Your duties will include: Producing comprehensive initial draft reports to support the submission of planning applications, appeals, policy representations and site appraisals. Monitoring of planning applications and appeals and/or local and neighbourhood plans within specific authorities. Support more senior planners and project managers with specific application and appeal preparation, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback. Complete research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines. Carrying out public engagement, including formal consultation events where necessary. Assisting Graduate Planners within your team with any queries they may have in a positive and constructive manner. To be successful in the role, we are looking for: Planning degree or equivalent qualification with chartered membership of the RTPI or RICS. Planning experience, either within a consultancy or local planning environment. Experience of Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Understanding of the drivers for growth at the local, regional and national level. Excellent writing and verbal communication skills. The ability to communicate to different audiences. The ability to work independently or as part of a team. Effective time management. Strong organizational and coordination skills. Ability to build rapport and relationships, both internally and externally. A strong work ethic.
Oct 19, 2025
Full time
Your duties will include: Producing comprehensive initial draft reports to support the submission of planning applications, appeals, policy representations and site appraisals. Monitoring of planning applications and appeals and/or local and neighbourhood plans within specific authorities. Support more senior planners and project managers with specific application and appeal preparation, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback. Complete research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines. Carrying out public engagement, including formal consultation events where necessary. Assisting Graduate Planners within your team with any queries they may have in a positive and constructive manner. To be successful in the role, we are looking for: Planning degree or equivalent qualification with chartered membership of the RTPI or RICS. Planning experience, either within a consultancy or local planning environment. Experience of Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Understanding of the drivers for growth at the local, regional and national level. Excellent writing and verbal communication skills. The ability to communicate to different audiences. The ability to work independently or as part of a team. Effective time management. Strong organizational and coordination skills. Ability to build rapport and relationships, both internally and externally. A strong work ethic.
Must be an experienced Housing Officer, particularly with Anti-Social Behaviour and Neighbourhood Management . They will be based in Harrogate . key job roles -The allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The postholder will be working as part of a small team of housing professionals committed to providing a high-quality housing management service to a defined area of the district of North Yorkshire. -The post holder will be required to work in partnership with both internal teams and external partners in the delivery of the job requirements. -Some of the key job roles will include the allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The job holder will be expected to undertake other duties and responsibilities relevant to the nature and scope of the post. This post involves spoken communications, so a confident use of English language is required.
Oct 16, 2025
Seasonal
Must be an experienced Housing Officer, particularly with Anti-Social Behaviour and Neighbourhood Management . They will be based in Harrogate . key job roles -The allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The postholder will be working as part of a small team of housing professionals committed to providing a high-quality housing management service to a defined area of the district of North Yorkshire. -The post holder will be required to work in partnership with both internal teams and external partners in the delivery of the job requirements. -Some of the key job roles will include the allocation and management of council housing, monitoring introductory tenancies, which may include court attendance, dealing with breaches of tenancy, promoting tenant participation, and liaising with other services and external agencies. -The job holder will be expected to undertake other duties and responsibilities relevant to the nature and scope of the post. This post involves spoken communications, so a confident use of English language is required.
Neighbourhood Officer Temporary, 8-12 weeks 27 Umbrella Manchester Hamilton Woods Associates are currently recruiting for a Neighbourhood Officer to join an organisation based in Manchester. Duties & Responsibilities of the Neighbourhood Officer: Identify and manage low level breaches of tenancy Conduct estate inspections and tenancy visits Liaise with third party agencies including local authorities, police and support services Manage anti-social behaviour Support the provision of an effective void, repairs and maintenance service Essential Requirements of the Neighbourhood Officer: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Oct 15, 2025
Seasonal
Neighbourhood Officer Temporary, 8-12 weeks 27 Umbrella Manchester Hamilton Woods Associates are currently recruiting for a Neighbourhood Officer to join an organisation based in Manchester. Duties & Responsibilities of the Neighbourhood Officer: Identify and manage low level breaches of tenancy Conduct estate inspections and tenancy visits Liaise with third party agencies including local authorities, police and support services Manage anti-social behaviour Support the provision of an effective void, repairs and maintenance service Essential Requirements of the Neighbourhood Officer: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Development Officer Location: Hybrid and Didsbury, Manchester Salary: 34,081 - 37,476 Full time / 35 hours per week / Permanent Agile working with 2/3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role Are you ready to jumpstart your career in a dynamic and growing sector? We have an exciting opportunity for an experienced Development Officer to join our development team and be a key player in project managing innovative building and refurbishment projects and delivering new developments. This role is perfect for someone eager to expand their skill set, work closely with experienced professionals, and make a real impact on our team's success. If you are organized, adaptable, and ready to work in a fast-paced environment, this role could be your chance to shine. Candidates For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Hands-on Experience: You will run your own projects, contribute to new business generation, and gain exposure to both the development and sales sectors, offering insight into exciting new projects and processes. Growth Potential: This role is a fantastic opportunity for someone who wants to develop their career in housing development and work as part of a successful team contributing to the delivery of affordable homes in South Manchester. Supportive Team Environment: Working as part of a dynamic team that values your contributions and offers ongoing support and professional development. Variety: No two days will be the same: Our development staff are all expected to contribute to every stage of the development process. If you have at least one years' experience in working in Housing Development, have a full Driving Licence and are ready to get stuck in we would love to hear from you. Apply today through our website. We cannot wait to hear from you. Closing Date: Friday 31 October 2025 Interview Date: 13 November 2025 For an informal discussion please contact Jo McKendrick, Head of Development on (phone number removed) or email at or Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Oct 15, 2025
Full time
Development Officer Location: Hybrid and Didsbury, Manchester Salary: 34,081 - 37,476 Full time / 35 hours per week / Permanent Agile working with 2/3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role Are you ready to jumpstart your career in a dynamic and growing sector? We have an exciting opportunity for an experienced Development Officer to join our development team and be a key player in project managing innovative building and refurbishment projects and delivering new developments. This role is perfect for someone eager to expand their skill set, work closely with experienced professionals, and make a real impact on our team's success. If you are organized, adaptable, and ready to work in a fast-paced environment, this role could be your chance to shine. Candidates For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Hands-on Experience: You will run your own projects, contribute to new business generation, and gain exposure to both the development and sales sectors, offering insight into exciting new projects and processes. Growth Potential: This role is a fantastic opportunity for someone who wants to develop their career in housing development and work as part of a successful team contributing to the delivery of affordable homes in South Manchester. Supportive Team Environment: Working as part of a dynamic team that values your contributions and offers ongoing support and professional development. Variety: No two days will be the same: Our development staff are all expected to contribute to every stage of the development process. If you have at least one years' experience in working in Housing Development, have a full Driving Licence and are ready to get stuck in we would love to hear from you. Apply today through our website. We cannot wait to hear from you. Closing Date: Friday 31 October 2025 Interview Date: 13 November 2025 For an informal discussion please contact Jo McKendrick, Head of Development on (phone number removed) or email at or Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Resident Liaison Officer - Social Housing Planned Works Based in Birmingham with travel to Oldbury & Tamworth Full time, permanent up to 29 ,000 + car allowance OR company van & fuel card Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Birmingham. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
Oct 14, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Birmingham with travel to Oldbury & Tamworth Full time, permanent up to 29 ,000 + car allowance OR company van & fuel card Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Birmingham. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch across East Anglia, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge. The working pattern is hybrid. A car driver is essential as you will be required to travel across the East Anglia patch. Office attendance of one day in Stratford (East London), the rest of week is agile. For further information please submit your CV in the strictest of confidence.
Oct 14, 2025
Seasonal
Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch across East Anglia, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge. The working pattern is hybrid. A car driver is essential as you will be required to travel across the East Anglia patch. Office attendance of one day in Stratford (East London), the rest of week is agile. For further information please submit your CV in the strictest of confidence.
Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London , delivering a high-quality and proactive housing management service to residents. Key Responsibilities: Provide a responsive and professional tenancy management service, resolving resident queries efficiently. Conduct property and tenancy visits to ensure compliance with tenancy agreements. Manage low-level ASB and nuisance issues , escalating complex cases to specialist officers. Work with the Rent Income team to address payment discrepancies and support arrears recovery. Oversee the voids process , including advertising, shortlisting, and coordinating void works. Liaise with the Repairs team to ensure maintenance issues are completed promptly. Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: Proven experience in housing management or neighbourhood services . Excellent communication, organisational, and problem-solving skills. Ability to manage a varied caseload independently. Full UK driving licence and access to a vehicle (travel across East Anglia required). Comfortable working in a hybrid and agile environment.
Oct 14, 2025
Contract
Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London , delivering a high-quality and proactive housing management service to residents. Key Responsibilities: Provide a responsive and professional tenancy management service, resolving resident queries efficiently. Conduct property and tenancy visits to ensure compliance with tenancy agreements. Manage low-level ASB and nuisance issues , escalating complex cases to specialist officers. Work with the Rent Income team to address payment discrepancies and support arrears recovery. Oversee the voids process , including advertising, shortlisting, and coordinating void works. Liaise with the Repairs team to ensure maintenance issues are completed promptly. Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: Proven experience in housing management or neighbourhood services . Excellent communication, organisational, and problem-solving skills. Ability to manage a varied caseload independently. Full UK driving licence and access to a vehicle (travel across East Anglia required). Comfortable working in a hybrid and agile environment.
Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in East London. What the job will be doing To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. To build meaningful and trusting relationships with residents on patch. To own the primary relationship with residents living on patch and act as the voice of residents. To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. To seek out resident views and to listen and act. To represent and champion residents. To act as the advocate for residents in getting things resolved at pace and quality. To co-ordinate issues on behalf of residents. What you will need Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold management, tenancy fraud and anti-social behaviour including but not limited to dealing with domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding. Property management - facilities management, communal inspections and service charges including relevant Housing and Immigration Law and Welfare Reform. Experience of working with tenants and/or leaseholders Risk Management. Compliance in terms of tenancy management and property management. Exceptional customer service. Ability to quickly simplify and disseminate complex information. The confidence and determination to do the right thing by residents and challenge the norm. Operational knowledge of the regulatory environment for housing associations. Awareness of budget management and value for money. A natural curiosity and persistence around getting answers and clarity. Able to communicate effectively with a variety of audiences. A problem solver. Demonstrates empathy and care when interacting with others. A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles. Industry Housing
Oct 14, 2025
Seasonal
Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in East London. What the job will be doing To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. To build meaningful and trusting relationships with residents on patch. To own the primary relationship with residents living on patch and act as the voice of residents. To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. To seek out resident views and to listen and act. To represent and champion residents. To act as the advocate for residents in getting things resolved at pace and quality. To co-ordinate issues on behalf of residents. What you will need Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold management, tenancy fraud and anti-social behaviour including but not limited to dealing with domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding. Property management - facilities management, communal inspections and service charges including relevant Housing and Immigration Law and Welfare Reform. Experience of working with tenants and/or leaseholders Risk Management. Compliance in terms of tenancy management and property management. Exceptional customer service. Ability to quickly simplify and disseminate complex information. The confidence and determination to do the right thing by residents and challenge the norm. Operational knowledge of the regulatory environment for housing associations. Awareness of budget management and value for money. A natural curiosity and persistence around getting answers and clarity. Able to communicate effectively with a variety of audiences. A problem solver. Demonstrates empathy and care when interacting with others. A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles. Industry Housing
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 14, 2025
Contract
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Reed Specialist Recruitment
Welwyn Garden City, Hertfordshire
Housing Admin Location: Welwyn Garden City, fully onsite Job Type: Full-time 12-week temp contract Salary: 15.72 per hour PAYE We are seeking a Housing Admin to join a Neighbourhood & Enforcement team. This role is crucial in providing a customer-focused, proactive, and high-quality administration service to support the delivery of neighbourhood and estate management functions to tenants and leaseholders across the borough. Day-to-day of the role: Support the delivery of a comprehensive, high-quality, efficient, and compliant tenancy, housing, and estate management service. Provide responsive and customer-focused service on a wide range of customer enquiries via personal contact, ensuring a high level of customer service. Manage and coordinate the administration of a range of applications, working collaboratively with internal teams and Neighbourhood Officers. Facilitate the customer-facing delivery of the allocations process, ensuring viewing and sign-up appointments are arranged promptly. Undertake the administration of letting garages and store sheds, ensuring processes are managed collaboratively and effectively. Assist in maintaining 'sterile environments' within communal areas by managing education, assistance, and removal of items deemed to be a health and safety risk. Coordinate inspections of grounds maintenance and provide evidence of high-value ad-hoc grounds maintenance works on completion. Administer locally agreed schemes to ensure a customer-focused and efficient service to residents. Ensure information and records are accurately recorded on the council's shared housing management database. Required Skills & Qualifications: Background in a local authority or social housing-based environment. Full driving licence and access to a car. Experience in providing customer service and administration within a housing based environment. Ability to provide accurate data and information, develop creative solutions to problems, and multi-task and prioritise often conflicting tasks. Excellent level of written and verbal communication skills tailored towards a range of audiences. Intermediate level of IT literacy with Microsoft Packages, especially MS Word and Outlook. To apply for the Housing Admin position, please submit your CV detailing your experience relevant to the role.
Oct 13, 2025
Seasonal
Housing Admin Location: Welwyn Garden City, fully onsite Job Type: Full-time 12-week temp contract Salary: 15.72 per hour PAYE We are seeking a Housing Admin to join a Neighbourhood & Enforcement team. This role is crucial in providing a customer-focused, proactive, and high-quality administration service to support the delivery of neighbourhood and estate management functions to tenants and leaseholders across the borough. Day-to-day of the role: Support the delivery of a comprehensive, high-quality, efficient, and compliant tenancy, housing, and estate management service. Provide responsive and customer-focused service on a wide range of customer enquiries via personal contact, ensuring a high level of customer service. Manage and coordinate the administration of a range of applications, working collaboratively with internal teams and Neighbourhood Officers. Facilitate the customer-facing delivery of the allocations process, ensuring viewing and sign-up appointments are arranged promptly. Undertake the administration of letting garages and store sheds, ensuring processes are managed collaboratively and effectively. Assist in maintaining 'sterile environments' within communal areas by managing education, assistance, and removal of items deemed to be a health and safety risk. Coordinate inspections of grounds maintenance and provide evidence of high-value ad-hoc grounds maintenance works on completion. Administer locally agreed schemes to ensure a customer-focused and efficient service to residents. Ensure information and records are accurately recorded on the council's shared housing management database. Required Skills & Qualifications: Background in a local authority or social housing-based environment. Full driving licence and access to a car. Experience in providing customer service and administration within a housing based environment. Ability to provide accurate data and information, develop creative solutions to problems, and multi-task and prioritise often conflicting tasks. Excellent level of written and verbal communication skills tailored towards a range of audiences. Intermediate level of IT literacy with Microsoft Packages, especially MS Word and Outlook. To apply for the Housing Admin position, please submit your CV detailing your experience relevant to the role.
Howells Solutions Limited
St. Albans, Hertfordshire
Resident Liaison Officer - Social Housing Planned Works Based in St Albans (limited travel!) Full time, 12 month FTC 27,000 - 30,000 + company van & fuel card Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in St Albans. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
Oct 13, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Based in St Albans (limited travel!) Full time, 12 month FTC 27,000 - 30,000 + company van & fuel card Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in St Albans. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
Resident Liaison Officer - Social Housing Planned Works Based in Hemel Hempstead Full time, permanent 30,000 - 31,000 + car allowance OR company van & fuel card We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hemel Hempstead and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Oct 13, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Hemel Hempstead Full time, permanent 30,000 - 31,000 + car allowance OR company van & fuel card We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hemel Hempstead and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Reed Specialist Recruitment
Welwyn Garden City, Hertfordshire
Housing Estate Services Support Officer Location: Welwyn Garden City, fully onsite Job Type: Full-time 12-week temp contract Salary: 15.72 per hour PAYE We are seeking a Housing Estate Services Support Officer to join a Neighbourhood & Enforcement team. This role is crucial in providing a customer-focused, proactive, and high-quality administration service to support the delivery of neighbourhood and estate management functions to tenants and leaseholders across the borough. Day-to-day of the role: Support the delivery of a comprehensive, high-quality, efficient, and compliant tenancy, housing, and estate management service. Provide responsive and customer-focused service on a wide range of customer enquiries via personal contact, ensuring a high level of customer service. Manage and coordinate the administration of a range of applications, working collaboratively with internal teams and Neighbourhood Officers. Facilitate the customer-facing delivery of the allocations process, ensuring viewing and sign-up appointments are arranged promptly. Undertake the administration of letting garages and store sheds, ensuring processes are managed collaboratively and effectively. Assist in maintaining 'sterile environments' within communal areas by managing education, assistance, and removal of items deemed to be a health and safety risk. Coordinate inspections of grounds maintenance and provide evidence of high-value ad-hoc grounds maintenance works on completion. Administer locally agreed schemes to ensure a customer-focused and efficient service to residents. Ensure information and records are accurately recorded on the council's shared housing management database. Required Skills & Qualifications: Background in a local authority or social housing-based environment. Full driving licence and access to a car. Experience in providing customer service and administration within a housing based environment. Ability to provide accurate data and information, develop creative solutions to problems, and multi-task and prioritise often conflicting tasks. Excellent level of written and verbal communication skills tailored towards a range of audiences. Intermediate level of IT literacy with Microsoft Packages, especially MS Word and Outlook. To apply for the Housing Estate Services Support Officer position, please submit your CV detailing your experience relevant to the role.
Oct 10, 2025
Seasonal
Housing Estate Services Support Officer Location: Welwyn Garden City, fully onsite Job Type: Full-time 12-week temp contract Salary: 15.72 per hour PAYE We are seeking a Housing Estate Services Support Officer to join a Neighbourhood & Enforcement team. This role is crucial in providing a customer-focused, proactive, and high-quality administration service to support the delivery of neighbourhood and estate management functions to tenants and leaseholders across the borough. Day-to-day of the role: Support the delivery of a comprehensive, high-quality, efficient, and compliant tenancy, housing, and estate management service. Provide responsive and customer-focused service on a wide range of customer enquiries via personal contact, ensuring a high level of customer service. Manage and coordinate the administration of a range of applications, working collaboratively with internal teams and Neighbourhood Officers. Facilitate the customer-facing delivery of the allocations process, ensuring viewing and sign-up appointments are arranged promptly. Undertake the administration of letting garages and store sheds, ensuring processes are managed collaboratively and effectively. Assist in maintaining 'sterile environments' within communal areas by managing education, assistance, and removal of items deemed to be a health and safety risk. Coordinate inspections of grounds maintenance and provide evidence of high-value ad-hoc grounds maintenance works on completion. Administer locally agreed schemes to ensure a customer-focused and efficient service to residents. Ensure information and records are accurately recorded on the council's shared housing management database. Required Skills & Qualifications: Background in a local authority or social housing-based environment. Full driving licence and access to a car. Experience in providing customer service and administration within a housing based environment. Ability to provide accurate data and information, develop creative solutions to problems, and multi-task and prioritise often conflicting tasks. Excellent level of written and verbal communication skills tailored towards a range of audiences. Intermediate level of IT literacy with Microsoft Packages, especially MS Word and Outlook. To apply for the Housing Estate Services Support Officer position, please submit your CV detailing your experience relevant to the role.
Eden Brown are seeking a temporary ASB Officer working a contract in Manchester Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Oct 09, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Manchester Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Housing Officer Shrewsbury, Shropshire 33,000 - 35,000 per annum Permanent, Full-Time About the Role Think Recruitment are delighted to be working in partnership with a well-respected housing provider in Shrewsbury who are looking for a dedicated Housing Officer to join their team on a permanent basis. This is an excellent opportunity for someone with a passion for community engagement and tenancy management to make a real difference in residents' lives. As a Housing Officer, you'll be responsible for managing a patch of general needs properties, providing a responsive and proactive housing management service. You'll build strong relationships with tenants, ensure compliance with tenancy agreements, and work collaboratively with internal and external teams to maintain safe and sustainable tenancies. Key Responsibilities Manage a designated patch of properties, acting as the main point of contact for tenants. Deal with tenancy issues including ASB, rent arrears, and tenancy breaches in line with policy. Conduct regular estate inspections and identify improvements to the neighbourhood environment. Support tenants with tenancy sustainment and signpost to appropriate support services. Work closely with income, repairs, and housing support teams to deliver a high-quality, customer-focused service. Maintain accurate records and case notes in line with data protection and organisational policies. About You Experience working in a housing management or tenancy services role. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy management best practice. Confident in handling challenging situations and resolving disputes effectively. Full UK driving licence and access to a vehicle. What's on Offer Competitive salary and benefits package. Ongoing professional development and training opportunities. Supportive team culture with a focus on work-life balance. Opportunity to make a meaningful impact in the local community. If you're passionate about delivering quality housing services and supporting residents to thrive, we'd love to hear from you. INDPS
Oct 08, 2025
Full time
Housing Officer Shrewsbury, Shropshire 33,000 - 35,000 per annum Permanent, Full-Time About the Role Think Recruitment are delighted to be working in partnership with a well-respected housing provider in Shrewsbury who are looking for a dedicated Housing Officer to join their team on a permanent basis. This is an excellent opportunity for someone with a passion for community engagement and tenancy management to make a real difference in residents' lives. As a Housing Officer, you'll be responsible for managing a patch of general needs properties, providing a responsive and proactive housing management service. You'll build strong relationships with tenants, ensure compliance with tenancy agreements, and work collaboratively with internal and external teams to maintain safe and sustainable tenancies. Key Responsibilities Manage a designated patch of properties, acting as the main point of contact for tenants. Deal with tenancy issues including ASB, rent arrears, and tenancy breaches in line with policy. Conduct regular estate inspections and identify improvements to the neighbourhood environment. Support tenants with tenancy sustainment and signpost to appropriate support services. Work closely with income, repairs, and housing support teams to deliver a high-quality, customer-focused service. Maintain accurate records and case notes in line with data protection and organisational policies. About You Experience working in a housing management or tenancy services role. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy management best practice. Confident in handling challenging situations and resolving disputes effectively. Full UK driving licence and access to a vehicle. What's on Offer Competitive salary and benefits package. Ongoing professional development and training opportunities. Supportive team culture with a focus on work-life balance. Opportunity to make a meaningful impact in the local community. If you're passionate about delivering quality housing services and supporting residents to thrive, we'd love to hear from you. INDPS
Job Title: Resident Liaison Officer Salary: 36,000 t0 38,000 Contract: Full-time, Permanent Location: Waterloo, London Sector: Social Housing About the Role Are you passionate about making a real difference in communities? Our client is seeking a Resident Liaison Officer to join their team and play a vital role in shaping neighbourhoods across South London. This is a hybrid role based in Waterloo , supporting the delivery of planned improvement works while ensuring that residents are informed, supported, and engaged every step of the way. Key Responsibilities Lead resident engagement for planned maintenance and improvement works across housing estates Organise community events, resident consultations, and feedback surveys to gather input and improve services Act as the first point of contact for residents, providing support through decant and rehousing processes Promote social value and foster relationships with local authorities, contractors, and other key stakeholders Collaborate with internal teams to meet shared goals and drive neighbourhood improvements About You Previous experience in customer service or resident engagement roles Excellent communication skills and the ability to build strong partnerships A good understanding of social housing operations, particularly around decanting and rehousing Organised and adaptable, with the ability to manage competing priorities A full, clean driving licence and access to a vehicle Benefits 29 days annual leave 4%-6% pension contribution Hybrid working And much more Ready to make a difference in social housing? If you're committed to empowering residents and improving communities, we'd love to hear from you. Apply today to become part of a team making real change happen.
Oct 07, 2025
Full time
Job Title: Resident Liaison Officer Salary: 36,000 t0 38,000 Contract: Full-time, Permanent Location: Waterloo, London Sector: Social Housing About the Role Are you passionate about making a real difference in communities? Our client is seeking a Resident Liaison Officer to join their team and play a vital role in shaping neighbourhoods across South London. This is a hybrid role based in Waterloo , supporting the delivery of planned improvement works while ensuring that residents are informed, supported, and engaged every step of the way. Key Responsibilities Lead resident engagement for planned maintenance and improvement works across housing estates Organise community events, resident consultations, and feedback surveys to gather input and improve services Act as the first point of contact for residents, providing support through decant and rehousing processes Promote social value and foster relationships with local authorities, contractors, and other key stakeholders Collaborate with internal teams to meet shared goals and drive neighbourhood improvements About You Previous experience in customer service or resident engagement roles Excellent communication skills and the ability to build strong partnerships A good understanding of social housing operations, particularly around decanting and rehousing Organised and adaptable, with the ability to manage competing priorities A full, clean driving licence and access to a vehicle Benefits 29 days annual leave 4%-6% pension contribution Hybrid working And much more Ready to make a difference in social housing? If you're committed to empowering residents and improving communities, we'd love to hear from you. Apply today to become part of a team making real change happen.
South Africa Tempest Resourcing
Portsmouth, Hampshire
Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role
Oct 06, 2025
Seasonal
Neighbourhood Housing Officer Location: Gosport (Hybrid travel within local area) Contract Type: Full-time, Permanent Hours: 37 hours per week (Monday to Friday, flexible working) Salary: Competitive, plus benefits About the Role Gosport Borough Council is seeking a dedicated and proactive Neighbourhood Housing Officer to join our Housing Services team. This is a varied, customer-focused role where you'll manage a patch of around 350 properties, ensuring our tenants receive exceptional service and support to maintain successful tenancies. You'll work with residents, contractors, and partner agencies to promote the social, environmental, and economic wellbeing of local communities. From managing rent and addressing anti-social behaviour to supporting tenants in need, you'll play a vital role in building safer, happier neighbourhoods. Key Responsibilities Deliver a high-quality housing management service across a defined patch of council properties. Build strong relationships with tenants and resolve tenancy-related issues promptly and professionally. Maximise rental income by providing financial advice and identifying barriers to payment. Address anti-social behaviour through appropriate interventions and partnership working. Carry out home visits, tenancy inspections, and void property checks. Collaborate with internal departments and external agencies to help tenants sustain their tenancies. Attend court hearings or resident meetings as required. Maintain accurate case notes, records, and documentation in line with policy and legislation. What We're Looking For We're looking for someone with a passion for social housing and a commitment to providing excellent customer service . You should be calm under pressure, confident communicating with a diverse range of people, and determined to find solutions even in challenging situations. You should have: Experience in housing management , tenant support , or neighbourhood services . Strong interpersonal, communication, and conflict resolution skills. Understanding of housing law , tenancy agreements , and anti-social behaviour procedures . Awareness of welfare benefits and debt management support . Confidence managing a busy workload with competing priorities. A valid driving licence and access to a car (essential). Why Join Us This is an opportunity to make a tangible difference in the community every day. You'll be part of a supportive, motivated housing team that takes pride in helping Gosport's residents thrive. How to Apply Please email your CV and a short supporting statement outlining how your experience matches this role
Tenancy Support Officer Notting Hill, Kensington and surrounding areas - Hybrid Duration - 6 months Hourly rate - 21.15 - 27.69 per hour Sellick Partnership is pleased to assist a Housing organisation in the London area with the recruitment of a Tenancy Support Officer to deliver a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. Duties of the Tenancy Support Officer include: Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. As the Tenancy Support Officer you will have: An Enhanced DBS or capacity to process one A full driving licence and use of own vehicle for business use Housing training and/or experience If you believe you would be suitable for this role, apply now. For more information, contact Josh Meek at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Oct 03, 2025
Contract
Tenancy Support Officer Notting Hill, Kensington and surrounding areas - Hybrid Duration - 6 months Hourly rate - 21.15 - 27.69 per hour Sellick Partnership is pleased to assist a Housing organisation in the London area with the recruitment of a Tenancy Support Officer to deliver a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. Duties of the Tenancy Support Officer include: Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. As the Tenancy Support Officer you will have: An Enhanced DBS or capacity to process one A full driving licence and use of own vehicle for business use Housing training and/or experience If you believe you would be suitable for this role, apply now. For more information, contact Josh Meek at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer Southampton Full Time Temporary Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city. THE ROLE As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes. Key responsibilities include: Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches. Carrying out tenancy sign-ups, settling-in visits, and tenancy checks. Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies. Conducting estate inspections and ensuring estates are maintained to a high standard. Building strong landlord/tenant relationships and supporting tenant participation. Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens. Preparing reports, attending court when required, and ensuring accurate records are maintained. THE CANDIDATE The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association. Essential experience and skills: Strong knowledge of tenancy and estate management. Experience managing anti-social behaviour casework. Ability to work independently and manage a varied caseload. Confident liaising with residents, councillors, and external agencies. Good IT skills and the ability to maintain accurate records. Desirable experience: Knowledge of welfare benefits and income recovery processes. Experience of tenant engagement and resident involvement initiatives. Understanding of safeguarding procedures. Knowledge of legal processes relating to tenancy enforcement. Ability to conduct estate inspections and identify health and safety issues. THE CONTRACT Working Hours: Full Time, Monday to Friday (37 hours per week) Length of Contract: 3 Month Temporary Contract Rate: 22.00 per hour LTD / 18.88 per hour PAYE (inc holiday) HOW TO APPLY If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
Oct 03, 2025
Contract
Housing Officer Southampton Full Time Temporary Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city. THE ROLE As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes. Key responsibilities include: Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches. Carrying out tenancy sign-ups, settling-in visits, and tenancy checks. Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies. Conducting estate inspections and ensuring estates are maintained to a high standard. Building strong landlord/tenant relationships and supporting tenant participation. Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens. Preparing reports, attending court when required, and ensuring accurate records are maintained. THE CANDIDATE The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association. Essential experience and skills: Strong knowledge of tenancy and estate management. Experience managing anti-social behaviour casework. Ability to work independently and manage a varied caseload. Confident liaising with residents, councillors, and external agencies. Good IT skills and the ability to maintain accurate records. Desirable experience: Knowledge of welfare benefits and income recovery processes. Experience of tenant engagement and resident involvement initiatives. Understanding of safeguarding procedures. Knowledge of legal processes relating to tenancy enforcement. Ability to conduct estate inspections and identify health and safety issues. THE CONTRACT Working Hours: Full Time, Monday to Friday (37 hours per week) Length of Contract: 3 Month Temporary Contract Rate: 22.00 per hour LTD / 18.88 per hour PAYE (inc holiday) HOW TO APPLY If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
We are recruiting for a Housing Officer for an organisation in the Halifax area to start immediately. Initially this position is a temporary role for 3 months, although this could be considerable longer and has potential to become a permanent job. In order to be considered for this role you must have experience working in Social Housing. It is also essential that you drive and have access to your own vehicle. Some of the key duties will include; Work with the housing manager to provide advice and support to vulnerable tenants suffering with regard to neighbour disputes, harassment and any other housing related occupancy issues e.g. security Complete risk assessments of properties Responsible for Anti Social Behaviour / Neighbourhood disputes Void properties Re-lets
Oct 03, 2025
Seasonal
We are recruiting for a Housing Officer for an organisation in the Halifax area to start immediately. Initially this position is a temporary role for 3 months, although this could be considerable longer and has potential to become a permanent job. In order to be considered for this role you must have experience working in Social Housing. It is also essential that you drive and have access to your own vehicle. Some of the key duties will include; Work with the housing manager to provide advice and support to vulnerable tenants suffering with regard to neighbour disputes, harassment and any other housing related occupancy issues e.g. security Complete risk assessments of properties Responsible for Anti Social Behaviour / Neighbourhood disputes Void properties Re-lets
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