127 jobs found

Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive + benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality

We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Ignite Recruitmenr are seeking an experienced Carpenter Repairs Supervisor to oversee day-to-day carpentry repairs and maintenance within social housing properties . This role is key to ensuring residents receive safe, high-quality, and timely repairs. The successful candidate will lead a team of carpenters, manage repair schedules, and maintain strong communication with residents, housing officers, and contractors. Key Responsibilities Supervise and coordinate daily carpentry repair activities across social housing properties. Inspect and sign off repair works to ensure compliance with housing standards and safety regulations. Allocate tasks, monitor performance, and provide on-site support and guidance to the carpentry team. Manage work orders and ensure timely completion of reactive, planned, and emergency repairs. Oversee material orders, tool usage, and stock management. Enforce strict health, safety, and safeguarding standards in occupied and void properties. Liaise with housing officers, tenants, and subcontractors to ensure excellent customer service. Mentor and train junior carpenters and apprentices. Qualifications & Skills Proven carpentry experience within housing, property maintenance, or construction. Supervisory or leadership experience within a repairs/maintenance setting. Strong knowledge of social housing repair standards and compliance requirements. Ability to read and interpret drawings, specifications, and work orders. Excellent communication skills with both teams and tenants. Strong problem-solving abilities with a focus on resident satisfaction. Full UK driving licence Education & Experience NVQ Level 2/3 in Carpentry & Joinery or equivalent trade qualification. Minimum 5 years carpentry experience, with at least 3 years in a supervisory capacity. Experience in social housing maintenance/repairs is highly desirable. The opportunity to make a real difference within the social housing sector. Van and fuel will be supplied Enhanced DBS check and full UK driving licence are essential

An opportunity has arisen within a local authority for an experienced and proactive Housing Officer to join the Housing Management Team on a temporary basis. This is a hands-on, patch-based role focused on delivering excellent tenancy management services, supporting residents, and ensuring compliance with tenancy agreements. This position is ideal for someone with a solid background in social housing who is confident handling both routine tenancy matters and enforcement when necessary. Key Responsibilities: Support tenants in managing and sustaining their tenancies effectively, offering advice and guidance where needed. Manage tenancy change requests , such as successions, assignments, mutual exchanges, and permission requests. Undertake enforcement action in line with relevant legislation and local policies to address breaches of tenancy, including anti-social behaviour and property misuse. Build and maintain positive relationships with tenants, ensuring a visible presence on the patch. Work collaboratively with internal teams and external partners to resolve tenancy issues and support vulnerable households. Keep accurate and detailed case records, ensuring compliance with statutory requirements and data protection standards. Contribute to the delivery of a high-quality, responsive and customer-focused housing service. Requirements: Proven experience working in a social housing environment, specifically in tenancy management and enforcement . In-depth knowledge of relevant housing legislation and best practice in tenancy sustainment and enforcement. Excellent interpersonal and communication skills, with the ability to handle sensitive and challenging situations. Strong organisational skills and the ability to manage a varied workload across multiple cases. A proactive and assertive approach to resolving tenancy-related issues while maintaining a fair and respectful manner. Full UK driving licence and access to a vehicle insured for business use (or willingness to obtain this upon offer). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, covering the Central Region ( includes Gwent, Gloucestershire, Hereford, Shropshire, Worcester, Staffordshire and Northants, Buckinghamshire, Bedfordshire, Cambridgeshire, Norfolk and Suffolk ) with lots of travel Salary: £350-£500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Description Our local government clients are recruiting an Energy and Sustainability Officer. This is an exciting opportunity to make a tangible impact on our community by delivering key housing energy and sustainability projects across the housing stock. You will play a vital role in improving the long-term energy efficiency of our homes, contributing to better air quality, and helping residents live more sustainably. Your Key Responsibilities will include: As an Energy and Sustainability Officer, you will be responsible for providing strategic advice, researching, and monitoring energy efficiency and sustainability initiatives, which will be a key part of our mission to create a greener Environment. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree in Environmental Science or a building-related field, or equivalent experience. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Extensive technical knowledge and understanding of energy efficiency and sustainability standards, legislation, and best practices as they relate to domestic housing. Experience in developing technical specifications is required, and experience in project management is desirable. Ability to prepare technical briefs and specifications, analyse data, and build positive working partnerships. You must be able to work under pressure to meet tight deadlines. Proven experience in Domestic, Non-Domestic and Public Building Energy Assessment. Strong experience in working on energy management and carbon reduction. Experience in the delivery, monitoring and performance management of energy and carbon reduction projects. Experience in using the Systems Link Energy Manager Database software. Effective communication, both oral and written. Experience in using price books and Schedules of rates to provide budgetary information. This role requires the flexibility to attend evening meetings when necessary. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.

Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, extends from Loughborough upwards. (Leicestershire, Nottinghamshire, Lincolnshire, Derbyshire, South and West Yorkshire and Greater Manchester) with lots of travel Salary: £350 - £500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet the company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Resident Liaison Officer (RLO) - Social Housing £22/hr Umbrella or £17/hr PAYE Harrow, North West London Are you a compassionate and proactive communicator with a talent for building relationships Do you have experience liaising with residents, ideally within social housing or property maintenance We have an immediate opportunity for a Resident Liaison Officer to join our team in Harrow, North West London . You'll play a vital role in our ongoing refurbishment programme. The work will involve a combination of SHDF (Social Housing Decarbonisation Fund) works and Kitchen & Bathroom replacements , ensuring residents are well-informed, supported, and happy throughout the projects. What You'll Be Doing As our RLO, you'll be the friendly and reliable face of our projects. Your key responsibilities will include: Primary Point of Contact: Serving as the main liaison between residents and the project team, ensuring clear, consistent, and timely communication. Resident Engagement: Conducting pre-commencement visits, explaining planned works (e.g., insulation, kitchen/bathroom installations), and managing expectations. Query & Complaint Resolution: Proactively addressing resident concerns, questions, and complaints with empathy and efficiency, escalating complex issues as needed. Access Management: Coordinating and gaining access to properties for surveyors and trades, ensuring residents are given sufficient notice. Feedback Collection: Gathering resident feedback on works and services to help us continuously improve. Documentation: Maintaining accurate records of all resident interactions and communications. Site Visits: Regularly visiting properties to meet residents and monitor works progress from a resident perspective. What We're Looking For Resident Liaison Experience: Proven experience in a Resident Liaison Officer role, or a similar customer-facing position within social housing, property maintenance, or construction. Communication Skills: Exceptional verbal and written communication skills, with a patient and understanding approach. Empathy & Professionalism: Ability to build rapport quickly, manage expectations, and handle challenging situations with tact and professionalism. Organisational Skills: Highly organised with the ability to manage multiple resident cases and administrative tasks efficiently. Driving & Own Car: Must hold a full, valid UK driving license and have access to your own vehicle. Understanding of Refurbishment: A basic understanding of retrofit works, kitchens, and bathrooms is a plus, but training will be provided. What We Offer Competitive Pay: A choice of £22 per hour (Umbrella) or £17 per hour (PAYE Direct) , depending on your preferred payment method. Impactful Work: Contribute directly to improving homes and making them more sustainable for social housing residents. Local Focus: Work primarily within the Harrow, North West London area. Supportive Environment: Join a collaborative team committed to high standards of resident satisfaction. Ready to be the vital link between our projects and our residents in Harrow Apply now!

Resident Liaison Officer (RLO) - Social Housing Temp-to-Perm Opportunity £22 per hour Ware, Hertfordshire Are you a compassionate and proactive communicator with a talent for building relationships Do you have experience liaising with residents, ideally within social housing or property maintenance We have an immediate temp-to-perm opportunity for a Resident Liaison Officer to join our team based in Ware, Hertfordshire . You'll play a vital role in our ongoing refurbishment programme. The work will initially focus on SHDF (Social Housing Decarbonisation Fund) works before transitioning to Kitchen and Bathroom replacement projects , ensuring residents are well-informed, supported, and happy throughout. What You'll Be Doing: As our RLO, you'll be the friendly and reliable face of our projects. Your key responsibilities will include: Primary Point of Contact: Serving as the main liaison between residents and the project team, ensuring clear, consistent, and timely communication. Resident Engagement: Conducting pre-commencement visits, explaining planned works (e.g., insulation, kitchen or bathroom installations), and managing expectations. Query & Complaint Resolution: Proactively addressing resident concerns, questions, and complaints with empathy and efficiency, escalating complex issues as needed. Access Management: Coordinating and gaining access to properties for surveyors and trades, ensuring residents are given sufficient notice. Feedback Collection: Gathering resident feedback on works and services to help us continuously improve. Documentation: Maintaining accurate records of all resident interactions and communications. Site Visits: Regularly visiting properties to meet residents and monitor works progress from a resident perspective. What We're Looking For: Resident Liaison Experience: Proven experience in a Resident Liaison Officer role, or a similar customer-facing position within social housing, property maintenance, or construction. Communication Skills: Exceptional verbal and written communication skills, with a patient and understanding approach. Empathy & Professionalism: Ability to build rapport quickly, manage expectations, and handle challenging situations with tact and professionalism. Organisational Skills: Highly organised with the ability to manage multiple resident cases and administrative tasks efficiently. Driving & Own Car: Must hold a full, valid UK driving license and have access to your own vehicle (expenses for work travel will be paid). Understanding of Refurbishment: A basic understanding of retrofit works, kitchens, and bathrooms is a plus, but training will be provided. What We Offer: Competitive Pay: An attractive rate of £22 per hour . Temp-to-Perm: A clear pathway from a temporary contract to a permanent position, offering long-term career stability. Expenses Paid: All work-related travel and expenses will be covered. Impactful Work: Contribute directly to improving homes and making them more sustainable for social housing residents. Local Focus: Work primarily within the Ware, Hertfordshire area. Supportive Environment: Join a collaborative team committed to high standards of resident satisfaction. Ready to be the vital link between our projects and our residents in Ware Apply now!

Social Housing Maintenance Plumber Multi-Trader (NVQ/City & Guilds in Plumbing Required) Skilled Careers is seeking a qualified and experienced Plumber Multi-Trader to join a well-established team working within the social housing sector , based in Fulham and the surrounding areas. This is an excellent opportunity for a plumbing professional looking for a secure, long-term position with clear potential for career progression. Position Summary: In this role, you'll be responsible for delivering high-quality plumbing and multi-trade maintenance services within occupied social housing properties. Day-to-day tasks will include: Performing routine and emergency plumbing repairs Responding to maintenance requests from residents and housing officers Completing all work to strict quality and safety standards Identifying and diagnosing issues during property inspections Working collaboratively with other trades to ensure smooth project completion What We re Looking For: Solid plumbing experience, ideally within domestic or social housing environments NVQ Level 2/3 or City & Guilds in Plumbing (essential) Multi-trade ability preferred (e.g., basic carpentry, tiling, plastering) Strong communication and customer service skills Full UK driving licence Role Details: Salary: £21-22 per hour (CIS payment options available) Location: Fulham and surrounding areas Perks: Company van and fuel card provided If you're a dedicated Plumber with a passion for quality workmanship and customer care, and you're ready to join a respected, growing company don t miss this opportunity. Apply today and take the next step in your trade career!

Site Manager - Passive Fire Protection Daniel Owen are recruiting a Site Manager with Passive Fire Protection experience for a leading national contractor with a strong reputation for delivering high-quality construction, refurbishment, maintenance, and compliance works across multiple sectors, including social housing, healthcare, education, and commercial environments. Position: Site Manager - Passive Fire Protection Location: West Midlands Salary: 43,000 - 45,000 per annum + car allowance + package Contract Type : Permanent Start date: Immediately available The company are currently expanding their specialist Fire Safety Division and seeking an accomplished Passive Fire Protection Site Manager to oversee the delivery of fire safety compliance projects, ensuring the highest levels of safety, quality, and regulatory adherence. The Role As a Passive Fire Protection Site Manager, you will be the key point of leadership for site operations, responsible for delivering projects that involve the installation, remediation, and certification of passive fire protection measures. This includes fire-stopping, fire door installation and maintenance, compartmentation works, and structural fire integrity upgrades. You will manage the full lifecycle of each project, from mobilisation and pre-start planning through to handover and certification, ensuring all works are compliant with relevant legislation, manufacturer specifications, and third-party accreditation schemes. Key Responsibilities: Project Leadership: Plan, organise, and control site activities to ensure work is delivered on time, within budget, and to the agreed quality standards. Regulatory Compliance: Ensure all works meet the requirements of the Regulatory Reform (Fire Safety) Order 2005, Building Regulations, BS 476, BS 8214, and other relevant standards. Quality Assurance: Carry out detailed inspections of installed works, producing photographic and written evidence for audit and certification purposes. Stakeholder Management: Maintain clear communication with clients, consultants, building control officers, fire risk assessors, and internal teams. Health & Safety: Enforce strict Health & Safety protocols, conduct risk assessments, method statements, toolbox talks, and site inductions in line with policy and CDM Regulations. Subcontractor Oversight: Coordinate and manage specialist subcontractors, ensuring they hold appropriate accreditations (e.g., FIRAS, BM Trada) and deliver works to specification. Documentation & Reporting: Maintain accurate site records, prepare progress reports, and manage all handover documentation, including certification packs. Requirements: Proven experience managing passive fire protection projects within construction, housing, healthcare, education, or commercial environments. Strong technical knowledge of fire-stopping, fire door installation/maintenance, compartmentation, and cavity barrier systems. FIRAS, FDIS, or equivalent third-party accreditation schemes. SMSTS certification. NVQ Level 6 in Construction Site Management or equivalent. Experience with digital reporting tools for fire safety compliance. How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Job Title: Tenancy Officer Location: Liverpool / St Helens / Warrington Salary: 30,498 per annum Contract: Full-time About the Role We are looking for a Tenancy Officer to join our Neighbourhood Housing Team, managing a wide range of tenancy-related requests and ensuring they are resolved within required timescales. This role is fast-paced and varied, requiring strong interpersonal skills, excellent attention to detail, and the ability to work both independently and collaboratively with colleagues across departments. No two days will be the same - you'll be dealing with everything from mutual exchanges to tenancy changes, bereavement-related matters, permissions, and customer enquiries, always ensuring compliance with policies, legislation, and service standards. Key Responsibilities: Manage tenancy processes traditionally handled by Neighbourhood Officers, making decisions in line with policy and legislation. Process mutual exchange requests, tenancy changes, assignments, and succession claims. Deal sensitively with bereavement calls and related investigations. Respond to permission requests and communicate decisions to tenants. Support front-line teams with case-specific enquiries. Manage initial responses to customer complaints. Oversee garage lettings. Identify opportunities for process improvements to increase efficiency. Collaborate with internal teams to deliver tailored, high-quality customer service. Maintain confidentiality and compliance with data protection at all times. Requirements: GCSEs (or equivalent) in Maths and English at Grade C or above. IT literate, with strong Microsoft Office skills. CIH Level 3 qualification or willingness to work towards. Experience working with a range of stakeholders and customers. Excellent communication, influencing, and collaboration skills. Ability to work flexibly, prioritise workload, and meet deadlines. Resilience, motivation, and a commitment to continuous improvement. What We Offer: Competitive salary of 30,498 per annum. Opportunity to work in a dynamic and supportive team. A role where you can make a real difference to tenants' lives. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC

Social Housing Maintenance Carpenter Multi-Trader (NVQ/City & Guilds in Carpentry Required) Skilled Careers is seeking a qualified and experienced Carpenter Multi-Trader to join a well-established team working within the social housing sector , based in Islington and the surrounding areas. This is an excellent opportunity for a plumbing professional looking for a secure, long-term position with clear potential for career progression. Position Summary: In this role, you'll be responsible for delivering high-quality carpentry and multi-trade maintenance services within occupied social housing properties. Day-to-day tasks will include: Performing routine and emergency carpentry repairs Responding to maintenance requests from residents and housing officers Completing all work to strict quality and safety standards Identifying and diagnosing issues during property inspections Working collaboratively with other trades to ensure smooth project completion What We re Looking For: Solid carpentry experience, ideally within domestic or social housing environments NVQ Level 2/3 or City & Guilds in Carpentry (essential) Multi-trade ability preferred (e.g., basic carpentry, tiling, plastering) Strong communication and customer service skills Full UK driving licence Role Details: Salary: £21-22 per hour (CIS payment options available) Location: Islington and surrounding areas Perks: Company van and fuel card provided If you're a dedicated Carpenter with a passion for quality workmanship and customer care, and you're ready to join a respected, growing company don t miss this opportunity. Apply today and take the next step in your trade career!

Reporting to the Technical Director you will be managing new build residential projects in and around London. MAIN DUTIES AND KEY RESPONSIBILITIES Responsible for carrying out the following duties for between 4 and 5 projects at any one time, ranging from private to social housing schemes. Appointing external consultants. Resolving technical issues arising from sites. Managing the consultants appointment process and paperwork which will include PI insurance and Collateral Warranties. Managing Code for sustainable homes assessments. Checking working drawing packages produced by external consultants. Completing the registration process with the NHBC. Obtaining design drawings from suppliers and obtaining consultant approval. Appointing and checking landscape architects details. Checking structural engineer s drawings in relation to the architect s drawings. Attending site meetings and reporting to the Head of Pre-Construction regarding updates and progress. Obtaining ground investigation and remediation reports. Obtaining SAP calculations and arranging Air Pressure Testing for completed units. Obtaining Robust Detail Certification or arranging sound testing for Building Regulations and CSH compliance. Completing and monitoring F10 notifications and relevant dates and durations. Attending departmental development review meetings. Issuing drawings to other departments and site. Obtaining Buildmark Choice Insurances for Housing Association units. Liaising with Highway authorities in relation to Section Agreements (278, 38, 104). Dealing with the Party Wall surveyors to obtain relevant approvals. Liaising with service consultants to obtain TBS and other relevant service agreements. Liaising with SBD officers with a view to Full and Part 2 compliance with SBD standards. Managing Schedule of Fees and payments control for each job. Discharging and liaising with Planning Authorities in relation to planning conditions. Discharging and liaising with the NHBC in relation to warranty conditions. Discharging and liaising with Building Control body in relation to building regulation discharges. Assessing drawings for conformance with Lifetime Homes and DQS for the social housing units. KEY COMPETENCIES REQUIRED Design and engineering construction knowledge. Technical and building construction knowledge. Strong knowledge of building regulations. Strong knowledge of NHBC legislation. Strong knowledge of Health & Safety and CDM Regulations. Experience of coordinating, managing and providing technical guidance and support to residential developments. Previous relevant experience of both private and social housing schemes is preferable.

Site Manager - Planned retrofit works 50k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Contracts Manager - Retrofit/Decarbonisation Works Location: Romford Salary: Up to 65,000 + Car Allowance + Benefits We are currently partnering with a leading contractor specialising in renewable energy solutions across Essex. They are seeking a proactive and experienced Contracts Manager to oversee and deliver energy saving solutions to tenanted residential and social housing properties. This is a fantastic opportunity for a driven and ambitious individual-whether you are an experienced Contracts Manager or a Senior Site Manager / Project Manager ready to step up. You'll play a key role in managing contracts and leading a team of Site Managers, Resident Liaison Officers, and operatives. Project Scope Includes: External Wall Insulation (EWI) Internal Wall Insulation (IWI) Air Source Heat Pumps (ASHP) Solar PV installations Key Responsibilities: Deliver projects on time and within budget Oversee the day-to-day management of workforce and subcontractors Ensure high standards of quality and customer satisfaction Drive profitability, including pricing and delivering extra works Manage client relationships and tenant communication Monitor and manage project financials Lead and support your team to ensure successful project delivery Requirements: Previous experience managing energy saving schemes or retrofit works to PAS2035 or ECO4 standards Strong leadership and communication skills Financial and contract management experience A customer-focused approach Knowledge of retrofit and renewable energy technologies preferred Package: Basic salary up to 65,000 Car allowance Benefits package Opportunity to work with a modern, forward-thinking contractor To apply, please submit your CV online now or contact Mia on (phone number removed) for a confidential discussion

Thanks for the clarification. Here is the job advert for the Resident Liaison Officer in Brentwood, with both payment options included. Resident Liaison Officer (RLO) - Social Housing £22/hr Umbrella or £17/hr PAYE Brentwood, Essex Are you a compassionate and proactive communicator with a talent for building relationships Do you have experience liaising with residents, ideally within social housing or property maintenance We have an immediate opportunity for a Resident Liaison Officer to join our team in Brentwood, Essex . You'll play a vital role in our ongoing refurbishment programme. The work will involve a combination of SHDF (Social Housing Decarbonisation Fund) works and Kitchen & Bathroom replacements , ensuring residents are well-informed, supported, and happy throughout the projects. What You'll Be Doing As our RLO, you'll be the friendly and reliable face of our projects. Your key responsibilities will include: Primary Point of Contact: Serving as the main liaison between residents and the project team, ensuring clear, consistent, and timely communication. Resident Engagement: Conducting pre-commencement visits, explaining planned works (e.g., insulation, kitchen/bathroom installations), and managing expectations. Query & Complaint Resolution: Proactively addressing resident concerns, questions, and complaints with empathy and efficiency, escalating complex issues as needed. Access Management: Coordinating and gaining access to properties for surveyors and trades, ensuring residents are given sufficient notice. Feedback Collection: Gathering resident feedback on works and services to help us continuously improve. Documentation: Maintaining accurate records of all resident interactions and communications. Site Visits: Regularly visiting properties to meet residents and monitor works progress from a resident perspective. What We're Looking For Resident Liaison Experience: Proven experience in a Resident Liaison Officer role, or a similar customer-facing position within social housing, property maintenance, or construction. Communication Skills: Exceptional verbal and written communication skills, with a patient and understanding approach. Empathy & Professionalism: Ability to build rapport quickly, manage expectations, and handle challenging situations with tact and professionalism. Organisational Skills: Highly organised with the ability to manage multiple resident cases and administrative tasks efficiently. Driving & Own Car: Must hold a full, valid UK driving license and have access to your own vehicle. Understanding of Refurbishment: A basic understanding of retrofit works, kitchens, and bathrooms is a plus, but training will be provided. What We Offer Competitive Pay: A choice of £22 per hour (Umbrella) or £17 per hour (PAYE Direct) , depending on your preferred payment method. Impactful Work: Contribute directly to improving homes and making them more sustainable for social housing residents. Local Focus: Work primarily within the Brentwood, Essex area. Supportive Environment: Join a collaborative team committed to high standards of resident satisfaction. Ready to be the vital link between our projects and our residents in Brentwood Apply now!