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homelessness advisor
Spencer Clarke Group
Housing Options Advisor
Spencer Clarke Group
Spencer Clarke Group are seeking a Housing Options Advisor for a Local Authority Client in Ellesmere Port. In this role, you will provide expert housing advice, assess homelessness cases, and work with customers and partners to prevent and relieve homelessness. Duties: Act as the first point of contact for housing enquiries and help customers explore all housing options. Evaluate homelessness applications and determine the Council's statutory duties under relevant legislation. Work with customers, support providers, and external agencies to create Personal Housing Plans and arrange temporary accommodation where needed. Maintain accurate case records, produce reports, and contribute to policy or procedural improvements. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience of working directly with the public in a professional setting. Experience in housing services, homelessness prevention, or related support roles. Experience assessing needs, creating plans, and managing individual cases. Experience working with external partners or support providers to deliver solutions. What's on offer: Salary: 32ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Nov 13, 2025
Contract
Spencer Clarke Group are seeking a Housing Options Advisor for a Local Authority Client in Ellesmere Port. In this role, you will provide expert housing advice, assess homelessness cases, and work with customers and partners to prevent and relieve homelessness. Duties: Act as the first point of contact for housing enquiries and help customers explore all housing options. Evaluate homelessness applications and determine the Council's statutory duties under relevant legislation. Work with customers, support providers, and external agencies to create Personal Housing Plans and arrange temporary accommodation where needed. Maintain accurate case records, produce reports, and contribute to policy or procedural improvements. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience of working directly with the public in a professional setting. Experience in housing services, homelessness prevention, or related support roles. Experience assessing needs, creating plans, and managing individual cases. Experience working with external partners or support providers to deliver solutions. What's on offer: Salary: 32ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
carrington west
Housing Options Advisor
carrington west Desborough, Northamptonshire
We're recruiting an experienced and motivated Housing Options Advisor to join a proactive Housing Solutions team delivering essential frontline homelessness services within a busy local authority. This is an excellent opportunity for a professional with strong knowledge of homelessness legislation, casework management, and housing advice to make an immediate impact supporting vulnerable households and preventing homelessness across the borough. You'll play a key role in assessing housing needs, providing homelessness advice, and ensuring compliance with statutory duties under Part 7 of the Housing Act 1996. Working within a fast-paced environment, you'll manage a diverse caseload, make statutory decisions, and work collaboratively with internal teams, landlords, and partner agencies to secure sustainable housing outcomes. The role will require the successful candidate to work in the council offices 4 days per week as part of a fully on-site team. The Role Provide housing advice and assistance to customers who are homeless or threatened with homelessness in accordance with Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Conduct homelessness triage assessments, determining eligibility, priority need, intentionality, and local connection. Manage a caseload of clients from initial approach through to final duty, ensuring accurate case recording and timely progression. Make statutory decisions, including "not homeless" and "not eligible" determinations, supported by clear and concise written decision letters. Negotiate with landlords, agents, and external stakeholders to prevent homelessness and secure accommodation options. Work closely with internal departments and partner agencies to deliver effective housing solutions for vulnerable households. Update and maintain accurate case notes and records using the Jigsaw housing management system. Provide clear advice on tenancy rights, housing options, and homelessness prevention services. Attend meetings and case conferences as required, contributing to multi-agency discussions. Ensure all work complies with current housing legislation, guidance, and council policy. Key Requirements Proven experience working within a Housing Options or Homelessness Service in a local authority setting. Strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Ability to make accurate statutory decisions and draft clear, concise decision letters. Confident in managing a varied and demanding caseload independently. Strong communication and negotiation skills with a customer-focused approach. Experience of partnership working with internal and external stakeholders. Proficiency using Jigsaw or similar housing systems. Excellent written and verbal communication skills. Ability to work in the office four days per week as part of a busy frontline service. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Nov 13, 2025
Contract
We're recruiting an experienced and motivated Housing Options Advisor to join a proactive Housing Solutions team delivering essential frontline homelessness services within a busy local authority. This is an excellent opportunity for a professional with strong knowledge of homelessness legislation, casework management, and housing advice to make an immediate impact supporting vulnerable households and preventing homelessness across the borough. You'll play a key role in assessing housing needs, providing homelessness advice, and ensuring compliance with statutory duties under Part 7 of the Housing Act 1996. Working within a fast-paced environment, you'll manage a diverse caseload, make statutory decisions, and work collaboratively with internal teams, landlords, and partner agencies to secure sustainable housing outcomes. The role will require the successful candidate to work in the council offices 4 days per week as part of a fully on-site team. The Role Provide housing advice and assistance to customers who are homeless or threatened with homelessness in accordance with Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Conduct homelessness triage assessments, determining eligibility, priority need, intentionality, and local connection. Manage a caseload of clients from initial approach through to final duty, ensuring accurate case recording and timely progression. Make statutory decisions, including "not homeless" and "not eligible" determinations, supported by clear and concise written decision letters. Negotiate with landlords, agents, and external stakeholders to prevent homelessness and secure accommodation options. Work closely with internal departments and partner agencies to deliver effective housing solutions for vulnerable households. Update and maintain accurate case notes and records using the Jigsaw housing management system. Provide clear advice on tenancy rights, housing options, and homelessness prevention services. Attend meetings and case conferences as required, contributing to multi-agency discussions. Ensure all work complies with current housing legislation, guidance, and council policy. Key Requirements Proven experience working within a Housing Options or Homelessness Service in a local authority setting. Strong working knowledge of Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017. Ability to make accurate statutory decisions and draft clear, concise decision letters. Confident in managing a varied and demanding caseload independently. Strong communication and negotiation skills with a customer-focused approach. Experience of partnership working with internal and external stakeholders. Proficiency using Jigsaw or similar housing systems. Excellent written and verbal communication skills. Ability to work in the office four days per week as part of a busy frontline service. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
carrington west
Housing Solutions Officer
carrington west
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contract
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Construction Jobs
Clerk Of Works
Construction Jobs Nottingham, Nottinghamshire
Clerk of Works Nottingham £28,963 - £34,769 per annum Full Time (35 hours per week) Our client, founded in 1973, is committed to providing and managing housing for people in need, offering vital care and support services. They manage over 9,500 homes, house more than 20,000 people and employ approximately 1,200 colleagues in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland. They provide care and support for the most vulnerable people in society, covering mental health, learning disabilities, domestic abuse, vulnerable young people, homelessness and older persons. In partnership with 19 local authorities, they build new affordable homes to meet local needs. This includes homes for sale, rent, shared ownership and ‘try before you buy’ schemes. Over the next five years, they are looking to increase the number of homes that they manage to over 10,000 whilst maintaining their care and support business. Do you want to be part of a team directly responsible for providing much needed affordable new homes for people in need? Their Architect Team helps to deliver the construction of hundreds of new affordable homes across the East Midlands each year. They are looking for an Aftercare Surveyor / Clerk of the Works to join their team to help them to deliver new homes on behalf of the business and their other clients, to ensure they are constructed to agreed contract specifications and to the highest quality. This role will also ensure that the handover of new homes from the contractor to the client runs smoothly and that any aftercare issues that arise are dealt with swiftly and effectively on behalf of residents. This role demands substantial experience of working on construction sites and preferably housing construction sites. They offer an excellent benefits package that makes them an even greater and more attractive place to work. These include but aren't limited to: * Career Development - they provide excellent in-house training to help you progress * Healthcare - They want to help you look after yourself, so a health cash plan (up to £875) is in place to give you money back on all the basics e.g. opticians, dentist, physio, health screening etc. * Annual Leave - They know everyone loves a holiday so they make sure you’ve got enough days with 36.5 days leave + an extra 2 days after 5 years’ service * Pension - They’re not only interested in the here and now so they have a pension scheme with contributions matched by the business up to 7.5% * Family-friendly policies - Enhanced maternity/paternity/adoption pay for if you decide you want a family * Discounts - They know you love a bargain. Who doesn’t? They have discounted bus passes and gym membership, discounts and cashback at major retailers * Cycle to Work – You will have access to their approved cycle to work scheme; giving you the opportunity to buy a bike and accessories and saving tax contributions * Employee Assistance Programme - Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. USEFUL TOP TIPS: 1. All correspondence will be via your registered email address. 2. All successful candidates may be required to take a work related test prior to the interview
Nov 09, 2020
Permanent
Clerk of Works Nottingham £28,963 - £34,769 per annum Full Time (35 hours per week) Our client, founded in 1973, is committed to providing and managing housing for people in need, offering vital care and support services. They manage over 9,500 homes, house more than 20,000 people and employ approximately 1,200 colleagues in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland. They provide care and support for the most vulnerable people in society, covering mental health, learning disabilities, domestic abuse, vulnerable young people, homelessness and older persons. In partnership with 19 local authorities, they build new affordable homes to meet local needs. This includes homes for sale, rent, shared ownership and ‘try before you buy’ schemes. Over the next five years, they are looking to increase the number of homes that they manage to over 10,000 whilst maintaining their care and support business. Do you want to be part of a team directly responsible for providing much needed affordable new homes for people in need? Their Architect Team helps to deliver the construction of hundreds of new affordable homes across the East Midlands each year. They are looking for an Aftercare Surveyor / Clerk of the Works to join their team to help them to deliver new homes on behalf of the business and their other clients, to ensure they are constructed to agreed contract specifications and to the highest quality. This role will also ensure that the handover of new homes from the contractor to the client runs smoothly and that any aftercare issues that arise are dealt with swiftly and effectively on behalf of residents. This role demands substantial experience of working on construction sites and preferably housing construction sites. They offer an excellent benefits package that makes them an even greater and more attractive place to work. These include but aren't limited to: * Career Development - they provide excellent in-house training to help you progress * Healthcare - They want to help you look after yourself, so a health cash plan (up to £875) is in place to give you money back on all the basics e.g. opticians, dentist, physio, health screening etc. * Annual Leave - They know everyone loves a holiday so they make sure you’ve got enough days with 36.5 days leave + an extra 2 days after 5 years’ service * Pension - They’re not only interested in the here and now so they have a pension scheme with contributions matched by the business up to 7.5% * Family-friendly policies - Enhanced maternity/paternity/adoption pay for if you decide you want a family * Discounts - They know you love a bargain. Who doesn’t? They have discounted bus passes and gym membership, discounts and cashback at major retailers * Cycle to Work – You will have access to their approved cycle to work scheme; giving you the opportunity to buy a bike and accessories and saving tax contributions * Employee Assistance Programme - Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. USEFUL TOP TIPS: 1. All correspondence will be via your registered email address. 2. All successful candidates may be required to take a work related test prior to the interview

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