39 jobs found

Bennett & Game are working with a long-established multi-disciplinary construction consultancy operating across the social housing sector. With decades of experience delivering surveying, contract administration, project management and technical services nationwide, the business continues to expand and is now seeking a Senior Employer's Agent to join their team. This is a home-based role covering Birmingham and the surrounding region, working across high-rise recladding and refurbishment programmes, new build housing developments and wider maintenance and improvement works. Senior Employer's Agent Salary & Benefits Starting salary up to 60k DOE Car allowance Up to 30 days holiday + bank holidays Hybrid working 9-day fortnight rota option Bonus schemes 3-5 percent contributory pension scheme Life assurance Payment of professional institute fees and exam costs Extensive training, CPD and career development support Regular performance and salary reviews Funded social and team-building events Senior Employer's Agent Job Overview Managing pre-contract activities including tender documentation, specifications and pricing schedules Overseeing construction stage activities such as site inspections, progress checks and contractor liaison Undertaking contract administration duties including meeting management, variations, valuations and reporting Ensuring quality control of workmanship and H&S compliance in line with CDM regulations Acting as a key point of contact for clients, contractors and project officers Managing handover inspections, snagging and preparation of formal reports Balancing site-based responsibilities with home-based administration Senior Employer's Agent Job Requirements RICS or CIOB accredited construction degree MRICS/MCIOB desirable but not essential Minimum 7 years post-qualification experience Strong background across Employer's Agent and Contract Administration duties Confident communicator with proven client-facing experience Ability to work autonomously with strong organisational and report-writing skills Proficient in Microsoft Word, Excel and Outlook Full UK driving licence and willingness to travel across the Midlands Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

We're recruiting an experienced and highly capable Senior Private Sector Housing Officer to join a Specialist Services team within a local authority. This is an excellent opportunity for a senior practitioner with strong enforcement experience to manage complex private sector housing cases and take a lead role in driving compliance and improving housing standards. You'll work across a varied and challenging caseload, acting as a subject-matter expert within Private Sector Housing. The role offers autonomy, responsibility, and the opportunity to contribute to enforcement activity, service improvement and quality assurance across regulatory services. The role will be delivered on a hybrid basis, with three days per week in the office and two days working from home. The successful candidate will be required to carry out site inspections and must therefore have access to their own vehicle. The Role Manage complex and contentious private sector housing cases, inspections and applications, acting as the single point of contact for landlords, tenants and stakeholders. Carry out HMO licensing inspections, including assessment of licence applications, conditions and compliance. Prepare and serve Notices of Intention, licence documentation and related statutory notices. Undertake HHSRS assessments, including the assessment of hazards such as damp and mould. Carry out property inspections, investigations and site visits, gathering evidence and preparing case files for formal enforcement action. Serve Improvement Notices and take enforcement action in line with legislation and council policy. Calculate and apply Civil Penalty fines where appropriate, including preparation of supporting documentation. Deliver specialist advice, investigation and enforcement activity in line with statutory requirements, professional codes of practice and best practice guidance. Attend court, hearings or panels as required and present evidence on behalf of the authority. Provide technical guidance and professional advice to colleagues, caseworkers and customer service teams. Work collaboratively across the organisation and with external partners, agencies and stakeholders. Maintain accurate and compliant records across all relevant systems in line with data protection requirements. Contribute specialist input to projects, policy development, service improvement and quality assurance activity. Actively support performance management, reporting and service planning within Private Sector Housing. Participate in emergency planning, election duties and occasional out-of-hours work where required. Key Requirements Proven experience working at a senior level within Private Sector Housing. Strong experience carrying out HMO licensing inspections and managing licensing processes. Demonstrable experience serving Notices of Intention, licences and statutory notices. Proficiency in completing HHSRS assessments, including identifying and assessing damp and mould hazards. Experience serving Improvement Notices and undertaking formal enforcement action. Experience calculating and applying Civil Penalty fines. Strong working knowledge of housing legislation, enforcement powers and regulatory frameworks. Experience managing complex casework, inspections and investigations with minimal supervision. Ability to prepare reports, evidence files and attend court or formal hearings where required. Confident using specialist housing and customer service systems to manage cases and maintain accurate records. Strong communication, negotiation and stakeholder engagement skills. Ability to work independently, prioritise workload and exercise sound professional judgement. Relevant qualification or equivalent professional experience within Private Sector Housing, Environmental Health or a related discipline. Ability to work on a hybrid basis with three days per week in the office. Access to a vehicle to carry out inspections and site visits. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing, Environmental Health and Enforcement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We're recruiting an experienced and detail-focused Housing Review Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong statutory review and appeals experience to deliver robust, legally sound decisions and help protect the authority from legal challenge. You'll be responsible for carrying out independent reviews of housing and homelessness decisions, ensuring all decisions comply with legislation, guidance and local policy. The role plays a critical part in safeguarding service quality, managing risk, and supporting fair outcomes for customers with complex needs. The Role Carry out independent statutory reviews of housing and homelessness decisions in line with the Housing Act and Allocations Policy. Provide a senior, legally robust review function independent of frontline Housing Officers. Conduct detailed enquiries and investigations to support review decisions, liaising with internal teams and external partners. Draft and issue clear, defensible statutory review decision letters within prescribed timescales. Ensure review decisions can withstand legal, political and media scrutiny. Work professionally with service users, solicitors, advocates and partner agencies throughout the review process. Instruct Legal Services on Housing Act appeals and represent the council in court when required. Manage and monitor the use of temporary accommodation during review and appeal processes to minimise cost and risk. Liaise with Legal Services to mitigate Judicial Review threats wherever possible. Provide quality assurance feedback to frontline teams to improve decision-making and reduce repeat reviews and appeals. Contribute to service improvement, policy development and procedural guidance. Maintain accurate case records, monitoring information and management data in line with information governance requirements. Deal with correspondence and enquiries from solicitors, councillors, MPs, the Ombudsman and other stakeholders. Attend case conferences relating to high-risk or vulnerable households. Deputise for the Review Manager when required. Key Requirements Must have worked as a Housing Review / Reviews Officer for a minimum of 12 months within the last 2 years. Proven experience undertaking Homelessness Part VII s202 reviews, with at least 12 months' experience evidenced within the last 2 years. Strong working knowledge of the Review Regulations, Homelessness Code of Guidance, relevant case law, and the Housing Act 1996. Proven experience drafting and issuing legally sound statutory review decision letters. Ability to interpret and apply legislation, guidance and case law to complex and sensitive cases. Experience working closely with Legal Services and managing Housing Act appeals and Judicial Review risks. Strong understanding of related legislation including the Equality Act, Care Act, Mental Health Act, Immigration Act, Children Act and Welfare Reform Act. Experience managing complex cases involving vulnerable households and multiple needs. Excellent written communication skills, with the ability to produce clear, defensible decision letters. Strong organisational skills and ability to manage competing deadlines. Confident dealing with complaints, correspondence and representations from solicitors, councillors, MPs and other senior stakeholders. Ability to work independently, exercise sound professional judgement and maintain confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Review, Appeals and Homelessness decision-making professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are recruiting on behalf of one of the largest housing associations in the South, West and East of England, managing over 85,000 homes and investing heavily in local communities. An exciting opportunity has arisen for a Housing Officer to join the team based in Bournemouth. This role offers a flexible working pattern, combining home working, office-based work, and time spent in the community. The Role As a Housing Officer, you will be a visible and proactive presence within your communities. You will work closely with residents, internal teams, and partner organisations to deliver safe, compliant, and high-quality housing services. You will play a key role in tenancy, leasehold, and neighbourhood management, acting as a trusted point of contact for customers and helping to shape services based on customer feedback and local needs. Key Responsibilities of a Housing Officer: Deliver high-quality tenancy, leasehold, and neighbourhood management services Act as a trusted point of contact for residents, ensuring a customer-first approach Build strong working relationships with local authorities, community groups, and partner agencies Use data and insight to drive service improvements and ensure compliance with legislation Support neighbourhood improvements and community engagement initiatives Maintain accurate customer records and manage data securely and responsibly What We'd Love To See From You: Proven experience in housing management, tenancy management, leasehold, or neighbourhood services Excellent communication and relationship-building skills Ability to manage complex cases and resolve issues effectively Strong understanding of landlord services and housing legislation Confident using digital systems and data to support service delivery A collaborative and proactive approach, with a focus on positive customer outcomes Desirable: Professional membership (e.g. CIH) or willingness to work towards it Experience handling and managing data securely Benefits of this Housing Officer role: 25 days annual leave + bank holidays (increasing annually up to 30 days) Option to buy or sell holiday 3 additional paid wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance at 4x salary Enhanced maternity, adoption, and paternity pay Optional private medical, dental, and critical illness cover Wellbeing discounts, gym memberships, and access to a 24/7 virtual GP service If this Housing Officer role is for you then please apply or contact (url removed)

We are recruiting on behalf of one of the largest housing associations in the South, West and East of England, managing over 85,000 homes and investing heavily in local communities. An exciting opportunity has arisen for a Housing Officer to join the team based in Thatcham. This role offers a flexible working pattern, combining home working, office-based work, and time spent in the community. The Role As a Housing Officer, you will be a visible and proactive presence within your communities. You will work closely with residents, internal teams, and partner organisations to deliver safe, compliant, and high-quality housing services. You will play a key role in tenancy, leasehold, and neighbourhood management, acting as a trusted point of contact for customers and helping to shape services based on customer feedback and local needs. Key Responsibilities of a Housing Officer: Deliver high-quality tenancy, leasehold, and neighbourhood management services Act as a trusted point of contact for residents, ensuring a customer-first approach Build strong working relationships with local authorities, community groups, and partner agencies Use data and insight to drive service improvements and ensure compliance with legislation Support neighbourhood improvements and community engagement initiatives Maintain accurate customer records and manage data securely and responsibly What We'd Love To See From You: Proven experience in housing management, tenancy management, leasehold, or neighbourhood services Excellent communication and relationship-building skills Ability to manage complex cases and resolve issues effectively Strong understanding of landlord services and housing legislation Confident using digital systems and data to support service delivery A collaborative and proactive approach, with a focus on positive customer outcomes Desirable: Professional membership (e.g. CIH) or willingness to work towards it Experience handling and managing data securely Benefits of this Housing Officer role: 25 days annual leave + bank holidays (increasing annually up to 30 days) Option to buy or sell holiday 3 additional paid wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance at 4x salary Enhanced maternity, adoption, and paternity pay Optional private medical, dental, and critical illness cover Wellbeing discounts, gym memberships, and access to a 24/7 virtual GP service If this Housing Officer role is for you then please apply or contact (url removed)

We re delighted to be recruiting an experienced Fire Officer to join a well-established Fire Safety Team within a housing provider that puts resident safety and wellbeing at the heart of everything they do. We ve already placed several professionals across their Health & Safety and Fire Safety functions, and the feedback has been outstanding, a team where people feel valued, supported, and truly appreciate the collaborative culture and work-life balance on offer. This is a high-impact, purpose-driven role where you ll directly contribute to the safety of residents and communities. Reporting to the Senior Fire Officer, you ll play a key part in delivering a high-quality, specialist fire safety management and risk assessment service across a diverse residential portfolio Key Responsibilities: Deliver professional FRAs across a variety of residential buildings Support the development and implementation of fire safety policies and procedure Ensure compliance with relevant legislation, including the Regulatory Reform (Fire Safety) Order 2005 Respond to incidents and support fire investigation processes Collaborate with internal teams to build and maintain a strong fire safety culture What We re Looking For: Proven experience carrying out FRAs in residential housing settings Level 3 or 4 qualification in Fire Risk Assessment or Fire Safety Management Strong understanding of fire safety legislation, particularly within housing associations or local authorities Knowledge of Approved Documents and industry guidance Excellent written and verbal communication skills Ability to work independently and within a dispersed team A professional fire safety accreditation (or willingness to work towards one) What s on Offer: £1,300 essential car user allowance Up to 6% matched pension Up to 31 days' annual leave + bank holidays Health Cash Plan, life assurance & lifestyle perks 21 hours paid volunteering leave A supportive, inclusive, and forward-thinking work environment This is a fantastic opportunity to be part of a team that s genuinely committed to making a difference. If you re passionate about fire safety and looking for a rewarding next step, we d love to hear from you.

We re delighted to be recruiting an experienced Fire Officer to join a well-established Fire Safety Team within a housing provider that puts resident safety and wellbeing at the heart of everything they do. We ve already placed several professionals across their Health & Safety and Fire Safety functions, and the feedback has been outstanding, a team where people feel valued, supported, and truly appreciate the collaborative culture and work-life balance on offer. This is a high-impact, purpose-driven role where you ll directly contribute to the safety of residents and communities. Reporting to the Senior Fire Officer, you ll play a key part in delivering a high-quality, specialist fire safety management and risk assessment service across a diverse residential portfolio Key Responsibilities: Deliver professional FRAs across a variety of residential buildings Support the development and implementation of fire safety policies and procedure Ensure compliance with relevant legislation, including the Regulatory Reform (Fire Safety) Order 2005 Respond to incidents and support fire investigation processes Collaborate with internal teams to build and maintain a strong fire safety culture What We re Looking For: Proven experience carrying out FRAs in residential housing settings Level 3 or 4 qualification in Fire Risk Assessment or Fire Safety Management Strong understanding of fire safety legislation, particularly within housing associations or local authorities Knowledge of Approved Documents and industry guidance Excellent written and verbal communication skills Ability to work independently and within a dispersed team A professional fire safety accreditation (or willingness to work towards one) What s on Offer: £1,300 essential car user allowance Up to 6% matched pension Up to 31 days' annual leave + bank holidays Health Cash Plan, life assurance & lifestyle perks 21 hours paid volunteering leave A supportive, inclusive, and forward-thinking work environment This is a fantastic opportunity to be part of a team that s genuinely committed to making a difference. If you re passionate about fire safety and looking for a rewarding next step, we d love to hear from you.

The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.

Salary: £40,903 per annum Location: Manchester - Agile Full Time, Permanent - 35 hours per week Closing Date: 20th January 2025 Fixed Interview Date: 30th January 2025 in person at Lovell House. Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Information Governance Officer to join us! You ll work with the Risk and Assurance Manager in managing One Manchester s information governance and data protection programme. The role will also undertake the management and maintenance of One Manchester s policies, procedures, processes, awareness, and communications in respect of information governance and data protection, ensuring they are appropriate and within General Data Protection Regulations (GDPR) and social housing regulatory compliance. What we re looking for: Strong knowledge and experience of Information Governance, GDPR and data protection legislation in particular Subject Access Requests and Social Tenants Access to Information Requirement (STAIRS) scheme. Knowledge and experience of dealing with customer and colleague information requests (SARS) Knowledge and experience of relevant social housing legislation and regulations. Knowledge and experience of good practices with organisational data protection and GDPR matters. Ability to accurately record the right data and information with the ability to draft clear, concise, and accurate documentation and reports for reporting at Executive and Board level. Possess a high standard of data and information literacy with the ability to research, analyse and present complex information Effective communication and people skills with the ability to build and maintain effective working relationships with colleagues, managers, customers and stakeholders. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours, please give us a call and we can let you know if this can be considered for a particular role.

MMP Consultancy currently have an opportunity for a Head of Facilities Management join a local authority based in West London. My client is offering an interim contract of 6-9 months. My client is offering a day rate of 500p/d Umbrella and can offer 1 day p/w WFH and the rest being on site/office. Role Description: As the Head of Facilities Management Services, you will provide direction and leadership, operational management and financial control for the development of Hammersmith and Fulham's operational FM service. You will provide the highest standard of service in terms of Hard and Soft Services maintenance and statutory compliance, together with associated repairs and refurbishment projects, whilst providing a proactive repairs service across our estate. You will have excellent knowledge and experience of Hard and Soft Services together with strong management skills, in line with our policy to ensure our staff are able to get the best out of their abilities and potential. The role will require a proactive and practical hands on approach to the requirements of this role, this will involve both office based works and inspection of the council's facilities and sites on a regular basis, and meetings with Staff Cabinet members and the public which will require excellent communication skills at all levels. The role includes responsibility for managing all aspects of both pre- programmed and reactive maintenance of existing and future Hard Services (Building Services and Building Fabric) installations in accordance with good industry standards (based on SFG20), including the responsible person duties associated with statutory compliance legislation and the management of the efficient operation of the facilities. The role includes the requirement to survey, review and assess the condition of the Council's installed Hard Services (Building Services and Building Fabric), followed by the specification of replacements / refurbishments at the end of economic life or as a result of changing operation requirements. It also includes the specification, tendering and project management of the remedial / refurbishment works and such project works as directed to the team You will be familiar with running a fast-paced multi discipline team which consists of "cleaning, porterage, post and courier services, space planning, moves and changes and our contracted services contracts" of which you will lead, direct and motivate staff within the service. You will be qualified to at least HNC / Graduate level status in a Mechanical or Electrical (M&E) discipline or have equivalent experience and a minimum of Associate / I.Eng membership of an appropriate professional body such as Chartered Institute of Building Services, the Institute of Mechanical Engineers or the Institute of Electrical Engineers and you will preferably emanate from a time served apprenticeship or formal operational Mechanical or Electrical background You will also have extensive experience in contract specification, management and negotiation The role requires an excellent financial management and report publishing skills. You will be working with colleagues at difference levels of seniority and will jointly lead the development of the current and future corporate accommodation strategies. You'll want to get things done and you will be happy managing different priorities at the same time on your own initiative. A culture of continual improvement, creating performance management strategies and a can do attitude is required Work closely with other internal departments and make efficiency savings where possible which are in the best interests of the wider organisation About The Role: The following is not intended to describe exhaustively the duties of the post, but to give a summary of the duties and responsibilities involved in the role You have the responsibility for: Leading a strong and professional soft and hard services (FM) provision for the Council that includes (but is not limited to) cleaning, security, postal and courier services, porterage, space planning, moves and changes, and general office support by ensuring that it is adequately resourced and planned, and aligned with the operating model for FM in supporting the Accommodation Strategy and in doing so ensuring that the service delivers a safe and compliant working environment. Leading the department to ensure that the FM budgets are adhered to by establishing robust monitoring and reporting procedures and in doing so ensuring that all spend is fully justified and in-line with Governance procedures for Officer's delegated authorities. Reporting on spend and any variance from budget monthly to the Assistant Director and planning any corrective actions to re-align the budget. Ensuring that all spend is Ruthlessly Financially Efficient. Financial management of resources allocated for services, as delegated by the Assistant Director and approve contractors/suppliers' orders, within the role's delegated authority Creating an annual Zero-Based Budget for the service in time for the start of each fiscal year and ensuring that it meets the needs of the service and in line with this, devising and implementing a procurement strategy for Soft Services FM by means of whole life-cycle contract management Ensure that the Council's staff and the general public work in and visit premises which are suitable for purpose particularly with respect to Statutory Compliance and general Health and Safety. Lead the FM management team to continuous review the service and find ways to make ongoing efficiency savings through productivity changes. Lead the service provisions by ensuring that contracts with suppliers are relevant and provide value for money. Establish and manage effective working relationships between external contractors and the organisation to ensure projects and works are completed on time, within budget to the required standards / specification, ensuring any issues are resolved at an early stage. Proactively manage the work undertaken by contractors and members of the team to ensure work is completed in line with quality standards and that it is within the agreed budget and cost of the project Ensure that all work activities by both managed staff and contractors are comprehensively risk assessed on a frequent basis, including the development permit to work, risk assessment system and asbestos register for incorporation in the helpdesk and to take all necessary steps to secure full and prompt implementation of corrective and preventive actions to ensure conformity to the applicable requirements and standards Provide authoritative advice to the Assistant Director and the associate team on all aspects of Hard Services strategy, compliance Develop a new service model for Hard Services within the Council's properties. Undertake responsible person responsibility for Water Hygiene Legionella, Electrical, Lifts and Lifting Tackle and Pressure systems. Develop and maintain all Hard Services policies and processes, working in collaboration with relevant colleagues, necessary to fulfil the job purpose and achieve these duties, whilst integrating the policies and procedures into the wider Council's Health & Safety strategy and policy and to promote ownership of risk by Service managers whilst securing the compliance and assurance required by the Council to accomplish its legal responsibilities. Liaise with relevant colleagues in Property and Facilities and throughout the Council including the Council's Insurance team, with regards the implementation of safety corrective and preventive actions as a result of: urgent works, long-term maintenance upgrade and refurbishment projects; and capital projects whilst specifically reviewing, auditing and advising on maintenance requirements. Create an operational plan for compliance and improvements in Hard Services management in line with the Council Vision, with demonstrable improvements in operational effectiveness, statutory and regulatory compliance and staff satisfaction in our physical Demonstrate a first-hand knowledge of all the Council's facilities by surveying and assessing the facilities /sites whilst reviewing and updating the current policies procedures and associated database. Assist in developing a confident and knowledgeable in-house team delivering a range of services to our in-house clients and stakeholders that is commended for their proactive, customer-orientated approach in our buildings and creates a pride in working in the council. Maintain excellent relationships with the Councils Planning and Building Control teams, Consultants and Contractors the HSE and other relevant enforcing authorities to ensure effective safe and efficient operation of the services. Title: Head of Facilities Management Rate: 500p/d Umbrella Location: Hammersmith, West London

Role: Internal Auditor (IMS) Position: Contract Location: Bridgwater (hybrid working - Bridgewater or Aztec West 3 days a week) Duration: 6 months + Pay: 240 (paye) to 325 (Umbrella) Build the Future with the UK's Largest Infrastructure Project Rullion is proud to partner with one of the UK's most ambitious energy projects - Hinkley Point C (HPC) - in search of a highly capable IMS Auditor to join the Quality Governance Team. This is a unique opportunity to apply your expertise in Internal Auditing! The Role The Integrated Management System (IMS) Auditor supports the IMS & Audit Manager in maintaining the Hinkley Point C (HPC) integrated management system (IMS) requirements and arrangements, ensures that IMS complies with Regulations, International Standards and internal policies in the areas of Nuclear Safety, Quality, Environment, Health and Safety and Security. The IMS Auditor is appointed to complete and lead internal audits to provide assurance of the IMS. Using established audit processes to deliver the annual audit schedule, audits will be planned, executed, reported with findings managed to resolution. The IMS Auditor by delivery of audit activities within the Project will provide confidence that the processes and practices being operated as part of the Quality Management System are robust and meet the requirements of Licence Condition 17 respecting Nuclear Safety as paramount at all times. The IMS Auditor will proactively monitor the effectiveness of the IMS audit programme to ensure audits are addressing areas of risk and results are contributing to the continual improving of the IMS. The IMS Auditor should expect to be present in the office a minimum of 2 days a week, this can vary between all HPC locations. Principal Accountabilities Support the development of a risk based internal management system audit programme which provides assurance that IMS processes are operated in conformance to requirements (and ISO 9001, ISO 14001, ISO 45001) and are effective in terms of delivering intended results. Liaise with the Environmental and Health and Safety functions to capture their inputs into the development of the Integrated Management System Audit Schedule. Defining the scope, criteria and objectives for each IMS audit and ensuring the requirements are understood by the assigned auditor. Complete ad-hoc audits due to urgent operational needs. Ensure that audits are planned effectively with effective engagement of stakeholders and auditees. Identify and correctly categorise findings - Non-Conformances, Observations, Good Practices and Opportunities for Improvements. Ensure that audit reports are produced accurately, internally reviewed and published within agreed timescales. Monitoring process non-conformance within the organisational learning and improvement tool to ensure NCs are closed in a timely manner and corrective actions have been effective. Undertaking appropriate monitoring measurement and analysis of audit results in order to identify improvement opportunities. Liaise with the IMS Officer to ensure audit data is available for review by Certification Body Assessor. Coordinating with the auditor resources to share experiences and learning opportunities. Developing the wider project capability via pooled auditor resources. Drive the Trust agenda forward by ensuring that all decisions affecting customers meet the Trust Test, deliver the desired customer outcomes, and provide customers with the ability to make informed choices. Knowledge & Skills Essential Experience & Skills: Self-managing with strong organisational skills. Act as a strong advocate for best practice, able to support and defend practical deployment and solutions, whilst remaining open to the ideas of others. Analysis of data, preparing reports and making recommendations. The ability to influence and to provide constructive challenge which is accepted by others. The ability to build effective relationships with internal and external stakeholders. Desirable: Knowledge & understanding of nuclear site license conditions. Ability to speak French is advantageous. Qualifications & Experience Essential IRCA Lead auditor qualification (ISO 9001:2015, ISO 45001: 2018, ISO 14001:2015). Experience in the application of ISO9001, ISO14001 and ISO 45001 standard in a multidisciplinary project environment. Desirable Large-scale infrastructure project experience. Previous experience of working in a regulated environment (nuclear). Membership of Chartered Quality Institute or IRCA. Previous experience within the nuclear industry. Experience of working with integrated management systems. Experience of working within an independent oversight or audit capacity. Recognised quality management qualification (CQI). Are you ready to be part of a project that's reshaping the energy landscape of the UK? This is your opportunity to make a significant impact on the construction of Hinkley Point C. If you have the skills and experience to lead this challenging endeavour, we want to hear from you. What's in It for You Be Part of History : Work on the UK's first new nuclear power station in a generation. Scale & Impact : Over 22,000 workers contributing to a 36 billion project that supports 70,000+ UK jobs. Net Zero Future : Contribute to a project essential to Britain's low-carbon energy transformation. Career Development : Work in a multi-disciplinary environment with exposure to high-level planning and world-class logistics operations. Application Information: If this sounds of interest, please APPLY NOW with your CV and a cover letter highlighting your suitability for this exciting role. Good Luck! This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Thanks Rullion Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Barrett Steel are the UK s largest steel stockholder with over 150 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. We are committed to providing innovative and exceptional service to our customers and offer a fantastic opportunity to work within a forward-thinking organisation. Our people are the driving force behind Barrett Steel. We have a new opening available for a Group Procurement Officer, this is Bradford based with hybrid working. All About the Role In this key new role, you will be responsible for managing and optimising all non-steel spend across the business to include consumables, maintenance, PPE, services, transport, fuel, IT, etc; leading initiatives to centralise contracts, identify cost savings, support depot operations, and drive efficiency improvements, playing a visible, hands-on role working with stakeholders across the group to understand local requirements and embed consistent, value-led procurement practices. Key Responsibilities include Strategic Procurement Develop and implement procurement strategies across all non-steel spend categories Analyse current supplier base and contracts to identify opportunities for consolidation, cost reduction, and service improvement Lead centralisation of contracts across the group to ensure consistency and leverage scale Proactively manage key supplier contracts Stakeholder Engagement/Depot Support Travel to and work closely with depots, to fully understand their needs, challenges, and procurement habits Act as a bridge between local operations and central procurement strategy Conduct regular site visits and build strong internal relationships to support collaborative sourcing decisions Sourcing & Negotiation Lead supplier selection and negotiation processes, including running tenders or RFQs Manage supplier onboarding and ongoing performance reviews Drive savings through negotiation and strategic sourcing while maintaining service quality Project Leadership Initiate and manage procurement projects aimed at improving operational efficiency, reducing waste, or improving supplier value Support the digitalisation of procurement processes and systems Creating a new department and embed this within the wider group and build strong relationships. Governance & Compliance Ensure compliance with internal procurement policies and external regulations Support reporting, KPIs and contract management disciplines Work closely with Purchase Ledger to manage supplier expectations and resolve escalated disputes All About You You will have the passion, drive, and confidence to work within the business in a collaborative, creative way. Skills & Experience Required Proven experience in a procurement or sourcing role, ideally in a multi-site, operational UK business Strong understanding of procurement best practice, contract management, and commercial negotiation Experience managing indirect spend categories Ability to influence and engage a wide range of stakeholders from the shop floor to senior leadership Self-starter, confident working independently and travelling regularly across sites Ability to be hands on and work closely with the business, whilst also able to think strategically Strong analytical, problem-solving and communication skills CIPS qualification (or working towards) desirable but not essential Proficient in Microsoft Office and familiarity with procurement or ERP systems What We Offer - Highly Competitive salary depending on experience - Company car or car allowance - Annual bonus scheme - Pension & life assurance - 25 days holiday + bank holidays - Access to health and wellbeing services - Discounts on retail and leisure - Opportunities for career progression within a growing group - A supportive, down-to-earth team environment - Hybrid working We provide a fantastic opportunity to work within a forward-thinking organisation that is respected as the UK s leading independent steel stockholder. Our people are the driving force behind Barrett Steel and we seek individuals who are passionate, hard-working, ambitious and demonstrate a can-do attitude to help us build and develop the business. Barrett Steel encourages innovative thinking and has an open door for people to lead and influence change. REF-(Apply online only)

MMP Consultancy are currently seeking a Programme Manager to deliver a contract between a service provider for data on an asset management programme for a Public Sector Housing organisation based in London. Contract: 18 Months (One Week Notice) Rate: 600 per day (Inside IR35) Location: London Hybrid: 3/2 day split Key Duties: Oversee the planning, scheduling, and execution of survey projects, ensuring timely access and delivery. Manage stakeholder communications, including customized correspondence and issue resolution related to survey access and project queries. Lead data analysis efforts, tracking key metrics such as work volume, no-access incidents, and survey progress for reporting purposes. Coordinate with internal teams and external partners to resolve access issues and manage project blocks. Support executive teams by preparing minutes, drafting reports, and facilitating effective communication. Oversee the management of contractors, including invoice payments, access concerns, and quality assurance. Monitor and support the use of project management systems, providing training and troubleshooting as needed. Lead and coordinate recruitment efforts for roles such as M&E Surveyor, Contract Officer, and Data Analyst. Develop and enhance communication strategies around no-access issues and project changes, ensuring clear and direct stakeholder messaging. Manage programme risks, resolve issues, and ensure continuous improvement across all project elements. Contribute to asset management strategy-related works to ensure alignment with overall project and organizational objectives. Preferred Skills: Proven experience in programme management, project coordination, or related roles. Strong analytical and data interpretation skills. Excellent communication and stakeholder management abilities. Capable of managing multiple priorities simultaneously. Skilled in using project management and reporting systems. Problem-solving mindset with the ability to react quickly to dynamic project issues. Familiarity with HHSRS monitoring processes. Knowledge of contract management and invoicing procedures.

Job Title: Maintenance Operative Location: Gloucester and South Gloucestershire Services Salary: £29,500 Per annum Job Type : Full-time, Permanent Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. Purpose: The Maintenance Officer works with the Supported Housing teams in Gloucester and South Gloucestershire, Asset management team and contractors to ensure the buildings offer safe, good quality accommodation. The services are designed to help people who have experienced homelessness to find stable, long-term home. Your main responsibilities include leading with health and safety, compliance, identifying repairs and either rectifying the damage or raising the repair order You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim's Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values. What you will be doing: Identifying maintenance issues and undertake basic repairs when appropriate Completing Health and Safety compliance of properties, ensuring that routine checks and necessary works are carried out in a timely and professional manner. Liaison with contractors and suppliers to ensure their work is carried out in a timely and professional manner, to the standards required by the association. Communicating in a professional manner with residents, Elim teams, and contractors to ensure that issues relating to the fabric of properties and health and safety are resolved as swiftly as possible. Contribute towards achieving performance targets, specifically void and re-let times and utilisation, by ensuring vacated rooms are returned to a lettable condition as quickly as possible. To be responsible for compliance actions To provide reports or information as requested by Elim Management. To record all work conducted professionally and in line with Elim policies and procedures. To use IT as appropriate for recording and reporting. To seek best value for money for the association. To work across services as and when required to ensure the delivery of service is maintained which will include travelling between schemes. Ability to maintain clear and up to date records both written and electronically. Hold a driving license and ability to work across the support services locations. Ability to communicate effectively with residents, colleagues and contractors. What you will need to be successful: Be able use your initiative, whilst being an integral member of the supported housing team. Be proactive in identifying maintenance required and plan own work including prioritising tasks and taking other priorities into account. Work proactively and productively with others, ask for help or guidance when needed and respond positively to requests for help from others. Communicate clearly and accurately with residents, colleagues, managers and external contractors/agencies. Knowledge of Health and Safety requirements for supported and intensive housing management schemes Always reviews your work and look to improve it, seeing change as positive and being able and willing to take on new ideas. Understand what Elim is trying to achieve and makes a positive contribution to Elim's vision. Understand own strengths and weaknesses and always tries to improve your own performance. Understands value for money and always try to achieve this in your area of responsibility. Current and valid drivers license Elim employees benefit from: - 25 days annual holiday rising to 30 days - day off for your birthday each year. - Access to training and career development through Elim Skills Academy - Flexible working - Company pension. - Life Assurance. - Health cash plan, which includes discounts to a wide range of shops and services. - Free onsite car parking For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application or are unable to access our website, please contact us. We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with the relevant experience or job titles of: Trades, Electrician, Plumber, Carpenter, Woodwork, Plumbing, Electrical Operative, Handyman, Skilled Tradesperson, Housing Maintenance Operative, Maintenance Officer may be considered.

Structural Site Manager: Occupied Social Housing & Voids Assurance We are seeking a highly experienced and technically adept Structural Site Manager or Senior Structural Engineer to lead the structural assessment, remediation, and assurance program across a major social housing regeneration scheme in the Nottingham/East Midlands area. This is a critical assurance role focusing on the integrity of existing properties. The Role You will be the lead structural authority on site, responsible for surveying, assessing, and assuring the structural soundness of existing housing stock-both vacant (voids) and occupied residential properties. Key Responsibilities Include: Structural Assessment & Surveying: Conducting non-intrusive and intrusive surveys to identify and assess structural defects, potential failures, or signs of movement (e.g., subsidence, lintel failure, wall tie corrosion) in existing buildings. Remedial Strategy: Developing, specifying, and overseeing the implementation of structural remediation works (e.g., crack repairs, underpinning, foundation stabilization, concrete repairs, temporary propping). Live Environment Management: Managing structural repair works within occupied properties, ensuring tenant safety, coordinating access, and minimizing disruption. Void Assurance: Signing off the structural integrity of void properties before they are released for refurbishment or re-tenanting. Technical Liaison: Serving as the key technical link between the site team, structural engineers, conservation officers (where applicable), and local authority Building Control regarding all structural defects and repair methodologies. Documentation & Reporting: Creating detailed reports on structural condition, specifying repair scopes, and managing all associated QA/QC documentation for assurance and warranty purposes. Ideal Candidate Profile Structural Expertise: Proven experience as a Senior Engineer or Site Manager focused on the assessment, investigation, and remediation of structural defects in existing residential buildings. Existing Building Focus: Strong technical knowledge of traditional and non-traditional building methods common in existing social housing stock (e.g., brickwork, masonry, timber floors/roofs). Qualifications: Must hold a relevant Civil Engineering Degree (or equivalent) and high-level safety certification (e.g., SMSTS, CSCS Black Card). Live Environment Experience: Essential experience in managing works within occupied residential homes and liaising sensitively with residents. Local Presence: Based locally in the Nottingham/East Midlands area and seeking a permanent role within daily commute. To Apply: Please send your CV, clearly detailing your experience in structural investigation, repair, and assurance of existing residential properties. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Title: Contract Officer - Fire Safety Contract Officer Salary: £31,375 Location: Waterfront House, Beeston Fixed Term - 18 Months About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a contract officer you will work within the Fire Safety Team within the Compliance and Technical Services department to ensure our buildings are kept compliant with statutory requirements. The role will include liaising with residents, contractors and other key stakeholders, providing excellent customer service and playing a key role in keeping our properties warm, safe and dry. Key Responsibilities Work closely with your Contract Manager to deliver programmes of work that offer value for money and deliver good outcomes to the business, stakeholders and customers. Co-ordinate with internal MTVH teams and external stakeholders where necessary Challenge poor service in line with KPIs, and to ensure good customer service to front line staff and residents and escalate issues as appropriate to the contractors contract manager/s, and MTVHs Contract Manager Conduct regular reviews to ensure data integrity Proactively request, collate and analyse information from front line staff, contractors and consultants to assist in the preparation of reports detailing programmes of work and performance (including KPIs). Ensure the data is accurate. Working with the Contract Manager plan, instruct and monitor repairs, renewals and replacements and ensure any items installed are cost effective and meet statutory, regulatory or MTVH requirements and are on line with KPIs Be responsible for the contractor keeping the relevant stakeholders informed of these works. Please see attached job specification for full details What you'll need to succeed Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for Experience of working with contractors Organised and prioritises work to meet deadlines in a pressurised customer service environment. Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis Experience working with data Excellent PC skills including Microsoft Office packages Outlook, Word and Excel Please see attached job specification for full details including personal competencies. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date TBC Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Job Title: Senior Neighbourhood Services Officer Job Type: Full time/ Permanent Salary : 42,000 Located: Stockwell, London, SW9 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: To develop community involvement initiatives on the estate, streets, and neighbourhood in partnership with the various resident representative groups within SW9. To build capacity within communities to enable local representation generally and specifically to ensure that the needs of diverse communities are met. To provide support in developing strategies as part of the regeneration for the estate and making applications for external funding About you: Education A good standard of education commensurate to the role. A housing qualification is desirable. Knowledge and skills Excellent interpersonal skills to support work with customers across a range of knowledge of national policies and guidance in relation to Community Engagement. Good working knowledge of and proven ability to work in partnership with the voluntary and community sector. Ability to engage and involve key stakeholders including residents, voluntary and community groups in the design, development, and delivery of community enagement. Ability to work to agreed timescales and to work flexibly to meet deadlines, plan and deliver a range of different activities. Ability to use own initiative and prioritise own workload efficiently. Strong verbal communication skills and the ability to adapt this approach for different audiences. Strong written communication skills, sufficient to write reports and analyse information to identify issues and themes and recommend action. Excellent analytical skills to identify a range of issues from information gathered. Proven ability to work under pressure, adapt to changes in circumstances, and to be resilient and remain optimistic in the face of adversity. Excellent administrative skills to manage a diverse workload. Available to attend regular evening meetings. Commitment to equality and diversity. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to validate information and show attention to detail. Understanding of the principals of the National Standards of Community Engagement Experience Experience of working effectively, flexibly, and collaboratively with different stakeholders including residents, voluntary and community organisations. Experience of developing, delivering, and evaluating community development work, including managing events, resident involvement initiatives on estates and neighbourhoods. Experience of capacity building within communities to enable local representation generally and specifically to ensure that the needs of minority communities are met. Experience of encouraging the participation of community representatives at consultative forums. Experience of managing conflicting views in a confident, assertive, and diplomatic manner. Who we are: A group of people who demonstrate integrity, respect, and teamwork A group of people with passion, drive, and the courage to be different A group of people committed to doing the right thing. Benefits: When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: a defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) employee assistance programme excellent learning & development opportunities staff discount scheme a modern office and facilities.