Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
17/01/2026
Full time
Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
17/01/2026
Full time
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
Fire Safety Programme Manager Contract: 9 Months Start: Mid-February 2026 Location: London (hybrid work arrangement) Salary: c£60k pro rata Build Recruitment are working in partnership with a supported housing provider to recruit an experienced Fire Safety Programme Manager on a 9-month contract basis. This is a key role overseeing the delivery of a fire safety programme across a portfolio of residential blocks. The Role You will be responsible for managing the overall fire safety programme, ensuring works are coordinated, budgets are controlled, and decisions are made efficiently as the programme evolves. While this role has a surveying-style oversight, it is not inspection-heavy; instead, it focuses on programme leadership, stakeholder management, and informed decision-making. You will work closely with an Employers Agent who manages detailed coordination, as well as established contractors and contract administration support. Your role is to client the programme, providing direction, resolving issues, and keeping delivery on track. Key Responsibilities Overall management of a fire safety works programme across multiple blocks Fire safety budget management and cost oversight Day-to-day leadership of the programme and works schedule Working closely with the EA, contractors, and internal stakeholders Making informed decisions where additional works or issues are identified Providing clear information and direction to support timely delivery Supporting the development and clarification of the role profile and programme structure About You Proven experience in fire safety management , ideally at programme level Strong background in programme or project management within housing or the built environment Comfortable managing works that may vary as new issues or requirements are identified Confident working in a client-side role, coordinating contractors and internal teams Able to make pragmatic decisions and keep momentum across a complex programme Surveying or property background beneficial, though not essential If you meet the criteria above and would like to work for a supported housing provider on meaningful, resident-focused work, apply today or contact Elise at Build Recruitment for more information.
17/01/2026
Contract
Fire Safety Programme Manager Contract: 9 Months Start: Mid-February 2026 Location: London (hybrid work arrangement) Salary: c£60k pro rata Build Recruitment are working in partnership with a supported housing provider to recruit an experienced Fire Safety Programme Manager on a 9-month contract basis. This is a key role overseeing the delivery of a fire safety programme across a portfolio of residential blocks. The Role You will be responsible for managing the overall fire safety programme, ensuring works are coordinated, budgets are controlled, and decisions are made efficiently as the programme evolves. While this role has a surveying-style oversight, it is not inspection-heavy; instead, it focuses on programme leadership, stakeholder management, and informed decision-making. You will work closely with an Employers Agent who manages detailed coordination, as well as established contractors and contract administration support. Your role is to client the programme, providing direction, resolving issues, and keeping delivery on track. Key Responsibilities Overall management of a fire safety works programme across multiple blocks Fire safety budget management and cost oversight Day-to-day leadership of the programme and works schedule Working closely with the EA, contractors, and internal stakeholders Making informed decisions where additional works or issues are identified Providing clear information and direction to support timely delivery Supporting the development and clarification of the role profile and programme structure About You Proven experience in fire safety management , ideally at programme level Strong background in programme or project management within housing or the built environment Comfortable managing works that may vary as new issues or requirements are identified Confident working in a client-side role, coordinating contractors and internal teams Able to make pragmatic decisions and keep momentum across a complex programme Surveying or property background beneficial, though not essential If you meet the criteria above and would like to work for a supported housing provider on meaningful, resident-focused work, apply today or contact Elise at Build Recruitment for more information.
Compliance Manager Social/Supported Housing £50,000 £60,000 Home-based with meetings This is an exciting opportunity to join a growing and ambitious organisation within the social and supported housing sector. They are now seeking a Compliance Manager to support the Executive Board in helping to shape governance processes, ensure regulatory standards are met, and improve reporting and decision-making. You will prepare Board papers, agendas and minutes, manage the annual governance cycle, support audits and assessments, and help embed good practice. To apply for this role, it is essential that you have experience in in social/supported housing or similar highly regulated housing and social communicty environments. You should be confident with goverance, board support and minute-taking and be used to working in a dynamic and diverse environment. In addition, you should possess excellent communication skills, be highly self motivated and confident in wirting and presenting reports and working at all levels upto board director. You should be organised, pro-active and thrive in continous systems improvement. A major part of your role will involve input to the quarterly in-depth Governance Report and Board Pack and all associated ad hoc or regular reports required for all Boards, Committees including the Government Body Regulator or Social Housing. It is therefore highly desirable that you have some knoweldge of this sector and that you are used to working with government and regulatory bodies within strict safety and regualatory guidelines. This is a great opportunity to join a forward thinking and innovative business where you can help shape the future and profess your career. The role is offered on a remote working basis with travel to Head Office in London on occassions and for meetings when required. Please note, this is not a care home business or organisation that provides care directly.
16/01/2026
Full time
Compliance Manager Social/Supported Housing £50,000 £60,000 Home-based with meetings This is an exciting opportunity to join a growing and ambitious organisation within the social and supported housing sector. They are now seeking a Compliance Manager to support the Executive Board in helping to shape governance processes, ensure regulatory standards are met, and improve reporting and decision-making. You will prepare Board papers, agendas and minutes, manage the annual governance cycle, support audits and assessments, and help embed good practice. To apply for this role, it is essential that you have experience in in social/supported housing or similar highly regulated housing and social communicty environments. You should be confident with goverance, board support and minute-taking and be used to working in a dynamic and diverse environment. In addition, you should possess excellent communication skills, be highly self motivated and confident in wirting and presenting reports and working at all levels upto board director. You should be organised, pro-active and thrive in continous systems improvement. A major part of your role will involve input to the quarterly in-depth Governance Report and Board Pack and all associated ad hoc or regular reports required for all Boards, Committees including the Government Body Regulator or Social Housing. It is therefore highly desirable that you have some knoweldge of this sector and that you are used to working with government and regulatory bodies within strict safety and regualatory guidelines. This is a great opportunity to join a forward thinking and innovative business where you can help shape the future and profess your career. The role is offered on a remote working basis with travel to Head Office in London on occassions and for meetings when required. Please note, this is not a care home business or organisation that provides care directly.
Confederation of Service Charities
Edinburgh, Midlothian
Scottish Veterans' Residences (SVR) - Property Services Manager Edinburgh 37.5 hours per week Annual Salary £55k Scottish Veterans' Residences (SVR) is Scotland's oldest military charity (SC012739). We were established in 1910 in reaction to the sight of Veterans rough sleeping on the streets of Edinburgh. Today, SVR is a Registered Social Landlord providing high quality, supported accommodation for military Veterans and former members of the Merchant Navy, who are homeless or in need. We provide supported accommodation for men and women of all ages, from our Residences in Edinburgh, Dundee and Glasgow. We also provide 45 properties under Scottish Secure Tenancies to the Armed Forces and Veterans Community (AFVC). Our built estate is mixed and spans 18th Century listed, Victorian, and 21st Century offices and accommodation. Following the retirement of the current incumbent, we want to recruit an exceptional individual to lead and manage SVR's property and assets. Reporting directly to the Chief Executive, you are a key member of the Senior Management Team and attend all meetings of the Governing Body. This is a pivotal role within SVR, managing the accommodation and assets needed to deliver our services for Veterans. It offers a fantastic and rewarding career opportunity for the successful candidate. An experienced professional, you will have proven ability and experience in property and asset management, preferentially within the regulated social housing sector. You will be comfortable in project management, which is underpinned with a formal qualification. You will be able to build and maintain relationships with contractors, and lead and manage your small housing and maintenance teams. You will embed our Values to work collaboratively and supportively to fulfil our Vision and Mission to support military Veterans and former members of the Merchant Navy. You will be a self-starter and able to work on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required to achieve membership of the Protecting Vulnerable Groups Scheme. You will be making a positive difference to the health and wellbeing of military Veterans and former members of the Merchant Navy, contributing to their support, and helping them to live as independently as they are able. In addition to salary, we offer a company car, enhanced company pension, life insurance cover, and membership of an Employee Assistance Programme. Responsibilities Lead and manage SVR's property and assets, ensuring delivery of services for Veterans. Report to the Chief Executive and attend Governing Body meetings as a senior management representative. Manage the accommodation and assets across SVR's portfolio. Lead and manage small housing and maintenance teams and build relationships with contractors. Embed SVR's Values and collaborate to fulfil the organisation's Vision and Mission. Qualifications Proven ability and experience in property and asset management, preferably within the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension and life insurance Employee Assistance Programme How to apply To apply for this role, send your CV and a covering letter explaining why you are suitable for this position to by the closing date of 10 October 2025.
16/01/2026
Full time
Scottish Veterans' Residences (SVR) - Property Services Manager Edinburgh 37.5 hours per week Annual Salary £55k Scottish Veterans' Residences (SVR) is Scotland's oldest military charity (SC012739). We were established in 1910 in reaction to the sight of Veterans rough sleeping on the streets of Edinburgh. Today, SVR is a Registered Social Landlord providing high quality, supported accommodation for military Veterans and former members of the Merchant Navy, who are homeless or in need. We provide supported accommodation for men and women of all ages, from our Residences in Edinburgh, Dundee and Glasgow. We also provide 45 properties under Scottish Secure Tenancies to the Armed Forces and Veterans Community (AFVC). Our built estate is mixed and spans 18th Century listed, Victorian, and 21st Century offices and accommodation. Following the retirement of the current incumbent, we want to recruit an exceptional individual to lead and manage SVR's property and assets. Reporting directly to the Chief Executive, you are a key member of the Senior Management Team and attend all meetings of the Governing Body. This is a pivotal role within SVR, managing the accommodation and assets needed to deliver our services for Veterans. It offers a fantastic and rewarding career opportunity for the successful candidate. An experienced professional, you will have proven ability and experience in property and asset management, preferentially within the regulated social housing sector. You will be comfortable in project management, which is underpinned with a formal qualification. You will be able to build and maintain relationships with contractors, and lead and manage your small housing and maintenance teams. You will embed our Values to work collaboratively and supportively to fulfil our Vision and Mission to support military Veterans and former members of the Merchant Navy. You will be a self-starter and able to work on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required to achieve membership of the Protecting Vulnerable Groups Scheme. You will be making a positive difference to the health and wellbeing of military Veterans and former members of the Merchant Navy, contributing to their support, and helping them to live as independently as they are able. In addition to salary, we offer a company car, enhanced company pension, life insurance cover, and membership of an Employee Assistance Programme. Responsibilities Lead and manage SVR's property and assets, ensuring delivery of services for Veterans. Report to the Chief Executive and attend Governing Body meetings as a senior management representative. Manage the accommodation and assets across SVR's portfolio. Lead and manage small housing and maintenance teams and build relationships with contractors. Embed SVR's Values and collaborate to fulfil the organisation's Vision and Mission. Qualifications Proven ability and experience in property and asset management, preferably within the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension and life insurance Employee Assistance Programme How to apply To apply for this role, send your CV and a covering letter explaining why you are suitable for this position to by the closing date of 10 October 2025.
The Stoll Foundation - Property Services Manager Location: Fulham base; onsite across all Stoll Foundation offices. Job type: Full-time (Monday to Friday - 9am to 5pm) Responsible to: Head of Property Services Direct Reports: None Salary: £50,000 per year, plus benefits. About Stoll: The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high quality homes and support that enables independence, dignity, and well being for those who have served their country. Job Purpose Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer focused property management service to ex Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day to day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. The closing date for this role is Friday, 28 November 2025.
16/01/2026
Full time
The Stoll Foundation - Property Services Manager Location: Fulham base; onsite across all Stoll Foundation offices. Job type: Full-time (Monday to Friday - 9am to 5pm) Responsible to: Head of Property Services Direct Reports: None Salary: £50,000 per year, plus benefits. About Stoll: The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high quality homes and support that enables independence, dignity, and well being for those who have served their country. Job Purpose Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer focused property management service to ex Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day to day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. The closing date for this role is Friday, 28 November 2025.
Reference: SM - Surrey_ Posted: January 6, 2026 No 1 Site Manager - Timber Frame Housing An award-winning, design-led PLC housebuilder is seeking an experienced Site Manager to take responsibility for an already in-progress 100 unit timber frame residential development set within the beautiful Surrey countryside. This is an excellent opportunity to join a high-quality housebuilder known for delivering thoughtfully designed homes, strong build standards and well-managed sites. You will be stepping into a live project and playing a key role in driving the development through its next phases to successful completion. The Role As Site Manager, you will have full day-to-day responsibility for the site, ensuring the project is delivered safely, on programme and to the highest quality standards expected of a premium residential developer. Key responsibilities include: Managing an active timber frame housing site from mid-stage through to completion Leading and motivating site teams and subcontractors Maintaining excellent health & safety standards and site presentation Driving build quality, programme and cost control Ensuring NHBC compliance and high-quality customer handovers Coordinating trades, materials and logistics efficiently Reporting progress to senior management and resolving site challenges proactively About You You will be an experienced Site Manager with a strong background in timber frame housing, confident taking ownership of an existing site and maintaining momentum. You will ideally have: A strong eye for quality and detail SMSTS, CSCS (Black or Gold) and First Aid qualifications The ability to manage live programmes and multiple trades A calm, professional and solutions-focused leadership style What's on Offer Car allowance or company car Pension, healthcare and additional PLC benefits Long-term career progression with a respected national housebuilder If you're a capable Site Manager looking to take over a live timber frame project with a quality-focused PLC developer, this is an excellent opportunity to step into a well-supported and professionally run site. Apply now for a confidential discussion, please send your CV to Chelsey - or call our Brighton Office on
15/01/2026
Full time
Reference: SM - Surrey_ Posted: January 6, 2026 No 1 Site Manager - Timber Frame Housing An award-winning, design-led PLC housebuilder is seeking an experienced Site Manager to take responsibility for an already in-progress 100 unit timber frame residential development set within the beautiful Surrey countryside. This is an excellent opportunity to join a high-quality housebuilder known for delivering thoughtfully designed homes, strong build standards and well-managed sites. You will be stepping into a live project and playing a key role in driving the development through its next phases to successful completion. The Role As Site Manager, you will have full day-to-day responsibility for the site, ensuring the project is delivered safely, on programme and to the highest quality standards expected of a premium residential developer. Key responsibilities include: Managing an active timber frame housing site from mid-stage through to completion Leading and motivating site teams and subcontractors Maintaining excellent health & safety standards and site presentation Driving build quality, programme and cost control Ensuring NHBC compliance and high-quality customer handovers Coordinating trades, materials and logistics efficiently Reporting progress to senior management and resolving site challenges proactively About You You will be an experienced Site Manager with a strong background in timber frame housing, confident taking ownership of an existing site and maintaining momentum. You will ideally have: A strong eye for quality and detail SMSTS, CSCS (Black or Gold) and First Aid qualifications The ability to manage live programmes and multiple trades A calm, professional and solutions-focused leadership style What's on Offer Car allowance or company car Pension, healthcare and additional PLC benefits Long-term career progression with a respected national housebuilder If you're a capable Site Manager looking to take over a live timber frame project with a quality-focused PLC developer, this is an excellent opportunity to step into a well-supported and professionally run site. Apply now for a confidential discussion, please send your CV to Chelsey - or call our Brighton Office on
We are currently seeking an experienced Site Manager to join our growing team at Connolly. This role will focus on managing windows and doors replacement works within the Social Housing sector, ensuring projects are delivered safely, on time, and to the highest standards. We have several exciting opportunities across Oldham and surrounding areas, where we are delivering specialist replacement schemes including uPVC windows, composite doors, and associated works. Previous experience managing window and door installation contracts is highly desirable, particularly where delivery, compliance, and health & safety are key priorities. A bit about us Connolly is a leading refurbishment company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for Ensuring full compliance with the scope of works, specification, and programme timelines Preparing progress reports, monitoring schedules, and signing off quality assurance documentation Managing delegated budgets in collaboration with the QS team to optimise project profitability Coordinating site teams, setting clear objectives, and planning daily activities to meet targets Allocating tasks and assessing performance to ensure high standards and capability alignment Conducting thorough inductions and maintaining accurate records Ensuring all operatives have the correct materials, PPE, and equipment to carry out works safely and effectively Maintaining a safe, clean, and tenant-considerate site environment Overseeing the quality of all window and door installations, whether delivered by direct labour or subcontractors Liaising with residents and client representatives to ensure clear communication and minimal disruption What we'd like from you Proven experience in Site Management, specifically within windows and doors replacement works Strong understanding of Social Housing environments and tenant engagement First Aid at Work certification Asbestos Awareness (desirable but not essential) Excellent organisational and communication skills What we'll give you This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.
15/01/2026
Full time
We are currently seeking an experienced Site Manager to join our growing team at Connolly. This role will focus on managing windows and doors replacement works within the Social Housing sector, ensuring projects are delivered safely, on time, and to the highest standards. We have several exciting opportunities across Oldham and surrounding areas, where we are delivering specialist replacement schemes including uPVC windows, composite doors, and associated works. Previous experience managing window and door installation contracts is highly desirable, particularly where delivery, compliance, and health & safety are key priorities. A bit about us Connolly is a leading refurbishment company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for Ensuring full compliance with the scope of works, specification, and programme timelines Preparing progress reports, monitoring schedules, and signing off quality assurance documentation Managing delegated budgets in collaboration with the QS team to optimise project profitability Coordinating site teams, setting clear objectives, and planning daily activities to meet targets Allocating tasks and assessing performance to ensure high standards and capability alignment Conducting thorough inductions and maintaining accurate records Ensuring all operatives have the correct materials, PPE, and equipment to carry out works safely and effectively Maintaining a safe, clean, and tenant-considerate site environment Overseeing the quality of all window and door installations, whether delivered by direct labour or subcontractors Liaising with residents and client representatives to ensure clear communication and minimal disruption What we'd like from you Proven experience in Site Management, specifically within windows and doors replacement works Strong understanding of Social Housing environments and tenant engagement First Aid at Work certification Asbestos Awareness (desirable but not essential) Excellent organisational and communication skills What we'll give you This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.
Connect2Luton are excited to recruit a Private Sector Housing Project Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: To improve living standards and ensure statutory compliance with relevant building safety requirements. Undertake specific service improvement projects work which includes inspecting dwellings and proactive enforcement work for private sector housing. You will be responsible to: Inspect dwellings and houses in multiple occupation in accordance with Housing Health & Safety Rating System (HHSRS) and the Decent Homes Standard; including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. Investigate complex service requests concerning premises and persons, instigate action in accordance with regulation, including consultation with professionals, Departments and Agencies. Provide specialist advice to and oversee the work of colleagues and trainees, including providing appropriate training, mentoring, and supervision. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Attend and represent the Department/Council at a range of Council meetings, working parties, Appeals, Tribunals and County Court Appearances, including engaging the public, public bodies, businesses and other Agencies. As directed and supported by the Team Manager, take the role of Lead Officer on specific projects to improve service delivery. Skills and Experience: In depth experience of working within an Environmental Health (Private Sector Housing) role Able to consult, negotiate, persuade, influence and present to a wide range of professionals and members of the public Able to analyse complex situations eg, inspect and measure premises, evaluate building tenders, compile evidence and witness statements Able to plan and organise own and others workload to meet deadlines demonstrating effective time management and ability to work within a Team Able to demonstrate an understanding of the effects of discrimination on service delivery and on the people with whom you are working In depth knowledge of Building construction and Building services In depth knowledge of Local Authority enforcement procedures Equivalent in depth relevant experience Registered by the Environmental Health Officers' Registration Board as an EHO, EHP or CEHP and holding degree or diploma in Environmental Health About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
15/01/2026
Seasonal
Connect2Luton are excited to recruit a Private Sector Housing Project Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: To improve living standards and ensure statutory compliance with relevant building safety requirements. Undertake specific service improvement projects work which includes inspecting dwellings and proactive enforcement work for private sector housing. You will be responsible to: Inspect dwellings and houses in multiple occupation in accordance with Housing Health & Safety Rating System (HHSRS) and the Decent Homes Standard; including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. Investigate complex service requests concerning premises and persons, instigate action in accordance with regulation, including consultation with professionals, Departments and Agencies. Provide specialist advice to and oversee the work of colleagues and trainees, including providing appropriate training, mentoring, and supervision. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Attend and represent the Department/Council at a range of Council meetings, working parties, Appeals, Tribunals and County Court Appearances, including engaging the public, public bodies, businesses and other Agencies. As directed and supported by the Team Manager, take the role of Lead Officer on specific projects to improve service delivery. Skills and Experience: In depth experience of working within an Environmental Health (Private Sector Housing) role Able to consult, negotiate, persuade, influence and present to a wide range of professionals and members of the public Able to analyse complex situations eg, inspect and measure premises, evaluate building tenders, compile evidence and witness statements Able to plan and organise own and others workload to meet deadlines demonstrating effective time management and ability to work within a Team Able to demonstrate an understanding of the effects of discrimination on service delivery and on the people with whom you are working In depth knowledge of Building construction and Building services In depth knowledge of Local Authority enforcement procedures Equivalent in depth relevant experience Registered by the Environmental Health Officers' Registration Board as an EHO, EHP or CEHP and holding degree or diploma in Environmental Health About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton are excited to recruit a Private Sector Housing Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: Supervise lower grade officers, inspect dwellings identify unlicensed houses in multiple occupation (HMO's) and undertake enforcement work for private sector housing. You will be responsible to: Supervise, provide specialist advice to and oversee the work of lower grade officers, including 1-2-1s and check-ins providing appropriate training and mentoring. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Inspect dwellings and houses in multiple occupation in accordance with current legislation including, but not limited to: The Housing Act 2004 Housing Health & Safety Rating System (HHSRS), the Decent Homes Standard and HMO Regulations; , taking enforcement action for non-compliance, including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. Investigate complex service requests concerning premises and persons, instigate action in accordance with regulation, including consultation with professionals, Departments and Agencies. Attend and represent the Department/Council at a range of Council meetings, working parties, Appeals, Tribunals and County Court Appearances, including engaging the public, public bodies, businesses and other Agencies. As directed and supported by the Team Manager, take the role of Lead Officer on specific projects to improve service delivery. Skills and Experience: In depth experience of working within an Environmental Health (Private Sector Housing) Rogue Landlord role Experience of supervisory management within the relevant service area Able to consult, negotiate, persuade, influence and present to a wide range of professionals and members of the public Able to analyse complex situations eg, inspect and measure premises, evaluate building tenders, compile evidence and witness statements Able to produce written reports incorporating professional recommendations and judgements Able to plan and organise own and others workload to meet deadlines demonstrating effective time management and ability to work within a Team In depth knowledge of Building construction and Building services In depth knowledge of Local Authority enforcement procedures Equivalent in depth relevant experience Registered by the Environmental Health Officers' Registration Board as an EHO, EHP or CEHP and holding degree or diploma in Environmental Health About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
15/01/2026
Seasonal
Connect2Luton are excited to recruit a Private Sector Housing Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: Supervise lower grade officers, inspect dwellings identify unlicensed houses in multiple occupation (HMO's) and undertake enforcement work for private sector housing. You will be responsible to: Supervise, provide specialist advice to and oversee the work of lower grade officers, including 1-2-1s and check-ins providing appropriate training and mentoring. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Inspect dwellings and houses in multiple occupation in accordance with current legislation including, but not limited to: The Housing Act 2004 Housing Health & Safety Rating System (HHSRS), the Decent Homes Standard and HMO Regulations; , taking enforcement action for non-compliance, including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. Investigate complex service requests concerning premises and persons, instigate action in accordance with regulation, including consultation with professionals, Departments and Agencies. Attend and represent the Department/Council at a range of Council meetings, working parties, Appeals, Tribunals and County Court Appearances, including engaging the public, public bodies, businesses and other Agencies. As directed and supported by the Team Manager, take the role of Lead Officer on specific projects to improve service delivery. Skills and Experience: In depth experience of working within an Environmental Health (Private Sector Housing) Rogue Landlord role Experience of supervisory management within the relevant service area Able to consult, negotiate, persuade, influence and present to a wide range of professionals and members of the public Able to analyse complex situations eg, inspect and measure premises, evaluate building tenders, compile evidence and witness statements Able to produce written reports incorporating professional recommendations and judgements Able to plan and organise own and others workload to meet deadlines demonstrating effective time management and ability to work within a Team In depth knowledge of Building construction and Building services In depth knowledge of Local Authority enforcement procedures Equivalent in depth relevant experience Registered by the Environmental Health Officers' Registration Board as an EHO, EHP or CEHP and holding degree or diploma in Environmental Health About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Morgan Hunt UK Limited
Kingston Upon Thames, Surrey
RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
15/01/2026
Full time
RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
14/01/2026
Full time
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
13/01/2026
Full time
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Job Title: Maintenance Operative Location: Across multiple hostel sites in Liverpool Salary: £25740 £27495 (depending on experience) Contract Type: Full Time New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Job Summary: To carry out minor repairs, painting, decorating, and basic maintenance tasks across multiple hostel sites in Liverpool. You will help maintain a high standard of living conditions for our residents by ensuring our properties are safe, clean, and in good repair. What we have to offer: Competitive Salary - £25740 £27495 (depending on experience) A contributory pension scheme 22 Days annual leave rising to a maximum of 30 days with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development Complimentary Medicash and Employee Assistance membership A work vehicle is provided Key Responsibilities: Carry out minor repairs and general maintenance (e.g., fixing doors, windows, locks, and furniture). Undertaking reactive Maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry, with painting and decorating where necessary. Report and escalate any major maintenance or health and safety concerns to the Property Manager or external contractors. Maintain accurate records of work completed, materials used, and time spent. Ensure tools and materials are stored safely and appropriately. Work flexibly across different hostel sites throughout Liverpool. Ensure all work complies with health and safety standards and organisational policies. Provide a courteous and respectful service to vulnerable residents, maintaining professional boundaries at all times. Essential Qualifications & Experience: Proven experience in general building maintenance or handyman roles. Basic skills in painting, decorating, plumbing, joinery, and electrical repairs. Ability to work independently and manage workload across multiple sites. Strong understanding of health and safety practices. Good communication skills and the ability to interact professionally with staff and residents. Full UK driving licence and willingness to travel between sites. Desirable: Experience working within supported housing, social housing, or similar environments. Basic IT literacy (for reporting and record-keeping). Relevant trade qualifications (e.g., City & Guilds or NVQs). Awareness of COSHH regulations and H&S compliance in residential settings. Additional Information This role may involve working in challenging environments and dealing with individuals with complex needs. A DBS (Disclosure and Barring Service) check will be required prior to appointment. Training and support will be provided to help you succeed in the role.
13/01/2026
Full time
Job Title: Maintenance Operative Location: Across multiple hostel sites in Liverpool Salary: £25740 £27495 (depending on experience) Contract Type: Full Time New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Job Summary: To carry out minor repairs, painting, decorating, and basic maintenance tasks across multiple hostel sites in Liverpool. You will help maintain a high standard of living conditions for our residents by ensuring our properties are safe, clean, and in good repair. What we have to offer: Competitive Salary - £25740 £27495 (depending on experience) A contributory pension scheme 22 Days annual leave rising to a maximum of 30 days with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development Complimentary Medicash and Employee Assistance membership A work vehicle is provided Key Responsibilities: Carry out minor repairs and general maintenance (e.g., fixing doors, windows, locks, and furniture). Undertaking reactive Maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry, with painting and decorating where necessary. Report and escalate any major maintenance or health and safety concerns to the Property Manager or external contractors. Maintain accurate records of work completed, materials used, and time spent. Ensure tools and materials are stored safely and appropriately. Work flexibly across different hostel sites throughout Liverpool. Ensure all work complies with health and safety standards and organisational policies. Provide a courteous and respectful service to vulnerable residents, maintaining professional boundaries at all times. Essential Qualifications & Experience: Proven experience in general building maintenance or handyman roles. Basic skills in painting, decorating, plumbing, joinery, and electrical repairs. Ability to work independently and manage workload across multiple sites. Strong understanding of health and safety practices. Good communication skills and the ability to interact professionally with staff and residents. Full UK driving licence and willingness to travel between sites. Desirable: Experience working within supported housing, social housing, or similar environments. Basic IT literacy (for reporting and record-keeping). Relevant trade qualifications (e.g., City & Guilds or NVQs). Awareness of COSHH regulations and H&S compliance in residential settings. Additional Information This role may involve working in challenging environments and dealing with individuals with complex needs. A DBS (Disclosure and Barring Service) check will be required prior to appointment. Training and support will be provided to help you succeed in the role.
HOUSING OFFICER Employer: Nurture Housing Association Limited Job Title: Housing Officer Location: Patch-Based / Hybrid (regular site visits required) Reports To: Regional Manager Salary: £30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week, Monday to Friday, 9am 5pm (flexibility required) Role Purpose The Housing Officer will provide a comprehensive, professional and resident-focused housing management service to tenants and leaseholders across a designated patch. The role covers the full tenancy lifecycle, including tenancy sustainment, rent collection, estate management, anti-social behaviour casework, safeguarding and compliance with housing and regulatory legislation. There is a strong emphasis on void management and effective rent arrears control to ensure professional business continuity. The Housing Officer will act as the key point of contact for tenants, ensuring homes are safe, well-managed and that residents are supported to live independently and sustain their tenancies. Key Responsibilities The postholder will manage all aspects of tenancy and estate management, including tenancy sign-ups, new tenant visits, regular tenancy reviews and the fair enforcement of tenancy conditions. This includes carrying out estate inspections, ensuring communal areas are safe and well-maintained, reporting maintenance and compliance issues promptly, escalating environmental or safety concerns such as fire risks or hazards, and working closely with repairs, maintenance and compliance teams to coordinate access and resident engagement. The role has a strong focus on income collection and rent arrears recovery. Responsibilities include monitoring rent accounts through the housing management system, supporting tenants to maintain rent payments, negotiating and monitoring repayment arrangements, liaising with Housing Benefit teams, the DWP and Universal Credit, serving legal notices such as warning letters and Notices of Seeking Possession, and supporting the preparation of court action where required. Early intervention and tenancy sustainment are central to the role. The Housing Officer will investigate and manage low- to medium-level anti-social behaviour cases and neighbourhood disputes, gathering evidence, maintaining accurate case records, working with mediation services, police, local authorities and legal advisors, and keeping complainants and respondents informed throughout the process. The role also contributes to promoting community safety and resident wellbeing. Safeguarding is a core responsibility. The postholder will identify and report safeguarding concerns in line with organisational policy, liaise with social workers, support providers and health professionals, refer vulnerable tenants to appropriate services, and participate in multi-agency meetings and risk management plans where required. The role requires a strong customer service focus, acting as the first point of contact for tenant enquiries, complaints and housing-related issues. The Housing Officer will maintain a visible presence across their patch, carry out home visits, encourage resident engagement and participation, and ensure all actions and communications are accurately recorded on the housing management system. General Duties The postholder must maintain accurate, timely and GDPR-compliant records, manage caseloads and KPIs using housing systems, prepare case files and documentation for internal hearings or legal proceedings, and work collaboratively with internal teams including income, maintenance, compliance and support services. Attendance at team meetings, training and supervision is required, along with contributing to service improvements, audits and policy reviews. All organisational policies, including safeguarding, equality and diversity, health and safety and lone working, must be followed at all times. Working Conditions This is a patch-based hybrid role involving regular site visits and some homeworking. Lone working protocols apply. Flexibility is required for occasional evening meetings or urgent visits. Equipment, training and ongoing CPD will be provided. Essential Experience and Requirements The ideal applicant will have a minimum of 2 years experience in a housing management or Housing Officer-level role, with proven experience of tenancy management, rent arrears, estate management and resident engagement. Applicants must hold a full UK driving licence and have access to a vehicle, as the role requires regular travel across a designated housing patch. Legal and Contractual This job description forms part of the employee s contract of employment. Nurture Housing Association Limited reserves the right to make reasonable amendments in consultation with the employee to reflect evolving service or regulatory requirements.
13/01/2026
Full time
HOUSING OFFICER Employer: Nurture Housing Association Limited Job Title: Housing Officer Location: Patch-Based / Hybrid (regular site visits required) Reports To: Regional Manager Salary: £30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week, Monday to Friday, 9am 5pm (flexibility required) Role Purpose The Housing Officer will provide a comprehensive, professional and resident-focused housing management service to tenants and leaseholders across a designated patch. The role covers the full tenancy lifecycle, including tenancy sustainment, rent collection, estate management, anti-social behaviour casework, safeguarding and compliance with housing and regulatory legislation. There is a strong emphasis on void management and effective rent arrears control to ensure professional business continuity. The Housing Officer will act as the key point of contact for tenants, ensuring homes are safe, well-managed and that residents are supported to live independently and sustain their tenancies. Key Responsibilities The postholder will manage all aspects of tenancy and estate management, including tenancy sign-ups, new tenant visits, regular tenancy reviews and the fair enforcement of tenancy conditions. This includes carrying out estate inspections, ensuring communal areas are safe and well-maintained, reporting maintenance and compliance issues promptly, escalating environmental or safety concerns such as fire risks or hazards, and working closely with repairs, maintenance and compliance teams to coordinate access and resident engagement. The role has a strong focus on income collection and rent arrears recovery. Responsibilities include monitoring rent accounts through the housing management system, supporting tenants to maintain rent payments, negotiating and monitoring repayment arrangements, liaising with Housing Benefit teams, the DWP and Universal Credit, serving legal notices such as warning letters and Notices of Seeking Possession, and supporting the preparation of court action where required. Early intervention and tenancy sustainment are central to the role. The Housing Officer will investigate and manage low- to medium-level anti-social behaviour cases and neighbourhood disputes, gathering evidence, maintaining accurate case records, working with mediation services, police, local authorities and legal advisors, and keeping complainants and respondents informed throughout the process. The role also contributes to promoting community safety and resident wellbeing. Safeguarding is a core responsibility. The postholder will identify and report safeguarding concerns in line with organisational policy, liaise with social workers, support providers and health professionals, refer vulnerable tenants to appropriate services, and participate in multi-agency meetings and risk management plans where required. The role requires a strong customer service focus, acting as the first point of contact for tenant enquiries, complaints and housing-related issues. The Housing Officer will maintain a visible presence across their patch, carry out home visits, encourage resident engagement and participation, and ensure all actions and communications are accurately recorded on the housing management system. General Duties The postholder must maintain accurate, timely and GDPR-compliant records, manage caseloads and KPIs using housing systems, prepare case files and documentation for internal hearings or legal proceedings, and work collaboratively with internal teams including income, maintenance, compliance and support services. Attendance at team meetings, training and supervision is required, along with contributing to service improvements, audits and policy reviews. All organisational policies, including safeguarding, equality and diversity, health and safety and lone working, must be followed at all times. Working Conditions This is a patch-based hybrid role involving regular site visits and some homeworking. Lone working protocols apply. Flexibility is required for occasional evening meetings or urgent visits. Equipment, training and ongoing CPD will be provided. Essential Experience and Requirements The ideal applicant will have a minimum of 2 years experience in a housing management or Housing Officer-level role, with proven experience of tenancy management, rent arrears, estate management and resident engagement. Applicants must hold a full UK driving licence and have access to a vehicle, as the role requires regular travel across a designated housing patch. Legal and Contractual This job description forms part of the employee s contract of employment. Nurture Housing Association Limited reserves the right to make reasonable amendments in consultation with the employee to reflect evolving service or regulatory requirements.
Housing Management Coordinator - Band 2 Reference: (phone number removed) Location: Sheppards, Harlow, Essex Contract: Temporary Duration: ASAP - 01 April 2026 Salary: £16.37 Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are seeking an experienced Housing Management Coordinator (Band 2) . This is a frontline housing management role focused on rent and service charge collection, property standards, compliance, and strong customer engagement. You will work closely with colleagues, contractors, and third-party care and support providers to ensure properties are safe, well-maintained, fully occupied, and that residents receive an excellent housing management service. Key Responsibilities Housing & Tenancy Management Coordinate rent and service charge collection, managing arrears effectively Enforce tenancy conditions, including formal action up to court proceedings where required Support void management, re-letting rooms promptly to maximise occupancy Carry out defect checks and report, arrange, and monitor repairs Maintain accurate housing management records using internal systems Customer & Resident Engagement Deal with customer queries professionally and efficiently Make welfare calls and carry out ad-hoc and routine property visits Send weekly newsletters and organise/attend residents' meetings Support residents to maintain communal areas and personal living spaces Provide low-level support and signposting where appropriate Health, Safety & Compliance Ensure buildings are health and safety compliant Carry out and record routine safety checks and property risk assessments Ensure properties meet regulatory, quality, and client promise standards Liaise with contractors to ensure works meet contractual requirements Coordination & Partnership Working Work closely with Support Workers, Housing Management Workers, and Managers Coordinate and oversee housing management duties carried out by others Liaise with third-party care and support providers and superior landlords Ensure Service Level Agreements are adhered to and escalated where required Skills, Knowledge & Experience Required Experience working in supported/social housing, property management, or care settings Experience managing rent accounts, arrears, voids, and repairs Basic understanding of housing law (tenancies, evictions) Experience of coordinating or overseeing the work of others Strong organisational skills and ability to manage a caseload Confident using IT systems, spreadsheets, and databases Good written and verbal communication skills Ability to work independently, manage difficult situations, and use initiative Knowledge of health & safety and basic building maintenance Full driving licence and access to own vehicle (essential) Willingness to undertake lone working What We're Looking For Reliable, organised, and proactive Customer-focused with a professional approach Able to balance compliance, income collection, and resident wellbeing Committed to equality, diversity, and safeguarding best practice
13/01/2026
Seasonal
Housing Management Coordinator - Band 2 Reference: (phone number removed) Location: Sheppards, Harlow, Essex Contract: Temporary Duration: ASAP - 01 April 2026 Salary: £16.37 Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are seeking an experienced Housing Management Coordinator (Band 2) . This is a frontline housing management role focused on rent and service charge collection, property standards, compliance, and strong customer engagement. You will work closely with colleagues, contractors, and third-party care and support providers to ensure properties are safe, well-maintained, fully occupied, and that residents receive an excellent housing management service. Key Responsibilities Housing & Tenancy Management Coordinate rent and service charge collection, managing arrears effectively Enforce tenancy conditions, including formal action up to court proceedings where required Support void management, re-letting rooms promptly to maximise occupancy Carry out defect checks and report, arrange, and monitor repairs Maintain accurate housing management records using internal systems Customer & Resident Engagement Deal with customer queries professionally and efficiently Make welfare calls and carry out ad-hoc and routine property visits Send weekly newsletters and organise/attend residents' meetings Support residents to maintain communal areas and personal living spaces Provide low-level support and signposting where appropriate Health, Safety & Compliance Ensure buildings are health and safety compliant Carry out and record routine safety checks and property risk assessments Ensure properties meet regulatory, quality, and client promise standards Liaise with contractors to ensure works meet contractual requirements Coordination & Partnership Working Work closely with Support Workers, Housing Management Workers, and Managers Coordinate and oversee housing management duties carried out by others Liaise with third-party care and support providers and superior landlords Ensure Service Level Agreements are adhered to and escalated where required Skills, Knowledge & Experience Required Experience working in supported/social housing, property management, or care settings Experience managing rent accounts, arrears, voids, and repairs Basic understanding of housing law (tenancies, evictions) Experience of coordinating or overseeing the work of others Strong organisational skills and ability to manage a caseload Confident using IT systems, spreadsheets, and databases Good written and verbal communication skills Ability to work independently, manage difficult situations, and use initiative Knowledge of health & safety and basic building maintenance Full driving licence and access to own vehicle (essential) Willingness to undertake lone working What We're Looking For Reliable, organised, and proactive Customer-focused with a professional approach Able to balance compliance, income collection, and resident wellbeing Committed to equality, diversity, and safeguarding best practice
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
13/01/2026
Full time
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : The Orchard, Burnley with flexibility to cover other schemes as required. 100% onsite. Salary: £14,790 per annum (£16.26 per hour)Permanent, part time, 17.5 hours per week, Wednesday 1:30pm-5pm, Thursday & Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
13/01/2026
Full time
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : The Orchard, Burnley with flexibility to cover other schemes as required. 100% onsite. Salary: £14,790 per annum (£16.26 per hour)Permanent, part time, 17.5 hours per week, Wednesday 1:30pm-5pm, Thursday & Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Retrofit Project Manager - Opportunity to work in social housing Your new company As a Retrofit Project Manager, you will have an opportunity to join a driven housing association with a simple and powerful purpose - providing opportunity for people to have a place that they can call home. You will work for one of the UK's leading housing associations, managing thousands of affordable, shared ownership, and supported housing across the country. Your new employer are committed to sustainability and innovation, leading the way in building and maintaining energy-efficient homes, you will play a pivotal role in making homes greener, warmer, and more affordable for customers. Your new role You will project manage the delivery of energy improvement works across stock within your geographic patch, ensuring that projects are delivered to a high standard, on-time, and within budget. Monitor the performance of contractors, including oversight of work on-site. Lead at regular contract meetings, collaborating with key stakeholders throughout delivery of projects. Review and approve all health and safety details and information in relation to projects. Manage project budgets, invoices, and accruals. Prepare project briefs and descriptions of work. What you'll need to succeed To succeed in this role, you will bring forward a wealth of project delivery skills within a housing environment (occupied properties). You may have a building surveying or project management background, and could have worked for a contractor, or on the client-side. This role will require excellent negotiation and communication skills, good knowledge of health and safety within a maintenance or construction environment, and CDM knowledge. Ideally, you will have a HND, HNC or degree in building surveying, construction, or a similar property-related subject. What you'll get in return Based from home, this role will provide an opportunity for you to manage your own diary in order to plan and schedule visits or project inspections across your patch, which includes the counties of Oxfordshire, Berkshire, and Sussex. The role will pay up to £57,500 (including car allowance), and you'll be offered a wide range of excellent benefits including annual leave + back holidays, access to a contributory pension scheme, ongoing learning and development, healthcare and more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
13/01/2026
Full time
Retrofit Project Manager - Opportunity to work in social housing Your new company As a Retrofit Project Manager, you will have an opportunity to join a driven housing association with a simple and powerful purpose - providing opportunity for people to have a place that they can call home. You will work for one of the UK's leading housing associations, managing thousands of affordable, shared ownership, and supported housing across the country. Your new employer are committed to sustainability and innovation, leading the way in building and maintaining energy-efficient homes, you will play a pivotal role in making homes greener, warmer, and more affordable for customers. Your new role You will project manage the delivery of energy improvement works across stock within your geographic patch, ensuring that projects are delivered to a high standard, on-time, and within budget. Monitor the performance of contractors, including oversight of work on-site. Lead at regular contract meetings, collaborating with key stakeholders throughout delivery of projects. Review and approve all health and safety details and information in relation to projects. Manage project budgets, invoices, and accruals. Prepare project briefs and descriptions of work. What you'll need to succeed To succeed in this role, you will bring forward a wealth of project delivery skills within a housing environment (occupied properties). You may have a building surveying or project management background, and could have worked for a contractor, or on the client-side. This role will require excellent negotiation and communication skills, good knowledge of health and safety within a maintenance or construction environment, and CDM knowledge. Ideally, you will have a HND, HNC or degree in building surveying, construction, or a similar property-related subject. What you'll get in return Based from home, this role will provide an opportunity for you to manage your own diary in order to plan and schedule visits or project inspections across your patch, which includes the counties of Oxfordshire, Berkshire, and Sussex. The role will pay up to £57,500 (including car allowance), and you'll be offered a wide range of excellent benefits including annual leave + back holidays, access to a contributory pension scheme, ongoing learning and development, healthcare and more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior Quantity Surveyor A leading specialist property services contractor is seeking an experienced Senior Quantity Surveyor to join a significant long-term social housing contract. This is a senior commercial role, reporting to the General Manager and Commercial Leads, responsible for ensuring robust financial governance, maximising commercial entitlement, and supporting strategic decision-making across the contract. Position: Senior Quantity Surveyor Location: Chippenham Salary: 55,000 - 65,000 per annum + 4,000 Car allowance Contract Type : Permanent Start date: Immediately available This long-term social housing contract covers a portfolio of over 7,500 homes across multiple regions in the South West, delivering a comprehensive range of services including Repairs & Maintenance, Voids, Capital Works, and Electrical Services. The role offers the opportunity to work within a mature, well-structured contract, supported by an experienced senior leadership team and a commitment to professional development and sector excellence. Role Overview: The Senior Quantity Surveyor will provide commercial leadership and oversight, ensuring all contractual, financial, and governance obligations are met. You will drive value for the organisation, support operational teams in delivering high-quality outcomes, and provide accurate, data-driven insight to inform strategic decision-making. Key Responsibilities: Ensure full commercial entitlement under the contract is secured, including supporting negotiations and contractual adjustments Lead and mentor the commercial team to achieve or exceed budgeted financial targets Act as subject matter expert on contract terms, schedules of rates, and commercial governance Maximise cash flow through timely invoicing, prompt resolution of client queries, and disciplined financial control Prepare and maintain accurate cashflow forecasts, revenue profiles, and financial reports, including CVRs, CVCs, and management accounts Monitor job costs against revenue and provide actionable insight to operational and finance teams Serve as the primary point of contact for commercial dispute resolution Ensure IT system integration between client and internal platforms enhances financial control and operational efficiency Establish, manage, and review budgets and periodic forecasts in collaboration with commercial leadership Manage supply chain commercial arrangements, including term contracts, SLAs, and compliance with governance standards Candidate profile: Degree-qualified Quantity Surveyor or equivalent professional experience Proven experience within a contractor environment delivering social housing or property services Strong commercial and contractual knowledge, with the ability to influence and drive outcomes Full UK driving licence Benefits: Performance-related bonus up to 10% of base salary 25 days annual leave plus bank holidays, and your birthday off (34 days total) Enhanced family leave: 26 weeks full pay maternity leave, 8 weeks full pay paternity leave Access to comprehensive professional development through a bespoke Learning Management System Private pension, life insurance, private healthcare, dental care, cycle-to-work scheme, and mobile provider discounts How to Apply: If you are interested in working for this established company, please apply with your updated CV.
12/01/2026
Full time
Senior Quantity Surveyor A leading specialist property services contractor is seeking an experienced Senior Quantity Surveyor to join a significant long-term social housing contract. This is a senior commercial role, reporting to the General Manager and Commercial Leads, responsible for ensuring robust financial governance, maximising commercial entitlement, and supporting strategic decision-making across the contract. Position: Senior Quantity Surveyor Location: Chippenham Salary: 55,000 - 65,000 per annum + 4,000 Car allowance Contract Type : Permanent Start date: Immediately available This long-term social housing contract covers a portfolio of over 7,500 homes across multiple regions in the South West, delivering a comprehensive range of services including Repairs & Maintenance, Voids, Capital Works, and Electrical Services. The role offers the opportunity to work within a mature, well-structured contract, supported by an experienced senior leadership team and a commitment to professional development and sector excellence. Role Overview: The Senior Quantity Surveyor will provide commercial leadership and oversight, ensuring all contractual, financial, and governance obligations are met. You will drive value for the organisation, support operational teams in delivering high-quality outcomes, and provide accurate, data-driven insight to inform strategic decision-making. Key Responsibilities: Ensure full commercial entitlement under the contract is secured, including supporting negotiations and contractual adjustments Lead and mentor the commercial team to achieve or exceed budgeted financial targets Act as subject matter expert on contract terms, schedules of rates, and commercial governance Maximise cash flow through timely invoicing, prompt resolution of client queries, and disciplined financial control Prepare and maintain accurate cashflow forecasts, revenue profiles, and financial reports, including CVRs, CVCs, and management accounts Monitor job costs against revenue and provide actionable insight to operational and finance teams Serve as the primary point of contact for commercial dispute resolution Ensure IT system integration between client and internal platforms enhances financial control and operational efficiency Establish, manage, and review budgets and periodic forecasts in collaboration with commercial leadership Manage supply chain commercial arrangements, including term contracts, SLAs, and compliance with governance standards Candidate profile: Degree-qualified Quantity Surveyor or equivalent professional experience Proven experience within a contractor environment delivering social housing or property services Strong commercial and contractual knowledge, with the ability to influence and drive outcomes Full UK driving licence Benefits: Performance-related bonus up to 10% of base salary 25 days annual leave plus bank holidays, and your birthday off (34 days total) Enhanced family leave: 26 weeks full pay maternity leave, 8 weeks full pay paternity leave Access to comprehensive professional development through a bespoke Learning Management System Private pension, life insurance, private healthcare, dental care, cycle-to-work scheme, and mobile provider discounts How to Apply: If you are interested in working for this established company, please apply with your updated CV.
