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income officer
Hays Specialist Recruitment Limited
Housing Officer
Hays Specialist Recruitment Limited St. Helens, Merseyside
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/03/2026
Seasonal
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
RG Setsquare
Independent Living Officer
RG Setsquare Ramsbottom, Lancashire
Eden Brown are seeking a highly efficient Independent Living Officer for a month to month contract in Bury, Greater Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
05/03/2026
Contract
Eden Brown are seeking a highly efficient Independent Living Officer for a month to month contract in Bury, Greater Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
RG Setsquare
Independent Living Officer
RG Setsquare Bolton, Lancashire
Eden Brown are seeking a highly efficient Independent Living Officer on a 3 month contract situated in Bolton This will involve covering two schemes The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
04/03/2026
Contract
Eden Brown are seeking a highly efficient Independent Living Officer on a 3 month contract situated in Bolton This will involve covering two schemes The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Fraser Edwards Recruitment
Commercial Surveyor
Fraser Edwards Recruitment Hackney, London
Fraser Edwards Recruitment is seeking an experienced Commercial Surveyor for a long-term contract opportunity with a social housing client based in Hackney. This is more than a traditional property role. It s an opportunity to combine commercial expertise with meaningful community impact managing a diverse portfolio while helping shape the future of property strategy within one of London s most vibrant boroughs. A Role with Real Influence Joining the Property Services Team, the role is to take ownership of a defined portfolio of commercial properties. From high street retail units to assets within the Voluntary and Community Sector portfolio, this role offers variety, challenge, and responsibility in equal measure. It requires a commercially driven professional who can maximise income, manage risk, and deliver value all while supporting broader social and corporate objectives. What Will You Be Doing? This is a hands-on, strategic estates role with wide-ranging responsibilities, including: Driving Portfolio Performance You ll manage lettings, rent reviews, lease renewals, and landlord and tenant matters, including dispute resolution through arbitration or court proceedings when required. The focus? Protecting asset value while enhancing income streams. Delivering Professional Valuations Working in line with RICS Standards, you ll undertake valuations for IFRS reporting and leasehold enfranchisement purposes, ensuring compliance and accuracy across the portfolio. Maximising Income & Minimising Void Periods From marketing vacant units to negotiating lease terms and reviewing service charge accounts, you ll play a key role in reducing debt and void loss while strengthening financial returns. Ensuring Compliance & Supporting Sustainability You ll ensure statutory and Health & Safety compliance across assets, while contributing to Net Zero ambitions and supporting the Council s Sustainability and Energy Strategy. Leading & Developing Others With responsibility for supervising up to two support staff such as Estates Technicians or Trainee Surveyors you ll help nurture talent and strengthen team performance. Who Are We Looking For? This opportunity is ideally suited to a commercially minded, collaborative property professional who thrives in a stakeholder-rich environment. Essential Criteria: MRICS qualified (Valuation or Commercial pathway), or actively working towards qualification. Significant experience in commercial property management. Strong knowledge of landlord and tenant legislation, service charges, and claims management. Confident budget management and financial reporting skills. Ability to produce clear, professional reports for senior leaders and committee audiences. Strong communication and negotiation skills are essential, as the role involves working with commercial tenants, community organisations, senior officers, and Elected Members. Why This Role Stands Out This position offers the rare balance of commercial challenge and social contribution. You won t just be managing properties you ll be helping to shape a portfolio that directly impacts businesses, community organisations, and local residents.
04/03/2026
Contract
Fraser Edwards Recruitment is seeking an experienced Commercial Surveyor for a long-term contract opportunity with a social housing client based in Hackney. This is more than a traditional property role. It s an opportunity to combine commercial expertise with meaningful community impact managing a diverse portfolio while helping shape the future of property strategy within one of London s most vibrant boroughs. A Role with Real Influence Joining the Property Services Team, the role is to take ownership of a defined portfolio of commercial properties. From high street retail units to assets within the Voluntary and Community Sector portfolio, this role offers variety, challenge, and responsibility in equal measure. It requires a commercially driven professional who can maximise income, manage risk, and deliver value all while supporting broader social and corporate objectives. What Will You Be Doing? This is a hands-on, strategic estates role with wide-ranging responsibilities, including: Driving Portfolio Performance You ll manage lettings, rent reviews, lease renewals, and landlord and tenant matters, including dispute resolution through arbitration or court proceedings when required. The focus? Protecting asset value while enhancing income streams. Delivering Professional Valuations Working in line with RICS Standards, you ll undertake valuations for IFRS reporting and leasehold enfranchisement purposes, ensuring compliance and accuracy across the portfolio. Maximising Income & Minimising Void Periods From marketing vacant units to negotiating lease terms and reviewing service charge accounts, you ll play a key role in reducing debt and void loss while strengthening financial returns. Ensuring Compliance & Supporting Sustainability You ll ensure statutory and Health & Safety compliance across assets, while contributing to Net Zero ambitions and supporting the Council s Sustainability and Energy Strategy. Leading & Developing Others With responsibility for supervising up to two support staff such as Estates Technicians or Trainee Surveyors you ll help nurture talent and strengthen team performance. Who Are We Looking For? This opportunity is ideally suited to a commercially minded, collaborative property professional who thrives in a stakeholder-rich environment. Essential Criteria: MRICS qualified (Valuation or Commercial pathway), or actively working towards qualification. Significant experience in commercial property management. Strong knowledge of landlord and tenant legislation, service charges, and claims management. Confident budget management and financial reporting skills. Ability to produce clear, professional reports for senior leaders and committee audiences. Strong communication and negotiation skills are essential, as the role involves working with commercial tenants, community organisations, senior officers, and Elected Members. Why This Role Stands Out This position offers the rare balance of commercial challenge and social contribution. You won t just be managing properties you ll be helping to shape a portfolio that directly impacts businesses, community organisations, and local residents.
Netbox Recruitment
Head of Housing
Netbox Recruitment
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
04/03/2026
Contract
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
Essential Employment
Housing Officer (HYRBID)
Essential Employment Portsmouth, Hampshire
Housing Officer (HYRBID) needed in Portsmouth, £18.12ph PAYE - Reference: One to two days from home The Housing Officer is expected to help tenants meet their responsibilities in order that they can sustain their tenancies as outlined in their tenancy agreement whilst delivering excellent customer service. Housing Officers support their customers by providing budgeting advice, assistance with maximising income, tackling anti-social behaviour, working as part of the multi-agency team involved with a family and advising tenants on how to maintain their homes and keep their gardens in good repair. The Housing Officer will take appropriate tenancy enforcement action when proportionate and necessary to do so. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
03/03/2026
Seasonal
Housing Officer (HYRBID) needed in Portsmouth, £18.12ph PAYE - Reference: One to two days from home The Housing Officer is expected to help tenants meet their responsibilities in order that they can sustain their tenancies as outlined in their tenancy agreement whilst delivering excellent customer service. Housing Officers support their customers by providing budgeting advice, assistance with maximising income, tackling anti-social behaviour, working as part of the multi-agency team involved with a family and advising tenants on how to maintain their homes and keep their gardens in good repair. The Housing Officer will take appropriate tenancy enforcement action when proportionate and necessary to do so. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Elim Housing Association
Supported Housing Officer
Elim Housing Association
Job Title: Supported Housing Officer Location: Staple Hill & Yate, South Gloucestershire Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Hours: 36.5 hours per week. Monday to Friday. Excluding bank holidays Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We are looking for a Supported Housing Officer to join our team. 'Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people's life's journey. If you'd like to make a difference in your career and other's people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.' - Elim Colleague This role will be offering Psychologically informed housing and support to vulnerable adults in two, six bedroom houses located in South Gloucestershire. The Supported Housing Officer will be responsible for providing low to medium tailored 1-2-1 support to 12 residents, both men and women between the age of 18 and 65 who are at the risk of homelessness. We support residents to sustain and gain the confidence and skills to successfully maintain their tenancy and to secure permanent housing to enable them to live independently. What you will be doing: Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Assist individuals to identify and access appropriate move on accommodation Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Free on street parking Ability to work from home on occasion to complete training and admin. Mileage expenses reimbursed. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
03/03/2026
Full time
Job Title: Supported Housing Officer Location: Staple Hill & Yate, South Gloucestershire Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Hours: 36.5 hours per week. Monday to Friday. Excluding bank holidays Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We are looking for a Supported Housing Officer to join our team. 'Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people's life's journey. If you'd like to make a difference in your career and other's people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.' - Elim Colleague This role will be offering Psychologically informed housing and support to vulnerable adults in two, six bedroom houses located in South Gloucestershire. The Supported Housing Officer will be responsible for providing low to medium tailored 1-2-1 support to 12 residents, both men and women between the age of 18 and 65 who are at the risk of homelessness. We support residents to sustain and gain the confidence and skills to successfully maintain their tenancy and to secure permanent housing to enable them to live independently. What you will be doing: Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Assist individuals to identify and access appropriate move on accommodation Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Free on street parking Ability to work from home on occasion to complete training and admin. Mileage expenses reimbursed. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
SYHA
Housing Officer (Rent Recovery)
SYHA Sheffield, Yorkshire
Housing Officer (Rent Recovery) Sheffield £33,178 per annum, pro-rata Permanent, Part Time (22.2 hours per week) We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met. As a Housing Officer (Income Management), you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front-line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries. Our wider benefits: Salary - 4B/C £33,178 per annum, pro-rata Working hours - Part time 22.2 hours per week Eligible for essential car user allowance of £94.36 per month plus mileage expenses allowance Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you. About the role: Dealing with customer enquiries and correspondence and delivering SYHA promises. Managing a patch of properties in the South Yorkshire region Managing SYHA tenancies and ensuring that tenancy conditions are adhered to including preparation for and representation of SYHA in any legal proceedings. Making decisions and recommendations on case work. Recording and collating statistical and other information. Maintaining accurate property and tenancy records. Monitoring Service Standards and providing performance management information as required. Liaison with internal and external individuals and organisations which is relevant to the role. Reporting to the Income Management Team Leaders South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have: Ability to work as a member of a team Welfare and Benefit knowledge including Universal Credit Experiencing of liaising with external agencies Ability to work on own initiative and independently Ability to deal with difficult and stressful situations Ability to demonstrate working knowledge of tenancy agreements Excellent numerical, communication and digital skills (including Word, Excel, and CX Housing Management System) Must be passionate about customer care. Good problem solver Budgeting skills and experience Ability to follow established policies and procedures Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Sunday 8th March 2026 at midnight Interview Date: Thursday 19th March 2026
03/03/2026
Full time
Housing Officer (Rent Recovery) Sheffield £33,178 per annum, pro-rata Permanent, Part Time (22.2 hours per week) We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met. As a Housing Officer (Income Management), you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front-line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries. Our wider benefits: Salary - 4B/C £33,178 per annum, pro-rata Working hours - Part time 22.2 hours per week Eligible for essential car user allowance of £94.36 per month plus mileage expenses allowance Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you. About the role: Dealing with customer enquiries and correspondence and delivering SYHA promises. Managing a patch of properties in the South Yorkshire region Managing SYHA tenancies and ensuring that tenancy conditions are adhered to including preparation for and representation of SYHA in any legal proceedings. Making decisions and recommendations on case work. Recording and collating statistical and other information. Maintaining accurate property and tenancy records. Monitoring Service Standards and providing performance management information as required. Liaison with internal and external individuals and organisations which is relevant to the role. Reporting to the Income Management Team Leaders South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have: Ability to work as a member of a team Welfare and Benefit knowledge including Universal Credit Experiencing of liaising with external agencies Ability to work on own initiative and independently Ability to deal with difficult and stressful situations Ability to demonstrate working knowledge of tenancy agreements Excellent numerical, communication and digital skills (including Word, Excel, and CX Housing Management System) Must be passionate about customer care. Good problem solver Budgeting skills and experience Ability to follow established policies and procedures Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Sunday 8th March 2026 at midnight Interview Date: Thursday 19th March 2026
Accent Housing Group
Specialist Housing Partner (Independent Living Housing Officer)
Accent Housing Group St. Neots, Cambridgeshire
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
03/03/2026
Full time
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
Building Recruitment Company
Housing Officer
Building Recruitment Company Cardiff, South Glamorgan
Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes. Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates. Deliver tailored services through listening and understanding 'What Matters' to our residents. To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems. Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support. Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system. To engage residents in Community Conversations and support the delivery of identified actions to address community priorities. Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary. To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately. Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse. Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings. Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements: Experience in a Housing Association or similar housing focused environment. Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour. Proven experience of accessing appropriate support and multi-agency working. Demonstratable skill in managing challenging situations, identifying and effectively managing risk. Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively. Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform. Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values. Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management. This role requires a DBS check due to the nature of the role Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!
03/03/2026
Contract
Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes. Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates. Deliver tailored services through listening and understanding 'What Matters' to our residents. To be responsible for the effective collection of rent and other income; including the management of resident's rent account and payment plans ensuring that rental income is maximised through effective and efficient management of both the lettings and rental income systems. Start tenancies cleanly, ensuring appropriate, hands-on, pre-tenancy work is undertaken to ensure the resident has the best opportunity to sustain their tenancy well, through income maximisation and accessing appropriate support. Deliver an effective and efficient ASB/ tenancy management service aligned to the Purpose, What Matters and working principles, including recording appropriate and accurate information on the ASB management system. To engage residents in Community Conversations and support the delivery of identified actions to address community priorities. Take appropriate legal action where breaches of tenancy occur including representing WWH at court where necessary. To take professional responsibility for identifying safeguarding or issues of concern and actioning these appropriately. Convening meetings of concern with professionals and statutory agencies to escalate identified issues concerning residents e.g. wellbeing, mental health, substance or alcohol misuse. Attend multi-agency partnership meetings as required e.g. MAPPA, MARAC, child protection meetings, child protection proceedings. Ensure effective joint working with partner agencies and build links with voluntary and neighbourhood groups to promote social inclusion and community cohesion. Job Requirements: Experience in a Housing Association or similar housing focused environment. Knowledge and experience of providing a high quality and effective customer focused housing service, including rental collection, management of empty properties, estate and tenancy management and anti-social behaviour. Proven experience of accessing appropriate support and multi-agency working. Demonstratable skill in managing challenging situations, identifying and effectively managing risk. Proven ability to actively listen and accurately identify key information from people's requests to ensure their needs are understood and addressed effectively. Current working knowledge of relevant legislation specific to the role, including Renting Homes Wales Act 2016, Anti-Social Behaviour, Protection of Vulnerable Adults and Welfare Reform. Skills and experience to undertake the role and accountabilities as set out above and behaviours which demonstrate the WWHG values. Ability and willingness to learn and adapt to relevant technology platforms, including Microsoft 365 (e.g. Outlook, Teams, SharePoint, Excel, Word, Power BI), to support effective communication, collaboration, and task management. This role requires a DBS check due to the nature of the role Holds a current full car driving licence If you have any questions in relation to this role, please call Emma Keir on on To apply, please submit your CV outlining your relevant experience and qualifications We are also running a referral scheme where you could receive £150 in vouchers for anyone you recommend!
Hays
Commercial Asset Manager
Hays
Commercial Asset Manager, London, £450 p/day Inside IR35 Your new company A forward thinking London local authority is seeking an experienced Commercial Asset Manager to join its Strategic Property team. The Council is committed to delivering high quality services, strengthening financial resilience, and maximising value from a diverse commercial property portfolio. Your new role As a Commercial Asset Manager, you will be responsible for optimising the performance of the Council's commercial estate, which includes retail, office, industrial and mixed use properties. You will drive income generation, ensure effective landlord management, and support long term strategic planning. Key Responsibilities Manage a varied commercial property portfolio to maximise income and asset value Lead rent reviews, lease renewals, re-gears, acquisitions and disposals Identify commercial opportunities and development potential across the estate Provide professional property advice to senior officers and members Work closely with finance, legal, regeneration and planning teams on corporate priorities. Oversee external consultants, agents and contractors Ensure compliance with statutory responsibilities and asset management best practice Contribute to the development and delivery of the Council's Asset Management Strategy What you'll need to succeed Strong commercial property/asset management experience Proven track record in income generation and effective lease management Excellent negotiation, analytical and financial skills Strong working knowledge of landlord & tenant law and valuation principles Ability to work collaboratively in a complex public sector environment MRICS (or equivalent) is desirable, or significant experience at an equivalent level. What you'll get in return Opportunity to shape and influence a major London commercial property portfolio Flexible and hybrid working arrangements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Seasonal
Commercial Asset Manager, London, £450 p/day Inside IR35 Your new company A forward thinking London local authority is seeking an experienced Commercial Asset Manager to join its Strategic Property team. The Council is committed to delivering high quality services, strengthening financial resilience, and maximising value from a diverse commercial property portfolio. Your new role As a Commercial Asset Manager, you will be responsible for optimising the performance of the Council's commercial estate, which includes retail, office, industrial and mixed use properties. You will drive income generation, ensure effective landlord management, and support long term strategic planning. Key Responsibilities Manage a varied commercial property portfolio to maximise income and asset value Lead rent reviews, lease renewals, re-gears, acquisitions and disposals Identify commercial opportunities and development potential across the estate Provide professional property advice to senior officers and members Work closely with finance, legal, regeneration and planning teams on corporate priorities. Oversee external consultants, agents and contractors Ensure compliance with statutory responsibilities and asset management best practice Contribute to the development and delivery of the Council's Asset Management Strategy What you'll need to succeed Strong commercial property/asset management experience Proven track record in income generation and effective lease management Excellent negotiation, analytical and financial skills Strong working knowledge of landlord & tenant law and valuation principles Ability to work collaboratively in a complex public sector environment MRICS (or equivalent) is desirable, or significant experience at an equivalent level. What you'll get in return Opportunity to shape and influence a major London commercial property portfolio Flexible and hybrid working arrangements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Senior Estate Surveyor - L&T
Hays
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Full time
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays Construction and Property
Housing Officer
Hays Construction and Property
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
02/03/2026
Seasonal
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Solos Consultants Ltd
Head of Commercial Property
Solos Consultants Ltd City, Liverpool
Head of Commercial Property Location: Liverpool (Hybrid 3 days office-based) Duration: 12 Weeks Rate: £700 per day (Umbrella) / £529.86 per day (PAYE) IR35: Inside Start: Mid-March We are supporting a large North West local authority with the appointment of an experienced Interim Lead Commercial Surveyor to provide senior leadership across its commercial property portfolio. This is a key interim position, reporting into the Director of Property, with responsibility for leading the commercial asset management function and ensuring the council s investment and operational estate is managed to maximise income, capital receipts and strategic value. The Role You will act as the lead advisor on all commercial and investment property matters relating to the council s land and buildings portfolio. The post sits within the senior leadership structure and plays a critical role in shaping asset strategy, driving performance and supporting corporate objectives. Key responsibilities will include: Leading commercial landlord and tenant matters including rent reviews, lease renewals, restructures and debt management Overseeing acquisitions and disposals programmes Driving income generation and capital receipts across the portfolio Ensuring delivery of annual asset valuations for accounting purposes Providing strategic asset management advice across a diverse estate Supporting regeneration initiatives and site assembly strategies Leading and managing a multidisciplinary property team Advising senior officers and elected members, including attendance at committee where required This is a hands-on leadership role requiring both strong technical expertise and the ability to operate confidently at senior stakeholder level. About You We are seeking a commercially focused property professional with: MRICS (or equivalent) professional qualification Significant experience in commercial asset management within a local authority or comparable public sector environment Strong landlord and tenant expertise across retail, industrial and mixed-use portfolios Experience of disposals, acquisitions and income generation strategies Proven ability to lead teams and drive service performance Confidence advising senior stakeholders and operating within political environments
28/02/2026
Contract
Head of Commercial Property Location: Liverpool (Hybrid 3 days office-based) Duration: 12 Weeks Rate: £700 per day (Umbrella) / £529.86 per day (PAYE) IR35: Inside Start: Mid-March We are supporting a large North West local authority with the appointment of an experienced Interim Lead Commercial Surveyor to provide senior leadership across its commercial property portfolio. This is a key interim position, reporting into the Director of Property, with responsibility for leading the commercial asset management function and ensuring the council s investment and operational estate is managed to maximise income, capital receipts and strategic value. The Role You will act as the lead advisor on all commercial and investment property matters relating to the council s land and buildings portfolio. The post sits within the senior leadership structure and plays a critical role in shaping asset strategy, driving performance and supporting corporate objectives. Key responsibilities will include: Leading commercial landlord and tenant matters including rent reviews, lease renewals, restructures and debt management Overseeing acquisitions and disposals programmes Driving income generation and capital receipts across the portfolio Ensuring delivery of annual asset valuations for accounting purposes Providing strategic asset management advice across a diverse estate Supporting regeneration initiatives and site assembly strategies Leading and managing a multidisciplinary property team Advising senior officers and elected members, including attendance at committee where required This is a hands-on leadership role requiring both strong technical expertise and the ability to operate confidently at senior stakeholder level. About You We are seeking a commercially focused property professional with: MRICS (or equivalent) professional qualification Significant experience in commercial asset management within a local authority or comparable public sector environment Strong landlord and tenant expertise across retail, industrial and mixed-use portfolios Experience of disposals, acquisitions and income generation strategies Proven ability to lead teams and drive service performance Confidence advising senior stakeholders and operating within political environments
carrington west
Housing Officer
carrington west Southampton, Hampshire
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
28/02/2026
Contract
We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
ELEVATE PROJECTS LTD
Available Homes
ELEVATE PROJECTS LTD
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
27/02/2026
Contract
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Reed Specialist Recruitment
Available Homes Officer
Reed Specialist Recruitment Norwich, Norfolk
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
25/02/2026
Seasonal
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
carrington west
Temporary Accommodation Visiting Officer
carrington west
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
24/02/2026
Contract
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hamilton Woods
Housing Officer
Hamilton Woods Coventry, Warwickshire
Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
23/02/2026
Full time
Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
LinSocial Housing Ltd
Income Officer
LinSocial Housing Ltd
Income Officer - Local Authority (Merseyside) Contract: 12 months (ongoing assignment) Pay rate: 19.44 per hour (Umbrella) Hours: 35 hours per week Working pattern: Hybrid - 2 days office / 3 days remote Location: City-centre office, Merseyside Office base: Cunard Building, Pier Head Closing date: 02 March 2026 Interviews: Online The Role An established local authority in the North West is seeking an experienced Income Officer to join its Transactional Services team. The role focuses on the accurate allocation, reconciliation, and management of income received from residents, businesses, and internal services, ensuring financial integrity and high-quality customer service. Key Responsibilities Allocate and reconcile income received via BACS, CHAPS, card, cheque, online and bank deposits Administer income reversals including refunds, chargebacks, unpaid cheques and Direct Debit rejections Investigate and resolve income-related queries via phone, email and written correspondence Monitor and clear suspense accounts, ensuring accurate coding and audit compliance Maintain accurate financial records and support reporting and audit requirements Liaise with internal teams, banks and external partners to resolve discrepancies Support process improvements, digital workflows and automation initiatives Essential Requirements Proven experience as an Income Officer within a local authority, council or housing association Strong numeracy, accuracy and attention to detail Experience using income or payment processing systems Confident handling customer queries in a busy environment Strong IT skills, including Microsoft Office Ability to interpret procedures and legislation accurately GCSE English & Maths (or equivalent) Desirable: IRRV qualification or revenues experience. Apply now for a confidential discussion and further details about this opportunity. Linsco is acting as an Employment Business in relation to this vacancy.
21/02/2026
Seasonal
Income Officer - Local Authority (Merseyside) Contract: 12 months (ongoing assignment) Pay rate: 19.44 per hour (Umbrella) Hours: 35 hours per week Working pattern: Hybrid - 2 days office / 3 days remote Location: City-centre office, Merseyside Office base: Cunard Building, Pier Head Closing date: 02 March 2026 Interviews: Online The Role An established local authority in the North West is seeking an experienced Income Officer to join its Transactional Services team. The role focuses on the accurate allocation, reconciliation, and management of income received from residents, businesses, and internal services, ensuring financial integrity and high-quality customer service. Key Responsibilities Allocate and reconcile income received via BACS, CHAPS, card, cheque, online and bank deposits Administer income reversals including refunds, chargebacks, unpaid cheques and Direct Debit rejections Investigate and resolve income-related queries via phone, email and written correspondence Monitor and clear suspense accounts, ensuring accurate coding and audit compliance Maintain accurate financial records and support reporting and audit requirements Liaise with internal teams, banks and external partners to resolve discrepancies Support process improvements, digital workflows and automation initiatives Essential Requirements Proven experience as an Income Officer within a local authority, council or housing association Strong numeracy, accuracy and attention to detail Experience using income or payment processing systems Confident handling customer queries in a busy environment Strong IT skills, including Microsoft Office Ability to interpret procedures and legislation accurately GCSE English & Maths (or equivalent) Desirable: IRRV qualification or revenues experience. Apply now for a confidential discussion and further details about this opportunity. Linsco is acting as an Employment Business in relation to this vacancy.

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