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maintenance manager
Randstad Construction & Property
Small Works Manager
Randstad Construction & Property Cramlington, Northumberland
Job Vacancy: Small Works Manager (Construction) Location: Cramlington Salary: Competitive (DOE) + Car Allowance/Company Vehicle + Benefits Recruiter: Randstad Construction, Property & Engineering The Opportunity Randstad is proud to be working with a leading, multi-disciplinary construction group that has built a reputation for excellence over the last 20+ years. Following a period of sustained growth, they are seeking a hands-on and commercially minded Small Works Manager to join their specialist Minor Works and Maintenance division. This is a fantastic opportunity for a proactive leader to take ownership of a diverse portfolio of projects ranging from 5k to 200k. You will be joining a business where 96% of work comes from repeat clients and long-term frameworks, including high-profile contracts in the Healthcare (NHS), Commercial, and Industrial sectors. The Role As the Small Works Manager, you will be the bridge between the client and the site teams. You will manage multiple projects simultaneously, ensuring they are delivered safely, on time, and to an impeccable standard of quality. Key Responsibilities: Project Oversight: Manage a variety of small works projects including office refurbishments, building fabric repairs, floor finishes, and reception upgrades. Commercial Management: Oversee the quotation process, review engineer/subcontractor reports, and ensure works are priced accurately for profitability. Team Leadership: Supervise directly employed trades and specialist subcontractors, ensuring high productivity and morale. Client Relations: Act as the primary point of contact for clients, attending site meetings and providing regular progress updates. H&S Compliance: Ensure all works are delivered in strict accordance with Health & Safety regulations, RAMS, and industry standards (CHAS/Constructionline). Logistics: Coordinate materials, plant, and labour resources effectively to meet tight deadlines with minimal disruption to the client's daily operations. The Candidate We are looking for someone who "thinks on their feet" and has a proven track record in managing fast-paced, small-to-medium-scale construction schemes. Requirements: Experience: Proven background as a Small Works Manager, Contracts Manager, or Senior Site Manager within the refurbishment or maintenance sectors. Technical Knowledge: Strong understanding of building fabric, internal fit-outs, and general construction trades. Certifications: Valid SMSTS or SSSTS, CSCS (Black or Gold card preferred), and First Aid. Commercial Acumen: Ability to price works, manage budgets, and identify "value engineering" opportunities. Communication: Exceptional interpersonal skills with the ability to manage resident/client expectations in live environments (e.g., hospitals or occupied offices). Travel: Full UK Driving Licence is essential as you will be visiting various sites across the region. Why Apply? Stability: Work for a financially robust group with a heavy pipeline of framework-secured projects. Autonomy: Manage your own diary and lead your projects from inception to completion. Growth: A company culture that invests in staff training and career development. Benefits: Competitive salary, car allowance or vehicle, pension scheme, and a supportive team environment. How to Apply If you are an experienced construction professional looking for a new challenge with a respected regional leader, please submit your CV today to Rhianna in the Newcastle Office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
05/03/2026
Full time
Job Vacancy: Small Works Manager (Construction) Location: Cramlington Salary: Competitive (DOE) + Car Allowance/Company Vehicle + Benefits Recruiter: Randstad Construction, Property & Engineering The Opportunity Randstad is proud to be working with a leading, multi-disciplinary construction group that has built a reputation for excellence over the last 20+ years. Following a period of sustained growth, they are seeking a hands-on and commercially minded Small Works Manager to join their specialist Minor Works and Maintenance division. This is a fantastic opportunity for a proactive leader to take ownership of a diverse portfolio of projects ranging from 5k to 200k. You will be joining a business where 96% of work comes from repeat clients and long-term frameworks, including high-profile contracts in the Healthcare (NHS), Commercial, and Industrial sectors. The Role As the Small Works Manager, you will be the bridge between the client and the site teams. You will manage multiple projects simultaneously, ensuring they are delivered safely, on time, and to an impeccable standard of quality. Key Responsibilities: Project Oversight: Manage a variety of small works projects including office refurbishments, building fabric repairs, floor finishes, and reception upgrades. Commercial Management: Oversee the quotation process, review engineer/subcontractor reports, and ensure works are priced accurately for profitability. Team Leadership: Supervise directly employed trades and specialist subcontractors, ensuring high productivity and morale. Client Relations: Act as the primary point of contact for clients, attending site meetings and providing regular progress updates. H&S Compliance: Ensure all works are delivered in strict accordance with Health & Safety regulations, RAMS, and industry standards (CHAS/Constructionline). Logistics: Coordinate materials, plant, and labour resources effectively to meet tight deadlines with minimal disruption to the client's daily operations. The Candidate We are looking for someone who "thinks on their feet" and has a proven track record in managing fast-paced, small-to-medium-scale construction schemes. Requirements: Experience: Proven background as a Small Works Manager, Contracts Manager, or Senior Site Manager within the refurbishment or maintenance sectors. Technical Knowledge: Strong understanding of building fabric, internal fit-outs, and general construction trades. Certifications: Valid SMSTS or SSSTS, CSCS (Black or Gold card preferred), and First Aid. Commercial Acumen: Ability to price works, manage budgets, and identify "value engineering" opportunities. Communication: Exceptional interpersonal skills with the ability to manage resident/client expectations in live environments (e.g., hospitals or occupied offices). Travel: Full UK Driving Licence is essential as you will be visiting various sites across the region. Why Apply? Stability: Work for a financially robust group with a heavy pipeline of framework-secured projects. Autonomy: Manage your own diary and lead your projects from inception to completion. Growth: A company culture that invests in staff training and career development. Benefits: Competitive salary, car allowance or vehicle, pension scheme, and a supportive team environment. How to Apply If you are an experienced construction professional looking for a new challenge with a respected regional leader, please submit your CV today to Rhianna in the Newcastle Office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Think Recruitment
Mobile cleaner
Think Recruitment Knowsley, Merseyside
Think Property Services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Oldham. Position: Driving Mobile cleaner Location: Liverpool, L33 Pay rate: 14.10 an hour Shifts: 07:30-16:00 X2 weeks cover beginning 09.03.26 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
05/03/2026
Seasonal
Think Property Services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Oldham. Position: Driving Mobile cleaner Location: Liverpool, L33 Pay rate: 14.10 an hour Shifts: 07:30-16:00 X2 weeks cover beginning 09.03.26 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
Selwood Limited
LGV Driver
Selwood Limited Avonmouth, Bristol
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About The Role We are looking for a LGV Driver to join our team in Bristol. You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. Base salary of £38,515, with potential earning up to £51,608. Potential earnings include additional pay such as overtime, call-out payments and other applicable allowances and are to the best of our knowledge based on real world conditions. However, this may vary for individuals depending on the local availability of overtime and personal commitment to working additional hours. Our managers would be happy to explain how overtime and call-outs work during the interview process and address any questions you may have. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers hours legislation. Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver s hours rules must also be observed and take priority over WTD rules. Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses. Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out. Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience Full LGV driving licence (no more than 6 points) HIAB/ALMI certificate is required for this role Demonstratable experience in similar industry Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Eligible for overtime pay (for additional hours and call outs) 25 days holiday (plus length of service increases) + 8 Bank Holidays Holiday buying (up to an additional week) Medical cash plan for yourself reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships Pension scheme with contribution based on total earnings not just salary Life assurance protection at 3 x salary Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee Assistance Programme (EAP) & access to Mental Health First Aiders Employee referral scheme (up to £1,000 per referral) Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
05/03/2026
Full time
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About The Role We are looking for a LGV Driver to join our team in Bristol. You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. Base salary of £38,515, with potential earning up to £51,608. Potential earnings include additional pay such as overtime, call-out payments and other applicable allowances and are to the best of our knowledge based on real world conditions. However, this may vary for individuals depending on the local availability of overtime and personal commitment to working additional hours. Our managers would be happy to explain how overtime and call-outs work during the interview process and address any questions you may have. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers hours legislation. Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver s hours rules must also be observed and take priority over WTD rules. Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses. Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out. Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience Full LGV driving licence (no more than 6 points) HIAB/ALMI certificate is required for this role Demonstratable experience in similar industry Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Eligible for overtime pay (for additional hours and call outs) 25 days holiday (plus length of service increases) + 8 Bank Holidays Holiday buying (up to an additional week) Medical cash plan for yourself reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships Pension scheme with contribution based on total earnings not just salary Life assurance protection at 3 x salary Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee Assistance Programme (EAP) & access to Mental Health First Aiders Employee referral scheme (up to £1,000 per referral) Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Think Recruitment
Mobile cleaner
Think Recruitment Rochford, Essex
Think Property services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Rochford. Position: Driving Mobile cleaner Location: Oldham, OL7 Pay rate: 14.10 an hour Shifts: 07:30-15:00 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
05/03/2026
Seasonal
Think Property services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Rochford. Position: Driving Mobile cleaner Location: Oldham, OL7 Pay rate: 14.10 an hour Shifts: 07:30-15:00 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
Metropolitan Thames Valley
BIM Manager
Metropolitan Thames Valley
BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
05/03/2026
Full time
BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Trax Resourcing Limited
Plant Hire
Trax Resourcing Limited Sidcup, Kent
We are looking for a Plant Hire Controller to manage the day-to-day hire of plant and equipment for our busy construction client., Responsibilities Coordinate the daily hire of plant and equipment across multiple construction sites Manage hire enquiries and orders via phone and email Source plant from external suppliers and arrange internal transfers Schedule deliveries, collections, and maintenance of equipment Maintain accurate hire records and plant registers Liaise with site managers, drivers, and workshop teams Ensure all hired equipment is fit for purpose and meets health & safety standards Requirements Experience in plant hire, tool hire, or construction logistics Good knowledge of construction plant and equipment Excellent communication and organisational skills Strong IT skills (Microsoft Office, hire management systems) Ability to work under pressure in a fast-paced environment Proactive approach and attention to detail Benefits Long-term career opportunities with a growing company Supportive team environment Please email CV. Thanks
05/03/2026
Full time
We are looking for a Plant Hire Controller to manage the day-to-day hire of plant and equipment for our busy construction client., Responsibilities Coordinate the daily hire of plant and equipment across multiple construction sites Manage hire enquiries and orders via phone and email Source plant from external suppliers and arrange internal transfers Schedule deliveries, collections, and maintenance of equipment Maintain accurate hire records and plant registers Liaise with site managers, drivers, and workshop teams Ensure all hired equipment is fit for purpose and meets health & safety standards Requirements Experience in plant hire, tool hire, or construction logistics Good knowledge of construction plant and equipment Excellent communication and organisational skills Strong IT skills (Microsoft Office, hire management systems) Ability to work under pressure in a fast-paced environment Proactive approach and attention to detail Benefits Long-term career opportunities with a growing company Supportive team environment Please email CV. Thanks
Howells Solutions Limited
Contracts Manager - Social Housing Planned Works
Howells Solutions Limited Ealing, London
Contract Manager West London Full-time, Permanent position 65k - 75k plus package We are working with a leading Social Housing contractor to recruit an experienced Contracts Manager to join their team in West London, leading on Planned Maintenance and Roofing projects. Working in partnership with Local Authority and Housing Association clients, You will be responsible for the successful delivery and management of multiple projects, ensuring projects are delivered in line with company procedures, contractual requirements and client expectations. Along with the management of the works, you will also be responsible for pre and post inspection of works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. If you are interested, please apply online now.
05/03/2026
Full time
Contract Manager West London Full-time, Permanent position 65k - 75k plus package We are working with a leading Social Housing contractor to recruit an experienced Contracts Manager to join their team in West London, leading on Planned Maintenance and Roofing projects. Working in partnership with Local Authority and Housing Association clients, You will be responsible for the successful delivery and management of multiple projects, ensuring projects are delivered in line with company procedures, contractual requirements and client expectations. Along with the management of the works, you will also be responsible for pre and post inspection of works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. If you are interested, please apply online now.
Driver Hire Oxford
Class 1 Driver
Driver Hire Oxford Southmoor, Oxfordshire
Our client is looking for a Class 1, Wag+Drag driver for an IMMEDIATE start. Client is based in Abingdon, however delivery is Nationwide and can be up to 4 nights out. The rate for night out is 25.39. Responsible for transporting our Mats safely and efficiently to sites. This role requires a strong commitment to safety, excellent driving skills, and the ability to drive a W&D and operate a HIAB crane (training provided for crane work). Safely operate HIAB or similar lorry-mounted cranes to lift, load, move and offload our trackway panels. Complete vehicle and crane pre-use checks, routine operator maintenance and basic defect reporting in line with company procedures and legislation. Secure loads correctly using appropriate lifting accessories, ensuring safe working loads are not exceeded and all relevant lifting plans and instructions are followed, must be comfortable using ratchet straps Maintain accurate delivery logs and documentation (delivery notes, timesheets and any digital records), especially concerning driving hours when required. Communicate effectively with operations and other team members regarding delivery schedules and any potential delays. Assist in the maintenance of the vehicle by reporting any issues or concerns promptly Adhere to all Health and Safety procedures and rules and report any potential or unsafe acts to your line manager. Work effectively with others to achieve project goals set by the Operations Manager. Ensure that the Core Values are followed at all times (Safety, Integrity, Respect, Excellence and Accountability).
05/03/2026
Full time
Our client is looking for a Class 1, Wag+Drag driver for an IMMEDIATE start. Client is based in Abingdon, however delivery is Nationwide and can be up to 4 nights out. The rate for night out is 25.39. Responsible for transporting our Mats safely and efficiently to sites. This role requires a strong commitment to safety, excellent driving skills, and the ability to drive a W&D and operate a HIAB crane (training provided for crane work). Safely operate HIAB or similar lorry-mounted cranes to lift, load, move and offload our trackway panels. Complete vehicle and crane pre-use checks, routine operator maintenance and basic defect reporting in line with company procedures and legislation. Secure loads correctly using appropriate lifting accessories, ensuring safe working loads are not exceeded and all relevant lifting plans and instructions are followed, must be comfortable using ratchet straps Maintain accurate delivery logs and documentation (delivery notes, timesheets and any digital records), especially concerning driving hours when required. Communicate effectively with operations and other team members regarding delivery schedules and any potential delays. Assist in the maintenance of the vehicle by reporting any issues or concerns promptly Adhere to all Health and Safety procedures and rules and report any potential or unsafe acts to your line manager. Work effectively with others to achieve project goals set by the Operations Manager. Ensure that the Core Values are followed at all times (Safety, Integrity, Respect, Excellence and Accountability).
Think Recruitment
Mobile Cleaner
Think Recruitment Oldham, Lancashire
Think Property Services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Liverpool. Position: Driving Mobile cleaner Location: Liverpool Knowsley, L33 Pay rate: 14.10 an hour Shifts: Monday-Friday 05:30-16:00 X2 weeks cover beginning 09.03.26 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
05/03/2026
Seasonal
Think Property Services are looking for a driving mobile cleaner to carry out cleaning within communal areas of social housing flats in Liverpool. Position: Driving Mobile cleaner Location: Liverpool Knowsley, L33 Pay rate: 14.10 an hour Shifts: Monday-Friday 05:30-16:00 X2 weeks cover beginning 09.03.26 A Full UK driving license is required for this role! The Cleaning Operative will be expected to make sure that all their working areas in these premises are kept to the highest standard of hygiene, health and safety and presentation Report to Supervisor/Manager any maintenance issues that may arise Be used to working under pressure, problem solve and to use their initiative when necessary Observe the site rules and maintain a smart appearance and wearing the companies uniform and appropriate PPE at all times Be responsible for ensuring compliance with Health, Safety, Environmental and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to If you are interested and available you can email your CV and Driving license to (url removed) INDPS
Vital Human Resources
Air Conditioning / Refrigeration Engineer
Vital Human Resources Hereford, Herefordshire
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
05/03/2026
Full time
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
BDS (Northern) Limited
Sheltered Housing Scheme Manager
BDS (Northern) Limited Wigan, Lancashire
Sheltered Housing Scheme Manager Here at BDS Recruitment we are looking to recruit for an ongoing position as a Sheltered Housing Scheme Manager based in the Wigan area. This role is Mon- Thurs 9am- 12pm This is a temp ongoing role to start ASAP Pay rate- £15.49ph PAYE- £19.20ph UMB The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for assessing resident s daily needs, completing support plans and sign posting information, whilst liaising with in-house support workers daily to ensure a continued smooth service. There will also be regular welfare checks, healthy and safety checks on the building and reporting and overseeing any maintenance required. Role Summary: YOU MUST HOLD AN ENHANCED DBS CHECK ON THE UPDATE SERVICE TO BE CONSIDERED FOR THIS ROLE 12 hours per week (To be delivered between Monday to Thursday) This is a temp ongoing Working with older adults (Aged 55 +) Based in Wigan Previous Sheltered Housing Experience is mandatory. Duties include: Welfare checks on residents. Health and safety checks Signposting Organizing activities Reporting any maintenance requirements. Apply now for immediate consideration!
05/03/2026
Full time
Sheltered Housing Scheme Manager Here at BDS Recruitment we are looking to recruit for an ongoing position as a Sheltered Housing Scheme Manager based in the Wigan area. This role is Mon- Thurs 9am- 12pm This is a temp ongoing role to start ASAP Pay rate- £15.49ph PAYE- £19.20ph UMB The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for assessing resident s daily needs, completing support plans and sign posting information, whilst liaising with in-house support workers daily to ensure a continued smooth service. There will also be regular welfare checks, healthy and safety checks on the building and reporting and overseeing any maintenance required. Role Summary: YOU MUST HOLD AN ENHANCED DBS CHECK ON THE UPDATE SERVICE TO BE CONSIDERED FOR THIS ROLE 12 hours per week (To be delivered between Monday to Thursday) This is a temp ongoing Working with older adults (Aged 55 +) Based in Wigan Previous Sheltered Housing Experience is mandatory. Duties include: Welfare checks on residents. Health and safety checks Signposting Organizing activities Reporting any maintenance requirements. Apply now for immediate consideration!
The ACC Liverpool Group
Assistant Head of Facilities Management
The ACC Liverpool Group City, Liverpool
The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry We have an exciting opportunity for an experienced and skilled FM Professional to join our team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across The ACC Liverpool Group ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to ACC Liverpool s Group operations. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
05/03/2026
Full time
The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role Are you interested in working in a unique, fun and exciting industry We have an exciting opportunity for an experienced and skilled FM Professional to join our team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous. Main duties of this role include: Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy. Managing the FM function across The ACC Liverpool Group ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations. Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy. Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required. Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to ACC Liverpool s Group operations. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who has: Proven experience of, facilities management, project management, man management including contractors and budget management. Demonstrable strengths and experience in compliance and health and safety at a management level. Confident communicator, able to influence internal / external stakeholder management. Excellent organisational skills and ability to prioritise high volumes of work. Shows high levels of emotional intelligence and resilience. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 20 March 2026 Interview Date: Week Commencing TBC Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
BDS (Northern) Limited
Sheltered Housing Scheme Manager
BDS (Northern) Limited City, Leeds
BDS are currently recruiting a Sheltered Housing Manager covering a bungalow patch in Leeds, LS15 for a well-known Housing Association. Hours; 20 hours per week- Mon-Fri, 9-1 (flexibility to start between 8-9) This is a temp ongoing role to start ASAP Pay rate- 15.49 PAYE, 19.68 Umbrella The main role is to provide daily communication with the residents, who live independently. There will also be regular welfare checks, healthy and safety checks on the buildings and reporting and overseeing any maintenance required. Role Summary: 20 hours per week This is a temp ongoing Working with older adults (Aged 55 +) Based in Leeds Previous Sheltered or supported Housing Experience is preferable Duties include: Welfare checks on residents. Health and safety checks Signposting Reporting any maintenance requirements. Apply now for immediate consideration!
05/03/2026
Full time
BDS are currently recruiting a Sheltered Housing Manager covering a bungalow patch in Leeds, LS15 for a well-known Housing Association. Hours; 20 hours per week- Mon-Fri, 9-1 (flexibility to start between 8-9) This is a temp ongoing role to start ASAP Pay rate- 15.49 PAYE, 19.68 Umbrella The main role is to provide daily communication with the residents, who live independently. There will also be regular welfare checks, healthy and safety checks on the buildings and reporting and overseeing any maintenance required. Role Summary: 20 hours per week This is a temp ongoing Working with older adults (Aged 55 +) Based in Leeds Previous Sheltered or supported Housing Experience is preferable Duties include: Welfare checks on residents. Health and safety checks Signposting Reporting any maintenance requirements. Apply now for immediate consideration!
Get Recruited (UK) Ltd
Operations Manager
Get Recruited (UK) Ltd St. Helens, Merseyside
Operations Manager - Construction & Property Services St Helens / North West Up To 55,000 + Company Car + Fuel Card The Opportunity: An established and growing construction and property services business operating across the North West is looking to appoint an experienced Operations Manager to take full ownership of operational delivery and team performance. The company delivers refurbishment, development, maintenance and adaptation works for local authorities, social housing providers and supported living organisations. This is a senior leadership role with real autonomy, reporting directly to the Director and playing a key part in the company's continued growth. The Role: As Operations Manager, you will be responsible for the smooth day-to-day running of the business, ensuring projects are delivered safely, on time, within budget and to a high standard. You'll lead site teams and operatives, oversee HR and compliance, and help develop systems, processes and performance reporting. Key Responsibilities Include: Managing and overseeing daily site operations, job planning, scheduling, variations and completions Leading, motivating and managing operatives, subcontractors and site teams Ensuring Health & Safety compliance across all projects Monitoring job progress, labour allocation, materials and quality standards Overseeing HR functions including recruitment, onboarding, performance management and appraisals Maintaining strong client relationships and resolving issues efficiently Improving operational systems, processes and standard operating procedures Supporting the Director with KPI reporting, performance analysis and planning About You: You'll be a confident and organised leader with a strong background in construction operations or contracts management, comfortable working in a fast-paced environment and managing multiple priorities. You will ideally have: Proven experience in construction operations, site management or contracts management Strong people management and HR skills Excellent communication and client-facing ability Commercial awareness and a continuous improvement mindset The ability to stay calm and decisive under pressure A full UK driving licence By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
04/03/2026
Full time
Operations Manager - Construction & Property Services St Helens / North West Up To 55,000 + Company Car + Fuel Card The Opportunity: An established and growing construction and property services business operating across the North West is looking to appoint an experienced Operations Manager to take full ownership of operational delivery and team performance. The company delivers refurbishment, development, maintenance and adaptation works for local authorities, social housing providers and supported living organisations. This is a senior leadership role with real autonomy, reporting directly to the Director and playing a key part in the company's continued growth. The Role: As Operations Manager, you will be responsible for the smooth day-to-day running of the business, ensuring projects are delivered safely, on time, within budget and to a high standard. You'll lead site teams and operatives, oversee HR and compliance, and help develop systems, processes and performance reporting. Key Responsibilities Include: Managing and overseeing daily site operations, job planning, scheduling, variations and completions Leading, motivating and managing operatives, subcontractors and site teams Ensuring Health & Safety compliance across all projects Monitoring job progress, labour allocation, materials and quality standards Overseeing HR functions including recruitment, onboarding, performance management and appraisals Maintaining strong client relationships and resolving issues efficiently Improving operational systems, processes and standard operating procedures Supporting the Director with KPI reporting, performance analysis and planning About You: You'll be a confident and organised leader with a strong background in construction operations or contracts management, comfortable working in a fast-paced environment and managing multiple priorities. You will ideally have: Proven experience in construction operations, site management or contracts management Strong people management and HR skills Excellent communication and client-facing ability Commercial awareness and a continuous improvement mindset The ability to stay calm and decisive under pressure A full UK driving licence By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Browne Construction
Performance Manager
Browne Construction
Are you motivated by improving how major infrastructure projects are delivered? We're looking for a Performance Manager who thrives in a fast-paced, collaborative environment and is driven by turning complex information into meaningful insights. In this role, you'll take the lead in administering, monitoring, and reporting on construction project performance within the water infrastructure sector, ensuring production, cost, quality, programme, efficiency, and benefit outcomes stay firmly on track. You'll work closely with client and project teams to provide regular performance forecasts, highlight risks, guide decision-making, and support the efficient progression of large programmes from early project development through to design, delivery, and handover. You'll remove barriers to progress, champion good governance, and help embed improved processes and digital ways of working that strengthen business performance across the board. About Browne Browne Group is a leading utilities contractor specialising in the water and civil engineering sectors. We deliver complex, sustainable solutions that enhance public infrastructure, improve network resilience, and reduce environmental impact. Our industry-leading digital approach to project management and quality control ensures consistent delivery to the highest standards. Our expertise spans infrastructure, non-infrastructure, and maintenance services across the water and wastewater sectors. We deliver civil engineering works including pipelines, pumping stations and reservoirs; MEICA solutions covering mechanical, electrical, instrumentation, control and automation; and long-term maintenance programmes that support asset reliability and operational efficiency. This integrated capability enables us to meet diverse client needs across the full asset lifecycle. Browne is a subsidiary of Renew Holdings plc, a leading UK Engineering Services business. The Group operates through independently branded subsidiaries across UK and European markets, delivering essential infrastructure maintenance and renewal through its highly skilled, directly employed workforce. What We're Looking For Experience delivering projects or programmes in construction, with familiarity in P6, MS Project, NEC contracts and CEMAR. Strong analytical, organisational and communication skills, confident with Power BI, Excel and digital tools. Collaborative, proactive and solution-focused approach with good commercial awareness. Essential experience in performance management; desirable qualifications include a degree or project management certification (PRINCE2, APM, PMI). Apply today and bring your expertise to Browne. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
04/03/2026
Full time
Are you motivated by improving how major infrastructure projects are delivered? We're looking for a Performance Manager who thrives in a fast-paced, collaborative environment and is driven by turning complex information into meaningful insights. In this role, you'll take the lead in administering, monitoring, and reporting on construction project performance within the water infrastructure sector, ensuring production, cost, quality, programme, efficiency, and benefit outcomes stay firmly on track. You'll work closely with client and project teams to provide regular performance forecasts, highlight risks, guide decision-making, and support the efficient progression of large programmes from early project development through to design, delivery, and handover. You'll remove barriers to progress, champion good governance, and help embed improved processes and digital ways of working that strengthen business performance across the board. About Browne Browne Group is a leading utilities contractor specialising in the water and civil engineering sectors. We deliver complex, sustainable solutions that enhance public infrastructure, improve network resilience, and reduce environmental impact. Our industry-leading digital approach to project management and quality control ensures consistent delivery to the highest standards. Our expertise spans infrastructure, non-infrastructure, and maintenance services across the water and wastewater sectors. We deliver civil engineering works including pipelines, pumping stations and reservoirs; MEICA solutions covering mechanical, electrical, instrumentation, control and automation; and long-term maintenance programmes that support asset reliability and operational efficiency. This integrated capability enables us to meet diverse client needs across the full asset lifecycle. Browne is a subsidiary of Renew Holdings plc, a leading UK Engineering Services business. The Group operates through independently branded subsidiaries across UK and European markets, delivering essential infrastructure maintenance and renewal through its highly skilled, directly employed workforce. What We're Looking For Experience delivering projects or programmes in construction, with familiarity in P6, MS Project, NEC contracts and CEMAR. Strong analytical, organisational and communication skills, confident with Power BI, Excel and digital tools. Collaborative, proactive and solution-focused approach with good commercial awareness. Essential experience in performance management; desirable qualifications include a degree or project management certification (PRINCE2, APM, PMI). Apply today and bring your expertise to Browne. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Axis CLC
Resident Liaison Officer
Axis CLC Norwich, Norfolk
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
04/03/2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Randstad Construction & Property
Foot Mobile Engineer
Randstad Construction & Property
Foot Mobile Maintenance Engineer (Electrical Bias) Location: Covering a portfolio of sites across Central London Salary: 42,000 - 44,000 per annum + travel card (zones 1 to 3) Hours: Monday - Friday Key Responsibilities: Travelling between sites to carry out planned and reactive maintenance on electrical systems, including lighting (general & emergency), power, circuits, and control panels. Managing your own workload effectively via a PDA, ensuring all jobs are completed within agreed SLAs. Performing essential multi-skilled duties, including weekly compliance checks like fire alarm tests and L8 water hygiene tasks (tap temperature monitoring, flushing, etc.). Undertaking general mechanical and fabric maintenance as required to provide a complete facilities service. Building and maintaining strong working relationships with clients and building managers across your portfolio. Responding to reactive breakdowns and carrying out fault-finding to resolve issues efficiently. Essential Experience & Qualifications: City & Guilds Level 3 in Electrical Installation (or equivalent). 17th/18th Edition Wiring Regulations. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
04/03/2026
Full time
Foot Mobile Maintenance Engineer (Electrical Bias) Location: Covering a portfolio of sites across Central London Salary: 42,000 - 44,000 per annum + travel card (zones 1 to 3) Hours: Monday - Friday Key Responsibilities: Travelling between sites to carry out planned and reactive maintenance on electrical systems, including lighting (general & emergency), power, circuits, and control panels. Managing your own workload effectively via a PDA, ensuring all jobs are completed within agreed SLAs. Performing essential multi-skilled duties, including weekly compliance checks like fire alarm tests and L8 water hygiene tasks (tap temperature monitoring, flushing, etc.). Undertaking general mechanical and fabric maintenance as required to provide a complete facilities service. Building and maintaining strong working relationships with clients and building managers across your portfolio. Responding to reactive breakdowns and carrying out fault-finding to resolve issues efficiently. Essential Experience & Qualifications: City & Guilds Level 3 in Electrical Installation (or equivalent). 17th/18th Edition Wiring Regulations. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Skilled Careers
Site Manager
Skilled Careers Hammersmith And Fulham, London
Site Manager Hammersmith £32.00 p/h CIS Social Housing SHDF Retrofit & Decarbonisation Project Are you a technical Site Manager looking to be at the forefront of the "Green Revolution" We are seeking an experienced Site Manager to lead a high-profile SHDF (Social Housing Decarbonisation Fund) project across occupied properties in Hammersmith . This is a fantastic opportunity to manage a multi-measure retrofit program focused on improving energy efficiency, reducing carbon footprints, and lowering energy bills for residents. THE OFFER Pay Rate: £32.00 (CIS / Self-Employed) Location: Hammersmith, West London Sector: Social Housing / Planned Maintenance / Net Zero Project: SHDF Retrofit (EWI, Solar PV, Air Source Heat Pumps, Windows/Doors) Duration: Potential Long-term / Ongoing Contract Hours: Monday Friday, 8:00 am 5:00 pm THE ROLE As the Site Manager, you will be responsible for the day-to-day delivery of energy-efficiency upgrades. You will oversee specialist subcontractors and ensure all works are completed to strict PAS 2035 standards. Key Responsibilities: Operational Leadership: Oversee the installation of multiple retrofit measures, including External Wall Insulation (EWI), Loft Insulation, and renewable energy technologies. Subcontractor Management: Manage specialist "green" trade teams, ensuring productivity, quality, and adherence to the program of works. Compliance & Quality: Ensure all installations meet PAS 2030/2035 requirements and coordinate with Retrofit Coordinators for final sign-offs. Health & Safety: Maintain a safe site environment, conducting inductions, RAMS reviews, and ensuring full compliance with CDM 2015 regulations. Resident Liaison: Work closely with the RLO team to ensure high resident satisfaction and manage access across the Hammersmith borough. CANDIDATE REQUIREMENTS Experience: Proven experience as a Site Manager delivering Planned Works or Retrofit schemes within Social Housing. Technical Knowledge: Strong understanding of SHDF requirements and energy-efficient building fabrics. Qualifications: Valid SMSTS and First Aid at Work . CSCS Black Card (Highly preferred). Awareness of PAS 2035 framework (Essential). Driving: Full UK Driving Licence (Essential for travel across Hammersmith sites). Soft Skills: Ability to manage complex logistics in an occupied urban environment and communicate effectively with stakeholders. If you are a Site Manager with a passion for high-quality refurbishment and decarbonisation, apply now with your updated CV to join this industry-leading project.
04/03/2026
Contract
Site Manager Hammersmith £32.00 p/h CIS Social Housing SHDF Retrofit & Decarbonisation Project Are you a technical Site Manager looking to be at the forefront of the "Green Revolution" We are seeking an experienced Site Manager to lead a high-profile SHDF (Social Housing Decarbonisation Fund) project across occupied properties in Hammersmith . This is a fantastic opportunity to manage a multi-measure retrofit program focused on improving energy efficiency, reducing carbon footprints, and lowering energy bills for residents. THE OFFER Pay Rate: £32.00 (CIS / Self-Employed) Location: Hammersmith, West London Sector: Social Housing / Planned Maintenance / Net Zero Project: SHDF Retrofit (EWI, Solar PV, Air Source Heat Pumps, Windows/Doors) Duration: Potential Long-term / Ongoing Contract Hours: Monday Friday, 8:00 am 5:00 pm THE ROLE As the Site Manager, you will be responsible for the day-to-day delivery of energy-efficiency upgrades. You will oversee specialist subcontractors and ensure all works are completed to strict PAS 2035 standards. Key Responsibilities: Operational Leadership: Oversee the installation of multiple retrofit measures, including External Wall Insulation (EWI), Loft Insulation, and renewable energy technologies. Subcontractor Management: Manage specialist "green" trade teams, ensuring productivity, quality, and adherence to the program of works. Compliance & Quality: Ensure all installations meet PAS 2030/2035 requirements and coordinate with Retrofit Coordinators for final sign-offs. Health & Safety: Maintain a safe site environment, conducting inductions, RAMS reviews, and ensuring full compliance with CDM 2015 regulations. Resident Liaison: Work closely with the RLO team to ensure high resident satisfaction and manage access across the Hammersmith borough. CANDIDATE REQUIREMENTS Experience: Proven experience as a Site Manager delivering Planned Works or Retrofit schemes within Social Housing. Technical Knowledge: Strong understanding of SHDF requirements and energy-efficient building fabrics. Qualifications: Valid SMSTS and First Aid at Work . CSCS Black Card (Highly preferred). Awareness of PAS 2035 framework (Essential). Driving: Full UK Driving Licence (Essential for travel across Hammersmith sites). Soft Skills: Ability to manage complex logistics in an occupied urban environment and communicate effectively with stakeholders. If you are a Site Manager with a passion for high-quality refurbishment and decarbonisation, apply now with your updated CV to join this industry-leading project.
Russell Taylor Group Ltd
Operations Manager - Surveying Services
Russell Taylor Group Ltd City, Manchester
Operations Manager Surveying & Asset Data Services Manchester Based 50,000 - 60,000 plus full benefits package We are working in partnership with a well-established and growing surveying consultancy that specialises in the delivery of high-volume, programme-led survey services across national property portfolios. Their work spans Building Surveys, Stock Condition Surveys, Asset Management data capture, EPCs and compliance-led inspection programmes for major public and private sector clients. Due to sustained growth and increasing programme complexity, our client is now seeking to appoint an experienced Operations Manager to take ownership of operational delivery and drive efficiency, consistency and performance across the business. This is a senior operational role offering genuine influence and autonomy, suited to an individual who thrives in regulated, audit-driven environments and understands the realities of managing field-based technical teams at scale. The role Reporting directly to the senior leadership team, the Operations Manager will be responsible for translating strategic objectives into robust, efficient day-to-day delivery across people, processes and systems. Key responsibilities will include: Leading and optimising the delivery of large-scale, multi-disciplinary survey programmes Managing operational teams including surveyors, technical reviewers, compliance specialists and support functions Driving improvements in efficiency, utilisation, consistency and right-first-time delivery Ownership of workload planning, resource forecasting and capacity management Implementation and ongoing management of quality management systems and accreditations Oversight of audit programmes, compliance monitoring and continuous improvement initiatives Ensuring high standards of health, safety and regulatory compliance across all operations Managing operational budgets, cost control and contributing to wider financial planning Acting as a senior operational interface with key clients, supporting long-term relationships and service excellence Supporting business growth through mobilisation of new programmes and continuous improvement of delivery models Candidate profile Our client is open to background, but the successful candidate is likely to demonstrate: Proven experience in operations management within surveying, compliance, asset data, facilities management or the wider built environment A track record of managing high-volume, repeatable technical services at scale Strong knowledge of quality management systems and accreditation frameworks (e.g. ISO 9001, 17020, 17025 or equivalent) Commercial acumen, with the ability to balance quality, cost, margin and delivery pressures Experience leading, mentoring and developing operational managers and technical teams Confidence operating in KPI-led, audit-driven and client-facing environments Excellent communication and stakeholder management skills A pragmatic, solutions-focused leadership style Experience gained in asbestos, compliance, fire, legionella, building maintenance or asset management environments would be highly transferable and welcomed. Why consider this opportunity? Appointment to a key leadership role within a growing, respected surveying consultancy Exposure to national frameworks and major portfolio clients Opportunity to shape and refine operational systems and delivery models A leadership team that values process, quality and continuous improvement Competitive salary and benefits package, aligned to senior operational experience Next steps If you are an experienced operational leader within the built environment and are open to discussing a role with genuine scope and influence, we would welcome a confidential conversation. Contact RussellTaylor for an intial conversation. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
04/03/2026
Full time
Operations Manager Surveying & Asset Data Services Manchester Based 50,000 - 60,000 plus full benefits package We are working in partnership with a well-established and growing surveying consultancy that specialises in the delivery of high-volume, programme-led survey services across national property portfolios. Their work spans Building Surveys, Stock Condition Surveys, Asset Management data capture, EPCs and compliance-led inspection programmes for major public and private sector clients. Due to sustained growth and increasing programme complexity, our client is now seeking to appoint an experienced Operations Manager to take ownership of operational delivery and drive efficiency, consistency and performance across the business. This is a senior operational role offering genuine influence and autonomy, suited to an individual who thrives in regulated, audit-driven environments and understands the realities of managing field-based technical teams at scale. The role Reporting directly to the senior leadership team, the Operations Manager will be responsible for translating strategic objectives into robust, efficient day-to-day delivery across people, processes and systems. Key responsibilities will include: Leading and optimising the delivery of large-scale, multi-disciplinary survey programmes Managing operational teams including surveyors, technical reviewers, compliance specialists and support functions Driving improvements in efficiency, utilisation, consistency and right-first-time delivery Ownership of workload planning, resource forecasting and capacity management Implementation and ongoing management of quality management systems and accreditations Oversight of audit programmes, compliance monitoring and continuous improvement initiatives Ensuring high standards of health, safety and regulatory compliance across all operations Managing operational budgets, cost control and contributing to wider financial planning Acting as a senior operational interface with key clients, supporting long-term relationships and service excellence Supporting business growth through mobilisation of new programmes and continuous improvement of delivery models Candidate profile Our client is open to background, but the successful candidate is likely to demonstrate: Proven experience in operations management within surveying, compliance, asset data, facilities management or the wider built environment A track record of managing high-volume, repeatable technical services at scale Strong knowledge of quality management systems and accreditation frameworks (e.g. ISO 9001, 17020, 17025 or equivalent) Commercial acumen, with the ability to balance quality, cost, margin and delivery pressures Experience leading, mentoring and developing operational managers and technical teams Confidence operating in KPI-led, audit-driven and client-facing environments Excellent communication and stakeholder management skills A pragmatic, solutions-focused leadership style Experience gained in asbestos, compliance, fire, legionella, building maintenance or asset management environments would be highly transferable and welcomed. Why consider this opportunity? Appointment to a key leadership role within a growing, respected surveying consultancy Exposure to national frameworks and major portfolio clients Opportunity to shape and refine operational systems and delivery models A leadership team that values process, quality and continuous improvement Competitive salary and benefits package, aligned to senior operational experience Next steps If you are an experienced operational leader within the built environment and are open to discussing a role with genuine scope and influence, we would welcome a confidential conversation. Contact RussellTaylor for an intial conversation. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Howells Solutions Limited
Resident Liaison Officer - Office based
Howells Solutions Limited
Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to 31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: Customer Care and Dis-satisfaction response. Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes. Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter. Writing written response to complaints. Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction. Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager. Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen. Key Experience Experience working in a resident liaison / complaints handling role. Previous experience of working with Local Authorities or Registered Housing Providers is essential. Confident compiling written response to complaints via email and letter. Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential. If you're interested in this role, please apply online or call (phone number removed) for more information!
04/03/2026
Full time
Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to 31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: Customer Care and Dis-satisfaction response. Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes. Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter. Writing written response to complaints. Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction. Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager. Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen. Key Experience Experience working in a resident liaison / complaints handling role. Previous experience of working with Local Authorities or Registered Housing Providers is essential. Confident compiling written response to complaints via email and letter. Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential. If you're interested in this role, please apply online or call (phone number removed) for more information!

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