Job Title:Property Services Planner Contract Type: Permanent Salary:£31,766.68 Per Annum Working Hours:40 hours per week Working Pattern: Monday - Friday, Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as aProperty Services Planner As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone with: Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.
Dec 01, 2025
Full time
Job Title:Property Services Planner Contract Type: Permanent Salary:£31,766.68 Per Annum Working Hours:40 hours per week Working Pattern: Monday - Friday, Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as aProperty Services Planner As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone with: Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.
Eden Brown are seeking a highly efficient Support Worker on a 3-6 month contract situated in Manchester The role will involve working Monday to Friday (earlys and evenings) and one weekend a month (earlys only) Your role as Support Worker will involve: - Providing support to young people aged 16-18 year old - Managing challenges such as ADHD, Autism, Homelessness and Mental Health - Providing weekly support plans and assessments Its essential that you have an Enhanced DBS check to carry out this role Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Nov 27, 2025
Seasonal
Eden Brown are seeking a highly efficient Support Worker on a 3-6 month contract situated in Manchester The role will involve working Monday to Friday (earlys and evenings) and one weekend a month (earlys only) Your role as Support Worker will involve: - Providing support to young people aged 16-18 year old - Managing challenges such as ADHD, Autism, Homelessness and Mental Health - Providing weekly support plans and assessments Its essential that you have an Enhanced DBS check to carry out this role Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need. Homelessness Intervention and Prevention Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 days per week in office, remainder at home IT equipment provided ASAP Start Due to the high volume and complexity of cases, we are seeking candidates with proven, in-depth experience in homelessness prevention and housing casework. About the Role As a Homeless Intervention and Prevention Officer, you will: Act as the first point of contact for individuals with housing needs. Deliver tailored advice on housing options, welfare benefits, and tenancy rights. Work proactively to prevent homelessness through negotiation, mediation, and partnership working. Conduct statutory homelessness assessments and make legally sound decisions under relevant legislation. Develop personalised housing plans and collaborate with internal and external agencies to support vulnerable households. Key Responsibilities Provide early intervention and homelessness prevention advice. Respond to referrals under the Duty to Refer. Negotiate with landlords, lenders, and other stakeholders to sustain tenancies. Make recommendations for emergency accommodation and prevention payments. Keep accurate records and ensure compliance with housing legislation. What We're Looking For Strong knowledge of housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience in homelessness prevention and housing casework. Excellent communication and negotiation skills. Ability to manage complex cases and work under pressure. Proficiency in MS Office and case management systems. Essential Experience Degree-level education or equivalent experience in housing or a related field. Background in customer-focused services and multi-agency working. Experience handling challenging situations and delivering positive outcomes. Additional Information You may be required to work across different locations and conduct home visits. Occasional work outside normal office hours may be necessary. If you're committed to helping people find sustainable housing solutions and want to be part of a team that makes a real impact, apply today through Adecco . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Nov 27, 2025
Contract
Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need. Homelessness Intervention and Prevention Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 days per week in office, remainder at home IT equipment provided ASAP Start Due to the high volume and complexity of cases, we are seeking candidates with proven, in-depth experience in homelessness prevention and housing casework. About the Role As a Homeless Intervention and Prevention Officer, you will: Act as the first point of contact for individuals with housing needs. Deliver tailored advice on housing options, welfare benefits, and tenancy rights. Work proactively to prevent homelessness through negotiation, mediation, and partnership working. Conduct statutory homelessness assessments and make legally sound decisions under relevant legislation. Develop personalised housing plans and collaborate with internal and external agencies to support vulnerable households. Key Responsibilities Provide early intervention and homelessness prevention advice. Respond to referrals under the Duty to Refer. Negotiate with landlords, lenders, and other stakeholders to sustain tenancies. Make recommendations for emergency accommodation and prevention payments. Keep accurate records and ensure compliance with housing legislation. What We're Looking For Strong knowledge of housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience in homelessness prevention and housing casework. Excellent communication and negotiation skills. Ability to manage complex cases and work under pressure. Proficiency in MS Office and case management systems. Essential Experience Degree-level education or equivalent experience in housing or a related field. Background in customer-focused services and multi-agency working. Experience handling challenging situations and delivering positive outcomes. Additional Information You may be required to work across different locations and conduct home visits. Occasional work outside normal office hours may be necessary. If you're committed to helping people find sustainable housing solutions and want to be part of a team that makes a real impact, apply today through Adecco . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco is seeking an experienced and dynamic leader to drive forward our Local Authority client's Homelessness and Rough Sleeping Strategy . This pivotal role will lead on resetting the partnership relationship between the Council and voluntary sector partners , ensuring collaborative and joined-up working to deliver meaningful outcomes for our residents. As Strategic Lead, you will have management responsibilities and oversee a portfolio of transformation projects aimed at preventing homelessness, reducing temporary accommodation usage, and improving housing services. You will work closely with internal teams and external stakeholders to design and implement customer-focused services that make a real difference. Strategic Lead - Housing Needs, Private Sector Housing & Partnership (Interim) Public Sector - Local Authority Temporary Role - 3 to 6 months Full Time - Monday to Friday, 36 hours per week Hybrid Working - 3 days per week in office, 2 days remote 650 per day Umbrella ASAP Start Key Responsibilities Lead the delivery of Croydon's Homelessness and Rough Sleeping Strategy through strong partnership working. Reset and strengthen relationships with voluntary sector partners to achieve shared goals. Manage and develop staff teams, ensuring high performance and compliance with Council policies. Oversee transformation projects including supported housing re-procurement and temporary accommodation reduction. Drive service improvements through innovation, collaboration, and evidence-based decision-making. Ensure robust financial management and deliver services within agreed budgets. About You We are looking for a strategic thinker and strong leader with: Extensive experience in senior management within housing or related services. A proven track record of delivering complex projects and achieving service outcomes. Excellent partnership-building skills and the ability to influence at all levels. Knowledge of homelessness legislation, housing policy, and local government frameworks. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Nov 25, 2025
Contract
Adecco is seeking an experienced and dynamic leader to drive forward our Local Authority client's Homelessness and Rough Sleeping Strategy . This pivotal role will lead on resetting the partnership relationship between the Council and voluntary sector partners , ensuring collaborative and joined-up working to deliver meaningful outcomes for our residents. As Strategic Lead, you will have management responsibilities and oversee a portfolio of transformation projects aimed at preventing homelessness, reducing temporary accommodation usage, and improving housing services. You will work closely with internal teams and external stakeholders to design and implement customer-focused services that make a real difference. Strategic Lead - Housing Needs, Private Sector Housing & Partnership (Interim) Public Sector - Local Authority Temporary Role - 3 to 6 months Full Time - Monday to Friday, 36 hours per week Hybrid Working - 3 days per week in office, 2 days remote 650 per day Umbrella ASAP Start Key Responsibilities Lead the delivery of Croydon's Homelessness and Rough Sleeping Strategy through strong partnership working. Reset and strengthen relationships with voluntary sector partners to achieve shared goals. Manage and develop staff teams, ensuring high performance and compliance with Council policies. Oversee transformation projects including supported housing re-procurement and temporary accommodation reduction. Drive service improvements through innovation, collaboration, and evidence-based decision-making. Ensure robust financial management and deliver services within agreed budgets. About You We are looking for a strategic thinker and strong leader with: Extensive experience in senior management within housing or related services. A proven track record of delivering complex projects and achieving service outcomes. Excellent partnership-building skills and the ability to influence at all levels. Knowledge of homelessness legislation, housing policy, and local government frameworks. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Your new company This organisation provides essential housing and support services to individuals who have experienced homelessness and social exclusion. They are committed to creating positive change by delivering person-centred, strength-based support that empowers people to rebuild their lives. You'll join a collaborative and inclusive team that values innovation, compassion, and professional development. Your new role As a Supported Housing Worker, you will play a key role in helping individuals maintain accommodation and achieve independence. This is a varied and rewarding position where you'll work across supported housing services in Bath, supporting a client base that includes ex-offenders and individuals with complex needs. You'll build trust, provide tailored support, and work closely with partner agencies to deliver outcomes that truly make a difference. Duties include: - Managing referrals and tracking outcomes to ensure smooth transitions for service users. - Completing needs and risk assessments to create personalised support plans. - Onboarding new clients and explaining rights, responsibilities, and licence agreements. - Delivering high-quality, trauma-informed, and strength-based support. - Promoting empowerment and resilience through person-centred approaches. - Collaborating with external partners such as probation services and local agencies. - Maintaining accurate records and reporting in line with organisational standards. - Supporting clients to develop life skills and access community resources. - Participating in an on-call, out-of-hours rota as required. - Driving between sites as needed (valid licence and access to a car required). Location: Bath Salary: 25,235 per annum Hours: 37.5 per week What you'll need to succeed - Experience working with individuals who have complex needs and/or challenging behaviours.- Knowledge of homelessness, social exclusion, and approaches to reduce offending. - Strong communication and interpersonal skills with the ability to build trust. - Resilience, creativity, and empathy when tackling challenges. - Ability to work collaboratively with internal teams and external partners. - A valid driver's licence and access to a car for business purposes. What you'll get in return - Access to a Rewards Platform including Employee Assistance Programme and Health Cash Plan. - Generous pension scheme and staff discounts. - Eligibility for Blue Light Card discounts. - Regular training sessions and career development opportunities. - A supportive and inclusive working environment committed to equality and diversity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Nov 25, 2025
Full time
Your new company This organisation provides essential housing and support services to individuals who have experienced homelessness and social exclusion. They are committed to creating positive change by delivering person-centred, strength-based support that empowers people to rebuild their lives. You'll join a collaborative and inclusive team that values innovation, compassion, and professional development. Your new role As a Supported Housing Worker, you will play a key role in helping individuals maintain accommodation and achieve independence. This is a varied and rewarding position where you'll work across supported housing services in Bath, supporting a client base that includes ex-offenders and individuals with complex needs. You'll build trust, provide tailored support, and work closely with partner agencies to deliver outcomes that truly make a difference. Duties include: - Managing referrals and tracking outcomes to ensure smooth transitions for service users. - Completing needs and risk assessments to create personalised support plans. - Onboarding new clients and explaining rights, responsibilities, and licence agreements. - Delivering high-quality, trauma-informed, and strength-based support. - Promoting empowerment and resilience through person-centred approaches. - Collaborating with external partners such as probation services and local agencies. - Maintaining accurate records and reporting in line with organisational standards. - Supporting clients to develop life skills and access community resources. - Participating in an on-call, out-of-hours rota as required. - Driving between sites as needed (valid licence and access to a car required). Location: Bath Salary: 25,235 per annum Hours: 37.5 per week What you'll need to succeed - Experience working with individuals who have complex needs and/or challenging behaviours.- Knowledge of homelessness, social exclusion, and approaches to reduce offending. - Strong communication and interpersonal skills with the ability to build trust. - Resilience, creativity, and empathy when tackling challenges. - Ability to work collaboratively with internal teams and external partners. - A valid driver's licence and access to a car for business purposes. What you'll get in return - Access to a Rewards Platform including Employee Assistance Programme and Health Cash Plan. - Generous pension scheme and staff discounts. - Eligibility for Blue Light Card discounts. - Regular training sessions and career development opportunities. - A supportive and inclusive working environment committed to equality and diversity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Look Ahead Care Support and Housing
Islington, London
We're looking for an organised, confident and resilient Head of Compliance and Building Safety to join our Property Services Team located at our Head Office in Islington. £65,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. The working pattern for this role is as follows:M7, T7, W7, T7, F7 What you'll do: Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services. Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos. Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents. Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG. Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation. Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors. Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget. Promote safeguarding, equality, and data protection across all compliance activities. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High level of communication skills both written and verbal. Highly motivated. Well organised and the ability to manage multiply programmes concurrently. Ability to self manage and prioritise, demonstrating ability to reach sound evidence-based decisions. Good Customer service skills. Good analytical and problem-solving skills. What you'll bring: Essential: Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance. In-depth understanding of the Building Safety Act and the Fire Safety Act and aware of all current regulations and legislation regards fire safety Desirable: Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our webiste for full Job description
Nov 07, 2025
Full time
We're looking for an organised, confident and resilient Head of Compliance and Building Safety to join our Property Services Team located at our Head Office in Islington. £65,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. The working pattern for this role is as follows:M7, T7, W7, T7, F7 What you'll do: Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services. Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos. Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents. Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG. Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation. Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors. Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget. Promote safeguarding, equality, and data protection across all compliance activities. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High level of communication skills both written and verbal. Highly motivated. Well organised and the ability to manage multiply programmes concurrently. Ability to self manage and prioritise, demonstrating ability to reach sound evidence-based decisions. Good Customer service skills. Good analytical and problem-solving skills. What you'll bring: Essential: Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance. In-depth understanding of the Building Safety Act and the Fire Safety Act and aware of all current regulations and legislation regards fire safety Desirable: Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our webiste for full Job description
Job Title: Case Worker Location: North London Hours Per Week: 37.5 hours Rate of Pay: 18 P/H (Umbrella) We are currently looking for an experienced Case Worker to work across the North London area, to provide tenancy sustainment services to people aged 18 and over who are recovering from homelessness and have a range of support needs. Main Duties: Manage a caseload of up to 35 clients, conducting regular sessions and co-producing support, safety, and move-on plans based on client's needs. Assess and manage client risks, working with housing providers and support services to develop effective risk management strategies. Collaborate with agencies to ensure clients access relevant statutory and non-statutory services, accompanying them to appointments when necessary. Support clients in improving their health, well being, and social inclusion through access to health care, education, training, and community activities, while addressing safeguarding concerns as needed. The Candidate: Strong understanding of client needs, including mental and physical health, drug/alcohol use, safeguarding, tenancy support, and financial inclusion, with experience in assessment, safety planning, and move-on support. Skilled in using personalised assessment tools and trauma-informed approaches, including motivational interviewing, to provide effective casework and support planning. Proven ability to collaborate with service providers and agencies to enhance services and successfully support clients in transitioning to independent living, including resettlement and tenancy management. For more information, please contact Liv at (phone number removed), or email
Jan 29, 2025
Contract
Job Title: Case Worker Location: North London Hours Per Week: 37.5 hours Rate of Pay: 18 P/H (Umbrella) We are currently looking for an experienced Case Worker to work across the North London area, to provide tenancy sustainment services to people aged 18 and over who are recovering from homelessness and have a range of support needs. Main Duties: Manage a caseload of up to 35 clients, conducting regular sessions and co-producing support, safety, and move-on plans based on client's needs. Assess and manage client risks, working with housing providers and support services to develop effective risk management strategies. Collaborate with agencies to ensure clients access relevant statutory and non-statutory services, accompanying them to appointments when necessary. Support clients in improving their health, well being, and social inclusion through access to health care, education, training, and community activities, while addressing safeguarding concerns as needed. The Candidate: Strong understanding of client needs, including mental and physical health, drug/alcohol use, safeguarding, tenancy support, and financial inclusion, with experience in assessment, safety planning, and move-on support. Skilled in using personalised assessment tools and trauma-informed approaches, including motivational interviewing, to provide effective casework and support planning. Proven ability to collaborate with service providers and agencies to enhance services and successfully support clients in transitioning to independent living, including resettlement and tenancy management. For more information, please contact Liv at (phone number removed), or email
Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 29, 2024
Seasonal
Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
