Joining us as Tenancy Support Worker (Young Persons), you'll deliver an outstanding customer service in our Supported Living Services, supporting individuals who have experienced homelessness to both sustain their tenancy and become more independent in their home. You ll provide general building management and day-to-day delivery of a localised service, carrying out health and safety, fire safety and estates checks, ensuring both compliance and achievement of consistently high service standards. You ll initiate licence/tenancy terminations and creations, assessment for prospective customers, signs ups and customer inductions for all new customers, supporting the promotion of vacant dwellings and managing income/rent collection to assist in meeting KPI s. The ideal candidate will: Be a motivated and committed self-starter with strong organisational skills. Have a strong customer focus. Be able to think practically and logically, producing a high standard of work and overcoming issues to meet deadlines. Have exceptional people skills, able to communicate information clearly and effectively, adapting style to enhance impact and suit the needs of the recipient. Be computer literate, with strong literacy and numeracy skills. Have good working knowledge of benefits and housing processes. Experience of working within a housing environment would be a distinct advantage, ideally with a focus on vulnerable adults. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Sep 04, 2025
Full time
Joining us as Tenancy Support Worker (Young Persons), you'll deliver an outstanding customer service in our Supported Living Services, supporting individuals who have experienced homelessness to both sustain their tenancy and become more independent in their home. You ll provide general building management and day-to-day delivery of a localised service, carrying out health and safety, fire safety and estates checks, ensuring both compliance and achievement of consistently high service standards. You ll initiate licence/tenancy terminations and creations, assessment for prospective customers, signs ups and customer inductions for all new customers, supporting the promotion of vacant dwellings and managing income/rent collection to assist in meeting KPI s. The ideal candidate will: Be a motivated and committed self-starter with strong organisational skills. Have a strong customer focus. Be able to think practically and logically, producing a high standard of work and overcoming issues to meet deadlines. Have exceptional people skills, able to communicate information clearly and effectively, adapting style to enhance impact and suit the needs of the recipient. Be computer literate, with strong literacy and numeracy skills. Have good working knowledge of benefits and housing processes. Experience of working within a housing environment would be a distinct advantage, ideally with a focus on vulnerable adults. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Housing Caseworker Exeter 21.97 an hour Hybrid - 2 days per week in the office Sellick Partnership are looking for a dedicated Housing Caseworker to join our Housing Needs team. This is a vital role where you'll work directly with individuals and families at risk of homelessness, helping them to retain or secure safe and sustainable housing. Key Responsibilities of the Housing Caseworker: Providing high-quality, person-centred housing advice and advocacy. Preventing homelessness through proactive interventions and support. Assessing and discharging the council's statutory duties under homelessness legislation. Liaising with landlords, support agencies, and other stakeholders to secure housing solutions. Managing a caseload and maintaining accurate records of casework and outcomes. The successful Housing Caseworker will have: Experience working with vulnerable clients in a public-facing role. Strong knowledge of homelessness legislation, housing rights, and welfare benefits. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sep 02, 2025
Contract
Housing Caseworker Exeter 21.97 an hour Hybrid - 2 days per week in the office Sellick Partnership are looking for a dedicated Housing Caseworker to join our Housing Needs team. This is a vital role where you'll work directly with individuals and families at risk of homelessness, helping them to retain or secure safe and sustainable housing. Key Responsibilities of the Housing Caseworker: Providing high-quality, person-centred housing advice and advocacy. Preventing homelessness through proactive interventions and support. Assessing and discharging the council's statutory duties under homelessness legislation. Liaising with landlords, support agencies, and other stakeholders to secure housing solutions. Managing a caseload and maintaining accurate records of casework and outcomes. The successful Housing Caseworker will have: Experience working with vulnerable clients in a public-facing role. Strong knowledge of homelessness legislation, housing rights, and welfare benefits. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Contract
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We're working with a busy central London local authority to recruit a Homeless Casework Support Officer. This is a key role within the Homeless Services team, providing essential support to caseworkers and ensuring the smooth operation of case management processes. You'll be joining a service dedicated to helping vulnerable residents navigate complex housing situations, where your organisation, communication skills, and empathy will make a real difference in people's lives. The Role Liaise with staff, service users, and partner agencies via email and telephone to ensure timely responses and effective case progression. Accurately record and update case information across systems and spreadsheets, maintaining compliance with data protection requirements. Proactively manage queries and workstreams through to resolution, keeping both colleagues and service users informed. Communicate clearly and empathetically with residents, particularly those in challenging or sensitive situations. Draft professional correspondence, compile reports, and ensure that all documentation is clear, accurate, and compliant. Provide day-to-day operational support to caseworkers, enabling them to focus on complex decision-making and frontline interventions. Key Requirements Experience working in or alongside homelessness or housing services. Previous customer service or case management experience in a fast-paced environment. Strong written and numerical skills, with attention to detail and accuracy. Confident and empathetic telephone manner, able to engage with residents in distress. Organised and proactive, with the ability to manage workload effectively under pressure. Comfortable working both independently and collaboratively within a team. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today by clicking APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contract
We're working with a busy central London local authority to recruit a Homeless Casework Support Officer. This is a key role within the Homeless Services team, providing essential support to caseworkers and ensuring the smooth operation of case management processes. You'll be joining a service dedicated to helping vulnerable residents navigate complex housing situations, where your organisation, communication skills, and empathy will make a real difference in people's lives. The Role Liaise with staff, service users, and partner agencies via email and telephone to ensure timely responses and effective case progression. Accurately record and update case information across systems and spreadsheets, maintaining compliance with data protection requirements. Proactively manage queries and workstreams through to resolution, keeping both colleagues and service users informed. Communicate clearly and empathetically with residents, particularly those in challenging or sensitive situations. Draft professional correspondence, compile reports, and ensure that all documentation is clear, accurate, and compliant. Provide day-to-day operational support to caseworkers, enabling them to focus on complex decision-making and frontline interventions. Key Requirements Experience working in or alongside homelessness or housing services. Previous customer service or case management experience in a fast-paced environment. Strong written and numerical skills, with attention to detail and accuracy. Confident and empathetic telephone manner, able to engage with residents in distress. Organised and proactive, with the ability to manage workload effectively under pressure. Comfortable working both independently and collaboratively within a team. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today by clicking APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Options Officer Location: Catmose, Oakham, LE15 6HP Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.44 per hour Job Ref: OR11553 Responsibilities Provide a high-quality housing options and advice service by efficiently responding to all customer inquiries, particularly those involving families, children, and vulnerable adults at risk of homelessness. Maintain up-to-date knowledge of housing legislation and the Council's statutory duties to ensure accurate information and advice are provided to customers. Investigate potential homelessness cases in line with statutory obligations, assessing housing applications when other options are exhausted, and meeting legislative deadlines. Create and maintain accurate records of client details using both manual and IT systems, producing statistical reports and monitoring performance targets through thorough casework. Collaborate with Register Providers, private landlords, and other agencies to support the housing options service, attending relevant professional meetings. Arrange and support home visits, appointments, and duty-based contact for those needing homelessness advice and housing applications, ensuring completion of necessary paperwork. Support the management of the housing register and assist in allocating vacancies according to the Allocations Policy, maintaining nomination agreements with Registered Providers. Assist customers in retaining existing accommodation, provide appropriate signposting to partner agencies, and support the Homes for Ukraine Scheme for permanent housing solutions. Support the Council's arrangements for temporary accommodation, including Bed and Breakfast use, and manage budget spend related to temporary accommodation. Attend court hearings on homelessness matters and collaborate with Citizens Advice Rutland to ensure customer support, signposting to relevant support agencies as needed. Provide performance information, collate statistical data, and report any concerning trends to the Senior Housing Options Officer. Adhere to the principles in the worker Code of Conduct and the Council's Values, ensuring public functions are discharged reasonably and lawfully. Take reasonable care for personal health and safety and that of others, safeguarding health and safety according to legislation and Council codes of practice. Person Specification Demonstrates flexibility and adaptability to respond to pressure and change while maintaining performance. Ability to build and manage relationships, sharing knowledge and skills to achieve shared goals. Supports new initiatives and is open to trying different approaches. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contract
Housing Options Officer Location: Catmose, Oakham, LE15 6HP Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.44 per hour Job Ref: OR11553 Responsibilities Provide a high-quality housing options and advice service by efficiently responding to all customer inquiries, particularly those involving families, children, and vulnerable adults at risk of homelessness. Maintain up-to-date knowledge of housing legislation and the Council's statutory duties to ensure accurate information and advice are provided to customers. Investigate potential homelessness cases in line with statutory obligations, assessing housing applications when other options are exhausted, and meeting legislative deadlines. Create and maintain accurate records of client details using both manual and IT systems, producing statistical reports and monitoring performance targets through thorough casework. Collaborate with Register Providers, private landlords, and other agencies to support the housing options service, attending relevant professional meetings. Arrange and support home visits, appointments, and duty-based contact for those needing homelessness advice and housing applications, ensuring completion of necessary paperwork. Support the management of the housing register and assist in allocating vacancies according to the Allocations Policy, maintaining nomination agreements with Registered Providers. Assist customers in retaining existing accommodation, provide appropriate signposting to partner agencies, and support the Homes for Ukraine Scheme for permanent housing solutions. Support the Council's arrangements for temporary accommodation, including Bed and Breakfast use, and manage budget spend related to temporary accommodation. Attend court hearings on homelessness matters and collaborate with Citizens Advice Rutland to ensure customer support, signposting to relevant support agencies as needed. Provide performance information, collate statistical data, and report any concerning trends to the Senior Housing Options Officer. Adhere to the principles in the worker Code of Conduct and the Council's Values, ensuring public functions are discharged reasonably and lawfully. Take reasonable care for personal health and safety and that of others, safeguarding health and safety according to legislation and Council codes of practice. Person Specification Demonstrates flexibility and adaptability to respond to pressure and change while maintaining performance. Ability to build and manage relationships, sharing knowledge and skills to achieve shared goals. Supports new initiatives and is open to trying different approaches. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Housing Advisor Maidstone, Kent Temporary Office based - Mon to Fri 20 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the Maidstone, Kent area who are looking for a highly skilled Housing Advisor to join their team. Purpose of the Job - Housing Advisor To give housing advice and discuss suitable housing options to people experiencing housing problems. To make enquiries and reach decisions on homelessness applications under Part VII of the Housing Act 1996 (as amended). To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the clients reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored.
Sep 01, 2025
Seasonal
Housing Advisor Maidstone, Kent Temporary Office based - Mon to Fri 20 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the Maidstone, Kent area who are looking for a highly skilled Housing Advisor to join their team. Purpose of the Job - Housing Advisor To give housing advice and discuss suitable housing options to people experiencing housing problems. To make enquiries and reach decisions on homelessness applications under Part VII of the Housing Act 1996 (as amended). To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the clients reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored.
Job Title: Case Worker Location: North London Hours Per Week: 37.5 hours Rate of Pay: 18 P/H (Umbrella) We are currently looking for an experienced Case Worker to work across the North London area, to provide tenancy sustainment services to people aged 18 and over who are recovering from homelessness and have a range of support needs. Main Duties: Manage a caseload of up to 35 clients, conducting regular sessions and co-producing support, safety, and move-on plans based on client's needs. Assess and manage client risks, working with housing providers and support services to develop effective risk management strategies. Collaborate with agencies to ensure clients access relevant statutory and non-statutory services, accompanying them to appointments when necessary. Support clients in improving their health, well being, and social inclusion through access to health care, education, training, and community activities, while addressing safeguarding concerns as needed. The Candidate: Strong understanding of client needs, including mental and physical health, drug/alcohol use, safeguarding, tenancy support, and financial inclusion, with experience in assessment, safety planning, and move-on support. Skilled in using personalised assessment tools and trauma-informed approaches, including motivational interviewing, to provide effective casework and support planning. Proven ability to collaborate with service providers and agencies to enhance services and successfully support clients in transitioning to independent living, including resettlement and tenancy management. For more information, please contact Liv at (phone number removed), or email
Jan 29, 2025
Contract
Job Title: Case Worker Location: North London Hours Per Week: 37.5 hours Rate of Pay: 18 P/H (Umbrella) We are currently looking for an experienced Case Worker to work across the North London area, to provide tenancy sustainment services to people aged 18 and over who are recovering from homelessness and have a range of support needs. Main Duties: Manage a caseload of up to 35 clients, conducting regular sessions and co-producing support, safety, and move-on plans based on client's needs. Assess and manage client risks, working with housing providers and support services to develop effective risk management strategies. Collaborate with agencies to ensure clients access relevant statutory and non-statutory services, accompanying them to appointments when necessary. Support clients in improving their health, well being, and social inclusion through access to health care, education, training, and community activities, while addressing safeguarding concerns as needed. The Candidate: Strong understanding of client needs, including mental and physical health, drug/alcohol use, safeguarding, tenancy support, and financial inclusion, with experience in assessment, safety planning, and move-on support. Skilled in using personalised assessment tools and trauma-informed approaches, including motivational interviewing, to provide effective casework and support planning. Proven ability to collaborate with service providers and agencies to enhance services and successfully support clients in transitioning to independent living, including resettlement and tenancy management. For more information, please contact Liv at (phone number removed), or email
Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 29, 2024
Seasonal
Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
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