Adecco are pleased to be recruiting for a Property Operations Support Officer to join Northamptonshire Police. Permanent Full time, Monday - Friday 30,333 - 32,613 per annum Fully office based This role requires you to drive around the County - therefore you must have a Full UK Driving License and access to your own vehicle. Job Purpose: To effectively support the Deputy Property Operations Manager to deliver and make well informed decisions concerning property management. develop reports based upon reliable and accurate information. To support the work of the Enabling Services Commercial and Property Team, by ensuring adherence to legislative and non-legislative guidance and requirements for the safe effective delivery of property services.Responsibilities: Providing second line advice, support, guidance and resolution to the organisations about property defects and other wider property requirements, to ensure that the Organisations operate: (i) Consistently and effectively in the implementation and application of all property procedures and policies, and; (ii) Compliantly with all internal and external policies and regulations. Support the Property department in keeping an accurate system and record of all of the KPI data. Inputting, handling and analysing compliance data with the purpose of providing bespoke management information reports on request and in a timely fashion in respect of legislative requirements. Provide support to the DPOM in the resolution to a wide variety of property management areas to ensure property functions are effectively delivered and value for money is realised/obtained Assist the Property department in undertaking activities in support of FOIA, audit and inspection requests. Liaise and work co-operatively with the Organisations to provide the required documentation, discuss ongoing property issues, contracts and to escalate any issues to the Deputy Property Operations Manager, or Hub Team Leader where appropriate. Work with the Organisations and any partner agencies/ other Forces or Fire Services as required and attend meetings on behalf of the Deputy Property Operations Manager. Assist the Deputy Property Operations Manager by developing and maintaining systems and processes to ensure the efficient and effective management of property services (e.g. resolution of defects, contract management and allocation of suppliers to defects) Provide advice and information to the Services to ensure all required property documentation is submitted correctly and in a timely manner (such as business cases to support re locations/office moves and any other documentation required from time to time in line with processes) Admin responsibilities will include but not be limited to keeping electronic records of requests within the department, taking responsibility for maintaining paper records including copies of contract and property documentation and taking comprehensive notes. As required, support other commensurate roles within the department in the Research and identification of procurement routes to market that comply with the organisations policies and procedures and, where necessary support in the completion of low value ITQs.Knowledge & Experience Required: Good working knowledge of property service functions in a public sector environment Experience of meeting deadlines and working under pressure Practical experience in the accurate maintenance of records Experience of managing raw data and providing relevant and meaningful reports on request in various formats Proven experience in the use of word, excel, outlook A good understanding of financial systems for the purchasing of good and services If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force. Please note, due to Police Criteria, you must have lived in the UK for at least the last 5 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting. Closing Date: 12th August 2025 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Dec 05, 2025
Full time
Adecco are pleased to be recruiting for a Property Operations Support Officer to join Northamptonshire Police. Permanent Full time, Monday - Friday 30,333 - 32,613 per annum Fully office based This role requires you to drive around the County - therefore you must have a Full UK Driving License and access to your own vehicle. Job Purpose: To effectively support the Deputy Property Operations Manager to deliver and make well informed decisions concerning property management. develop reports based upon reliable and accurate information. To support the work of the Enabling Services Commercial and Property Team, by ensuring adherence to legislative and non-legislative guidance and requirements for the safe effective delivery of property services.Responsibilities: Providing second line advice, support, guidance and resolution to the organisations about property defects and other wider property requirements, to ensure that the Organisations operate: (i) Consistently and effectively in the implementation and application of all property procedures and policies, and; (ii) Compliantly with all internal and external policies and regulations. Support the Property department in keeping an accurate system and record of all of the KPI data. Inputting, handling and analysing compliance data with the purpose of providing bespoke management information reports on request and in a timely fashion in respect of legislative requirements. Provide support to the DPOM in the resolution to a wide variety of property management areas to ensure property functions are effectively delivered and value for money is realised/obtained Assist the Property department in undertaking activities in support of FOIA, audit and inspection requests. Liaise and work co-operatively with the Organisations to provide the required documentation, discuss ongoing property issues, contracts and to escalate any issues to the Deputy Property Operations Manager, or Hub Team Leader where appropriate. Work with the Organisations and any partner agencies/ other Forces or Fire Services as required and attend meetings on behalf of the Deputy Property Operations Manager. Assist the Deputy Property Operations Manager by developing and maintaining systems and processes to ensure the efficient and effective management of property services (e.g. resolution of defects, contract management and allocation of suppliers to defects) Provide advice and information to the Services to ensure all required property documentation is submitted correctly and in a timely manner (such as business cases to support re locations/office moves and any other documentation required from time to time in line with processes) Admin responsibilities will include but not be limited to keeping electronic records of requests within the department, taking responsibility for maintaining paper records including copies of contract and property documentation and taking comprehensive notes. As required, support other commensurate roles within the department in the Research and identification of procurement routes to market that comply with the organisations policies and procedures and, where necessary support in the completion of low value ITQs.Knowledge & Experience Required: Good working knowledge of property service functions in a public sector environment Experience of meeting deadlines and working under pressure Practical experience in the accurate maintenance of records Experience of managing raw data and providing relevant and meaningful reports on request in various formats Proven experience in the use of word, excel, outlook A good understanding of financial systems for the purchasing of good and services If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force. Please note, due to Police Criteria, you must have lived in the UK for at least the last 5 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting. Closing Date: 12th August 2025 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Building Control Officer Salary: £62,669 per year Location: Bristol Contract Type: Permanent, Full-time Sanctuary Personnel, a leading recruitment agency within the public sector, is looking for an experienced Senior Building Control Officer to join a local authority s Building Regulations & Standards Development Management service in Bristol. This is an exciting opportunity to play a key role in enforcing Building Regulations and associated legislation as a Registered Building Inspector under the Building Safety Act 2022. You will manage development proposals through all stages of the Building Control process, from pre-application to completion, while acting as a technical adviser and decision maker on complex and high-profile projects. Main Duties and Responsibilities: Lead the development team approach for major projects, ensuring compliance with Central Government policy, corporate initiatives, and developer aspirations. Act as lead officer on Building Control matters for High-Risk Buildings in coordination with the Building Safety Regulator. Maintain a detailed and up-to-date knowledge of Building Regulations, structural engineering, fire engineering, or other relevant specialisms. Interpret government guidance and Building Control policy, preparing the council s case for appeals, determinations, and court proceedings as required. Maximise Building Control revenues by maintaining market share and ensuring timely determination of applications. Provide technical oversight, guidance, and training for Class 2 Building Control Surveyors. Uphold ethical standards by prioritising compliance with regulations over commercial considerations. Ensure safe working practices are adopted in accordance with corporate health and safety policies. Essential Requirements (BG11 Level): Relevant qualification such as a Degree in Construction or Building Surveying, or HNC in Building/Civils/Structures, or equivalent. Valid registration (where enacted) with the Building Safety Regulator to perform the restricted function of a Building Inspector (minimum Class 2). Strong understanding of the legislative framework for Local Authority Building Control and detailed knowledge of Building Regulations. Proven experience working in a Building Control Body, ideally within a major urban environment. Excellent communication, customer service, and interpersonal skills. Proficient in Microsoft Office applications and confident using new technology. To progress to BG12 level, you must also: Hold full corporate membership with a recognised professional body (e.g. RICS, Association of Building Engineers, Institution of Structural/Civil/Fire Engineers). Hold valid Building Safety Regulator registration at Class 2 or Class 3 (or working towards Class 3). Demonstrate above-satisfactory performance ratings through performance management reviews. Desirable Skills and Experience: Ability to promote and market Building Control services to private sector partners. Experience mentoring or training less experienced colleagues. Understanding of local government operations and decision-making processes. Awareness of continuous service improvement within planning and development functions. About Sanctuary Personnel: Sanctuary Personnel is an award-winning recruitment agency with an excellent rating on Trustpilot based on over 1,000 reviews. We are dedicated to helping professionals find roles that match their skills and experience, offering competitive rates and exceptional support.
Dec 05, 2025
Full time
Senior Building Control Officer Salary: £62,669 per year Location: Bristol Contract Type: Permanent, Full-time Sanctuary Personnel, a leading recruitment agency within the public sector, is looking for an experienced Senior Building Control Officer to join a local authority s Building Regulations & Standards Development Management service in Bristol. This is an exciting opportunity to play a key role in enforcing Building Regulations and associated legislation as a Registered Building Inspector under the Building Safety Act 2022. You will manage development proposals through all stages of the Building Control process, from pre-application to completion, while acting as a technical adviser and decision maker on complex and high-profile projects. Main Duties and Responsibilities: Lead the development team approach for major projects, ensuring compliance with Central Government policy, corporate initiatives, and developer aspirations. Act as lead officer on Building Control matters for High-Risk Buildings in coordination with the Building Safety Regulator. Maintain a detailed and up-to-date knowledge of Building Regulations, structural engineering, fire engineering, or other relevant specialisms. Interpret government guidance and Building Control policy, preparing the council s case for appeals, determinations, and court proceedings as required. Maximise Building Control revenues by maintaining market share and ensuring timely determination of applications. Provide technical oversight, guidance, and training for Class 2 Building Control Surveyors. Uphold ethical standards by prioritising compliance with regulations over commercial considerations. Ensure safe working practices are adopted in accordance with corporate health and safety policies. Essential Requirements (BG11 Level): Relevant qualification such as a Degree in Construction or Building Surveying, or HNC in Building/Civils/Structures, or equivalent. Valid registration (where enacted) with the Building Safety Regulator to perform the restricted function of a Building Inspector (minimum Class 2). Strong understanding of the legislative framework for Local Authority Building Control and detailed knowledge of Building Regulations. Proven experience working in a Building Control Body, ideally within a major urban environment. Excellent communication, customer service, and interpersonal skills. Proficient in Microsoft Office applications and confident using new technology. To progress to BG12 level, you must also: Hold full corporate membership with a recognised professional body (e.g. RICS, Association of Building Engineers, Institution of Structural/Civil/Fire Engineers). Hold valid Building Safety Regulator registration at Class 2 or Class 3 (or working towards Class 3). Demonstrate above-satisfactory performance ratings through performance management reviews. Desirable Skills and Experience: Ability to promote and market Building Control services to private sector partners. Experience mentoring or training less experienced colleagues. Understanding of local government operations and decision-making processes. Awareness of continuous service improvement within planning and development functions. About Sanctuary Personnel: Sanctuary Personnel is an award-winning recruitment agency with an excellent rating on Trustpilot based on over 1,000 reviews. We are dedicated to helping professionals find roles that match their skills and experience, offering competitive rates and exceptional support.
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Waste Segregation Officer - FELTHAM Holiday cover / sicknes cover - immediate Monday to Saturday pt Part time 07.00 - 10.00 18 hours per week About the role As a Waste Segregation Officer you'll be contributing to an ever-growing established company that's helping customers reduce their impact on the environment, conserve natural resources and reduce landfill. What will I be doing? You will be organising our customers waste from bin bags into the correct recycling and non-recycling bin locations. You will also be on our customers site and will have to liaise with our customers if there are any issues or additional requirements. What are the requirements? You must be able to demonstrate reliability, good communication skills and a willingness to want to help our customers create a cleaner environment. Excellent attention to detail as you will be organising our customers waste into recycling and non recycling bins. Experience of working in the waste industry is desirable but not essential. Experience dealing with customers face to face would be desirable. Overview We are seeking a dedicated Waste Operative to join our team. The successful candidate will be responsible for the safe and efficient handling of waste materials, ensuring environmental compliance and maintaining cleanliness across our facilities. This role offers an opportunity to work in a dynamic environment where safety, organisation, and physical capability are essential. Prior experience in waste management or mechanical knowledge is advantageous but not mandatory, as training will be provided. Responsibilities Collect, sort, and dispose of waste materials in accordance with company procedures and environmental regulations. Operate waste handling equipment safely and effectively, including compactors and balers. Assist with the loading and unloading of waste containers using appropriate lifting techniques. Ensure all waste areas are kept clean, organised, and free from hazards. Conduct routine inspections of waste storage areas to identify potential issues or safety concerns. Follow health and safety protocols at all times to minimise risks associated with heavy lifting and machinery operation. Collaborate with team members to optimise waste management processes and improve operational efficiency. Experience Previous experience in waste management, recycling, or related fields is desirable but not essential. Mechanical knowledge or familiarity with waste handling equipment is a plus. Ability to perform heavy lifting safely and effectively is required. Physical fitness to undertake manual tasks throughout the shift is necessary. A proactive attitude towards safety and environmental standards is highly valued. This role provides an excellent opportunity for individuals seeking a physically active position within a supportive team environment, committed to sustainability and safety standards. Job Type: Part-time Work Location: In person
Dec 04, 2025
Seasonal
Waste Segregation Officer - FELTHAM Holiday cover / sicknes cover - immediate Monday to Saturday pt Part time 07.00 - 10.00 18 hours per week About the role As a Waste Segregation Officer you'll be contributing to an ever-growing established company that's helping customers reduce their impact on the environment, conserve natural resources and reduce landfill. What will I be doing? You will be organising our customers waste from bin bags into the correct recycling and non-recycling bin locations. You will also be on our customers site and will have to liaise with our customers if there are any issues or additional requirements. What are the requirements? You must be able to demonstrate reliability, good communication skills and a willingness to want to help our customers create a cleaner environment. Excellent attention to detail as you will be organising our customers waste into recycling and non recycling bins. Experience of working in the waste industry is desirable but not essential. Experience dealing with customers face to face would be desirable. Overview We are seeking a dedicated Waste Operative to join our team. The successful candidate will be responsible for the safe and efficient handling of waste materials, ensuring environmental compliance and maintaining cleanliness across our facilities. This role offers an opportunity to work in a dynamic environment where safety, organisation, and physical capability are essential. Prior experience in waste management or mechanical knowledge is advantageous but not mandatory, as training will be provided. Responsibilities Collect, sort, and dispose of waste materials in accordance with company procedures and environmental regulations. Operate waste handling equipment safely and effectively, including compactors and balers. Assist with the loading and unloading of waste containers using appropriate lifting techniques. Ensure all waste areas are kept clean, organised, and free from hazards. Conduct routine inspections of waste storage areas to identify potential issues or safety concerns. Follow health and safety protocols at all times to minimise risks associated with heavy lifting and machinery operation. Collaborate with team members to optimise waste management processes and improve operational efficiency. Experience Previous experience in waste management, recycling, or related fields is desirable but not essential. Mechanical knowledge or familiarity with waste handling equipment is a plus. Ability to perform heavy lifting safely and effectively is required. Physical fitness to undertake manual tasks throughout the shift is necessary. A proactive attitude towards safety and environmental standards is highly valued. This role provides an excellent opportunity for individuals seeking a physically active position within a supportive team environment, committed to sustainability and safety standards. Job Type: Part-time Work Location: In person
he Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Wolverhampton. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
Dec 04, 2025
Contract
he Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Wolverhampton. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
This is an exciting opportunity for a Development Officer to contribute to the growth and success of construction projects within the not-for-profit sector. The role is based in Manchester and requires a detail-oriented professional to manage and oversee development initiatives effectively. Client Details Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. Profile Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. Job Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Dec 04, 2025
Full time
This is an exciting opportunity for a Development Officer to contribute to the growth and success of construction projects within the not-for-profit sector. The role is based in Manchester and requires a detail-oriented professional to manage and oversee development initiatives effectively. Client Details Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. Profile Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. Job Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Senior Surveyor - Building Control - Reading Access Talent are pleased to partner with an industry leader within the Building Control who are currently looking for a Senior Surveyor to bolster their established team Reading. If you're a Building Control Officer that is looking to join a forward thinking company, who understand the work life balance and offer agile working solutions to help you get the most out of your week then get in touch. They are an established approved inspector offering services to the commercial and domestic market across the UK. Who are looking for a building control surveyor to carry out plan appraisals, statutory consultations and site inspections as well as developing our existing client base in London. Qualifications Chartered membership of an appropriate professional institution (RICS, CABE, CIOB) Experience in the construction industry with relevant experience in Building Control Experience of plan appraisal of residential developments and associated non-residential uses Awareness of forensic investigations of buildings, defect identification and repair Proven ability to make pragmatic and value decisions on compliance with Building Regulations Able to work with the minimum of supervision, in line with established policies and procedures Knowledge of environmental issues and relevant standards/legislation Benefits Private Medical Insurance Annual Salary Reviews Certified Training Company Holidays Ten Year Service Award Scheme Our client is offering a competitive salary and a fantastic opportunity for career development, for more information and to apply for the position submit your CV to this vacancy
Dec 04, 2025
Full time
Senior Surveyor - Building Control - Reading Access Talent are pleased to partner with an industry leader within the Building Control who are currently looking for a Senior Surveyor to bolster their established team Reading. If you're a Building Control Officer that is looking to join a forward thinking company, who understand the work life balance and offer agile working solutions to help you get the most out of your week then get in touch. They are an established approved inspector offering services to the commercial and domestic market across the UK. Who are looking for a building control surveyor to carry out plan appraisals, statutory consultations and site inspections as well as developing our existing client base in London. Qualifications Chartered membership of an appropriate professional institution (RICS, CABE, CIOB) Experience in the construction industry with relevant experience in Building Control Experience of plan appraisal of residential developments and associated non-residential uses Awareness of forensic investigations of buildings, defect identification and repair Proven ability to make pragmatic and value decisions on compliance with Building Regulations Able to work with the minimum of supervision, in line with established policies and procedures Knowledge of environmental issues and relevant standards/legislation Benefits Private Medical Insurance Annual Salary Reviews Certified Training Company Holidays Ten Year Service Award Scheme Our client is offering a competitive salary and a fantastic opportunity for career development, for more information and to apply for the position submit your CV to this vacancy
LABC (Local Authority Building Control)
Great Houghton, Northamptonshire
A local authority in Northampton is seeking a Senior Building Control Officer to ensure compliance with building regulations. This role involves checking plans, conducting site inspections, and providing essential advice to professionals and the public. Candidates should have relevant qualifications and experience as a Registered Building Inspector, with a strong understanding of safety and sustainability. The position includes a generous benefits package with flexible working options, aiming to positively impact local development.
Dec 04, 2025
Full time
A local authority in Northampton is seeking a Senior Building Control Officer to ensure compliance with building regulations. This role involves checking plans, conducting site inspections, and providing essential advice to professionals and the public. Candidates should have relevant qualifications and experience as a Registered Building Inspector, with a strong understanding of safety and sustainability. The position includes a generous benefits package with flexible working options, aiming to positively impact local development.
Building Safety Compliance Lead (Design) Job Alerts Link Apply now Job Description Building Safety Compliance Lead (Design) Job Location City: London Country/Region: United Kingdom Contract Type: Permanent Contract Full/Part Time: Full Time Remote/Onsite: On-site/Office based Travel Requirements: Occasional travel Requisition ID: 2282 Information at a Glance Role Overview The Building Safety Act (BSA) Compliance Lead is a key member of the design team responsible for developing, structuring, coordinating and maintaining the company's approach to the BSA and associated regulations (including PAS 8671 and PAS 8672). The role involves understanding the technical and process impacts of the BSA on our projects, maintaining relationships with regulators and industry bodies, and driving cross-functional engagement and compliance across the organisation. Qualifications and Skills Proven experience in design management within construction or a related sector Strong understanding of UK building regulations, with specific focus on the Building Safety Act Excellent organisational and communication skills; ability to lead cross functional teams Experience in project submission processes (Gateway 2/3, PC/PD roles) Ability to interpret, explain and implement regulatory requirements Proactive in external networking and internal knowledge sharing Experience in delivering training and writing technical documentation would be advantageous Key Responsibilities Regulatory Awareness & Application Understand and interpret the implications of the Building Safety Act (BSA) for all company projects, both from technical and process perspectives Try to create a direct link with the BSA regulator to monitor updates and regulatory evolutions (working group) Liaise with the Building Control Officer's (BCO) to identify industry or project specific requirements to ensure effective collaboration Cross Functional Coordination Lead and animate the BSA compliance strategy across BYUK, involving all departments (Commercial, Design, Execution, Preconstruction, etc.) Organise and centralise project submissions under BSA, specifically Principal Designer (PD) and Principal Contractor (PC) submissions Support teams in preparing Gateway 2 and Gateway 3 submissions (documentation, standardisation of responses, etc.) Develop and maintain a common strategy and roadmap for Gateway 2 submissions (planning, resources allocation, deadlines) External Engagement & Intelligence Conduct regular external monitoring of regulatory updates and best practices (Build UK, consultants, industry forums, etc.) Act as the main point of contact for external consultants regarding BSA compliance Internal Communication & Training Organise and deliver internal training sessions and communications on BSA topics Animate and facilitate a dedicated internal working group on BSA compliance Technical Guidance & Tools Create and update technical guides and best practice documents for project teams regarding BSA compliance Ensure all submitted documents and guides are standardised and reflect current regulatory requirements Why Bouygues UK Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture our values reflect how we operate with Respect, Commitment, Pioneering, Sharing. We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days 2 paid volunteering days a year Pension scheme Life insurance Private medical insurance Generous share scheme BY Extra - opt into lifestyle benefits Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. Together with our partners and clients, Bouygues UK delivers award winning construction, development and regeneration projects to the most exacting standards across public and commercial private sectors. Bouygues UK is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €32 billion and operations in over 100 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues, we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We value your privacy, and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.
Dec 04, 2025
Full time
Building Safety Compliance Lead (Design) Job Alerts Link Apply now Job Description Building Safety Compliance Lead (Design) Job Location City: London Country/Region: United Kingdom Contract Type: Permanent Contract Full/Part Time: Full Time Remote/Onsite: On-site/Office based Travel Requirements: Occasional travel Requisition ID: 2282 Information at a Glance Role Overview The Building Safety Act (BSA) Compliance Lead is a key member of the design team responsible for developing, structuring, coordinating and maintaining the company's approach to the BSA and associated regulations (including PAS 8671 and PAS 8672). The role involves understanding the technical and process impacts of the BSA on our projects, maintaining relationships with regulators and industry bodies, and driving cross-functional engagement and compliance across the organisation. Qualifications and Skills Proven experience in design management within construction or a related sector Strong understanding of UK building regulations, with specific focus on the Building Safety Act Excellent organisational and communication skills; ability to lead cross functional teams Experience in project submission processes (Gateway 2/3, PC/PD roles) Ability to interpret, explain and implement regulatory requirements Proactive in external networking and internal knowledge sharing Experience in delivering training and writing technical documentation would be advantageous Key Responsibilities Regulatory Awareness & Application Understand and interpret the implications of the Building Safety Act (BSA) for all company projects, both from technical and process perspectives Try to create a direct link with the BSA regulator to monitor updates and regulatory evolutions (working group) Liaise with the Building Control Officer's (BCO) to identify industry or project specific requirements to ensure effective collaboration Cross Functional Coordination Lead and animate the BSA compliance strategy across BYUK, involving all departments (Commercial, Design, Execution, Preconstruction, etc.) Organise and centralise project submissions under BSA, specifically Principal Designer (PD) and Principal Contractor (PC) submissions Support teams in preparing Gateway 2 and Gateway 3 submissions (documentation, standardisation of responses, etc.) Develop and maintain a common strategy and roadmap for Gateway 2 submissions (planning, resources allocation, deadlines) External Engagement & Intelligence Conduct regular external monitoring of regulatory updates and best practices (Build UK, consultants, industry forums, etc.) Act as the main point of contact for external consultants regarding BSA compliance Internal Communication & Training Organise and deliver internal training sessions and communications on BSA topics Animate and facilitate a dedicated internal working group on BSA compliance Technical Guidance & Tools Create and update technical guides and best practice documents for project teams regarding BSA compliance Ensure all submitted documents and guides are standardised and reflect current regulatory requirements Why Bouygues UK Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture our values reflect how we operate with Respect, Commitment, Pioneering, Sharing. We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days 2 paid volunteering days a year Pension scheme Life insurance Private medical insurance Generous share scheme BY Extra - opt into lifestyle benefits Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. Together with our partners and clients, Bouygues UK delivers award winning construction, development and regeneration projects to the most exacting standards across public and commercial private sectors. Bouygues UK is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €32 billion and operations in over 100 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues, we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We value your privacy, and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.
Senior Surveyor - Oxford Access Talent is partnering with an industry leader within Building Control who are looking for a Senior Surveyor to bolster their established team in Oxford. If you are a Building Control Officer seeking a forward thinking company that offers work life balance and agile working solutions, this role may be for you. The company is an established approved inspector offering services to the commercial and domestic market across the UK. The senior surveyor will carry out plan appraisals, statutory consultations, and site inspections, and help develop the existing client base in London. Requirements Chartered membership of an appropriate professional institution (RICS, CABE, CIOB) Experience in the construction industry with relevant experience in Building Control Experience of plan appraisal of residential developments and associated non residential uses Awareness of forensic investigations of buildings, defect identification and repair Proven ability to make pragmatic and value decisions on compliance with Building Regulations Able to work with the minimum of supervision, in line with established policies and procedures Knowledge of environmental issues and relevant standards/legislation Benefits Private Medical Insurance Annual Salary Reviews Certified Training Company Holidays Ten Year Service Award Scheme Our client offers a competitive salary and a great opportunity for career development. For more information and to apply, submit your CV to this vacancy. BMS Engineer (Tridium Specialist) - Permanent Salary: £55,000 to £60,000 Per Annum Sector: Building Control & Surveying, Datacentre Contract Type: Permanent Town/City: Surrey We are seeking an experienced BMS Engineer with strong expertise in Tridium Niagara frameworks to join our team. The role involves the design, commissioning, integration, and ongoing support of Building Management systems. Class 3 Registered Building Inspector - London Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in London. Salary: £85,000 to £90,000 Per Annum Sector: Building Control & Surveying Contract Type: Full time Town/City: London Class 3 Registered Building Inspector - Oxford Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in Oxford. Salary: £70,000 to £85,000 Per Annum Sector: Building Control & Surveying Contract Type: Permanent Town/City: Oxford Class 3 Registered Building Inspector - Bradford Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in Bradford. Salary: £55,000 to £80,000 Per Annum Sector: Building Control & Surveying Contract Type: Full time Town/City: Bradford
Dec 04, 2025
Full time
Senior Surveyor - Oxford Access Talent is partnering with an industry leader within Building Control who are looking for a Senior Surveyor to bolster their established team in Oxford. If you are a Building Control Officer seeking a forward thinking company that offers work life balance and agile working solutions, this role may be for you. The company is an established approved inspector offering services to the commercial and domestic market across the UK. The senior surveyor will carry out plan appraisals, statutory consultations, and site inspections, and help develop the existing client base in London. Requirements Chartered membership of an appropriate professional institution (RICS, CABE, CIOB) Experience in the construction industry with relevant experience in Building Control Experience of plan appraisal of residential developments and associated non residential uses Awareness of forensic investigations of buildings, defect identification and repair Proven ability to make pragmatic and value decisions on compliance with Building Regulations Able to work with the minimum of supervision, in line with established policies and procedures Knowledge of environmental issues and relevant standards/legislation Benefits Private Medical Insurance Annual Salary Reviews Certified Training Company Holidays Ten Year Service Award Scheme Our client offers a competitive salary and a great opportunity for career development. For more information and to apply, submit your CV to this vacancy. BMS Engineer (Tridium Specialist) - Permanent Salary: £55,000 to £60,000 Per Annum Sector: Building Control & Surveying, Datacentre Contract Type: Permanent Town/City: Surrey We are seeking an experienced BMS Engineer with strong expertise in Tridium Niagara frameworks to join our team. The role involves the design, commissioning, integration, and ongoing support of Building Management systems. Class 3 Registered Building Inspector - London Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in London. Salary: £85,000 to £90,000 Per Annum Sector: Building Control & Surveying Contract Type: Full time Town/City: London Class 3 Registered Building Inspector - Oxford Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in Oxford. Salary: £70,000 to £85,000 Per Annum Sector: Building Control & Surveying Contract Type: Permanent Town/City: Oxford Class 3 Registered Building Inspector - Bradford Access Talent is partnering with an industry leader within Building Control who are looking for a Class 3 Registered Building Inspector to bolster their established team in Bradford. Salary: £55,000 to £80,000 Per Annum Sector: Building Control & Surveying Contract Type: Full time Town/City: Bradford
Health and Safety Officer Location: Eurocentral, ML1 4UF Salary: £40,000 per annum + Excellent Benefits! Contract: Full time, Permanent We have an opportunity for a Health and Safety Officer to join our Health and Safety team based in Eurocentral. The primary function of this role is to be the internal contact for all health and safety related matters. Supporting the Health and Safety Manager to develop and deliver a proactive health and safety service and providing competent technical and legal advice to all staff in a multi-site organisation and will be responsible for developing and maintaining safety management systems. Providing advice, guidance, assistance and support to all areas of the organisation in the delivery of: Health and Safety Policy Health and Safety procedures and Safe systems of work Compliance with health and safety legislation Conducting Audits, Investigations and Premises visits Risk Assessment Training The successful candidate will be an experienced Health and Safety Officer or equivalent with experience in a range of activities including audit, investigation and able to contribute to strategy and policy development. You will also hold a NEBOSH Diploma, relevant Degree or equivalent. A full drivers licence and access to your own car is essential as there is travel involved in this role. About You Key Experience: Experience within a Health and Safety Officer/Advisor role (essential) Experience in the social care sector & housing/facilities (desirable) Experience of developing, reviewing, implementing and monitoring safe systems of work Experience in providing health and safety advice with a knowledge and understanding of health and safety management techniques A demonstrable track record of delivering improved standards of safety Experience of conducting audits, investigations across a range of work activities Experience and knowledge of Fire Risk Assessments Experience in designing and delivering H&S training Abilities, Skills and Knowledge NEBOSH Diploma or equivalent Knowledge of current health and safety legislation Up to date professional knowledge through CPD Proficient in IT systems Full driving licence with access to a vehicle for business purposes Foster and maintain positive and productive internal and external relationships. Able to develop Health & Safety strategy and policy. Able to develop and deliver training materials. Able to produce statistical information & undertake analysis and associated reports. This role will involve travel and remote working. All applicants must have Right to Work in the UK. About Us At Enable we re passionate about developing all our staff and provide an extensive training programme, combined with a commitment to create career development opportunities. We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Remember, this is an exciting opportunity to join a group which is shaking up the social care sector in Scotland and making a real difference to people s lives. Don t miss the chance to help shape this journey. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. Terms and Conditions Apply Click on APPLY today! No agencies please.
Dec 03, 2025
Full time
Health and Safety Officer Location: Eurocentral, ML1 4UF Salary: £40,000 per annum + Excellent Benefits! Contract: Full time, Permanent We have an opportunity for a Health and Safety Officer to join our Health and Safety team based in Eurocentral. The primary function of this role is to be the internal contact for all health and safety related matters. Supporting the Health and Safety Manager to develop and deliver a proactive health and safety service and providing competent technical and legal advice to all staff in a multi-site organisation and will be responsible for developing and maintaining safety management systems. Providing advice, guidance, assistance and support to all areas of the organisation in the delivery of: Health and Safety Policy Health and Safety procedures and Safe systems of work Compliance with health and safety legislation Conducting Audits, Investigations and Premises visits Risk Assessment Training The successful candidate will be an experienced Health and Safety Officer or equivalent with experience in a range of activities including audit, investigation and able to contribute to strategy and policy development. You will also hold a NEBOSH Diploma, relevant Degree or equivalent. A full drivers licence and access to your own car is essential as there is travel involved in this role. About You Key Experience: Experience within a Health and Safety Officer/Advisor role (essential) Experience in the social care sector & housing/facilities (desirable) Experience of developing, reviewing, implementing and monitoring safe systems of work Experience in providing health and safety advice with a knowledge and understanding of health and safety management techniques A demonstrable track record of delivering improved standards of safety Experience of conducting audits, investigations across a range of work activities Experience and knowledge of Fire Risk Assessments Experience in designing and delivering H&S training Abilities, Skills and Knowledge NEBOSH Diploma or equivalent Knowledge of current health and safety legislation Up to date professional knowledge through CPD Proficient in IT systems Full driving licence with access to a vehicle for business purposes Foster and maintain positive and productive internal and external relationships. Able to develop Health & Safety strategy and policy. Able to develop and deliver training materials. Able to produce statistical information & undertake analysis and associated reports. This role will involve travel and remote working. All applicants must have Right to Work in the UK. About Us At Enable we re passionate about developing all our staff and provide an extensive training programme, combined with a commitment to create career development opportunities. We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Remember, this is an exciting opportunity to join a group which is shaking up the social care sector in Scotland and making a real difference to people s lives. Don t miss the chance to help shape this journey. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. Terms and Conditions Apply Click on APPLY today! No agencies please.
The Commercial Property Officer will oversee the management and operational aspects of commercial properties within the not-for-profit sector. This role is based in London and requires strong organisational skills to ensure smooth facilities management processes. 2 day's a week in the office. Client Details This organisation operates within the not-for-profit sector and is a medium-sized entity located in London. It focuses on providing efficient property management services and fostering a supportive work environment. Description Manage the day-to-day operations of commercial properties within the portfolio. Ensure compliance with health and safety regulations across all properties. Coordinate maintenance and repair work, liaising with contractors and service providers. Prepare and oversee budgets related to property operations and maintenance. Monitor and manage tenancy agreements, ensuring adherence to terms and conditions. Act as the primary point of contact for tenants, addressing any queries or issues promptly. Conduct regular property inspections to ensure the highest standards are maintained. Support the Facilities Management team in achieving strategic goals. Profile A successful Commercial Property Officer should have: Experience in facilities management or property management within the not-for-profit sector. Knowledge of health and safety regulations and their application in commercial properties. Strong organisational and problem-solving skills. Proficiency in managing budgets and financial planning. Excellent communication skills, both written and verbal. Ability to build and maintain professional relationships with tenants and stakeholders. Job Offer Competitive salary between 43,000 and 50,000 per annum. Comprehensive benefits package. 2 day's a week in the office Fixed-term contract with a focus on professional development. Opportunity to work in the not-for-profit sector in London. Supportive and collaborative team environment. If you are ready to take on this exciting opportunity as a Commercial Property Officer in London, we encourage you to apply today!
Dec 03, 2025
Full time
The Commercial Property Officer will oversee the management and operational aspects of commercial properties within the not-for-profit sector. This role is based in London and requires strong organisational skills to ensure smooth facilities management processes. 2 day's a week in the office. Client Details This organisation operates within the not-for-profit sector and is a medium-sized entity located in London. It focuses on providing efficient property management services and fostering a supportive work environment. Description Manage the day-to-day operations of commercial properties within the portfolio. Ensure compliance with health and safety regulations across all properties. Coordinate maintenance and repair work, liaising with contractors and service providers. Prepare and oversee budgets related to property operations and maintenance. Monitor and manage tenancy agreements, ensuring adherence to terms and conditions. Act as the primary point of contact for tenants, addressing any queries or issues promptly. Conduct regular property inspections to ensure the highest standards are maintained. Support the Facilities Management team in achieving strategic goals. Profile A successful Commercial Property Officer should have: Experience in facilities management or property management within the not-for-profit sector. Knowledge of health and safety regulations and their application in commercial properties. Strong organisational and problem-solving skills. Proficiency in managing budgets and financial planning. Excellent communication skills, both written and verbal. Ability to build and maintain professional relationships with tenants and stakeholders. Job Offer Competitive salary between 43,000 and 50,000 per annum. Comprehensive benefits package. 2 day's a week in the office Fixed-term contract with a focus on professional development. Opportunity to work in the not-for-profit sector in London. Supportive and collaborative team environment. If you are ready to take on this exciting opportunity as a Commercial Property Officer in London, we encourage you to apply today!
Your new company Hays are working with a leading provider of fire safety, security, and compliance services across the UK. With a strong reputation for technical excellence and customer focus, this company is committed to delivering safe, sustainable and high-quality solutions to its clients. Your new role The SHEQ Officer will support the Group's SHEQ strategy, ensuring compliance with legislation, industry standards, and company policies. This role will be central in promoting a strong safety culture, driving continuous improvement, and supporting operational excellence. While initially a fixed-term contract, there is a strong likelihood of the role becoming permanent for the right candidate. Key responsibilities include: Championing Safety, Health, Environment & Quality (SHEQ) across the Group. Carrying out audits, inspections, and risk assessments to keep our teams safe and compliant. Supporting incident investigations and ensuring lessons learnt are embedded. Driving sustainability initiatives and monitoring environmental performance. Supporting quality assurance processes to deliver excellence for our clients. Delivering training and engaging with staff to build a strong safety-first culture. What you'll need to succeed NEBOSH General Certificate (minimum) or equivalent SHEQ qualification. IOSH Membership Experience in a SHEQ role, ideally within construction, engineering, or fire safety industries. Familiarity with ISO standards (ISO 9001, ISO 14001, ISO 45001) Strong communication skills, with the ability to influence and inspire. A proactive, solutions-focused mindset and passion for safety, sustainability, and quality Valid UK driving licence What you'll get in return Competitive salary and benefits package. Real opportunity to transition into a permanent role. Professional development and career progression. Be part of a supportive, forward-thinking team making a difference every day. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 03, 2025
Full time
Your new company Hays are working with a leading provider of fire safety, security, and compliance services across the UK. With a strong reputation for technical excellence and customer focus, this company is committed to delivering safe, sustainable and high-quality solutions to its clients. Your new role The SHEQ Officer will support the Group's SHEQ strategy, ensuring compliance with legislation, industry standards, and company policies. This role will be central in promoting a strong safety culture, driving continuous improvement, and supporting operational excellence. While initially a fixed-term contract, there is a strong likelihood of the role becoming permanent for the right candidate. Key responsibilities include: Championing Safety, Health, Environment & Quality (SHEQ) across the Group. Carrying out audits, inspections, and risk assessments to keep our teams safe and compliant. Supporting incident investigations and ensuring lessons learnt are embedded. Driving sustainability initiatives and monitoring environmental performance. Supporting quality assurance processes to deliver excellence for our clients. Delivering training and engaging with staff to build a strong safety-first culture. What you'll need to succeed NEBOSH General Certificate (minimum) or equivalent SHEQ qualification. IOSH Membership Experience in a SHEQ role, ideally within construction, engineering, or fire safety industries. Familiarity with ISO standards (ISO 9001, ISO 14001, ISO 45001) Strong communication skills, with the ability to influence and inspire. A proactive, solutions-focused mindset and passion for safety, sustainability, and quality Valid UK driving licence What you'll get in return Competitive salary and benefits package. Real opportunity to transition into a permanent role. Professional development and career progression. Be part of a supportive, forward-thinking team making a difference every day. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Remote (visiting the office once per month depending on location) Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
Dec 03, 2025
Seasonal
ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Remote (visiting the office once per month depending on location) Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
Your new company Hays are working with a leading provider of fire safety, security, and compliance services across the UK. With a strong reputation for technical excellence and customer focus, this company is committed to delivering safe, sustainable and high-quality solutions to its clients. Your new role The Senior SHEQ Officer will be responsible for supporting and driving the Group's SHEQ strategy, ensuring compliance with legislation, industry standards, and company policies. This role will champion a culture of continuous improvement, safety awareness, and operational excellence across all business units. Working closely with the SHEQ Manager and wider operational teams, the successful candidate will engage in a wide variety of activities to ensure: Positive leadership: promote and support a positive safety, quality and environmental culture Regulatory compliance: ensure site and office activities comply with relevant national, local, and organisational regulations and best practice Incident Prevention: proactively identify and mitigate risks to reduce incidents and injuries Accurate Reporting: maintain accurate and timely SHEQ records of inspections, incidents, and corrective actions Stakeholder Communication: provide clear and timely communication to project teams, subcontractors, and management regarding SHEQ-related issues and improvements Audit Readiness: maintain documentation and readiness for internal and external audits Continuous Improvement: Identify opportunities to enhance performance and contribute to the development of improved SHEQ strategies What you'll need to succeed Nebosh Level 3 Certificate minimum (Nebosh Certificate in Occupational Health and Safety or Nebosh H&S Management for Construction preferred) Driving Licence and willingness to travel nationwide, including NI Experience in a similar role with a minimum of 3 years experience. Proficient in MS Office; experience with safety software/tools is an advantage. CSCS card It would be ideal if you had dealt with ISO 9001, 14001 and 45001 or a lead auditor / internal auditor. What you'll get in return In return, you will receive a wide range of company benefits, including a company car, pension scheme, medical insurance and more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 03, 2025
Full time
Your new company Hays are working with a leading provider of fire safety, security, and compliance services across the UK. With a strong reputation for technical excellence and customer focus, this company is committed to delivering safe, sustainable and high-quality solutions to its clients. Your new role The Senior SHEQ Officer will be responsible for supporting and driving the Group's SHEQ strategy, ensuring compliance with legislation, industry standards, and company policies. This role will champion a culture of continuous improvement, safety awareness, and operational excellence across all business units. Working closely with the SHEQ Manager and wider operational teams, the successful candidate will engage in a wide variety of activities to ensure: Positive leadership: promote and support a positive safety, quality and environmental culture Regulatory compliance: ensure site and office activities comply with relevant national, local, and organisational regulations and best practice Incident Prevention: proactively identify and mitigate risks to reduce incidents and injuries Accurate Reporting: maintain accurate and timely SHEQ records of inspections, incidents, and corrective actions Stakeholder Communication: provide clear and timely communication to project teams, subcontractors, and management regarding SHEQ-related issues and improvements Audit Readiness: maintain documentation and readiness for internal and external audits Continuous Improvement: Identify opportunities to enhance performance and contribute to the development of improved SHEQ strategies What you'll need to succeed Nebosh Level 3 Certificate minimum (Nebosh Certificate in Occupational Health and Safety or Nebosh H&S Management for Construction preferred) Driving Licence and willingness to travel nationwide, including NI Experience in a similar role with a minimum of 3 years experience. Proficient in MS Office; experience with safety software/tools is an advantage. CSCS card It would be ideal if you had dealt with ISO 9001, 14001 and 45001 or a lead auditor / internal auditor. What you'll get in return In return, you will receive a wide range of company benefits, including a company car, pension scheme, medical insurance and more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Interim Senior Procurement Officer Location: Dorset / Hybrid (minimum 2 days in office per week) £420 per day Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Dec 03, 2025
Contract
Interim Senior Procurement Officer Location: Dorset / Hybrid (minimum 2 days in office per week) £420 per day Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Damp & Mould Surveyor, London, £300 - £350 p/day PAYE/Umbrella Your new company This London-based local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which comes into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion. #
Dec 03, 2025
Seasonal
Damp & Mould Surveyor, London, £300 - £350 p/day PAYE/Umbrella Your new company This London-based local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which comes into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion. #
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Overall Purpose of Job The London Borough of Newham is recruiting to a number of exciting new roles as part of its building safety team, to support, design and deliver building safety throughout the organisation working closely with the residents living in our high rise homes. This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Job Context The post holder reports to the Head of Building Safety 1. The post holder has no line management responsibility - but may be required to manage a client services officer. 2. The post holder will work as a member of the team responsible for building safety across all the Council owned and managed housing assets. 3. The post holder will work collaboratively with all teams to deliver positive outcomes and maintain resident safety. 4. The post holder does not have budget responsibility, but has authority to instruct on all matters relating to fire and building safety for the buildings that are managed. 5. The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements. If you are interested in this role please send your updated CV in the first instance.
Dec 02, 2025
Seasonal
Overall Purpose of Job The London Borough of Newham is recruiting to a number of exciting new roles as part of its building safety team, to support, design and deliver building safety throughout the organisation working closely with the residents living in our high rise homes. This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Job Context The post holder reports to the Head of Building Safety 1. The post holder has no line management responsibility - but may be required to manage a client services officer. 2. The post holder will work as a member of the team responsible for building safety across all the Council owned and managed housing assets. 3. The post holder will work collaboratively with all teams to deliver positive outcomes and maintain resident safety. 4. The post holder does not have budget responsibility, but has authority to instruct on all matters relating to fire and building safety for the buildings that are managed. 5. The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements. If you are interested in this role please send your updated CV in the first instance.
