Go back Nottinghamshire Healthcare NHS Foundation Trust Lead Property Officer The closing date is 12 November 2025 The Lead Property Officer supports both the Head of Property and Space Utilisation and the Property and Space Manager in managing the Trust's property portfolio, including project delivery, property acquisitions/disposals, and legal obligations. The role involves line managing Property Officers, handling complex property projects from start to finish, managing external consultants, maintaining property databases, and acting as a key contact for property-related enquiries. It requires strong organisational, communication, and property management skills. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Main duties of the job Manage and deliver Trust-wide property projects, especially complex or priority ones. Line manage Property Officer(s), supporting their development and project delivery. Provide legal property advice and liaise with solicitors, estate agents, and planners. Coordinate with other departments to ensure projects meet time and budget targets. Manage minor licence occupation agreements and oversee contract compliance. Maintain and update property databases and statutory returns (e.g., NHS Surplus Land, Insite). Oversee business rates and council tax management, including appeals. Act as first contact for property queries in absence of senior managers. About us comprises over 11,000 dedicated colleagues who every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment. Job responsibilities Lead on land and property acquisitions, disposals, lease/licence negotiations, and legal compliance across the Trusts portfolio. Line manage and develop Property Officers, allocate projects, and conduct performance appraisals. Liaise with external stakeholders and manage external consultants related to property legal, business rates, and commercial matters. Ensure all property data is accurate and submitted for statutory reporting. Manage budgets related to property infrastructure and projects, with delegated authority for spending. Implement policies ensuring legal, statutory, and Trust compliance on property matters. Provide specialist property management advice and support multi-disciplinary teams during property moves or projects. Regularly review property portfolio for compliance, licence agreements, and financial liabilities. Use project management skills to plan, coordinate, and deliver property projects aligned with Trust strategy. Undertake research, maintain comprehensive records, and ensure effective communication internally and externally. Demonstrate leadership, problem-solving, and decision-making capabilities in a complex and dynamic environment. Person Specification Qualifications Educated to degree level in a relevant discipline and/or relevant qualification in property Experience Significant experience in Property Management including property project delivery (irrelevant of public / private sector) Significant property experience in National Health Service or similar environment. Knowledge Property Management Project management Skills Excellent communication including verbal, written and presentational skills Skills and ability to think creatively with positive and enabling attitude (autonomous working) Report writing skills. Experience in operating and using Microsoft packages, Outlook, Word, Excel, Access, and Power Point etc Values All colleagues are expected to demonstrate within their application / interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Nottinghamshire Healthcare NHS Foundation Trust £47,810 to £54,710 a year per annum (pro rata for part time)
Oct 21, 2025
Full time
Go back Nottinghamshire Healthcare NHS Foundation Trust Lead Property Officer The closing date is 12 November 2025 The Lead Property Officer supports both the Head of Property and Space Utilisation and the Property and Space Manager in managing the Trust's property portfolio, including project delivery, property acquisitions/disposals, and legal obligations. The role involves line managing Property Officers, handling complex property projects from start to finish, managing external consultants, maintaining property databases, and acting as a key contact for property-related enquiries. It requires strong organisational, communication, and property management skills. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Main duties of the job Manage and deliver Trust-wide property projects, especially complex or priority ones. Line manage Property Officer(s), supporting their development and project delivery. Provide legal property advice and liaise with solicitors, estate agents, and planners. Coordinate with other departments to ensure projects meet time and budget targets. Manage minor licence occupation agreements and oversee contract compliance. Maintain and update property databases and statutory returns (e.g., NHS Surplus Land, Insite). Oversee business rates and council tax management, including appeals. Act as first contact for property queries in absence of senior managers. About us comprises over 11,000 dedicated colleagues who every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment. Job responsibilities Lead on land and property acquisitions, disposals, lease/licence negotiations, and legal compliance across the Trusts portfolio. Line manage and develop Property Officers, allocate projects, and conduct performance appraisals. Liaise with external stakeholders and manage external consultants related to property legal, business rates, and commercial matters. Ensure all property data is accurate and submitted for statutory reporting. Manage budgets related to property infrastructure and projects, with delegated authority for spending. Implement policies ensuring legal, statutory, and Trust compliance on property matters. Provide specialist property management advice and support multi-disciplinary teams during property moves or projects. Regularly review property portfolio for compliance, licence agreements, and financial liabilities. Use project management skills to plan, coordinate, and deliver property projects aligned with Trust strategy. Undertake research, maintain comprehensive records, and ensure effective communication internally and externally. Demonstrate leadership, problem-solving, and decision-making capabilities in a complex and dynamic environment. Person Specification Qualifications Educated to degree level in a relevant discipline and/or relevant qualification in property Experience Significant experience in Property Management including property project delivery (irrelevant of public / private sector) Significant property experience in National Health Service or similar environment. Knowledge Property Management Project management Skills Excellent communication including verbal, written and presentational skills Skills and ability to think creatively with positive and enabling attitude (autonomous working) Report writing skills. Experience in operating and using Microsoft packages, Outlook, Word, Excel, Access, and Power Point etc Values All colleagues are expected to demonstrate within their application / interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Nottinghamshire Healthcare NHS Foundation Trust £47,810 to £54,710 a year per annum (pro rata for part time)
We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area
Oct 20, 2025
Contract
We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area
Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp Rate: £14.70ph Hours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company. Key Responsibilities: Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out. Discuss residents concerns regarding anti-social behaviour, give advice, log all information on our management systems and confirm in writing to the resident . Action resident s requests regarding any tenancy issues/enquiries. Discuss resident s enquiries regarding their rent, confirm their balance and any arrears. Ensure they have an arrangement to pay off any arrears. Book appointments for surveyors, housing/income officers and contractors etc as required. Follow up complex customer enquiries to ensure they are resolved to our high standards. Adhere to the rota issued, ensure you are available to handle inbound contact when you are scheduled to be so, to keep to scheduled timescales for lunch and any breaks, and keep your additional wrap and other states within target time. Carry out administration tasks required that relate to resolving customer contact. Provide the same service to staff when their request is related to customer service. Keep up to date with policies and procedures to ensure a consistent service is provided to customers. Use time when there is availability and at quiet times to use available information to keep knowledge fresh. Review your own Personal Development Plan and Quality Monitoring action plans to work on improvements where identified. Use all available information when responding to customer enquiries such as previous contact logs, key information regarding vulnerabilities etc. Capture and update relevant customer information on systems as required. Offer suggestions of service improvements that you identify during your dealings with customers. Carry out any tasks commensurate with this post as directed by any member of the Customer Service Management team. Required experience Previous call centre experience or similar front line service experience. Proven evidence of meeting contact handling targets. Evidence of customer service soft skills including empathy, taking ownership Ability to adhere to scheduled timescales / rota. Ability to remain calm in challenging situations, adapting communication style to suits the needs of the customer. Demonstrates our Values and Behaviours. Please apply or call Leah Seber at Build Recruitment for more info
Oct 20, 2025
Seasonal
Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp Rate: £14.70ph Hours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company. Key Responsibilities: Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out. Discuss residents concerns regarding anti-social behaviour, give advice, log all information on our management systems and confirm in writing to the resident . Action resident s requests regarding any tenancy issues/enquiries. Discuss resident s enquiries regarding their rent, confirm their balance and any arrears. Ensure they have an arrangement to pay off any arrears. Book appointments for surveyors, housing/income officers and contractors etc as required. Follow up complex customer enquiries to ensure they are resolved to our high standards. Adhere to the rota issued, ensure you are available to handle inbound contact when you are scheduled to be so, to keep to scheduled timescales for lunch and any breaks, and keep your additional wrap and other states within target time. Carry out administration tasks required that relate to resolving customer contact. Provide the same service to staff when their request is related to customer service. Keep up to date with policies and procedures to ensure a consistent service is provided to customers. Use time when there is availability and at quiet times to use available information to keep knowledge fresh. Review your own Personal Development Plan and Quality Monitoring action plans to work on improvements where identified. Use all available information when responding to customer enquiries such as previous contact logs, key information regarding vulnerabilities etc. Capture and update relevant customer information on systems as required. Offer suggestions of service improvements that you identify during your dealings with customers. Carry out any tasks commensurate with this post as directed by any member of the Customer Service Management team. Required experience Previous call centre experience or similar front line service experience. Proven evidence of meeting contact handling targets. Evidence of customer service soft skills including empathy, taking ownership Ability to adhere to scheduled timescales / rota. Ability to remain calm in challenging situations, adapting communication style to suits the needs of the customer. Demonstrates our Values and Behaviours. Please apply or call Leah Seber at Build Recruitment for more info
Your duties will include: Producing comprehensive initial draft reports to support the submission of planning applications, appeals, policy representations and site appraisals. Monitoring of planning applications and appeals and/or local and neighbourhood plans within specific authorities. Support more senior planners and project managers with specific application and appeal preparation, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback. Complete research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines. Carrying out public engagement, including formal consultation events where necessary. Assisting Graduate Planners within your team with any queries they may have in a positive and constructive manner. To be successful in the role, we are looking for: Planning degree or equivalent qualification with chartered membership of the RTPI or RICS. Planning experience, either within a consultancy or local planning environment. Experience of Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Understanding of the drivers for growth at the local, regional and national level. Excellent writing and verbal communication skills. The ability to communicate to different audiences. The ability to work independently or as part of a team. Effective time management. Strong organizational and coordination skills. Ability to build rapport and relationships, both internally and externally. A strong work ethic.
Oct 19, 2025
Full time
Your duties will include: Producing comprehensive initial draft reports to support the submission of planning applications, appeals, policy representations and site appraisals. Monitoring of planning applications and appeals and/or local and neighbourhood plans within specific authorities. Support more senior planners and project managers with specific application and appeal preparation, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback. Complete research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines. Carrying out public engagement, including formal consultation events where necessary. Assisting Graduate Planners within your team with any queries they may have in a positive and constructive manner. To be successful in the role, we are looking for: Planning degree or equivalent qualification with chartered membership of the RTPI or RICS. Planning experience, either within a consultancy or local planning environment. Experience of Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Understanding of the drivers for growth at the local, regional and national level. Excellent writing and verbal communication skills. The ability to communicate to different audiences. The ability to work independently or as part of a team. Effective time management. Strong organizational and coordination skills. Ability to build rapport and relationships, both internally and externally. A strong work ethic.
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Oct 17, 2025
Seasonal
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
Oct 17, 2025
Full time
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
Title: Homeowner Coordinator Contract Type: 12 months Fixed Term, FT, 35 hours Salary: £26,296 per annum to £28,982 per annum (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Closing Date: 30th October 2025 Interview Dates: 7th November 2025 Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Homeownership Team at L&Q: We're looking for a customer-focused Homeowner Coordinator to support our Homeownership team with providing a wide range of services - from assisting the Homeownership Officer with right to buy sales, staircasing (purchasing further shares), home improvements, lease enquiries, completions and pre-sale enquiries. In this fast-paced role, you'll assist Officers and Management with varied tasks, ensuring smooth case progression and excellent customer communication. You'll need strong administration and organisational skills, a proactive attitude, and the ability to manage multiple priorities. Experience in housing or a property sales environment is desirable. If this sounds like you, we would love for you to apply! Your impact in the role: Deliver knowledgeable, customer-first service to residents, new customers, third parties, and colleagues Support with case management by keeping customers and third parties up to date and assisting in progression of cases through fact-finding processes including sourcing and supplying information or documents Manage incoming enquiries via phone and email, updating customer records accurately Build strong relationships internally and externally to ensure timely delivery of services What you'll bring: Proven track record in an administrative environment, with the ability to manage office processes in a fast-paced, target-driven setting Excellent customer service skills and with a passion for providing exceptional customer service Strong organisational skills, with keen attention to detail and ability to meet deadlines Proficiency in MS Office with accurate data entry skills and ability to use business systems and office applications Excellent written and verbal communication skills Demonstrable collaboration and stakeholder management skills If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Oct 17, 2025
Full time
Title: Homeowner Coordinator Contract Type: 12 months Fixed Term, FT, 35 hours Salary: £26,296 per annum to £28,982 per annum (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Closing Date: 30th October 2025 Interview Dates: 7th November 2025 Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Homeownership Team at L&Q: We're looking for a customer-focused Homeowner Coordinator to support our Homeownership team with providing a wide range of services - from assisting the Homeownership Officer with right to buy sales, staircasing (purchasing further shares), home improvements, lease enquiries, completions and pre-sale enquiries. In this fast-paced role, you'll assist Officers and Management with varied tasks, ensuring smooth case progression and excellent customer communication. You'll need strong administration and organisational skills, a proactive attitude, and the ability to manage multiple priorities. Experience in housing or a property sales environment is desirable. If this sounds like you, we would love for you to apply! Your impact in the role: Deliver knowledgeable, customer-first service to residents, new customers, third parties, and colleagues Support with case management by keeping customers and third parties up to date and assisting in progression of cases through fact-finding processes including sourcing and supplying information or documents Manage incoming enquiries via phone and email, updating customer records accurately Build strong relationships internally and externally to ensure timely delivery of services What you'll bring: Proven track record in an administrative environment, with the ability to manage office processes in a fast-paced, target-driven setting Excellent customer service skills and with a passion for providing exceptional customer service Strong organisational skills, with keen attention to detail and ability to meet deadlines Proficiency in MS Office with accurate data entry skills and ability to use business systems and office applications Excellent written and verbal communication skills Demonstrable collaboration and stakeholder management skills If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Ashfield District Council
Kirkby-in-ashfield, Nottinghamshire
Ashfield District Council have an exciting opportunity for a Senior Repairs Technician Plumbing and Heating to join the team based in Ashfield . You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £35,412 - £38,220 per annum. We are seeking a highly skilled and experienced Plumbing & Heating Senior Repairs Technician with a strong background in plumbing and heating systems to join our dynamic property maintenance team. You ll play a key role in ensuring high standards of repair and customer satisfaction across tenanted properties. You will be required to Carry out repairs, installations, and maintenance of domestic plumbing and heating systems Diagnose faults and provide effective solutions with minimal disruption to residents Lead and mentor a team of technicians, ensuring compliance with Gas safety regulations Maintain accurate records of work completed using mobile technology Liaise with tenants, housing officers, and contractors to deliver high-quality service Closing date: 2 November 2025 Interview date: 21 November 2025 Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community. Why not click apply today? Don t miss out on this opportunity to develop your career as our Senior Repairs Technician. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Oct 17, 2025
Full time
Ashfield District Council have an exciting opportunity for a Senior Repairs Technician Plumbing and Heating to join the team based in Ashfield . You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £35,412 - £38,220 per annum. We are seeking a highly skilled and experienced Plumbing & Heating Senior Repairs Technician with a strong background in plumbing and heating systems to join our dynamic property maintenance team. You ll play a key role in ensuring high standards of repair and customer satisfaction across tenanted properties. You will be required to Carry out repairs, installations, and maintenance of domestic plumbing and heating systems Diagnose faults and provide effective solutions with minimal disruption to residents Lead and mentor a team of technicians, ensuring compliance with Gas safety regulations Maintain accurate records of work completed using mobile technology Liaise with tenants, housing officers, and contractors to deliver high-quality service Closing date: 2 November 2025 Interview date: 21 November 2025 Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community. Why not click apply today? Don t miss out on this opportunity to develop your career as our Senior Repairs Technician. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Architectural Technician, Stratford-upon-Avon, 32k - 35k DOE If you would like to know more information about this opportunity, please contact Sophie Randle at RGB Recruitment ASAP! Opportunity for an Architectural Technician to join a busy property and planning consultancy in Stratford-upon-Avon. This is an opportunity to become part of a growing business that works across multiple counties in the Midlands and surrounding regions. The company has a long-standing presence in the market, delivering a wide range of professional services spanning property management, development, valuation, planning, and design. They have built strong networks within local communities and are well-regarded for their expertise and client-focused approach. The role: Creating accurate technical drawings and plans using CAD/Revit, including layouts, elevations, and detailed schematics. Producing supporting documentation such as project briefs, scopes of work, and planning submissions. Carrying out site visits to assess potential development opportunities and reviewing relevant planning policies. Preparing and managing applications through the planning process. Collaborating with colleagues to broaden planning knowledge and gain exposure to varied projects. Maintaining regular communication with clients, consultants, and planning officers. Advising on land use, diversification, and potential opportunities to enhance property value. Requirements: Degree or equivalent in architecture, ideally with exposure to planning studies. At least 2 years of relevant experience, including time spent in private practice. Skilled at producing professional visual material to support applications, such as rendered drawings and presentation documents. Confident in reviewing and developing design concepts for residential and commercial schemes. Comfortable presenting ideas to clients and stakeholders. Competent in AutoCAD and/or Revit. Knowledge of UK building regulations and planning policy, with proven ability to deliver compliant and visually appealing drawings. Strong organisational skills with the ability to manage deadlines and workloads independently. Full UK driving licence and access to a vehicle.
Oct 17, 2025
Full time
Architectural Technician, Stratford-upon-Avon, 32k - 35k DOE If you would like to know more information about this opportunity, please contact Sophie Randle at RGB Recruitment ASAP! Opportunity for an Architectural Technician to join a busy property and planning consultancy in Stratford-upon-Avon. This is an opportunity to become part of a growing business that works across multiple counties in the Midlands and surrounding regions. The company has a long-standing presence in the market, delivering a wide range of professional services spanning property management, development, valuation, planning, and design. They have built strong networks within local communities and are well-regarded for their expertise and client-focused approach. The role: Creating accurate technical drawings and plans using CAD/Revit, including layouts, elevations, and detailed schematics. Producing supporting documentation such as project briefs, scopes of work, and planning submissions. Carrying out site visits to assess potential development opportunities and reviewing relevant planning policies. Preparing and managing applications through the planning process. Collaborating with colleagues to broaden planning knowledge and gain exposure to varied projects. Maintaining regular communication with clients, consultants, and planning officers. Advising on land use, diversification, and potential opportunities to enhance property value. Requirements: Degree or equivalent in architecture, ideally with exposure to planning studies. At least 2 years of relevant experience, including time spent in private practice. Skilled at producing professional visual material to support applications, such as rendered drawings and presentation documents. Confident in reviewing and developing design concepts for residential and commercial schemes. Comfortable presenting ideas to clients and stakeholders. Competent in AutoCAD and/or Revit. Knowledge of UK building regulations and planning policy, with proven ability to deliver compliant and visually appealing drawings. Strong organisational skills with the ability to manage deadlines and workloads independently. Full UK driving licence and access to a vehicle.
A London Local Authority is looking for a Reviews & Service Improvement Manager to join their Housing Service on an interim basis. You'll be stepping into a service that's just completed a major restructure, with a strong focus on improving quality, accountability and consistency across homelessness decisions. The aim of this role is to lead the Reviews function while also helping identify and fix the service issues that lead to reviews in the first place. You will need to have prior experience writing S202 Reviews (Part 6 and 7), and management experience within the Homeless Sector. You will also need to be confident to challenge and influence processes in a constructive way. You'll manage a small team of around four officers, overseeing both Part VI and Part VII reviews, and working closely with managers across the wider Housing Options service. This is a hands-on, problem-solving role - ideal for someone who can look beyond the decision letter, spot patterns, and feed insights back into training and process improvement. The rate is around 400 per day (umbrella), 1 day in the office every 2 weeks, with interviews to be schedules early next month. If this sounds like you, send your CV to (url removed).
Oct 17, 2025
Contract
A London Local Authority is looking for a Reviews & Service Improvement Manager to join their Housing Service on an interim basis. You'll be stepping into a service that's just completed a major restructure, with a strong focus on improving quality, accountability and consistency across homelessness decisions. The aim of this role is to lead the Reviews function while also helping identify and fix the service issues that lead to reviews in the first place. You will need to have prior experience writing S202 Reviews (Part 6 and 7), and management experience within the Homeless Sector. You will also need to be confident to challenge and influence processes in a constructive way. You'll manage a small team of around four officers, overseeing both Part VI and Part VII reviews, and working closely with managers across the wider Housing Options service. This is a hands-on, problem-solving role - ideal for someone who can look beyond the decision letter, spot patterns, and feed insights back into training and process improvement. The rate is around 400 per day (umbrella), 1 day in the office every 2 weeks, with interviews to be schedules early next month. If this sounds like you, send your CV to (url removed).
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Oct 17, 2025
Contract
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 17, 2025
Full time
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Site Manager -Retrofit and planned works £50-60k + package and Benefits Full-time, permanent position Based in Battersea YOU MUST HAVE A STRONG RETROFIT BACKGROUND TO BE CONSIDERED FOR THIS ROLE. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Battersea.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
Oct 17, 2025
Full time
Site Manager -Retrofit and planned works £50-60k + package and Benefits Full-time, permanent position Based in Battersea YOU MUST HAVE A STRONG RETROFIT BACKGROUND TO BE CONSIDERED FOR THIS ROLE. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Battersea.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 60K + car allowance or company van + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
Site Manager - Planned retrofit works £50k - £55k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 17, 2025
Full time
Site Manager - Planned retrofit works £50k - £55k + Package + Benefits Basildon based CSCS MANAGERS CARD/IOSH MANAGING SAFELY/NVQ LEVEL 4 OR ABOVE REQUIRED We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Basildon area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Site Manager - Social Housing Planned works Salary: £46,000 + car allowance or company vehicle Full-time, permanent Based in Oldbury We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Oldbury.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + benefits. For your chance of securing this role please apply online now, or for more information, call Lucy on !
Oct 17, 2025
Full time
Site Manager - Social Housing Planned works Salary: £46,000 + car allowance or company vehicle Full-time, permanent Based in Oldbury We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a planned works project for Social Housing in Oldbury.This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary + car allowance or company van + benefits. For your chance of securing this role please apply online now, or for more information, call Lucy on !
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Harrogate/SelbyFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Oct 17, 2025
Full time
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Harrogate/SelbyFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Oct 17, 2025
Full time
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £22.27 Umbrella £29.45 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
Oct 17, 2025
Full time
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £22.27 Umbrella £29.45 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £18.86 Umbrella £24.95 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
Oct 17, 2025
Full time
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £18.86 Umbrella £24.95 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 4 days based in the office and 1 day from home Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills Must be available to interview from the 2nd of October & WC 6th of October and start WC 13th October
Oct 17, 2025
Full time
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 4 days based in the office and 1 day from home Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills Must be available to interview from the 2nd of October & WC 6th of October and start WC 13th October
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