429 jobs found

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Oldham area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual.

Tenant Liaison Officer Location : Based in West London Salary : £28,000 - £32,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We re looking for a Quality Assurance Officer to join our Reactive Maintenance (R&M) team, supporting the delivery of high-quality, compliant, and commercially robust repairs services for residents. This is a desktop-based role suited to an experienced repairs professional who enjoys driving standards, accuracy, and continuous improvement in a fast-paced operational environment. Reporting to the Operations Manager and Contracts Manager, the Quality Assurance Officer provides quality assurance, commercial validation, and compliance oversight across reactive maintenance works. Working closely with planners, supervisors, operatives, subcontractors, and client teams, the role ensures works are accurately coded, fully evidenced, audit-ready, and delivered to the required quality and safety standards, while supporting productivity and value for money. Key Responsibilities Complete desktop quality checks on work orders, validating SOR coding, evidence, compliance, and completion standards. Carry out post-inspection checks and track follow-on actions to closure. Support operational delivery through diary, booking, and task review to improve efficiency. Provide technical and procedural support to operational teams, complaints teams, and client contacts. Review, validate, and challenge SOR claims and variations for direct labour and subcontractors. Monitor subcontractor performance, including variations, materials usage, and cost agreement. Maintain accurate, controlled, and audit-ready compliance documentation. Analyse data to identify commercial risk, productivity issues, and operational inefficiencies. Champion professionalism, safety, and resident-focused delivery. About You: To be successful in this Quality Assurance Officer role, you will require: Essential: Experience delivering or supporting reactive repairs within social housing. Practical knowledge of quality assurance, SOR coding, variations, and commercial validation. Working understanding of compliance requirements, including asbestos, health & safety, audit standards, and subcontractor governance. Strong technical and legislative knowledge relevant to housing repairs and maintenance. High attention to detail with the ability to review, challenge, and validate work orders and claims. What We Offer: Salary range of £40,000 - £45,000 depending upon experience Performance-related bonus Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Our client, a reputable Building Maintenance Contractor working in the social housing sector is seeking an experienced Disrepair Surveyor to join their team on a temp-perm basis covering the Hackney and Haringay area. 43-45k per annum Plus car allowance or company van. Previous experience in a similar role is ESSENTIAL. Half the time is office based and the other half will be out in the field conducting surveys (Up to 16 per week). Job Overview -Undertake inspections of occupied social housing to identify building defects and disrepair, -Diagnose causes of disrepair including damp, mould, condensation, structural defects, roofing failures, and deterioration of building fabric -Assess properties in accordance with relevant legislation, including the Landlord & Tenant Act 1985, Homes (Fitness for Human Habitation) Act, and HHSRS -Prepare detailed inspection reports, Schedules of Works, specifications, and cost estimates to remedy identified disrepair -Respond to housing disrepair claims and complaints, completing pre-action protocol inspections and providing technical input to legal services -Support legal proceedings by producing accurate, evidence-based reports and attending case conferences or court as required -Manage and monitor contractors carrying out remedial works, ensuring compliance with specifications, health & safety regulations, and council standards -Liaise effectively with tenants, housing officers, legal teams, and external contractors, maintaining a professional and customer-focused approach -Ensure works are delivered within agreed timescales, budgets, and service level agreements -Identify and escalate risks relating to asbestos, fire safety, safeguarding, and occupant vulnerability -Maintain accurate records of inspections, defects, and completed works using housing management and asset systems If you feel you have the skills and experience for this role please send a copy of your up to date CV via the link.

Tenant Liaison Officer Location : Based in Leeds Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

A local authority in Berkshire is seeking an experienced Housing Allocations Officer to join its Housing Services team. This role plays a key part in delivering a fair, transparent, and legally compliant allocations service, providing advice and assistance in line with the Council's Allocations Scheme and Nominations Agreement. You will be responsible for managing the allocation process through to property matching, making informed decisions on housing register applications, and determining application status and banding. The role involves allocating accommodation via direct matching, including cases involving medical needs, delayed discharge of care, under-occupiers, and homelessness. You will also coordinate the input of void and new-build properties from Housing Associations. The successful candidate will have practical experience using NEC (Northgate), Civica, or Jigsaw within a housing allocations or housing register environment. This is a hybrid role, with 2 days per week office-based. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Housing Support Officer Thatcham / Newbury Permanent Full Time Summary An excellent opportunity has arisen for an experienced Housing Support Officer to join a Housing Association delivering person-centred support to young people and young families within supported accommodation services in Thatcham and Newbury, helping clients sustain tenancies and move towards independent living. THE ROLE The Housing Support Officer will deliver high-quality, person-centred support to vulnerable clients living in supported accommodation, promoting independence, choice and tenancy sustainment. Assess referrals and engage prospective and current clients using a person-centred approach Develop, deliver and regularly review Independent Living Plans and Risk Assessments Provide practical and emotional support to help clients maintain their tenancy and achieve agreed outcomes Work closely with partner agencies including local authorities, health services, social care and criminal justice Identify and report safeguarding concerns in line with policies and procedures Maintain accurate, timely records and contribute to statutory data returns Empower clients to maintain a safe, secure and clean living environment, reporting repairs and issues as required THE CANDIDATE The ideal candidate will have previous experience working in a Housing Support Officer, Support Worker or similar supported housing role. Experience supporting vulnerable client groups, including young people or young families Knowledge of person-centred support, risk management and tenancy sustainment Experience working with clients affected by mental health and/or substance misuse Strong communication and relationship-building skills with clients and external agencies Ability to manage a caseload independently, use IT systems and handle challenging behaviour professionally THE CONTRACT WORKING HOURS Full time Monday- Friday 26,869.00 Annual Salary HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!

Housing Development Officer Location: Forde House, TQ12 4XX Start Date: ASAP Contract Duration: 6+ months Working Hours: Mon Fri, 09 00 Pay Rate: £ 500.00 per day Job Ref: (phone number removed) Job Responsibilities Support the planning, delivery, and management of housing development projects. Assist in identifying opportunities for new housing developments and funding. Prepare reports, proposals, and presentations for internal and external stakeholders. Monitor project progress and ensure compliance with policies, procedures, and regulations. Liaise with colleagues, contractors, and partners to ensure projects are delivered on time and within budget. Contribute to housing strategy development and implementation. Person Specification Must-Have Requirements Eligibility to work in the UK. Experience in housing development or related sector. Strong organisational and project management skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Nice-to-Have Requirements Knowledge of local housing policies and planning regulations. Experience in preparing funding applications or business cases. Understanding of the housing development lifecycle. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Private Sector Housing Officer We're working with a London Borough Council seeking an experienced Private Sector Housing Officer to join a dynamic team and help drive up standards across the Private Rented Sector. Contract Length: 3 months (initially) Hourly Rate: 55 per hour Location: West London Work Arrangements: 2-3 days per week in the office/area This is a frontline, hands-on role where, as a Private Sector Housing Officer, you'll use your technical expertise, investigative skills, and enforcement powers to tackle poor housing conditions, unsafe management practices, and non-compliance head on. What You'll Do Inspect a wide range of private rented homes, including licensed properties and HMOs Assess housing conditions using HHSRS and determine proportionate, risk-based interventions Investigate complaints, service requests, and licensing breaches Draft statutory notices, schedules of works, and enforcement documentation Process and enforce property licensing applications and conditions Take formal enforcement action, including Financial Penalty Notices, Simple Cautions, Rent Repayment Orders, and prosecutions Prepare robust case files and represent the Council at courts and tribunals Work constructively with landlords and agents to secure compliance, taking firm action where necessary What You'll Need Strong experience using housing and environmental health legislation in the PRS Knowledge of the Housing Act 2004 , HHSRS, licensing, and enforcement powers Confidence managing complex casework from inspection through to legal action Excellent written and verbal communication skills If you're ready to step into a Private Sector Housing Officer role where your skills count and your decisions matter, reach out to Shaye for more details. E: (url removed) T: (phone number removed)

About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.

We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements.Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system.Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service.Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties.Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment.Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes.Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times.Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude.Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.

Location: Cheshire East (Hybrid working available) Salary: Executive Grade (CX) - Competitive package Reporting to: Chief Executive Cheshire East Council is looking for an exceptional Executive Director - Place to join their Executive Leadership Team at a pivotal point in their journey. This is a rare opportunity to play a defining role in shaping the future of place, growth and communities across the borough. This role offers genuine strategic influence, visibility at the highest level, and the chance to leave a lasting legacy across planning, regeneration, housing, infrastructure and economic growth. The Opportunity As Executive Director - Place, you will provide collective leadership across the Council, working closely with elected Members, senior officers, partners and stakeholders to deliver ambitious outcomes for residents, businesses and communities. You will lead the development and delivery of a new spatial framework, bringing together planning, regeneration, transport, housing and infrastructure to unlock sustainable growth and investment. Alongside this, you will drive economic development strategies that support long-term financial resilience and inclusive prosperity. This is a role for a confident, visible leader who can balance strategic vision with operational grip, while championing collaboration, innovation and high performance. Key Responsibilities Lead a broad portfolio including planning, regeneration, housing, infrastructure, transport and economic development. Shape and deliver the Council's spatial framework to support sustainable growth and thriving communities. Drive economic growth strategies to secure investment, regeneration and revenue generation. Act as the Council's senior lead in engagement with developers, businesses, partners and statutory bodies. Ensure the Council meets all statutory responsibilities relating to housing, homelessness and planning. Provide strong corporate leadership as a member of the Executive Leadership Team, contributing to cross-cutting priorities and organisational change. Lead large, complex services and budgets, ensuring value for money, strong governance and effective risk management. Champion equality, diversity and inclusion across service delivery and workforce leadership. About You We are keen to speak with senior leaders who can demonstrate: Substantial leadership experience at a senior level within local government or a similarly complex organisation. A strong track record of leading large, multi-disciplinary services with significant budgets and resources. Deep understanding of the local government landscape, including political, legal and financial frameworks. Proven experience of partnership working with Members, senior stakeholders, developers and external agencies. Strong commercial acumen, with experience identifying growth opportunities and delivering value for money. The ability to inspire, engage and empower teams while driving transformation and continuous improvement. A clear commitment to equality, diversity and inclusive leadership. A relevant professional qualification (or equivalent senior-level experience) and evidence of continued professional development are essential. Why Apply? This is a genuinely influential executive role with the scope to shape place-making at scale. If you are looking for your next strategic leadership challenge - one where you can combine vision, delivery and purpose - this role should be firmly on your radar.

Junior Quantity Surveyor Sector: Social Housing Location: Essex Contract: Permanent Salary: 45,000 - 55,000 per annum About the Role We are looking for a motivated Junior Quantity Surveyor to join our growing team, supporting the delivery of social housing maintenance and improvement works across Essex. This role is ideal for someone with solid experience in Schedule of Rates (SOR) contracts and early exposure to contract management within a social housing or maintenance environment. You will work closely with senior commercial staff, contractors, and operational teams to ensure works are delivered efficiently, cost-effectively, and in line with contractual and regulatory requirements. Key Responsibilities Assist in the commercial management of responsive repairs, planned maintenance, and minor works contracts within social housing Manage and validate contractor applications and valuations using SOR frameworks (e.g. NHF or similar) Monitor costs, budgets, and forecasts, highlighting risks and opportunities Support contract administration, including variations, compensation events, and change control Carry out cost checks, post-inspections, and value-for-money assessments Liaise with contractors, housing officers, and internal stakeholders to resolve commercial and contractual issues Assist with final accounts and reporting Ensure compliance with contract terms, policies, and relevant legislation Essential Skills & Experience Previous experience working as a Junior Quantity Surveyor or Assistant QS within social housing, housing maintenance, or a similar environment Strong working knowledge of SOR-based contracts and pricing mechanisms Experience supporting or managing contracts, including variations and valuations Good commercial awareness and attention to detail Ability to communicate effectively with contractors and internal teams Competent with Excel and commercial systems Desirable Experience working with NHF Schedule of Rates Knowledge of responsive repairs and planned works contracts Experience working for or with local authorities or housing associations What We Offer Competitive salary of 45,000 - 55,000 Permanent, stable role within a growing organisation Opportunities for progression and professional development Supportive team environment

Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made. Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases. Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements. Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems). Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Spencer Clarke Group are seeking a Housing Options Officer for a Local Authority Client in Berkshire. In this role you will provide housing advice, prevent homelessness, and support the delivery of affordable housing outcomes by working with residents, partners, and legal teams. Duties: Provide housing advice and assess homelessness applications to prevent and relieve homelessness Manage a caseload and make decisions on temporary accommodation placements Investigate landlord and tenant disputes, including illegal eviction and harassment cases Support affordable housing delivery through S106 agreements, working with legal and internal teams Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in Housing Options, Housing Needs, or Local Authority Lettings environments Handling complex and sensitive cases, including vulnerable or stressed customers Knowledge of housing law, homelessness legislation, and government policy Working collaboratively with internal teams, external partners, and legal professionals What's on offer: Salary: 19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Recruiting for an ASB Officer/Enforcement Officer to join the team within a local housing association in Bolton , effective immediately. This is a 3-month temp vacancy, full time (36 hours) and l ooking to start as soon as possible, perfect for someone with no notice. Hourly rates are between 21 - 25 depending on experience and whether you choose to be paid PAYE or Umbrella. It is essential to have worked in a similar role previously to be considered. This includes ASB or Enforcement or Neighbourhood Safety. Your new role Manage anti-social behaviour and tenancy enforcement cases, including customer contact, agreeing action plans, investigation and information gathering, maintaining accurate records, and producing correspondence. Identify vulnerable customers and refer them to appropriate support agencies and services as needed. Assist the Neighbourhood Safety team in preparing casework for escalated legal court enforcement actions, including gathering evidence of tenancy breaches as needed. Ensure all possible interventions are considered, and any intervention actions are recorded promptly. What you'll need to succeed Background in ASB / Tenancy Enforcement is a must to be considered. Excellent understanding of anti-social behaviour and tenancy breach issues with the ability to provide effective interventions and support plans. Experience working with customers and communities regarding tenancy enforcement and anti-social behaviour and prevention strategies. A full and clean drivers' licence is required. What you'll get in return Weekly Pay Competitive rates Full time hours Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)