970 jobs found

Interim Landscape Architect (Planning & Development) Location: Buckinghamshire Contract: Initial 6 months A Buckinghamshire local authority is seeking an experienced and qualified Landscape Architect to join its Planning service on an interim basis. The role will provide specialist landscape advice to support development management and ensure high-quality landscape and public realm outcomes across the district. Key Responsibilities: Providing professional landscape advice in response to planning consultations Assessing and advising on landscape and visual impacts, mitigation, and enhancement proposals Negotiating with developers, agents, and consultants to secure acceptable landscape outcomes Reviewing the design, specification, and quality of play areas and public open spaces Assessing compliance with relevant standards ahead of transfer and adoption by District or Parish Councils Working closely with planning officers, parks and open spaces teams, and other internal stakeholders About You: Qualified Landscape Architect, ideally Chartered Member of the Landscape Institute (CMLI) or equivalent Demonstrable experience in planning and development management, preferably within a local authority setting Strong understanding of landscape policy, guidance, and best practice Experience assessing technical drawings, specifications, and landscape management plans Confident communicator with proven negotiation skills Knowledge of standards relating to play areas and public open space adoption is desirable Contract Details: Interim appointment with an initial 6-month contract Day rate dependent on experience Hybrid / flexible working arrangements may be available For further information or to apply, please submit your CV outlining relevant experience.

Good Afternoon, I am currently representing Enfield C ouncil, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Supply Officer this role will be: Hybrid 1 day office based EN1 3ES The right candidate will: To negotiate with managing agents and landlords to procure and renew various forms of leased temporary and settled accommodation, to meet the needs of homeless clients to whom the Council has a statutory responsibility. Monitor, maintain and carry out all duties and responsibilities to achieve the target levels of procurement within timescales. As part of the process ensure all properties are compliant, of good quality and meet our property standards; visit accommodation to carry out condition inspections, and/or to take an inventory; and set up and raise rental payments to managing agents and landlords, as required To negotiate with managing agents, landlords and tenants to procure and allocate suitable private rented accommodation as a homeless prevention measure, or as a means of discharging duty for clients accommodated in temporary accommodation. To monitor, maintain and carry out all duties and responsibilities for the hand back of leased temporary accommodation and PRS housing; and negotiate with landlords and managing agents to minimise dilapidations claims and process payment, if required To act as a first point of contact and offer advice when dealing with landlord, managing agent and tenant enquiries and complaints, which arise as part of your day-to-day activity and through dedicated channels of communication. We require the following: Experience of working in a customer focused environment A sound knowledge of current legislation related to the acquisition and leasing of property used as TA and PRS Housing Knowledge of Housing Law (Landlord & Tenant) To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

Role: Private Sector Housing Officer Rate: 48 Start date: ASAP Working pattern: 2 days on site 37hrs One of my local authority clients in the Hertfordshire region are currently on the search for a Senior Private Sector Housing Officer. Role Duties: Investigation of complaints regarding housing in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. Investigating unlicensed HMO's carrying out rogue landlord work You will be required on site 2 days per week with the remaining 3 days working from home. Feel free to give me a call on (phone number removed) or email me. If this role is not suitable for you, feel free to refer someone. Kind Regards, Sakaar Lama

Job Title: Premises Officer (Caretaking, Maintenance & Cleaning) Location: Lewisham Contract: Full-time Start Date: ASAP Our client is seeking a reliable and proactive Premises Officer to join our site team at a busy college in the Lewisham area. The successful candidate will play a key role in ensuring the campus is safe, secure, clean and well maintained. Key Responsibilities Carry out day-to-day caretaking and site supervision duties Maintain a clean, safe and welcoming environment for students, staff and visitors Undertake basic maintenance and minor repairs Support room set-ups for events and daily college activities Monitor site security, including opening and closing the premises Carry out regular health and safety checks and report any issues Assist with cleaning duties as required across the site Essential Requirements Previous experience in caretaking, premises, facilities or maintenance work Willingness to undertake both maintenance and cleaning duties Good practical and organisational skills Ability to work independently and as part of a team A strong awareness of health and safety An enhanced DBS check through the Disclosure and Barring Service (must be in place or obtained prior to starting) What They Offer Full-time, stable employment A supportive working environment within an education setting Immediate start for the right candidate

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Local authority in greater Manchester currently requires a senior building control officer for an initial period of 8 months. ( likely to be longer ). Purpose of the role: To carry out the Building Control function in the Borough. Ensuring that work on site and on submitted plans satisfy the Building Regulations and associated legislation. Based on validated competence, without direct supervision examine domestic applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. Within the limits of competence provide professional and technical advice to customers on pre-application submissions. 65 - 75 per hour Inside IR35 35 hours per week Hybrid working Initially 8 months If this role is of interest please apply for the role and one of the property team will call you to discuss.

Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to 31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: Customer Care and Dis-satisfaction response. Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes. Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter. Writing written response to complaints. Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction. Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager. Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen. Key Experience Experience working in a resident liaison / complaints handling role. Previous experience of working with Local Authorities or Registered Housing Providers is essential. Confident compiling written response to complaints via email and letter. Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential. If you're interested in this role, please apply online or call (phone number removed) for more information!

Resident Liaison Officer - South London Planned Maintenance - Recladding Up to £31,000 plus car allowance Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team in South London. Works are being carried out to occupied properties in the area. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are looking for someone with experience working as a Resident Liaison Officer, strong written and verbal communication skills over the phone and face to face, good IT skills. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

Site Manager - Planned Retrofit Works 52k + Car Allowance Crewe based TEMP TO PERM POSITION We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Crewe area, with travel. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, temporary to permanent role for which you will receive a highly competitive salary of up to 52K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Eden Brown are seeking a highly experienced Housing Officer on a temporary contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with low level ASB issues - Tenancy Sign Ups - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates. This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment. The Role Lead the delivery of the Great Estates programme and associated strategic change projects. Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams. Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards. Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service. Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety. Engage and consult with residents and stakeholders from project inception through to delivery. Ensure robust performance management, outcome measurement, financial control and risk management across all projects. Monitor progress, manage issues and risks and maintain delivery momentum. Commission and manage external providers and partnerships, supporting effective inter-agency working. Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny. Lead procurement and commissioning activity for projects with values of up to £3m. Support organisational culture change and service redesign linked to programme objectives. Key Requirements Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation. Strong project and programme management experience within complex organisations. Proven experience working in politically sensitive environments with elected Members and senior stakeholders. Experience managing budgets, risks and governance arrangements for major programmes. Strong resident and stakeholder engagement experience, including working with diverse communities. Experience commissioning and managing external providers and partnerships. Ability to analyse complex information, identify risks and develop practical solutions. Excellent written and verbal communication skills, including reporting to senior audiences. Ability to manage multiple priorities and deliver to tight deadlines. Willingness to work flexibly, including occasional evening or on-site working. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.

Housing Enforcement Officer Northampton Contract £45 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Enforcement Officer Seeking a competent, experienced, and qualified housing enforcement officer. Must have current experience of HHSRS inspections of properties and hold a certificate of competency in the HHSRS regime. Must be able to work from the office at least 3 days per week. Must have a current driving licence and access to a vehicle insured for business use. Role requires standard DBS clearance. Desirable experience of the First Tier Housing Tribunal. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application In-depth knowledge of the wider enforcement options available, beyond the Housing Acts, that contribute to the delivery of improvements to the standards of accommodation for tenants In-depth knowledge of the Protection of Eviction Act 1977, and other related legislation relation to illegal eviction, retaliatory eviction, and the sustainment of residential tenancies Experience of working in a team responsible for the regulation and enforcement of standards in private sector housing, and using risk based inspection programmes, utilising the full range of enforcement options Experience of the production of enforcement cases, including giving evidence in the First Tier Tribunal or Magistrates Court for housing related matters. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Estates Officer - Electrical (Band 7) Location: NHS Trust in London Contract Length: 3-6 months Pay: £32-£34 per hour We are supporting a London NHS Trust with the recruitment of an experienced Estates Officer - Electrical (Band 7) on a 3-6 month contract. This is a senior technical role requiring strong engineering expertise, excellent organisational skills and the ability to lead statutory and technical electrical compliance across a large, complex healthcare estate. As Estates Officer - Electrical, you will be responsible for the safe, compliant and efficient management of electrical engineering services, supporting operational delivery, maintenance, statutory testing and the strategic management of electrical assets. You will play a vital role in ensuring a safe, resilient environment for patients, staff and visitors while supporting the Trust's long-term estates strategy. Key responsibilities Electrical Engineering Management Oversee and manage maintenance, installation, testing, verification, validation and commissioning of electrical plant, services and equipment Manage statutory and mandatory compliance for electrical systems including LV/HV, Generators, UPS, BMS systems and critical resilience infrastructure. Ensure electrical assets have robust maintenance regimes, including the management of electrical testing records, PAT testing, generator testing and electrical SOPs. Lead electrical incident management, including loss of power to critical clinical areas. Operational Leadership & Team Support Support the Head of Estates in delivering a responsive, professional estates service. Work collaboratively with fellow Estates Officers and cross-disciplinary teams on operational and project-related tasks. Supervise contractors, provide access to plant rooms and service areas, and ensure all works comply with Trust policies and HTM/ACOP requirements. Participate in the Estates on-call rota, providing technical support out of hours. Compliance, Safety & Governance Implement and monitor compliance with Health and Safety legislation, HTMs, ACOPs, Permit to Work systems, RAMS and Trust safety policies. Conduct and update risk assessments, maintain compliance documentation, and ensure safe systems of work are followed. Provide specialist technical advice to capital projects, including reviewing technical submissions, ensuring resilience and electrical safety in new builds and refurbishments. Strategic Planning & Reporting Chair the Electrical Safety Group, providing reports, actions and technical expertise. Analyse data, performance information and engineering outputs to support decision-making, improvement plans and estates strategy. Support Trust-wide reporting requirements including ERIC, PAM and Net Zero initiatives. Qualifications ONC/HNC or equivalent in Electrical Engineering (Essential) Degree-level qualification or equivalent experience (Desirable). Membership of a relevant professional body (Desirable). If you would like to be considered for the Estates Officer - Electrical (Band 7) contract role at £32-£34 per hour, please submit your CV for immediate review.

Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions

Repairs Supervisor Social Housing Location: Kingston Salary: Competitive Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is seeking an experienced Repairs Supervisor to join their team in Kingston. This is an excellent opportunity for a motivated and organised professional to oversee day-to-day maintenance operations across a portfolio of residential properties. The Role As Repairs Supervisor, you will be responsible for managing a team of operatives and subcontractors, ensuring repairs and maintenance works are delivered efficiently, safely, and to a high standard. You will play a key role in maintaining excellent service delivery and tenant satisfaction. Key Responsibilities Supervise and support operatives carrying out reactive repairs and planned maintenance Manage daily schedules to ensure productivity and performance targets are met Conduct pre- and post-inspections to ensure quality standards Ensure all works comply with health and safety regulations Liaise with tenants, housing officers, and internal teams to resolve issues promptly Monitor materials, van stock, and resource allocation Produce reports and maintain accurate records Requirements Previous experience supervising repairs within social housing or a similar environment Strong technical knowledge across multiple trades (e.g., plumbing, carpentry, plastering, or general building) Excellent organisational and communication skills Ability to manage performance and motivate teams Full UK driving licence What s on Offer Competitive salary Company van and fuel card Stable, long-term opportunity with a reputable contractor Supportive working environment Opportunities for progression If you are an experienced Repairs Supervisor looking for your next role in Kingston, we would like to hear from you. To apply, please submit your CV or contact us directly for a confidential discussion.

Tenant Liaison Officer Location : Based in Barnsley Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.