Overview Cobalt is supporting a well-established residential property owner and operator with the appointment of a Senior Block Manager to lead block management operations across a complex residential and mixed-use portfolio in London. This is the most senior operational block management role beneath the Director, offering genuine influence over standards, people and performance. The organisation Our client is a large-scale residential landlord with a long-term approach to asset ownership and management. Block management is viewed as a core operational discipline, with a strong focus on safety, governance and customer experience. The business encourages collaboration, structured decision-making and continuous improvement across its estates. The role and responsibilities As Senior Block Manager, you will hold overarching responsibility for the operational delivery of block management across your portfolio, while setting standards and direction for the wider team. Key responsibilities include: Taking full accountability for block management performance across an allocated residential and mixed-use portfolio. Acting as the senior operational lead for block management, supporting the Director in delivering consistent and compliant outcomes. Line managing a Block Manager and Property Officers, with responsibility for performance, development and capability. Setting clear expectations and embedding best practice across health and safety, fire safety and building safety compliance. Leading the preparation, management and monitoring of service charge budgets and accounts. Overseeing external managing agents, consultants and contractors. Managing complex leaseholder matters, including meetings and formal correspondence. Leading Section 20 consultations, dispensation requests and licence to alter processes. Providing senior oversight of major works projects where required. Undertaking regular inspections and ensuring appropriate remedial actions are progressed. Contributing to wider operational and procedural improvements across the block management function. The Senior Block Manager reports directly into the Director of Building Safety and Block Management and plays a visible role in shaping how block management is delivered across the business. Skills and experience required We are keen to speak with candidates who combine strong technical knowledge with confident, thoughtful leadership. You will need to demonstrate: Working knowledge of residential leasehold property management at a senior operational level. Strong understanding of landlord and tenant legislation, health and safety, fire safety and building safety requirements. Experience managing service charge budgets, contractors and professional advisers. Proven experience line managing block or property management professionals. Confidence engaging with senior internal stakeholders and leaseholders. Working knowledge of Microsoft Excel and Word. Practical understanding of building fabric, maintenance and refurbishment works. Why apply? This Senior Block Manager role offers senior-level responsibility, visibility and influence within a structured organisation that values high standards and long-term thinking. Interviews are already being scheduled, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
09/02/2026
Full time
Overview Cobalt is supporting a well-established residential property owner and operator with the appointment of a Senior Block Manager to lead block management operations across a complex residential and mixed-use portfolio in London. This is the most senior operational block management role beneath the Director, offering genuine influence over standards, people and performance. The organisation Our client is a large-scale residential landlord with a long-term approach to asset ownership and management. Block management is viewed as a core operational discipline, with a strong focus on safety, governance and customer experience. The business encourages collaboration, structured decision-making and continuous improvement across its estates. The role and responsibilities As Senior Block Manager, you will hold overarching responsibility for the operational delivery of block management across your portfolio, while setting standards and direction for the wider team. Key responsibilities include: Taking full accountability for block management performance across an allocated residential and mixed-use portfolio. Acting as the senior operational lead for block management, supporting the Director in delivering consistent and compliant outcomes. Line managing a Block Manager and Property Officers, with responsibility for performance, development and capability. Setting clear expectations and embedding best practice across health and safety, fire safety and building safety compliance. Leading the preparation, management and monitoring of service charge budgets and accounts. Overseeing external managing agents, consultants and contractors. Managing complex leaseholder matters, including meetings and formal correspondence. Leading Section 20 consultations, dispensation requests and licence to alter processes. Providing senior oversight of major works projects where required. Undertaking regular inspections and ensuring appropriate remedial actions are progressed. Contributing to wider operational and procedural improvements across the block management function. The Senior Block Manager reports directly into the Director of Building Safety and Block Management and plays a visible role in shaping how block management is delivered across the business. Skills and experience required We are keen to speak with candidates who combine strong technical knowledge with confident, thoughtful leadership. You will need to demonstrate: Working knowledge of residential leasehold property management at a senior operational level. Strong understanding of landlord and tenant legislation, health and safety, fire safety and building safety requirements. Experience managing service charge budgets, contractors and professional advisers. Proven experience line managing block or property management professionals. Confidence engaging with senior internal stakeholders and leaseholders. Working knowledge of Microsoft Excel and Word. Practical understanding of building fabric, maintenance and refurbishment works. Why apply? This Senior Block Manager role offers senior-level responsibility, visibility and influence within a structured organisation that values high standards and long-term thinking. Interviews are already being scheduled, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
06/02/2026
Full time
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
You're an experienced Mortgage Adviser who delivers outstanding service and gets results. You've built a strong foundation, but you're ready for more - more opportunity, more support, and more reward for the work you put in. If that sounds like you, this could be the step that takes your career to the next level. Mortgage Adviser - Join a Successful, Forward-Thinking Brokerage in Colchester. £30,000 - £35,000 Basic £70,000 - £90,000 OTE Quality Leads Hybrid After 6 Months We're working with a highly successful and modern mortgage brokerage in Colchester. After several years of impressive growth, they're now looking to bring in another skilled advisor to support continued expansion. They want a standout Mortgage Adviser or Broker with a proven track record who brings both professionalism and drive. If you're someone who genuinely cares about clients and wants to be part of something ambitious, this is a great opportunity to do meaningful work in a high-performing team. What You'll Need Full CeMAP (or equivalent) qualification Ideally 2+ years of experience in a broker role Strong customer service skills Self-motivation and a positive attitude What You'll Get Basic salary between £30,000 - £35,000 Realistic OTE of £70,000 - £90,000 (based on current team performance) Leads provided via estate agency partnerships Laptop and phone provided Uncapped commission structure Flexible and hybrid working after 6 months If you're ready to bring your experience to a supportive, ambitious team where your success is truly valued, we'd love to hear from you. Click Apply to submit your CV.
01/09/2025
Full time
You're an experienced Mortgage Adviser who delivers outstanding service and gets results. You've built a strong foundation, but you're ready for more - more opportunity, more support, and more reward for the work you put in. If that sounds like you, this could be the step that takes your career to the next level. Mortgage Adviser - Join a Successful, Forward-Thinking Brokerage in Colchester. £30,000 - £35,000 Basic £70,000 - £90,000 OTE Quality Leads Hybrid After 6 Months We're working with a highly successful and modern mortgage brokerage in Colchester. After several years of impressive growth, they're now looking to bring in another skilled advisor to support continued expansion. They want a standout Mortgage Adviser or Broker with a proven track record who brings both professionalism and drive. If you're someone who genuinely cares about clients and wants to be part of something ambitious, this is a great opportunity to do meaningful work in a high-performing team. What You'll Need Full CeMAP (or equivalent) qualification Ideally 2+ years of experience in a broker role Strong customer service skills Self-motivation and a positive attitude What You'll Get Basic salary between £30,000 - £35,000 Realistic OTE of £70,000 - £90,000 (based on current team performance) Leads provided via estate agency partnerships Laptop and phone provided Uncapped commission structure Flexible and hybrid working after 6 months If you're ready to bring your experience to a supportive, ambitious team where your success is truly valued, we'd love to hear from you. Click Apply to submit your CV.
Self-Employed Mortgage & Protection Adviser - Remote Working OTE £60k+ High Commission Structure Nationwide Are you an ambitious and proactive Mortgage & Protection Adviser looking for the freedom of self-employment with the support of an established firm? We are seeking fully qualified CeMAP (or equivalent) Advisers to join our growing team of professionals across the UK. You will work remotely, providing whole-of-market mortgage and protection advice, with full flexibility to manage your own diary while benefiting from excellent earning potential. What's on Offer High commission splits with uncapped earning potential and realistic £60k+ OTE Remote working - work from home anywhere in the UK Full back-office and compliance support Qualified leads and marketing support available (or bring your own) Access to whole-of-market lenders and insurers Why Join Us Client-first culture - advice based on needs, not sales targets Full protection advice, including life, critical illness, income protection and home insurance A trusted brand that helps thousands of homeowners across the UK every year Strong values - integrity, professionalism, and pride in what we do What We're Looking For CeMAP (or equivalent) qualified Mortgage Adviser Minimum 12 months' experience in mortgage and protection advice Self-motivated, proactive and driven to grow your client base Excellent communication and customer service skills Ability to work independently while being part of a supportive network This is an excellent opportunity if you are ready to take control of your earnings, your diary and your future. Apply now to take the next step in your career as a Self-Employed Mortgage & Protection Adviser. Contact: If you are interested in this role, click apply or contact Samantha Sykes at Rayner Personnel. Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
01/09/2025
Full time
Self-Employed Mortgage & Protection Adviser - Remote Working OTE £60k+ High Commission Structure Nationwide Are you an ambitious and proactive Mortgage & Protection Adviser looking for the freedom of self-employment with the support of an established firm? We are seeking fully qualified CeMAP (or equivalent) Advisers to join our growing team of professionals across the UK. You will work remotely, providing whole-of-market mortgage and protection advice, with full flexibility to manage your own diary while benefiting from excellent earning potential. What's on Offer High commission splits with uncapped earning potential and realistic £60k+ OTE Remote working - work from home anywhere in the UK Full back-office and compliance support Qualified leads and marketing support available (or bring your own) Access to whole-of-market lenders and insurers Why Join Us Client-first culture - advice based on needs, not sales targets Full protection advice, including life, critical illness, income protection and home insurance A trusted brand that helps thousands of homeowners across the UK every year Strong values - integrity, professionalism, and pride in what we do What We're Looking For CeMAP (or equivalent) qualified Mortgage Adviser Minimum 12 months' experience in mortgage and protection advice Self-motivated, proactive and driven to grow your client base Excellent communication and customer service skills Ability to work independently while being part of a supportive network This is an excellent opportunity if you are ready to take control of your earnings, your diary and your future. Apply now to take the next step in your career as a Self-Employed Mortgage & Protection Adviser. Contact: If you are interested in this role, click apply or contact Samantha Sykes at Rayner Personnel. Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
You are responsible for overseeing and delivering works programmes that contribute to and ultimately will fully decarbonise whg homes. You will procure and manage major works programmes with an annual cost of circa 30m. You will ensure a professional and commercial approach is taken and value for money is achieved. You will also ensure that the programme is highly customer focused to deliver energy efficient homes for our customers. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities.We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet.We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce.Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description You will have direct management responsibility of a Project Manager who is supported by a team of Project Delivery Officers and Customer Liaison Advisers. Decarbonisation, retrofit and planned works refurbishment projects across Walsall. Contract Management: take responsibility for the overall management and delivery of investment programme projects. Support the project delivery teams to ensure compliance with contractual obligations, financial management and address any issues that arise. Cost control, financial reporting and commercial management. Procurement and tenders. Risk management and identification. Bids and funding. Compliance and safety. Stakeholder engagement with the wider WHG teams, local authorities, contractors, consultants and supply chain. Profile Relevant qualification or professional body membership in a relatable field such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering, or Architecture. Experience in successfully delivering a large programme of work, overseeing multiple projects and contracts, within the housing/ construction sector. Knowledge of retrofit / decarbonisation / ideally experience managing such projects. Experience of bid writing / working with grant funding. Relevant experience of budget preparation and management, including estimating. Commutable distance to Walsall. Job Offer Annual salary of up to 77,456 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
26/08/2025
Full time
You are responsible for overseeing and delivering works programmes that contribute to and ultimately will fully decarbonise whg homes. You will procure and manage major works programmes with an annual cost of circa 30m. You will ensure a professional and commercial approach is taken and value for money is achieved. You will also ensure that the programme is highly customer focused to deliver energy efficient homes for our customers. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities.We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet.We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce.Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description You will have direct management responsibility of a Project Manager who is supported by a team of Project Delivery Officers and Customer Liaison Advisers. Decarbonisation, retrofit and planned works refurbishment projects across Walsall. Contract Management: take responsibility for the overall management and delivery of investment programme projects. Support the project delivery teams to ensure compliance with contractual obligations, financial management and address any issues that arise. Cost control, financial reporting and commercial management. Procurement and tenders. Risk management and identification. Bids and funding. Compliance and safety. Stakeholder engagement with the wider WHG teams, local authorities, contractors, consultants and supply chain. Profile Relevant qualification or professional body membership in a relatable field such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering, or Architecture. Experience in successfully delivering a large programme of work, overseeing multiple projects and contracts, within the housing/ construction sector. Knowledge of retrofit / decarbonisation / ideally experience managing such projects. Experience of bid writing / working with grant funding. Relevant experience of budget preparation and management, including estimating. Commutable distance to Walsall. Job Offer Annual salary of up to 77,456 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Package Description What you'll do As a Health and Safety (H&S) Adviser you will be supporting the Director of Health and Safety and Head of Health and Safety to deliver on the health and safety strategy for Notting Hill Genesis (NHG). Your role will help to develop and maintain high standards in health and safety for employees, customers and contractors and working and delivering on our better together strategy. As an integral member of the Health and Safety team, you will drive a customer centric ethos and continuous improvement culture within our H&S team, ensuring all our services deliver the best outcomes for our residents. How you'll do it Advise on H&S matters to various stakeholders. Responsible for promotion, communication and guidance across all safe working practises. Proactively promote a positive H&S culture across the organisation. Undertaking of H&S inspections amongst our stock and business areas. Development and reviewing of NHG health and safety policies and procedures. Undertake incident investigations and produce reports as required. Conducting DSE reviews and advising on recommendations and solutions. Reporting on RIDDOR incidents and Mandatory Occurrence Reports (MOR) to the HSE. Assist in maintenance of Health and Safety Management System Developing and maintaining relationships with external governing bodies. Development and delivering on H&S training when required. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. The position requires an individual with strong written and verbal communication to establish themselves in this role. You will be familiar with current health and safety regulations and hold a NEBOSH General Certificate accreditation (NEBOSH Diploma or equivalent being desirable). In addition, you will need the following: Extensive experience of working within a H&S environment preferably within the housing industry. Experience of being a H&S adviser. Extensive working knowledge of H&S applicable statutory and regulatory requirements relating to this area. Have a membership with IOSH. Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders Proven ability to challenge, influence and persuade others whilst maintaining relationships and working in partnership. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply). Generous pension scheme. Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply). Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan. Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan. Cycle to work scheme. Life Assurance x 4 annual salary. All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: (url removed)/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: (url removed)/diversity-is-our-strength/ Selection Process Step 1: If you are interested, please send your application now! Closing date is 26/01/25 Step 2: Successful candidates will be invited to an interview that will include a presentation. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via (url removed). For any queries or questions regarding the job, please feel free to get in touch at (url removed). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.
29/01/2025
Full time
Package Description What you'll do As a Health and Safety (H&S) Adviser you will be supporting the Director of Health and Safety and Head of Health and Safety to deliver on the health and safety strategy for Notting Hill Genesis (NHG). Your role will help to develop and maintain high standards in health and safety for employees, customers and contractors and working and delivering on our better together strategy. As an integral member of the Health and Safety team, you will drive a customer centric ethos and continuous improvement culture within our H&S team, ensuring all our services deliver the best outcomes for our residents. How you'll do it Advise on H&S matters to various stakeholders. Responsible for promotion, communication and guidance across all safe working practises. Proactively promote a positive H&S culture across the organisation. Undertaking of H&S inspections amongst our stock and business areas. Development and reviewing of NHG health and safety policies and procedures. Undertake incident investigations and produce reports as required. Conducting DSE reviews and advising on recommendations and solutions. Reporting on RIDDOR incidents and Mandatory Occurrence Reports (MOR) to the HSE. Assist in maintenance of Health and Safety Management System Developing and maintaining relationships with external governing bodies. Development and delivering on H&S training when required. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. The position requires an individual with strong written and verbal communication to establish themselves in this role. You will be familiar with current health and safety regulations and hold a NEBOSH General Certificate accreditation (NEBOSH Diploma or equivalent being desirable). In addition, you will need the following: Extensive experience of working within a H&S environment preferably within the housing industry. Experience of being a H&S adviser. Extensive working knowledge of H&S applicable statutory and regulatory requirements relating to this area. Have a membership with IOSH. Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders Proven ability to challenge, influence and persuade others whilst maintaining relationships and working in partnership. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply). Generous pension scheme. Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply). Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan. Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan. Cycle to work scheme. Life Assurance x 4 annual salary. All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: (url removed)/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: (url removed)/diversity-is-our-strength/ Selection Process Step 1: If you are interested, please send your application now! Closing date is 26/01/25 Step 2: Successful candidates will be invited to an interview that will include a presentation. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via (url removed). For any queries or questions regarding the job, please feel free to get in touch at (url removed). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.
My client, one of today's UK best known developers of new homes are currently seeking Architectural Technician's to join their offices in Leatherhead. The successful Technician will progress concept designs through to fully detailed technical drawing packages for residential sites. You will provide general assistants to the Technical Department and site based teams including liaison with external consultants & suppliers and checking information provided. The technician will be working from RIBA stage E onwards, there is no design or planning elements within this role.
The role
The Senior Technical Manager will lead, motivate and manage the in-house technical team and external consultants.
Will ensure translation of planning schemes into a fully working commercial solution and maintain and develop the company's standards
Responsibilites
* To ensure that all projects are implemented effectively by the Technical Managers.
* To appoint external consultants, following a tender process, and to ensure their compliance with formal appointment.
* To ensure that St George is adequately protected in respect of the CDM regulations and that a suitable Principal Designer / Principal Designers Adviser (where appropriate) is appointed at the prerequisite time on each project.
* To act as Nominated Person in respect of the Principal Designers role for the company where required
* To appoint the Warranty Supplier for each project, following a tender process.
* To manage all resources efficiently to ensure optimum progress throughout projects.
* To keep the Technical Director/Production Director/Managing Director appraised of all current projects.
* Motivate and develop the technical teams potential, both individually and collectively, plus dedicate suitable time to coaching the team to optimise results;
* To coordinate with the Land / Planning / Commercial/ Construction / Sales Departments throughout the development process.
* To assist the Sales Department in all Sales and Marketing related topics and ensure technically correct information is provided on all Marketing material.
* To constantly monitor all production information against budgetary allowances and report any variances thereto.
* To resolve all day-to-day problems as they arise by preparing solutions thereto and, where appropriate, liaising with the Technical Director/Managing Director for approval.
* To write reports on future and existing legislation, building materials etc.
* Advise Customer Services team on any defects that may arise, plus supply training on current projects
* Resolve any defects on historical sites, and manage through to completion
* Manage the Please Quote/Purchaser Change Orders
* Issue information to be incorporated into the Friday file and Board meeting packs
Qualifications
* Minimum of ten years' experience within the industry
* RIBA or equivalent design qualifications
22/01/2017
My client, one of today's UK best known developers of new homes are currently seeking Architectural Technician's to join their offices in Leatherhead. The successful Technician will progress concept designs through to fully detailed technical drawing packages for residential sites. You will provide general assistants to the Technical Department and site based teams including liaison with external consultants & suppliers and checking information provided. The technician will be working from RIBA stage E onwards, there is no design or planning elements within this role.
The role
The Senior Technical Manager will lead, motivate and manage the in-house technical team and external consultants.
Will ensure translation of planning schemes into a fully working commercial solution and maintain and develop the company's standards
Responsibilites
* To ensure that all projects are implemented effectively by the Technical Managers.
* To appoint external consultants, following a tender process, and to ensure their compliance with formal appointment.
* To ensure that St George is adequately protected in respect of the CDM regulations and that a suitable Principal Designer / Principal Designers Adviser (where appropriate) is appointed at the prerequisite time on each project.
* To act as Nominated Person in respect of the Principal Designers role for the company where required
* To appoint the Warranty Supplier for each project, following a tender process.
* To manage all resources efficiently to ensure optimum progress throughout projects.
* To keep the Technical Director/Production Director/Managing Director appraised of all current projects.
* Motivate and develop the technical teams potential, both individually and collectively, plus dedicate suitable time to coaching the team to optimise results;
* To coordinate with the Land / Planning / Commercial/ Construction / Sales Departments throughout the development process.
* To assist the Sales Department in all Sales and Marketing related topics and ensure technically correct information is provided on all Marketing material.
* To constantly monitor all production information against budgetary allowances and report any variances thereto.
* To resolve all day-to-day problems as they arise by preparing solutions thereto and, where appropriate, liaising with the Technical Director/Managing Director for approval.
* To write reports on future and existing legislation, building materials etc.
* Advise Customer Services team on any defects that may arise, plus supply training on current projects
* Resolve any defects on historical sites, and manage through to completion
* Manage the Please Quote/Purchaser Change Orders
* Issue information to be incorporated into the Friday file and Board meeting packs
Qualifications
* Minimum of ten years' experience within the industry
* RIBA or equivalent design qualifications
