Job Title: Housing Officer Location: Colchester Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Colchester area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Oct 20, 2025
Full time
Job Title: Housing Officer Location: Colchester Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Colchester area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Fixed Term Contract until November 2026, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. If this sounds like an organisation and team that you want to be part of, we want to hear from you. Although this is a home based role, it will involve some occasional travel to development sites. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to
Oct 20, 2025
Full time
Fixed Term Contract until November 2026, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. If this sounds like an organisation and team that you want to be part of, we want to hear from you. Although this is a home based role, it will involve some occasional travel to development sites. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to
Regional Health & Safety Officer Rugby Based Private Housing Developer £50k-£55k + Car / 7K Car Allowance + 26 Days holiday + Bank + Bonus + Enhanced Benefits Exciting role on offer for a Health & Safety Officer to join an award-winning construction company where you will have full autonomy in your role, work alongside the H&S Director, and work on a variety of projects from land acquisition to project completion alongside receiving a generous salary and package.Are you a Health and Safety professional with a construction background looking for a role variety within a private developer? Are you looking to join a respected developer that values quality, safety, and continuous professional growth? This construction company are well renowned in the Midlands and with a turnover of circa £300m, they have a healthy order book for the future. This award winning construction contractor build high-quality projects around the North-West earning themselves HBF 5 Star Status. They have developed a strong brand image and are now requiring a Health and Safety Officer to provide their knowledge and technical skills to help drive the company forward.In this role you will be based from the Rugby office and work an overall 50/50 site and office split. You will be responsible for ensuring all health and safety standards and policies are being implemented and adhered. You will also assist in the creation and review of health and safety policies and procedures, undertake site inspections, attend safety meetings, compile pre-construction files, and liaise with external stakeholders such as Local Authorities and HSE. This is a rare and exciting opportunity for a Health and Safety Officer to join this established construction company at a senior level, with autonomy, work variety alongside the chance to receive a generous salary and package. The Role: - Health and Safety Officer- Various projects from initial land stages right through to project completion- Carry out regular site inspections and safety audits across active developments- Provide ongoing support and advice to site management and staff- Office and site based - 50/50 split The Person: - Experience in Health and Safety in construction projects- NEBOSH certificate- Organised, proactive, and capable of managing own workload and priorities- Live in a commutable location to Rugby- Looking for autonomy, stability and a role where no two days are the same Reference Number: BBBH 263876To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Oct 20, 2025
Full time
Regional Health & Safety Officer Rugby Based Private Housing Developer £50k-£55k + Car / 7K Car Allowance + 26 Days holiday + Bank + Bonus + Enhanced Benefits Exciting role on offer for a Health & Safety Officer to join an award-winning construction company where you will have full autonomy in your role, work alongside the H&S Director, and work on a variety of projects from land acquisition to project completion alongside receiving a generous salary and package.Are you a Health and Safety professional with a construction background looking for a role variety within a private developer? Are you looking to join a respected developer that values quality, safety, and continuous professional growth? This construction company are well renowned in the Midlands and with a turnover of circa £300m, they have a healthy order book for the future. This award winning construction contractor build high-quality projects around the North-West earning themselves HBF 5 Star Status. They have developed a strong brand image and are now requiring a Health and Safety Officer to provide their knowledge and technical skills to help drive the company forward.In this role you will be based from the Rugby office and work an overall 50/50 site and office split. You will be responsible for ensuring all health and safety standards and policies are being implemented and adhered. You will also assist in the creation and review of health and safety policies and procedures, undertake site inspections, attend safety meetings, compile pre-construction files, and liaise with external stakeholders such as Local Authorities and HSE. This is a rare and exciting opportunity for a Health and Safety Officer to join this established construction company at a senior level, with autonomy, work variety alongside the chance to receive a generous salary and package. The Role: - Health and Safety Officer- Various projects from initial land stages right through to project completion- Carry out regular site inspections and safety audits across active developments- Provide ongoing support and advice to site management and staff- Office and site based - 50/50 split The Person: - Experience in Health and Safety in construction projects- NEBOSH certificate- Organised, proactive, and capable of managing own workload and priorities- Live in a commutable location to Rugby- Looking for autonomy, stability and a role where no two days are the same Reference Number: BBBH 263876To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 18, 2025
Full time
We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Resident Liaison Officer Location: Harlow Salary: 31,000 per annum + 3k Car Allowance Sector: Social Housing must have clean valid UK driving licence, own vehicle and clean DBS. FRA AND EXTERNAL WORKS Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). PLEASE email CVs to:
Oct 17, 2025
Full time
Job Title: Resident Liaison Officer Location: Harlow Salary: 31,000 per annum + 3k Car Allowance Sector: Social Housing must have clean valid UK driving licence, own vehicle and clean DBS. FRA AND EXTERNAL WORKS Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed). PLEASE email CVs to:
We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary until March 31st 2026 Rate: 25 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)
Oct 17, 2025
Contract
We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary until March 31st 2026 Rate: 25 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Oct 17, 2025
Contract
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Property Officer Ashford 12 Month Temp Full Time Join a leading Housing Association based in Ashford as a Property Officer , providing professional support and ensuring high standards of service for property information, local land charge enquiries, and data management across the borough. THE ROLE As a Property Officer, you'll play a vital role in supporting property and land-related processes, maintaining accurate data records, and delivering outstanding customer service to both internal and external stakeholders. You'll be part of a flexible and collaborative team, helping to ensure compliance, accuracy, and efficiency within the department. Key Responsibilities: Research, validate and process Local Land Charges and property information enquiries. Liaise with solicitors, professionals, and members of the public to provide accurate information and advice. Maintain and update property, land, and address records using GIS and other digital systems. Administer street naming and numbering in line with council policy. Ensure compliance with data protection, local land charge legislation, and council standards. Support the wider team with administrative tasks, data management, and customer service. Contribute to ongoing digital transformation and improved working practices. THE CANDIDATE The ideal candidate will have prior experience in a similar role, ideally within local government, housing, or property information services. You'll be detail-oriented, customer-focused, and confident working with databases and mapping systems. Essential Requirements: Experience in a property, housing, or land information-based role. Strong IT skills, particularly Microsoft Office and bespoke database systems. Excellent verbal and written communication skills. Proven ability to work methodically, accurately, and to deadlines. A proactive and self-motivated approach with a focus on problem-solving. THE CONTRACT Working Hours: 30-35 hours per week (must include Tuesday, flexible pattern available) Length of Contract: 12-Month Temporary Assignment Pay Rate: £16.91 per hour LTD or £14.51 per hour PAYE (inclusive of holiday pay) Location: Ashford - hybrid working available once trained HOW TO APPLY If interested in this role, please apply using the link, or email .uk or call and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Oct 17, 2025
Full time
Property Officer Ashford 12 Month Temp Full Time Join a leading Housing Association based in Ashford as a Property Officer , providing professional support and ensuring high standards of service for property information, local land charge enquiries, and data management across the borough. THE ROLE As a Property Officer, you'll play a vital role in supporting property and land-related processes, maintaining accurate data records, and delivering outstanding customer service to both internal and external stakeholders. You'll be part of a flexible and collaborative team, helping to ensure compliance, accuracy, and efficiency within the department. Key Responsibilities: Research, validate and process Local Land Charges and property information enquiries. Liaise with solicitors, professionals, and members of the public to provide accurate information and advice. Maintain and update property, land, and address records using GIS and other digital systems. Administer street naming and numbering in line with council policy. Ensure compliance with data protection, local land charge legislation, and council standards. Support the wider team with administrative tasks, data management, and customer service. Contribute to ongoing digital transformation and improved working practices. THE CANDIDATE The ideal candidate will have prior experience in a similar role, ideally within local government, housing, or property information services. You'll be detail-oriented, customer-focused, and confident working with databases and mapping systems. Essential Requirements: Experience in a property, housing, or land information-based role. Strong IT skills, particularly Microsoft Office and bespoke database systems. Excellent verbal and written communication skills. Proven ability to work methodically, accurately, and to deadlines. A proactive and self-motivated approach with a focus on problem-solving. THE CONTRACT Working Hours: 30-35 hours per week (must include Tuesday, flexible pattern available) Length of Contract: 12-Month Temporary Assignment Pay Rate: £16.91 per hour LTD or £14.51 per hour PAYE (inclusive of holiday pay) Location: Ashford - hybrid working available once trained HOW TO APPLY If interested in this role, please apply using the link, or email .uk or call and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We're looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You'll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You'll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you'll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements - build and maintain relationships Support reporting and data requirements linked to third-party management. What you'll bring/What's required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What's on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.
Oct 17, 2025
Full time
Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We're looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You'll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You'll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you'll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements - build and maintain relationships Support reporting and data requirements linked to third-party management. What you'll bring/What's required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What's on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.
The organisation: Empower Housing - Property and Compliance Manager Castlefield Recruitment are delighted to have been exclusively engaged by Empower Housing Association to support them with the recruitment of a Property and Compliance Manager. This recruitment is part of a pro-active and positive review of their operations to ensure they have the right resources and skills to deliver the best possible services to tenants and meet regulatory and legal requirements. Empower Housing Association (EHA) was founded in 2003, to provide specialist housing for adults with disabilities enabling them to live independently within their community. EHA work collaboratively with families, Local Authorities and other key stakeholders, to find the right home for their tenants. Currently, EHA provide housing to over 450 tenants. Their colleagues are key to their success and growth, with an overall colleague satisfaction rate of 88%. Join them in making a meaningful difference in the lives of adults with disabilities by providing them with the opportunity to live independently and thrive within their communities, whilst championing their core values; Caring, Supportive & Inclusive. The Role: Empower Housing - Property and Compliance Manager Leading a small team, you will manage the planned and responsive property maintenance services - delivering high levels of customer satisfaction and value for money You will manage the Compliance Manager, Maintenance Team Supervisor, Maintenance Officers and contractors to deliver high standards with a strong customer focus, ensuring compliance with Legislation, Regulation and budgetary and risk management. The role is also responsible for the Health and Safety of colleagues and tenants, ensuring compliance with all relevant legal and regulatory requirements within the managed portfolio. The Person: Empower Housing - Property and Compliance Manager HNC in Building studies or equivalent related qualification - E IOSH Managing safely certification - D Relevant experience in a leadership role in a maintenance setting preferably in the housing sector -E Knowledge and understanding of the social housing sector - E Experience of managing stock condition surveys and maintaining and reporting data from an asset management database preferably within a social housing environment - E Experience of managing relevant legislation and Regulation, including Decent Homes standards, HHSRS, EPCs, building regulations, CDM and property compliance regulations - E Experience of budget setting and cost management control for responsive and planned investment programmes - E Experience of key performance indicators producing clear reports and analysis - E Experience engaging and managing building contractors, utility suppliers, surveyors, etc, using tendering processes where required - E Repairs and maintenance technical knowledge including job costing - E Knowledge of handheld technologies for stock surveying - D Benefits: 28 days holiday + Bank Holidays Ability to buy up to 5 additional holidays Hybrid working (where relevant to role) Pension up to 7% employer contribution Life cover 3 times salary Health benefits & cash plan Employee assistance programme Free annual flu vaccine Free on site parking Long service awards Sickness scheme Company uniform Please note: Any speculative CV's will be received as a gift and shared with our recruitment partner
Oct 17, 2025
Full time
The organisation: Empower Housing - Property and Compliance Manager Castlefield Recruitment are delighted to have been exclusively engaged by Empower Housing Association to support them with the recruitment of a Property and Compliance Manager. This recruitment is part of a pro-active and positive review of their operations to ensure they have the right resources and skills to deliver the best possible services to tenants and meet regulatory and legal requirements. Empower Housing Association (EHA) was founded in 2003, to provide specialist housing for adults with disabilities enabling them to live independently within their community. EHA work collaboratively with families, Local Authorities and other key stakeholders, to find the right home for their tenants. Currently, EHA provide housing to over 450 tenants. Their colleagues are key to their success and growth, with an overall colleague satisfaction rate of 88%. Join them in making a meaningful difference in the lives of adults with disabilities by providing them with the opportunity to live independently and thrive within their communities, whilst championing their core values; Caring, Supportive & Inclusive. The Role: Empower Housing - Property and Compliance Manager Leading a small team, you will manage the planned and responsive property maintenance services - delivering high levels of customer satisfaction and value for money You will manage the Compliance Manager, Maintenance Team Supervisor, Maintenance Officers and contractors to deliver high standards with a strong customer focus, ensuring compliance with Legislation, Regulation and budgetary and risk management. The role is also responsible for the Health and Safety of colleagues and tenants, ensuring compliance with all relevant legal and regulatory requirements within the managed portfolio. The Person: Empower Housing - Property and Compliance Manager HNC in Building studies or equivalent related qualification - E IOSH Managing safely certification - D Relevant experience in a leadership role in a maintenance setting preferably in the housing sector -E Knowledge and understanding of the social housing sector - E Experience of managing stock condition surveys and maintaining and reporting data from an asset management database preferably within a social housing environment - E Experience of managing relevant legislation and Regulation, including Decent Homes standards, HHSRS, EPCs, building regulations, CDM and property compliance regulations - E Experience of budget setting and cost management control for responsive and planned investment programmes - E Experience of key performance indicators producing clear reports and analysis - E Experience engaging and managing building contractors, utility suppliers, surveyors, etc, using tendering processes where required - E Repairs and maintenance technical knowledge including job costing - E Knowledge of handheld technologies for stock surveying - D Benefits: 28 days holiday + Bank Holidays Ability to buy up to 5 additional holidays Hybrid working (where relevant to role) Pension up to 7% employer contribution Life cover 3 times salary Health benefits & cash plan Employee assistance programme Free annual flu vaccine Free on site parking Long service awards Sickness scheme Company uniform Please note: Any speculative CV's will be received as a gift and shared with our recruitment partner
Hays Construction and Property
Oxford, Oxfordshire
Your new company This is an exciting opportunity to join a progressive local council committed to delivering high-quality housing services and building thriving communities. The council is focused on reducing inequality, improving wellbeing, and driving sustainability through its housing initiatives. Your new role As an Area Housing Manager, you will lead the delivery of high-quality, tenant-focused housing services for a local council. You'll be responsible for managing a designated area and overseeing a team of Housing Officers and Area Improvement Officers. Your role will involve ensuring compliance with housing legislation, driving service improvements, and acting as a key point of contact for complex tenancy cases and stakeholder engagement. This is a highly visible and hands-on position where you'll work collaboratively across departments and with external partners to deliver proactive and preventative housing services. You'll also coordinate emergency responses, manage performance metrics, and support tenant engagement initiatives. The role is based in Oxford three days per week, with flexibility to work from home for the remainder of the week. Key responsibilities include: Leading a multidisciplinary team delivering tenancy management services. Acting as a point of escalation for complex and sensitive tenancy cases. Ensuring compliance with housing legislation and regulatory standards. Driving continuous service improvement and monitoring tenant satisfaction. Coordinating emergency responses such as fire, flood, or power outages. Conducting monthly inspections with tenants, councillors, and stakeholders. Managing area-based budgets for environmental and small-scale improvements. Building effective partnerships with internal departments and external agencies. Supporting tenant engagement and feedback initiatives. Monitoring and reporting on performance metrics including void turnaround and tenancy sign-ups. Hours: 37 hours per week. Contract: 3 months with the possibility of an extension. Salary: 45000 - 47000 pro rata based on experience What you'll need to succeed Experience in housing management within a local authority or registered provider. Strong leadership and stakeholder engagement skills. Knowledge of housing legislation, including the Social Housing Regulation Act 2023. A proactive, tenant-focused approach to service delivery. CIH Level 4 or equivalent experience is desirable. What you'll get in return Competitive salary (pro rata) Hybrid working - 3 days per week in Oxford with flexibility to work from home. Opportunity to contribute to impactful housing services. Supportive team culture and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 16, 2025
Seasonal
Your new company This is an exciting opportunity to join a progressive local council committed to delivering high-quality housing services and building thriving communities. The council is focused on reducing inequality, improving wellbeing, and driving sustainability through its housing initiatives. Your new role As an Area Housing Manager, you will lead the delivery of high-quality, tenant-focused housing services for a local council. You'll be responsible for managing a designated area and overseeing a team of Housing Officers and Area Improvement Officers. Your role will involve ensuring compliance with housing legislation, driving service improvements, and acting as a key point of contact for complex tenancy cases and stakeholder engagement. This is a highly visible and hands-on position where you'll work collaboratively across departments and with external partners to deliver proactive and preventative housing services. You'll also coordinate emergency responses, manage performance metrics, and support tenant engagement initiatives. The role is based in Oxford three days per week, with flexibility to work from home for the remainder of the week. Key responsibilities include: Leading a multidisciplinary team delivering tenancy management services. Acting as a point of escalation for complex and sensitive tenancy cases. Ensuring compliance with housing legislation and regulatory standards. Driving continuous service improvement and monitoring tenant satisfaction. Coordinating emergency responses such as fire, flood, or power outages. Conducting monthly inspections with tenants, councillors, and stakeholders. Managing area-based budgets for environmental and small-scale improvements. Building effective partnerships with internal departments and external agencies. Supporting tenant engagement and feedback initiatives. Monitoring and reporting on performance metrics including void turnaround and tenancy sign-ups. Hours: 37 hours per week. Contract: 3 months with the possibility of an extension. Salary: 45000 - 47000 pro rata based on experience What you'll need to succeed Experience in housing management within a local authority or registered provider. Strong leadership and stakeholder engagement skills. Knowledge of housing legislation, including the Social Housing Regulation Act 2023. A proactive, tenant-focused approach to service delivery. CIH Level 4 or equivalent experience is desirable. What you'll get in return Competitive salary (pro rata) Hybrid working - 3 days per week in Oxford with flexibility to work from home. Opportunity to contribute to impactful housing services. Supportive team culture and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Building Surveying Manager Contract Type: Temporary / Interim to Perm potentially Hours: Full-time, 35 hours per week Location: Ipswich Job Overview We are seeking an experienced and motivated Building Surveying Manager to lead the delivery of a high-quality, customer-focused professional surveying service. The postholder will manage a team of Chartered Surveyors and technical officers, overseeing the maintenance, refurbishment, and major capital improvement programmes for the Council's housing stock. The role is responsible for ensuring compliance with statutory requirements, health and safety regulations, and delivering projects to time, cost, and quality standards. You will play a key leadership role in driving service improvements, ensuring value for money, and maintaining safe, well-managed homes across the borough. Key Responsibilities Lead and manage a team of Chartered Building Surveyors and technical officers, ensuring effective allocation, monitoring, and appraisal of workloads. Oversee responsive repairs, planned maintenance, and capital improvement programmes. Provide technical leadership on complex building, structural, and compliance-related issues. Manage significant budgets, procurement processes, and contractor performance to achieve best value. Undertake feasibility studies, specifications, and tender documentation for building works, including compliance with CDM Regulations. Carry out and oversee building surveys, condition inspections, and disrepair investigations. Ensure all works comply with health and safety, environmental, and building regulations. Lead service improvement initiatives and implement innovative solutions to enhance housing services. Represent the Council at senior forums, meetings, and liaise with councillors and external stakeholders. Prepare reports, policies, and strategies to support the Housing Service's strategic objectives. Candidate Requirements Degree or equivalent qualification in Building Surveying or a related discipline . Chartered Membership of RICS or equivalent professional body (or working towards). Minimum of 5 years' post-qualification experience managing housing maintenance and improvement programmes. Proven leadership and project management experience within a local authority, housing association, or similar environment. Strong understanding of building legislation, CDM Regulations, H&S, and contract management . Excellent stakeholder management, communication, and problem-solving skills. Proficient in Microsoft Office, CAD , and asset management software. Desirable Management qualification (DMS or equivalent). NEBOSH or IOSH Managing Safely certification. Experience working in a Local Authority or Registered Provider environment.
Oct 16, 2025
Full time
Job Title: Building Surveying Manager Contract Type: Temporary / Interim to Perm potentially Hours: Full-time, 35 hours per week Location: Ipswich Job Overview We are seeking an experienced and motivated Building Surveying Manager to lead the delivery of a high-quality, customer-focused professional surveying service. The postholder will manage a team of Chartered Surveyors and technical officers, overseeing the maintenance, refurbishment, and major capital improvement programmes for the Council's housing stock. The role is responsible for ensuring compliance with statutory requirements, health and safety regulations, and delivering projects to time, cost, and quality standards. You will play a key leadership role in driving service improvements, ensuring value for money, and maintaining safe, well-managed homes across the borough. Key Responsibilities Lead and manage a team of Chartered Building Surveyors and technical officers, ensuring effective allocation, monitoring, and appraisal of workloads. Oversee responsive repairs, planned maintenance, and capital improvement programmes. Provide technical leadership on complex building, structural, and compliance-related issues. Manage significant budgets, procurement processes, and contractor performance to achieve best value. Undertake feasibility studies, specifications, and tender documentation for building works, including compliance with CDM Regulations. Carry out and oversee building surveys, condition inspections, and disrepair investigations. Ensure all works comply with health and safety, environmental, and building regulations. Lead service improvement initiatives and implement innovative solutions to enhance housing services. Represent the Council at senior forums, meetings, and liaise with councillors and external stakeholders. Prepare reports, policies, and strategies to support the Housing Service's strategic objectives. Candidate Requirements Degree or equivalent qualification in Building Surveying or a related discipline . Chartered Membership of RICS or equivalent professional body (or working towards). Minimum of 5 years' post-qualification experience managing housing maintenance and improvement programmes. Proven leadership and project management experience within a local authority, housing association, or similar environment. Strong understanding of building legislation, CDM Regulations, H&S, and contract management . Excellent stakeholder management, communication, and problem-solving skills. Proficient in Microsoft Office, CAD , and asset management software. Desirable Management qualification (DMS or equivalent). NEBOSH or IOSH Managing Safely certification. Experience working in a Local Authority or Registered Provider environment.
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working available after training (3 days office, 2 days remote / visits) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: Build trust with residents through home visits and estate inspections, with a particular focus on safeguarding and supporting vulnerable individuals Take ownership of your patch, spotting issues early and working with determination to get them fully resolved Work in a fast-paced, busy environment, where no two days are the same, handling competing demands with professionalism and persistence Collaborate with a wide range of teams - including repairs, community safety and building safety - to resolve complex problems that need joint input and strong communication Demonstrate clear knowledge and understanding of housing management, best practice, and housing law. Whether or not you have housing management experience, you must evidence your knowledge and show how your transferrable skills will enable you to succeed in this role Essential knowledge: Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. Ability to work as part of a team. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 16, 2025
Contract
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working available after training (3 days office, 2 days remote / visits) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: Build trust with residents through home visits and estate inspections, with a particular focus on safeguarding and supporting vulnerable individuals Take ownership of your patch, spotting issues early and working with determination to get them fully resolved Work in a fast-paced, busy environment, where no two days are the same, handling competing demands with professionalism and persistence Collaborate with a wide range of teams - including repairs, community safety and building safety - to resolve complex problems that need joint input and strong communication Demonstrate clear knowledge and understanding of housing management, best practice, and housing law. Whether or not you have housing management experience, you must evidence your knowledge and show how your transferrable skills will enable you to succeed in this role Essential knowledge: Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. Ability to work as part of a team. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Oct 15, 2025
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 15, 2025
Contract
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Nightly Paid Accommodation Inspection Officer Location : London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership for London Borough of Harrow Contract Type: Temporary (3 months ongoing) Working Hours: Monday - Friday, 09:00 - 17:00 Work Arrangement: Hybrid, based at Harrow Civic Hub Role Overview: Pertemps is currently recruiting for a proactive and motivated Nightly Paid Accommodation Inspection Officer to join the expanding team at the London Borough of Harrow. This temporary position offers a competitive hourly rate of up to 16.71, alongside excellent training, career development opportunities, and 21 days of annual leave (excluding Bank Holidays). Duties: Confirm that nightly paid accommodation arranged by the Council is occupied by the intended client. Check that the accommodation adheres to property standards set out in policies and statutory regulations. Undertake extensive travel within and beyond the borough, including occasional trips outside London. Although this role does not involve direct line management, it may include supporting or training new staff as instructed by the team manager. Represent the Council at external meetings when required. Requirements: Must drive and have access to a car. Knowledge of the Housing Act. Ability to visit clients in their accommodation, which may involve climbing stairs About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Oct 15, 2025
Seasonal
Job Title: Nightly Paid Accommodation Inspection Officer Location : London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership for London Borough of Harrow Contract Type: Temporary (3 months ongoing) Working Hours: Monday - Friday, 09:00 - 17:00 Work Arrangement: Hybrid, based at Harrow Civic Hub Role Overview: Pertemps is currently recruiting for a proactive and motivated Nightly Paid Accommodation Inspection Officer to join the expanding team at the London Borough of Harrow. This temporary position offers a competitive hourly rate of up to 16.71, alongside excellent training, career development opportunities, and 21 days of annual leave (excluding Bank Holidays). Duties: Confirm that nightly paid accommodation arranged by the Council is occupied by the intended client. Check that the accommodation adheres to property standards set out in policies and statutory regulations. Undertake extensive travel within and beyond the borough, including occasional trips outside London. Although this role does not involve direct line management, it may include supporting or training new staff as instructed by the team manager. Represent the Council at external meetings when required. Requirements: Must drive and have access to a car. Knowledge of the Housing Act. Ability to visit clients in their accommodation, which may involve climbing stairs About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
Oct 14, 2025
Full time
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
Oct 14, 2025
Full time
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
Oct 14, 2025
Full time
We are working with a provider of social housing who are looking to recruit a Fire Safety Officer on a permanent basis The successful candidate will provide technical advice and assurance regarding the fire safety of residential and commercial property owned and managed by the Association. Duties will include: Undertaking desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Reviewing resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertaking fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspecting secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Supporting the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Being responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation surveys Inspecting and auditing the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertaking post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee We are looking for Demonstrable experience of working within a social housing organisation in a similar role; Ability to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance; An understanding of The Building Safety Act and Social Housing Act An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery; Coupled with the above experience you will ideally have: Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK To apply for this position, please submit your CV
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 14, 2025
Contract
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
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