Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
04/03/2026
Contract
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
18/02/2026
Contract
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting an experienced Lettings Officer to join a busy Housing Service, responsible for the efficient and sensitive allocation and pre-letting of Council and Housing Association properties. This is a key operational role within the allocations and lettings function, ensuring homes are allocated fairly, lawfully and in line with policy, while maintaining strong relationships with internal teams, Registered Providers and external stakeholders. The Role Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties. Process nominations to Housing Associations and Special Schemes, ensuring all nomination procedures are correctly followed. Ensure allocations are made in accordance with the Council's Allocations Policy and relevant legislation. Liaise with Registered Providers and internal housing teams to secure timely and appropriate lettings. Prepare and present reports for Case Review Panels. Administer and monitor the housing appeals process, ensuring procedural compliance and timely responses. Respond to correspondence including Members' enquiries, casework and requests from Senior Managers and partner agencies. Investigate complex allocation or nomination cases and provide recommendations. Prepare performance and monitoring reports as required. Deputise for the Senior Lettings Officer in their absence. Supervise and support Lettings Assistants where appropriate. Contribute to service improvement projects and policy reviews within the lettings function. Key Requirements Experience working within housing allocations or lettings in a local authority or housing association setting. Strong knowledge of housing allocations legislation and policy. Experience managing nominations to Housing Associations and specialist schemes. Experience preparing reports for panels or senior management. Ability to handle Members' enquiries and complex correspondence professionally and confidently. Experience administering or supporting housing appeals processes. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to supervise and support junior staff where required. Strong IT skills and experience using housing management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Allocations Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing allocations professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
18/02/2026
Contract
We're recruiting an experienced Lettings Officer to join a busy Housing Service, responsible for the efficient and sensitive allocation and pre-letting of Council and Housing Association properties. This is a key operational role within the allocations and lettings function, ensuring homes are allocated fairly, lawfully and in line with policy, while maintaining strong relationships with internal teams, Registered Providers and external stakeholders. The Role Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties. Process nominations to Housing Associations and Special Schemes, ensuring all nomination procedures are correctly followed. Ensure allocations are made in accordance with the Council's Allocations Policy and relevant legislation. Liaise with Registered Providers and internal housing teams to secure timely and appropriate lettings. Prepare and present reports for Case Review Panels. Administer and monitor the housing appeals process, ensuring procedural compliance and timely responses. Respond to correspondence including Members' enquiries, casework and requests from Senior Managers and partner agencies. Investigate complex allocation or nomination cases and provide recommendations. Prepare performance and monitoring reports as required. Deputise for the Senior Lettings Officer in their absence. Supervise and support Lettings Assistants where appropriate. Contribute to service improvement projects and policy reviews within the lettings function. Key Requirements Experience working within housing allocations or lettings in a local authority or housing association setting. Strong knowledge of housing allocations legislation and policy. Experience managing nominations to Housing Associations and specialist schemes. Experience preparing reports for panels or senior management. Ability to handle Members' enquiries and complex correspondence professionally and confidently. Experience administering or supporting housing appeals processes. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to supervise and support junior staff where required. Strong IT skills and experience using housing management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Allocations Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing allocations professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Fraser Edwards are currently recruiting for an experienced Lettings Officer to join a well-established Local Authority housing service on an ongoing contract basis. Pay: £23.73- £18.86 Per Hour This role sits within a busy Allocations and Lettings team and plays a key part in the day-to-day operation. The successful candidate will support council and housing association lettings, nominations to special schemes, mutual exchanges and appeals, helping to ensure homes are allocated fairly, efficiently and sensitively. You ll be joining a stable public-sector organisation with a strong focus on service delivery, customer care and partnership working. This is an excellent opportunity for a Lettings professional with strong local authority experience who is looking for a long-term contract role within housing services. Key Responsibilities: Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties Administer the Choice Based Lettings system, including nominations to Housing Associations and Special Schemes Manage Mutual Exchanges in line with legislation and local policy Respond to Members enquiries, complaints and complex casework Prepare reports for the Case Review Panel and administer the appeals process Deputise for the Senior Lettings Officer as required and supervise Lettings Assistants Liaise with internal services, external agencies and senior stakeholders Maintain accurate records across all housing and case management systems Requirements: Proven experience responding to Members enquiries, preferably within a Local Authority setting Experience working within housing allocations, lettings or nominations Strong knowledge of Choice Based Lettings and relevant housing legislation Excellent written and verbal communication skills Ability to manage a varied caseload and meet deadlines Confident IT user with experience of housing systems Contract Details: Ongoing contract role 35 hours per week Monday to Friday, 9am 5pm
10/02/2026
Contract
Fraser Edwards are currently recruiting for an experienced Lettings Officer to join a well-established Local Authority housing service on an ongoing contract basis. Pay: £23.73- £18.86 Per Hour This role sits within a busy Allocations and Lettings team and plays a key part in the day-to-day operation. The successful candidate will support council and housing association lettings, nominations to special schemes, mutual exchanges and appeals, helping to ensure homes are allocated fairly, efficiently and sensitively. You ll be joining a stable public-sector organisation with a strong focus on service delivery, customer care and partnership working. This is an excellent opportunity for a Lettings professional with strong local authority experience who is looking for a long-term contract role within housing services. Key Responsibilities: Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties Administer the Choice Based Lettings system, including nominations to Housing Associations and Special Schemes Manage Mutual Exchanges in line with legislation and local policy Respond to Members enquiries, complaints and complex casework Prepare reports for the Case Review Panel and administer the appeals process Deputise for the Senior Lettings Officer as required and supervise Lettings Assistants Liaise with internal services, external agencies and senior stakeholders Maintain accurate records across all housing and case management systems Requirements: Proven experience responding to Members enquiries, preferably within a Local Authority setting Experience working within housing allocations, lettings or nominations Strong knowledge of Choice Based Lettings and relevant housing legislation Excellent written and verbal communication skills Ability to manage a varied caseload and meet deadlines Confident IT user with experience of housing systems Contract Details: Ongoing contract role 35 hours per week Monday to Friday, 9am 5pm
A local authority in Berkshire is seeking an experienced Housing Allocations Officer to join its Housing Services team. This role plays a key part in delivering a fair, transparent, and legally compliant allocations service, providing advice and assistance in line with the Council's Allocations Scheme and Nominations Agreement. You will be responsible for managing the allocation process through to property matching, making informed decisions on housing register applications, and determining application status and banding. The role involves allocating accommodation via direct matching, including cases involving medical needs, delayed discharge of care, under-occupiers, and homelessness. You will also coordinate the input of void and new-build properties from Housing Associations. The successful candidate will have practical experience using NEC (Northgate), Civica, or Jigsaw within a housing allocations or housing register environment. This is a hybrid role, with 2 days per week office-based. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/02/2026
Contract
A local authority in Berkshire is seeking an experienced Housing Allocations Officer to join its Housing Services team. This role plays a key part in delivering a fair, transparent, and legally compliant allocations service, providing advice and assistance in line with the Council's Allocations Scheme and Nominations Agreement. You will be responsible for managing the allocation process through to property matching, making informed decisions on housing register applications, and determining application status and banding. The role involves allocating accommodation via direct matching, including cases involving medical needs, delayed discharge of care, under-occupiers, and homelessness. You will also coordinate the input of void and new-build properties from Housing Associations. The successful candidate will have practical experience using NEC (Northgate), Civica, or Jigsaw within a housing allocations or housing register environment. This is a hybrid role, with 2 days per week office-based. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
