453 jobs found

Operations Manager - Social Housing Refurbishment/Planned Maintenance Uxbridge based 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Uxbridge. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.

Estate Caretaker Temp- for 3 months initially PAYE: 13.58 per hour PAYE or 16.55 per hour Umbrella Location: North London Harringay area My client is a well-known housing association and they're seeking experienced Estate Caretakers to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high standards are maintained. With an understanding and awareness of Health and Safety issues, you'll ensure that your work and time is recorded using the systems in place and that all repairs or H&S issues are photographed with details referred to the appropriate teams. Acting as a point of contact you'll ensure there is good communication with all teams and departments and promote a positive image, reporting any tenancy issues identified or suspected to the Housing Officer. You'll also be required to carry out maintenance of internal areas of blocks, including the cleaning of internal ledges, sills, handrails, balustrades, doors, walks and remove cobwebs from light fittings and all surroundings. Hours (Apply online only) / Monday - Friday Key Responsibility: Take personal responsibility for ensuring that the estate is clean, tidy, landscaped, litter free and safe from hazards by delivering a high quality caretaking and grounds maintenance service to residents. Identify and assist in ways to improve the internal and external environment through working closely as part of a team and taking pride in the role. Rotate bins regularly to ensure refuse chutes are clear and ensure bulk bins are placed ready for collection. Sweep and wash communal staircase and landings as appropriate. Clean internal ledges, sills, handrails, balustrades, doors, walls and remove cobwebs from light fittings and all surroundings. Following the removal of refuse from the dustbins/bulk refuse containers, hose down and disinfect the area. If this is of interest please send me a copy of your CV and I will be happy to give you a call to discuss

Site Manager -Retrofit and planned works 50-60k + package and Benefits Full-time, permanent position Based in Battersea YOU MUST HAVE A STRONG RETROFIT BACKGROUND TO BE CONSIDERED FOR THIS ROLE. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Battersea. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!

Resident Liaison Officer - Social Housing Retrofit Works Based in Battersea Full time, permanent 35,000 + package Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Retrofit Works in Social Housing in Battersea. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg on (phone number removed) for more information!

Asset Intelligence Officer Royal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in: Supporting the procurement and implementation of a new asset management system. Managing and auditing property data to ensure it meets governance and quality standards. Collaborating with internal and external stakeholders to ensure timely and accurate data flows. Preparing reports, insights, and supporting data migration and validation processes. This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments. What You'll Bring We're looking for someone who: Has experience in data analytics, audit, and ideally data migration. Understands property data within a local authority or housing context. Is confident using tools like Power BI, Excel, and SharePoint. Has a process-led mindset and can work within governance frameworks. Can work collaboratively across teams and communicate effectively. Has experience managing housing databases and preparing performance reports. Desirable but not essential: Exposure to BIM data. Experience working in a business partner model. Familiarity with GIS or Microsoft Access. What You'll Get in Return As an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're looking for a proactive and organised Property Compliance & Maintenance Project Manager to help deliver a high-quality, safe, and customer-focused property service across a housing portfolio.You'll manage statutory compliance programmes (such as gas, fire, electrical, asbestos, and water safety), oversee contractors, and ensure all homes and communal areas meet legal and health & safety standards.This is a hands-on, varied role ideal for someone with experience in property compliance , facilities management , or repairs & maintenance within housing or similar sectors. Key Responsibilities Manage and deliver all statutory compliance programmes, including:Gas and heating systems (gas, oil, LPG, ASHP, renewables)Electrical testing and inspections (EICR, PAT)Fire safety systems and equipmentWater hygiene and legionella preventionAsbestos managementLift safety and other mechanical systemsMonitor contractor performance and ensure all maintenance and compliance works are delivered safely, on time, and to high standards.Keep accurate records (digital and paper) for all compliance and servicing programmes.Work closely with the Health & Safety Officer to maintain regulatory compliance and respond to any audit or inspection requirements.Manage relevant budgets, approve invoices, and ensure value for money in all contracted works.Prepare service charge estimates and performance reports for management review.Liaise with residents, contractors, and colleagues to ensure effective communication and minimal disruption during works.Support wider property and asset management projects as needed. Qualifications (Desirable) NEBOSH or IOSH qualification. Relevant technical certifications (e.g. Gas Safe awareness, Legionella management, NICEIC, etc.). Salary: £35,000 PA Monday to Friday 9am to 5pm Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

A client within the Public Sector based in North West is currently recruiting for a Technical Officer (Disabled Facility Grants) to join their Housing and Vulnerability Team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis, with the ideal candidate having experience of working within a local authority in a housing or building surveying environment. The Role Key purpose of the role is to contribute to the effective and efficient delivery of Disabled Facilities Grants (DFG) and other financial assistance offered by the Council, providing technical advice and support to older, disabled, or vulnerable residents to help them repair, adapt, or improve their homes. Key responsibilities will include but not be limited to: • Undertaking home visits to assess client needs, feasibility, and suitability of properties for adaptations.• Preparing detailed technical drawings, specifications, and schedules of work for grant applications.• Submitting and managing building regulation and planning applications where required.• Assessing contractor estimates for suitability and value for money.• Conducting site inspections, monitoring works in progress, and ensuring works are completed to specification and required standards.• Liaising with clients, contractors, landlords, and internal teams to ensure smooth project delivery. The Candidate To be considered for this role, you will require:• A relevant technical qualification such as HNC/HND or equivalent in Building Studies, Construction, or a related discipline.• Experience in building surveying, housing adaptations, or a similar technical role within a local authority setting.• A good understanding of Building Regulations and Disabled Facilities Grant legislation.The below skills would be beneficial for the role:• Strong communication and customer service skills when working with vulnerable clients.• Ability to prepare technical drawings and detailed specifications.• Sound ICT skills for updating databases and maintaining accurate case records.The client is looking to move quickly with this role and as such are offering £40 per hour Umbrella LTD Inside IR35 (approx. £30 per hour PAYE) . How to Apply If this position sounds of interest, email a copy of your up-to-date CV to amelia.krzysztofik or call Amelia at Service Care Construction on to discuss the vacancy in more detail.Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

The Housing Allocation Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in greatest need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines for all general needs properties, unless other local arrangements are in place. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Built on trust Show they care Make a difference Description maintaining accurate records, processing applications, and conducting interviews and visits with applicants to gather necessary information to progress their application or nomination. Additionally, you will collaborate with social services and other organisations to facilitate support for applicants, helping them secure stable housing solutions. You will also work closely with internal staff to ensure that handover of new residents is seamless. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. Manage the housing allocation process for general needs properties (unless different local arrangements are in place) from application to sign-up stage. Carry out visits and interviews with applicants to assess their housing needs and preferences, this may include visiting them at their current home. Ensure compliance with local housing regulations and policies during the allocation process. Maintain accurate and up-to-date records of housing applications and allocations. Collaborate with local authorities, other statutory agencies and in some instance community groups to support applicants in securing housing. Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements. Provide excellent customer service to applicants, addressing their concerns and inquiries promptly. Create and support the creation of local lettings policies in partnership with internal teams. To carry out right to rent checks for all applicants. Profile A successful Allocations Officer should have: Experience in housing services or social services is highly desirable. Strong understanding of housing laws, regulations, and allocation policies. Excellent verbal and written communication skills. Ability to work collaboratively with various stakeholders, including local government agencies and community organisations. Strong organisational and time management skills to handle multiple applications efficiently. Demonstrated ability to approach sensitive situations with empathy and professionalism. Driving licence and access to a car to complete viewings and visits as necessary Job Offer Competitive salary of approximately 34,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. Potential for career development within the organisation. If you are ready to make a difference and excel as an Allocations Officer, we encourage you to apply today.

We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven. Key Responsibilities: Manage day-to-day operations of a sheltered housing scheme Conduct new tenant inductions, daily welfare checks, and update support plans Ensure full compliance with health and safety regulations, including fire safety and telecare systems Liaise with external agencies to support tenants and coordinate social activities Promote independent living and encourage a strong sense of community Address safeguarding concerns and maintain accurate, up-to-date records Participate in an emergency out-of-hours rota Ideal Candidate Profile: Excellent communication skills and a compassionate, empathetic approach Experience supporting older or vulnerable individuals, including those with disabilities Ability to remain calm under pressure and work independently Confident with IT and Microsoft Office tools Knowledge of sheltered housing, safeguarding protocols, and telecare systems Holds a valid UK driving licence and access to a vehicle with business insurance Flexible attitude towards emergency or out-of-hours work How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

Resident Liaison Officer - Birmingham / Stourbirdge Temp contract (4-6 weeks, possible extension)£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Birmingham and Stourbridge We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in the West Midlands, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Stourbridge and Birmingham. As Resident Liaison Officer you will be working on a kitchens and bathrooms refurbishment project, where you will be accountable for: Keeping residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

Housing Options Officer Rate: 19.07 per hour (PAYE) / 28 per hour (Umbrella) per hour Contract Type: Temporary Location: Maidenhead We are looking for a housing options officer to support the delivery of affordable housing within a local authority-based environment, using knowledge of viability assessments and working closely with legal teams. To provide effective housing advice, homelessness prevention, and statutory homelessness services. Key Responsibilities Provide housing advice and conduct outreach visits. Assess homelessness applications under the Housing Act 1996. Explore all housing options to prevent homelessness. Investigate illegal eviction and harassment cases. Respond to enquiries and participate in out-of-hours rota. Work with internal and external partners to support housing solutions. Promote tenant and landlord rights and deliver training. Stay updated on housing legislation and best practices. Experience: Strong understanding of housing and homelessness legislation Experience working with vulnerable individuals and housing providers Ability to manage sensitive situations professionally Ability to travel across the borough Enhanced DBS required Driving licence desirable If you are interested in the above role, please apply with your updated CV attached.

Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Location: Newcastle-under-Lyme Borough Council (Hybrid - office/visits with 1-2 remote days per week) Duration: Approx. 6 months Hours: 37 per week Rate: £45/hour Umbrella IR35: Inside Start Date: ASAP Are you a technically minded professional who's passionate about making homes safer and more accessible? About the Role Newcastle-under-Lyme Borough Council are looking for an experienced Technical Officer to support the effective delivery of Disabled Facilities Grants and other housing-related financial assistance schemes. You'll help residents - particularly older, disabled, or vulnerable individuals - adapt and improve their homes to live safely and independently. Key Responsibilities Carry out home visits and property surveys to assess suitability for adaptations. Prepare detailed drawings, schedules of work, and cost assessments. Manage projects from referral through to completion, ensuring compliance with planning and building regulations. Oversee contractors, monitor progress, and resolve snagging issues. Provide clear technical advice and maintain accurate case records and documentation. Work collaboratively with landlords, contractors, and partner agencies. About You Proven experience in a similar technical or housing adaptation role. Strong knowledge of building construction, regulations, and disability adaptations. Excellent communication and organisational skills. Full UK driving licence and ability to carry out regular site visits. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)

We are seeking a Health and Safety Officer to ensure compliance with health and safety regulations within the social housing sector. This role is based in York. Client Details This not-for-profit organisation operates within the housing sector. As a medium-sized organisation, it is committed to maintaining compliance and upholding high standards across all housing while making positive changes to the local community. Description Deliver key health and safety objectives and projects in line with the team's annual plan. Review, implement and maintain health and safety arrangements, ensuring compliance with legislation. Provide advice and recommend improvements across the business to mitigate risks and ensure compliance with the latest legislation. Monitor and review health and safety activities, documentation, and performance outcomes, providing feedback and reporting as needed. Communicate health and safety information effectively, including designing, delivering, and reviewing training materials. Build strong stakeholder relationships, influence positive health and safety culture, and represent the Health and Safety Team at meetings. Support managers with safe working practices, including accident/incident investigations and operational reporting. Research and share industry best practice, regulatory requirements, and implications for the business. Contribute to administrative processes, training events, meetings, and report preparation. Ensure compliance with core organisational policies (equality, data protection, people management, customer care, health and safety, risk management). Support compliance and operational health and safety activities for offices (e.g. fire drills, safety processes, documentation). Assist in developing, implementing and maintaining health and safety systems to track performance and ensure accurate, timely reporting Profile NEBOSH Certificate (minimum), with commitment to work towards NEBOSH Diploma (or equivalent). Experience working in health and safety or a related environment. Full UK driving licence. Recognised as a competent person under the Management of Health and Safety at Work Regulations 1999. Membership of a professional body, with willingness to evidence continuous professional development. Willingness to develop expertise in areas such as construction, fire safety, and COSHH. Job Offer Competitive salary Fixed-term contract offering stability and structured responsibilities. Opportunities to make a meaningful impact within a not-for-profit organisation. Supportive workplace culture with a focus on safety and collaboration. Convenient location inYork.

Job Title: Telecare Officer Location: Exeter Salary: 16.90 PAYE / 18.90 Umbrella Contract Type: Full time - Temporary (March 2026) Hours: Monday - Friday 09:00-17:00 About the Role: We are seeking a compassionate and reliable Telecare Officer to join our team, providing essential support to vulnerable individuals through our telecare services, to install alarms and telecare equipment to private service users. To install alarm and telecare equipment to private service users. Triage faulty units providing onsite analysis and where possible fix problem through technical knowledge. Visit our customers on pre-arranged appointments to check data held and undertake preventative maintenance calls. Actively promote and market the service. Maintain up to date knowledge Responsibilities: To demonstrate and install to potential new customers Telecare equipment and associated peripherals, including key safes, ensuring Telecare Services Association standards are met in all duties. To complete all administration tasks relating to the customer and service provided. This will include completing hire agreements, and fully explaining the cost for taking up the service. To transport data in a secure manner in accordance with the General Data Protection Regulations, Data Protection Act and Councils guidelines. Retain flexibility to accommodate urgent installations or repairs and ensure all equipment is in good working order and that service users understand how the equipment works. Visit existing customers to ascertain that the equipment provided is in full working order, still appropriate to their needs and ensure they can use the equipment and that all personal details provided remain up to date. To program, clean and prepare equipment as per manufacturers' guidelines ready for installation. Some client's homes may be unkempt and unhygienic. The role involves moving of furniture etc to site alarms and install equipment. Develop and maintain good working relationships with service partners to ensure the ongoing health, wellbeing and independence of residents. To respond to equipment requests from Sheltered Housing tenants under the direction of the Support Services Manager. Actively market and promote the Home Safeguard Alarm Service with the distribution of leaflets, displays and attending demonstrations when required. To train as an Operator, in order to provide a back up to existing staff. To develop and maintain a comprehensive knowledge of telecare equipment, related sensors and associated technologies and other role relative training and attendance of meetings. Make sure that Home Safeguard offers a customer focused service using systems thinking principles. Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people. Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy. Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution. Evaluate and assist in managing risk within the service. Requirements: A valid UK Driving Licence is essential. Willingness to undergo an Enhanced DBS check if offered the role. Excellent communication and interpersonal skills. Ability to remain calm under pressure and respond effectively in emergency situations. Basic IT skills and ability to use monitoring systems. Previous experience in a care, support, or emergency response role is desirable but not essential. Apply now if interested in the role! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Planned Works Project Officer to support the planned works programme manager (PWPM) to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion. We are looking for an excellent communicator, with the ability to foster effective relationships internally and externally. Role purpose: To deliver the stock investment and planned works programmes for MGHA properties. To support and inform the development of delivery programmes with PWPM, 3rd party consultants and contractor partners, reviewing and reporting on progress, resulting in a cost effective and resident focused service. The ideal candidate will: Be qualified in a relevant technical discipline, or the ability to demonstrate suitable experience to meet the requirements of this role. Ideally have an appropriate academic qualification such as a HNC in Building Surveying / Construction or willingness to work towards. Have knowledge and experience of the design and specification of cyclical planned and improvement programmes Understand supply chain management. Have understanding of the scope, requirements and application of relevant health and safety legislation Have strong knowledge of general building construction, Planning Regulations, Building Regulations and the Construction, Design and Management Regulations 2010 Experience of managing a planned maintenance and programmed contract works service, in a social housing environment Excellent IT and data analytical skills, including the ability to analyse data and market trends. Strong organisational, logistics and planning skills. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Additionally, this role is well-suited to be part of our out of-hours response team who work on a rota-basis. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

Resident Liaison Officer - Cambridgeshire Temp to perm contract£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Ely, Huntingdon, Cambridge and the surrounding areas. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Cambridgeshire, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Cambridge and surrounding areas. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area

Regional Health & Safety Officer Rugby Based Private Housing Developer 50k- 55k + Car / 7K Car Allowance + 26 Days holiday + Bank + Bonus + Enhanced Benefits Exciting role on offer for a Health & Safety Officer to join an award-winning construction company where you will have full autonomy in your role, work alongside the H&S Director, and work on a variety of projects from land acquisition to project completion alongside receiving a generous salary and package. Are you a Health and Safety professional with a construction background looking for a role variety within a private developer? Are you looking to join a respected developer that values quality, safety, and continuous professional growth? This construction company are well renowned in the Midlands and with a turnover of circa 300m, they have a healthy order book for the future. This award winning construction contractor build high-quality projects around the North-West earning themselves HBF 5 Star Status. They have developed a strong brand image and are now requiring a Health and Safety Officer to provide their knowledge and technical skills to help drive the company forward. In this role you will be based from the Rugby office and work an overall 50/50 site and office split. You will be responsible for ensuring all health and safety standards and policies are being implemented and adhered. You will also assist in the creation and review of health and safety policies and procedures, undertake site inspections, attend safety meetings, compile pre-construction files, and liaise with external stakeholders such as Local Authorities and HSE. This is a rare and exciting opportunity for a Health and Safety Officer to join this established construction company at a senior level, with autonomy, work variety alongside the chance to receive a generous salary and package. The Role: - Health and Safety Officer - Various projects from initial land stages right through to project completion - Carry out regular site inspections and safety audits across active developments - Provide ongoing support and advice to site management and staff - Office and site based - 50/50 split The Person: - Experience in Health and Safety in construction projects - NEBOSH certificate - Organised, proactive, and capable of managing own workload and priorities - Live in a commutable location to Rugby - Looking for autonomy, stability and a role where no two days are the same Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.