Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.
Oct 21, 2025
Full time
Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.
Resident Liaison Officer - Birmingham / Stourbirdge Temp contract (4-6 weeks, possible extension)£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Birmingham and Stourbridge We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in the West Midlands, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Stourbridge and Birmingham. As Resident Liaison Officer you will be working on a kitchens and bathrooms refurbishment project, where you will be accountable for: Keeping residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
Oct 20, 2025
Full time
Resident Liaison Officer - Birmingham / Stourbirdge Temp contract (4-6 weeks, possible extension)£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Birmingham and Stourbridge We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in the West Midlands, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Stourbridge and Birmingham. As Resident Liaison Officer you will be working on a kitchens and bathrooms refurbishment project, where you will be accountable for: Keeping residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
Resident Liaison Officer - Cambridgeshire Temp to perm contract£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Ely, Huntingdon, Cambridge and the surrounding areas. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Cambridgeshire, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Cambridge and surrounding areas. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
Oct 20, 2025
Full time
Resident Liaison Officer - Cambridgeshire Temp to perm contract£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Ely, Huntingdon, Cambridge and the surrounding areas. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Cambridgeshire, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Cambridge and surrounding areas. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area
Oct 20, 2025
Contract
We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
Oct 20, 2025
Full time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
Oct 20, 2025
Full time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
Job Title: Resident Liaison Officer Location: Harlow Salary: 31,000 per annum + 3k Car Allowance Sector: Social Housing must have clean valid UK driving licence, own vehicle and clean DBS. FRA AND EXTERNAL WORKS Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). PLEASE email CVs to:
Oct 17, 2025
Full time
Job Title: Resident Liaison Officer Location: Harlow Salary: 31,000 per annum + 3k Car Allowance Sector: Social Housing must have clean valid UK driving licence, own vehicle and clean DBS. FRA AND EXTERNAL WORKS Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). PLEASE email CVs to:
A progressive and people-focused principal contractor is looking to appoint a Resident Liaison Officer to support a major long-term fa ade remediation project in Leeds . With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. The initial project runs for over two years and involves internal and external works to student accommodation. You will play a key role in coordinating access, organising handovers, and liaising closely with both the client and multiple trades to ensure rooms are returned to a high standard after works are completed. Projects range in value up to 22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public-sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed 50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach, while maintaining strong family values and a culture of trust and development. Resident Liaison Officer - Salary & Benefits Salary: 40,000 - 55,000 (DOE) 25-30 days holiday + Bank Holidays Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Resident Liaison Officer - Job Overview Based full-time on a live project site in Leeds (initial project duration: 2+ years) Coordinating with multiple internal trades to manage works and ensure timely handovers (approx. 30-40 rooms per week) Liaising with the client to organise room access and student vacating arrangements Overseeing the sequence of works including external fa ade installations and internal reinstatement (e.g., painting & decorating) Ensuring smooth communication between residents, trades, and site management Maintaining daily/weekly handover schedules and resolving access or snagging issues Resident Liaison Officer - Requirements Experience in construction liaison, site coordination or site management Prior experience as a Resident Liaison Officer or similar Strong organisational skills and the ability to manage multiple workflows Confident communicator able to work closely with clients and residents Previous experience in occupied refurbishments or student accommodation preferred Must be based within commutable distance to Leeds What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Oct 17, 2025
Full time
A progressive and people-focused principal contractor is looking to appoint a Resident Liaison Officer to support a major long-term fa ade remediation project in Leeds . With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. The initial project runs for over two years and involves internal and external works to student accommodation. You will play a key role in coordinating access, organising handovers, and liaising closely with both the client and multiple trades to ensure rooms are returned to a high standard after works are completed. Projects range in value up to 22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public-sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed 50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach, while maintaining strong family values and a culture of trust and development. Resident Liaison Officer - Salary & Benefits Salary: 40,000 - 55,000 (DOE) 25-30 days holiday + Bank Holidays Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Resident Liaison Officer - Job Overview Based full-time on a live project site in Leeds (initial project duration: 2+ years) Coordinating with multiple internal trades to manage works and ensure timely handovers (approx. 30-40 rooms per week) Liaising with the client to organise room access and student vacating arrangements Overseeing the sequence of works including external fa ade installations and internal reinstatement (e.g., painting & decorating) Ensuring smooth communication between residents, trades, and site management Maintaining daily/weekly handover schedules and resolving access or snagging issues Resident Liaison Officer - Requirements Experience in construction liaison, site coordination or site management Prior experience as a Resident Liaison Officer or similar Strong organisational skills and the ability to manage multiple workflows Confident communicator able to work closely with clients and residents Previous experience in occupied refurbishments or student accommodation preferred Must be based within commutable distance to Leeds What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Oct 17, 2025
Contract
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 17, 2025
Full time
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Site Manager -Retrofit and planned works £50-60k + package and Benefits Full-time, permanent position Based in Battersea YOU MUST HAVE A STRONG RETROFIT BACKGROUND TO BE CONSIDERED FOR THIS ROLE. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Battersea.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
Oct 17, 2025
Full time
Site Manager -Retrofit and planned works £50-60k + package and Benefits Full-time, permanent position Based in Battersea YOU MUST HAVE A STRONG RETROFIT BACKGROUND TO BE CONSIDERED FOR THIS ROLE. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Battersea.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
Site Manager - Planned retrofit works £50k - £55k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 17, 2025
Full time
Site Manager - Planned retrofit works £50k - £55k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Site Manager - Social Housing Planned works Salary: £46,000 + car allowance or company vehicle Full-time, permanent Based in Oldbury We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Oldbury.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + benefits. For your chance of securing this role please apply online now, or for more information, call Lucy on !
Oct 17, 2025
Full time
Site Manager - Social Housing Planned works Salary: £46,000 + car allowance or company vehicle Full-time, permanent Based in Oldbury We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Oldbury.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + benefits. For your chance of securing this role please apply online now, or for more information, call Lucy on !
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Harrogate/SelbyFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Oct 17, 2025
Full time
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Harrogate/SelbyFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Oct 17, 2025
Full time
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Howells Recruitment
Welwyn Garden City, Hertfordshire
Site Manager - Planned retrofit works £55k + Benefits Welwyn based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Welwyn area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 17, 2025
Full time
Site Manager - Planned retrofit works £55k + Benefits Welwyn based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Welwyn area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Tenant Liaison Officer Wythenshawe, Manchester Salary: £30,000 per annum Key Benefits Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. This opportunity is ideal for a motivated individual with FIRAS knowledge who wants to contribute to a growing company with leadership potential and long-term rewards like profit sharing. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Oct 17, 2025
Full time
Tenant Liaison Officer Wythenshawe, Manchester Salary: £30,000 per annum Key Benefits Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. This opportunity is ideal for a motivated individual with FIRAS knowledge who wants to contribute to a growing company with leadership potential and long-term rewards like profit sharing. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Site Manager - Planned works Day rate: £250 Full-time, temp-perm position Based in Sheffield We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Sheffield.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this role please apply online now, or for more information, call Meg !
Oct 17, 2025
Full time
Site Manager - Planned works Day rate: £250 Full-time, temp-perm position Based in Sheffield We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Sheffield.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this role please apply online now, or for more information, call Meg !
Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professional advisers efficiently and effectively. The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them. Main Duties: • To be the principal co-ordinating link with residents on major work projects. • To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties. • Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards. • Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works. • Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme. If you have the desired skills, and this role sounds like something you would enjoy then apply today! The managers understand the stress of the role and are keen to support you to become the best you can be, while offering a strong rate of pay!
Oct 17, 2025
Full time
Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professional advisers efficiently and effectively. The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them. Main Duties: • To be the principal co-ordinating link with residents on major work projects. • To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties. • Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards. • Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works. • Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme. If you have the desired skills, and this role sounds like something you would enjoy then apply today! The managers understand the stress of the role and are keen to support you to become the best you can be, while offering a strong rate of pay!
We are now recruiting for a Tenant Liaison Officer in Manchester. This is a temporary position for a minimum of 6-8 weeks, on a full-time basis, working 40 hours a week. We are offering hourly rates between £15 and £17 an hour. Your new role Act as the first point of contact for tenants throughout the project Provide clear updates on work schedules, access requirements, and progress Handle queries and complaints with professionalism and empathy Liaise with site managers and contractors to coordinate resident needs Maintain accurate records of communications and appointments What you'll need to succeed Previous experience in a TLO, CLO, Resident Liaison, or similar role Ability to work independently and manage multiple priorities Full UK Driving Licence What you'll get in return Competitive Hourly Rates Option to be paid PAYE or Umbrella Full-Time Working Hours What you need to do now If you're interested in this role and have the relevant experience, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 17, 2025
Full time
We are now recruiting for a Tenant Liaison Officer in Manchester. This is a temporary position for a minimum of 6-8 weeks, on a full-time basis, working 40 hours a week. We are offering hourly rates between £15 and £17 an hour. Your new role Act as the first point of contact for tenants throughout the project Provide clear updates on work schedules, access requirements, and progress Handle queries and complaints with professionalism and empathy Liaise with site managers and contractors to coordinate resident needs Maintain accurate records of communications and appointments What you'll need to succeed Previous experience in a TLO, CLO, Resident Liaison, or similar role Ability to work independently and manage multiple priorities Full UK Driving Licence What you'll get in return Competitive Hourly Rates Option to be paid PAYE or Umbrella Full-Time Working Hours What you need to do now If you're interested in this role and have the relevant experience, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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