CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
04/03/2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Technical Director (Pre-Contracts) - Design & Build Interiors London SE1 (London Bridge) Fully Office-Based Salary: £80,000-£120,000 + commission (OTE £40k) Hours: 08:30-17:30 (Mon-Fri) Working pattern: 100% office-based (no WFH/flexible working) Overview My client is a leading Design & Build workplace interiors contractor based in SE1, seeking a Technical Director to lead all internal technical and commercial pre-contract activity from tender stage through to adjudication. This is a pivotal appointment for an experienced pre-contract leader who can combine technical credibility, cost control and client-facing confidence in a fast-turnaround D&B environment. The successful candidate will be comfortable managing multiple tenders at pace, producing accurate pricing and scope documentation, and presenting cost and technical solutions in high-pressure pitch scenarios. Key Responsibilities Lead the technical and commercial pre-contract process from tender stage through to adjudication Price tenders in line with the project brief, building constraints and submitted design, ensuring gross profit targets are achievable Work closely with internal design stakeholders to ensure all designs are accurate, technically compliant, deliverable, and fully costed Build and maintain strong subcontractor relationships to secure best-value commercial terms Ensure pitch documentation is produced to deadlines and support rehearsals ahead of client presentations Produce tender submissions including pricing, programme and supporting technical information in line with deadlines Review contracts to protect business interests and engage external legal support where required Ensure gross profit margin requirements are achieved on all tenders Lead structured handovers and adjudication meetings in line with internal processes Produce pre-contract programmes outlining critical path activities Ensure the delivery team fully understands scope, pricing, risks, timeline and project background Maintain compliance with internal procedures, CDM requirements, and relevant quality/environment/health & safety standards Ensure technical solutions comply with Building Regulations, Planning requirements and Building Control legislation Candidate Profile This role will suit a senior pre-contract professional with a commercial interiors Design & Build background, ideally from a Commercial Officer / Preconstruction leadership route, who is now operating at Technical Director / Head of Pre-Contracts level. Key requirements include: Strong experience in cost planning and value engineering Proven background in commercial pre-contracts within office/workplace Design & Build Detailed knowledge of JCT contracts Confident presenter, able to pitch and influence at client level Highly driven, organised and comfortable working at pace across multiple tenders 5+ years' industry experience or degree-level qualification Salary & Benefits My client offers a competitive salary and commission structure, plus a comprehensive benefits package including: Employee Assistance Programme with 24/7 confidential support and wellbeing hub Virtual GP service available 24/7 for employee and immediate family Complimentary access to independent pensions and mortgage advice Life assurance (3x salary after 12 months' service) Season ticket loans and Cycle to Work scheme 25 days annual leave plus bank holidays Additional Christmas closure days (not deducted from annual leave allowance) On-site coffee shop with complimentary tea, coffee, fresh fruit and breakfast Company pension scheme via salary sacrifice, with enhanced contributions available Trial initiative: office closure on the last Friday of each month (discretionary and subject to business needs)
03/03/2026
Full time
Technical Director (Pre-Contracts) - Design & Build Interiors London SE1 (London Bridge) Fully Office-Based Salary: £80,000-£120,000 + commission (OTE £40k) Hours: 08:30-17:30 (Mon-Fri) Working pattern: 100% office-based (no WFH/flexible working) Overview My client is a leading Design & Build workplace interiors contractor based in SE1, seeking a Technical Director to lead all internal technical and commercial pre-contract activity from tender stage through to adjudication. This is a pivotal appointment for an experienced pre-contract leader who can combine technical credibility, cost control and client-facing confidence in a fast-turnaround D&B environment. The successful candidate will be comfortable managing multiple tenders at pace, producing accurate pricing and scope documentation, and presenting cost and technical solutions in high-pressure pitch scenarios. Key Responsibilities Lead the technical and commercial pre-contract process from tender stage through to adjudication Price tenders in line with the project brief, building constraints and submitted design, ensuring gross profit targets are achievable Work closely with internal design stakeholders to ensure all designs are accurate, technically compliant, deliverable, and fully costed Build and maintain strong subcontractor relationships to secure best-value commercial terms Ensure pitch documentation is produced to deadlines and support rehearsals ahead of client presentations Produce tender submissions including pricing, programme and supporting technical information in line with deadlines Review contracts to protect business interests and engage external legal support where required Ensure gross profit margin requirements are achieved on all tenders Lead structured handovers and adjudication meetings in line with internal processes Produce pre-contract programmes outlining critical path activities Ensure the delivery team fully understands scope, pricing, risks, timeline and project background Maintain compliance with internal procedures, CDM requirements, and relevant quality/environment/health & safety standards Ensure technical solutions comply with Building Regulations, Planning requirements and Building Control legislation Candidate Profile This role will suit a senior pre-contract professional with a commercial interiors Design & Build background, ideally from a Commercial Officer / Preconstruction leadership route, who is now operating at Technical Director / Head of Pre-Contracts level. Key requirements include: Strong experience in cost planning and value engineering Proven background in commercial pre-contracts within office/workplace Design & Build Detailed knowledge of JCT contracts Confident presenter, able to pitch and influence at client level Highly driven, organised and comfortable working at pace across multiple tenders 5+ years' industry experience or degree-level qualification Salary & Benefits My client offers a competitive salary and commission structure, plus a comprehensive benefits package including: Employee Assistance Programme with 24/7 confidential support and wellbeing hub Virtual GP service available 24/7 for employee and immediate family Complimentary access to independent pensions and mortgage advice Life assurance (3x salary after 12 months' service) Season ticket loans and Cycle to Work scheme 25 days annual leave plus bank holidays Additional Christmas closure days (not deducted from annual leave allowance) On-site coffee shop with complimentary tea, coffee, fresh fruit and breakfast Company pension scheme via salary sacrifice, with enhanced contributions available Trial initiative: office closure on the last Friday of each month (discretionary and subject to business needs)
Accent Housing Group
Stockton-on-tees, County Durham
A place to make things happen Salary : £40,200 per annum Location : North East. Patch covering Middlesborough, Stockton, Hartlepool, Sunderland, Bishop Auckland, East Cleveland, Harrogate & York depending on location of successful applicant. Contact Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people.If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for up to 1,100 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus an additional essential user car allowance starting at £1,250 per annum. About yo uYou should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle.Successful candidates will be subject to a DBS check.We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may also have experience in the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc.REF-
03/03/2026
Full time
A place to make things happen Salary : £40,200 per annum Location : North East. Patch covering Middlesborough, Stockton, Hartlepool, Sunderland, Bishop Auckland, East Cleveland, Harrogate & York depending on location of successful applicant. Contact Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people.If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for up to 1,100 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus an additional essential user car allowance starting at £1,250 per annum. About yo uYou should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle.Successful candidates will be subject to a DBS check.We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may also have experience in the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc.REF-
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
20/02/2026
Full time
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
Site Manager Epping, Essex Up to £55,000 Benefits Social Housing 5-Year Planned Kitchen & Bathroom Programme We are seeking an experienced Site Manager with a proven track record in delivering Kitchen & Bathroom (K&B) replacement schemes within social housing. Following the award of a long-term 5-year planned maintenance contract in Epping, Essex, we are looking to appoint a dedicated Site Manager to lead the successful delivery of this high-volume internal works programme. This is a permanent opportunity offering long-term career stability. The role will commence in March, ahead of a full project launch in April. The Offer Salary: Up to £55,000 per annum (DOE) Location: Epping, Essex (Ideal for candidates based in Essex or Hertfordshire) Project: 5-Year Planned Maintenance Contract Kitchen & Bathroom Replacements Start Date: March 2024 (or sooner if available) Benefits: Competitive package including car allowance or company vehicle, pension, and healthcare options The Role As Site Manager, you will take full operational responsibility for the day-to-day delivery of a high-volume Kitchen & Bathroom replacement programme across occupied social housing properties. Key Responsibilities Project Delivery: Oversee daily site operations, ensuring works are delivered on time, within budget, and to programme. Subcontractor Management: Lead and coordinate multi-trade teams, driving productivity and maintaining high standards of workmanship. Health & Safety: Ensure full compliance with H&S regulations, including RAMS reviews, site inductions, and regular inspections. Quality Assurance: Conduct pre-start meetings, mid-point inspections, and final sign-offs, promoting a Right First Time culture. Resident Liaison: Work closely with the Resident Liaison Officer (RLO) team to manage expectations and minimise disruption within occupied homes. Candidate Requirements Experience: Demonstrable experience as a Site Manager delivering Social Housing Kitchen & Bathroom replacement schemes (essential). Location: Ideally based within Essex or Hertfordshire for ease of travel to Epping. Qualifications: SMSTS (Essential) Asbestos Awareness (Essential) CSCS Card Gold or Black (Preferred) First Aid at Work Licence: Full UK Driving Licence Skills: Strong technical knowledge of internal trades, excellent organisational ability, and proven experience managing client relationships with Local Authorities.
19/02/2026
Full time
Site Manager Epping, Essex Up to £55,000 Benefits Social Housing 5-Year Planned Kitchen & Bathroom Programme We are seeking an experienced Site Manager with a proven track record in delivering Kitchen & Bathroom (K&B) replacement schemes within social housing. Following the award of a long-term 5-year planned maintenance contract in Epping, Essex, we are looking to appoint a dedicated Site Manager to lead the successful delivery of this high-volume internal works programme. This is a permanent opportunity offering long-term career stability. The role will commence in March, ahead of a full project launch in April. The Offer Salary: Up to £55,000 per annum (DOE) Location: Epping, Essex (Ideal for candidates based in Essex or Hertfordshire) Project: 5-Year Planned Maintenance Contract Kitchen & Bathroom Replacements Start Date: March 2024 (or sooner if available) Benefits: Competitive package including car allowance or company vehicle, pension, and healthcare options The Role As Site Manager, you will take full operational responsibility for the day-to-day delivery of a high-volume Kitchen & Bathroom replacement programme across occupied social housing properties. Key Responsibilities Project Delivery: Oversee daily site operations, ensuring works are delivered on time, within budget, and to programme. Subcontractor Management: Lead and coordinate multi-trade teams, driving productivity and maintaining high standards of workmanship. Health & Safety: Ensure full compliance with H&S regulations, including RAMS reviews, site inductions, and regular inspections. Quality Assurance: Conduct pre-start meetings, mid-point inspections, and final sign-offs, promoting a Right First Time culture. Resident Liaison: Work closely with the Resident Liaison Officer (RLO) team to manage expectations and minimise disruption within occupied homes. Candidate Requirements Experience: Demonstrable experience as a Site Manager delivering Social Housing Kitchen & Bathroom replacement schemes (essential). Location: Ideally based within Essex or Hertfordshire for ease of travel to Epping. Qualifications: SMSTS (Essential) Asbestos Awareness (Essential) CSCS Card Gold or Black (Preferred) First Aid at Work Licence: Full UK Driving Licence Skills: Strong technical knowledge of internal trades, excellent organisational ability, and proven experience managing client relationships with Local Authorities.
Fire Safety Compliance Officer Chichester £35,000 £38,000 Are you experienced in fire safety compliance within housing, property services or building safety? At Hyde, safety isn t a department it s a responsibility. As a Fire Safety Compliance Officer, you ll play a key role in ensuring our homes remain safe, compliant and fully aligned with statutory fire regulations. This is a technical and operational role focused on monitoring contractor delivery, maintaining accurate compliance records, and ensuring fire safety programmes are delivered on time and to standard.If you re detail-focused, confident working with contractors, and understand fire compliance in residential property, this could be the right next step. What you ll be doing Monitor and support delivery of fire safety compliance programmes (FRA actions, remedials, inspections) Track contractor performance, challenging delays and ensuring works stay on programme Maintain accurate compliance data, certification and audit trails Review technical documentation, specifications and quotes Respond to technical queries and escalate risk where required Support customer access for safety inspections and respond to fire-related concerns Work closely with Contract Managers to ensure regulatory standards are consistently met What we re looking for Experience in fire safety compliance, property compliance, or building safety Knowledge of fire regulations within residential or social housing environments Strong attention to detail and confidence managing compliance data Experience working with contractors and monitoring service delivery Organised, proactive and confident communicating with a range of stakeholders Comfortable using compliance systems and reporting tools Benefits Competitive pension Life assurance Generous annual leave Flexible benefits package Volunteering days 35 hour working week Make a Difference Hyde is a purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. You ll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. We re Inclusive Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
18/02/2026
Full time
Fire Safety Compliance Officer Chichester £35,000 £38,000 Are you experienced in fire safety compliance within housing, property services or building safety? At Hyde, safety isn t a department it s a responsibility. As a Fire Safety Compliance Officer, you ll play a key role in ensuring our homes remain safe, compliant and fully aligned with statutory fire regulations. This is a technical and operational role focused on monitoring contractor delivery, maintaining accurate compliance records, and ensuring fire safety programmes are delivered on time and to standard.If you re detail-focused, confident working with contractors, and understand fire compliance in residential property, this could be the right next step. What you ll be doing Monitor and support delivery of fire safety compliance programmes (FRA actions, remedials, inspections) Track contractor performance, challenging delays and ensuring works stay on programme Maintain accurate compliance data, certification and audit trails Review technical documentation, specifications and quotes Respond to technical queries and escalate risk where required Support customer access for safety inspections and respond to fire-related concerns Work closely with Contract Managers to ensure regulatory standards are consistently met What we re looking for Experience in fire safety compliance, property compliance, or building safety Knowledge of fire regulations within residential or social housing environments Strong attention to detail and confidence managing compliance data Experience working with contractors and monitoring service delivery Organised, proactive and confident communicating with a range of stakeholders Comfortable using compliance systems and reporting tools Benefits Competitive pension Life assurance Generous annual leave Flexible benefits package Volunteering days 35 hour working week Make a Difference Hyde is a purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. You ll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. We re Inclusive Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Provide high-level technical leadership for integrated Shelter-WASH planning, ensuring compliance with national and cluster standards. Lead the technical design review for all infrastructure, including shelters, water systems, and sanitation facilities. Ensure compliance with Afghan Building Code, ES/NFI guidelines, MRRD manuals, Sphere standards, and AHF requirements. Lead development of BoQs, engineering drawings, assessments, and quality benchmarks. Serve as the technical focal point for quality assurance, risk mitigation, and environmental safeguards. Conduct and supervise WASH needs assessments, including water source evaluations, sanitation coverage, hygiene behavior surveys, and beneficiary selection in coordination with clusters and local authorities. Provide technical oversight for new construction/rehabilitation of water supply systems, construction of sanitation facilities, and design/rollout of hygiene promotion campaigns. Supervise and guide two WASH Engineers, hygiene promoters, and community mobilizers, ensuring quality technical implementation and capacity building of staff. Ensure WASH/Shelter interventions mainstream protection, gender, disability inclusion, and environmental considerations as per AHF and Cluster standards. Coordinate with logistics, procurement, and finance teams to ensure timely delivery of WASH supplies, construction materials, and construction support. Monitor implementation closely through regular site visits, ensuring quality control, adherence to technical specifications, and accountability to beneficiaries. Actively represent IRW in WASH and ESNFI regional Cluster and relevant coordination forums at provincial and regional levels, sharing updates to avoid duplication and ensure harmonization. Prepare and submit timely technical and narrative reports to the Provincial Manager (administrative line) and Senior Program Officer (Shelter and Infrastructure) for technical oversight, ensuring compliance with AHF requirements. Ensure reporting is in line with AHF standards, including submission of 5Ws to the WASH Cluster, situation reports, progress updates, and donor-specific reporting formats. Provide inputs for donor reporting on indicators, achievements, challenges, and lessons learned; ensure timely documentation of success stories and case studies. Establish and maintain strong relationships with communities, CDCs, local authorities, and humanitarian partners to ensure acceptance, ownership, and sustainability. Support accountability mechanisms, including feedback and complaint response systems, to ensure transparency and beneficiary satisfaction. Integrate MEAL (Monitoring, Evaluation, Accountability, and Learning) systems into WASH interventions, ensuring regular data collection, beneficiary feedback, and documentation of learning. Collaborate with the MEAL team to ensure tracking of indicators, water quality monitoring, hygiene promotion monitoring, and evaluation surveys aligned with AHF and Cluster requirements. Prepare RH selection criteria and ensure to meet and adhere to donor and WASH cluster requirements. Perform other tasks assigned by line management (technical and administrative) relevant to enhancing the quality and effectiveness of the WASH response. qualification It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief World wide's vision, mission and core values. Knowledge, Skills, and Qualifications (Bullet Points) Graduate from Civil Engineering Faculty or equivalent Degree in Environmental Engineering, Water Resources Engineering. Understanding and ability to smoothly design water supply networks using Water GEMS, AutoCAD, and similar software tools. At least 3-5 years of proven technical supervision experience in WASH interventions, preferably in emergency/earthquake contexts. Fluency in English, both in verbal communication and writing. Previous successful experience implementing WASH projects funded by AHF/UNOCHA or other humanitarian donors. Demonstrated knowledge of WASH Cluster standards, water supply systems, sanitation infrastructure, and hygiene promotion methodologies. Strong experience in needs assessments, beneficiary targeting, and community mobilization in post-disaster contexts. High level of communication, interpersonal, representation, and negotiation skills. Experience in capacity building, supervision of engineers, and training delivery. Good understanding of cross-cutting issues including gender, protection, disability inclusion, and environment. Knowledge of safety and security measures in field operations. Key Personal Qualities (Bullet Points) Strong communication skills with the ability to effectively engage local communities. Ability to work in high-stress environments and meet deadlines. Excellent time management, planning, and organizational skills. Commitment to Islamic Relief's values, vision, and humanitarian principles. Submission Guideline Interested and qualified national candidates should submit a cover letter explaining their motivation and an updated CV to the following link: The closing date for accepting applications is13 December 2025 Please note that applications received after the closing date will not be considered, and only short-listed candidates will be called for written test. Islamic Relief Worldwide - Afghanistanis committed to providing equal employment opportunities and encourages applications from all qualified candidates, including women and persons with disabilities. Job Overview Announced date : Dec. 4, 2025 Number of Jobs: 1 Salary : As per company salary scale Contract Type : Fixed-term Contract Duration : 8 month Employment Type : Full Time Nationality : Afghan Minimum Education : Bachelor's Degree Organization Information Islamic Relief Worldwide Islamic Relief Worldwide (IRW) is an international, non-profitable, non-governmental humanitarian relief organization with its head quarter in Birmingham, UK. It enjoys consultative status with the Economic and Social Council of the United Nations and is a signatory to the Code of Conduct for International Red Cross and red Crescent Moments and NGOs in Disaster Relief. Islamic Relief has been working in Afghanistan for more than 23 years, providing emergency relief and implementing life-changing development projects for some of the most vulnerable people in the country. Islamic Relief set up our first Afghanistan office in 1999. Since then, IRA continued providing assistances in emergency relief, food security, livelihood, education, health, nutrition, shelter, orphan sponsorship, Ramadan and Qurbani programmes.
17/02/2026
Full time
Provide high-level technical leadership for integrated Shelter-WASH planning, ensuring compliance with national and cluster standards. Lead the technical design review for all infrastructure, including shelters, water systems, and sanitation facilities. Ensure compliance with Afghan Building Code, ES/NFI guidelines, MRRD manuals, Sphere standards, and AHF requirements. Lead development of BoQs, engineering drawings, assessments, and quality benchmarks. Serve as the technical focal point for quality assurance, risk mitigation, and environmental safeguards. Conduct and supervise WASH needs assessments, including water source evaluations, sanitation coverage, hygiene behavior surveys, and beneficiary selection in coordination with clusters and local authorities. Provide technical oversight for new construction/rehabilitation of water supply systems, construction of sanitation facilities, and design/rollout of hygiene promotion campaigns. Supervise and guide two WASH Engineers, hygiene promoters, and community mobilizers, ensuring quality technical implementation and capacity building of staff. Ensure WASH/Shelter interventions mainstream protection, gender, disability inclusion, and environmental considerations as per AHF and Cluster standards. Coordinate with logistics, procurement, and finance teams to ensure timely delivery of WASH supplies, construction materials, and construction support. Monitor implementation closely through regular site visits, ensuring quality control, adherence to technical specifications, and accountability to beneficiaries. Actively represent IRW in WASH and ESNFI regional Cluster and relevant coordination forums at provincial and regional levels, sharing updates to avoid duplication and ensure harmonization. Prepare and submit timely technical and narrative reports to the Provincial Manager (administrative line) and Senior Program Officer (Shelter and Infrastructure) for technical oversight, ensuring compliance with AHF requirements. Ensure reporting is in line with AHF standards, including submission of 5Ws to the WASH Cluster, situation reports, progress updates, and donor-specific reporting formats. Provide inputs for donor reporting on indicators, achievements, challenges, and lessons learned; ensure timely documentation of success stories and case studies. Establish and maintain strong relationships with communities, CDCs, local authorities, and humanitarian partners to ensure acceptance, ownership, and sustainability. Support accountability mechanisms, including feedback and complaint response systems, to ensure transparency and beneficiary satisfaction. Integrate MEAL (Monitoring, Evaluation, Accountability, and Learning) systems into WASH interventions, ensuring regular data collection, beneficiary feedback, and documentation of learning. Collaborate with the MEAL team to ensure tracking of indicators, water quality monitoring, hygiene promotion monitoring, and evaluation surveys aligned with AHF and Cluster requirements. Prepare RH selection criteria and ensure to meet and adhere to donor and WASH cluster requirements. Perform other tasks assigned by line management (technical and administrative) relevant to enhancing the quality and effectiveness of the WASH response. qualification It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief World wide's vision, mission and core values. Knowledge, Skills, and Qualifications (Bullet Points) Graduate from Civil Engineering Faculty or equivalent Degree in Environmental Engineering, Water Resources Engineering. Understanding and ability to smoothly design water supply networks using Water GEMS, AutoCAD, and similar software tools. At least 3-5 years of proven technical supervision experience in WASH interventions, preferably in emergency/earthquake contexts. Fluency in English, both in verbal communication and writing. Previous successful experience implementing WASH projects funded by AHF/UNOCHA or other humanitarian donors. Demonstrated knowledge of WASH Cluster standards, water supply systems, sanitation infrastructure, and hygiene promotion methodologies. Strong experience in needs assessments, beneficiary targeting, and community mobilization in post-disaster contexts. High level of communication, interpersonal, representation, and negotiation skills. Experience in capacity building, supervision of engineers, and training delivery. Good understanding of cross-cutting issues including gender, protection, disability inclusion, and environment. Knowledge of safety and security measures in field operations. Key Personal Qualities (Bullet Points) Strong communication skills with the ability to effectively engage local communities. Ability to work in high-stress environments and meet deadlines. Excellent time management, planning, and organizational skills. Commitment to Islamic Relief's values, vision, and humanitarian principles. Submission Guideline Interested and qualified national candidates should submit a cover letter explaining their motivation and an updated CV to the following link: The closing date for accepting applications is13 December 2025 Please note that applications received after the closing date will not be considered, and only short-listed candidates will be called for written test. Islamic Relief Worldwide - Afghanistanis committed to providing equal employment opportunities and encourages applications from all qualified candidates, including women and persons with disabilities. Job Overview Announced date : Dec. 4, 2025 Number of Jobs: 1 Salary : As per company salary scale Contract Type : Fixed-term Contract Duration : 8 month Employment Type : Full Time Nationality : Afghan Minimum Education : Bachelor's Degree Organization Information Islamic Relief Worldwide Islamic Relief Worldwide (IRW) is an international, non-profitable, non-governmental humanitarian relief organization with its head quarter in Birmingham, UK. It enjoys consultative status with the Economic and Social Council of the United Nations and is a signatory to the Code of Conduct for International Red Cross and red Crescent Moments and NGOs in Disaster Relief. Islamic Relief has been working in Afghanistan for more than 23 years, providing emergency relief and implementing life-changing development projects for some of the most vulnerable people in the country. Islamic Relief set up our first Afghanistan office in 1999. Since then, IRA continued providing assistances in emergency relief, food security, livelihood, education, health, nutrition, shelter, orphan sponsorship, Ramadan and Qurbani programmes.
Audit & Anti-Fraud Manager Local Authority South East London A large local authority based in South East London is seeking an experienced Audit & Anti-Fraud Manager to lead and manage internal audit and counter-fraud activity across a complex, high-profile public-sector organisation. This is a senior interim opportunity for an accomplished audit and fraud professional who can provide assurance, leadership, and robust investigation capability while supporting the statutory responsibilities of the Section 151 function. Assignment Details Pay Rate: 44.09 per hour (Umbrella) May negotiate higher for exceptional candidates based on experience Contract Length: 11 months (ongoing assignment) Working Pattern: Hybrid working - 2 days per week in the office Office Location: Woolwich area, South East London (SE18) The Role The Audit & Anti-Fraud Manager will be responsible for ensuring effective audit coverage across council services, managing a large professional team, and overseeing complex investigations, including housing benefit fraud and other corporate irregularities. You will play a key role in safeguarding public funds, improving governance, and ensuring compliance with statutory, professional, and regulatory standards. Key Responsibilities Lead and manage the Audit & Anti-Fraud service, including responsibility for up to 20 staff Deliver continuous, risk-based internal audit coverage across corporate systems, contracts, ICT, schools, housing benefits, and externally funded services Ensure audits and investigations fully support the Section 151 statutory responsibilities Direct, manage, and review complex and sensitive investigations, including fraud, corruption, and irregularities Contribute to the development and delivery of the annual Audit & Anti-Fraud Plan Prepare high-quality audit reports, assurance statements, and performance reports for senior officers and Members Recommend control improvements and fraud prevention measures based on audit and investigation findings Ensure compliance with professional standards, including CIPFA Internal Audit Code of Practice and relevant legislation Promote fraud awareness, training, and modern investigative techniques across the organisation Liaise with senior managers, external agencies, regulators, police, and legal bodies as required Deputise for the Head of Audit & Anti-Fraud where necessary Essential Requirements Candidates must meet one of the following professional criteria: Member of the Institute of Internal Auditors (IIA) OR Fully qualified accountant and member of a CCAB-recognised body Skills & Experience Extensive experience leading internal audit and counter-fraud services within local government or the public sector Strong knowledge of audit, investigation, governance, and risk management frameworks Proven ability to manage large teams and complex workloads Experience conducting and overseeing sensitive, high-risk investigations Excellent stakeholder management skills, including engagement with senior officers and Members Strong report-writing, analytical, and decision-making capability Apply now for a confidential discussion and further details about this senior interim opportunity. Linsco is acting as an Employment Business in relation to this vacancy.
13/02/2026
Seasonal
Audit & Anti-Fraud Manager Local Authority South East London A large local authority based in South East London is seeking an experienced Audit & Anti-Fraud Manager to lead and manage internal audit and counter-fraud activity across a complex, high-profile public-sector organisation. This is a senior interim opportunity for an accomplished audit and fraud professional who can provide assurance, leadership, and robust investigation capability while supporting the statutory responsibilities of the Section 151 function. Assignment Details Pay Rate: 44.09 per hour (Umbrella) May negotiate higher for exceptional candidates based on experience Contract Length: 11 months (ongoing assignment) Working Pattern: Hybrid working - 2 days per week in the office Office Location: Woolwich area, South East London (SE18) The Role The Audit & Anti-Fraud Manager will be responsible for ensuring effective audit coverage across council services, managing a large professional team, and overseeing complex investigations, including housing benefit fraud and other corporate irregularities. You will play a key role in safeguarding public funds, improving governance, and ensuring compliance with statutory, professional, and regulatory standards. Key Responsibilities Lead and manage the Audit & Anti-Fraud service, including responsibility for up to 20 staff Deliver continuous, risk-based internal audit coverage across corporate systems, contracts, ICT, schools, housing benefits, and externally funded services Ensure audits and investigations fully support the Section 151 statutory responsibilities Direct, manage, and review complex and sensitive investigations, including fraud, corruption, and irregularities Contribute to the development and delivery of the annual Audit & Anti-Fraud Plan Prepare high-quality audit reports, assurance statements, and performance reports for senior officers and Members Recommend control improvements and fraud prevention measures based on audit and investigation findings Ensure compliance with professional standards, including CIPFA Internal Audit Code of Practice and relevant legislation Promote fraud awareness, training, and modern investigative techniques across the organisation Liaise with senior managers, external agencies, regulators, police, and legal bodies as required Deputise for the Head of Audit & Anti-Fraud where necessary Essential Requirements Candidates must meet one of the following professional criteria: Member of the Institute of Internal Auditors (IIA) OR Fully qualified accountant and member of a CCAB-recognised body Skills & Experience Extensive experience leading internal audit and counter-fraud services within local government or the public sector Strong knowledge of audit, investigation, governance, and risk management frameworks Proven ability to manage large teams and complex workloads Experience conducting and overseeing sensitive, high-risk investigations Excellent stakeholder management skills, including engagement with senior officers and Members Strong report-writing, analytical, and decision-making capability Apply now for a confidential discussion and further details about this senior interim opportunity. Linsco is acting as an Employment Business in relation to this vacancy.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for an experienced Site Supervisor to join our Planned Works team, based from our Leeds office with travel to sites across the region delivering kitchens and bathrooms programmes across occupied properties. This role will focus on the day-to-day management of subcontractor delivery, ensuring works are completed safely, to programme, and to the required quality standards. You ll play a key role in coordinating site activity, managing subcontractors, and working closely with Resident Liaison Officers, clients, and internal teams to ensure a smooth and positive experience for residents. Responsibilities Manage the delivery of planned kitchens and bathrooms works across multiple properties. Oversee subcontractor performance, ensuring quality, productivity, and programme compliance. Ensure all works are delivered safely and in line with health & safety requirements. Coordinate site activity and sequencing to minimise disruption to residents. Monitor quality standards and carry out inspections to ensure works meet specification. Work closely with Resident Liaison Officers, clients, and internal teams to support smooth delivery. Manage site logistics, materials, access arrangements, and maintain accurate site records. About You As a Site Supervisor, you will have: Proven experience managing planned maintenance or refurbishment works, ideally kitchens and bathrooms. Strong experience managing subcontractor-led delivery in occupied properties. Good working knowledge of health & safety regulations and site compliance. Experience working within social housing or occupied environments. Strong organisational skills with the ability to manage multiple plots and workstreams. Confident communication skills and the ability to work collaboratively with residents, subcontractors, clients and internal teams. A proactive, solutions-focused approach to site management. Full UK driving licence (essential). What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
12/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for an experienced Site Supervisor to join our Planned Works team, based from our Leeds office with travel to sites across the region delivering kitchens and bathrooms programmes across occupied properties. This role will focus on the day-to-day management of subcontractor delivery, ensuring works are completed safely, to programme, and to the required quality standards. You ll play a key role in coordinating site activity, managing subcontractors, and working closely with Resident Liaison Officers, clients, and internal teams to ensure a smooth and positive experience for residents. Responsibilities Manage the delivery of planned kitchens and bathrooms works across multiple properties. Oversee subcontractor performance, ensuring quality, productivity, and programme compliance. Ensure all works are delivered safely and in line with health & safety requirements. Coordinate site activity and sequencing to minimise disruption to residents. Monitor quality standards and carry out inspections to ensure works meet specification. Work closely with Resident Liaison Officers, clients, and internal teams to support smooth delivery. Manage site logistics, materials, access arrangements, and maintain accurate site records. About You As a Site Supervisor, you will have: Proven experience managing planned maintenance or refurbishment works, ideally kitchens and bathrooms. Strong experience managing subcontractor-led delivery in occupied properties. Good working knowledge of health & safety regulations and site compliance. Experience working within social housing or occupied environments. Strong organisational skills with the ability to manage multiple plots and workstreams. Confident communication skills and the ability to work collaboratively with residents, subcontractors, clients and internal teams. A proactive, solutions-focused approach to site management. Full UK driving licence (essential). What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
12/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
MMP Consultancy are currently seeking a Disrepair Surveyor for a South London public sector organisation, paying 400 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: 400 per day (Inside IR35) Location: South London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Benefit: Approved business-related expenses Working between office, site and home. Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake expert witness reports / scott schedules as required. Managing a high volume of work across a designated geographical patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit. Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections. Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair Essential: MRICS, MCIOB or Expert Witness qualified. Extensive experience in delivering complex/disrepair service for social housing. Understanding of disrepair legislation, Including a sound knowledge of: o The Landlord and Tenant Act 1985 o Defective Premises Act 1972 Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques. Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) regulations.
12/02/2026
Seasonal
MMP Consultancy are currently seeking a Disrepair Surveyor for a South London public sector organisation, paying 400 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: 400 per day (Inside IR35) Location: South London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Benefit: Approved business-related expenses Working between office, site and home. Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake expert witness reports / scott schedules as required. Managing a high volume of work across a designated geographical patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit. Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections. Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair Essential: MRICS, MCIOB or Expert Witness qualified. Extensive experience in delivering complex/disrepair service for social housing. Understanding of disrepair legislation, Including a sound knowledge of: o The Landlord and Tenant Act 1985 o Defective Premises Act 1972 Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques. Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) regulations.
Job Title: Asbestos Surveyor / Analyst Location: Southall, Greater London Salary/Benefits: 25k - 42k DOE + Training & Benefits Due to growing contracts this well-established Asbestos Company is seeking a resilient Asbestos Surveyor / Analyst based in the South West of London. Ideally have all BOHS P402, P403 and P404 with extensive experience in the Asbestos Industry although they will consider trainees. You will be completing surveys, air testing, 4 stage clearnances and collecting samples. This company can offer training and development, overtime opportunitues, competitve salary and many other great benefits for a dilligient Asbestos Surveyor / Analyst. Applicants will be considered from: Hounslow, Slough, Maidenhead, Kindgston upon Thames, Bracknell, Reading, Camberley, Woking, Guildford, Aldershot, Farnham, Basingstoke, Thatcham, Watford, Wembley, Harrow, Croydon, Enfield, Guildford, Winchester Experience / Qualifications: Hands on experience as a Asbestos Surveyor / Analyst Advantageous to hold BOHS P402, P403 and P404 Brilliant client facing skills Complying with relevant Health and Safety procedure Can use IT software such as TEAMS Flexible to travel to various client sites Hardworking attitude The Role: Carrying out management, refurbishment and demolition surveys Working on domestic, commercial and industrial sites Perform 4 stage clearances Producing technical reports Undertaking smoke, background, leak, reassurance, visual, re-occupation and personal air testing on various properties Collecting samples Advising clients on findings with updates provided Alternative job titles: Asbestos Site Analyst, Asbestos Surveyor, Asbestos Analyst, Asbestos Inspector, Asbestos Officer, Asbestos Site Staff, Asbestos Consultant Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
11/02/2026
Full time
Job Title: Asbestos Surveyor / Analyst Location: Southall, Greater London Salary/Benefits: 25k - 42k DOE + Training & Benefits Due to growing contracts this well-established Asbestos Company is seeking a resilient Asbestos Surveyor / Analyst based in the South West of London. Ideally have all BOHS P402, P403 and P404 with extensive experience in the Asbestos Industry although they will consider trainees. You will be completing surveys, air testing, 4 stage clearnances and collecting samples. This company can offer training and development, overtime opportunitues, competitve salary and many other great benefits for a dilligient Asbestos Surveyor / Analyst. Applicants will be considered from: Hounslow, Slough, Maidenhead, Kindgston upon Thames, Bracknell, Reading, Camberley, Woking, Guildford, Aldershot, Farnham, Basingstoke, Thatcham, Watford, Wembley, Harrow, Croydon, Enfield, Guildford, Winchester Experience / Qualifications: Hands on experience as a Asbestos Surveyor / Analyst Advantageous to hold BOHS P402, P403 and P404 Brilliant client facing skills Complying with relevant Health and Safety procedure Can use IT software such as TEAMS Flexible to travel to various client sites Hardworking attitude The Role: Carrying out management, refurbishment and demolition surveys Working on domestic, commercial and industrial sites Perform 4 stage clearances Producing technical reports Undertaking smoke, background, leak, reassurance, visual, re-occupation and personal air testing on various properties Collecting samples Advising clients on findings with updates provided Alternative job titles: Asbestos Site Analyst, Asbestos Surveyor, Asbestos Analyst, Asbestos Inspector, Asbestos Officer, Asbestos Site Staff, Asbestos Consultant Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a Quality Assurance Officer to join our Reactive Maintenance (R&M) team, supporting the delivery of high-quality, compliant, and commercially robust repairs services for residents. This is a desktop-based role suited to an experienced repairs professional who enjoys driving standards, accuracy, and continuous improvement in a fast-paced operational environment. Reporting to the Operations Manager and Contracts Manager, the Quality Assurance Officer provides quality assurance, commercial validation, and compliance oversight across reactive maintenance works. Working closely with planners, supervisors, operatives, subcontractors, and client teams, the role ensures works are accurately coded, fully evidenced, audit-ready, and delivered to the required quality and safety standards, while supporting productivity and value for money. Key Responsibilities Complete desktop quality checks on work orders, validating SOR coding, evidence, compliance, and completion standards. Carry out post-inspection checks and track follow-on actions to closure. Support operational delivery through diary, booking, and task review to improve efficiency. Provide technical and procedural support to operational teams, complaints teams, and client contacts. Review, validate, and challenge SOR claims and variations for direct labour and subcontractors. Monitor subcontractor performance, including variations, materials usage, and cost agreement. Maintain accurate, controlled, and audit-ready compliance documentation. Analyse data to identify commercial risk, productivity issues, and operational inefficiencies. Champion professionalism, safety, and resident-focused delivery. About You: To be successful in this Quality Assurance Officer role, you will require: Essential: Experience delivering or supporting reactive repairs within social housing. Practical knowledge of quality assurance, SOR coding, variations, and commercial validation. Working understanding of compliance requirements, including asbestos, health & safety, audit standards, and subcontractor governance. Strong technical and legislative knowledge relevant to housing repairs and maintenance. High attention to detail with the ability to review, challenge, and validate work orders and claims. What We Offer: Salary range of £40,000 - £45,000 depending upon experience Performance-related bonus Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
06/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a Quality Assurance Officer to join our Reactive Maintenance (R&M) team, supporting the delivery of high-quality, compliant, and commercially robust repairs services for residents. This is a desktop-based role suited to an experienced repairs professional who enjoys driving standards, accuracy, and continuous improvement in a fast-paced operational environment. Reporting to the Operations Manager and Contracts Manager, the Quality Assurance Officer provides quality assurance, commercial validation, and compliance oversight across reactive maintenance works. Working closely with planners, supervisors, operatives, subcontractors, and client teams, the role ensures works are accurately coded, fully evidenced, audit-ready, and delivered to the required quality and safety standards, while supporting productivity and value for money. Key Responsibilities Complete desktop quality checks on work orders, validating SOR coding, evidence, compliance, and completion standards. Carry out post-inspection checks and track follow-on actions to closure. Support operational delivery through diary, booking, and task review to improve efficiency. Provide technical and procedural support to operational teams, complaints teams, and client contacts. Review, validate, and challenge SOR claims and variations for direct labour and subcontractors. Monitor subcontractor performance, including variations, materials usage, and cost agreement. Maintain accurate, controlled, and audit-ready compliance documentation. Analyse data to identify commercial risk, productivity issues, and operational inefficiencies. Champion professionalism, safety, and resident-focused delivery. About You: To be successful in this Quality Assurance Officer role, you will require: Essential: Experience delivering or supporting reactive repairs within social housing. Practical knowledge of quality assurance, SOR coding, variations, and commercial validation. Working understanding of compliance requirements, including asbestos, health & safety, audit standards, and subcontractor governance. Strong technical and legislative knowledge relevant to housing repairs and maintenance. High attention to detail with the ability to review, challenge, and validate work orders and claims. What We Offer: Salary range of £40,000 - £45,000 depending upon experience Performance-related bonus Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for experienced Working Site Supervisors to lead the safe, consistent and resident-focused delivery of works on site. This is a supervisory and coordination role, not a hands-on trade position. While occasional practical support may be required to keep work moving or resolve minor issues, your primary focus will be managing people, programme, quality and safety. The role suits supervisors who value structure, clear processes and maintaining consistent standards across repeatable planned works. What You ll Be Doing Day-to-day supervision and coordination of planned refurbishment works in occupied homes Managing operatives and subcontractors to ensure works are delivered safely and to programme Ensuring full compliance with health & safety, statutory requirements and CDM regulations Maintaining site standards, quality control and right-first-time delivery Acting as the main on-site point of contact for residents, Resident Liaison Officers and visitors Monitoring progress and reporting accurately to contract management Ensuring permits, site records and documentation are kept up to date Supporting the resolution of issues affecting programme, quality or resident satisfaction Providing occasional practical assistance where needed, without detracting from supervisory duties This role requires presence, organisation and sound judgement, rather than continuous trade output. About You You ll bring: Proven experience as a Site Supervisor within construction, property maintenance or social housing Experience delivering planned works in occupied environments Strong knowledge of health & safety legislation and site compliance The ability to manage operatives and subcontractors effectively A construction or refurbishment trade background with supervisory experience Basic IT skills for reporting and site systems A calm, professional approach when working in live residential settings Desirable: City & Guilds or equivalent qualification in a construction trade What We Offer: Salary up to £40,000 per annum Company van + fuel card (business use) Pension scheme and life assurance 22 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
06/02/2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for experienced Working Site Supervisors to lead the safe, consistent and resident-focused delivery of works on site. This is a supervisory and coordination role, not a hands-on trade position. While occasional practical support may be required to keep work moving or resolve minor issues, your primary focus will be managing people, programme, quality and safety. The role suits supervisors who value structure, clear processes and maintaining consistent standards across repeatable planned works. What You ll Be Doing Day-to-day supervision and coordination of planned refurbishment works in occupied homes Managing operatives and subcontractors to ensure works are delivered safely and to programme Ensuring full compliance with health & safety, statutory requirements and CDM regulations Maintaining site standards, quality control and right-first-time delivery Acting as the main on-site point of contact for residents, Resident Liaison Officers and visitors Monitoring progress and reporting accurately to contract management Ensuring permits, site records and documentation are kept up to date Supporting the resolution of issues affecting programme, quality or resident satisfaction Providing occasional practical assistance where needed, without detracting from supervisory duties This role requires presence, organisation and sound judgement, rather than continuous trade output. About You You ll bring: Proven experience as a Site Supervisor within construction, property maintenance or social housing Experience delivering planned works in occupied environments Strong knowledge of health & safety legislation and site compliance The ability to manage operatives and subcontractors effectively A construction or refurbishment trade background with supervisory experience Basic IT skills for reporting and site systems A calm, professional approach when working in live residential settings Desirable: City & Guilds or equivalent qualification in a construction trade What We Offer: Salary up to £40,000 per annum Company van + fuel card (business use) Pension scheme and life assurance 22 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
03/09/2025
Full time
An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
29/01/2025
Contract
Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Title: Contract Officer - Fire Safety Contract Officer Salary: £31,375 Location: Waterfront House, Beeston Fixed Term - 18 Months About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a contract officer you will work within the Fire Safety Team within the Compliance and Technical Services department to ensure our buildings are kept compliant with statutory requirements. The role will include liaising with residents, contractors and other key stakeholders, providing excellent customer service and playing a key role in keeping our properties warm, safe and dry. Key Responsibilities Work closely with your Contract Manager to deliver programmes of work that offer value for money and deliver good outcomes to the business, stakeholders and customers. Co-ordinate with internal MTVH teams and external stakeholders where necessary Challenge poor service in line with KPIs, and to ensure good customer service to front line staff and residents and escalate issues as appropriate to the contractors contract manager/s, and MTVHs Contract Manager Conduct regular reviews to ensure data integrity Proactively request, collate and analyse information from front line staff, contractors and consultants to assist in the preparation of reports detailing programmes of work and performance (including KPIs). Ensure the data is accurate. Working with the Contract Manager plan, instruct and monitor repairs, renewals and replacements and ensure any items installed are cost effective and meet statutory, regulatory or MTVH requirements and are on line with KPIs Be responsible for the contractor keeping the relevant stakeholders informed of these works. Please see attached job specification for full details What you'll need to succeed Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for Experience of working with contractors Organised and prioritises work to meet deadlines in a pressurised customer service environment. Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis Experience working with data Excellent PC skills including Microsoft Office packages Outlook, Word and Excel Please see attached job specification for full details including personal competencies. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date TBC Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
29/08/2024
Contract
Title: Contract Officer - Fire Safety Contract Officer Salary: £31,375 Location: Waterfront House, Beeston Fixed Term - 18 Months About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a contract officer you will work within the Fire Safety Team within the Compliance and Technical Services department to ensure our buildings are kept compliant with statutory requirements. The role will include liaising with residents, contractors and other key stakeholders, providing excellent customer service and playing a key role in keeping our properties warm, safe and dry. Key Responsibilities Work closely with your Contract Manager to deliver programmes of work that offer value for money and deliver good outcomes to the business, stakeholders and customers. Co-ordinate with internal MTVH teams and external stakeholders where necessary Challenge poor service in line with KPIs, and to ensure good customer service to front line staff and residents and escalate issues as appropriate to the contractors contract manager/s, and MTVHs Contract Manager Conduct regular reviews to ensure data integrity Proactively request, collate and analyse information from front line staff, contractors and consultants to assist in the preparation of reports detailing programmes of work and performance (including KPIs). Ensure the data is accurate. Working with the Contract Manager plan, instruct and monitor repairs, renewals and replacements and ensure any items installed are cost effective and meet statutory, regulatory or MTVH requirements and are on line with KPIs Be responsible for the contractor keeping the relevant stakeholders informed of these works. Please see attached job specification for full details What you'll need to succeed Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for Experience of working with contractors Organised and prioritises work to meet deadlines in a pressurised customer service environment. Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis Experience working with data Excellent PC skills including Microsoft Office packages Outlook, Word and Excel Please see attached job specification for full details including personal competencies. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date TBC Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Job Title: Senior Neighbourhood Services Officer Job Type: Full time/ Permanent Salary : 42,000 Located: Stockwell, London, SW9 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: To develop community involvement initiatives on the estate, streets, and neighbourhood in partnership with the various resident representative groups within SW9. To build capacity within communities to enable local representation generally and specifically to ensure that the needs of diverse communities are met. To provide support in developing strategies as part of the regeneration for the estate and making applications for external funding About you: Education A good standard of education commensurate to the role. A housing qualification is desirable. Knowledge and skills Excellent interpersonal skills to support work with customers across a range of knowledge of national policies and guidance in relation to Community Engagement. Good working knowledge of and proven ability to work in partnership with the voluntary and community sector. Ability to engage and involve key stakeholders including residents, voluntary and community groups in the design, development, and delivery of community enagement. Ability to work to agreed timescales and to work flexibly to meet deadlines, plan and deliver a range of different activities. Ability to use own initiative and prioritise own workload efficiently. Strong verbal communication skills and the ability to adapt this approach for different audiences. Strong written communication skills, sufficient to write reports and analyse information to identify issues and themes and recommend action. Excellent analytical skills to identify a range of issues from information gathered. Proven ability to work under pressure, adapt to changes in circumstances, and to be resilient and remain optimistic in the face of adversity. Excellent administrative skills to manage a diverse workload. Available to attend regular evening meetings. Commitment to equality and diversity. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to validate information and show attention to detail. Understanding of the principals of the National Standards of Community Engagement Experience Experience of working effectively, flexibly, and collaboratively with different stakeholders including residents, voluntary and community organisations. Experience of developing, delivering, and evaluating community development work, including managing events, resident involvement initiatives on estates and neighbourhoods. Experience of capacity building within communities to enable local representation generally and specifically to ensure that the needs of minority communities are met. Experience of encouraging the participation of community representatives at consultative forums. Experience of managing conflicting views in a confident, assertive, and diplomatic manner. Who we are: A group of people who demonstrate integrity, respect, and teamwork A group of people with passion, drive, and the courage to be different A group of people committed to doing the right thing. Benefits: When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: a defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) employee assistance programme excellent learning & development opportunities staff discount scheme a modern office and facilities.
29/08/2024
Full time
Job Title: Senior Neighbourhood Services Officer Job Type: Full time/ Permanent Salary : 42,000 Located: Stockwell, London, SW9 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: To develop community involvement initiatives on the estate, streets, and neighbourhood in partnership with the various resident representative groups within SW9. To build capacity within communities to enable local representation generally and specifically to ensure that the needs of diverse communities are met. To provide support in developing strategies as part of the regeneration for the estate and making applications for external funding About you: Education A good standard of education commensurate to the role. A housing qualification is desirable. Knowledge and skills Excellent interpersonal skills to support work with customers across a range of knowledge of national policies and guidance in relation to Community Engagement. Good working knowledge of and proven ability to work in partnership with the voluntary and community sector. Ability to engage and involve key stakeholders including residents, voluntary and community groups in the design, development, and delivery of community enagement. Ability to work to agreed timescales and to work flexibly to meet deadlines, plan and deliver a range of different activities. Ability to use own initiative and prioritise own workload efficiently. Strong verbal communication skills and the ability to adapt this approach for different audiences. Strong written communication skills, sufficient to write reports and analyse information to identify issues and themes and recommend action. Excellent analytical skills to identify a range of issues from information gathered. Proven ability to work under pressure, adapt to changes in circumstances, and to be resilient and remain optimistic in the face of adversity. Excellent administrative skills to manage a diverse workload. Available to attend regular evening meetings. Commitment to equality and diversity. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to validate information and show attention to detail. Understanding of the principals of the National Standards of Community Engagement Experience Experience of working effectively, flexibly, and collaboratively with different stakeholders including residents, voluntary and community organisations. Experience of developing, delivering, and evaluating community development work, including managing events, resident involvement initiatives on estates and neighbourhoods. Experience of capacity building within communities to enable local representation generally and specifically to ensure that the needs of minority communities are met. Experience of encouraging the participation of community representatives at consultative forums. Experience of managing conflicting views in a confident, assertive, and diplomatic manner. Who we are: A group of people who demonstrate integrity, respect, and teamwork A group of people with passion, drive, and the courage to be different A group of people committed to doing the right thing. Benefits: When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: a defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) employee assistance programme excellent learning & development opportunities staff discount scheme a modern office and facilities.
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
03/02/2023
Permanent
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
Job Title: Site Supervisor
Location: Warrington, Cheshire
Salary: £30,368 to £32,950
Apply link: https://ehcu.fa.em1.ukg.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1250/apply/email?keyword=1250
Wemanage one of the world’s most advanced and safest road networks, as a Site Supervisor you will play a key role in the delivery of National Highways Capital Investment Schemes by representing the companies interests on civil engineering construction and maintenance sites. Reporting directly to the Construction Manager, you will actively ensure construction schemes are delivered in line with time, cost, quality and safety standards, and customer experience is not adversely impacted.
This role is a safety critical post therefore you may be required to work unsocial hours including nights and weekends. You will be based from our office in Warrington covering works within the North West area. This is a very independent role and there will be some expectation to travel to sites and depots within the North West area.
You will be required to drive as part of your role and you will need to have a full clean driving license to be considered for this position and during employment
What you’ll be leading on
Assuring the completion of planned works to agreed standards and escalate any concerns to the Construction Manager, in line with agreed governance agreements
Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW).
Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved.
Acting as liaison engineer between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects.
Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events
To be successful
Proven highway/structures maintenance/construction experience; experience of working on high speed Trunk Road/Motorway Networks is desirable
Good understanding of the DMRB, MCHW, Chapter 8 and CDM Regulations
You will be a CSCS Card Holder, have a CITB Site Manager or Site Supervisor Safety Training Scheme Certificate; a recognised Civil Engineering qualification is desirable
Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance & support.
You will also have excellent communication and interpersonal skills in dealing with multiple stakeholders
Computer literate with knowledge of MS Office Excel, Word and Outlook
A bit about us
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
Our benefits package
Our total reward package includes basic salary, the potential for a performance related bonus, and employer pension contributions of up to 10%.
We also offer:
Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
Flexible hours and blended working between base location/home
Life assurance of 4 times annual salary
Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are:
Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort
So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation
And finally we reserve the right to close before the advertisement expires
21/07/2022
Full time
Job Title: Site Supervisor
Location: Warrington, Cheshire
Salary: £30,368 to £32,950
Apply link: https://ehcu.fa.em1.ukg.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1250/apply/email?keyword=1250
Wemanage one of the world’s most advanced and safest road networks, as a Site Supervisor you will play a key role in the delivery of National Highways Capital Investment Schemes by representing the companies interests on civil engineering construction and maintenance sites. Reporting directly to the Construction Manager, you will actively ensure construction schemes are delivered in line with time, cost, quality and safety standards, and customer experience is not adversely impacted.
This role is a safety critical post therefore you may be required to work unsocial hours including nights and weekends. You will be based from our office in Warrington covering works within the North West area. This is a very independent role and there will be some expectation to travel to sites and depots within the North West area.
You will be required to drive as part of your role and you will need to have a full clean driving license to be considered for this position and during employment
What you’ll be leading on
Assuring the completion of planned works to agreed standards and escalate any concerns to the Construction Manager, in line with agreed governance agreements
Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW).
Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved.
Acting as liaison engineer between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects.
Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events
To be successful
Proven highway/structures maintenance/construction experience; experience of working on high speed Trunk Road/Motorway Networks is desirable
Good understanding of the DMRB, MCHW, Chapter 8 and CDM Regulations
You will be a CSCS Card Holder, have a CITB Site Manager or Site Supervisor Safety Training Scheme Certificate; a recognised Civil Engineering qualification is desirable
Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance & support.
You will also have excellent communication and interpersonal skills in dealing with multiple stakeholders
Computer literate with knowledge of MS Office Excel, Word and Outlook
A bit about us
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
Our benefits package
Our total reward package includes basic salary, the potential for a performance related bonus, and employer pension contributions of up to 10%.
We also offer:
Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
Flexible hours and blended working between base location/home
Life assurance of 4 times annual salary
Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are:
Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort
So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation
And finally we reserve the right to close before the advertisement expires
