Senior Maintenance Officer - Reactive Repairs & Voids Glasgow 46,728 (DOE - some flexibility) 35 hours per week Mostly office-based 1 day WFH We are currently working with a well-established Housing Association in Glasgow who are seeking an experienced Senior Maintenance Officer to support their reactive repairs and voids service on a temporary basis (minimum 8 weeks, with potential to extend). This is a key operational role focused on ensuring high-quality service delivery, strong contractor performance, and excellent customer experience. The Role You will play a central role in managing the day-to-day delivery of the reactive maintenance service, supporting tenants, contractors, and internal teams to ensure repairs and voids are handled efficiently, compliantly, and to a high standard. Key responsibilities include: Repairs and voids administration and coordination Contractor performance monitoring and compliance checks Handling customer complaints and resolutions Budget monitoring, accruals, and financial processing Invoice processing and value-for-money checks KPI tracking and service performance reporting Strong customer service and call handling Ensuring compliance with procurement, health & safety, and CDM regulations Supporting or leading on Scottish Government grant-funded works (desirable) Working Pattern 35 hours per week with a 1-hour lunch: Monday: 9am-5pm Tuesday: 9am-6pm Wednesday: 9am-5pm Thursday: 9am-5pm Friday: 9am-4pm This is primarily an office-based role , with scope for 1 day working from home per week and ad hoc flexibility where needed. Start and finish times can be slightly flexed to support commuting. About You You will ideally have experience working within housing, local authority, or social housing maintenance environments and be confident in managing a busy, customer-facing repairs service. You'll be: Highly organised and process-driven Confident working with contractors and stakeholders Strong on compliance, reporting, and service delivery Comfortable handling complaints and escalations Financially aware with experience reviewing invoices and budgets Apply today or Call Laura on (phone number removed) RG Setsquare is acting as an Employment Business in relation to this vacancy.
13/01/2026
Seasonal
Senior Maintenance Officer - Reactive Repairs & Voids Glasgow 46,728 (DOE - some flexibility) 35 hours per week Mostly office-based 1 day WFH We are currently working with a well-established Housing Association in Glasgow who are seeking an experienced Senior Maintenance Officer to support their reactive repairs and voids service on a temporary basis (minimum 8 weeks, with potential to extend). This is a key operational role focused on ensuring high-quality service delivery, strong contractor performance, and excellent customer experience. The Role You will play a central role in managing the day-to-day delivery of the reactive maintenance service, supporting tenants, contractors, and internal teams to ensure repairs and voids are handled efficiently, compliantly, and to a high standard. Key responsibilities include: Repairs and voids administration and coordination Contractor performance monitoring and compliance checks Handling customer complaints and resolutions Budget monitoring, accruals, and financial processing Invoice processing and value-for-money checks KPI tracking and service performance reporting Strong customer service and call handling Ensuring compliance with procurement, health & safety, and CDM regulations Supporting or leading on Scottish Government grant-funded works (desirable) Working Pattern 35 hours per week with a 1-hour lunch: Monday: 9am-5pm Tuesday: 9am-6pm Wednesday: 9am-5pm Thursday: 9am-5pm Friday: 9am-4pm This is primarily an office-based role , with scope for 1 day working from home per week and ad hoc flexibility where needed. Start and finish times can be slightly flexed to support commuting. About You You will ideally have experience working within housing, local authority, or social housing maintenance environments and be confident in managing a busy, customer-facing repairs service. You'll be: Highly organised and process-driven Confident working with contractors and stakeholders Strong on compliance, reporting, and service delivery Comfortable handling complaints and escalations Financially aware with experience reviewing invoices and budgets Apply today or Call Laura on (phone number removed) RG Setsquare is acting as an Employment Business in relation to this vacancy.
We're recruiting an experienced and confident Senior NEC Housing Implementation Officer. This is an excellent opportunity for an applications specialist with strong technical expertise in NEC Housing systems, people management experience, and a background in supporting complex local authority housing applications. You'll play a key role in supporting and developing housing systems, overseeing application support activity, and contributing to the implementation and optimisation of NEC Housing modules. The role involves leading a team, working closely with stakeholders and suppliers, and ensuring systems operate effectively, securely and in line with statutory and data protection requirements. The Role Provide day-to-day supervision and management of an applications support function Lead and manage a team of up to 10 Application Support Officers, supporting productivity, performance and development. Work as part of a team implementing modules of the NEC Housing system. Provide expert support and oversight of NEC Housing applications, including troubleshooting, configuration and optimisation. Support system upgrades, enhancements and technical changes, including out-of-hours working where required. Oversee helpdesk activity, access management, incident resolution and service request fulfilment for housing systems. Ensure effective escalation of application issues to system providers or senior management as appropriate. Liaise with internal stakeholders and external suppliers, providing best-practice technical advice. Analyse system performance, incidents and management information to identify trends and recommend improvements. Support problem solving of Repairs-related issues and/or financial reconciliation of migrated accounts from legacy systems into NEC. Ensure all application support processes maintain high standards of data quality, data security and GDPR compliance. Develop, implement and maintain application support policies, procedures and standards. Promote a strong customer service culture across the team. Ensure compliance with health & safety, equalities, safeguarding and council policies. Key Requirements Extensive experience working with NEC Housing systems, including strong understanding of the application and underlying database tables. Proven expertise in either the NEC Repairs module or NEC Rents and Estates module. Significant SQL skills, with the ability to extract, interrogate and manipulate data from NEC Housing databases. Experience supporting system implementations, migrations or major upgrades within a local authority environment. Experience supervising or managing an applications support or service desk team. Strong understanding of incident, problem and request management processes. Experience analysing data and system issues to drive service and process improvements. Good understanding of data protection, information security and GDPR requirements. Strong stakeholder and supplier management skills. Excellent communication skills, with the ability to provide clear technical and non-technical guidance. Willingness to work flexibly, including occasional out-of-hours support during upgrades or critical incidents. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from NEC Housing systems specialists, application support leads and local government IT professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
12/01/2026
Contract
We're recruiting an experienced and confident Senior NEC Housing Implementation Officer. This is an excellent opportunity for an applications specialist with strong technical expertise in NEC Housing systems, people management experience, and a background in supporting complex local authority housing applications. You'll play a key role in supporting and developing housing systems, overseeing application support activity, and contributing to the implementation and optimisation of NEC Housing modules. The role involves leading a team, working closely with stakeholders and suppliers, and ensuring systems operate effectively, securely and in line with statutory and data protection requirements. The Role Provide day-to-day supervision and management of an applications support function Lead and manage a team of up to 10 Application Support Officers, supporting productivity, performance and development. Work as part of a team implementing modules of the NEC Housing system. Provide expert support and oversight of NEC Housing applications, including troubleshooting, configuration and optimisation. Support system upgrades, enhancements and technical changes, including out-of-hours working where required. Oversee helpdesk activity, access management, incident resolution and service request fulfilment for housing systems. Ensure effective escalation of application issues to system providers or senior management as appropriate. Liaise with internal stakeholders and external suppliers, providing best-practice technical advice. Analyse system performance, incidents and management information to identify trends and recommend improvements. Support problem solving of Repairs-related issues and/or financial reconciliation of migrated accounts from legacy systems into NEC. Ensure all application support processes maintain high standards of data quality, data security and GDPR compliance. Develop, implement and maintain application support policies, procedures and standards. Promote a strong customer service culture across the team. Ensure compliance with health & safety, equalities, safeguarding and council policies. Key Requirements Extensive experience working with NEC Housing systems, including strong understanding of the application and underlying database tables. Proven expertise in either the NEC Repairs module or NEC Rents and Estates module. Significant SQL skills, with the ability to extract, interrogate and manipulate data from NEC Housing databases. Experience supporting system implementations, migrations or major upgrades within a local authority environment. Experience supervising or managing an applications support or service desk team. Strong understanding of incident, problem and request management processes. Experience analysing data and system issues to drive service and process improvements. Good understanding of data protection, information security and GDPR requirements. Strong stakeholder and supplier management skills. Excellent communication skills, with the ability to provide clear technical and non-technical guidance. Willingness to work flexibly, including occasional out-of-hours support during upgrades or critical incidents. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from NEC Housing systems specialists, application support leads and local government IT professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return £26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
08/01/2026
Seasonal
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return £26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return 26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
07/01/2026
Seasonal
Your new company We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents. Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards. Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels. Support tenants with tenancy sustainment, income management, and welfare advice. Handle anti-social behaviour cases and implement effective resolution strategies. Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods. Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works. Promote tenant participation through community engagement initiatives and meetings. Ensure accurate record-keeping and reporting using housing management systems. What you'll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment. Strong knowledge of housing legislation and tenancy management processes. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work effectively under pressure. Proficient in housing management systems and Microsoft Office applications. What you'll get in return 26.39 p/h (PAYE) Supportive team environment Opportunity to make a positive impact in the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are looking for a proactive and customer-focused Neighbourhood Housing Officer to manage a patch of properties and deliver high-quality housing management services. You will be responsible for tenancy sustainment, estate management, and building strong relationships with residents and partner agencies to create safe, well-maintained neighbourhoods. Key Responsibilities Manage a neighbourhood patch and act as the main point of contact for residents Carry out tenancy sign-ups, starter tenancy visits, and ongoing tenancy management Respond to and manage anti-social behaviour and neighbour disputes Ensure estates and communal areas are safe, clean, and well maintained Identify and address tenancy breaches, safeguarding concerns, and risks Coordinate repairs and maintenance and work closely with contractors Support residents to sustain their tenancies, including referrals to support services Manage low-level rent arrears in partnership with income teams Promote resident engagement and community involvement Ensure compliance with housing, health and safety, and fire safety requirements Maintain accurate case records and meet performance targets About You Experience in neighbourhood or housing management Knowledge of housing legislation and tenancy management best practice Strong communication, conflict resolution, and case management skills Ability to work independently, manage a caseload, and prioritise effectively Confident working with residents from diverse backgrounds IT literate with experience using housing management systems If you have the relevent skills then please apply today!
06/01/2026
Seasonal
We are looking for a proactive and customer-focused Neighbourhood Housing Officer to manage a patch of properties and deliver high-quality housing management services. You will be responsible for tenancy sustainment, estate management, and building strong relationships with residents and partner agencies to create safe, well-maintained neighbourhoods. Key Responsibilities Manage a neighbourhood patch and act as the main point of contact for residents Carry out tenancy sign-ups, starter tenancy visits, and ongoing tenancy management Respond to and manage anti-social behaviour and neighbour disputes Ensure estates and communal areas are safe, clean, and well maintained Identify and address tenancy breaches, safeguarding concerns, and risks Coordinate repairs and maintenance and work closely with contractors Support residents to sustain their tenancies, including referrals to support services Manage low-level rent arrears in partnership with income teams Promote resident engagement and community involvement Ensure compliance with housing, health and safety, and fire safety requirements Maintain accurate case records and meet performance targets About You Experience in neighbourhood or housing management Knowledge of housing legislation and tenancy management best practice Strong communication, conflict resolution, and case management skills Ability to work independently, manage a caseload, and prioritise effectively Confident working with residents from diverse backgrounds IT literate with experience using housing management systems If you have the relevent skills then please apply today!
Repairs Coordinator Contract Duration: 6 months Location: Barnsley 2x Days office, 3x days home working Hourly Rate: 15 PAYE or 19 Umbrella We are seeking a Repairs Coordinator to support the function of the Repairs, Maintenance & Building Safety Section to meet compliance requirements. This role is crucial in contributing to the overall objectives of our client's organisation, ensuring the delivery of a highly efficient, economic, safe, customer-focused, and high-quality service. Day-to-day of the role: Work closely with Compliance Officers and Compliance Managers to deliver service improvements. Ensure that the Repairs, Maintenance & Building Safety Section meets compliance requirements and maintains high standards of safety and quality. Contribute to the development and implementation of strategies to enhance service efficiency and customer satisfaction. Assist in the coordination and management of damp and mould issues, ensuring timely and effective resolution. Required Skills & Qualifications: Experience of working in a Construction, Engineering, Maintenance or Manufacturing environment Experience of providing technical support to operational management, including an understanding of procedures used to improve service delivery Application Form Substantial knowledge of the issues relating to the delivery of services within Construction, Repairs and Maintenance An awareness of Financial Regulations in relation to procurement rules
01/09/2025
Seasonal
Repairs Coordinator Contract Duration: 6 months Location: Barnsley 2x Days office, 3x days home working Hourly Rate: 15 PAYE or 19 Umbrella We are seeking a Repairs Coordinator to support the function of the Repairs, Maintenance & Building Safety Section to meet compliance requirements. This role is crucial in contributing to the overall objectives of our client's organisation, ensuring the delivery of a highly efficient, economic, safe, customer-focused, and high-quality service. Day-to-day of the role: Work closely with Compliance Officers and Compliance Managers to deliver service improvements. Ensure that the Repairs, Maintenance & Building Safety Section meets compliance requirements and maintains high standards of safety and quality. Contribute to the development and implementation of strategies to enhance service efficiency and customer satisfaction. Assist in the coordination and management of damp and mould issues, ensuring timely and effective resolution. Required Skills & Qualifications: Experience of working in a Construction, Engineering, Maintenance or Manufacturing environment Experience of providing technical support to operational management, including an understanding of procedures used to improve service delivery Application Form Substantial knowledge of the issues relating to the delivery of services within Construction, Repairs and Maintenance An awareness of Financial Regulations in relation to procurement rules
Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.
26/08/2025
Seasonal
Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.
Payables and Receivable Officer 1 x FTC 12 Month Maternity cover and 1 x Permanent post Location: Hybrid home working / Didsbury / Manchester Salary: 26,250 increasing to 27,107 after 6 months Full Time / 35 hours per week Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations An exciting opportunity has arisen in the Finance team. We have two posts for a Payables and Receivable Officer, one to cover for maternity leave for 12 months and a permanent position. To support the delivery of the Southway Group's core accounting operations including transaction processing, maintenance of payables and receivables ledgers, inter-company billings, management of funds held on behalf of other organisations and resolution of queries with budget holders. You will also have: - accounts and general ledger skills. - good verbal communication skills, able to manage relations with internal customers effectively. - excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: Payables 1. Assist the Payables Supervisor ensure timely supplier payments for Southway Housing Trust and each of its subsidiaries: Log and process invoices and credit notes, entering correct VAT coding. Match invoices to purchase orders approved in line with financial regulations. Support the preparation of weekly BACS payment through the online banking system. Prepare cash book journals and check differences in bank statement entries. Liaise with budget holders regarding outstanding payments and purchase order queries. Interface repairs & material purchases to finance system, investigate and resolve issues. Process sundry payments and rent refund requests. Ensure effective control over payments taken by direct debit. Prepare credit card statement journals from receipt logs provided by card holders. Reconcile supplier statements to the purchase ledger monthly. 2. Assist the Financial Services Team Leader maintain accurate Accounts Payable ledgers: Closedown the Accounts Payables ledger at month end, resolve unprocessed batches. Prepare schedules of unapproved invoices, distribute these to budget holders and record explanations for items which remain unpaid. Investigate and resolve system issues which impact on the Payables function. Suggest changes or improvements to increase accuracy and efficiency. Receivables 3. Assist the Financial Services Team Leader maintain accurate Accounts Receivables ledgers: Perform credit checks and ensure all accounts operate within their credit limits. Raise sundry invoices to customers in an accurate and timely manner. Allocate receipts to specific receivables invoices. Post journal entries before ledger close down. Reconcile receivables accounts on a timely basis, following up unidentified cash receipts. Reconcile receivables transactions on the bank statement daily. Produce regular updated ageing receivables report. General 4. Provide additional support to the Finance Team: Closing Date: 26 January 2025 Interview Date: to be confirmed For an informal discussion about this role please contact Abeer Omer, Financial Services Team Leader We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
29/01/2025
Seasonal
Payables and Receivable Officer 1 x FTC 12 Month Maternity cover and 1 x Permanent post Location: Hybrid home working / Didsbury / Manchester Salary: 26,250 increasing to 27,107 after 6 months Full Time / 35 hours per week Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations An exciting opportunity has arisen in the Finance team. We have two posts for a Payables and Receivable Officer, one to cover for maternity leave for 12 months and a permanent position. To support the delivery of the Southway Group's core accounting operations including transaction processing, maintenance of payables and receivables ledgers, inter-company billings, management of funds held on behalf of other organisations and resolution of queries with budget holders. You will also have: - accounts and general ledger skills. - good verbal communication skills, able to manage relations with internal customers effectively. - excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: Payables 1. Assist the Payables Supervisor ensure timely supplier payments for Southway Housing Trust and each of its subsidiaries: Log and process invoices and credit notes, entering correct VAT coding. Match invoices to purchase orders approved in line with financial regulations. Support the preparation of weekly BACS payment through the online banking system. Prepare cash book journals and check differences in bank statement entries. Liaise with budget holders regarding outstanding payments and purchase order queries. Interface repairs & material purchases to finance system, investigate and resolve issues. Process sundry payments and rent refund requests. Ensure effective control over payments taken by direct debit. Prepare credit card statement journals from receipt logs provided by card holders. Reconcile supplier statements to the purchase ledger monthly. 2. Assist the Financial Services Team Leader maintain accurate Accounts Payable ledgers: Closedown the Accounts Payables ledger at month end, resolve unprocessed batches. Prepare schedules of unapproved invoices, distribute these to budget holders and record explanations for items which remain unpaid. Investigate and resolve system issues which impact on the Payables function. Suggest changes or improvements to increase accuracy and efficiency. Receivables 3. Assist the Financial Services Team Leader maintain accurate Accounts Receivables ledgers: Perform credit checks and ensure all accounts operate within their credit limits. Raise sundry invoices to customers in an accurate and timely manner. Allocate receipts to specific receivables invoices. Post journal entries before ledger close down. Reconcile receivables accounts on a timely basis, following up unidentified cash receipts. Reconcile receivables transactions on the bank statement daily. Produce regular updated ageing receivables report. General 4. Provide additional support to the Finance Team: Closing Date: 26 January 2025 Interview Date: to be confirmed For an informal discussion about this role please contact Abeer Omer, Financial Services Team Leader We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
