10 jobs found

Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Permanent Job - Development Manager- Local Authority - MRICS Development & Estate ManagerProperty Services Local AuthoritySalary: up to £69000 (Grade 15 commensurate with experience)Contract: PermanentLocation: Hybrid / Flexible Working Available About the RoleWe are seeking a highly experienced Development & Estate Manager to play a pivotal role in the strategic leadership, management and commercial performance of the Council's property estate.Reporting into the senior management team within Property Services, you will lead the development and delivery of a holistic, commercially focused approach to asset management and development. This will include managing costs, generating income, securing capital receipts and developing new commercial initiatives and delivery models to support the Council's strategic priorities and service delivery objectives.You will manage a diverse portfolio of land and property, working through teams of in house professionals and external advisors, and provide senior level advice to elected Members, Corporate Boards and external partners. Key Responsibilities Lead the development and delivery of a commercial asset management and development strategy, ensuring optimal use of the Council's property resources.Ensure that property assets are fit for purpose, deliver best consideration and align with corporate priorities and service delivery plans.Oversee strategic planning and development activity, including assessing the suitability of sites for development and regeneration.Develop and implement acquisition, disposal and investment strategies and programmes, identifying surplus or under performing assets and delivering value add initiatives or disposal strategies.Manage and coordinate external advisors, consultants and legal professionals to ensure the timely and effective completion of transactions and development projects.Promote and embed best practice in asset management and development, leading the evolution of policies, procedures and professional standards.Oversee the planning, management and monitoring of capital and revenue programmes and budgets, ensuring strong financial governance and value for money.Provide strategic property advice and guidance to the Council, elected Members, customers, stakeholders and external partners, including deputising for the Head of Service when required.Lead the performance management of the investment portfolio, driving continuous improvement and ensuring the production of regular reporting to the Corporate Property Steering Group, government departments and other relevant bodies.Manage resources effectively across people, ICT systems, budgets and property assets.Oversee the development, maintenance and effective use of a centralised asset management information system to support high quality, evidence based decision-making.Ensure compliance with Council policies and procedures, including health & safety, statutory compliance, energy efficiency initiatives and information governance.Demonstrate the Council's values and a strong commitment to equality, diversity and inclusion in all aspects of work. Experience & Knowledge Required Extensive experience of leading asset management and development strategies across a mixed commercial and / or rural estate, including construction and building functions, operating at a senior or lead level.Proven experience of embedding a commercial culture, including managing costs, generating income, securing capital receipts and developing new commercial initiatives and delivery models.Demonstrable experience in the development and implementation of corporate and operational strategies of significant organisational impact.A strong track record of developing, managing and delivering capital and revenue programmes and budgets.Experience of cultivating and leading best practice, driving continuous improvement within asset management and development services.Strong experience in the use of data and asset management systems to support high performance, governance and evidence based decision-making.MRICS membershipKnowledgeA high level of understanding of property acquisitions and disposals at both strategic and operational levels.Extensive knowledge of landlord and tenant law, with a good working understanding of national and local planning legislation and planning policy.Strong knowledge of the public sector environment, including the drivers for transformation and change in local government and how these affect councils and their partners. Why Join UsA senior and influential role shaping the future of the Council's property estateThe opportunity to drive regeneration, commercial delivery and service transformationFlexible and hybrid working arrangements Local Government Pension Scheme and generous annual leave entitlementsA values led organisation with a strong focus on inclusion and professional excellenceEmployee benefit package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Permanent Job - Property, commissioning manager - local authority Commissioning Manager - Real Estate Property Services Hybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan. You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key Responsibilities Lead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met. Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities. Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales. Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works. Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required. Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders. Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area. Manage and monitor the Estates budget, producing accurate and timely management information. Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards. Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements. Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software. Qualifications A relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS) Experience Required Substantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation. Senior level experience of operational estate management and valuation within a complex organisational environment. Proven success in developing, managing and delivering capital and revenue programmes and budgets. Experience of leading best practice and driving continuous improvement Good working knowledge of the Procurement Act and its application to real estate. Experience of developing and maintaining effective partnerships with external organisations. Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making. Knowledge In-depth knowledge of operational real estate management for effective portfolio delivery. Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies. Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000 Local authority pension scheme Generous annual leave Employee benefit package Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

The Opportunity Yolk Recruitment Public Sector and Not-for-Profit are working with ateb to appoint an Interim Head of Property - this is full time, initially for 3 months mainly to support them through external projects. Given this is an interim assignment, whilst ateb are based in Milford Haven, they can be flexible with where you are based, with minimal travel to the office. Key Responsibilities: WHQS Rule Implementation: Oversee the roll-out of the new WHQS rule related to responding to hazards within prescribed timeframes. Ensure effective processes are in place for compliance. Building Safety Act Delivery: Collaborate closely with the Landlord H&S Compliance Manager to develop and, if required, begin delivering an implementation plan aligned with the Building Safety Act during the contract period. Team Leadership and Development: Provide one-to-one support, supervision, and quarterly appraisals to three direct reports. Ensure the team meets objectives across budget management, performance targets, people management, and contract oversight. Support the team in delivering external projects and change initiatives, including Awaab's Law and updates under the Building Safety Act. Project and Change Management: Lead key projects, system changes, and process improvements. Ensure both teams and digital systems are prepared for operational and regulatory changes, driving progress in a structured and sustainable way. Executive Support: Provide support to the Executive Director for Customer on an ad hoc basis, contributing to strategic priorities and operational decisions. Regulatory and Corporate Compliance: Work with the senior management team to develop and implement plans that ensure compliance with new heat network regulations and support wider corporate objectives. About You: We are looking for someone with a proven track record in leading change, managing complex projects, and guiding teams through system and regulatory transformations within a stable environment. Extensive operational management experience in a property role. Understanding of WHQS and Building Safety Act. A professional qualification in areas of expertise and/or hold full membership of a professional body (e.g., CIH, RICS, ACCA). Benefits: This is open to either a fixed-term contract or a contract day rate. Largely working from home, with minimal travel to Milford Haven. To Apply: Please submit your updated CV, demonstrating you meet the requirements of this role.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role We are recruiting a CLC Commercial Finance Director to provide strategic and commercial financial leadership across CLC s divisions. Reporting to the Group CFO, this senior role will drive commercial insight, operational performance and financial control across a multi-site service business. A key priority will be leading CLC s transition to Dynamics 365 F&O, strengthening systems, reporting and scalability. You will partner closely with divisional MDs to improve forecasting discipline, margin performance and working capital control. What You ll Do You will: Lead the finance transition to Dynamics 365 F&O Partner divisional MDs to drive commercial performance and decision-making Lead margin analysis, contract profitability and commercial modelling Oversee budgeting, reforecasting and forward order book discipline Strengthen reporting accuracy, controls and month-end processes Deliver actionable insight on divisional profitability and labour utilisation Drive working capital performance (accrued income, debt, retentions, cash collection) Support Group cash flow forecasting and financial planning Provide financial leadership on M&A due diligence and integration Lead and develop a high-performing commercial finance team Skills, Knowledge & Experience To be successful in this role, you will require: Essential Significant experience as a Commercial Finance Director, Head of Commercial Finance or equivalent senior finance leadership role Strong commercial finance and management accounting expertise Deep knowledge of UK GAAP / FRS 102 and revenue recognition in long-term and reactive works environments Proven experience in working capital management (accrued income, aged debt, retentions) Demonstrable experience supporting operational and commercial teams in a multi-site, service-led business Strong experience in budgeting, reforecasting, financial modelling and business case development Exceptional stakeholder engagement skills with senior non-finance leaders Sector experience within property services, construction, maintenance or housing Desirable Experience leading finance teams through system implementation or transformation Exposure to Dynamics 365 F&O Experience supporting M&A due diligence and integration Experience strengthening financial controls and reporting automation What We Offer An executive level salary package with a performance-related bonus Car allowance Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Deputy Head of Building Control (Class 3 Specialist) North London (Hybrid Working) Up to £79,409 per annum + potential market supplement (DOE) North London Borough Are you a Chartered Building Control professional ready to step into a senior leadership role with real strategic influence? Carrington West's Property & Building Control team are supporting a forward-thinking London Borough with the appointment of a Deputy Head of Building Control (Class 3 Specialist). This is a rare opportunity to play a pivotal leadership role within a high-performing Planning & Building Control service at a time of significant regulatory change and service evolution. Who will you be joining? You will be joining a progressive London Borough with a strong focus on compliance, safety and service excellence. Reporting directly to the Head of Building Control (Class 4 Technical), you will act as the second-in-command within the service, supporting operational delivery while helping to shape the strategic direction of Building Control across the Borough. This is a visible and influential role within the organisation, with direct involvement in complex, high-risk and "in scope" buildings under the Building Safety Act 2022. What will you do? As Deputy Head of Building Control, your responsibilities will include: Managing, mentoring and developing a team of Building Inspectors, including Specialist, Registered and Trainee Inspectors Leading on complex and high-risk buildings in line with the Building Safety Act 2022 Acting as the senior technical authority on compliance with the Building Act 1984 and Building Regulations 2010 Deputising for the Head of Building Control when required Overseeing enforcement action, dangerous structures and engagement with the Building Safety Regulator Driving service performance, continuous improvement and commercial growth Contributing to strategic planning, policy development and service transformation This role offers a balance of operational oversight, technical leadership and strategic input. What do you need? To be successful in your application, you will be able to demonstrate: Chartered membership of RICS, CABE, CIOB or equivalent professional body Validated Class 3 registration (or demonstrable equivalent competency) Significant Building Control experience across complex schemes and high-risk buildings Strong working knowledge of the Building Act 1984, Building Regulations 2010 and the Building Safety Act 2022 Experience managing and mentoring technical teams Confidence operating in a senior leadership capacity within a Local Authority or Approved Inspector environment Excellent stakeholder engagement skills, including experience working with regulators and external partners Why apply? Senior leadership opportunity within a London Borough Competitive salary up to £79,409 Potential market supplement for the right candidate Hybrid working arrangement Opportunity to shape and influence service delivery at a strategic level Work on complex, high-profile and safety-critical developments This is an outstanding opportunity for an experienced Building Control professional looking to step into - or further develop within - a strategic leadership role with genuine influence over standards, compliance and service direction. What to do next If you would like to explore the opportunity in confidence, please apply today or contact (url removed) for a confidential discussion.

Ready to find the right role for you? Salary: £55k - £70k per annum plus £6,600 car allowance and a competitive annual bonus Location: Flexible - National remit with regular travel to the Veolia Cannock office. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We are looking for a Senior Estates Manager, this is an exciting new role where you will provide strategic and operational leadership across Veolia's extensive and diverse property portfolio, which includes offices, depots, and complex waste, energy and water treatment facilities. This is a high profile, influential role within the Company requiring leadership and commercial judgement, with an ability to operate confidently with senior stakeholders both across the organisation and externally. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and develop the Estate Management team, setting clear objectives and ensuring a consistent, high-quality service delivery. Oversee the management of Veolia's national property portfolio (including freehold and leasehold interests), ensuring assets are managed efficiently, compliantly, and commercially. Manage, review and negotiate commercial property terms, ensuring the best possible, value-driven outcomes. Supporting team members as well as taking control of complex property matters and seeing them through to delivery, including searches, land acquisitions, co-ordinating the promotion of land assets, lease renewals, rent reviews, landlord consents, wayleaves, and land disposals. Inform and help drive Veolia's property strategy across existing and new sites in collaboration with the Head of Estates & Planning. Build strong relationships with landlords, landowners, agents, consultants, and internal stakeholders. Help support other business growth areas by contributing estates expertise to bids, tenders and investment cases What we're looking for: Chartered Member of RICS. Degree or postgraduate qualification in Property, Estates Management, or a related discipline (desirable). Significant post-qualification experience managing a complex property portfolio and managing various land issues. Waste, minerals and/ or renewable energy property experience of particular interest but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to find the right role for you? Salary: £55k - £70k per annum plus £6,600 car allowance and a competitive annual bonus Location: Flexible - National remit with regular travel to the Veolia Cannock office. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We are looking for a Senior Estates Manager, this is an exciting new role where you will provide strategic and operational leadership across Veolia's extensive and diverse property portfolio, which includes offices, depots, and complex waste, energy and water treatment facilities. This is a high profile, influential role within the Company requiring leadership and commercial judgement, with an ability to operate confidently with senior stakeholders both across the organisation and externally. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and develop the Estate Management team, setting clear objectives and ensuring a consistent, high-quality service delivery. Oversee the management of Veolia's national property portfolio (including freehold and leasehold interests), ensuring assets are managed efficiently, compliantly, and commercially. Manage, review and negotiate commercial property terms, ensuring the best possible, value-driven outcomes. Supporting team members as well as taking control of complex property matters and seeing them through to delivery, including searches, land acquisitions, co-ordinating the promotion of land assets, lease renewals, rent reviews, landlord consents, wayleaves, and land disposals. Inform and help drive Veolia's property strategy across existing and new sites in collaboration with the Head of Estates & Planning. Build strong relationships with landlords, landowners, agents, consultants, and internal stakeholders. Help support other business growth areas by contributing estates expertise to bids, tenders and investment cases. What we're looking for: Chartered Member of RICS. Degree or postgraduate qualification in Property, Estates Management, or a related discipline (desirable). Significant post-qualification experience managing a complex property portfolio and managing various land issues. Waste, minerals and/ or renewable energy property experience of particular interest but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

PERMANENT ROLE!! Head of Strategic Asset Management  Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential BSc in building construction. Full professional qualification eg MRICS, MCIOB. Project management qualification, MAPM. Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants. Evidence of continuing professional development. Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients. Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme. Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts. Strong understanding of contract law and procurement procedures of high value contracts. Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation. Ability to produce clear concise reports for senior managers / boards. Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments Ability to chair meetings and inspire confidence among a wide range of service users. Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs. Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before. Intermediate level PC skills, including knowledge of Word, Excel and MS Project. Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults. Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting. Knowledge of procurement regulations. Desirable Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues. Knowledge of Local Authority procedures.

Customer Service Manager Partnerships West Midlands Wolverhampton, WV1 1LH Are you an experienced and enthusiastic Customer Service Manager? If you are passionate about property and are looking for a new challenge, then now's the time to make the move to Countryside Properties. We create places people love - places of character, designed to strengthen people's sense of belonging and build enduring value for all. We achieve this through building new homes and neighbourhoods of lasting quality. And, right now, as part of an ambitious future development programme in our Partnerships West Midlands region, we are seeking to recruit a Customer Service Manager to join our expanding Customer Service Team based out of our offices in Wolverhampton. Responsibilities Attend Customer Meetings Attend end of defect (EOD) inspections at the end of the defect liability period Manage the end of defect process Oversee the process and ensure that the customer is fully updated with actions and time scales Monitor contractors and Customer Service Operatives whilst remedial works are being undertaken Advise Customer Service teams on materials to undertake remedial works Maintain accurate record in accordance with internal quality management systems and General Data Protections Regulations Where appropriate manage the Customer Service Operative Ensure any customer issues are fully investigated and resolved promptly and efficiently Carry out periodic vehicle and equipment inspections Support the Customer Service team in gaining resolutions of customer issues Liaise and collaborate with all relevant departments to gain resolution of customer issues Monitor sub-contractor performance and escalate trends and concerns to the Head of Customer Service Monitor expenditure on site and advise the commercial team of any sub-contractor contra changes Escalate any issues or risks to the appropriate person Where appropriate manage the resolution of NHBC claims Where appropriate undertake Home Tours Familiarise and hold a good understanding of required policies and procedures Skills IT Literate Good people management skills Excellent written and verbal communication skills - engaging with customers, suppliers, partners Pro-active approach with the ability to work independently and as part of a team Technical knowledge and experience, preferably from trade background Strong relationship building and decision-making skills Problem-solving skills Pro-active approach with the ability to work independently and as part of a team Methodical approach & tenacious attention to detail Ability to organise and prioritise effectively Ability to motivate and leading subcontractors and maintenance operatives Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process Good understanding of the legal framework associated with purchasing a property including the the most recent Consumer Code Keep up to date with relevant industry practices What's in it for you? We start by putting our people first. We offer industry leading salaries and benefit packages, inclusive of an excellent bonus scheme, family healthcare, a generous pension, and a full range of flexible benefits to suit you. On top of this, and as part of our Culture Transformation, we offer flexible working, Christmas off "for free", freshly refurbished offices and we dress for our day! We also invest heavily in our people and are passionate about helping them succeed. Interested? If you would like to find out more or to be considered for this role, please click apply and upload your CV and a member of our Recruitment Team will be in touch. Countryside Properties PLC is an equal opportunities employer. We value diversity and promote equality across our business. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and / or additional arrangements as required to support your application. By submitting your application in respect of this advertisement, you authorise for your personal information to be treated in accordance with the GDPR. Personal information contained within your application is stored confidentially and will only be used in accordance with the Countryside Privacy Policy. All personal information will be automatically destroyed 6 months after submission