Joining us as Tenancy Support Worker (Young Persons), you'll deliver an outstanding customer service in our Supported Living Services, supporting individuals who have experienced homelessness to both sustain their tenancy and become more independent in their home. You ll provide general building management and day-to-day delivery of a localised service, carrying out health and safety, fire safety and estates checks, ensuring both compliance and achievement of consistently high service standards. You ll initiate licence/tenancy terminations and creations, assessment for prospective customers, signs ups and customer inductions for all new customers, supporting the promotion of vacant dwellings and managing income/rent collection to assist in meeting KPI s. The ideal candidate will: Be a motivated and committed self-starter with strong organisational skills. Have a strong customer focus. Be able to think practically and logically, producing a high standard of work and overcoming issues to meet deadlines. Have exceptional people skills, able to communicate information clearly and effectively, adapting style to enhance impact and suit the needs of the recipient. Be computer literate, with strong literacy and numeracy skills. Have good working knowledge of benefits and housing processes. Experience of working within a housing environment would be a distinct advantage, ideally with a focus on vulnerable adults. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Sep 04, 2025
Full time
Joining us as Tenancy Support Worker (Young Persons), you'll deliver an outstanding customer service in our Supported Living Services, supporting individuals who have experienced homelessness to both sustain their tenancy and become more independent in their home. You ll provide general building management and day-to-day delivery of a localised service, carrying out health and safety, fire safety and estates checks, ensuring both compliance and achievement of consistently high service standards. You ll initiate licence/tenancy terminations and creations, assessment for prospective customers, signs ups and customer inductions for all new customers, supporting the promotion of vacant dwellings and managing income/rent collection to assist in meeting KPI s. The ideal candidate will: Be a motivated and committed self-starter with strong organisational skills. Have a strong customer focus. Be able to think practically and logically, producing a high standard of work and overcoming issues to meet deadlines. Have exceptional people skills, able to communicate information clearly and effectively, adapting style to enhance impact and suit the needs of the recipient. Be computer literate, with strong literacy and numeracy skills. Have good working knowledge of benefits and housing processes. Experience of working within a housing environment would be a distinct advantage, ideally with a focus on vulnerable adults. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Housing Sales Support Coordinator Croydon Location: Hybrid, Croydon (2 days from the office, 3 days from home) Salary: £16 to £20 per hour. Full-Time (37 hours) Contract: Up to 31st March 2026 possibly beyond. We are seeking a dedicated Housing Sales Support Coordinator to join a large housing association on a temporary basis. This role is crucial in supporting the Resales & Staircasing team, ensuring that initial customer queries are handled with clarity, professionalism, and a customer-friendly approach. Day-to-day of the role: Act as the first point of contact for all customer enquiries via telephone and email, particularly those initiating a resale or staircasing process. Manage team mailboxes, ensuring all communications, including instructions for resales or staircasing, are handled within the service level agreement (SLA). Ensure telephone calls from both internal and external stakeholders are actively responded to and managed within SLA. Maintain customer folders and sales trackers with the highest level of accuracy. Assist the team with document creation, obtaining necessary documents from internal/external teams to support resales instructions, and updating trackers. Required Skills & Qualifications: Proven experience within a customer-focused environment preferably within housing / housing resales and or shared ownership Excellent telephone manner and written communication skills. Highly skilled in data management systems. Proficient in Microsoft Excel and Word. Well-organised with a proven track record in maintaining accuracy and an eye for detail. Capable of working in a fast-paced environment and meeting tight deadlines. Experience in creating documents, reports, and files efficiently. Desirable: Experience in property sales and/or Shared Ownership and understanding of the conveyancing process. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Sep 04, 2025
Seasonal
Housing Sales Support Coordinator Croydon Location: Hybrid, Croydon (2 days from the office, 3 days from home) Salary: £16 to £20 per hour. Full-Time (37 hours) Contract: Up to 31st March 2026 possibly beyond. We are seeking a dedicated Housing Sales Support Coordinator to join a large housing association on a temporary basis. This role is crucial in supporting the Resales & Staircasing team, ensuring that initial customer queries are handled with clarity, professionalism, and a customer-friendly approach. Day-to-day of the role: Act as the first point of contact for all customer enquiries via telephone and email, particularly those initiating a resale or staircasing process. Manage team mailboxes, ensuring all communications, including instructions for resales or staircasing, are handled within the service level agreement (SLA). Ensure telephone calls from both internal and external stakeholders are actively responded to and managed within SLA. Maintain customer folders and sales trackers with the highest level of accuracy. Assist the team with document creation, obtaining necessary documents from internal/external teams to support resales instructions, and updating trackers. Required Skills & Qualifications: Proven experience within a customer-focused environment preferably within housing / housing resales and or shared ownership Excellent telephone manner and written communication skills. Highly skilled in data management systems. Proficient in Microsoft Excel and Word. Well-organised with a proven track record in maintaining accuracy and an eye for detail. Capable of working in a fast-paced environment and meeting tight deadlines. Experience in creating documents, reports, and files efficiently. Desirable: Experience in property sales and/or Shared Ownership and understanding of the conveyancing process. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
Sep 04, 2025
Full time
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
An opportunity has arisen for a Property Inspection Clerk / Property Inspections Consultant to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Inspection Clerk, you will be visiting properties, producing condition reports, liaising with tenants, and supporting landlords in the management of their investments. This role can be full-time or part-time (4 days per week) offering a salary range of circa £28,000 - £30,000 plus car allowance and benefits. You will be covering Brentwood, Billericay and Romford area. You will be responsible for: Carrying out property inspections using bespoke software on a tablet device. Compiling detailed reports to document the condition of properties before, during, and at the end of tenancies. Preparing accurate check-out reports prior to tenants vacating a property. Mediating between landlords and tenants regarding end-of-tenancy condition disputes. Producing and submitting paperwork for adjudication when required. What we are looking for: Previously worked as a Property Inspector, Lettings Coordinator, Lettings Administrator, Tenancy manager, Property Manager, Property Inspection Clerk, Inventory Clerkor in a similar role. Background in dealing face-to-face with the public. Ideally have experience within residential lettings (Full Training provided) Excellent attention to detail and communication skills. Skilled in MS Office and mobile applications. Valid UK driving licence and access to own car. What s on offer: Competitive salary 21 days plus Bank Holidays Birthday off Performance-based bonuses This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Property Inspection Clerk / Property Inspections Consultant to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Inspection Clerk, you will be visiting properties, producing condition reports, liaising with tenants, and supporting landlords in the management of their investments. This role can be full-time or part-time (4 days per week) offering a salary range of circa £28,000 - £30,000 plus car allowance and benefits. You will be covering Brentwood, Billericay and Romford area. You will be responsible for: Carrying out property inspections using bespoke software on a tablet device. Compiling detailed reports to document the condition of properties before, during, and at the end of tenancies. Preparing accurate check-out reports prior to tenants vacating a property. Mediating between landlords and tenants regarding end-of-tenancy condition disputes. Producing and submitting paperwork for adjudication when required. What we are looking for: Previously worked as a Property Inspector, Lettings Coordinator, Lettings Administrator, Tenancy manager, Property Manager, Property Inspection Clerk, Inventory Clerkor in a similar role. Background in dealing face-to-face with the public. Ideally have experience within residential lettings (Full Training provided) Excellent attention to detail and communication skills. Skilled in MS Office and mobile applications. Valid UK driving licence and access to own car. What s on offer: Competitive salary 21 days plus Bank Holidays Birthday off Performance-based bonuses This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Property Manager to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Manager, you will be coordinating maintenance issues and supporting tenants and landlords with daily property management needs. This full-time role offers a salary range of £26,000 - £28,000 and benefits. After probation, this role will be hybrid working. You will be responsible for: Handling maintenance enquiries from tenants via phone and email Liaising with approved contractors to schedule quotes or repairs Keeping landlords updated with clear and timely progress reports Logging all activity accurately within the internal system Maintaining regular communication with internal departments and branch staff What we are looking for: Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Tenancy Manager, Maintenance Coordinator, Senior Lettings Negotiator or in a similar role. Demonstrable experience in residential lettings or property management Strong problem-solving skills with a proactive and solution-focused approach Clear and confident communication skills, both written and verbal Experience in MS Office programs and internal databases What s on offer: Competitive salary Performance-based bonuses Hybrid working options Generous holiday package including your birthday off Additional rewards for long service including dining experiences, weekends away or vouchers Ongoing training and professional development opportunities Support towards industry-recognised qualifications This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Property Manager to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions. As a Property Manager, you will be coordinating maintenance issues and supporting tenants and landlords with daily property management needs. This full-time role offers a salary range of £26,000 - £28,000 and benefits. After probation, this role will be hybrid working. You will be responsible for: Handling maintenance enquiries from tenants via phone and email Liaising with approved contractors to schedule quotes or repairs Keeping landlords updated with clear and timely progress reports Logging all activity accurately within the internal system Maintaining regular communication with internal departments and branch staff What we are looking for: Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Tenancy Manager, Maintenance Coordinator, Senior Lettings Negotiator or in a similar role. Demonstrable experience in residential lettings or property management Strong problem-solving skills with a proactive and solution-focused approach Clear and confident communication skills, both written and verbal Experience in MS Office programs and internal databases What s on offer: Competitive salary Performance-based bonuses Hybrid working options Generous holiday package including your birthday off Additional rewards for long service including dining experiences, weekends away or vouchers Ongoing training and professional development opportunities Support towards industry-recognised qualifications This is an excellent opportunity to join a supportive team within a well-regarded property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Sep 04, 2025
Contract
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Spencer Clarke Group are seeking a Lead Officer for a Local Authority Client in Warwickshire. In this role, you will lead on tenancy enforcement and sustainment, support and supervise housing staff, and work with partners to deliver fair and effective housing management services for our tenants. Duties: Lead on tenancy enforcement, conduct reviews of at-risk tenancies, and prepare legal cases. Supervise and guide Housing Officers and Coordinators, providing advice and operational support. Resolve anti-social behaviour and neighbour disputes, promote tenant participation, and support tenancy sustainment. Maintain accurate records, prepare reports, monitor performance, and ensure adherence to legislation and Council policies. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in tenancy management, enforcement, and sustaining tenancies. Experience supervising and supporting staff in a housing or customer-focused environment. Skilled in dealing with tenants, partner agencies, and resolving complex disputes. Experience preparing cases for court, maintaining records, and working within housing legislation. What's on offer: Salary: 22+ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Sep 04, 2025
Contract
Spencer Clarke Group are seeking a Lead Officer for a Local Authority Client in Warwickshire. In this role, you will lead on tenancy enforcement and sustainment, support and supervise housing staff, and work with partners to deliver fair and effective housing management services for our tenants. Duties: Lead on tenancy enforcement, conduct reviews of at-risk tenancies, and prepare legal cases. Supervise and guide Housing Officers and Coordinators, providing advice and operational support. Resolve anti-social behaviour and neighbour disputes, promote tenant participation, and support tenancy sustainment. Maintain accurate records, prepare reports, monitor performance, and ensure adherence to legislation and Council policies. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in tenancy management, enforcement, and sustaining tenancies. Experience supervising and supporting staff in a housing or customer-focused environment. Skilled in dealing with tenants, partner agencies, and resolving complex disputes. Experience preparing cases for court, maintaining records, and working within housing legislation. What's on offer: Salary: 22+ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
An opportunity has arisen for a Assistant Property Manager with 3 years of experience to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions As a Assistant Property Manager, you will oversee a small property portfolio whilst providing leadership support across a busy lettings management team. This full-time role offers benefits, a salary range of £30,000 - £32,000, OTE £35,000 plus bonuses. After probation, this role will be hybrid working. You Will Be Responsible For Managing a smaller personal portfolio, including handling maintenance queries, liaising with tenants/landlords, coordinating contractors, and processing invoices. Acting as a point of escalation for complex issues, offering effective solutions and guidance. Monitoring workloads within the team, stepping in where necessary to ensure service levels are maintained. Building strong relationships with tenants, landlords, and contractors to encourage service excellence. Supporting the Assistant Manager in managing approved contractors and engaging with new suppliers. Encouraging collaboration, motivating the team, and contributing to internal initiatives. What We Are Looking For Previously worked as a Property Manager, Assistant Property Manager, Team Leader, Portfolio manager, Property Administrator, Property Coordinator, Lettings Coordinator or in a similar role. Experience of 3 years in property management with leadership or senior-level experience. Recognised industry qualifications (e.g., ARLA) are advantageous. Highly organised with exceptional attention to detail. Strong interpersonal skills with the ability to build lasting relationships. IT literate with good knowledge of MS Office. This is a fantastic opportunity to take the next step in your property management career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Assistant Property Manager with 3 years of experience to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions As a Assistant Property Manager, you will oversee a small property portfolio whilst providing leadership support across a busy lettings management team. This full-time role offers benefits, a salary range of £30,000 - £32,000, OTE £35,000 plus bonuses. After probation, this role will be hybrid working. You Will Be Responsible For Managing a smaller personal portfolio, including handling maintenance queries, liaising with tenants/landlords, coordinating contractors, and processing invoices. Acting as a point of escalation for complex issues, offering effective solutions and guidance. Monitoring workloads within the team, stepping in where necessary to ensure service levels are maintained. Building strong relationships with tenants, landlords, and contractors to encourage service excellence. Supporting the Assistant Manager in managing approved contractors and engaging with new suppliers. Encouraging collaboration, motivating the team, and contributing to internal initiatives. What We Are Looking For Previously worked as a Property Manager, Assistant Property Manager, Team Leader, Portfolio manager, Property Administrator, Property Coordinator, Lettings Coordinator or in a similar role. Experience of 3 years in property management with leadership or senior-level experience. Recognised industry qualifications (e.g., ARLA) are advantageous. Highly organised with exceptional attention to detail. Strong interpersonal skills with the ability to build lasting relationships. IT literate with good knowledge of MS Office. This is a fantastic opportunity to take the next step in your property management career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
TSR are recruiting for a Technical Coordinator to join our client, a leading UK Housebuilder based in East Yorkshire, on a permanent basis. You will be responsible for supporting and assisting the Regional Technical team and operating team to support the regional and Group Business plan, commercial objectives, budgets and future growth requirements. As Technical Coordinator you will be responsible for: Interact with internal departments, consultants, suppliers and sub-contractors as necessary in order to achieve Building Regulations and warranty approval and satisfactory conditions discharge. Provide sales team with drawing\specification information and support, to ensure that sales have the correct literature for communication with customers. Co-ordinate Transfer Plans, Management Plans for Estate Sales Packs, liaising with solicitors and Sales Department. Manage the process of tendering for, setting-up and establishing on site management companies, whilst implementing the group procedures and ensuring all legal aspects in relation to various agreements; section 38, 104, 278 etc are adhered to and arrange bonds, guarantees, warranties and insurance as called for. Co-ordinate the appointment of utilities, including designs, quotes and any required agreements. Provide ongoing technical support to the Technical Director, Regional Technical team and internal departments through the construction stage on a regular pro-active basis. Maintain procedures for drawing information release, drawings and file records. Assist in gathering information and As-Built records during the course of a project in order that the Health and Safety File and purchaser information packs are ready on completion. Assist in the preparation of key status reports and updates on all KPIs relating to the Technical function. At all times comply with responsibilities under the Company's Health and Safety and Environmental and Corporate Responsibility Policies and all other company policies, procedures, and instructions. As Technical Coordinator you will have: A relevant qualification or broad experience in Technical/planning. Knowledge of the legal frameworks associated with planning management and development procurement. Good Technical and legal knowledge and Financial/Commercial awareness. Good awareness of codes of practice that impact on land acquisition and planning matters e.g. Planning Policy, systems and frameworks, both locally and regionally. TSR are acting as an employment agency if you do not hear back within 7 days your application has been unsuccessful, but your details will remain on file and we will contact you with relevant future opportunities.
Sep 03, 2025
Full time
TSR are recruiting for a Technical Coordinator to join our client, a leading UK Housebuilder based in East Yorkshire, on a permanent basis. You will be responsible for supporting and assisting the Regional Technical team and operating team to support the regional and Group Business plan, commercial objectives, budgets and future growth requirements. As Technical Coordinator you will be responsible for: Interact with internal departments, consultants, suppliers and sub-contractors as necessary in order to achieve Building Regulations and warranty approval and satisfactory conditions discharge. Provide sales team with drawing\specification information and support, to ensure that sales have the correct literature for communication with customers. Co-ordinate Transfer Plans, Management Plans for Estate Sales Packs, liaising with solicitors and Sales Department. Manage the process of tendering for, setting-up and establishing on site management companies, whilst implementing the group procedures and ensuring all legal aspects in relation to various agreements; section 38, 104, 278 etc are adhered to and arrange bonds, guarantees, warranties and insurance as called for. Co-ordinate the appointment of utilities, including designs, quotes and any required agreements. Provide ongoing technical support to the Technical Director, Regional Technical team and internal departments through the construction stage on a regular pro-active basis. Maintain procedures for drawing information release, drawings and file records. Assist in gathering information and As-Built records during the course of a project in order that the Health and Safety File and purchaser information packs are ready on completion. Assist in the preparation of key status reports and updates on all KPIs relating to the Technical function. At all times comply with responsibilities under the Company's Health and Safety and Environmental and Corporate Responsibility Policies and all other company policies, procedures, and instructions. As Technical Coordinator you will have: A relevant qualification or broad experience in Technical/planning. Knowledge of the legal frameworks associated with planning management and development procurement. Good Technical and legal knowledge and Financial/Commercial awareness. Good awareness of codes of practice that impact on land acquisition and planning matters e.g. Planning Policy, systems and frameworks, both locally and regionally. TSR are acting as an employment agency if you do not hear back within 7 days your application has been unsuccessful, but your details will remain on file and we will contact you with relevant future opportunities.
Construction Manager Location: High Wycombe Package: up to £75,000 basic + company vehicle or car allowance Overview: You ll lead and manage the delivery of multiple construction projects (primarily refurbishments) in a highly secure environment. Your main responsibility is to ensure safe, compliant, and timely site operations across several active works, all based within the same estate. Security: Developed Vetting (DV) clearance active or recently lapsed (within 6 months) Sole UK citizen (essential for clearance level) Core Duties: Act as the senior lead across several adjacent project sites Drive contractor performance and ensure compliance with agreed scopes and safety standards Deliver site-level HSE management including inspections, toolbox talks, and reporting Maintain communication between the client, end-users, and internal project teams Oversee issue resolution, site reporting, programme tracking, and site documentation Review technical documents and liaise with design teams on buildability and implementation Monitor environmental and safety reporting (near misses, incidents, audits etc.) Key Skills & Experience: 5+ years leading construction delivery with a principal or Tier 1 contractor Commercial or Defence refurbishment experience essential Familiarity with managing projects in secure or regulated environments Proven knowledge of CDM and health & safety requirements on live sites Competence in scheduling, quality control, and client coordination Certification SMSTS, CSCS (Manager level), and valid First Aid certification Desirable qualifications include: NEBOSH or IOSH Managing Safely Asbestos Awareness / Management Legionella Awareness / Management CITB Temporary Works Coordinator or Supervisor If you are an experienced construction manager with the appropriate security credentials and thrive in a structured, fast-paced environment, we encourage you to apply.
Sep 02, 2025
Full time
Construction Manager Location: High Wycombe Package: up to £75,000 basic + company vehicle or car allowance Overview: You ll lead and manage the delivery of multiple construction projects (primarily refurbishments) in a highly secure environment. Your main responsibility is to ensure safe, compliant, and timely site operations across several active works, all based within the same estate. Security: Developed Vetting (DV) clearance active or recently lapsed (within 6 months) Sole UK citizen (essential for clearance level) Core Duties: Act as the senior lead across several adjacent project sites Drive contractor performance and ensure compliance with agreed scopes and safety standards Deliver site-level HSE management including inspections, toolbox talks, and reporting Maintain communication between the client, end-users, and internal project teams Oversee issue resolution, site reporting, programme tracking, and site documentation Review technical documents and liaise with design teams on buildability and implementation Monitor environmental and safety reporting (near misses, incidents, audits etc.) Key Skills & Experience: 5+ years leading construction delivery with a principal or Tier 1 contractor Commercial or Defence refurbishment experience essential Familiarity with managing projects in secure or regulated environments Proven knowledge of CDM and health & safety requirements on live sites Competence in scheduling, quality control, and client coordination Certification SMSTS, CSCS (Manager level), and valid First Aid certification Desirable qualifications include: NEBOSH or IOSH Managing Safely Asbestos Awareness / Management Legionella Awareness / Management CITB Temporary Works Coordinator or Supervisor If you are an experienced construction manager with the appropriate security credentials and thrive in a structured, fast-paced environment, we encourage you to apply.
Head of Property Management We are now looking for a Lettings Manager who will ultimately head up the Lettings and Property Management department. This is NOT the listing of properties OR carrying out viewings. Our client has multiple offices that carry out the valuations, viewings etc then once a tenant has been found these are all then passed to central Lettings Management department to carry out references/safety regulation certs etc to the tenant moving in stage. Then dealing with all management issues. Head of Property Management The basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and they have multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Head of Property Management The existing Lettings team is a team of 5 that work very well together, and the team are all very knowledgeable, capable and hardworking. Ability to lead a team and communicate in a subtle/encouraging but effective way and problem solve and be able to guide as required and listen to concerns and keep up to date with legislation making changes and improvements where necessary. Head of Property Management Experience in all aspects of lettings Use of Rentman Lettings software packages Daily banking, pay rents, reconcile banking Tenant referencing and deposit handling Property visits to tenants Check outs, to go through reports, dispute resolution/negotiate with tenants and landlord and put on TDS risk if necessary and allocate money accordingly Prepare Tenancy Agreements Renew rent insurance Dispute resolution Understanding of the impending Rights Rents Bill and able to lead/assist the team through these changes. Head of Property Management Your salary will be guaranteed at £46,000 for the probation period of 5 months and the on target earnings are also in the region of £46,000 based on current turnover. Basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and our client has multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
Sep 02, 2025
Full time
Head of Property Management We are now looking for a Lettings Manager who will ultimately head up the Lettings and Property Management department. This is NOT the listing of properties OR carrying out viewings. Our client has multiple offices that carry out the valuations, viewings etc then once a tenant has been found these are all then passed to central Lettings Management department to carry out references/safety regulation certs etc to the tenant moving in stage. Then dealing with all management issues. Head of Property Management The basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and they have multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Head of Property Management The existing Lettings team is a team of 5 that work very well together, and the team are all very knowledgeable, capable and hardworking. Ability to lead a team and communicate in a subtle/encouraging but effective way and problem solve and be able to guide as required and listen to concerns and keep up to date with legislation making changes and improvements where necessary. Head of Property Management Experience in all aspects of lettings Use of Rentman Lettings software packages Daily banking, pay rents, reconcile banking Tenant referencing and deposit handling Property visits to tenants Check outs, to go through reports, dispute resolution/negotiate with tenants and landlord and put on TDS risk if necessary and allocate money accordingly Prepare Tenancy Agreements Renew rent insurance Dispute resolution Understanding of the impending Rights Rents Bill and able to lead/assist the team through these changes. Head of Property Management Your salary will be guaranteed at £46,000 for the probation period of 5 months and the on target earnings are also in the region of £46,000 based on current turnover. Basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and our client has multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis. This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector. Purpose of The Job The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the Lead engineer, 2 Workplace coordinators and 2 Receptionists. Key Responsibilities To provide leadership and ensure that contractual commitments are met and exceeded. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies. Play an active role as a change agent driving hospitality led FM through the service delivery model. Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Person Specification: Education A good basic education is essential English and Maths GCSE A to C grade. Professional trade qualifications, leadership experience Experience Experience working within M&E building maintenance. Demonstrate experience & understanding of current Health & Safety. Demonstrate management experience Skills Good communication skills essential, both verbal and written A level of IT literacy - Word, Excel, Outlook, Client online systems. Report writing. Attributes Smart & presentable. Ability to communicate effectively with clients on behalf of CBRE. Attendance at management and Client meetings as required Undertake additional training as required Flexible, adaptable team player with a positive "can do attitude" Ability to work under pressure and support the team Effective personal time management essential Ability to see the bigger picture and close out problems Leadership Strong supervision capabilities Ability to be self-motivating Ability to motivate and lead a small team Customer Satisfaction A high-level focus on the achievement of total customer satisfaction A high level of flexibility and a positive attitude to innovation and change. Commitment to the ongoing success of the business. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Sep 02, 2025
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis. This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector. Purpose of The Job The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the Lead engineer, 2 Workplace coordinators and 2 Receptionists. Key Responsibilities To provide leadership and ensure that contractual commitments are met and exceeded. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies. Play an active role as a change agent driving hospitality led FM through the service delivery model. Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Person Specification: Education A good basic education is essential English and Maths GCSE A to C grade. Professional trade qualifications, leadership experience Experience Experience working within M&E building maintenance. Demonstrate experience & understanding of current Health & Safety. Demonstrate management experience Skills Good communication skills essential, both verbal and written A level of IT literacy - Word, Excel, Outlook, Client online systems. Report writing. Attributes Smart & presentable. Ability to communicate effectively with clients on behalf of CBRE. Attendance at management and Client meetings as required Undertake additional training as required Flexible, adaptable team player with a positive "can do attitude" Ability to work under pressure and support the team Effective personal time management essential Ability to see the bigger picture and close out problems Leadership Strong supervision capabilities Ability to be self-motivating Ability to motivate and lead a small team Customer Satisfaction A high-level focus on the achievement of total customer satisfaction A high level of flexibility and a positive attitude to innovation and change. Commitment to the ongoing success of the business. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Administrative Assistant Location: Hybrid and Didsbury, Manchester Salary: up to 29,569 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a reliable and organised Administrative Assistant to support the smooth running of our Facilities and Asset Management Teams. This is a key role that helps ensure our housing services are delivered efficiently and professionally. You'll be responsible for a wide range of administrative and clerical tasks - from arranging appointments and updating systems, to coordinating work orders and preparing reports. You'll work closely with Facilities Coordinators, Caretakers, contractors, and internal teams to keep accurate records, support service delivery, and keep communication flowing. Whether it's helping manage servicing programmes, taking minutes, or helping with Southway projects, your contribution will be vital to keeping our operations running smoothly and our customers well-informed. Candidates We need someone who's dependable, detail-oriented, and passionate about delivering excellent customer service. You'll have strong communication skills, good IT knowledge, and the ability to manage your workload effectively. Experience in administrative support, data entry, or coordination roles is ideal, and you'll need to be confident using systems and preparing reports. You'll be a team player who's keen to learn, solve problems, and contribute to continuous service improvement. If you're organised, committed, and looking for a role where you can make a real difference in a supportive and community-focused organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 29 September 202 5 For an informal discussion please contact Molly Duerden, Facilities Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Administrative Assistant Location: Hybrid and Didsbury, Manchester Salary: up to 29,569 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a reliable and organised Administrative Assistant to support the smooth running of our Facilities and Asset Management Teams. This is a key role that helps ensure our housing services are delivered efficiently and professionally. You'll be responsible for a wide range of administrative and clerical tasks - from arranging appointments and updating systems, to coordinating work orders and preparing reports. You'll work closely with Facilities Coordinators, Caretakers, contractors, and internal teams to keep accurate records, support service delivery, and keep communication flowing. Whether it's helping manage servicing programmes, taking minutes, or helping with Southway projects, your contribution will be vital to keeping our operations running smoothly and our customers well-informed. Candidates We need someone who's dependable, detail-oriented, and passionate about delivering excellent customer service. You'll have strong communication skills, good IT knowledge, and the ability to manage your workload effectively. Experience in administrative support, data entry, or coordination roles is ideal, and you'll need to be confident using systems and preparing reports. You'll be a team player who's keen to learn, solve problems, and contribute to continuous service improvement. If you're organised, committed, and looking for a role where you can make a real difference in a supportive and community-focused organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 29 September 202 5 For an informal discussion please contact Molly Duerden, Facilities Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Come and make a real difference as our Fire Safety Compliance Manager! Everyone should have a warm, safe, affordable home. As part of our compliance team, you ll play a key role in making this a reality for thousands of people living in our communities. As a Fire Safety Compliance Manager you ll play a key role in helping us provide this for our tenants. You ll be responsible for ensuring that our Landlord Fire Safety Compliance is delivered in line with statutory regulations and non-statutory, guidance, approved codes of practice and organisational policies and procedures. Implementing controls and actions identified from Fire Risk Assessments and Fire Risk reviews, managing associated contracts to ensure we meet the requirement of our Fire Safety Policy and Management Plan. Leading and taking responsibility for the management of Fire Compliance and ensuring appropriate 1st line assurance auditing is carried out across all fire safety related areas. What you ll bring to our team As the friendly face of Two Rivers Housing, you ll use your skills and expertise to deliver a great customer experience for our tenants. As a line manager, you will work closely with our compliance coordinator and support them to succeed in their role. Organised and motivated, you will be able to manage and inspire teams under tight time constraints while promoting a positive health and safety compliance culture in the organisation. What we re looking for Experience in a customer focused environment & working effectively in a collaborative environment Experience of managing and motivating teams. Experience of providing sound advice on landlord compliance to key stakeholders Good knowledge of CDM 2015 Good working knowledge of general areas of Health Safety and Landlord Compliance (including Fire, Asbestos, Legionella, Lifting Equipment, Gas and Electrical safety) Experience of carrying out compliance audits and general risk assessments and maintaining compliance data bases and administrative systems Experience of undertaking HHSRS assessments and estates management/communal area inspections Experience in developing policies and procedures Experience of contract management Demonstrate well-developed organisational skills, the ability to work flexibly and on own initiative, with the ability to be a strong team player Qualifications A relevant professional building, construction or fire safety qualification (Such as an HNC) Desirable NEBOSH National Certificate in Fire Risk Safety and Risk Management or equivalent Desirable NEBOSH General Certificate Desirable IOSH Managing Safety - Essential HHSRS Certificate - Essential Membership of a professional body e.g. IFE, IFSM, IOSH, RICS, ASCP, CIH Desirable We recognise that no candidate will meet every desired requirement, so if your experience looks a little different but you think you can bring your great skills and can-do attitude to the role, we d love to hear from you. Please note: This role is not open to agencies. Please do not call or email. Thank you. More about us Trust isn t a tagline it s everything. It s how we build relationships, how we make decisions, and how we prove, day in and day out, that we do what we say. It s also the thing that underpins our core values and sets out what our customers can expect from us and what we expect from our team and the partners we work with. We want our tenants to know that we re here, we care and make them feel at home from the moment they step through the door. It s not just about having a home it s about finding a place to build a life and feel safe while doing so. And the same can be said for our team. Two Rivers is a place with purpose, where you can be a part of something and make a real difference. We ll help you develop and grow, in a place where you ll find like-minded people and you can truly be yourself. Warm, safe, affordable homes are about more than bricks and mortar. It s a feeling of community, securing and belonging. So, whether you re a tenant living in one of our homes or a member of the team when you join the Two Rivers community, you ll always feel like You re Home Now. Need some additional support? We are committed to creating an equal, diverse, and inclusive workplace that creates a great working environment and a great experience for our customers. If you need any additional help or support through the recruitment process, please get in touch with our team. Not the role for you? If you would like to work with us, but can t see a role advertised which suits your skills and career ambition, why not send us your CV?
Sep 01, 2025
Full time
Come and make a real difference as our Fire Safety Compliance Manager! Everyone should have a warm, safe, affordable home. As part of our compliance team, you ll play a key role in making this a reality for thousands of people living in our communities. As a Fire Safety Compliance Manager you ll play a key role in helping us provide this for our tenants. You ll be responsible for ensuring that our Landlord Fire Safety Compliance is delivered in line with statutory regulations and non-statutory, guidance, approved codes of practice and organisational policies and procedures. Implementing controls and actions identified from Fire Risk Assessments and Fire Risk reviews, managing associated contracts to ensure we meet the requirement of our Fire Safety Policy and Management Plan. Leading and taking responsibility for the management of Fire Compliance and ensuring appropriate 1st line assurance auditing is carried out across all fire safety related areas. What you ll bring to our team As the friendly face of Two Rivers Housing, you ll use your skills and expertise to deliver a great customer experience for our tenants. As a line manager, you will work closely with our compliance coordinator and support them to succeed in their role. Organised and motivated, you will be able to manage and inspire teams under tight time constraints while promoting a positive health and safety compliance culture in the organisation. What we re looking for Experience in a customer focused environment & working effectively in a collaborative environment Experience of managing and motivating teams. Experience of providing sound advice on landlord compliance to key stakeholders Good knowledge of CDM 2015 Good working knowledge of general areas of Health Safety and Landlord Compliance (including Fire, Asbestos, Legionella, Lifting Equipment, Gas and Electrical safety) Experience of carrying out compliance audits and general risk assessments and maintaining compliance data bases and administrative systems Experience of undertaking HHSRS assessments and estates management/communal area inspections Experience in developing policies and procedures Experience of contract management Demonstrate well-developed organisational skills, the ability to work flexibly and on own initiative, with the ability to be a strong team player Qualifications A relevant professional building, construction or fire safety qualification (Such as an HNC) Desirable NEBOSH National Certificate in Fire Risk Safety and Risk Management or equivalent Desirable NEBOSH General Certificate Desirable IOSH Managing Safety - Essential HHSRS Certificate - Essential Membership of a professional body e.g. IFE, IFSM, IOSH, RICS, ASCP, CIH Desirable We recognise that no candidate will meet every desired requirement, so if your experience looks a little different but you think you can bring your great skills and can-do attitude to the role, we d love to hear from you. Please note: This role is not open to agencies. Please do not call or email. Thank you. More about us Trust isn t a tagline it s everything. It s how we build relationships, how we make decisions, and how we prove, day in and day out, that we do what we say. It s also the thing that underpins our core values and sets out what our customers can expect from us and what we expect from our team and the partners we work with. We want our tenants to know that we re here, we care and make them feel at home from the moment they step through the door. It s not just about having a home it s about finding a place to build a life and feel safe while doing so. And the same can be said for our team. Two Rivers is a place with purpose, where you can be a part of something and make a real difference. We ll help you develop and grow, in a place where you ll find like-minded people and you can truly be yourself. Warm, safe, affordable homes are about more than bricks and mortar. It s a feeling of community, securing and belonging. So, whether you re a tenant living in one of our homes or a member of the team when you join the Two Rivers community, you ll always feel like You re Home Now. Need some additional support? We are committed to creating an equal, diverse, and inclusive workplace that creates a great working environment and a great experience for our customers. If you need any additional help or support through the recruitment process, please get in touch with our team. Not the role for you? If you would like to work with us, but can t see a role advertised which suits your skills and career ambition, why not send us your CV?
Electrical Technician (Building Services) Annual Salary: 35000 - 42500 Location: Basingstoke with occasional travel toother sites Job Type: Full-time We are excited to offer a fantastic opportunity for an Electrical Maintenance Technician to join our Clients team. This role will play a crucial part in maintaining their properties and corporate estate and be a lead to other Technicians in the team. Day-to-day of the role: Act as the first point of escalation and support to workplace technicians, overseeing and supporting the delivery of routine maintenance both internally and externally. Liaise with the planned maintenance and compliance coordinator to manage the BAU workload of the technician team, ensuring efficient resource deployment and prioritisation of key tasks. Perform routine maintenance on electrical systems, diagnose and repair electrical issues, and carry out installations. Maintain accurate records, provide detailed reports and certification, and ensure safe systems of work are in place. Assist the Workplace Manager - Technical in delivering regular toolbox talks, training, and knowledge sharing. Ensure 3rd party contractors are programmed, supervised appropriately, and adhere to approved risk assessment method statements (RAMS). Carry out site and van audits, quality assurance checks of completed works, and stock checks to ensure high standards and availability of critical spares. Lead by example in carrying out a wide range of reactive work to a high standard and within SLA. Cover for technicians across the team during absence, peak periods, or as work requirements dictate. Establish and maintain effective working relationships with all colleagues and contractors to ensure an integrated contribution to our corporate objectives. Required Skills & Qualifications: Completion of a recognized apprenticeship or training program in electrical installation, NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 2382 (18th Edition Wiring Regulations). City & Guilds 2391 or 2394/2395 (Inspection and Testing). Previous experience as an electrician, with a portfolio of completed projects. Ability to be office-based and travel between sites as required. Clear, confident communicator with the ability to communicate effectively. Team player with an enthusiastic, customer-focused attitude and proactive approach. Benefits: 25 days holiday Great pension scheme Range of additional benefits To apply for this Electrical Maintenance Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Sep 01, 2025
Full time
Electrical Technician (Building Services) Annual Salary: 35000 - 42500 Location: Basingstoke with occasional travel toother sites Job Type: Full-time We are excited to offer a fantastic opportunity for an Electrical Maintenance Technician to join our Clients team. This role will play a crucial part in maintaining their properties and corporate estate and be a lead to other Technicians in the team. Day-to-day of the role: Act as the first point of escalation and support to workplace technicians, overseeing and supporting the delivery of routine maintenance both internally and externally. Liaise with the planned maintenance and compliance coordinator to manage the BAU workload of the technician team, ensuring efficient resource deployment and prioritisation of key tasks. Perform routine maintenance on electrical systems, diagnose and repair electrical issues, and carry out installations. Maintain accurate records, provide detailed reports and certification, and ensure safe systems of work are in place. Assist the Workplace Manager - Technical in delivering regular toolbox talks, training, and knowledge sharing. Ensure 3rd party contractors are programmed, supervised appropriately, and adhere to approved risk assessment method statements (RAMS). Carry out site and van audits, quality assurance checks of completed works, and stock checks to ensure high standards and availability of critical spares. Lead by example in carrying out a wide range of reactive work to a high standard and within SLA. Cover for technicians across the team during absence, peak periods, or as work requirements dictate. Establish and maintain effective working relationships with all colleagues and contractors to ensure an integrated contribution to our corporate objectives. Required Skills & Qualifications: Completion of a recognized apprenticeship or training program in electrical installation, NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 2382 (18th Edition Wiring Regulations). City & Guilds 2391 or 2394/2395 (Inspection and Testing). Previous experience as an electrician, with a portfolio of completed projects. Ability to be office-based and travel between sites as required. Clear, confident communicator with the ability to communicate effectively. Team player with an enthusiastic, customer-focused attitude and proactive approach. Benefits: 25 days holiday Great pension scheme Range of additional benefits To apply for this Electrical Maintenance Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Catch 22 are supporting a forward thinking Facilities Management organisation in the recruitment of a Maintenance Coordinator to act as the main point of contact for the facilities maintenance teams. Working with clients within healthcare, student accommodation, hotel chains and housing associations, the successful applicant will have previous experience within a busy maintenance department. They will ensure maintenance appointments are scheduled efficiently, works are tracked and completed within agreed timescales, and equipment and materials are ordered as needed. Role Responsibilities: Manage service requests via our ticketing system, allocating jobs and tracking progress. Schedule maintenance technicians, optimising routes and minimising travel time. Prepare quotes, raise purchase orders, and arrange delivery of parts, materials, and equipment. Communicate with clients, suppliers, and subcontractors to keep works on track. Monitor maintenance records, costs, and reports to ensure accuracy. Support the maintenance team with day-to-day operational needs, problem-solving, and follow-up actions. Assist with vehicle admin, compliance checks, and other service centre duties as required. Role Package: Permanent, Full time Contract Salary £27,000 - £29,000 Monday - Friday Office based with potential for home working after successful probation Basic benefits package - 28 days holidays (inc bank holidays) & standard pension If interested in this role, then please apply or get in touch on (url removed).
Sep 01, 2025
Full time
Catch 22 are supporting a forward thinking Facilities Management organisation in the recruitment of a Maintenance Coordinator to act as the main point of contact for the facilities maintenance teams. Working with clients within healthcare, student accommodation, hotel chains and housing associations, the successful applicant will have previous experience within a busy maintenance department. They will ensure maintenance appointments are scheduled efficiently, works are tracked and completed within agreed timescales, and equipment and materials are ordered as needed. Role Responsibilities: Manage service requests via our ticketing system, allocating jobs and tracking progress. Schedule maintenance technicians, optimising routes and minimising travel time. Prepare quotes, raise purchase orders, and arrange delivery of parts, materials, and equipment. Communicate with clients, suppliers, and subcontractors to keep works on track. Monitor maintenance records, costs, and reports to ensure accuracy. Support the maintenance team with day-to-day operational needs, problem-solving, and follow-up actions. Assist with vehicle admin, compliance checks, and other service centre duties as required. Role Package: Permanent, Full time Contract Salary £27,000 - £29,000 Monday - Friday Office based with potential for home working after successful probation Basic benefits package - 28 days holidays (inc bank holidays) & standard pension If interested in this role, then please apply or get in touch on (url removed).
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Helpdesk & Reporting Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Helpdesk & Reporting Coordinator to join the team located in Paddington , London . This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Provide excellent customer service by understanding customer needs and managing client expectations. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment. Ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To include the active participation in a safe working environment. Achieve results within quality and time restraints to include both internal and customer KPIs. Monitor the Facilities helpdesk, ensuring that all calls are responded to promptly and that tickets logged on the CAFM system and assigned to the appropriate engineer. Run regular reports from the CAFM system, presenting trend information and providing management with data to support decisions. Drive performance against SLAs, ensuring that jobs are being responded to, updated and closed down within the agreed timescales. Prepare various internal and customer facing reports for the account, liaising with the appropriate people for accurate information and ensuring attention to detail. Maintain the QHSE database with hazard reporting and customer feedback. Complete the timesheet submission for payroll, ensuring that all annual leave, sickness and training is correctly recorded and that timesheets have the appropriate references for budget allocation. Raise service orders and purchase orders as requested, ensuring that all trackers and systems are kept up to date with the relevant information and that reports are sent out timely. Order all PPE, uniform and tools as required. Keep the account training matrix up to date at all times, ensuring that the team are notified of any training gaps and that training certificates are obtained for completed courses. Support the Lead Contract Support by covering any duties when required. Carry out any reasonable request from management. Experience Required: Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Training Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. PowerPoint and CAFM systems. Experience Previous experience of a customer-facing role using CAFM systems. Experience with running, interrogating and presenting management information. Financial administration experience. Aptitudes Strong customer service skills. Excellent verbal and written communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Characteristics Reliable and committed. Professional. Able to maintain a positive outlook whilst working under pressure and with changing demands and priorities.
Sep 01, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Helpdesk & Reporting Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Helpdesk & Reporting Coordinator to join the team located in Paddington , London . This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Provide excellent customer service by understanding customer needs and managing client expectations. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment. Ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To include the active participation in a safe working environment. Achieve results within quality and time restraints to include both internal and customer KPIs. Monitor the Facilities helpdesk, ensuring that all calls are responded to promptly and that tickets logged on the CAFM system and assigned to the appropriate engineer. Run regular reports from the CAFM system, presenting trend information and providing management with data to support decisions. Drive performance against SLAs, ensuring that jobs are being responded to, updated and closed down within the agreed timescales. Prepare various internal and customer facing reports for the account, liaising with the appropriate people for accurate information and ensuring attention to detail. Maintain the QHSE database with hazard reporting and customer feedback. Complete the timesheet submission for payroll, ensuring that all annual leave, sickness and training is correctly recorded and that timesheets have the appropriate references for budget allocation. Raise service orders and purchase orders as requested, ensuring that all trackers and systems are kept up to date with the relevant information and that reports are sent out timely. Order all PPE, uniform and tools as required. Keep the account training matrix up to date at all times, ensuring that the team are notified of any training gaps and that training certificates are obtained for completed courses. Support the Lead Contract Support by covering any duties when required. Carry out any reasonable request from management. Experience Required: Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Training Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. PowerPoint and CAFM systems. Experience Previous experience of a customer-facing role using CAFM systems. Experience with running, interrogating and presenting management information. Financial administration experience. Aptitudes Strong customer service skills. Excellent verbal and written communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Characteristics Reliable and committed. Professional. Able to maintain a positive outlook whilst working under pressure and with changing demands and priorities.
Repairs Coordinator Contract Duration: 6 months Location: Barnsley 2x Days office, 3x days home working Hourly Rate: 15 PAYE or 19 Umbrella We are seeking a Repairs Coordinator to support the function of the Repairs, Maintenance & Building Safety Section to meet compliance requirements. This role is crucial in contributing to the overall objectives of our client's organisation, ensuring the delivery of a highly efficient, economic, safe, customer-focused, and high-quality service. Day-to-day of the role: Work closely with Compliance Officers and Compliance Managers to deliver service improvements. Ensure that the Repairs, Maintenance & Building Safety Section meets compliance requirements and maintains high standards of safety and quality. Contribute to the development and implementation of strategies to enhance service efficiency and customer satisfaction. Assist in the coordination and management of damp and mould issues, ensuring timely and effective resolution. Required Skills & Qualifications: Experience of working in a Construction, Engineering, Maintenance or Manufacturing environment Experience of providing technical support to operational management, including an understanding of procedures used to improve service delivery Application Form Substantial knowledge of the issues relating to the delivery of services within Construction, Repairs and Maintenance An awareness of Financial Regulations in relation to procurement rules
Sep 01, 2025
Seasonal
Repairs Coordinator Contract Duration: 6 months Location: Barnsley 2x Days office, 3x days home working Hourly Rate: 15 PAYE or 19 Umbrella We are seeking a Repairs Coordinator to support the function of the Repairs, Maintenance & Building Safety Section to meet compliance requirements. This role is crucial in contributing to the overall objectives of our client's organisation, ensuring the delivery of a highly efficient, economic, safe, customer-focused, and high-quality service. Day-to-day of the role: Work closely with Compliance Officers and Compliance Managers to deliver service improvements. Ensure that the Repairs, Maintenance & Building Safety Section meets compliance requirements and maintains high standards of safety and quality. Contribute to the development and implementation of strategies to enhance service efficiency and customer satisfaction. Assist in the coordination and management of damp and mould issues, ensuring timely and effective resolution. Required Skills & Qualifications: Experience of working in a Construction, Engineering, Maintenance or Manufacturing environment Experience of providing technical support to operational management, including an understanding of procedures used to improve service delivery Application Form Substantial knowledge of the issues relating to the delivery of services within Construction, Repairs and Maintenance An awareness of Financial Regulations in relation to procurement rules
Originally founded more than two decades ago, my client is a market-leading company operating as a single source solution provider, offering comprehensive and bespoke facilities management and cleaning services in the heart of London. From humble beginnings, they have enjoyed impressive organic growth across a diverse array of demanding luxury retail and sophisticated commercial clients that includes over 150 blue-chip companies with both retail and office sites. The company continues to grow, remaining firmly in family hands. Their principles of twenty years ago remain the same to uphold the highest levels of service, quality, reliability, flexibility and environmental Sustainability. Currently I am working with them to appoint a QHSE Manager. Working in conjunction with the HR Manager and Managing Director, the main purpose of the role will be to ensure the success of Daily Operations and supporting with implementation and improvement on the HSEQ side of the business, helping them to lay out and implement a strategy in tandem with our HR Department. to ensure the continuous pursuit of excellence in their cleaning operations. Duties to include Helping to create Cleaning Shift templates (task cards) for sites, cleaning specifications, training manuals etc. Health and Safety: Ensuring up to date records and risk assessments, creating and revising where required. Overseeing Training platform and ongoing success for new and existing staff Assisting with new inductions and training of staff (Spanish speaking preferred) Environment: Improving our sustainability strategy Quality: Overseeing implementation and execution of Quality audits and assist in the creation of cleaning plans There will have two area managers and an Operations coordinator likely reporting into him Candidates background Candidates may well have already held an operational management position and be looking to explore more the HSEQ side of the business. Or they may have already have held a similar QHSE position. Another potential background is from a HR background (with training) with strong experience in Health and Safety/ environmental area and ideally from the commercial cleaning sector. Candidates will reside in inner London in a location with excellent public transport links in order to be able to support with the occasional early morning when required. Spanish language skills would be advantageous. The hours are anticipated to be Monday to Friday (Apply online only). £35k-£40k salary, Gym membership and travel allowance, 28 days holiday and NEST pension scheme. NB As a family run company, they can be flexible with travel arrangements and taking time off when required or allowing unpaid leave. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest
Sep 01, 2025
Full time
Originally founded more than two decades ago, my client is a market-leading company operating as a single source solution provider, offering comprehensive and bespoke facilities management and cleaning services in the heart of London. From humble beginnings, they have enjoyed impressive organic growth across a diverse array of demanding luxury retail and sophisticated commercial clients that includes over 150 blue-chip companies with both retail and office sites. The company continues to grow, remaining firmly in family hands. Their principles of twenty years ago remain the same to uphold the highest levels of service, quality, reliability, flexibility and environmental Sustainability. Currently I am working with them to appoint a QHSE Manager. Working in conjunction with the HR Manager and Managing Director, the main purpose of the role will be to ensure the success of Daily Operations and supporting with implementation and improvement on the HSEQ side of the business, helping them to lay out and implement a strategy in tandem with our HR Department. to ensure the continuous pursuit of excellence in their cleaning operations. Duties to include Helping to create Cleaning Shift templates (task cards) for sites, cleaning specifications, training manuals etc. Health and Safety: Ensuring up to date records and risk assessments, creating and revising where required. Overseeing Training platform and ongoing success for new and existing staff Assisting with new inductions and training of staff (Spanish speaking preferred) Environment: Improving our sustainability strategy Quality: Overseeing implementation and execution of Quality audits and assist in the creation of cleaning plans There will have two area managers and an Operations coordinator likely reporting into him Candidates background Candidates may well have already held an operational management position and be looking to explore more the HSEQ side of the business. Or they may have already have held a similar QHSE position. Another potential background is from a HR background (with training) with strong experience in Health and Safety/ environmental area and ideally from the commercial cleaning sector. Candidates will reside in inner London in a location with excellent public transport links in order to be able to support with the occasional early morning when required. Spanish language skills would be advantageous. The hours are anticipated to be Monday to Friday (Apply online only). £35k-£40k salary, Gym membership and travel allowance, 28 days holiday and NEST pension scheme. NB As a family run company, they can be flexible with travel arrangements and taking time off when required or allowing unpaid leave. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest
Voids Repairs Manager Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 35.00 per hour Job Ref: OR12111 Responsibilities Manage vacant property repairs and minor aids and adaptations with a customer-focused approach. Ensure empty homes are repaired and relet quickly in line with the Vacant Property Relet Standard. Deliver minor adaptations according to service standards to facilitate easier living for tenants. Manage expenditure within the allocated budget. Ensure all building work complies with the latest Health and Safety, and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimize the impact of empty homes on neighborhoods. Conduct stock surveys and update computer records for business planning. Ensure services are efficient, continually improving, and responsive to tenants' and residents' changing needs. Coordinate with Lettings and Tenancy Services to ensure quick reletting of homes. Keep Void Policy and Procedures up to date and ensure compliance. Track and monitor vacant properties with stage targets for the relet process. Maintain a comprehensive Relet Standard agreed with tenants. Manage pre-void surveys, scheduling repairs, and post inspections to ensure compliance with procedures and contract conditions. Conduct Stock Condition Surveys and risk assessments following the Housing Health & Safety Rating System (HHSRS). Manage specialist surveys such as Energy Performance Certificates, Structural Survey Condition Reports, and Asbestos Surveys. Conduct ongoing tenant satisfaction surveys and benchmark results on the relet process. Maintain an up-to-date Welcome Pack for new tenants. Update information for new tenants and implement recharges for damaged properties. Deliver minor adaptations within the repairs and maintenance contract. Manage the vacant property revenue budget and control expenditure following delegated authority and the Council's Financial Regulations. Ensure health & safety compliance in accordance with The Construction (Design and Management) Regulations 2007 (CDM). Prepare estimates for major repairs, value work in progress, and negotiate prices for variations. Manage the surveying, approval, and acceptance of new domestic properties for purchase by the Council. Ensure compliance with Control of Asbestos at Work Regulations 2006. Respond to void repairs complaints and service delivery enquiries related to the Council's housing stock. Identify strategies, new initiatives, and concepts for void repairs solutions. Attend locality, public, and tenant meetings, preparing reports and providing verbal advice on technical policy matters. Provide evidence to the Police and Judiciary on relevant issues and attend court as a witness on behalf of the Council. Manage fleet issues following the Council's Drivers policy. Participate in policy and procedure changes as required. Respond to MP, Councillor, Partner, and public inquiries within agreed council targets. Test and manage IT packages within the Voids teams to enhance efficiency and performance. Recruit, motivate, and develop staff to maintain an effective workforce aligned with the Council's Vision and behaviors. Manage and implement council policies, procedures, and statutory obligations. Assist with the council's strategic and statutory duties related to homelessness and housing needs. Engage in equality and diversity training and promote best practices in all work areas. Discuss personal training needs with a line manager and participate in the Council's Performance Appraisal scheme. Undertake additional duties within the post's grading level. Person Specification Minimum of 2 years experience managing staff. Experience in managing budgets and expenditure. Detailed knowledge of construction health and safety and the duties of Construction Design and Management coordinator (CDM-c). In-depth knowledge of planning and building regulation legislation. Familiarity with relevant legislation and good practices. Proven commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction or equivalent evidenced, time-served experience. Current Full Driving Licence. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contract
Voids Repairs Manager Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 35.00 per hour Job Ref: OR12111 Responsibilities Manage vacant property repairs and minor aids and adaptations with a customer-focused approach. Ensure empty homes are repaired and relet quickly in line with the Vacant Property Relet Standard. Deliver minor adaptations according to service standards to facilitate easier living for tenants. Manage expenditure within the allocated budget. Ensure all building work complies with the latest Health and Safety, and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimize the impact of empty homes on neighborhoods. Conduct stock surveys and update computer records for business planning. Ensure services are efficient, continually improving, and responsive to tenants' and residents' changing needs. Coordinate with Lettings and Tenancy Services to ensure quick reletting of homes. Keep Void Policy and Procedures up to date and ensure compliance. Track and monitor vacant properties with stage targets for the relet process. Maintain a comprehensive Relet Standard agreed with tenants. Manage pre-void surveys, scheduling repairs, and post inspections to ensure compliance with procedures and contract conditions. Conduct Stock Condition Surveys and risk assessments following the Housing Health & Safety Rating System (HHSRS). Manage specialist surveys such as Energy Performance Certificates, Structural Survey Condition Reports, and Asbestos Surveys. Conduct ongoing tenant satisfaction surveys and benchmark results on the relet process. Maintain an up-to-date Welcome Pack for new tenants. Update information for new tenants and implement recharges for damaged properties. Deliver minor adaptations within the repairs and maintenance contract. Manage the vacant property revenue budget and control expenditure following delegated authority and the Council's Financial Regulations. Ensure health & safety compliance in accordance with The Construction (Design and Management) Regulations 2007 (CDM). Prepare estimates for major repairs, value work in progress, and negotiate prices for variations. Manage the surveying, approval, and acceptance of new domestic properties for purchase by the Council. Ensure compliance with Control of Asbestos at Work Regulations 2006. Respond to void repairs complaints and service delivery enquiries related to the Council's housing stock. Identify strategies, new initiatives, and concepts for void repairs solutions. Attend locality, public, and tenant meetings, preparing reports and providing verbal advice on technical policy matters. Provide evidence to the Police and Judiciary on relevant issues and attend court as a witness on behalf of the Council. Manage fleet issues following the Council's Drivers policy. Participate in policy and procedure changes as required. Respond to MP, Councillor, Partner, and public inquiries within agreed council targets. Test and manage IT packages within the Voids teams to enhance efficiency and performance. Recruit, motivate, and develop staff to maintain an effective workforce aligned with the Council's Vision and behaviors. Manage and implement council policies, procedures, and statutory obligations. Assist with the council's strategic and statutory duties related to homelessness and housing needs. Engage in equality and diversity training and promote best practices in all work areas. Discuss personal training needs with a line manager and participate in the Council's Performance Appraisal scheme. Undertake additional duties within the post's grading level. Person Specification Minimum of 2 years experience managing staff. Experience in managing budgets and expenditure. Detailed knowledge of construction health and safety and the duties of Construction Design and Management coordinator (CDM-c). In-depth knowledge of planning and building regulation legislation. Familiarity with relevant legislation and good practices. Proven commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction or equivalent evidenced, time-served experience. Current Full Driving Licence. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
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