24 jobs found

An exciting opportunity has arisen for an experienced Service Charges & Rents Officer to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 41,000 Per Annum The Service Charge & Rent Officer leads on managing agents and carries out the administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rent Officer will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service. Duties: Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Bill service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Set service charges for new developments, ensuring sinking funds set where required. Calculate freeholders' estate-based charges are billed in line with the transfer and deeds. Scrutinise and issue the utility billing as per the agreements and in line with new regulations and Ofgem rules. Accurately apply of rents and service charges to accounts and on relet. Provide accurate rent and service charge information to internal teams in respect of rents and service charges (resale, PRTB, RTA) Experience Required: Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing. Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits.

Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.

Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate the needs of your customers Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy. Manage void properties to be ready to let including specifying work orders on standard voids. Manage landlord repair Work with Asset Management colleagues to resolve complex repairs in a timely manner. Complete all actions required to ensure effective rent and service charge collection and debt management. Identify customer support needs and work with partners to make sure customers are safe in their homes. Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home. Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks. Complete all FRA actions as directed. Skills and experience: Excellent communication skills and a commitment to providing the best possible customer experience Previous experience working as a Housing Officer or general Social Housing experience £21.59 ph PAYE or £28.56 ph Umbrella

Managing Agent Officer (leasehold) 25 PAYE or 32 umbrella Central London - Hybrid working Initial 3 month contract The overall purpose of the role is to deliver an excellent leasehold management service and customer experience on housing developments which are partly or wholly owned and / or managed by third-party landlord and managing agents. Our client is looking for a confident communicator with an excellent standard of written and verbal skills, supported by a solid working knowledge of key legislation such as the Landlord and Tenant Act 1985 (S18-30) and the Commonhold & Leasehold Reform Act 2002, as well as RICS and ARMA guidelines. Strong working knowledge of scrutinising service charge demands, accounts and formal notices from managing agents and addressing areas of concern or non-compliance will be a key part of this role. Essential: Ability to read, interpret, apply, and explain complex title (i.e. leasehold) structures and provisions. Experience of providing high levels of Customer Service and meeting a wide range of customers' expectations. Experience of managing a large and varied workload, meeting performance targets. Experience and responsibility of health and safety compliance. Experience of affordable housing tenures (i.e. Shared Ownership, Affordable Rent). QualificationsLevel 2 (GCSE Grades A - C or equivalent) in Maths and English. Please click 'apply now' or contact me for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Extensive experience of a senior leadership role within housing, property, development or urban regeneration either within a local authority or in the private sector. Track record of achieving demonstrable results from developing and delivering regeneration projects and projects which deliver additional housing. Experience of working in partnership with a wide range of partners and stakeholders to facilitate the delivery of complex redevelopment and regeneration schemes. Substantial experience of project management and use of financial appraisal tools and project management software for capital programmes. Track record of leadership with proven ability to empower and motivate staff and to build and contribute to effective teams and relationships particularly with partners. Ability to lead by example. Experience of working successfully at a senior level in a complex multi-disciplinary organisation demonstrating an ability to contribute to corporate, directorate and divisional goals. Thorough understanding and excellent knowledge of current legislation, issues, policies and developments at local and national level in relation to housing and regeneration development functions. Track record of successfully engaging with residents and others in a diverse community, building positive and productive working relationships. A proven ability to manage large scale multidisciplinary projects. Experience of anticipating problems and providing effective solutions and options to achieve successful outcomes in line with specific aims and objectives. Ability to provide exemplary leadership skills and contribute to programme delivery as part of a wider management structure. Ability to manage conflicting priorities in a pressurised and fast moving/changing environment, demonstrating a desire to acquire new skills and knowledge with a commitment to learning. Able to demonstrate an ability to apply performance management techniques, take responsibility for all tasks of those supervised, and to develop, negotiate and extend challenging outcomes and goals. Ability to manage substantial capital and revenue budgets to the required standard demanded by the Council whilst delivering high quality value for money services. Ability to work closely with and establish positive relationships to generate confidence and respect with elected members, Chief Officers, other senior Council officers, external agencies, community and voluntary groups, development professionals and members of the public as necessary to successfully discharge the functions of this role.

Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.

Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Adecco are supporting a London Borough Council team in a service role as a Leasehold Advisor Job Title: Leasehold Advisor - Right to Buy Team Location: East London - Contract Type: Temporary - Working Pattern: Full Time - Hourly rate from: 22.13 - PAYE - Hourly rate to: 28.94 - Umbrella About Our Client: Our client, a London Borough Council, is seeking a Leasehold Advisor to join their Collections Team of Leasehold Services. They are committed to delivering excellent customer service and providing expert advice and information to leaseholders. The Right to Buy team administers the right to buy (RTB) process ensuring statutory time frames are adhered to, applicants are updated on the progress of their applications, and they carry out due diligence to protect public purse. The RTB team is made up as follows; -1 RTB Team Leader -4 RTB Officers -2 Support Officers Benefits & Perks: Competitive hourly rate Temporary contract with full-time working hours Convenient location with nearby parking and easy access to public transportation Responsibilities: Administer Right to Buy sales from first enquiry to completion of sale, according to legislation and within statutory timescales. Ensure all enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to maintain a high level of customer care. Ensuring that Right to Buy customers are fully aware of the implications of buying and that home ownership is the right choice for them, that they are advised appropriately and protected from deferred sale companies and illegal lenders. Refer customers to internal and external financial advice services. Take responsibility for monitoring own workload ensuring that all timescales are met. Work at flexible times of the day, according to the needs of the service, including frequent evening consultation events and some weekend events. Attend Leaseholder Forums, estate surgeries and neighbourhood offices, and other meetings when required. Deal with complex and contentious correspondence, members' enquiries and Stage 1 complaints. Carry out unannounced tenancy audits visiting properties following receipt of RTB application - Protecting Council assets and public money and preventing fraud. Provide accurate advice on payment options and refer vulnerable leaseholders for additional support Advise contract administrators and consultants on consultation requirements Assist in disputed cases and supply documentation for legal proceedings Update work progress and contribute to the annual service improvement plan Take a proactive approach to professional development Essential Skills, Qualifications, and Experience: Ability to effectively respond to complaints and FOI requests Experience in resolving disputes with leaseholders and arranging compensation Strong customer service experience Accounts experience to produce estimates, accounts, and reports Experience in working collaboratively with colleagues and leaseholders to deliver improvements Understanding of leaseholders' liability and ability to calculate charges accurately Knowledge of regulations and lease terms for compliant consultation Excellent communication skills for engaging with leaseholders and briefing senior staff Ability to monitor and advise on scheme final account progress Up-to-date knowledge of relevant policies and legislation Desirable Skills, Qualifications, and Experience: Previous experience providing specialist advice and information to leaseholders Familiarity with Section 20 requirements Proven track record of professional development If you are an experienced Leasehold Advisor with a strong background in providing expert advice and excellent customer service, we encourage you to apply. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Resident Liaison Officer - Residential Temporary Contract - 6 Months Location: London Pay: £110-£120 for 9h day Start Date: asap My client who is a medium size contractor are looking for an experienced RLO to join the business on temp basis for a project that will initially be 13 weeks. The works comprises of external repairs and internal flat rewires. The programme duration is over 13 weeks however this is thought is thought to extend once on site. Duties you will have: • To carry out resident profiling, identifying vulnerable residents to establish their requirements to produce individual communication plans to allow works to be tailored accordingly if required. • To be responsible for the organisation and management of all aspects of communication and booking appointments, notifying residents of all major elements of the works and commencement dates, providing contact details and distributing RLO information packs. • Ensuring that resident communication documents are reviewed, updated and distributed, ensuring high quality and compliance with client and project requirements. • Prior to works starting, complete property condition and appliance surveys and take photographs when required, explain complaint procedure. • Ensuring resident's choices where applicable are collated including ballots to communal areas. • To carry out daily visits residents where work is in progress, keeping residents up dated of the works. • To record the day to day work on the tracker in individual properties and to co-ordinate with site staff to achieve project targets on time. • To ensure the health and safety of all residents. • To attend community events and school visits. • To collect satisfaction surveys as property handed over and input scores on the tracker to be used for feedback to improve our service. • The post holder will be expected to adjust their working patterns accordingly as some meetings may take place out of office hours. • To be responsibility for the RLO duties on site until handover and to continue to assist the refurbishment and customer service team after handover if required. • To ensure that Solo Protect is fully charged, worn and used at all times. • To ensure that all Safety Certificates along with Kitchen Designs, colour choices and external reports are scanned and filed in the Home by Home folders, which must be properly maintained • Prepare RLO reports, attend and report in project meetings. Qualifications & Experience Previous experience working within a social housing environment Experience in a customer service role within the construction industry Experience dealing with resident complaints Experience supervising external contractors Available to travel to various places of work as required CSCS First Aid Application If you have the relevant experience as described above and would like to apply for this RLO job in London then please email an updated CV to Damian @(url removed). To view all of our current positions in London then please visit our website; www.(url removed) or register for alerts on our App (available on the App Store and on Google play). Please bear in mind that we often get a high volume of applications for each role. We'd love to call every single person, even if they're not the right fit, but we just can't. What we can guarantee is that we will strive to contact suitable candidates, who have the required experience and background for this role or any other current roles, as soon as possible. Finally, if you call us, we make a huge effort to take every call (if we're not already on the phone) and will always return calls and messages

Our Client is a new build developer who is seeking a Development engineer to report directly into the Technical manager. To advise and assist the residential team in the day to day and planned activities including site construction issues, land viabilities, legal, technical, sales and contract enquiries. Provision of legal and technical advice. Day to day activities * Management of tender processes relating to road and sewer contracts. * Management of Section 38, 104 and 278 Agreements including plot drainage from start to adoption. * Management of tender processes for land viability reports including site investigations, ecology, flood risk and transport statements. * Review technical and legal reports/agreements and providing advice to other departments and senior management. * Detailed reporting and estimating costs for constraints relating to land viabilities. * Liaison with consultants, contractors, local authority engineers and planning officers. * Preparation of contract documentation. * Preparation of health and safety documentation * Land remediation including discharge of NHBC red conditions. * Assist in the provision of details to discharge planning conditions. * Preparation of “as built” details and CDM documentation. * Part M site level assessments and site layout review. * Multi-utility contracts, MPAN registrations and calling off service connections. * Progressing foundation designs and tender processes. * Financial monitoring of tendered road and sewer contracts. * Preparation of legal and construction pre-start meetings. * Preparation of planning documents and discharge of planning conditions. * Preparation of Health & Safety Documentation. * Provide assistance to the Technical Manager and Land Manager where necessary for Land Enquiries/Acquisitions Knowledge & Specific Job Skills * Good communication skills, both written and verbal. * Ability to meet tight deadlines and prioritise work. * Solid technical and legal knowledge of road, sewer and SUDS requirements and approval processes. * Ability to review technical reports and identify abnormal constraints which may affect proposed development. * Identify cost effective solutions and liaise with relevant statutory bodies to achieve consent/technical approval. * Estimate abnormal costs accurately. * Provide accurate and detailed reports. * Recognise and demonstrate the need for appropriate confidentiality. * Motivated and flexible approach to new tasks and work. * Ability to work well in a team and on my own where necessary. Autocad Experience Desirable but not Essential In return you will be rewarded with a competitive salary and plenty of opportunity for progression

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

My client, a local authority based in Bedfordshire is looking for a Development Control Manager to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full degree level qualification or equivalent in town planning recognised by the Royal Town Planning Institute along with Corporate Membership of MRTPI, MRICS or equivalent and ideally a management Qualification. The successful candidate will ideally be experienced in similar local authority roles. The main purpose of the role is to manage the Development Management Service and ensure the proper discharge of the Council's statutory responsibilities as prescribed by statute including the Planning Acts, related Planning Regulations and other allied legislation. The successful candidate will also provide an advisory and consultative development management service to other disciplines and council departments. The main responsibilities of the role will include the following; Management, professional and technical guidance of the service Provide training for all Councillors and Senior managers in respect of development management as appropriate Contribute to the overall management of the Planning, Regeneration and Transport Division in the achievement of corporate aims and to deputise for the Head of Service on Development Management matters where necessary To coordinate the work of staff engaged in Development Management including liaison with other service areas. To assist the Head of Planning, Regeneration and Transport in formulating a "vision" for the future planning and development of the Borough and in devising a strategy for its implementation. To deputise for the Head of Planning, Regeneration and Transport on all Development Management matters and, when required, on other matters concerning the management of the team. For example, attendance at Environment Management meetings and other such meetings. To contribute through membership of the Planning, Regeneration and Transport management team to the management of the Planning, Regeneration and Transport service. The successful candidate will be able to demonstrate the following competencies/attributes; Degree or equivalent in town planning recognised by the Royal Town Planning Institute. Corporate Membership of MRTPI, MRICS or equivalent. Management Qualification. This post carries a requirement for a minimum of five years experience in Development Management. Experience of dealing with major complex planning applications and legal agreements Extensive experience managing teams of planning officers The client is looking to move quickly with appointing to this position and as such, are offering £28 p/hr Umbrella Ltd (approx. £690 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

Civil Enforcement Officer required ASAP based in Torquay. Aim of the role is to ensure parking controls and restrictions are observed and enforced in a fair, accurate and consistent manner in car parks within South Hams and West Devon (and any other area as deemed necessary), in accordance with the Traffic Management Act 2004 and locally determined procedures. Work as part of an effective team that attains the highest possible standards of customer care. Enforcing parking by serving Penalty Charge Notices where motorists have parked their vehicles in contravention of the relevant restrictions, in accordance with the policies and procedures of the Councils. If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)

My client, a local authority based in Bedfordshire is looking for a Development Control Manager to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full degree level qualification or equivalent in town planning recognised by the Royal Town Planning Institute along with Corporate Membership of MRTPI, MRICS or equivalent and ideally a management Qualification. The successful candidate will ideally be experienced in similar local authority roles. The main purpose of the role is to manage the Development Management Service and ensure the proper discharge of the Council's statutory responsibilities as prescribed by statute including the Planning Acts, related Planning Regulations and other allied legislation. The successful candidate will also provide an advisory and consultative development management service to other disciplines and council departments. The main responsibilities of the role will include the following; Management, professional and technical guidance of the service Provide training for all Councillors and Senior managers in respect of development management as appropriate Contribute to the overall management of the Planning, Regeneration and Transport Division in the achievement of corporate aims and to deputise for the Head of Service on Development Management matters where necessary To coordinate the work of staff engaged in Development Management including liaison with other service areas. To assist the Head of Planning, Regeneration and Transport in formulating a "vision" for the future planning and development of the Borough and in devising a strategy for its implementation. To deputise for the Head of Planning, Regeneration and Transport on all Development Management matters and, when required, on other matters concerning the management of the team. For example, attendance at Environment Management meetings and other such meetings. To contribute through membership of the Planning, Regeneration and Transport management team to the management of the Planning, Regeneration and Transport service. The successful candidate will be able to demonstrate the following competencies/attributes; Degree or equivalent in town planning recognised by the Royal Town Planning Institute. Corporate Membership of MRTPI, MRICS or equivalent. Management Qualification. This post carries a requirement for a minimum of five years experience in Development Management. Experience of dealing with major complex planning applications and legal agreements Extensive experience managing teams of planning officers The client is looking to move quickly with appointing to this position and as such, are offering £28 p/hr Umbrella Ltd (approx. £690 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

Building Staff Solutions (BSS) are hiring a Health & Safety Officer for our client, a very well-known Main Contractor with long history of completing projects on time, within budget and to the highest standards. The role will be based on a site in Dublin working between Dublin City & Cherrywood and the successful candidate will be responsible for advising on overall compliance in matters of Health & Safety. Your Responsibilities * Conducting regular, formal site audits and carrying out inspections as directed in the Safety Management System * Ensuring that record of statutory inspections are kept for all activities and plant equipment * Delivering and completing statutory notifications to the Health & Safety Authority for the project and all incident / accident reporting and to conduct inspector site visits as required by the Health & Safety Authority * Delivering Health & Safety induction program's for new employees or contractors working on site * Managing and making recommendations for Personal Protective Equipment required for all Employees * Assisting Site Management in compiling cost records and forecasts for all issues associated with Health & Safety including, but not limited to, contra charges, training, purchases, etc * Serving as company representative at Site meetings; * Organizing and chairing the Safety Meetings for Sub-Contractors personnel * Ensuring sub-contractor safety statement's and required Method statement are available on site and assess sub-contractor statements and method statements, assisting where required * Advising / assisting Site Management in drafting and communicating Method Statements * Compiling, updating and communicating site Emergency Plans * Conducting preliminary accident investigations and statutory notifications, while keeping Group Safety Officer updated * Making sure First aid is available, that an adequate quantity of First Aid supplies is in stock and that all relevant Certs are updated * Collecting and collating relevant information for inclusion in the Safety File and preparing for handover to the Client at the end of the project. What you need to have * Health and Safety Degree is essential * With 2+ years’ experience * Previous experience managing safety on site * Excellent communication, leadership, training and presentation skills * Experience in the construction industry * Experience with Irish or UK contracts What you get in return * 45k with travel allowance * Excellent working environment * Latest available training to assist you in your role * Competitive Salary * Company vehicle or fuel allowance * Work for a well-structured and supported organisation that prides itself on delivery of service and customer satisfaction. If you are interested in this role, Please click apply or contact David on (phone number removed)/ Dave@buildstaff.ie today for a strictly confidential conversation. Job 36253 - INDHP BSS will process the data you have provided to help us find you suitable employment and offer you opportunities to help further your career. As we are a recruitment agency you may be considered for multiple roles that are suitable to your experience. You can review our Privacy Notice here

Civil Enforcement Officer in North London, temporary ongoing Your new company This North London based public sector organisation is currently looking to recruit a Civil Enforcement Officer to join their Environmental Control, Parking Services team. The team are responsible for carrying out Parking and Traffic Enforcement throughout the Borough through the issuing of Penalty Charges and Civil Penalty Notices. Your new role As a Civil Enforcement Officer you will be responsible for identifying and reporting vehicles for possible wheel clamping or removal for the reason of being parked in contravention of the regulations; for being abandoned; or for being untaxed. You will be required to work as part of a two-person crew on the removal of vehicles, authorising the removal and assisting with the removal operation. Specific duties also include; enforcing parking and traffic regulations on the highway and in car parks through issuing Penalty Charges and Civil Penalty Notices, enforcing parking conditions and rules in housing estates, reporting defective parking equipment signs and assisting the public as a first point of contact for enquiries and enforcement officers. What you'll need to succeed To be the successful candidate you will have a proven track record of civil enforcement relating to parking services and issuing of penalty notices. You will be able to work well independently and as part of a team. Self-motivated and able to work to tight deadlines Willingness to work various shift patterns. What you'll get in return Competitive Market hourly rate Long-term contract Accessible Location