256 jobs found

Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!

We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Liaison Officer Location: On-site / Field-based Industry: Energy Efficiency & Renewables Company Vehicle Provided Our client is a well-established installation company with over 10 years experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including: Gas boiler replacements External wall insulation Underfloor insulation Loft insulation Cavity wall insulation Solar panels Air source heat pumps Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team. Key Responsibilities Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations Building and maintaining strong customer relationships through excellent service Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback Liaising with the Customer Service team to monitor and respond to customer feedback Ensuring all customer enquiries are logged and responded to promptly Assisting Site Managers by monitoring ongoing installations on site Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies The Successful Candidate Will: Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role Possess strong organisational skills with the ability to prioritise and multi-task Have excellent written and verbal communication skills Be proactive, professional, and enthusiastic about delivering outstanding customer service Hold a full UK driving licence What s On Offer Company vehicle Company mobile phone Company laptop Opportunity to join a growing and reputable company within the renewables and energy efficiency sector

Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and compliance services across social housing and public sector environments. We employ more than 1,500 people and support over 250 clients across London and the South East, helping keep residents safe and properties fully compliant. We are recruiting for an experienced Mechanical Site Manager to support delivery across our social housing programmes in Southampton and the surrounding areas. The Mechanical Site Manager will be responsible for coordinating and managing the installation of heating systems across occupied and void social housing properties. This includes radiator replacements, heating pipework alterations, Heat Interface Unit (HIU) installations and associated electrical rewire activities. Working closely with an Electrical Supervisor and Resident Liaison Officer (RLO), you will oversee site operations, ensuring works are delivered safely, to specification and with minimal disruption to residents. This role requires strong technical knowledge, excellent stakeholder management and the ability to maintain high standards of quality, compliance and customer service. What You ll Do As a Mechanical Site Manager, your responsibilities will include: Managing day-to-day site activities across multiple occupied and void properties. Supervising mechanical and electrical operatives, subcontractors and specialist teams. Planning and coordinating radiator replacements, heating pipework alterations, HIU installations and associated electrical works. Monitoring progress against programme and addressing risks or delays. Ensuring all works comply with mechanical design specifications, manufacturer requirements and relevant Building Regulations. Conducting quality inspections and approving commissioning documentation and certification. Enforcing Health & Safety standards, including RAMS briefings, toolbox talks and site safety inspections. Working closely with Resident Liaison Officers to coordinate property access and minimise disruption to tenants. Attending client meetings and providing clear updates on site progress and performance. Maintaining accurate documentation including site diaries, installation records and commissioning documentation. About You To succeed as a Mechanical Site Manager, you will demonstrate: Proven experience managing mechanical installation works within social housing environments. SSSTS or SMSTS certification. Strong knowledge of radiator systems, HIUs, heating pipework and domestic plumbing systems. Experience overseeing electrical rewires at supervisory level. Experience working in occupied properties with strong awareness of resident care and safeguarding. Ability to read mechanical and electrical drawings and specifications. Strong leadership, communication and organisational skills. Good IT literacy, including digital job management systems and reporting tools. Desirable Mechanical engineering qualification (NVQ Level 3, HNC or equivalent). Experience installing or commissioning HIU systems. Asbestos Awareness certification. First Aid at Work. Experience working on energy efficiency or district heating programmes. What We Offer Salary up to £55,000 plus: Company vehicle and fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, offering long-term stability and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions

Tenant Liaison Officer Location : Based in Barnsley Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.

PSR Recruitment is currently seeking an experienced Resident Liaison Officer to join our client, on a permanent, full-time basis. This is a key, customer-facing role where you will play a vital part in ensuring residents are fully informed, supported, and satisfied throughout the delivery of works. As the Resident Liaison Office you will lead a team of Resident Liaison Officers (RLO) and act as the primary point of contact for residents , while also providing line management and support to the wider resident liaison team. This role offers an excellent opportunity for someone looking to progress their career within property services and social housing delivery. A DBS check is required for this position. Key Responsibilities Act as a visible and approachable point of contact for residents Engage with customers through newsletters, meetings, site visits, and open days Line manage and support Resident Liaison Officers, ensuring high standards of communication and customer care Ensure residents are fully informed of works processes, programmes, and any changes Coordinate access arrangements and handover of keys to site teams Deliver a high standard of customer aftercare and manage resident expectations Act as a liaison between residents, clients, and operational delivery teams Proactively manage issues and resolve concerns in a professional and empathetic manner Candidate Requirements Proven experience in a Senior Resident Liaison Officer , Resident Liaison Officer, or community engagement role Background working for a contractor or within a client-side liaison role, ideally within planned or reactive maintenance, refurbishment, or asset management Confident handling challenging situations in a public-facing environment Excellent communication and stakeholder management skills Resilient, professional, and discreet, with a strong customer-focused approach Full UK driving licence and access to a vehicle (role involves regional travel) What's on Offer Competitive salary and benefits package Long-term, permanent opportunity with a growing contractor Clear opportunities for career progression aligned with business growth Immediate interviews available for suitable candidates How to Apply If you are an experienced Resident Liaison Officer looking for a role where you can genuinely make a difference while progressing your career, PSR Recruitment would like to hear from you . Apply today for immediate consideration.

Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the North London and Essex area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. with a perm salary between 28k-35k dependent on experience + car allowance Please send cvs to be considered for this position.

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience

Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.

Tenant Liaison Officer Twickenham Salary: £27,000 per annum Key Benefits Basic salary of £27,000 to £30,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Work includes installation of air source heat pumps(heating), and EWI works Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

I'm looking for a Resident Liaison Officer for an onsite role working with tenants within Social Housing. This role will be covering Boston - and will involve travel. You'll need your own transport The duties of the Resident Liaison Officer will include: Commuicating with tenants & booking in works Attending site visits with Site Manager and the Team Dealing with any issues arising with tenants I'm looking to speak to a Resident Liaison Officer that has: Previous social housing experience Full UK Driving Licence And in return, the Resident Liaison Officer will receive: 21 per hour Mileage expenses paid ongoing work If you're interested in this Resident Liaison Officer role, then please apply online or call/email (url removed) on (phone number removed) for more info

Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Overview of the roleTo support the delivery of the Clients building and resident safety objectives by leading effective resident consultation and engagement across Higher-Risk Buildings (HRBs) and other housing stock. The role acts as a key point of contact for residents on building safety matters, ensuring clear communication and participation in line with statutory requirements and best practice.You will take responsibility for coordinating the development, completion, and review of Residential Personal Emergency Evacuation Plans (RPEEPs) for vulnerable residents, working collaboratively with internal teams and external stakeholders to ensure compliance with the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, and recognised industry standards. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Housing Officer (Rent Recovery) Sheffield £33,178 per annum, pro-rata Permanent, Part Time (22.2 hours per week) We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met. As a Housing Officer (Income Management), you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front-line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries. Our wider benefits: Salary - 4B/C £33,178 per annum, pro-rata Working hours - Part time 22.2 hours per week Eligible for essential car user allowance of £94.36 per month plus mileage expenses allowance Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you. About the role: Dealing with customer enquiries and correspondence and delivering SYHA promises. Managing a patch of properties in the South Yorkshire region Managing SYHA tenancies and ensuring that tenancy conditions are adhered to including preparation for and representation of SYHA in any legal proceedings. Making decisions and recommendations on case work. Recording and collating statistical and other information. Maintaining accurate property and tenancy records. Monitoring Service Standards and providing performance management information as required. Liaison with internal and external individuals and organisations which is relevant to the role. Reporting to the Income Management Team Leaders South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have: Ability to work as a member of a team Welfare and Benefit knowledge including Universal Credit Experiencing of liaising with external agencies Ability to work on own initiative and independently Ability to deal with difficult and stressful situations Ability to demonstrate working knowledge of tenancy agreements Excellent numerical, communication and digital skills (including Word, Excel, and CX Housing Management System) Must be passionate about customer care. Good problem solver Budgeting skills and experience Ability to follow established policies and procedures Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Sunday 8th March 2026 at midnight Interview Date: Thursday 19th March 2026

Resident Liaison Officer - Dover and surrounding areas- Planned Maintenance (External) Salary: £17- £18 Location: Dover and surrounding areas Job Type: Temporary to Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temporary to permanent position with plenty of room for progression for selected candidate. If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.