder will provide leadership and management to enable the site to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. Note: Applicants must have the right to work in the UK. We are not able to offer visa sponsorship for this role. Main duties of the job Staff & Leadership: Manage administrative staff, support non clinical management of clinical staff, lead appraisals, training, performance management, and recruitment. Oversee inductions, sickness monitoring, mandatory training compliance, and maintain a positive team culture. Finance & Resources: Oversee private income processes, authorise staffing changes and expenses, work within budget, and ensure efficient stock and procurement use. Submit accurate HR/finance documentation in a timely manner. Patient Services: Ensure sufficient appointment capacity and smooth day to day service delivery. Manage rotas and reception teams, handle complaints, support patient engagement, lead improvement initiatives, and ensure participation in health campaigns. Quality & Compliance: Review site performance with the Site Lead, provide required data, support audits and quality processes, meet CQC obligations, monitor systems and workload, and elevate unresolved service issues. General: Act as a positive WFHP ambassador, collaborate across sites, support operational objectives, and attend required meetings. About us Church Street Surgery is a GP Practice situated in the centre of Kidderminster, with a patient list size of 13,500 patients. Church Street Surgery has 5 GP Partners, 4 Salaried GP's, 3 ANP's and 5 Practice Nurses. Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide sustainable, high quality, innovative patient care, delivered by a skilled, valued and respected team WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (300 employees, including 50 GP's). We also look after c 73,000 patients. We have a very strong quality improvement ethic, and are always looking to improve. WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles. Job responsibilities Manage all administrative staff and support the non clinical aspects of clinical staff. Lead staff appraisals, performance management, training, and conflict resolution. Oversee recruitment, induction, sickness monitoring, and mandatory training compliance. Hold regular staff meetings and promote a positive, collaborative site culture. Job description Job responsibilities Personnel & Leadership Manage all administrative staff and support the non clinical aspects of clinical staff. Lead staff appraisals, performance management, training, and conflict resolution. Oversee recruitment, induction, sickness monitoring, and mandatory training compliance. Hold regular staff meetings and promote a positive, collaborative site culture. Finance & Resource Management Oversee private income recording, invoicing, and payment reconciliation. Authorise and report overtime, sickness, expenses, and staffing changes to payroll. Work within the site budget, ensuring efficient use of stock and procurement. Submit authorised invoices and ensure timely HR/finance documentation. Patient Services Ensure adequate appointment capacity and smooth operation of on site services. Manage rotas, reception, and support teams to maintain strong patient care standards. Act as first point of contact for complaints and lead continuous improvement. Support patient engagement groups, health campaigns, and promotion of new services. Maintain business continuity plans and positive relationships with partner organisations. Quality, Data & Compliance Regularly review site performance with the Site Lead and drive improvement. Provide required data to the Central Team and participate in audits, SEAs, and quality processes. Ensure CQC responsibilities are completed and evidenced. Monitor workload, system performance, and adherence to policies. Escalate unresolved service concerns and support research activity where applicable. General Represent WFHP positively and collaborate across sites. Provide day to day leadership in delivering operational objectives. Attend required meetings and maintain full awareness of site activities. Person Specification Qualifications Educated to A Level (or equivalent) Management & leadership development or training (or equivalent experience) Experience Experience managing employees and workforce planning Previous experience/equivalent in Primary Care, GP practice or Healthcare role. Experience of working with internal and external stakeholders. Skills Strong influencing and relationship-building abilities. Able to meet tight deadlines with high accuracy and attention to detail. Excellent verbal communication skills across all organisational levels. High quality written communication with strong grammar and presentation. Effective analytical and problem solving skills. Right to work in the UK Applicants must have right to work in the UK (We are not able to offer Visa Sponsorship for this role) Committed to delivering excellent service. Strong organisational skills with the ability to plan for self and others. Collaborative, respectful, and supportive team member. Resilient under pressure and self motivated. Energetic and committed to personal and professional development. Willing to work flexibly in terms of hours and location. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Void Operations Manager Stratford based Full-time, Permanent position 50k - 60k plus package We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in Stratford. Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works. Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 60,000 + Benefits. If you are interested, please apply online now.
Dec 03, 2025
Full time
Void Operations Manager Stratford based Full-time, Permanent position 50k - 60k plus package We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in Stratford. Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works. Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 60,000 + Benefits. If you are interested, please apply online now.
Repair Operations Manager London - Westminster Full-time, Permanent position 70,000 - 75,000 We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in London. Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works. Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling
Dec 03, 2025
Full time
Repair Operations Manager London - Westminster Full-time, Permanent position 70,000 - 75,000 We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in London. Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works. Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling
Our well-established client based near to Birmingham City Centre are looking for an Property Manager to join their team on a full time, permanent basis. Main duties of the Property Manager role include: Manage commercial property General estate management liaison with tenants Visit properties to ensure they are kept in good order Handle tenant complaints and ensure there are no breaches Rent reviews and negotiation Prepare tenancy agreements and renewals Liaise with maintenance/contractors to ensure planned and reactive maintenance work is completed Conduct viewings Ensure Health and Safety compliance Lease renewals The successful candidate: Must have previous Property Management experience Must have a full UK driving licence Previous experience within commercial property management Strong professional etiquette This is a full time, permanent office-based role working Monday to Friday. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Dec 03, 2025
Full time
Our well-established client based near to Birmingham City Centre are looking for an Property Manager to join their team on a full time, permanent basis. Main duties of the Property Manager role include: Manage commercial property General estate management liaison with tenants Visit properties to ensure they are kept in good order Handle tenant complaints and ensure there are no breaches Rent reviews and negotiation Prepare tenancy agreements and renewals Liaise with maintenance/contractors to ensure planned and reactive maintenance work is completed Conduct viewings Ensure Health and Safety compliance Lease renewals The successful candidate: Must have previous Property Management experience Must have a full UK driving licence Previous experience within commercial property management Strong professional etiquette This is a full time, permanent office-based role working Monday to Friday. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Job Title: Fire Door Manager Location: Bolton, Greater Manchester Salary/Benefits: 45k - 65k + Training & Benefits A busy building services company requires a switched-on Fire Door Manager to oversee contracts across the North West region. Applicants must have excellent technical knowledge and a proven track record of managing teams of site staff. You will be responsible for allocating projects and workloads, monitoring staff competency and ensuring clients remain satisfied with the services provided. Candidates will be working out of the office, with site visits to client sites. The company are a well-known name who have a nationwide presence, who have a strong reputation. They are offering excellent salaries and benefits packages for the successful candidate. We can consider candidates from: Bolton, Bury, Rochdale, Oldham, Manchester, Stockport, Altrincham, Burnley, Accrington, Blackburn, Burnley, Colne, Chorley, Preston, Lytham St Annes, Blackpool, Southport, Formby, Skelmersdale, Standish, Wigan, Ashton-in-Makerfield, Leigh, Eccles, Warrington, Widnes, Prescot, Kirkby, Crosby, Liverpool. Experience / Qualifications: - Strong experience working as Fire Door Manager - Will hold the FDIS NVQ, FIRAS and / or BM TRADA - Ideally will be qualified with carpentry NVQ / training - Excellent technical knowledge of BS9999, HSE and Building Safety Act guidelines - Able to manage teams of site staff - Good literacy and IT skills - Strong interpersonal skills The Role: - Overseeing a team of Fire Door Joiners / Engineers within a busy Fire Compliance department - Allocating work and projects to engineers / joiners, including installations, maintenance, repairs and inspection appointments - Ensuring works run to agreed deadlines and scope - Liaising with sub-contractors and suppliers - Meeting with clients to discuss ongoing projects and provide technical advice - Conducting toolbox talks - Attending site to complete competency checks and auditing on works - Training and supporting site staff on a daily basis - Being a key point of contact for clients, answering queries and handling complaints or logistical issues - Completing risk assessments, method statements, RAMS and project documentation - Producing estimates for works and bids for potential new clients Future Select are recruiting in the Compliance / Environmental industry, including: Building Services / Critical Air / Clean Air / Air Hygiene / Fire Safety; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. Future Select Copyright 2025
Dec 02, 2025
Full time
Job Title: Fire Door Manager Location: Bolton, Greater Manchester Salary/Benefits: 45k - 65k + Training & Benefits A busy building services company requires a switched-on Fire Door Manager to oversee contracts across the North West region. Applicants must have excellent technical knowledge and a proven track record of managing teams of site staff. You will be responsible for allocating projects and workloads, monitoring staff competency and ensuring clients remain satisfied with the services provided. Candidates will be working out of the office, with site visits to client sites. The company are a well-known name who have a nationwide presence, who have a strong reputation. They are offering excellent salaries and benefits packages for the successful candidate. We can consider candidates from: Bolton, Bury, Rochdale, Oldham, Manchester, Stockport, Altrincham, Burnley, Accrington, Blackburn, Burnley, Colne, Chorley, Preston, Lytham St Annes, Blackpool, Southport, Formby, Skelmersdale, Standish, Wigan, Ashton-in-Makerfield, Leigh, Eccles, Warrington, Widnes, Prescot, Kirkby, Crosby, Liverpool. Experience / Qualifications: - Strong experience working as Fire Door Manager - Will hold the FDIS NVQ, FIRAS and / or BM TRADA - Ideally will be qualified with carpentry NVQ / training - Excellent technical knowledge of BS9999, HSE and Building Safety Act guidelines - Able to manage teams of site staff - Good literacy and IT skills - Strong interpersonal skills The Role: - Overseeing a team of Fire Door Joiners / Engineers within a busy Fire Compliance department - Allocating work and projects to engineers / joiners, including installations, maintenance, repairs and inspection appointments - Ensuring works run to agreed deadlines and scope - Liaising with sub-contractors and suppliers - Meeting with clients to discuss ongoing projects and provide technical advice - Conducting toolbox talks - Attending site to complete competency checks and auditing on works - Training and supporting site staff on a daily basis - Being a key point of contact for clients, answering queries and handling complaints or logistical issues - Completing risk assessments, method statements, RAMS and project documentation - Producing estimates for works and bids for potential new clients Future Select are recruiting in the Compliance / Environmental industry, including: Building Services / Critical Air / Clean Air / Air Hygiene / Fire Safety; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. Future Select Copyright 2025
esident Liaison Officer (RLO) £32,000 Salary Temp-to-Perm Lead Resident Engagement on a Key K&B Programme in Ipswich Are you an experienced and empathetic Resident Liaison Officer ready to take the next step in your career We are seeking a dedicated RLO for an immediate Temp-to-Perm opportunity to manage resident communication and logistics for a major Kitchen and Bathroom (K&B) Replacement Programme in the Ipswich area. This is a career-defining role offering a clear path to a permanent position and a competitive full-time salary. THE ROLE: LOCATION & PACKAGE Position Resident Liaison Officer Location Ipswich , Suffolk (Scattered sites) Salary £32,000 per annum (Equivalent Temp Pay Rate applies) Contract Temp-to-Perm (Clear path to permanent employment) Working Hours Full-Time, Monday to Friday (Standard hours) YOUR CORE MISSION You will be the vital link between our site team and the residents, ensuring the K&B replacement works are delivered with maximum efficiency and minimum disruption to occupied homes. Pre-Start Management: Conduct mandatory pre-condition surveys and compile detailed resident profiles to log specific needs, vulnerabilities, and access requirements. Logistics & Access: Secure access agreements with residents, schedule appointments, and manage the flow of information between tenants, subcontractors, and the Site Manager. Communication: Act as the main point of contact for the duration of the works, managing all queries, issues, and complaints sensitively and effectively. Coordination: Support the technical team (designers, surveyors) by ensuring required information and access is readily available. Customer Care: Promote high standards of conduct from site operatives and ensure high levels of Customer Satisfaction throughout the refurbishment process. MANDATORY REQUIREMENTS Candidates must meet the following non-negotiable criteria: Experience: Proven track record as an RLO specifically working on Kitchen and Bathroom (K&B) or internal social housing refurbishment programmes. Mobility: Must possess a Full UK Driving Licence and have access to their own vehicle to service scattered properties across the Ipswich area. Soft Skills: Excellent verbal and written communication, exceptional organisational skills, and a calm, empathetic approach to customer service. If you are ready for a secure Temp-to-Perm opportunity at a £32,000 equivalent salary in Ipswich, apply immediately!
Dec 02, 2025
Full time
esident Liaison Officer (RLO) £32,000 Salary Temp-to-Perm Lead Resident Engagement on a Key K&B Programme in Ipswich Are you an experienced and empathetic Resident Liaison Officer ready to take the next step in your career We are seeking a dedicated RLO for an immediate Temp-to-Perm opportunity to manage resident communication and logistics for a major Kitchen and Bathroom (K&B) Replacement Programme in the Ipswich area. This is a career-defining role offering a clear path to a permanent position and a competitive full-time salary. THE ROLE: LOCATION & PACKAGE Position Resident Liaison Officer Location Ipswich , Suffolk (Scattered sites) Salary £32,000 per annum (Equivalent Temp Pay Rate applies) Contract Temp-to-Perm (Clear path to permanent employment) Working Hours Full-Time, Monday to Friday (Standard hours) YOUR CORE MISSION You will be the vital link between our site team and the residents, ensuring the K&B replacement works are delivered with maximum efficiency and minimum disruption to occupied homes. Pre-Start Management: Conduct mandatory pre-condition surveys and compile detailed resident profiles to log specific needs, vulnerabilities, and access requirements. Logistics & Access: Secure access agreements with residents, schedule appointments, and manage the flow of information between tenants, subcontractors, and the Site Manager. Communication: Act as the main point of contact for the duration of the works, managing all queries, issues, and complaints sensitively and effectively. Coordination: Support the technical team (designers, surveyors) by ensuring required information and access is readily available. Customer Care: Promote high standards of conduct from site operatives and ensure high levels of Customer Satisfaction throughout the refurbishment process. MANDATORY REQUIREMENTS Candidates must meet the following non-negotiable criteria: Experience: Proven track record as an RLO specifically working on Kitchen and Bathroom (K&B) or internal social housing refurbishment programmes. Mobility: Must possess a Full UK Driving Licence and have access to their own vehicle to service scattered properties across the Ipswich area. Soft Skills: Excellent verbal and written communication, exceptional organisational skills, and a calm, empathetic approach to customer service. If you are ready for a secure Temp-to-Perm opportunity at a £32,000 equivalent salary in Ipswich, apply immediately!
We are seeking an experienced and proactive Building Manager to oversee the smooth running of a commercial site in Redhill. The successful candidate will take responsibility for ensuring the building is safe, well-maintained and compliant, while delivering an excellent level of service to all tenants. Job title: Building Manager Location: Redhill Salary: £40,000 to 45,000 per annum Employment Type: Fixed term for 3 months (possibility to go permanent) Hours: Monday to Friday, 40 hours per week As a Building Manager, your main duties will be: • Conduct regular building inspections to ensure standards are maintained • Carry out routine health & safety checks and accurately record findings in the system/logbook • Report and escalate any maintenance or repair issues promptly • Deliver professional and courteous customer service to all tenants • Ensure all complaints are handled efficiently and resolved in a timely manner To be successful as a Building Manager, you will have: • Previous experience in building management or a similar facilities role • Strong understanding of health & safety processes • Excellent communication and customer service skills • Highly organised, proactive and able to manage multiple priorities If you are interested in this role, please apply directly to this advert.
Dec 02, 2025
Seasonal
We are seeking an experienced and proactive Building Manager to oversee the smooth running of a commercial site in Redhill. The successful candidate will take responsibility for ensuring the building is safe, well-maintained and compliant, while delivering an excellent level of service to all tenants. Job title: Building Manager Location: Redhill Salary: £40,000 to 45,000 per annum Employment Type: Fixed term for 3 months (possibility to go permanent) Hours: Monday to Friday, 40 hours per week As a Building Manager, your main duties will be: • Conduct regular building inspections to ensure standards are maintained • Carry out routine health & safety checks and accurately record findings in the system/logbook • Report and escalate any maintenance or repair issues promptly • Deliver professional and courteous customer service to all tenants • Ensure all complaints are handled efficiently and resolved in a timely manner To be successful as a Building Manager, you will have: • Previous experience in building management or a similar facilities role • Strong understanding of health & safety processes • Excellent communication and customer service skills • Highly organised, proactive and able to manage multiple priorities If you are interested in this role, please apply directly to this advert.
Disrepair & Surveying Manager - Redhill, Surrey - Hybrid Working (expected average 2 days pw office, 3 days pw home) - up to 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair & Surveying Manager in Redhill, Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair & Surveying Manager in Redhill, Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair & Surveying Manager in Redhill, Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair & Surveying Manager in Redhill, Surrey include: Starting salary up to 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair & Surveying Manager in Redhill, Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
Dec 02, 2025
Full time
Disrepair & Surveying Manager - Redhill, Surrey - Hybrid Working (expected average 2 days pw office, 3 days pw home) - up to 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair & Surveying Manager in Redhill, Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair & Surveying Manager in Redhill, Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair & Surveying Manager in Redhill, Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair & Surveying Manager in Redhill, Surrey include: Starting salary up to 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair & Surveying Manager in Redhill, Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
Position: Contracts Manager Salary: Up to £57,000 starting salary Location: Redhill, Surrey - hybrid and flexible working 36 hour working week, 35 days holiday (27 + bank 8 holidays), generous pension scheme, leading Employee Assistance Programme, flexible working, promoting a work-life balance Permanent Position - Job Security with Career Progression opportunities . About the role: A leading charitable Housing Association who encourages personal development, offer great benefits and are a compassionate employer require a Contracts Manager in Redhill, Surrey to manage the effective delivery of contracted works and services. Duties for the role of Contracts Manager in Redhill, Surrey include: Lead a team to deliver a responsive, high-quality service across both social housing and commercial contracts. Ensure full contract compliance by leading and managing a portfolio of 30+ contractors, verifying that all legal, regulatory, and insurance requirements are met. Maximise value for money by taking ownership of contractor cost control, service quality, and delivery against agreed KPIs and service levels. Enable timely procurement by monitoring contract lifecycles and ensuring re-procurement or retendering is completed ahead of expiry to avoid service disruption. Ensure quality and commercial control by specifying, pricing, agreeing variations, and completing post-inspections to validate contractor work and safeguard budgets. Stay informed about trade-specific regulations and proactively prepare the team for changes, ensuring compliance and professional development. To apply for the role of Contracts Manager in Redhill, you should have the following skills and experience: Demonstrable experience managing external contractors and consultants within property services, housing, or construction-related fields. Experience of leading contract negotiations, variations, and performance improvement plans with suppliers or service providers. Proven track record of working across teams (e.g. Repairs, Compliance, Assets) to deliver joint objectives and streamline procurement or operational workflows. Strong understanding of contract management principles, including knowledge of JCT and other relevant contract types. Technical understanding of building maintenance, repairs, and construction methods, gained through trade experience or a relevant professional qualification (e.g. CIH or equivalent). Working knowledge of procurement regulations, contract administration, and service-level agreements in a property services or housing environment. Skills & Competencies Proven ability to prepare, issue, and evaluate tender documents with high attention to detail, ensuring accuracy in pricing, specifications, and terms. Strong financial and commercial acumen, with the ability to analyse large volumes of contract data, monitor budgets, and identify value-for-money opportunities. Confident in specifying technical solutions, resolving disputes, and instructing contractors and colleagues on remedial actions to prevent or resolve complaints. Skilled at constructively challenging internal and external stakeholders to uphold performance, contract terms, and service quality. Benefits include: Starting salary up to £57k Fantastic work/life balance with flexible, hybrid working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Contracts Manager to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
Dec 02, 2025
Full time
Position: Contracts Manager Salary: Up to £57,000 starting salary Location: Redhill, Surrey - hybrid and flexible working 36 hour working week, 35 days holiday (27 + bank 8 holidays), generous pension scheme, leading Employee Assistance Programme, flexible working, promoting a work-life balance Permanent Position - Job Security with Career Progression opportunities . About the role: A leading charitable Housing Association who encourages personal development, offer great benefits and are a compassionate employer require a Contracts Manager in Redhill, Surrey to manage the effective delivery of contracted works and services. Duties for the role of Contracts Manager in Redhill, Surrey include: Lead a team to deliver a responsive, high-quality service across both social housing and commercial contracts. Ensure full contract compliance by leading and managing a portfolio of 30+ contractors, verifying that all legal, regulatory, and insurance requirements are met. Maximise value for money by taking ownership of contractor cost control, service quality, and delivery against agreed KPIs and service levels. Enable timely procurement by monitoring contract lifecycles and ensuring re-procurement or retendering is completed ahead of expiry to avoid service disruption. Ensure quality and commercial control by specifying, pricing, agreeing variations, and completing post-inspections to validate contractor work and safeguard budgets. Stay informed about trade-specific regulations and proactively prepare the team for changes, ensuring compliance and professional development. To apply for the role of Contracts Manager in Redhill, you should have the following skills and experience: Demonstrable experience managing external contractors and consultants within property services, housing, or construction-related fields. Experience of leading contract negotiations, variations, and performance improvement plans with suppliers or service providers. Proven track record of working across teams (e.g. Repairs, Compliance, Assets) to deliver joint objectives and streamline procurement or operational workflows. Strong understanding of contract management principles, including knowledge of JCT and other relevant contract types. Technical understanding of building maintenance, repairs, and construction methods, gained through trade experience or a relevant professional qualification (e.g. CIH or equivalent). Working knowledge of procurement regulations, contract administration, and service-level agreements in a property services or housing environment. Skills & Competencies Proven ability to prepare, issue, and evaluate tender documents with high attention to detail, ensuring accuracy in pricing, specifications, and terms. Strong financial and commercial acumen, with the ability to analyse large volumes of contract data, monitor budgets, and identify value-for-money opportunities. Confident in specifying technical solutions, resolving disputes, and instructing contractors and colleagues on remedial actions to prevent or resolve complaints. Skilled at constructively challenging internal and external stakeholders to uphold performance, contract terms, and service quality. Benefits include: Starting salary up to £57k Fantastic work/life balance with flexible, hybrid working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Contracts Manager to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
A well-established and reputable construction company in Macclesfield is recruiting for a temporary Maintenance Manager to lead a seamless, proactive, and tenant-focused repairs service. You will be ensuring equipment and facilities are well-maintained to minimise downtime. In this Maintenance Manager role you will lead a team, schedule repairs, manage budgets, and ensure safety compliance. You also identify issues and implement improvements for efficiency. Benefits of the Maintenance Manager role: 55k a year with possible earnings of 60k 6 month contract Benefit of out-of-hours on call payments Maintenance Manager duties: Lead effective communication and coordination with tenants, colleagues, external contractors and suppliers to ensure repairs are delivered to required targets. Oversee internal electrical and gas works, ensuring full legal and regulatory compliance. Run day-to-day repair operations, including job creation, scheduling, task dispatch, appointment management, complaints handling and materials procurement. Control budgets and maintain accurate ordering and payment processes to support service delivery. Drive in-house team performance, ensuring KPIs are consistently met or exceeded. Act as a key point of contact for residents, handling queries, complaints and compliments professionally. Maintain and review operational risk registers, ensuring controls meet organisational requirements. Take responsibility for health and safety compliance, including task-specific risk assessments for relevant activities. Coordinate the Out-of-Hours emergency repairs service and oversee any disrepair claims and related works. Develop and refine processes, reporting tools and procedures to improve service delivery and support business development. Provide strong leadership to staff, ensuring effective recruitment, training, appraisal, wellbeing, and promotion of equality, diversity and inclusion We would love to speak to anyone who has experience in: Extensive knowledge of Capita, Total mobile & DRS technologies Experience managing a trades team Building Trades qualification e.g. City & Guilds Adv / NVQ Level III Professional or management qualification Full UK driving licence Strong communication skills and willingness to find better ways and approaches. Proven skills in managing budgets exceeding 1m and ability demonstrate logical commercial financial acumen Good understanding of health and safety legislations Experience in a social housing background Good knowledge of Capita, TotalMobile and DRS systems. Able to analyse information and produce clear reports. If you are interested in Maintenance Manager position, apply online now or contact Paris on (phone number removed) or email (url removed) for a confidential chat.
Dec 02, 2025
Seasonal
A well-established and reputable construction company in Macclesfield is recruiting for a temporary Maintenance Manager to lead a seamless, proactive, and tenant-focused repairs service. You will be ensuring equipment and facilities are well-maintained to minimise downtime. In this Maintenance Manager role you will lead a team, schedule repairs, manage budgets, and ensure safety compliance. You also identify issues and implement improvements for efficiency. Benefits of the Maintenance Manager role: 55k a year with possible earnings of 60k 6 month contract Benefit of out-of-hours on call payments Maintenance Manager duties: Lead effective communication and coordination with tenants, colleagues, external contractors and suppliers to ensure repairs are delivered to required targets. Oversee internal electrical and gas works, ensuring full legal and regulatory compliance. Run day-to-day repair operations, including job creation, scheduling, task dispatch, appointment management, complaints handling and materials procurement. Control budgets and maintain accurate ordering and payment processes to support service delivery. Drive in-house team performance, ensuring KPIs are consistently met or exceeded. Act as a key point of contact for residents, handling queries, complaints and compliments professionally. Maintain and review operational risk registers, ensuring controls meet organisational requirements. Take responsibility for health and safety compliance, including task-specific risk assessments for relevant activities. Coordinate the Out-of-Hours emergency repairs service and oversee any disrepair claims and related works. Develop and refine processes, reporting tools and procedures to improve service delivery and support business development. Provide strong leadership to staff, ensuring effective recruitment, training, appraisal, wellbeing, and promotion of equality, diversity and inclusion We would love to speak to anyone who has experience in: Extensive knowledge of Capita, Total mobile & DRS technologies Experience managing a trades team Building Trades qualification e.g. City & Guilds Adv / NVQ Level III Professional or management qualification Full UK driving licence Strong communication skills and willingness to find better ways and approaches. Proven skills in managing budgets exceeding 1m and ability demonstrate logical commercial financial acumen Good understanding of health and safety legislations Experience in a social housing background Good knowledge of Capita, TotalMobile and DRS systems. Able to analyse information and produce clear reports. If you are interested in Maintenance Manager position, apply online now or contact Paris on (phone number removed) or email (url removed) for a confidential chat.
LORRY DRIVER Safe Transportation Drive heavy goods vehicles (HGVs) in compliance with all road haulage regulations, including driving hours and tachograph laws. Loading and Unloading Supervise and assist with the safe and efficient loading and offloading of materials, which may involve using equipment such as forklifts, HIAB cranes, or tail-lifts. Securing Loads Ensure all heavy and sometimes awkwardly shaped metal goods and equipment are correctly and safely secured for transit to prevent damage or accidents. Route Planning Organize the most efficient delivery routes and schedules, adapting to traffic or road closures as needed, and communicating any delays to the transport manager or dispatch. Vehicle Maintenance and Checks Perform daily pre- and post-trip vehicle inspections (e.g., checking oil, tyres, brakes, and general mechanical condition) and report any issues promptly to ensure the vehicle is roadworthy. Paperwork and Record Keeping Complete all necessary delivery documentation, including updating vehicle logbooks, recording mileage, fuel details, and obtaining customer signatures or proof of delivery (POD). Customer Service Act as the face of the company during deliveries, maintaining a polite and professional manner when interacting with clients and addressing any immediate concerns or complaints. Safety Compliance Adhere to all company and site-specific health and safety policies and procedures, which may require a Construction Skills Certification Scheme (CSCS) card for access to some construction sites. Required Skills and Qualifications Licenses & Certifications A valid HGV (Heavy Goods Vehicle) license (e.g., Category C or C+E). A valid Driver Certificate of Professional Competence (CPC). A clean driving record. A digital tachograph card. Experience or certification in operating material handling equipment (like a forklift or HIAB crane) is often preferred. Skills Strong attention to detail for securing complex loads and completing paperwork accurately. Excellent time management and organizational skills to meet delivery schedules. Physical stamina and the ability to lift and carry heavy items or work in physically demanding conditions. Good communication skills to liaise effectively with dispatch, warehouse staff, and customers. Ability to work independently with minimal supervision and show initiative
Dec 02, 2025
Full time
LORRY DRIVER Safe Transportation Drive heavy goods vehicles (HGVs) in compliance with all road haulage regulations, including driving hours and tachograph laws. Loading and Unloading Supervise and assist with the safe and efficient loading and offloading of materials, which may involve using equipment such as forklifts, HIAB cranes, or tail-lifts. Securing Loads Ensure all heavy and sometimes awkwardly shaped metal goods and equipment are correctly and safely secured for transit to prevent damage or accidents. Route Planning Organize the most efficient delivery routes and schedules, adapting to traffic or road closures as needed, and communicating any delays to the transport manager or dispatch. Vehicle Maintenance and Checks Perform daily pre- and post-trip vehicle inspections (e.g., checking oil, tyres, brakes, and general mechanical condition) and report any issues promptly to ensure the vehicle is roadworthy. Paperwork and Record Keeping Complete all necessary delivery documentation, including updating vehicle logbooks, recording mileage, fuel details, and obtaining customer signatures or proof of delivery (POD). Customer Service Act as the face of the company during deliveries, maintaining a polite and professional manner when interacting with clients and addressing any immediate concerns or complaints. Safety Compliance Adhere to all company and site-specific health and safety policies and procedures, which may require a Construction Skills Certification Scheme (CSCS) card for access to some construction sites. Required Skills and Qualifications Licenses & Certifications A valid HGV (Heavy Goods Vehicle) license (e.g., Category C or C+E). A valid Driver Certificate of Professional Competence (CPC). A clean driving record. A digital tachograph card. Experience or certification in operating material handling equipment (like a forklift or HIAB crane) is often preferred. Skills Strong attention to detail for securing complex loads and completing paperwork accurately. Excellent time management and organizational skills to meet delivery schedules. Physical stamina and the ability to lift and carry heavy items or work in physically demanding conditions. Good communication skills to liaise effectively with dispatch, warehouse staff, and customers. Ability to work independently with minimal supervision and show initiative
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Redcar area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 20ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Dec 02, 2025
Seasonal
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Redcar area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 20ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Team Jobs - Commercial
Nottingham, Nottinghamshire
Contracts, Industry & Company Compliance Administrator Nottingham 30,000 - 40,000 per annum DOE TeamJobs are recruiting on behalf of a specialist construction contracting service, working across ancillary products including Green Roofs and Solar PV. They are seeking an experienced and enthusiastic Contracts, Industry & Company Compliance Administrator to join their growing team. This is a full-time, permanent role offering excellent benefits and long-term career opportunities, with a chance to play a key part within their Major Accounts and Compliance functions. Key Responsibilities Support the Major Accounts Manager with tender administration: Sourcing and using supply chain platforms/portals to log company details and respond to opportunities Completing Pre-Qualification Questionnaires (PQQs) Maintaining accurate records of Major Account transactions Checking and reviewing contract documentation Provide general administrative support across Industry & Company compliance: Maintain ISO documents, including H&S documents, checklists and maintenance logs Conduct internal audits throughout the year, ensuring compliance with ISO standards and company procedures Communicate audit findings and track actions through to completion Maintain complaints and compliments logs Update and manage the legislation register Maintain industry memberships and subscriptions (Constructionline, CHAS, etc.) Represent the business during external audits with accreditation and trade bodies Prepare the business for additional accreditations in line with growth About You Essential: Strong organisational skills Excellent IT skills and numerate Clear and personable communicator (phone/Teams) High attention to detail Ability to build strong working relationships Experience within the construction industry, ideally in contract administration and/or compliance Desirable: Experience using AutoCAD This role may also suit a trainee Quantity Surveyor; ongoing studies would be supported What's on Offer Competitive salary of 30,000 - 40,000 DOE 25 days annual leave (including a Christmas shutdown) + bank holidays Generous pension scheme Private health and dental care Discretionary bonus Supported training and professional development opportunities A supportive team environment that encourages growth and progression If you are dedicated and hardworking, apply now via TeamJobs and we'll be in touch!
Dec 01, 2025
Full time
Contracts, Industry & Company Compliance Administrator Nottingham 30,000 - 40,000 per annum DOE TeamJobs are recruiting on behalf of a specialist construction contracting service, working across ancillary products including Green Roofs and Solar PV. They are seeking an experienced and enthusiastic Contracts, Industry & Company Compliance Administrator to join their growing team. This is a full-time, permanent role offering excellent benefits and long-term career opportunities, with a chance to play a key part within their Major Accounts and Compliance functions. Key Responsibilities Support the Major Accounts Manager with tender administration: Sourcing and using supply chain platforms/portals to log company details and respond to opportunities Completing Pre-Qualification Questionnaires (PQQs) Maintaining accurate records of Major Account transactions Checking and reviewing contract documentation Provide general administrative support across Industry & Company compliance: Maintain ISO documents, including H&S documents, checklists and maintenance logs Conduct internal audits throughout the year, ensuring compliance with ISO standards and company procedures Communicate audit findings and track actions through to completion Maintain complaints and compliments logs Update and manage the legislation register Maintain industry memberships and subscriptions (Constructionline, CHAS, etc.) Represent the business during external audits with accreditation and trade bodies Prepare the business for additional accreditations in line with growth About You Essential: Strong organisational skills Excellent IT skills and numerate Clear and personable communicator (phone/Teams) High attention to detail Ability to build strong working relationships Experience within the construction industry, ideally in contract administration and/or compliance Desirable: Experience using AutoCAD This role may also suit a trainee Quantity Surveyor; ongoing studies would be supported What's on Offer Competitive salary of 30,000 - 40,000 DOE 25 days annual leave (including a Christmas shutdown) + bank holidays Generous pension scheme Private health and dental care Discretionary bonus Supported training and professional development opportunities A supportive team environment that encourages growth and progression If you are dedicated and hardworking, apply now via TeamJobs and we'll be in touch!
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. Responsibilities Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Person Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Dec 01, 2025
Full time
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. Responsibilities Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Person Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
About The Role Building Services Engineer - Basingstoke Salary: Up to £45,000 per annum Hours: Full-time, 40 hours per week Join Our Team! We're on the lookout for a proactive and experienced professional to join our static team, delivering top-tier planned and reactive maintenance services. What You'll Be Doing Effectively organise your day to day planned preventative maintenance (PPM) works in line with the PPM schedule, to provide reactive maintenance as required, to install and to repair plant and associated systems, supervise other engineers and subcontractors in the absence of the AWSL Contract Manager / Operations Director Principle Duties and Responsibilities Complete PPM tasks in line with SFG20 as per the yearly planner to the Mechanical, Electrical, Plumbing & HVAC equipment within our contracts, for example but not limited to: FCU, VRF, VAV - Both electric and pneumatic AHUs - Filters, motors, belts and all safety and temperature equipment LTHW, HWS & CHW circulation pumps Sprinklers, Fire alarm - weekly testing Calorifiers/ water heaters and associated safety devices including pressure vessels Lighting & Emergency Lighting Basic Plumbing tasks (Ball Valves, Toilet Systems, Control Valves, taps) Electrical Maintenance tasks (LED replacement, component replacement, Small Installs) HSG274 Water Hygiene Tasks to closed loop and domestic water systems All tasks above subject to training, competency checks & qualifications where required Key Result Areas Planned Preventative Maintenance. Carry out PPM as per task sheet. Identify additional works and report results prioritising. Immediate response = phone office. On going = record on PPM sheet. Attend to housekeeping. Reactive Maintenance Make contact with client / contact on arrival. Assess job / Health & Safety issues. Fix as required / able. Advise client / contact. Inform head office and client of progress / to close job down. Administration Manage and make effective use of company resources. Comply with on-site procedures. Complete engineers' reports ensuring there is sufficient information for purchasing and returns. Client Relations Represent the company positively - promoting company values of superior service. Recommend ways to improve the client relationship. Report potential leads to the Customer Account Manager. Report client complaints / issues. About You Minimum Qualifications, Certifications and Training required GCSE in English and Maths or Equivalent (Essential) Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent (Desirable) City & Guilds BSth Edition Wiring Regulations (Desirable) City & Guilds 2391 Test and Inspect Electrical Qualification or equivalent (Desirable) HNC or equivalent in Building services (Desirable) NVQ Level 2 in plumbing and heating (Desirable) City & Guilds Level 3 Heating & Ventilation (Desirable) Knowledge, Skills and Experience for this role 2 years previous experience within similar environment and in particular across area multi sites and multi-discipline service delivery. Background in engineering/property maintenance. Ability to manage priorities in line with business needs. Comprehensive understanding of domestic plumbing and heating systems Mechanical Engineering credentials About The Company At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first-those who work in the spaces we care for, and those who deliver our services every day. We're not just another FM provider - we're a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the company's performance; it's about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Dec 01, 2025
Full time
About The Role Building Services Engineer - Basingstoke Salary: Up to £45,000 per annum Hours: Full-time, 40 hours per week Join Our Team! We're on the lookout for a proactive and experienced professional to join our static team, delivering top-tier planned and reactive maintenance services. What You'll Be Doing Effectively organise your day to day planned preventative maintenance (PPM) works in line with the PPM schedule, to provide reactive maintenance as required, to install and to repair plant and associated systems, supervise other engineers and subcontractors in the absence of the AWSL Contract Manager / Operations Director Principle Duties and Responsibilities Complete PPM tasks in line with SFG20 as per the yearly planner to the Mechanical, Electrical, Plumbing & HVAC equipment within our contracts, for example but not limited to: FCU, VRF, VAV - Both electric and pneumatic AHUs - Filters, motors, belts and all safety and temperature equipment LTHW, HWS & CHW circulation pumps Sprinklers, Fire alarm - weekly testing Calorifiers/ water heaters and associated safety devices including pressure vessels Lighting & Emergency Lighting Basic Plumbing tasks (Ball Valves, Toilet Systems, Control Valves, taps) Electrical Maintenance tasks (LED replacement, component replacement, Small Installs) HSG274 Water Hygiene Tasks to closed loop and domestic water systems All tasks above subject to training, competency checks & qualifications where required Key Result Areas Planned Preventative Maintenance. Carry out PPM as per task sheet. Identify additional works and report results prioritising. Immediate response = phone office. On going = record on PPM sheet. Attend to housekeeping. Reactive Maintenance Make contact with client / contact on arrival. Assess job / Health & Safety issues. Fix as required / able. Advise client / contact. Inform head office and client of progress / to close job down. Administration Manage and make effective use of company resources. Comply with on-site procedures. Complete engineers' reports ensuring there is sufficient information for purchasing and returns. Client Relations Represent the company positively - promoting company values of superior service. Recommend ways to improve the client relationship. Report potential leads to the Customer Account Manager. Report client complaints / issues. About You Minimum Qualifications, Certifications and Training required GCSE in English and Maths or Equivalent (Essential) Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent (Desirable) City & Guilds BSth Edition Wiring Regulations (Desirable) City & Guilds 2391 Test and Inspect Electrical Qualification or equivalent (Desirable) HNC or equivalent in Building services (Desirable) NVQ Level 2 in plumbing and heating (Desirable) City & Guilds Level 3 Heating & Ventilation (Desirable) Knowledge, Skills and Experience for this role 2 years previous experience within similar environment and in particular across area multi sites and multi-discipline service delivery. Background in engineering/property maintenance. Ability to manage priorities in line with business needs. Comprehensive understanding of domestic plumbing and heating systems Mechanical Engineering credentials About The Company At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first-those who work in the spaces we care for, and those who deliver our services every day. We're not just another FM provider - we're a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the company's performance; it's about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Employment Type: Full-time, Permanent / Part-time, Permanent About Us Bell Building Projects (BBP) has been a leader in the construction industry for 40 years, delivering high-performance projects with excellence and integrity. With a strong reputation and a secure pipeline of work through Q3 2027, including over £300m in tendered projects in 2024, we offer an exciting opportunity to join our team at a pivotal moment of growth. The Role We are seeking a Residents Liaison Officer to join our team. The position will be permanent, based on site in Edinburgh. Whilst the core activities will be during normal working hours, there may be a requirement for out-of-hours liaison and communication, as is required. Reporting directly to our Contracts Manager, your role will be pivotal to the successful interaction with building residents and the overall successful project delivery for our works on site. Key Responsibilities Preparation and circulation of regular rollout programmes, the scope of works, and activity schedules to residents to keep them appraised of our works and timeline and most notably when the precise location of our works directly impact upon their respective flat location. Liaising with the building residents and the property manager throughout the duration of our works on site. First point of contact for building residents for any information required requests, feedback and/or complaints. Those contacts are anticipated as being both verbal and written and will require formal logging, information gathering and ultimately proper resolution. Arrangement of intermittent public events, such as resident's coffee morning, and similar such like 'meet and greets' together with resident's meetings, either pre-arranged or ad-hoc. Log all complaints, feedback and interaction within a recognised system together with any associated resolutions, record information, rollouts, etc. Preparation of a monthly report on the resident's interaction which will be incorporated within our overall monthly progress report to the Client. Preparation of minutes of meetings with subsequent issue to affected parties and the saving of same within the project server. Monitor and resolve resident's complaints. Work closely with our Site Project Manager to ensure a proper communication bridge. Who We're Looking For A proven track record in customer care and/or a customer focused environment. Exceptional communication and organisational skills. Work well independently as well as being a team player. High professional standards aligned with honesty and integrity. Conversant in software packages such as Microsoft excel, word, outlook and notable CRM systems and processes. Ability to work to required timelines and effectively manage and prioritise a busy workload. Articulate, polite and a coherent and fluent English speaker. Patient, sincere and understanding. Why Join BBP? Join a company with 40 years of industry excellence and a strong future pipeline. We offer a competitive salary, a generous pension scheme, income protection, and death in service benefits. Enjoy annual salary reviews, discretionary performance-based bonuses, and 32 days of holiday with a flexible bank holiday scheme. We actively support professional development and training, and business mileage is reimbursed. Our offices are fully accessible, ensuring an inclusive workplace for all. Diversity & Inclusion Bell Building Projects is committed to promoting a diverse and inclusive workforce. We believe in providing equal opportunities for all individuals, regardless of age, disability, gender, race, religion, sexual orientation, gender identity, marital status, pregnancy, or any other characteristic protected by law. We are dedicated to ensuring that our recruitment, hiring, training, and promotion practices are free from bias, offering fair access to all qualified candidates. Selection decisions are made based on skills, qualifications, and experience, and we encourage applicants from all backgrounds to apply. Bell Building Projects values diversity and is proud to be an equal opportunity employer. How to Apply Applications are open to eligible UK residents. If you are ready to take the next step in your career and play a crucial role in our continued success, we want to hear from you! For further company information or to discuss a specific project requirement, please get in touch by clicking the button below.
Dec 01, 2025
Full time
Employment Type: Full-time, Permanent / Part-time, Permanent About Us Bell Building Projects (BBP) has been a leader in the construction industry for 40 years, delivering high-performance projects with excellence and integrity. With a strong reputation and a secure pipeline of work through Q3 2027, including over £300m in tendered projects in 2024, we offer an exciting opportunity to join our team at a pivotal moment of growth. The Role We are seeking a Residents Liaison Officer to join our team. The position will be permanent, based on site in Edinburgh. Whilst the core activities will be during normal working hours, there may be a requirement for out-of-hours liaison and communication, as is required. Reporting directly to our Contracts Manager, your role will be pivotal to the successful interaction with building residents and the overall successful project delivery for our works on site. Key Responsibilities Preparation and circulation of regular rollout programmes, the scope of works, and activity schedules to residents to keep them appraised of our works and timeline and most notably when the precise location of our works directly impact upon their respective flat location. Liaising with the building residents and the property manager throughout the duration of our works on site. First point of contact for building residents for any information required requests, feedback and/or complaints. Those contacts are anticipated as being both verbal and written and will require formal logging, information gathering and ultimately proper resolution. Arrangement of intermittent public events, such as resident's coffee morning, and similar such like 'meet and greets' together with resident's meetings, either pre-arranged or ad-hoc. Log all complaints, feedback and interaction within a recognised system together with any associated resolutions, record information, rollouts, etc. Preparation of a monthly report on the resident's interaction which will be incorporated within our overall monthly progress report to the Client. Preparation of minutes of meetings with subsequent issue to affected parties and the saving of same within the project server. Monitor and resolve resident's complaints. Work closely with our Site Project Manager to ensure a proper communication bridge. Who We're Looking For A proven track record in customer care and/or a customer focused environment. Exceptional communication and organisational skills. Work well independently as well as being a team player. High professional standards aligned with honesty and integrity. Conversant in software packages such as Microsoft excel, word, outlook and notable CRM systems and processes. Ability to work to required timelines and effectively manage and prioritise a busy workload. Articulate, polite and a coherent and fluent English speaker. Patient, sincere and understanding. Why Join BBP? Join a company with 40 years of industry excellence and a strong future pipeline. We offer a competitive salary, a generous pension scheme, income protection, and death in service benefits. Enjoy annual salary reviews, discretionary performance-based bonuses, and 32 days of holiday with a flexible bank holiday scheme. We actively support professional development and training, and business mileage is reimbursed. Our offices are fully accessible, ensuring an inclusive workplace for all. Diversity & Inclusion Bell Building Projects is committed to promoting a diverse and inclusive workforce. We believe in providing equal opportunities for all individuals, regardless of age, disability, gender, race, religion, sexual orientation, gender identity, marital status, pregnancy, or any other characteristic protected by law. We are dedicated to ensuring that our recruitment, hiring, training, and promotion practices are free from bias, offering fair access to all qualified candidates. Selection decisions are made based on skills, qualifications, and experience, and we encourage applicants from all backgrounds to apply. Bell Building Projects values diversity and is proud to be an equal opportunity employer. How to Apply Applications are open to eligible UK residents. If you are ready to take the next step in your career and play a crucial role in our continued success, we want to hear from you! For further company information or to discuss a specific project requirement, please get in touch by clicking the button below.
Position Title: Senior Structural Design Engineer Department: Operations Reporting To: Design Manager Location: Glasgow City Centre Overview The Senior Structural Design Engineer is a key member of the engineering team, providing a service to the company, in the following areas: Producing designs for new and modified products. Validating these designs through trials, testing and field evaluations and assisting with the production trials of new products. Resolving technical problems that occur in production, product development and continuous improvement. Providing technical support for the sales and site services departments. The jobholder will: Familiarise him/herself with the company's products, processes and materials, and keep abreast of relevant developments in legislation and competitive products. Carry out structural analysis work, including finite element analysis. Assist in all other engineering functions as required. Key Accountabilities Operate a safe working environment in line with company policies & procedures. Maintaining records of personal development and training. Review enquiry documentation. Draft design briefs, search relevant legislation and standards, review existing designs. Carry out structural analysis work, including finite element analysis. Carry out mechanical and process design work. Check and review design documents produced by others. Draft test procedures; and installation, operation and maintenance instructions. Liaise with certification authorities to obtain product approvals and endorsements. Ensure that all design work is reviewed and approved. Produce design reports in a well organised fashion and in accordance with the departmental procedures. Contribute to the continuing improvement programme to reduce costs and raise quality. Support, mentor and assist colleagues in the department. Provide engineering support to production, sales and site services departments. Management Relationships Direct reports (internal employees / external parties): Structural Design Engineer Indirect relationships (internal employees / external parties): HSEQ. Colleagues within the department. Customers. Other Balmoral personnel. Certifying Authorities. Component suppliers. Production personnel. HR. Qualifications Required: Masters in structural engineering - Preferred. Honours Degree in structural engineering - Essential. Desirable: Graduate membership of an engineering institute. MIStrutE or similar. Chartered in the process of becoming a chartered structural engineer. Candidate Profile Candidate Profile (include Skills & Experience, Attributes, Behaviours). Experience: Required: 5+years' general engineering experience including. 2-3 years' structural analysis experience. Desirable: 6 months shall have been spent on finite element analysis. Experience of steel and Eurocode materials. Experience of nonlinear analysis. Skills & Abilities Strong organisational and decision making skills is essential. Ability to read and understand technical drawings. Excellent inter personal skills. First class planning & organisational skills. Good presentation, written and oral communication skills. Must be an innovative thinker and commercially aware. Must be willing to develop interpersonal and communication skills. Must be computer literate particularly in Microsoft Excel and Word and Engineering software packages for which further training will be provided. Desirable: AutoCAD Mechanical Desktop and Inventor are the preferred modelling software. Robot and Nastran is the preferred FEA software. MathCAD and Excel are the preferred calculation software. Experience of other software is a benefit. Personal Qualities Mature and customer focused attitude (able to handle difficult discussions and customer complaints) is essential. A belief in the fact that customers are revenue & everything else is overhead is essential. Able to perform in an environment where accountability and ownership represent Core Values is essential. Excited by change and driven to be part of a successful team is desirable. Additional Role Requirements Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a "Right First Time" culture. Your personal values must align with the Core Value of the Business, and you must never treat any customer (internal and or external) with complacency.
Dec 01, 2025
Full time
Position Title: Senior Structural Design Engineer Department: Operations Reporting To: Design Manager Location: Glasgow City Centre Overview The Senior Structural Design Engineer is a key member of the engineering team, providing a service to the company, in the following areas: Producing designs for new and modified products. Validating these designs through trials, testing and field evaluations and assisting with the production trials of new products. Resolving technical problems that occur in production, product development and continuous improvement. Providing technical support for the sales and site services departments. The jobholder will: Familiarise him/herself with the company's products, processes and materials, and keep abreast of relevant developments in legislation and competitive products. Carry out structural analysis work, including finite element analysis. Assist in all other engineering functions as required. Key Accountabilities Operate a safe working environment in line with company policies & procedures. Maintaining records of personal development and training. Review enquiry documentation. Draft design briefs, search relevant legislation and standards, review existing designs. Carry out structural analysis work, including finite element analysis. Carry out mechanical and process design work. Check and review design documents produced by others. Draft test procedures; and installation, operation and maintenance instructions. Liaise with certification authorities to obtain product approvals and endorsements. Ensure that all design work is reviewed and approved. Produce design reports in a well organised fashion and in accordance with the departmental procedures. Contribute to the continuing improvement programme to reduce costs and raise quality. Support, mentor and assist colleagues in the department. Provide engineering support to production, sales and site services departments. Management Relationships Direct reports (internal employees / external parties): Structural Design Engineer Indirect relationships (internal employees / external parties): HSEQ. Colleagues within the department. Customers. Other Balmoral personnel. Certifying Authorities. Component suppliers. Production personnel. HR. Qualifications Required: Masters in structural engineering - Preferred. Honours Degree in structural engineering - Essential. Desirable: Graduate membership of an engineering institute. MIStrutE or similar. Chartered in the process of becoming a chartered structural engineer. Candidate Profile Candidate Profile (include Skills & Experience, Attributes, Behaviours). Experience: Required: 5+years' general engineering experience including. 2-3 years' structural analysis experience. Desirable: 6 months shall have been spent on finite element analysis. Experience of steel and Eurocode materials. Experience of nonlinear analysis. Skills & Abilities Strong organisational and decision making skills is essential. Ability to read and understand technical drawings. Excellent inter personal skills. First class planning & organisational skills. Good presentation, written and oral communication skills. Must be an innovative thinker and commercially aware. Must be willing to develop interpersonal and communication skills. Must be computer literate particularly in Microsoft Excel and Word and Engineering software packages for which further training will be provided. Desirable: AutoCAD Mechanical Desktop and Inventor are the preferred modelling software. Robot and Nastran is the preferred FEA software. MathCAD and Excel are the preferred calculation software. Experience of other software is a benefit. Personal Qualities Mature and customer focused attitude (able to handle difficult discussions and customer complaints) is essential. A belief in the fact that customers are revenue & everything else is overhead is essential. Able to perform in an environment where accountability and ownership represent Core Values is essential. Excited by change and driven to be part of a successful team is desirable. Additional Role Requirements Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a "Right First Time" culture. Your personal values must align with the Core Value of the Business, and you must never treat any customer (internal and or external) with complacency.
