Site Manager - Planned Retrofit Works 52k + Car Allowance Crewe based TEMP TO PERM POSITION We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Crewe area, with travel. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, temporary to permanent role for which you will receive a highly competitive salary of up to 52K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
04/03/2026
Full time
Site Manager - Planned Retrofit Works 52k + Car Allowance Crewe based TEMP TO PERM POSITION We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Crewe area, with travel. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, temporary to permanent role for which you will receive a highly competitive salary of up to 52K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates. This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment. The Role Lead the delivery of the Great Estates programme and associated strategic change projects. Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams. Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards. Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service. Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety. Engage and consult with residents and stakeholders from project inception through to delivery. Ensure robust performance management, outcome measurement, financial control and risk management across all projects. Monitor progress, manage issues and risks and maintain delivery momentum. Commission and manage external providers and partnerships, supporting effective inter-agency working. Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny. Lead procurement and commissioning activity for projects with values of up to £3m. Support organisational culture change and service redesign linked to programme objectives. Key Requirements Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation. Strong project and programme management experience within complex organisations. Proven experience working in politically sensitive environments with elected Members and senior stakeholders. Experience managing budgets, risks and governance arrangements for major programmes. Strong resident and stakeholder engagement experience, including working with diverse communities. Experience commissioning and managing external providers and partnerships. Ability to analyse complex information, identify risks and develop practical solutions. Excellent written and verbal communication skills, including reporting to senior audiences. Ability to manage multiple priorities and deliver to tight deadlines. Willingness to work flexibly, including occasional evening or on-site working. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
04/03/2026
Contract
We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates. This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment. The Role Lead the delivery of the Great Estates programme and associated strategic change projects. Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams. Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards. Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service. Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety. Engage and consult with residents and stakeholders from project inception through to delivery. Ensure robust performance management, outcome measurement, financial control and risk management across all projects. Monitor progress, manage issues and risks and maintain delivery momentum. Commission and manage external providers and partnerships, supporting effective inter-agency working. Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny. Lead procurement and commissioning activity for projects with values of up to £3m. Support organisational culture change and service redesign linked to programme objectives. Key Requirements Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation. Strong project and programme management experience within complex organisations. Proven experience working in politically sensitive environments with elected Members and senior stakeholders. Experience managing budgets, risks and governance arrangements for major programmes. Strong resident and stakeholder engagement experience, including working with diverse communities. Experience commissioning and managing external providers and partnerships. Ability to analyse complex information, identify risks and develop practical solutions. Excellent written and verbal communication skills, including reporting to senior audiences. Ability to manage multiple priorities and deliver to tight deadlines. Willingness to work flexibly, including occasional evening or on-site working. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
Housing Enforcement Officer Northampton Contract £45 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Enforcement Officer Seeking a competent, experienced, and qualified housing enforcement officer. Must have current experience of HHSRS inspections of properties and hold a certificate of competency in the HHSRS regime. Must be able to work from the office at least 3 days per week. Must have a current driving licence and access to a vehicle insured for business use. Role requires standard DBS clearance. Desirable experience of the First Tier Housing Tribunal. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application In-depth knowledge of the wider enforcement options available, beyond the Housing Acts, that contribute to the delivery of improvements to the standards of accommodation for tenants In-depth knowledge of the Protection of Eviction Act 1977, and other related legislation relation to illegal eviction, retaliatory eviction, and the sustainment of residential tenancies Experience of working in a team responsible for the regulation and enforcement of standards in private sector housing, and using risk based inspection programmes, utilising the full range of enforcement options Experience of the production of enforcement cases, including giving evidence in the First Tier Tribunal or Magistrates Court for housing related matters. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
04/03/2026
Contract
Housing Enforcement Officer Northampton Contract £45 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Enforcement Officer Seeking a competent, experienced, and qualified housing enforcement officer. Must have current experience of HHSRS inspections of properties and hold a certificate of competency in the HHSRS regime. Must be able to work from the office at least 3 days per week. Must have a current driving licence and access to a vehicle insured for business use. Role requires standard DBS clearance. Desirable experience of the First Tier Housing Tribunal. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application In-depth knowledge of the wider enforcement options available, beyond the Housing Acts, that contribute to the delivery of improvements to the standards of accommodation for tenants In-depth knowledge of the Protection of Eviction Act 1977, and other related legislation relation to illegal eviction, retaliatory eviction, and the sustainment of residential tenancies Experience of working in a team responsible for the regulation and enforcement of standards in private sector housing, and using risk based inspection programmes, utilising the full range of enforcement options Experience of the production of enforcement cases, including giving evidence in the First Tier Tribunal or Magistrates Court for housing related matters. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Estates Officer - Electrical (Band 7) Location: NHS Trust in London Contract Length: 3-6 months Pay: £32-£34 per hour We are supporting a London NHS Trust with the recruitment of an experienced Estates Officer - Electrical (Band 7) on a 3-6 month contract. This is a senior technical role requiring strong engineering expertise, excellent organisational skills and the ability to lead statutory and technical electrical compliance across a large, complex healthcare estate. As Estates Officer - Electrical, you will be responsible for the safe, compliant and efficient management of electrical engineering services, supporting operational delivery, maintenance, statutory testing and the strategic management of electrical assets. You will play a vital role in ensuring a safe, resilient environment for patients, staff and visitors while supporting the Trust's long-term estates strategy. Key responsibilities Electrical Engineering Management Oversee and manage maintenance, installation, testing, verification, validation and commissioning of electrical plant, services and equipment Manage statutory and mandatory compliance for electrical systems including LV/HV, Generators, UPS, BMS systems and critical resilience infrastructure. Ensure electrical assets have robust maintenance regimes, including the management of electrical testing records, PAT testing, generator testing and electrical SOPs. Lead electrical incident management, including loss of power to critical clinical areas. Operational Leadership & Team Support Support the Head of Estates in delivering a responsive, professional estates service. Work collaboratively with fellow Estates Officers and cross-disciplinary teams on operational and project-related tasks. Supervise contractors, provide access to plant rooms and service areas, and ensure all works comply with Trust policies and HTM/ACOP requirements. Participate in the Estates on-call rota, providing technical support out of hours. Compliance, Safety & Governance Implement and monitor compliance with Health and Safety legislation, HTMs, ACOPs, Permit to Work systems, RAMS and Trust safety policies. Conduct and update risk assessments, maintain compliance documentation, and ensure safe systems of work are followed. Provide specialist technical advice to capital projects, including reviewing technical submissions, ensuring resilience and electrical safety in new builds and refurbishments. Strategic Planning & Reporting Chair the Electrical Safety Group, providing reports, actions and technical expertise. Analyse data, performance information and engineering outputs to support decision-making, improvement plans and estates strategy. Support Trust-wide reporting requirements including ERIC, PAM and Net Zero initiatives. Qualifications ONC/HNC or equivalent in Electrical Engineering (Essential) Degree-level qualification or equivalent experience (Desirable). Membership of a relevant professional body (Desirable). If you would like to be considered for the Estates Officer - Electrical (Band 7) contract role at £32-£34 per hour, please submit your CV for immediate review.
04/03/2026
Contract
Estates Officer - Electrical (Band 7) Location: NHS Trust in London Contract Length: 3-6 months Pay: £32-£34 per hour We are supporting a London NHS Trust with the recruitment of an experienced Estates Officer - Electrical (Band 7) on a 3-6 month contract. This is a senior technical role requiring strong engineering expertise, excellent organisational skills and the ability to lead statutory and technical electrical compliance across a large, complex healthcare estate. As Estates Officer - Electrical, you will be responsible for the safe, compliant and efficient management of electrical engineering services, supporting operational delivery, maintenance, statutory testing and the strategic management of electrical assets. You will play a vital role in ensuring a safe, resilient environment for patients, staff and visitors while supporting the Trust's long-term estates strategy. Key responsibilities Electrical Engineering Management Oversee and manage maintenance, installation, testing, verification, validation and commissioning of electrical plant, services and equipment Manage statutory and mandatory compliance for electrical systems including LV/HV, Generators, UPS, BMS systems and critical resilience infrastructure. Ensure electrical assets have robust maintenance regimes, including the management of electrical testing records, PAT testing, generator testing and electrical SOPs. Lead electrical incident management, including loss of power to critical clinical areas. Operational Leadership & Team Support Support the Head of Estates in delivering a responsive, professional estates service. Work collaboratively with fellow Estates Officers and cross-disciplinary teams on operational and project-related tasks. Supervise contractors, provide access to plant rooms and service areas, and ensure all works comply with Trust policies and HTM/ACOP requirements. Participate in the Estates on-call rota, providing technical support out of hours. Compliance, Safety & Governance Implement and monitor compliance with Health and Safety legislation, HTMs, ACOPs, Permit to Work systems, RAMS and Trust safety policies. Conduct and update risk assessments, maintain compliance documentation, and ensure safe systems of work are followed. Provide specialist technical advice to capital projects, including reviewing technical submissions, ensuring resilience and electrical safety in new builds and refurbishments. Strategic Planning & Reporting Chair the Electrical Safety Group, providing reports, actions and technical expertise. Analyse data, performance information and engineering outputs to support decision-making, improvement plans and estates strategy. Support Trust-wide reporting requirements including ERIC, PAM and Net Zero initiatives. Qualifications ONC/HNC or equivalent in Electrical Engineering (Essential) Degree-level qualification or equivalent experience (Desirable). Membership of a relevant professional body (Desirable). If you would like to be considered for the Estates Officer - Electrical (Band 7) contract role at £32-£34 per hour, please submit your CV for immediate review.
Service Care Solutions - Housing
Barnet, Hertfordshire
Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions
04/03/2026
Contract
Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions
Repairs Supervisor Social Housing Location: Kingston Salary: Competitive Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is seeking an experienced Repairs Supervisor to join their team in Kingston. This is an excellent opportunity for a motivated and organised professional to oversee day-to-day maintenance operations across a portfolio of residential properties. The Role As Repairs Supervisor, you will be responsible for managing a team of operatives and subcontractors, ensuring repairs and maintenance works are delivered efficiently, safely, and to a high standard. You will play a key role in maintaining excellent service delivery and tenant satisfaction. Key Responsibilities Supervise and support operatives carrying out reactive repairs and planned maintenance Manage daily schedules to ensure productivity and performance targets are met Conduct pre- and post-inspections to ensure quality standards Ensure all works comply with health and safety regulations Liaise with tenants, housing officers, and internal teams to resolve issues promptly Monitor materials, van stock, and resource allocation Produce reports and maintain accurate records Requirements Previous experience supervising repairs within social housing or a similar environment Strong technical knowledge across multiple trades (e.g., plumbing, carpentry, plastering, or general building) Excellent organisational and communication skills Ability to manage performance and motivate teams Full UK driving licence What s on Offer Competitive salary Company van and fuel card Stable, long-term opportunity with a reputable contractor Supportive working environment Opportunities for progression If you are an experienced Repairs Supervisor looking for your next role in Kingston, we would like to hear from you. To apply, please submit your CV or contact us directly for a confidential discussion.
04/03/2026
Full time
Repairs Supervisor Social Housing Location: Kingston Salary: Competitive Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is seeking an experienced Repairs Supervisor to join their team in Kingston. This is an excellent opportunity for a motivated and organised professional to oversee day-to-day maintenance operations across a portfolio of residential properties. The Role As Repairs Supervisor, you will be responsible for managing a team of operatives and subcontractors, ensuring repairs and maintenance works are delivered efficiently, safely, and to a high standard. You will play a key role in maintaining excellent service delivery and tenant satisfaction. Key Responsibilities Supervise and support operatives carrying out reactive repairs and planned maintenance Manage daily schedules to ensure productivity and performance targets are met Conduct pre- and post-inspections to ensure quality standards Ensure all works comply with health and safety regulations Liaise with tenants, housing officers, and internal teams to resolve issues promptly Monitor materials, van stock, and resource allocation Produce reports and maintain accurate records Requirements Previous experience supervising repairs within social housing or a similar environment Strong technical knowledge across multiple trades (e.g., plumbing, carpentry, plastering, or general building) Excellent organisational and communication skills Ability to manage performance and motivate teams Full UK driving licence What s on Offer Competitive salary Company van and fuel card Stable, long-term opportunity with a reputable contractor Supportive working environment Opportunities for progression If you are an experienced Repairs Supervisor looking for your next role in Kingston, we would like to hear from you. To apply, please submit your CV or contact us directly for a confidential discussion.
PSR Recruitment is currently seeking an experienced Resident Liaison Officer to join our client, on a permanent, full-time basis. This is a key, customer-facing role where you will play a vital part in ensuring residents are fully informed, supported, and satisfied throughout the delivery of works. As the Resident Liaison Office you will lead a team of Resident Liaison Officers (RLO) and act as the primary point of contact for residents , while also providing line management and support to the wider resident liaison team. This role offers an excellent opportunity for someone looking to progress their career within property services and social housing delivery. A DBS check is required for this position. Key Responsibilities Act as a visible and approachable point of contact for residents Engage with customers through newsletters, meetings, site visits, and open days Line manage and support Resident Liaison Officers, ensuring high standards of communication and customer care Ensure residents are fully informed of works processes, programmes, and any changes Coordinate access arrangements and handover of keys to site teams Deliver a high standard of customer aftercare and manage resident expectations Act as a liaison between residents, clients, and operational delivery teams Proactively manage issues and resolve concerns in a professional and empathetic manner Candidate Requirements Proven experience in a Senior Resident Liaison Officer , Resident Liaison Officer, or community engagement role Background working for a contractor or within a client-side liaison role, ideally within planned or reactive maintenance, refurbishment, or asset management Confident handling challenging situations in a public-facing environment Excellent communication and stakeholder management skills Resilient, professional, and discreet, with a strong customer-focused approach Full UK driving licence and access to a vehicle (role involves regional travel) What's on Offer Competitive salary and benefits package Long-term, permanent opportunity with a growing contractor Clear opportunities for career progression aligned with business growth Immediate interviews available for suitable candidates How to Apply If you are an experienced Resident Liaison Officer looking for a role where you can genuinely make a difference while progressing your career, PSR Recruitment would like to hear from you . Apply today for immediate consideration.
04/03/2026
Full time
PSR Recruitment is currently seeking an experienced Resident Liaison Officer to join our client, on a permanent, full-time basis. This is a key, customer-facing role where you will play a vital part in ensuring residents are fully informed, supported, and satisfied throughout the delivery of works. As the Resident Liaison Office you will lead a team of Resident Liaison Officers (RLO) and act as the primary point of contact for residents , while also providing line management and support to the wider resident liaison team. This role offers an excellent opportunity for someone looking to progress their career within property services and social housing delivery. A DBS check is required for this position. Key Responsibilities Act as a visible and approachable point of contact for residents Engage with customers through newsletters, meetings, site visits, and open days Line manage and support Resident Liaison Officers, ensuring high standards of communication and customer care Ensure residents are fully informed of works processes, programmes, and any changes Coordinate access arrangements and handover of keys to site teams Deliver a high standard of customer aftercare and manage resident expectations Act as a liaison between residents, clients, and operational delivery teams Proactively manage issues and resolve concerns in a professional and empathetic manner Candidate Requirements Proven experience in a Senior Resident Liaison Officer , Resident Liaison Officer, or community engagement role Background working for a contractor or within a client-side liaison role, ideally within planned or reactive maintenance, refurbishment, or asset management Confident handling challenging situations in a public-facing environment Excellent communication and stakeholder management skills Resilient, professional, and discreet, with a strong customer-focused approach Full UK driving licence and access to a vehicle (role involves regional travel) What's on Offer Competitive salary and benefits package Long-term, permanent opportunity with a growing contractor Clear opportunities for career progression aligned with business growth Immediate interviews available for suitable candidates How to Apply If you are an experienced Resident Liaison Officer looking for a role where you can genuinely make a difference while progressing your career, PSR Recruitment would like to hear from you . Apply today for immediate consideration.
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
04/03/2026
Contract
We're recruiting an Interim Head of Housing Operations to provide senior strategic leadership across housing management, asset management, compliance and resident engagement services within a complex housing environment. This is a high-impact leadership role, accountable for the delivery of safe, compliant homes, effective housing services and positive outcomes for residents. The postholder will operate at pace in a highly scrutinised setting, providing clear leadership, strong governance and assurance, and leading service improvement and transformation activity. The Role Provide strategic leadership and overall accountability for housing and neighbourhood-based operational services. Lead Housing Management, Asset Management, Compliance and Resident Engagement services. Ensure housing operations align with corporate priorities, statutory duties and regulatory requirements. Set the strategic direction for housing operations and translate strategy into operational delivery. Provide visible leadership to senior managers, promoting accountability and continuous improvement. Ensure effective delivery of core housing functions including tenancy management, income, repairs, compliance, capital investment and resident engagement. Oversee robust governance, assurance and decision-making arrangements across housing operations. Act as Senior Responsible Officer for housing compliance and building safety. Ensure safeguarding responsibilities are embedded across housing services. Lead performance management to ensure services meet KPIs, regulatory standards and service commitments. Provide strategic oversight of financial management, including HRA and capital budgets. Lead workforce planning, organisational development and service transformation activity. Build and maintain strong relationships with residents, Members, regulators and key partners. Lead service improvement, recovery and regulatory readiness programmes. Key Requirements Extensive senior leadership experience within housing services, asset management or compliance. Proven experience providing strategic accountability for complex housing operations. Strong knowledge of housing regulation, governance, compliance and building safety. Experience operating in highly scrutinised, politically sensitive environments. Significant experience managing housing budgets, including HRA and capital programmes. Proven track record of leading service transformation and organisational change. Ability to make complex strategic decisions based on performance, risk and financial data. Strong experience managing senior managers and leading multi-disciplinary teams. Excellent stakeholder management skills, including working with Members and regulators. Relevant degree or equivalent senior-level experience within housing. Professional qualification or membership (e.g. CIH, RICS, NEBOSH) is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar interim and senior housing leadership roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome conversations with Heads of Housing, Directors and senior housing leaders looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
04/03/2026
Full time
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
Electus Recruitment Solutions
Stevenage, Hertfordshire
Health & Safety Compliance Officer Are you ready to take ownership of contractor safety across multiple sites, influence best practice, and drive compliance while progressing your Health & Safety career? Salary: Up to 40k per annum Location: Stevenage (will need to travel) Working: Hybrid (3-4 days on site) Clearance: BPSS eligible What you will need: NEBOSH Construction or General Certificate. Experience in construction or transferable H&S environments. Auditing, reporting, and documentation skills. Strong communication and influencing abilities. Proficient in Microsoft Office, particularly Excel. Key Responsibilities: Inspect and audit contractor health & safety across multiple sites. Collate findings, produce reports and recommend improvements. Provide guidance to ensure compliance with H&S regulations. Promote best practice across facilities projects. Plan and manage proactive site visits based on workload priorities. Collaborate with wider teams to support safe delivery of facilities work. Your Experience: Experience in construction health & safety. Ability to problem-solve and implement practical solutions. Stakeholder engagement and advisory experience. Proficiency in reporting and analysis. Self-motivated and able to manage own workload. Benefits: Annual bonus up to circa 2,500. Healthcare Cash Plan. Flexible dynamic working. Paid overtime opportunities. Up to 15 days additional flexi-leave per year. Pension contributions up to 8%. Key Words: Health & Safety, NEBOSH, CDM, Contractor Compliance, Auditing, Facilities Management, Construction, Reporting, Stakeholder Engagement, Risk Management Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within seven working days please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future and we shall assess your suitability at that time. Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold BPSS clearance or can obtain it. This is a permanent role.
04/03/2026
Full time
Health & Safety Compliance Officer Are you ready to take ownership of contractor safety across multiple sites, influence best practice, and drive compliance while progressing your Health & Safety career? Salary: Up to 40k per annum Location: Stevenage (will need to travel) Working: Hybrid (3-4 days on site) Clearance: BPSS eligible What you will need: NEBOSH Construction or General Certificate. Experience in construction or transferable H&S environments. Auditing, reporting, and documentation skills. Strong communication and influencing abilities. Proficient in Microsoft Office, particularly Excel. Key Responsibilities: Inspect and audit contractor health & safety across multiple sites. Collate findings, produce reports and recommend improvements. Provide guidance to ensure compliance with H&S regulations. Promote best practice across facilities projects. Plan and manage proactive site visits based on workload priorities. Collaborate with wider teams to support safe delivery of facilities work. Your Experience: Experience in construction health & safety. Ability to problem-solve and implement practical solutions. Stakeholder engagement and advisory experience. Proficiency in reporting and analysis. Self-motivated and able to manage own workload. Benefits: Annual bonus up to circa 2,500. Healthcare Cash Plan. Flexible dynamic working. Paid overtime opportunities. Up to 15 days additional flexi-leave per year. Pension contributions up to 8%. Key Words: Health & Safety, NEBOSH, CDM, Contractor Compliance, Auditing, Facilities Management, Construction, Reporting, Stakeholder Engagement, Risk Management Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within seven working days please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future and we shall assess your suitability at that time. Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold BPSS clearance or can obtain it. This is a permanent role.
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
04/03/2026
Contract
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
03/03/2026
Contract
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
Renters Rights Act Project Officer Rugby Contract £16.08 per hour Our client is looking for an experienced Renters Rights Act Project Officer To lead and support the mobilisation and implementation of the Council s new statutory duties under the Renters Rights Act 2025 by designing and establishing robust systems, processes, governance and data arrangements for Private Rented Sector (PRS) regulation. The postholder will act as the key coordinating officer for year-one regulatory readiness, ensuring that enforcement workflows, investigatory powers, data capture and inter-service interfaces are in place before full operational delivery models are brought forward. This is a fixed-term project role funded through Renters Rights Act new burdens funding. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Experience of managing or supporting projects in a regulatory, digital, transformation or service Strong organisational skills with the ability to manage Experience of managing or supporting projects in a regulatory, digital, transformation or service improvement context Experience of developing or supporting systems, processes or workflows to support statutory or compliance-based functions Experience of benefits realisation or performance measurement (e.g. identifying and tracking savings and efficiency gains) Good understanding of the Renters Rights Act 2025, associated regulatory, data or digital concepts (does not need to be highly technical) PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
03/03/2026
Contract
Renters Rights Act Project Officer Rugby Contract £16.08 per hour Our client is looking for an experienced Renters Rights Act Project Officer To lead and support the mobilisation and implementation of the Council s new statutory duties under the Renters Rights Act 2025 by designing and establishing robust systems, processes, governance and data arrangements for Private Rented Sector (PRS) regulation. The postholder will act as the key coordinating officer for year-one regulatory readiness, ensuring that enforcement workflows, investigatory powers, data capture and inter-service interfaces are in place before full operational delivery models are brought forward. This is a fixed-term project role funded through Renters Rights Act new burdens funding. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Experience of managing or supporting projects in a regulatory, digital, transformation or service Strong organisational skills with the ability to manage Experience of managing or supporting projects in a regulatory, digital, transformation or service improvement context Experience of developing or supporting systems, processes or workflows to support statutory or compliance-based functions Experience of benefits realisation or performance measurement (e.g. identifying and tracking savings and efficiency gains) Good understanding of the Renters Rights Act 2025, associated regulatory, data or digital concepts (does not need to be highly technical) PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Service Care Solutions - Construction
Manchester, Lancashire
A client within the Public Sector based in Greater Manchester is currently recruiting for a Project Surveyor to join their Capital Programmes Division - Minor Works / Design & Delivery Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a construction / capital projects environment . The Role Key purpose of the role is to deliver a professional building surveying and technical consultancy service across a range of capital improvement and maintenance projects, ensuring compliance with statutory requirements and supporting the Council's corporate objectives.Key responsibilities will include but not be limited to:• Acting as lead officer on small improvement and maintenance projects, and supporting larger, more complex capital schemes• Undertaking building surveys to assess condition, boundaries, structural issues and preparing AutoCAD drawings• Preparing feasibility studies, specifications and detailed design proposals in line with statutory regulations and local development plans• Managing project budgets from design through to delivery, including financial reporting, cost planning and monitoring contractor performance• Coordinating contractors, sub-consultants and stakeholders to ensure projects are delivered on time, within budget and to required quality standards The Candidate To be considered for this role you will require:• A relevant qualification (HNC/HND, BSc or MSc) in Building Surveying, Construction Management or a related discipline• Commercial experience within a construction project environment• Willingness to work towards full membership of a professional body such as MRICS (or equivalent)The below skills would be beneficial for the role:• Experience working within a Local Authority or Public Sector capital programmes environment• Strong knowledge of construction technology, procurement and tendering processes• Experience in budget management, cost planning and contractor performance monitoring• Understanding of project risk management and health & safety legislation• Experience providing advice on sustainability, energy use and carbon reductionThe client is looking to move quickly with this role and as such are offering £28 per hour Umbrella LTD Inside IR35 (approx. £22 per hour PAYE) . How to Apply If this position sounds of interest, email a copy of your up-to-date CV to .uk or call Amelia at Service Care Construction on to discuss the vacancy in more detail.Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
03/03/2026
Contract
A client within the Public Sector based in Greater Manchester is currently recruiting for a Project Surveyor to join their Capital Programmes Division - Minor Works / Design & Delivery Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a construction / capital projects environment . The Role Key purpose of the role is to deliver a professional building surveying and technical consultancy service across a range of capital improvement and maintenance projects, ensuring compliance with statutory requirements and supporting the Council's corporate objectives.Key responsibilities will include but not be limited to:• Acting as lead officer on small improvement and maintenance projects, and supporting larger, more complex capital schemes• Undertaking building surveys to assess condition, boundaries, structural issues and preparing AutoCAD drawings• Preparing feasibility studies, specifications and detailed design proposals in line with statutory regulations and local development plans• Managing project budgets from design through to delivery, including financial reporting, cost planning and monitoring contractor performance• Coordinating contractors, sub-consultants and stakeholders to ensure projects are delivered on time, within budget and to required quality standards The Candidate To be considered for this role you will require:• A relevant qualification (HNC/HND, BSc or MSc) in Building Surveying, Construction Management or a related discipline• Commercial experience within a construction project environment• Willingness to work towards full membership of a professional body such as MRICS (or equivalent)The below skills would be beneficial for the role:• Experience working within a Local Authority or Public Sector capital programmes environment• Strong knowledge of construction technology, procurement and tendering processes• Experience in budget management, cost planning and contractor performance monitoring• Understanding of project risk management and health & safety legislation• Experience providing advice on sustainability, energy use and carbon reductionThe client is looking to move quickly with this role and as such are offering £28 per hour Umbrella LTD Inside IR35 (approx. £22 per hour PAYE) . How to Apply If this position sounds of interest, email a copy of your up-to-date CV to .uk or call Amelia at Service Care Construction on to discuss the vacancy in more detail.Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
Technical Director (Pre-Contracts) - Design & Build Interiors London SE1 (London Bridge) Fully Office-Based Salary: £80,000-£120,000 + commission (OTE £40k) Hours: 08:30-17:30 (Mon-Fri) Working pattern: 100% office-based (no WFH/flexible working) Overview My client is a leading Design & Build workplace interiors contractor based in SE1, seeking a Technical Director to lead all internal technical and commercial pre-contract activity from tender stage through to adjudication. This is a pivotal appointment for an experienced pre-contract leader who can combine technical credibility, cost control and client-facing confidence in a fast-turnaround D&B environment. The successful candidate will be comfortable managing multiple tenders at pace, producing accurate pricing and scope documentation, and presenting cost and technical solutions in high-pressure pitch scenarios. Key Responsibilities Lead the technical and commercial pre-contract process from tender stage through to adjudication Price tenders in line with the project brief, building constraints and submitted design, ensuring gross profit targets are achievable Work closely with internal design stakeholders to ensure all designs are accurate, technically compliant, deliverable, and fully costed Build and maintain strong subcontractor relationships to secure best-value commercial terms Ensure pitch documentation is produced to deadlines and support rehearsals ahead of client presentations Produce tender submissions including pricing, programme and supporting technical information in line with deadlines Review contracts to protect business interests and engage external legal support where required Ensure gross profit margin requirements are achieved on all tenders Lead structured handovers and adjudication meetings in line with internal processes Produce pre-contract programmes outlining critical path activities Ensure the delivery team fully understands scope, pricing, risks, timeline and project background Maintain compliance with internal procedures, CDM requirements, and relevant quality/environment/health & safety standards Ensure technical solutions comply with Building Regulations, Planning requirements and Building Control legislation Candidate Profile This role will suit a senior pre-contract professional with a commercial interiors Design & Build background, ideally from a Commercial Officer / Preconstruction leadership route, who is now operating at Technical Director / Head of Pre-Contracts level. Key requirements include: Strong experience in cost planning and value engineering Proven background in commercial pre-contracts within office/workplace Design & Build Detailed knowledge of JCT contracts Confident presenter, able to pitch and influence at client level Highly driven, organised and comfortable working at pace across multiple tenders 5+ years' industry experience or degree-level qualification Salary & Benefits My client offers a competitive salary and commission structure, plus a comprehensive benefits package including: Employee Assistance Programme with 24/7 confidential support and wellbeing hub Virtual GP service available 24/7 for employee and immediate family Complimentary access to independent pensions and mortgage advice Life assurance (3x salary after 12 months' service) Season ticket loans and Cycle to Work scheme 25 days annual leave plus bank holidays Additional Christmas closure days (not deducted from annual leave allowance) On-site coffee shop with complimentary tea, coffee, fresh fruit and breakfast Company pension scheme via salary sacrifice, with enhanced contributions available Trial initiative: office closure on the last Friday of each month (discretionary and subject to business needs)
03/03/2026
Full time
Technical Director (Pre-Contracts) - Design & Build Interiors London SE1 (London Bridge) Fully Office-Based Salary: £80,000-£120,000 + commission (OTE £40k) Hours: 08:30-17:30 (Mon-Fri) Working pattern: 100% office-based (no WFH/flexible working) Overview My client is a leading Design & Build workplace interiors contractor based in SE1, seeking a Technical Director to lead all internal technical and commercial pre-contract activity from tender stage through to adjudication. This is a pivotal appointment for an experienced pre-contract leader who can combine technical credibility, cost control and client-facing confidence in a fast-turnaround D&B environment. The successful candidate will be comfortable managing multiple tenders at pace, producing accurate pricing and scope documentation, and presenting cost and technical solutions in high-pressure pitch scenarios. Key Responsibilities Lead the technical and commercial pre-contract process from tender stage through to adjudication Price tenders in line with the project brief, building constraints and submitted design, ensuring gross profit targets are achievable Work closely with internal design stakeholders to ensure all designs are accurate, technically compliant, deliverable, and fully costed Build and maintain strong subcontractor relationships to secure best-value commercial terms Ensure pitch documentation is produced to deadlines and support rehearsals ahead of client presentations Produce tender submissions including pricing, programme and supporting technical information in line with deadlines Review contracts to protect business interests and engage external legal support where required Ensure gross profit margin requirements are achieved on all tenders Lead structured handovers and adjudication meetings in line with internal processes Produce pre-contract programmes outlining critical path activities Ensure the delivery team fully understands scope, pricing, risks, timeline and project background Maintain compliance with internal procedures, CDM requirements, and relevant quality/environment/health & safety standards Ensure technical solutions comply with Building Regulations, Planning requirements and Building Control legislation Candidate Profile This role will suit a senior pre-contract professional with a commercial interiors Design & Build background, ideally from a Commercial Officer / Preconstruction leadership route, who is now operating at Technical Director / Head of Pre-Contracts level. Key requirements include: Strong experience in cost planning and value engineering Proven background in commercial pre-contracts within office/workplace Design & Build Detailed knowledge of JCT contracts Confident presenter, able to pitch and influence at client level Highly driven, organised and comfortable working at pace across multiple tenders 5+ years' industry experience or degree-level qualification Salary & Benefits My client offers a competitive salary and commission structure, plus a comprehensive benefits package including: Employee Assistance Programme with 24/7 confidential support and wellbeing hub Virtual GP service available 24/7 for employee and immediate family Complimentary access to independent pensions and mortgage advice Life assurance (3x salary after 12 months' service) Season ticket loans and Cycle to Work scheme 25 days annual leave plus bank holidays Additional Christmas closure days (not deducted from annual leave allowance) On-site coffee shop with complimentary tea, coffee, fresh fruit and breakfast Company pension scheme via salary sacrifice, with enhanced contributions available Trial initiative: office closure on the last Friday of each month (discretionary and subject to business needs)
Overview of the roleTo support the delivery of the Clients building and resident safety objectives by leading effective resident consultation and engagement across Higher-Risk Buildings (HRBs) and other housing stock. The role acts as a key point of contact for residents on building safety matters, ensuring clear communication and participation in line with statutory requirements and best practice.You will take responsibility for coordinating the development, completion, and review of Residential Personal Emergency Evacuation Plans (RPEEPs) for vulnerable residents, working collaboratively with internal teams and external stakeholders to ensure compliance with the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, and recognised industry standards. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
03/03/2026
Contract
Overview of the roleTo support the delivery of the Clients building and resident safety objectives by leading effective resident consultation and engagement across Higher-Risk Buildings (HRBs) and other housing stock. The role acts as a key point of contact for residents on building safety matters, ensuring clear communication and participation in line with statutory requirements and best practice.You will take responsibility for coordinating the development, completion, and review of Residential Personal Emergency Evacuation Plans (RPEEPs) for vulnerable residents, working collaboratively with internal teams and external stakeholders to ensure compliance with the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, and recognised industry standards. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Housing Officer 30 Week Temporary Contract £27.56 LTD per hour Patch covering Westminster & N1 Service Care Solutions are currently recruiting for a Housing Officer on behalf of a respected not-for-profit housing provider operating across London.This is an excellent opportunity for an experienced customer-focused professional to join a refreshed and forward-thinking operations team, committed to improving the resident experience and delivering high-quality housing management services. The Role As a Housing Officer, you will manage a defined patch across Westminster and N1, ensuring residents receive an efficient, responsive and high-standard housing service.You will take ownership of day-to-day housing management, ensuring that core services are delivered effectively and that residents feel supported and valued within their communities. Key Responsibilities Manage a designated patch, acting as the main point of contact for residents Ensure repairs, cleaning and grounds maintenance services are delivered to a high standard Monitor contractor performance and address service delivery issues Respond to tenancy and estate management enquiries Identify and resolve issues impacting customer satisfaction Work collaboratively with internal teams and external partners Support continuous service improvement initiatives About You We are looking for someone who: Has previous experience in customer service (housing experience desirable but not essential) Demonstrates resilience and strong problem-solving ability Is confident managing competing priorities across a patch Communicates effectively with a wide range of residents Takes ownership and accountability for service delivery Genuinely puts customers first Pending legislative updates, there may be a requirement to hold or work towards a relevant professional qualification. Why Apply? Competitive £27.56 LTD per hour 30-week temporary assignment Opportunity to work within a respected London housing organisation Meaningful role improving resident experience across central London If you are interested, please contact: George Westhead
03/03/2026
Contract
Housing Officer 30 Week Temporary Contract £27.56 LTD per hour Patch covering Westminster & N1 Service Care Solutions are currently recruiting for a Housing Officer on behalf of a respected not-for-profit housing provider operating across London.This is an excellent opportunity for an experienced customer-focused professional to join a refreshed and forward-thinking operations team, committed to improving the resident experience and delivering high-quality housing management services. The Role As a Housing Officer, you will manage a defined patch across Westminster and N1, ensuring residents receive an efficient, responsive and high-standard housing service.You will take ownership of day-to-day housing management, ensuring that core services are delivered effectively and that residents feel supported and valued within their communities. Key Responsibilities Manage a designated patch, acting as the main point of contact for residents Ensure repairs, cleaning and grounds maintenance services are delivered to a high standard Monitor contractor performance and address service delivery issues Respond to tenancy and estate management enquiries Identify and resolve issues impacting customer satisfaction Work collaboratively with internal teams and external partners Support continuous service improvement initiatives About You We are looking for someone who: Has previous experience in customer service (housing experience desirable but not essential) Demonstrates resilience and strong problem-solving ability Is confident managing competing priorities across a patch Communicates effectively with a wide range of residents Takes ownership and accountability for service delivery Genuinely puts customers first Pending legislative updates, there may be a requirement to hold or work towards a relevant professional qualification. Why Apply? Competitive £27.56 LTD per hour 30-week temporary assignment Opportunity to work within a respected London housing organisation Meaningful role improving resident experience across central London If you are interested, please contact: George Westhead
Building Recruitment Company
Cardiff, South Glamorgan
Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes. Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates. Deliver tailored services through listening and understanding 'What Matters' to our residents. To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems. Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support. Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system. To engage residents in Community Conversations and support the delivery of identified actions to address community priorities. Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary. To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately. Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse. Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings. Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements: Experience in a Housing Association or similar housing focused environment. Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour. Proven experience of accessing appropriate support and multi-agency working. Demonstratable skill in managing challenging situations, identifying and effectively managing risk. Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively. Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform. Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values. Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management. This role requires a DBS check due to the nature of the role Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!
03/03/2026
Contract
Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes. Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates. Deliver tailored services through listening and understanding 'What Matters' to our residents. To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems. Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support. Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system. To engage residents in Community Conversations and support the delivery of identified actions to address community priorities. Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary. To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately. Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse. Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings. Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements: Experience in a Housing Association or similar housing focused environment. Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour. Proven experience of accessing appropriate support and multi-agency working. Demonstratable skill in managing challenging situations, identifying and effectively managing risk. Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively. Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform. Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values. Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management. This role requires a DBS check due to the nature of the role Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!
Long term interim Technical Services PM role in Kent Location: Kent - 3 days on site or in the office, with some flexibility for home working Contract: Minimum 6 months - scope to extend to 12 Rate: £350-£500/d Start: ASAP - urgent interviews and immediate start About the Role My local authority client, based in Kent, is seeking an experienced Technical Project Manager to oversee and deliver a variety of technical, infrastructure and municipal style projects. This is a standalone role that suits someone delivery focused, highly organised and comfortable managing multiple schemes simultaneously. Projects will include bridge removal and replacement, utility related schemes, car park upgrades, resurfacing works and, if extended, leisure projects such as astro pitches and leisure facility improvements. The role aligns closely with what may previously have been known as a Municipal Engineer, but does not require the post holder to be a qualified civil engineer. A strong technical understanding and experience managing construction related projects is essential. Key Responsibilities •Lead, oversee and manage a portfolio of infrastructure and capital projects. •Coordinate schemes involving utilities, bridges, car parks, resurfacing and leisure assets. •Procure and manage consultants, surveys, designs and contractors. •Build and maintain effective working relationships with Members, officers and external partners. •Develop and maintain project plans, risk registers, strategies and progress reports. •Manage and monitor capital and revenue budgets. •Identify, assess and mitigate project risks. •Coordinate internal and external communications and support public consultations. •Ensure compliance with all health and safety requirements and organisational procedures. Essential Experience •Strong background delivering technical, construction or infrastructure based projects. •Experience within local government or significant exposure to local authority partners. •Proven ability to manage consultants, procurement and external suppliers. •Confident working with elected Members and senior stakeholders. •Experience managing public sector budgets. •Ability to operate independently in a standalone position. •Full UK driving licence and access to a vehicle. Desirable •Technical background in construction, utilities, civils or municipal engineering. •Membership of a relevant professional body. •Experience in climate change, flooding or regeneration related schemes. •PRINCE2 or equivalent project management certification. Ideal Candidate Profile •Technically adept and confident overseeing construction and infrastructure delivery. •Comfortable navigating local authority processes and governance. •Highly organised, capable of prioritising multiple competing demands. •Strong communicator who works well with officers, Members, contractors and the public. •Positive, proactive and flexible, with a hands-on approach to delivery. For more information, please apply via this advert, or call Daniel Baker on . #
02/03/2026
Seasonal
Long term interim Technical Services PM role in Kent Location: Kent - 3 days on site or in the office, with some flexibility for home working Contract: Minimum 6 months - scope to extend to 12 Rate: £350-£500/d Start: ASAP - urgent interviews and immediate start About the Role My local authority client, based in Kent, is seeking an experienced Technical Project Manager to oversee and deliver a variety of technical, infrastructure and municipal style projects. This is a standalone role that suits someone delivery focused, highly organised and comfortable managing multiple schemes simultaneously. Projects will include bridge removal and replacement, utility related schemes, car park upgrades, resurfacing works and, if extended, leisure projects such as astro pitches and leisure facility improvements. The role aligns closely with what may previously have been known as a Municipal Engineer, but does not require the post holder to be a qualified civil engineer. A strong technical understanding and experience managing construction related projects is essential. Key Responsibilities •Lead, oversee and manage a portfolio of infrastructure and capital projects. •Coordinate schemes involving utilities, bridges, car parks, resurfacing and leisure assets. •Procure and manage consultants, surveys, designs and contractors. •Build and maintain effective working relationships with Members, officers and external partners. •Develop and maintain project plans, risk registers, strategies and progress reports. •Manage and monitor capital and revenue budgets. •Identify, assess and mitigate project risks. •Coordinate internal and external communications and support public consultations. •Ensure compliance with all health and safety requirements and organisational procedures. Essential Experience •Strong background delivering technical, construction or infrastructure based projects. •Experience within local government or significant exposure to local authority partners. •Proven ability to manage consultants, procurement and external suppliers. •Confident working with elected Members and senior stakeholders. •Experience managing public sector budgets. •Ability to operate independently in a standalone position. •Full UK driving licence and access to a vehicle. Desirable •Technical background in construction, utilities, civils or municipal engineering. •Membership of a relevant professional body. •Experience in climate change, flooding or regeneration related schemes. •PRINCE2 or equivalent project management certification. Ideal Candidate Profile •Technically adept and confident overseeing construction and infrastructure delivery. •Comfortable navigating local authority processes and governance. •Highly organised, capable of prioritising multiple competing demands. •Strong communicator who works well with officers, Members, contractors and the public. •Positive, proactive and flexible, with a hands-on approach to delivery. For more information, please apply via this advert, or call Daniel Baker on . #