Job Title: Lettings Supervisors Location: Plumstead, South East London Salary: London Living Wage - 14.80 per hour Job Type: Part Time, Weekends and Evenings Closing Date: Friday 30th January at midday Plumstead Manor is a thriving and rapidly improving school with its own Sixth Form, dedicated to providing a world-class education to the young people and families of Royal Greenwich. We hold a strong commitment to promoting pride, ambition, respect and togetherness for all our students and colleagues. About the role: We are seeking to appoint Lettings Supervisors to provide onsite security and support for our weekend, and evening lettings from 18:00 to 22.00. You will be responsible for opening the site for the hiring/event, meeting and greeting visitors, health and safety of all those on site, and locking the premises at the end of the hiring/event. We can offer you supportive and friendly colleagues and good professional development. About you We require our candidate to be flexible, reliable and professional, this is a great part-time opportunity that could fit around other commitments you may have. Candidates must demonstrate that they have: Evidence of proficient literacy and numeracy skills Level 2 English and Maths or equivalent is desirable A technical qualification or skilled vocational qualification to at least Level 3 is desirable Experience in a similar role Understanding of Health and Safety at work legislation A First Aid Qualification or willingness to train Additional Information: We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. References will automatically be requested for all shortlisted applicants prior to interview. The successful applicant will be required to be DBS checked prior to taking up post. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with previous job titles and experience of; Buildings Assistant, Caretaker, Event Support Assistant, Lettings Coordinator, Facilities Coordinator may also be considered for this role.
17/01/2026
Full time
Job Title: Lettings Supervisors Location: Plumstead, South East London Salary: London Living Wage - 14.80 per hour Job Type: Part Time, Weekends and Evenings Closing Date: Friday 30th January at midday Plumstead Manor is a thriving and rapidly improving school with its own Sixth Form, dedicated to providing a world-class education to the young people and families of Royal Greenwich. We hold a strong commitment to promoting pride, ambition, respect and togetherness for all our students and colleagues. About the role: We are seeking to appoint Lettings Supervisors to provide onsite security and support for our weekend, and evening lettings from 18:00 to 22.00. You will be responsible for opening the site for the hiring/event, meeting and greeting visitors, health and safety of all those on site, and locking the premises at the end of the hiring/event. We can offer you supportive and friendly colleagues and good professional development. About you We require our candidate to be flexible, reliable and professional, this is a great part-time opportunity that could fit around other commitments you may have. Candidates must demonstrate that they have: Evidence of proficient literacy and numeracy skills Level 2 English and Maths or equivalent is desirable A technical qualification or skilled vocational qualification to at least Level 3 is desirable Experience in a similar role Understanding of Health and Safety at work legislation A First Aid Qualification or willingness to train Additional Information: We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. References will automatically be requested for all shortlisted applicants prior to interview. The successful applicant will be required to be DBS checked prior to taking up post. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with previous job titles and experience of; Buildings Assistant, Caretaker, Event Support Assistant, Lettings Coordinator, Facilities Coordinator may also be considered for this role.
A fantastic opportunity to support a growing, people-led professional services business as they hire their first Estates & Facilities Manager a newly created role with real scope to shape how their offices operate as the business continues to scale. This isn t a keep the lights on facilities role. It s a genuinely varied position combining estates and facilities leadership with health & safety ownership, suited to someone who enjoys being visible, building relationships, and bringing structure and consistency across a diverse UK office portfolio. You ll work closely with senior stakeholders, office teams and external partners to ensure every location is safe, compliant, welcoming and fit for purpose. The role You ll take ownership of a UK estate of 15+ office sites, ranging from corporate spaces to smaller, characterful buildings. Main duties will include: Overall operational management of the office estate Acting as the key point of contact for landlords, contractors and suppliers Managing planned and reactive maintenance, refurbishments, fit-outs and office moves Supporting and guiding a network of local Office Coordinators Putting strong contracts and SLAs in place and monitoring supplier performance Owning and developing the Health & Safety Management System across all sites Ensuring compliance with UK H&S legislation and best practice Coordinating risk assessments, audits, inspections and investigations Producing clear management information for senior leadership and Board reporting Championing a sensible, proportionate health & safety culture that works in an office-based, professional environment The exciting thing is this role offers real autonomy and visibility you ll be trusted to make decisions and improve how things are done. About you This role will suit someone who enjoys variety, responsibility and working with people. We want to see: NEBOSH National Diploma (strongly preferred) and IOSH membership Experience managing estates, facilities or multi-site office environments Strong, hands-on health & safety experience across multiple locations Confidence managing contractors, maintenance programmes and refurbishments Excellent communication skills and the ability to influence at all levels A pragmatic, commercially aware approach to risk and compliance A proactive, adaptable mindset comfortable building something that s still evolving You ll need a full UK driving licence and access to a vehicle, as regular UK travel is part of the role. Working pattern & benefits You ll split your time between home working and visiting offices across the UK. The business is genuinely flexible and open to different working patterns The package includes: Up to £60,000 salary, depending on experience 36 days holiday Private medical insurance, life assurance, income protection and pension Access to a flexible benefits platform A strong, people-first culture where your contribution is visible and valued If you re looking for a role where you can take ownership, build relationships, and shape a growing estates and H&S function, this is a brilliant opportunity. If you d like a confidential conversation, feel free to get in touch with ReQuire today.
17/01/2026
Full time
A fantastic opportunity to support a growing, people-led professional services business as they hire their first Estates & Facilities Manager a newly created role with real scope to shape how their offices operate as the business continues to scale. This isn t a keep the lights on facilities role. It s a genuinely varied position combining estates and facilities leadership with health & safety ownership, suited to someone who enjoys being visible, building relationships, and bringing structure and consistency across a diverse UK office portfolio. You ll work closely with senior stakeholders, office teams and external partners to ensure every location is safe, compliant, welcoming and fit for purpose. The role You ll take ownership of a UK estate of 15+ office sites, ranging from corporate spaces to smaller, characterful buildings. Main duties will include: Overall operational management of the office estate Acting as the key point of contact for landlords, contractors and suppliers Managing planned and reactive maintenance, refurbishments, fit-outs and office moves Supporting and guiding a network of local Office Coordinators Putting strong contracts and SLAs in place and monitoring supplier performance Owning and developing the Health & Safety Management System across all sites Ensuring compliance with UK H&S legislation and best practice Coordinating risk assessments, audits, inspections and investigations Producing clear management information for senior leadership and Board reporting Championing a sensible, proportionate health & safety culture that works in an office-based, professional environment The exciting thing is this role offers real autonomy and visibility you ll be trusted to make decisions and improve how things are done. About you This role will suit someone who enjoys variety, responsibility and working with people. We want to see: NEBOSH National Diploma (strongly preferred) and IOSH membership Experience managing estates, facilities or multi-site office environments Strong, hands-on health & safety experience across multiple locations Confidence managing contractors, maintenance programmes and refurbishments Excellent communication skills and the ability to influence at all levels A pragmatic, commercially aware approach to risk and compliance A proactive, adaptable mindset comfortable building something that s still evolving You ll need a full UK driving licence and access to a vehicle, as regular UK travel is part of the role. Working pattern & benefits You ll split your time between home working and visiting offices across the UK. The business is genuinely flexible and open to different working patterns The package includes: Up to £60,000 salary, depending on experience 36 days holiday Private medical insurance, life assurance, income protection and pension Access to a flexible benefits platform A strong, people-first culture where your contribution is visible and valued If you re looking for a role where you can take ownership, build relationships, and shape a growing estates and H&S function, this is a brilliant opportunity. If you d like a confidential conversation, feel free to get in touch with ReQuire today.
Job Title: Lettings Coordinator Salary: 30,000 - 32,000 basic Location: Woking Hours: Monday to Friday, 8:30am - 5:30pm About My Client I'm working with a well-established, independent estate agency with a strong presence in Surrey. Known for their professional standards, strong local market knowledge, and long-standing client relationships, the business offers a stable and supportive environment with a real focus on service quality and teamwork. The Role This is a busy and varied Lettings Coordinator position supporting the lettings and property management teams with the smooth progression of tenancies from offer through to move-in. The role would suit someone highly organised, detail-oriented, and confident managing multiple tasks while delivering a professional service to landlords and tenants. Key Responsibilities Coordinating new tenancies from offer agreed to move-in Preparing and issuing tenancy agreements and related documentation Liaising with landlords, tenants, referencing companies, and contractors Organising references, Right to Rent checks, and compliance paperwork Booking inventories, check-ins, and pre-tenancy works Updating internal systems and maintaining accurate records Supporting the property management team with general administration What You'll Need Previous experience in a lettings or property administration role Good understanding of the lettings process and compliance requirements Highly organised with strong attention to detail Confident communicator, both written and verbal Proactive, reliable, and able to manage a busy workload What's on Offer 30,000 - 32,000 basic salary Monday to Friday, 8:30am - 5:30pm Stable, long-term role within a reputable independent agency Supportive team environment with clear structure and processes
17/01/2026
Full time
Job Title: Lettings Coordinator Salary: 30,000 - 32,000 basic Location: Woking Hours: Monday to Friday, 8:30am - 5:30pm About My Client I'm working with a well-established, independent estate agency with a strong presence in Surrey. Known for their professional standards, strong local market knowledge, and long-standing client relationships, the business offers a stable and supportive environment with a real focus on service quality and teamwork. The Role This is a busy and varied Lettings Coordinator position supporting the lettings and property management teams with the smooth progression of tenancies from offer through to move-in. The role would suit someone highly organised, detail-oriented, and confident managing multiple tasks while delivering a professional service to landlords and tenants. Key Responsibilities Coordinating new tenancies from offer agreed to move-in Preparing and issuing tenancy agreements and related documentation Liaising with landlords, tenants, referencing companies, and contractors Organising references, Right to Rent checks, and compliance paperwork Booking inventories, check-ins, and pre-tenancy works Updating internal systems and maintaining accurate records Supporting the property management team with general administration What You'll Need Previous experience in a lettings or property administration role Good understanding of the lettings process and compliance requirements Highly organised with strong attention to detail Confident communicator, both written and verbal Proactive, reliable, and able to manage a busy workload What's on Offer 30,000 - 32,000 basic salary Monday to Friday, 8:30am - 5:30pm Stable, long-term role within a reputable independent agency Supportive team environment with clear structure and processes
Our independent client is looking for an experienced Maintenance Coordinator, to join their busy Property Management department Hub in Hornchurch RM11 The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Organisation and scheduling Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Up to speed with legislation and the process surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants General maintenance coordination Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 26.000pa to 28,000pa depending on experience. If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
17/01/2026
Full time
Our independent client is looking for an experienced Maintenance Coordinator, to join their busy Property Management department Hub in Hornchurch RM11 The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Organisation and scheduling Dealing with legal notices Dealing with multiple phone calls Have the ability to demonstrate a track record of managing rental properties. Up to speed with legislation and the process surrounding Property Management Striving to exceed team targets and standards. Dealing with contractors on behalf of Landlords & tenants General maintenance coordination Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management & Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy. Experience of lettings/property management software packages Be able to manage their own workload. Full valid driving licence is essential. The hours will be: Monday to Friday 9.00am to 5.00pm (Sociable working hours.) Salary range will be: between 26.000pa to 28,000pa depending on experience. If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
Job Title: Facilities Coordinator Location: Main Location - Braintree (Must be able to travel to Burnham, Witham, and Manningtree once per week) Remuneration: 18.33 per hour Contract Type: Temporary - Minimum 3 months Are you a proactive, people-focused individual with a knack for problem-solving? Join our team as a Facilities Coordinator and play a pivotal role in maintaining a safe, secure, and welcoming environment across our four sites in Essex! If you thrive in a dynamic setting and enjoy variety in your work, this is the perfect opportunity for you! What You'll Do: Oversee Cleaning Operations: Ensure all hubs are clean, safe, and inviting by managing the cleaning contract effectively. Site Walk-Rounds: Conduct monthly inspections and support daily space-use coordination to optimise our facilities. Data Management: Update daily occupancy data and serve as a Fire Marshal and First Aider. On-Site Support: Be the first point of contact for any facilities-related issues across multiple hubs. Maintenance Coordination: Assist with planned and reactive maintenance, minor repairs, and ensure statutory compliance. System Monitoring: Oversee mechanical and electrical systems, conduct routine checks, and maintain accurate records. Energy Efficiency: Promote sustainability initiatives and monitor heating and cooling systems. Procurement Management: Handle procurement, contract renewals, and ensure value-for-money purchasing. Consumables Management: Keep track of stock and create purchase orders for necessary supplies. Access Control: Manage access control systems, including issuing and tracking ID badges. Health & Safety Support: Carry out risk assessments and assist with incident reporting and GDPR-compliant document destruction. Continuous Improvement: Conduct quality checks and support ongoing improvements across all hubs. What We're Looking For: Strong knowledge of health and safety legislation (IOSH, COSHH). Proficiency in Microsoft Office Suite. Excellent communication, organisational, and problem-solving skills. Ability to work independently as well as collaboratively within a team. Flexibility and adaptability to meet changing needs. Essential: Access to your own vehicle for travel between sites. If you're enthusiastic, detail-oriented, and ready to make a real difference in creating an outstanding environment for all hub occupants, we want to hear from you! This fast-paced role offers the chance to impact your community positively and work alongside a supportive team. Join Our Client's Team! Apply today and embark on an exciting journey with us as we strive to maintain high standards across our facilities. If you're ready to step into a role that promises variety, responsibility, and a chance to shine, submit your application now! Your next adventure awaits! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
16/01/2026
Contract
Job Title: Facilities Coordinator Location: Main Location - Braintree (Must be able to travel to Burnham, Witham, and Manningtree once per week) Remuneration: 18.33 per hour Contract Type: Temporary - Minimum 3 months Are you a proactive, people-focused individual with a knack for problem-solving? Join our team as a Facilities Coordinator and play a pivotal role in maintaining a safe, secure, and welcoming environment across our four sites in Essex! If you thrive in a dynamic setting and enjoy variety in your work, this is the perfect opportunity for you! What You'll Do: Oversee Cleaning Operations: Ensure all hubs are clean, safe, and inviting by managing the cleaning contract effectively. Site Walk-Rounds: Conduct monthly inspections and support daily space-use coordination to optimise our facilities. Data Management: Update daily occupancy data and serve as a Fire Marshal and First Aider. On-Site Support: Be the first point of contact for any facilities-related issues across multiple hubs. Maintenance Coordination: Assist with planned and reactive maintenance, minor repairs, and ensure statutory compliance. System Monitoring: Oversee mechanical and electrical systems, conduct routine checks, and maintain accurate records. Energy Efficiency: Promote sustainability initiatives and monitor heating and cooling systems. Procurement Management: Handle procurement, contract renewals, and ensure value-for-money purchasing. Consumables Management: Keep track of stock and create purchase orders for necessary supplies. Access Control: Manage access control systems, including issuing and tracking ID badges. Health & Safety Support: Carry out risk assessments and assist with incident reporting and GDPR-compliant document destruction. Continuous Improvement: Conduct quality checks and support ongoing improvements across all hubs. What We're Looking For: Strong knowledge of health and safety legislation (IOSH, COSHH). Proficiency in Microsoft Office Suite. Excellent communication, organisational, and problem-solving skills. Ability to work independently as well as collaboratively within a team. Flexibility and adaptability to meet changing needs. Essential: Access to your own vehicle for travel between sites. If you're enthusiastic, detail-oriented, and ready to make a real difference in creating an outstanding environment for all hub occupants, we want to hear from you! This fast-paced role offers the chance to impact your community positively and work alongside a supportive team. Join Our Client's Team! Apply today and embark on an exciting journey with us as we strive to maintain high standards across our facilities. If you're ready to step into a role that promises variety, responsibility, and a chance to shine, submit your application now! Your next adventure awaits! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role Summary This Workplace experience role combines front-of-house reception duties with operational support for facilities management. The successful candidate will be the first point of contact for visitors and staff, while also playing a key role in maintaining the safety, functionality, and efficiency of the London environment. This position is ideal for someone looking to grow within facilities management while maintaining a strong customer service presence. Key Responsibilities Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience. Manage switchboard operations, directing calls and messages appropriately. Maintain a clean, organized, and presentable reception area at all times. Coordinate meeting room bookings, set-ups, and AV support as required. Handle incoming and outgoing mail, courier services, and deliveries. Maintain visitor logs and issue access passes in line with security protocols. Support internal communications and announcements for campus-wide updates. Conduct daily walkthroughs of the premises to identify and report maintenance issues. Assist with coordination of planned and reactive maintenance activities. Issuing of Security passes - ensuring that the correct data has been recorded and placed on tracker Conduct weekly security pass audits Monitor and replenish stock levels of office supplies, cleaning products, and first aid kits. Support compliance with health & safety regulations, including fire safety checks, risk assessments, and incident reporting. Liaise with external contractors, vendors, and service providers to ensure timely and quality service delivery. PPM Schedule Management Client reporting Event Management - start to end PO Management Assist with space planning, office moves, and minor furniture installations. Maintain accurate records of maintenance logs, service reports, and compliance documentation. Support sustainability initiatives and waste management practices across the site.
15/01/2026
Full time
Role Summary This Workplace experience role combines front-of-house reception duties with operational support for facilities management. The successful candidate will be the first point of contact for visitors and staff, while also playing a key role in maintaining the safety, functionality, and efficiency of the London environment. This position is ideal for someone looking to grow within facilities management while maintaining a strong customer service presence. Key Responsibilities Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience. Manage switchboard operations, directing calls and messages appropriately. Maintain a clean, organized, and presentable reception area at all times. Coordinate meeting room bookings, set-ups, and AV support as required. Handle incoming and outgoing mail, courier services, and deliveries. Maintain visitor logs and issue access passes in line with security protocols. Support internal communications and announcements for campus-wide updates. Conduct daily walkthroughs of the premises to identify and report maintenance issues. Assist with coordination of planned and reactive maintenance activities. Issuing of Security passes - ensuring that the correct data has been recorded and placed on tracker Conduct weekly security pass audits Monitor and replenish stock levels of office supplies, cleaning products, and first aid kits. Support compliance with health & safety regulations, including fire safety checks, risk assessments, and incident reporting. Liaise with external contractors, vendors, and service providers to ensure timely and quality service delivery. PPM Schedule Management Client reporting Event Management - start to end PO Management Assist with space planning, office moves, and minor furniture installations. Maintain accurate records of maintenance logs, service reports, and compliance documentation. Support sustainability initiatives and waste management practices across the site.
Join Our Client as a Health & Safety Coordinator Based in Swindon, Supporting a Premium, Design-Focused Retailer Location: Swindon Office with UK multi-site travel Salary: Competitive + excellent benefits package Contract: Full-time, Permanent Do you have a genuine passion for health & safety and enjoy being visible, hands-on and close to day-to-day operations? Our client is a premium, design-focused retailer known for exceptional quality, craftsmanship and thoughtful attention to detail. Based from the Swindon Office, this role supports the Facilities & Maintenance Manager and plays a key part in developing, implementing and monitoring health & safety practices across the business. You will be working across many varied sites, including warehouse, manufacturing and retail store environments, ensuring health & safety standards are practical, understood and consistently applied. Why Should You Join Our Client? Competitive salary with a comprehensive benefits package Generous holiday allowance, increasing with long service Life assurance and company sick pay Enhanced maternity and paternity leave Perkbox wellbeing hub and retail discounts Discounted gym membership and cycle to work scheme Your birthday off, plus additional paid leave for key life events Two paid volunteer days each year Generous staff discounts on premium products Ongoing training workshops and development opportunities A supportive, values-driven culture focused on doing the right thing, together Your Role As Health & Safety Coordinator, you will: Support the development, implementation and monitoring of health & safety policies, procedures and safe systems of work Ensure compliance with health & safety legislation, codes of practice and company standards Promote a positive, proactive health & safety culture across the organisation Carry out and support risk assessments, hazard identification and control measures Maintain risk registers and ensure corrective actions are implemented and tracked Conduct workplace inspections, audits and safety observations Record, investigate and report accidents, incidents and near misses Support root cause analysis and implementation of corrective and preventative actions Maintain accurate incident, injury and compliance records Coordinate health & safety inductions for new starters and contractors Assist in organising training, toolbox talks and health & safety awareness initiatives Communicate safety updates, alerts and best practice clearly to staff Prepare reports on safety performance, trends and compliance Support internal and external audits and inspections Work across many varied sites including warehouse, manufacturing and retail stores Who Are We Looking For? Previous experience in a Health & Safety Coordinator or H&S support role Strong working knowledge of health & safety legislation and best practice NEBOSH General Certificate or equivalent desirable Experience within warehouse, manufacturing or retail environments highly desirable Excellent organisational skills with strong attention to detail Confident communicator, able to engage with colleagues at all levels Practical, proactive and solutions-focused mindset Genuine interest and passion for health & safety Full UK driving licence required Ready to Take the Next Step? This is an excellent opportunity to join a premium, design-focused retailer, based from Swindon, where you ll play a visible and valued role in supporting safe, compliant and well-run working environments nationwide. To apply or for a confidential discussion, click apply now or contact Francine at 4Front Recruitment.
15/01/2026
Full time
Join Our Client as a Health & Safety Coordinator Based in Swindon, Supporting a Premium, Design-Focused Retailer Location: Swindon Office with UK multi-site travel Salary: Competitive + excellent benefits package Contract: Full-time, Permanent Do you have a genuine passion for health & safety and enjoy being visible, hands-on and close to day-to-day operations? Our client is a premium, design-focused retailer known for exceptional quality, craftsmanship and thoughtful attention to detail. Based from the Swindon Office, this role supports the Facilities & Maintenance Manager and plays a key part in developing, implementing and monitoring health & safety practices across the business. You will be working across many varied sites, including warehouse, manufacturing and retail store environments, ensuring health & safety standards are practical, understood and consistently applied. Why Should You Join Our Client? Competitive salary with a comprehensive benefits package Generous holiday allowance, increasing with long service Life assurance and company sick pay Enhanced maternity and paternity leave Perkbox wellbeing hub and retail discounts Discounted gym membership and cycle to work scheme Your birthday off, plus additional paid leave for key life events Two paid volunteer days each year Generous staff discounts on premium products Ongoing training workshops and development opportunities A supportive, values-driven culture focused on doing the right thing, together Your Role As Health & Safety Coordinator, you will: Support the development, implementation and monitoring of health & safety policies, procedures and safe systems of work Ensure compliance with health & safety legislation, codes of practice and company standards Promote a positive, proactive health & safety culture across the organisation Carry out and support risk assessments, hazard identification and control measures Maintain risk registers and ensure corrective actions are implemented and tracked Conduct workplace inspections, audits and safety observations Record, investigate and report accidents, incidents and near misses Support root cause analysis and implementation of corrective and preventative actions Maintain accurate incident, injury and compliance records Coordinate health & safety inductions for new starters and contractors Assist in organising training, toolbox talks and health & safety awareness initiatives Communicate safety updates, alerts and best practice clearly to staff Prepare reports on safety performance, trends and compliance Support internal and external audits and inspections Work across many varied sites including warehouse, manufacturing and retail stores Who Are We Looking For? Previous experience in a Health & Safety Coordinator or H&S support role Strong working knowledge of health & safety legislation and best practice NEBOSH General Certificate or equivalent desirable Experience within warehouse, manufacturing or retail environments highly desirable Excellent organisational skills with strong attention to detail Confident communicator, able to engage with colleagues at all levels Practical, proactive and solutions-focused mindset Genuine interest and passion for health & safety Full UK driving licence required Ready to Take the Next Step? This is an excellent opportunity to join a premium, design-focused retailer, based from Swindon, where you ll play a visible and valued role in supporting safe, compliant and well-run working environments nationwide. To apply or for a confidential discussion, click apply now or contact Francine at 4Front Recruitment.
Morgan Hunt UK Limited
Kingston Upon Thames, Surrey
A leading recruitment agency is seeking a Temporary Accommodation Officer in Kingston upon Thames. The role involves managing temporary housing, ensuring compliance with safety regulations, and building relationships with residents and providers. Candidates should be skilled in effective management practices and capable of supporting vulnerable individuals with housing needs. This is a vital role aimed at enhancing community support and operational efficiency in housing services.
15/01/2026
Full time
A leading recruitment agency is seeking a Temporary Accommodation Officer in Kingston upon Thames. The role involves managing temporary housing, ensuring compliance with safety regulations, and building relationships with residents and providers. Candidates should be skilled in effective management practices and capable of supporting vulnerable individuals with housing needs. This is a vital role aimed at enhancing community support and operational efficiency in housing services.
Assistant Building Manager, Flagship London Office Farringdon Location: Farringdon Street, London Employer: Leading Property Management Consultancy Reporting to: Building Manager Type: Full-time, On-site Salary: £35,000 - £38,000 depending on experience Are you passionate about delivering an unforgettable occupier experience? Do you love the buzz of a busy, premium office building? Ready to take the next step in your Facilities Management career? If so, this is a role you will want to explore. The Opportunity We are hiring an Assistant Building Manager for one of London's most vibrant and modern office buildings. This is not a standard reception role. It is a hybrid position that combines high-end customer experience, community building, social media, events, and hands-on support with facilities and building operations. You will be the heart of the building. The person everyone recognises, trusts and turns to. You will also support the Building Manager with the operational and technical running of the property. This role suits someone already working in assistant building management, workplace or experience management, premium front-of-house, or serviced office operations who wants more responsibility, variety and clear progression. What You Will Be Doing Champion the Experience Deliver a warm, memorable welcome to everyone entering the building Maintain excellent presentation standards across FOH, amenities and common areas Add thoughtful details that surprise and delight, such as seasonal touches or wellbeing extras Build strong, genuine relationships with tenants, visitors and service partners Lead Front-of-House Standards Oversee reception operations and ensure a smooth visitor journey Use smart technology to improve check-in and access experiences Train and guide cover staff to maintain consistent standards Track and report small repairs or improvements and ensure they are resolved quickly Create Community and Engagement Shape the building's personality through events and occupier activities Run the building's Instagram and LinkedIn content Promote local food, retail and wellbeing offers Build opportunities for occupiers to connect, such as wellness sessions or networking socials Support the Building Manager Assist with contractor management, permits and compliance checks Help prepare audits, inspection reports and meeting packs Support small projects and maintenance tasks Gain hands-on exposure to service charge, compliance systems and operational planning Who This Role Will Appeal To Current Assistant Building Managers Looking for a flagship building and a consultancy that will develop your career. Front-of-House or Guest Experience Leads Working in a premium office, hotel or serviced office environment and ready to step into FM. Workplace or Community Managers Who love people, events and engagement but want more operational responsibility. Facilities Coordinators Looking for a step up into a more visible and impactful building role. Ambitious and energetic people Individuals who care about service, take pride in detail, and bring fresh ideas. What You Will Bring A warm, people-first approach Excellent organisation and attention to detail Confidence to suggest improvements and try new ideas Experience in a customer-focused building, hospitality or FM setting A positive attitude towards using technology Basic H&S or compliance knowledge, or willingness to learn (IOSH is desirable) Why This Role Stands Out Work in one of London's most exciting and high-profile office buildings A unique blend of customer experience, community engagement and building management Clear progression into a full Building Manager role Freedom to shape the building's culture and identity Be part of a forward-thinking consultancy that values personality, innovation and service If you are ready to step up in your FM career, or you want a role that combines people, creativity and building operations, we would love to hear from you. Apply now or get in touch for a confidential conversation.
15/01/2026
Full time
Assistant Building Manager, Flagship London Office Farringdon Location: Farringdon Street, London Employer: Leading Property Management Consultancy Reporting to: Building Manager Type: Full-time, On-site Salary: £35,000 - £38,000 depending on experience Are you passionate about delivering an unforgettable occupier experience? Do you love the buzz of a busy, premium office building? Ready to take the next step in your Facilities Management career? If so, this is a role you will want to explore. The Opportunity We are hiring an Assistant Building Manager for one of London's most vibrant and modern office buildings. This is not a standard reception role. It is a hybrid position that combines high-end customer experience, community building, social media, events, and hands-on support with facilities and building operations. You will be the heart of the building. The person everyone recognises, trusts and turns to. You will also support the Building Manager with the operational and technical running of the property. This role suits someone already working in assistant building management, workplace or experience management, premium front-of-house, or serviced office operations who wants more responsibility, variety and clear progression. What You Will Be Doing Champion the Experience Deliver a warm, memorable welcome to everyone entering the building Maintain excellent presentation standards across FOH, amenities and common areas Add thoughtful details that surprise and delight, such as seasonal touches or wellbeing extras Build strong, genuine relationships with tenants, visitors and service partners Lead Front-of-House Standards Oversee reception operations and ensure a smooth visitor journey Use smart technology to improve check-in and access experiences Train and guide cover staff to maintain consistent standards Track and report small repairs or improvements and ensure they are resolved quickly Create Community and Engagement Shape the building's personality through events and occupier activities Run the building's Instagram and LinkedIn content Promote local food, retail and wellbeing offers Build opportunities for occupiers to connect, such as wellness sessions or networking socials Support the Building Manager Assist with contractor management, permits and compliance checks Help prepare audits, inspection reports and meeting packs Support small projects and maintenance tasks Gain hands-on exposure to service charge, compliance systems and operational planning Who This Role Will Appeal To Current Assistant Building Managers Looking for a flagship building and a consultancy that will develop your career. Front-of-House or Guest Experience Leads Working in a premium office, hotel or serviced office environment and ready to step into FM. Workplace or Community Managers Who love people, events and engagement but want more operational responsibility. Facilities Coordinators Looking for a step up into a more visible and impactful building role. Ambitious and energetic people Individuals who care about service, take pride in detail, and bring fresh ideas. What You Will Bring A warm, people-first approach Excellent organisation and attention to detail Confidence to suggest improvements and try new ideas Experience in a customer-focused building, hospitality or FM setting A positive attitude towards using technology Basic H&S or compliance knowledge, or willingness to learn (IOSH is desirable) Why This Role Stands Out Work in one of London's most exciting and high-profile office buildings A unique blend of customer experience, community engagement and building management Clear progression into a full Building Manager role Freedom to shape the building's culture and identity Be part of a forward-thinking consultancy that values personality, innovation and service If you are ready to step up in your FM career, or you want a role that combines people, creativity and building operations, we would love to hear from you. Apply now or get in touch for a confidential conversation.
Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. Head of Event Operations - Exhibitions £70,000 - £75,000 Base up to 15% Bonus Hybrid London The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities Develop a high-performance culture by championing best practices and professional development Building a "one team" ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Responsible for portfolio event delivery - with end to end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end to end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Qualifications / Profile Required An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have expo experience - 1000 Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made
14/01/2026
Full time
Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. Head of Event Operations - Exhibitions £70,000 - £75,000 Base up to 15% Bonus Hybrid London The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities Develop a high-performance culture by championing best practices and professional development Building a "one team" ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Responsible for portfolio event delivery - with end to end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end to end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Qualifications / Profile Required An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have expo experience - 1000 Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
14/01/2026
Full time
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.• Work closely with contractors and internal teams to ensure accuracy and drive improvements.• Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs.• Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment.• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.• Awareness of payment processes, invoice management, and reconciliation.• Ability to analyse and manipulate data, and present clear, concise reports.• Excellent organisational, communication, and prioritisation skills.• Ability to work collaboratively with internal and external teams to improve service delivery.• Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
14/01/2026
Full time
Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.• Work closely with contractors and internal teams to ensure accuracy and drive improvements.• Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs.• Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment.• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.• Awareness of payment processes, invoice management, and reconciliation.• Ability to analyse and manipulate data, and present clear, concise reports.• Excellent organisational, communication, and prioritisation skills.• Ability to work collaboratively with internal and external teams to improve service delivery.• Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
13/01/2026
Full time
Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
13/01/2026
Full time
Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Lettings Coordinator A place to create moments that matter Location : Bradford, Hybrid, 3 days in the office Salary : £28,793 per annum Contract type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Ready to make a real impact and help people find their perfect home? We're on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator! In this role, you'll be at the heart of our mission - marketing Accent's homes and guiding customers through the exciting journey of moving in. You'll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation. But this isn't just about filling homes - it's about creating experiences. You'll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you'll discuss individual circumstances, assess eligibility, and connect customers with the support they need. This is a fast-paced, rewarding role where no two days are the same. You'll need resilience for those conversations that don't lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone's life. If you're ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we'd love to hear from you! Salary The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements. • Proven experience building successful working relationships with external partners, particularly within the housing sector. • Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels. • Intermediate to advanced proficiency in MS Office applications and specific business software. • Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively. • Strong record-keeping skills with knowledge of GDPR. • CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc REF-
13/01/2026
Full time
Lettings Coordinator A place to create moments that matter Location : Bradford, Hybrid, 3 days in the office Salary : £28,793 per annum Contract type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Ready to make a real impact and help people find their perfect home? We're on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator! In this role, you'll be at the heart of our mission - marketing Accent's homes and guiding customers through the exciting journey of moving in. You'll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation. But this isn't just about filling homes - it's about creating experiences. You'll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you'll discuss individual circumstances, assess eligibility, and connect customers with the support they need. This is a fast-paced, rewarding role where no two days are the same. You'll need resilience for those conversations that don't lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone's life. If you're ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we'd love to hear from you! Salary The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements. • Proven experience building successful working relationships with external partners, particularly within the housing sector. • Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels. • Intermediate to advanced proficiency in MS Office applications and specific business software. • Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively. • Strong record-keeping skills with knowledge of GDPR. • CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc REF-
AWC Construction Services are seeking a highly organized and proactive Facilities Administrator to support the efficient operation of our facilities management team. The ideal candidate will be responsible for coordinating maintenance requests, managing documentation, liaising with contractors, and ensuring compliance with health and safety regulations. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Act as the first point of contact for all facilities-related queries and issues. Coordinate maintenance and repair work by liaising with service providers and contractors. Maintain records of building inspections, maintenance schedules, and compliance documentation. Assist in managing supplier contracts, purchase orders, and invoicing for facility-related services. Ensure health and safety policies are up to date and adhered to within the facility. Assist with emergency preparedness and response plans. Process work orders and track the status of facility-related tasks. Provide administrative support to the facilities management team as needed. Requirements: Previous experience in facilities administration, office management, or a related role. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and facilities management software (desirable). Willing to work on call 5pm-9pm, as part of a rota Ability to work independently and handle multiple tasks simultaneously. Knowledge of health and safety regulations (preferred). Problem-solving skills and a proactive approach to facility management. Benefits: Competitive salary and benefits package. Opportunities for professional development. Dynamic and supportive work environment. If you are a detail-oriented professional with a passion for facilities management, we encourage you to apply!
13/01/2026
Full time
AWC Construction Services are seeking a highly organized and proactive Facilities Administrator to support the efficient operation of our facilities management team. The ideal candidate will be responsible for coordinating maintenance requests, managing documentation, liaising with contractors, and ensuring compliance with health and safety regulations. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Act as the first point of contact for all facilities-related queries and issues. Coordinate maintenance and repair work by liaising with service providers and contractors. Maintain records of building inspections, maintenance schedules, and compliance documentation. Assist in managing supplier contracts, purchase orders, and invoicing for facility-related services. Ensure health and safety policies are up to date and adhered to within the facility. Assist with emergency preparedness and response plans. Process work orders and track the status of facility-related tasks. Provide administrative support to the facilities management team as needed. Requirements: Previous experience in facilities administration, office management, or a related role. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and facilities management software (desirable). Willing to work on call 5pm-9pm, as part of a rota Ability to work independently and handle multiple tasks simultaneously. Knowledge of health and safety regulations (preferred). Problem-solving skills and a proactive approach to facility management. Benefits: Competitive salary and benefits package. Opportunities for professional development. Dynamic and supportive work environment. If you are a detail-oriented professional with a passion for facilities management, we encourage you to apply!
Job Type: Housing Management Coordinator Band 2 Location: Harlow Salary: £13.21 Contract: Temp Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are recruiting an experienced Housing Management Coordinator (Band 2) to support a sheltered housing scheme in Harlow. This is a lone-working role , ideal for someone confident managing a building independently while maintaining strong customer relationships with residents. The post focuses on building safety, compliance, tenancy management, and resident welfare , ensuring the scheme remains safe, well-maintained, and fully compliant with housing and health & safety standards. Key Responsibilities Building Safety & Compliance (Primary Focus) Carry out regular building inspections (internal and external) Complete and record health & safety and compliance checks Identify, report, and monitor property defects within flats and communal areas Ensure properties meet regulatory, quality, and Home Group standards Liaise with contractors to arrange and monitor repairs and maintenance Housing & Tenancy Management Manage rent accounts and support residents with rent arrears Support customers to understand and adhere to their tenancy agreements Take appropriate tenancy enforcement action where required, in line with policy Maintain accurate housing management records using internal systems Resident Welfare & Engagement Make regular welfare calls and carry out ad-hoc welfare visits Respond professionally to customer queries and concerns Act as a visible, trusted presence for residents within the scheme Identify safeguarding concerns and escalate appropriately Lone Working & Autonomy Independently manage daily priorities and workload Use initiative to resolve issues and escalate where necessary Maintain professional boundaries while providing customer-focused support Skills, Knowledge & Experience Required Experience working in supported or sheltered housing , housing management, or property services Strong understanding of building safety, compliance, and basic maintenance Experience managing rent arrears and tenancy issues Basic knowledge of housing law (tenancies, breaches, evictions) Confident working alone without constant supervision Good IT skills, including housing management systems and basic spreadsheets Excellent written and verbal communication skills Ability to manage difficult situations calmly and professionally Full driving licence and access to own vehicle (essential) Personal Attributes Highly organised and self-motivated Confident decision-maker Customer-focused with a professional approach Comfortable undertaking lone working Committed to equality, diversity, safeguarding, and health & safety best practice
13/01/2026
Seasonal
Job Type: Housing Management Coordinator Band 2 Location: Harlow Salary: £13.21 Contract: Temp Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are recruiting an experienced Housing Management Coordinator (Band 2) to support a sheltered housing scheme in Harlow. This is a lone-working role , ideal for someone confident managing a building independently while maintaining strong customer relationships with residents. The post focuses on building safety, compliance, tenancy management, and resident welfare , ensuring the scheme remains safe, well-maintained, and fully compliant with housing and health & safety standards. Key Responsibilities Building Safety & Compliance (Primary Focus) Carry out regular building inspections (internal and external) Complete and record health & safety and compliance checks Identify, report, and monitor property defects within flats and communal areas Ensure properties meet regulatory, quality, and Home Group standards Liaise with contractors to arrange and monitor repairs and maintenance Housing & Tenancy Management Manage rent accounts and support residents with rent arrears Support customers to understand and adhere to their tenancy agreements Take appropriate tenancy enforcement action where required, in line with policy Maintain accurate housing management records using internal systems Resident Welfare & Engagement Make regular welfare calls and carry out ad-hoc welfare visits Respond professionally to customer queries and concerns Act as a visible, trusted presence for residents within the scheme Identify safeguarding concerns and escalate appropriately Lone Working & Autonomy Independently manage daily priorities and workload Use initiative to resolve issues and escalate where necessary Maintain professional boundaries while providing customer-focused support Skills, Knowledge & Experience Required Experience working in supported or sheltered housing , housing management, or property services Strong understanding of building safety, compliance, and basic maintenance Experience managing rent arrears and tenancy issues Basic knowledge of housing law (tenancies, breaches, evictions) Confident working alone without constant supervision Good IT skills, including housing management systems and basic spreadsheets Excellent written and verbal communication skills Ability to manage difficult situations calmly and professionally Full driving licence and access to own vehicle (essential) Personal Attributes Highly organised and self-motivated Confident decision-maker Customer-focused with a professional approach Comfortable undertaking lone working Committed to equality, diversity, safeguarding, and health & safety best practice
Housing Management Coordinator - Band 2 Reference: (phone number removed) Location: Sheppards, Harlow, Essex Contract: Temporary Duration: ASAP - 01 April 2026 Salary: £16.37 Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are seeking an experienced Housing Management Coordinator (Band 2) . This is a frontline housing management role focused on rent and service charge collection, property standards, compliance, and strong customer engagement. You will work closely with colleagues, contractors, and third-party care and support providers to ensure properties are safe, well-maintained, fully occupied, and that residents receive an excellent housing management service. Key Responsibilities Housing & Tenancy Management Coordinate rent and service charge collection, managing arrears effectively Enforce tenancy conditions, including formal action up to court proceedings where required Support void management, re-letting rooms promptly to maximise occupancy Carry out defect checks and report, arrange, and monitor repairs Maintain accurate housing management records using internal systems Customer & Resident Engagement Deal with customer queries professionally and efficiently Make welfare calls and carry out ad-hoc and routine property visits Send weekly newsletters and organise/attend residents' meetings Support residents to maintain communal areas and personal living spaces Provide low-level support and signposting where appropriate Health, Safety & Compliance Ensure buildings are health and safety compliant Carry out and record routine safety checks and property risk assessments Ensure properties meet regulatory, quality, and client promise standards Liaise with contractors to ensure works meet contractual requirements Coordination & Partnership Working Work closely with Support Workers, Housing Management Workers, and Managers Coordinate and oversee housing management duties carried out by others Liaise with third-party care and support providers and superior landlords Ensure Service Level Agreements are adhered to and escalated where required Skills, Knowledge & Experience Required Experience working in supported/social housing, property management, or care settings Experience managing rent accounts, arrears, voids, and repairs Basic understanding of housing law (tenancies, evictions) Experience of coordinating or overseeing the work of others Strong organisational skills and ability to manage a caseload Confident using IT systems, spreadsheets, and databases Good written and verbal communication skills Ability to work independently, manage difficult situations, and use initiative Knowledge of health & safety and basic building maintenance Full driving licence and access to own vehicle (essential) Willingness to undertake lone working What We're Looking For Reliable, organised, and proactive Customer-focused with a professional approach Able to balance compliance, income collection, and resident wellbeing Committed to equality, diversity, and safeguarding best practice
13/01/2026
Seasonal
Housing Management Coordinator - Band 2 Reference: (phone number removed) Location: Sheppards, Harlow, Essex Contract: Temporary Duration: ASAP - 01 April 2026 Salary: £16.37 Hours: Monday to Friday, 9:00am - 5:00pm Role Overview We are seeking an experienced Housing Management Coordinator (Band 2) . This is a frontline housing management role focused on rent and service charge collection, property standards, compliance, and strong customer engagement. You will work closely with colleagues, contractors, and third-party care and support providers to ensure properties are safe, well-maintained, fully occupied, and that residents receive an excellent housing management service. Key Responsibilities Housing & Tenancy Management Coordinate rent and service charge collection, managing arrears effectively Enforce tenancy conditions, including formal action up to court proceedings where required Support void management, re-letting rooms promptly to maximise occupancy Carry out defect checks and report, arrange, and monitor repairs Maintain accurate housing management records using internal systems Customer & Resident Engagement Deal with customer queries professionally and efficiently Make welfare calls and carry out ad-hoc and routine property visits Send weekly newsletters and organise/attend residents' meetings Support residents to maintain communal areas and personal living spaces Provide low-level support and signposting where appropriate Health, Safety & Compliance Ensure buildings are health and safety compliant Carry out and record routine safety checks and property risk assessments Ensure properties meet regulatory, quality, and client promise standards Liaise with contractors to ensure works meet contractual requirements Coordination & Partnership Working Work closely with Support Workers, Housing Management Workers, and Managers Coordinate and oversee housing management duties carried out by others Liaise with third-party care and support providers and superior landlords Ensure Service Level Agreements are adhered to and escalated where required Skills, Knowledge & Experience Required Experience working in supported/social housing, property management, or care settings Experience managing rent accounts, arrears, voids, and repairs Basic understanding of housing law (tenancies, evictions) Experience of coordinating or overseeing the work of others Strong organisational skills and ability to manage a caseload Confident using IT systems, spreadsheets, and databases Good written and verbal communication skills Ability to work independently, manage difficult situations, and use initiative Knowledge of health & safety and basic building maintenance Full driving licence and access to own vehicle (essential) Willingness to undertake lone working What We're Looking For Reliable, organised, and proactive Customer-focused with a professional approach Able to balance compliance, income collection, and resident wellbeing Committed to equality, diversity, and safeguarding best practice
ob Type: Housing Manager Band 3 Location: Stortford Contract: Temp Hours: 37.5 Pay Rate: £21.87 per hour (standard) £43.37 per hour (Bank Holidays) The Role in a Nutshell Our Housing Managers are at the frontline of delivering safe homes and thriving communities. This role plays a vital part in ensuring excellent customer service, strong community engagement, and effective income maximisation across our rented and leasehold portfolio. You will be highly visible within your local patch, acting as a key point of contact for customers and stakeholders, championing the customer voice, and ensuring swift, fair, and effective resolution of issues. You'll be known for strong local area plans, high customer satisfaction, and confident complaint handling. Key Responsibilities Customer & Community Focus Act as a visible, accessible presence within your local area Champion meaningful customer involvement, including consultations and service charge discussions Deliver excellent customer satisfaction and resolve complaints swiftly and effectively Identify customers requiring additional or specialist support and ensure appropriate arrangements are in place Take prompt and appropriate action on safeguarding concerns, particularly for vulnerable customers Collaboration & Stakeholder Management Work closely with internal teams including Customer Service Centre, Maintenance, Health & Safety, and Income teams Build strong partnerships with external stakeholders such as local authorities, police, fire services, and contractors Support Development teams to ensure new homes are let in line with organisational targets Ensure a joined-up approach to delivering safe homes and strong communities Tenancy, Income & Estate Management Maximise rental and service charge income by proactively managing arrears Ensure customers clearly understand their rights and responsibilities from tenancy sign-up Work closely with Financial Inclusion teams to support customers to maximise income Manage former tenant arrears by ensuring appropriate handover for recovery Oversee void turnaround to minimise rent loss and ensure homes are re-let promptly Confidently explain to customers how their rent and service charges are spent Performance, Compliance & Enforcement Use data and KPIs to monitor performance, identify trends, manage risks, and share best practice Maintain accurate records and produce robust documentation for court and eviction proceedings where required Ensure compliance with housing law, regulation, and evolving requirements, including sustainability and greener homes Leadership & Expertise Depending on location, provide leadership to a small team (e.g. Community Housing Assistants, Coordinators, Apprentices, Cleaners, Handypersons) Act as a subject matter expert in specialist areas such as ASB or income management, supporting colleagues' development About You Significant experience in housing or community management Strong customer focus with excellent communication and engagement skills Confident managing complex tenancy, income, and safeguarding issues Comfortable working with data, KPIs, and performance measures Proactive, organised, and able to manage a busy, frontline workload Able to build strong relationships across internal and external partners
13/01/2026
Seasonal
ob Type: Housing Manager Band 3 Location: Stortford Contract: Temp Hours: 37.5 Pay Rate: £21.87 per hour (standard) £43.37 per hour (Bank Holidays) The Role in a Nutshell Our Housing Managers are at the frontline of delivering safe homes and thriving communities. This role plays a vital part in ensuring excellent customer service, strong community engagement, and effective income maximisation across our rented and leasehold portfolio. You will be highly visible within your local patch, acting as a key point of contact for customers and stakeholders, championing the customer voice, and ensuring swift, fair, and effective resolution of issues. You'll be known for strong local area plans, high customer satisfaction, and confident complaint handling. Key Responsibilities Customer & Community Focus Act as a visible, accessible presence within your local area Champion meaningful customer involvement, including consultations and service charge discussions Deliver excellent customer satisfaction and resolve complaints swiftly and effectively Identify customers requiring additional or specialist support and ensure appropriate arrangements are in place Take prompt and appropriate action on safeguarding concerns, particularly for vulnerable customers Collaboration & Stakeholder Management Work closely with internal teams including Customer Service Centre, Maintenance, Health & Safety, and Income teams Build strong partnerships with external stakeholders such as local authorities, police, fire services, and contractors Support Development teams to ensure new homes are let in line with organisational targets Ensure a joined-up approach to delivering safe homes and strong communities Tenancy, Income & Estate Management Maximise rental and service charge income by proactively managing arrears Ensure customers clearly understand their rights and responsibilities from tenancy sign-up Work closely with Financial Inclusion teams to support customers to maximise income Manage former tenant arrears by ensuring appropriate handover for recovery Oversee void turnaround to minimise rent loss and ensure homes are re-let promptly Confidently explain to customers how their rent and service charges are spent Performance, Compliance & Enforcement Use data and KPIs to monitor performance, identify trends, manage risks, and share best practice Maintain accurate records and produce robust documentation for court and eviction proceedings where required Ensure compliance with housing law, regulation, and evolving requirements, including sustainability and greener homes Leadership & Expertise Depending on location, provide leadership to a small team (e.g. Community Housing Assistants, Coordinators, Apprentices, Cleaners, Handypersons) Act as a subject matter expert in specialist areas such as ASB or income management, supporting colleagues' development About You Significant experience in housing or community management Strong customer focus with excellent communication and engagement skills Confident managing complex tenancy, income, and safeguarding issues Comfortable working with data, KPIs, and performance measures Proactive, organised, and able to manage a busy, frontline workload Able to build strong relationships across internal and external partners
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : The Orchard, Burnley with flexibility to cover other schemes as required. 100% onsite. Salary: £14,790 per annum (£16.26 per hour)Permanent, part time, 17.5 hours per week, Wednesday 1:30pm-5pm, Thursday & Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
13/01/2026
Full time
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : The Orchard, Burnley with flexibility to cover other schemes as required. 100% onsite. Salary: £14,790 per annum (£16.26 per hour)Permanent, part time, 17.5 hours per week, Wednesday 1:30pm-5pm, Thursday & Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-