Our client are a bespoke sub-contract and supply only specialist joinery contractors who manufacture and install all aspects of bespoke joinery and associated trades. They are currently recruiting for a Drawing Office and Design Manager to join their dedicated team in Battle, East Sussex. The ideal candidate will have demonstrable experience in managing a Drawing Office with a track record of leading teams, be a proficient user of AutoCad/iX/Inventor or SolidWorks and be familiar with CDM regulations, ensuring designs align with Health and Safety standards. As a Drawing Office and Design Manager , you will oversee the production of working drawings and supplementary information to support the design, manufacture and installation of the company s bespoke joinery and associated products. The ideal candidate will possess the following skills and qualities: Demonstrable experience in managing a Drawing Office with a track record of leading teams Be proficient user in one or more of the following: AutoCAD/iX/Inventor/SolidWorks Be able to detail both traditional and modern joinery designs Be highly organized with the ability to deliver precise information within programme requirements Familiar with CDM regulations, ensuring designs align with Health and Safety standards Be proactive in driving the design process forward, identifying and resolving challenges efficiently Possess strong communication skills, both verbal and written Your duties as a Drawing Officer and Design Manager would be: Leading and managing the company s team of Design Managers and Technicians, ensuring that drawings meet approval and construction requirements Supervising the Drawing Office, maintaining efficient workflow, programme compliance, resource allocation and quality control Reviewing company s quotations, ensuring that designs maximize company benefit while maintaining quality and cost efficiency Overseeing and refine the company s project design brief, aligning designs with client specifications and architectural drawings Undertaking site surveys, setting out to grids and datums for precise installation coordination Coordinating directly with Clients, Architects, Project Managers and Cost Consultations to ensure design integrity and clarity Producing and distributing minutes from professional team meetings for internal company reference Ensuring cross-trade coordination, resolving any design conflicts to maintain project fluidity Researching and implementing design solutions that enhance our fabrication processes and installation efficiency Maintain drawing office standards and protocols, ensuring accuracy, consistency and compliance with company procedures Salary and Rewards Package: Highly Competitive Salary Workplace pension scheme and life assurance policy 29 days holiday per year, including UK Bank Holidays On-site parking Hours: Full Time, 41.5 hours per week across five days, with an early finish available on Fridays Permanent Location: Battle, East Sussex
Sep 04, 2025
Full time
Our client are a bespoke sub-contract and supply only specialist joinery contractors who manufacture and install all aspects of bespoke joinery and associated trades. They are currently recruiting for a Drawing Office and Design Manager to join their dedicated team in Battle, East Sussex. The ideal candidate will have demonstrable experience in managing a Drawing Office with a track record of leading teams, be a proficient user of AutoCad/iX/Inventor or SolidWorks and be familiar with CDM regulations, ensuring designs align with Health and Safety standards. As a Drawing Office and Design Manager , you will oversee the production of working drawings and supplementary information to support the design, manufacture and installation of the company s bespoke joinery and associated products. The ideal candidate will possess the following skills and qualities: Demonstrable experience in managing a Drawing Office with a track record of leading teams Be proficient user in one or more of the following: AutoCAD/iX/Inventor/SolidWorks Be able to detail both traditional and modern joinery designs Be highly organized with the ability to deliver precise information within programme requirements Familiar with CDM regulations, ensuring designs align with Health and Safety standards Be proactive in driving the design process forward, identifying and resolving challenges efficiently Possess strong communication skills, both verbal and written Your duties as a Drawing Officer and Design Manager would be: Leading and managing the company s team of Design Managers and Technicians, ensuring that drawings meet approval and construction requirements Supervising the Drawing Office, maintaining efficient workflow, programme compliance, resource allocation and quality control Reviewing company s quotations, ensuring that designs maximize company benefit while maintaining quality and cost efficiency Overseeing and refine the company s project design brief, aligning designs with client specifications and architectural drawings Undertaking site surveys, setting out to grids and datums for precise installation coordination Coordinating directly with Clients, Architects, Project Managers and Cost Consultations to ensure design integrity and clarity Producing and distributing minutes from professional team meetings for internal company reference Ensuring cross-trade coordination, resolving any design conflicts to maintain project fluidity Researching and implementing design solutions that enhance our fabrication processes and installation efficiency Maintain drawing office standards and protocols, ensuring accuracy, consistency and compliance with company procedures Salary and Rewards Package: Highly Competitive Salary Workplace pension scheme and life assurance policy 29 days holiday per year, including UK Bank Holidays On-site parking Hours: Full Time, 41.5 hours per week across five days, with an early finish available on Fridays Permanent Location: Battle, East Sussex
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive + benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Sep 04, 2025
Full time
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive + benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Building Safety Officer £37,000 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We re on the hunt for a dedicated and enthusiastic Building Safety Officer to join our amazing Property team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you. About the role As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you! Be responsible for the coordination of communication to the wider business and residents to ensure all are kept informed on regulatory requirements in compliance for all areas; fire, gas, electrical, lifts, asbestos, legionella and damp and mould and ensure support and advice is given to achieve this Be responsible for the review of fire risk assessment action evidence provided by in house teams and contractors and reviewing of fire risk assessments Support your manager in ensuring compliance with building safety and compliance as well as planned maintenance, report writing and any administration duties as required For more information, please refer to the attached job description. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 26th September, but we might close it early if we find the right person before this date.
Sep 04, 2025
Full time
Building Safety Officer £37,000 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We re on the hunt for a dedicated and enthusiastic Building Safety Officer to join our amazing Property team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you. About the role As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you! Be responsible for the coordination of communication to the wider business and residents to ensure all are kept informed on regulatory requirements in compliance for all areas; fire, gas, electrical, lifts, asbestos, legionella and damp and mould and ensure support and advice is given to achieve this Be responsible for the review of fire risk assessment action evidence provided by in house teams and contractors and reviewing of fire risk assessments Support your manager in ensuring compliance with building safety and compliance as well as planned maintenance, report writing and any administration duties as required For more information, please refer to the attached job description. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 26th September, but we might close it early if we find the right person before this date.
Head of Compliance Bradford Salary up to £60k Benefits include; 25 days holiday plus bank holidays Additional days paid holiday for your birthday Free Parking Free On site Gym 38.25 hour working week 4 days in office and one day from home. 4.30 finish on a Friday. Auto enrolment pension Employee Assistance programme Private Healthcare after 3 months Job Description Head of Compliance Reports to: Chief Financial Officer (CFO) Job Purpose This senior leadership role carries executive responsibility for ensuring our client remains compliant, audit-ready, and resilient in a fast-changing regulatory and operational landscape. The Head of Compliance is the organisation s primary custodian of compliance and risk governance, overseeing existing certifications (ISO 9001, 14001, 45001) and leading the implementation of new standards (ISO 27001, 42001, 22301, 44001, 20400). Operating across both manufacturing and construction environments, the role provides visible leadership to ensure management systems not only achieve compliance but actively support safe project delivery, sustainable procurement, operational efficiency, and customer confidence. Key Responsibilities Standards & Certification - Maintain and continually improve compliance frameworks for ISO 9001, 14001, and 45001, ensuring alignment with both factory-based operations and construction site activities. - Lead the implementation of ISO 22301 (Business Continuity) and support IT in embedding ISO 27001 (Information Security) and ISO 42001 (AI Management). - Collaborate with the Head of Procurement to embed ISO 44001 (Collaborative Business Relationships) and ISO 20400 (Sustainable Procurement), ensuring supply chain governance balances compliance, sustainability, and commercial needs. - Act as the company lead for certification and surveillance audits, ensuring full readiness for external assessments. Client Engagement & External Liaison - Represent the company during client audits, pre-qualification processes, and regulatory inspections for both manufacturing and construction projects. - Act as a trusted point of contact for clients on compliance and assurance matters, providing accurate information and confidence in project delivery capability. - Strengthen external relationships with auditors, certification bodies, and key supply chain partners. Governance & Risk - Maintain an enterprise-wide risk register and lead regular reviews with the SLT. - Ensure risks associated with both workshop operations and on-site installation activities are identified, evaluated, and effectively mitigated. - Oversee GDPR and DUAA compliance, including lawful use of data, privacy protections, and ethical AI practices. Health, Safety & Environment - Ensure compliance with ISO 45001, ISO 14001, and all UK HSE legislation, relevant to both factory and site-based environments. - Lead investigations into incidents and non-conformances, implementing corrective actions and preventative improvements. - Drive a proactive safety and sustainability culture across employees, contractors, and supply chain partners. Supplier & Subcontractor Assurance - Oversee the creation, approval, and management of Inspection & Test Plans (ITPs) for both in-house projects and subcontracted works, ensuring alignment with client requirements, ISO standards, and regulatory frameworks. - Support Procurement in strengthening supplier and subcontractor assurance processes, particularly in construction project delivery. - Lead due diligence and monitoring to ensure supply chain partners meet regulatory, sustainability, and ethical standards. - Promote collaborative working principles (ISO 44001) and sustainable procurement practices (ISO 20400) to build resilient long-term partnerships. Leadership & Training - Foster a culture of compliance, accountability, and continuous improvement across manufacturing and construction teams. - Deliver targeted training on compliance, auditing, health & safety, data protection, and risk awareness to staff at all levels. - Line manage the QESH Assistant and H&S Advisor, supporting professional development and team capability. Skills, Qualifications & Experience Essential - Significant experience managing integrated ISO management systems in a manufacturing and/or construction environment. - Lead Auditor qualification (ISO 9001 or equivalent). - NEBOSH General Certificate (or equivalent). - Strong understanding of data protection, cyber security, and IT risk governance. - Practical experience implementing ISO standards, ideally including ISO 27001, ISO 42001, and ISO 22301. - Proven ability to lead client audits and liaise effectively with customers and external stakeholders. - Knowledge of CE marking, supplier assurance, UK trade regulations, and sustainable procurement practices. - Strong leadership, documentation, and audit readiness skills. Desirable - Experience supporting procurement with supplier and subcontractor assurance in construction/ manufacturing projects. - Familiarity with ISO 44001 (Collaborative Business Relationships) and ISO 20400 (Sustainable Procurement). - Experience with Constructionline, CHAS, and SafeContractor. - Knowledge of DPIA and broader data governance processes. - Understanding of AI governance frameworks (DUAA, AI standards). How to Apply: At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy.
Sep 04, 2025
Full time
Head of Compliance Bradford Salary up to £60k Benefits include; 25 days holiday plus bank holidays Additional days paid holiday for your birthday Free Parking Free On site Gym 38.25 hour working week 4 days in office and one day from home. 4.30 finish on a Friday. Auto enrolment pension Employee Assistance programme Private Healthcare after 3 months Job Description Head of Compliance Reports to: Chief Financial Officer (CFO) Job Purpose This senior leadership role carries executive responsibility for ensuring our client remains compliant, audit-ready, and resilient in a fast-changing regulatory and operational landscape. The Head of Compliance is the organisation s primary custodian of compliance and risk governance, overseeing existing certifications (ISO 9001, 14001, 45001) and leading the implementation of new standards (ISO 27001, 42001, 22301, 44001, 20400). Operating across both manufacturing and construction environments, the role provides visible leadership to ensure management systems not only achieve compliance but actively support safe project delivery, sustainable procurement, operational efficiency, and customer confidence. Key Responsibilities Standards & Certification - Maintain and continually improve compliance frameworks for ISO 9001, 14001, and 45001, ensuring alignment with both factory-based operations and construction site activities. - Lead the implementation of ISO 22301 (Business Continuity) and support IT in embedding ISO 27001 (Information Security) and ISO 42001 (AI Management). - Collaborate with the Head of Procurement to embed ISO 44001 (Collaborative Business Relationships) and ISO 20400 (Sustainable Procurement), ensuring supply chain governance balances compliance, sustainability, and commercial needs. - Act as the company lead for certification and surveillance audits, ensuring full readiness for external assessments. Client Engagement & External Liaison - Represent the company during client audits, pre-qualification processes, and regulatory inspections for both manufacturing and construction projects. - Act as a trusted point of contact for clients on compliance and assurance matters, providing accurate information and confidence in project delivery capability. - Strengthen external relationships with auditors, certification bodies, and key supply chain partners. Governance & Risk - Maintain an enterprise-wide risk register and lead regular reviews with the SLT. - Ensure risks associated with both workshop operations and on-site installation activities are identified, evaluated, and effectively mitigated. - Oversee GDPR and DUAA compliance, including lawful use of data, privacy protections, and ethical AI practices. Health, Safety & Environment - Ensure compliance with ISO 45001, ISO 14001, and all UK HSE legislation, relevant to both factory and site-based environments. - Lead investigations into incidents and non-conformances, implementing corrective actions and preventative improvements. - Drive a proactive safety and sustainability culture across employees, contractors, and supply chain partners. Supplier & Subcontractor Assurance - Oversee the creation, approval, and management of Inspection & Test Plans (ITPs) for both in-house projects and subcontracted works, ensuring alignment with client requirements, ISO standards, and regulatory frameworks. - Support Procurement in strengthening supplier and subcontractor assurance processes, particularly in construction project delivery. - Lead due diligence and monitoring to ensure supply chain partners meet regulatory, sustainability, and ethical standards. - Promote collaborative working principles (ISO 44001) and sustainable procurement practices (ISO 20400) to build resilient long-term partnerships. Leadership & Training - Foster a culture of compliance, accountability, and continuous improvement across manufacturing and construction teams. - Deliver targeted training on compliance, auditing, health & safety, data protection, and risk awareness to staff at all levels. - Line manage the QESH Assistant and H&S Advisor, supporting professional development and team capability. Skills, Qualifications & Experience Essential - Significant experience managing integrated ISO management systems in a manufacturing and/or construction environment. - Lead Auditor qualification (ISO 9001 or equivalent). - NEBOSH General Certificate (or equivalent). - Strong understanding of data protection, cyber security, and IT risk governance. - Practical experience implementing ISO standards, ideally including ISO 27001, ISO 42001, and ISO 22301. - Proven ability to lead client audits and liaise effectively with customers and external stakeholders. - Knowledge of CE marking, supplier assurance, UK trade regulations, and sustainable procurement practices. - Strong leadership, documentation, and audit readiness skills. Desirable - Experience supporting procurement with supplier and subcontractor assurance in construction/ manufacturing projects. - Familiarity with ISO 44001 (Collaborative Business Relationships) and ISO 20400 (Sustainable Procurement). - Experience with Constructionline, CHAS, and SafeContractor. - Knowledge of DPIA and broader data governance processes. - Understanding of AI governance frameworks (DUAA, AI standards). How to Apply: At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy.
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contract
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Sep 04, 2025
Full time
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
We are seeking an experienced Cladding Procurement Control Officer to join our office based in Manchester. This is a permanent position offering the opportunity to take ownership of fa ade procurement projects throughout the full procurement cycle. The role involves both office-based responsibilities and travel to suppliers, storage facilities, and sites as required. Salary: 40,000 - 50,000 per annum Start Date: ASAP Hours: 08:00 - 17:00 (Monday-Thursday), 08:00 - 15:00 (Friday), 38 hours per week Duties: Managing procurement of fa ade systems, materials, and subcontracted works from selection through to delivery Conducting off-site visits for compliance checks, ensuring strict quality control and timely supply of materials Raising, tracking, and managing purchase orders on ERP systems Preparing and verifying delivery documentation for coated materials and goods Negotiating with suppliers and subcontractors to secure the Right Time, Place, Price, Quality, and Quantity Conducting supplier pre-qualification assessments to ensure compliance, capacity, and quality standards are achieved Expediting deliveries to prevent disruption to programme deadlines Coordinating logistics with site teams and the wider supply chain Monitoring supplier performance against KPIs, reporting risks and non-conformance to management Supporting procurement strategies to align with business and project objectives Requirements: Minimum 7-10 years' procurement experience, including at least 5 years in fa ade or construction procurement Proven track record of managing high-value, project-based procurement (circa 10m+) In-depth knowledge of fa ade systems, curtain walling, cladding, and associated materials Strong understanding of project management principles and construction financial procedures CIPS or similar professional qualification desirable Proficiency with ERP systems and Microsoft Office Excellent negotiation, contract management, and commercial awareness skills Strong problem-solving ability, with the resilience to manage high-pressure deadlines Ability to build and maintain strong relationships with suppliers and internal stakeholders A-Level or equivalent standard of education Package: 38-hour week with early finish on Fridays Competitive salary package (depending on experience) Career progression opportunities within procurement and supply chain Interested applicants are invited to apply by sending their most up-to-date CV.
Sep 04, 2025
Full time
We are seeking an experienced Cladding Procurement Control Officer to join our office based in Manchester. This is a permanent position offering the opportunity to take ownership of fa ade procurement projects throughout the full procurement cycle. The role involves both office-based responsibilities and travel to suppliers, storage facilities, and sites as required. Salary: 40,000 - 50,000 per annum Start Date: ASAP Hours: 08:00 - 17:00 (Monday-Thursday), 08:00 - 15:00 (Friday), 38 hours per week Duties: Managing procurement of fa ade systems, materials, and subcontracted works from selection through to delivery Conducting off-site visits for compliance checks, ensuring strict quality control and timely supply of materials Raising, tracking, and managing purchase orders on ERP systems Preparing and verifying delivery documentation for coated materials and goods Negotiating with suppliers and subcontractors to secure the Right Time, Place, Price, Quality, and Quantity Conducting supplier pre-qualification assessments to ensure compliance, capacity, and quality standards are achieved Expediting deliveries to prevent disruption to programme deadlines Coordinating logistics with site teams and the wider supply chain Monitoring supplier performance against KPIs, reporting risks and non-conformance to management Supporting procurement strategies to align with business and project objectives Requirements: Minimum 7-10 years' procurement experience, including at least 5 years in fa ade or construction procurement Proven track record of managing high-value, project-based procurement (circa 10m+) In-depth knowledge of fa ade systems, curtain walling, cladding, and associated materials Strong understanding of project management principles and construction financial procedures CIPS or similar professional qualification desirable Proficiency with ERP systems and Microsoft Office Excellent negotiation, contract management, and commercial awareness skills Strong problem-solving ability, with the resilience to manage high-pressure deadlines Ability to build and maintain strong relationships with suppliers and internal stakeholders A-Level or equivalent standard of education Package: 38-hour week with early finish on Fridays Competitive salary package (depending on experience) Career progression opportunities within procurement and supply chain Interested applicants are invited to apply by sending their most up-to-date CV.
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Sep 04, 2025
Contract
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Sep 03, 2025
Full time
An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Project Manager Heritage Construction, Listed Buildings, Stone Masonry Somerset Are you a commercially minded Project Manager who lives and breathes conservation and restoration? This is a chance to lead complex works on historic and listed buildings across Somerset - protecting the past while delivering modern standards. If you thrive in heritage construction and love coordinating crafts like stone masonry and fine plasterwork, this role is for you. What You ll Be Doing (The Role) Lead end-to-end delivery of multiple conservation and restoration projects (£250k £1m), from pre-start to handover. Scope, program, and manage trades across stone masonry, lime plastering, decorative finishes, sculpting, and specialist heritage repairs. Control budgets, forecasts, and procurement ensuring projects land on time, within cost, and to exacting quality standards. Chair progress meetings; coordinate architects, conservation officers, clients, and specialist subcontractors. Enforce H&S and CDM compliance; maintain site documentation, RAMS, and quality assurance records. Prepare reports, variations, and valuations; manage risk, change, and stakeholder communications throughout. About You Proven background as a Project Manager in conservation, restoration, or heritage-focused construction (listed buildings preferred). Strong commercial skills: programming, cost control, procurement, and contract administration (JCT or NEC). Credible leader and organiser able to coordinate multiple trades and locations with calm, proactive communication. Solid H&S knowledge (SMSTS/SSSTS; CSCS); first aid; CDM understanding. Technical appreciation of traditional materials (lime, leadwork, timber repair, façade conservation). Title matchers welcome: Heritage Project Manager, Conservation Project Manager, Restoration Project Lead, Construction Project Manager (Heritage), Senior Site Manager (Conservation). About the Company A specialist heritage contractor delivering award-winning conservation and restoration projects for private estates, trusts, and public bodies. You ll join a growth-focused team known for craftsmanship, collaborative culture, and meticulous delivery on complex listed buildings from stately homes to ecclesiastical landmarks. What s In It For You? Salary up to £65,000 DOE + package Car allowance or travel scheme, plus mileage expenses 25 days holiday + bank holidays, pension, and enhanced benefits Funded training and professional development (e.g., SPAB/IHBC pathways) Flexible regional working across Somerset, Berkshire, or Suffolk High-profile heritage projects where your work makes a visible, lasting difference How to Apply Ready to make your mark in conservation and restoration? Apply today and we ll be in touch within 24 hours.
Sep 03, 2025
Full time
Project Manager Heritage Construction, Listed Buildings, Stone Masonry Somerset Are you a commercially minded Project Manager who lives and breathes conservation and restoration? This is a chance to lead complex works on historic and listed buildings across Somerset - protecting the past while delivering modern standards. If you thrive in heritage construction and love coordinating crafts like stone masonry and fine plasterwork, this role is for you. What You ll Be Doing (The Role) Lead end-to-end delivery of multiple conservation and restoration projects (£250k £1m), from pre-start to handover. Scope, program, and manage trades across stone masonry, lime plastering, decorative finishes, sculpting, and specialist heritage repairs. Control budgets, forecasts, and procurement ensuring projects land on time, within cost, and to exacting quality standards. Chair progress meetings; coordinate architects, conservation officers, clients, and specialist subcontractors. Enforce H&S and CDM compliance; maintain site documentation, RAMS, and quality assurance records. Prepare reports, variations, and valuations; manage risk, change, and stakeholder communications throughout. About You Proven background as a Project Manager in conservation, restoration, or heritage-focused construction (listed buildings preferred). Strong commercial skills: programming, cost control, procurement, and contract administration (JCT or NEC). Credible leader and organiser able to coordinate multiple trades and locations with calm, proactive communication. Solid H&S knowledge (SMSTS/SSSTS; CSCS); first aid; CDM understanding. Technical appreciation of traditional materials (lime, leadwork, timber repair, façade conservation). Title matchers welcome: Heritage Project Manager, Conservation Project Manager, Restoration Project Lead, Construction Project Manager (Heritage), Senior Site Manager (Conservation). About the Company A specialist heritage contractor delivering award-winning conservation and restoration projects for private estates, trusts, and public bodies. You ll join a growth-focused team known for craftsmanship, collaborative culture, and meticulous delivery on complex listed buildings from stately homes to ecclesiastical landmarks. What s In It For You? Salary up to £65,000 DOE + package Car allowance or travel scheme, plus mileage expenses 25 days holiday + bank holidays, pension, and enhanced benefits Funded training and professional development (e.g., SPAB/IHBC pathways) Flexible regional working across Somerset, Berkshire, or Suffolk High-profile heritage projects where your work makes a visible, lasting difference How to Apply Ready to make your mark in conservation and restoration? Apply today and we ll be in touch within 24 hours.
Moore Green Recruitment Ltd
Selly Park, Birmingham
An opportunity to join a leading housing provider to work within its industry leading Building Safety team as a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Lift / LOLER related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. An outline of your experience and expertise in building safety, ideally with a background in lift compliance / LOLER. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of working with a housing provider.
Sep 02, 2025
Full time
An opportunity to join a leading housing provider to work within its industry leading Building Safety team as a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Lift / LOLER related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. An outline of your experience and expertise in building safety, ideally with a background in lift compliance / LOLER. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of working with a housing provider.
Moore Green Recruitment Ltd
Selly Park, Birmingham
Current vacancy for a leading housing provider to join the building safety team as a Contracts Surveyor (Gas) Reporting to the Contract Manager and working as part of the wider assets team. Duties will include; Support and manage the delivery of Gas Compliance Contracts, ensuring 100% compliance at all times. Effectively co-ordinate existing processes and communicate with relevant colleagues and partner contractors. Create/update daily reports to monitor compliance programme, identify key risks and any works out of process. Contact customers to arrange access for contractors for properties at compliance risk. Liaise with colleagues across the business to mitigate risks to compliance and support vulnerable tenants. Create risk assessments of all compliance risks and notify senior management in a timely manner. Liaise with colleagues/contractors to ensure any defects or safety issues are remediated in a timely manner. Compile month end compliance reports and metrics Ideally you will have worked within a housing provider settings and have experience of working with partnering contractors.
Sep 02, 2025
Full time
Current vacancy for a leading housing provider to join the building safety team as a Contracts Surveyor (Gas) Reporting to the Contract Manager and working as part of the wider assets team. Duties will include; Support and manage the delivery of Gas Compliance Contracts, ensuring 100% compliance at all times. Effectively co-ordinate existing processes and communicate with relevant colleagues and partner contractors. Create/update daily reports to monitor compliance programme, identify key risks and any works out of process. Contact customers to arrange access for contractors for properties at compliance risk. Liaise with colleagues across the business to mitigate risks to compliance and support vulnerable tenants. Create risk assessments of all compliance risks and notify senior management in a timely manner. Liaise with colleagues/contractors to ensure any defects or safety issues are remediated in a timely manner. Compile month end compliance reports and metrics Ideally you will have worked within a housing provider settings and have experience of working with partnering contractors.
Moore Green Recruitment Ltd
Selly Park, Birmingham
A leading housing provider is seeking a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Asbestos related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. Ideally you will have, Achievement of the P405 Qualification. An outline of your experience and expertise in building safety, ideally with a background in Asbestos however knowledge or experience of lift compliance / LOLER would also be beneficial. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of Social Housing.
Sep 02, 2025
Full time
A leading housing provider is seeking a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Asbestos related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. Ideally you will have, Achievement of the P405 Qualification. An outline of your experience and expertise in building safety, ideally with a background in Asbestos however knowledge or experience of lift compliance / LOLER would also be beneficial. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of Social Housing.
Job PurposeTo assist the Head of Building Control in the following: To effectively lead a team of Building Control Officers/Plan Examiners in delivering Building Regulation compliance on submitted applications Provide support to the Building Safety Regulator in discharging their duties Development and implementation of the Council s policies relating to service delivery Ensuring that an efficient and effective service delivery is maintained Delivery of a sensitive and responsive services to all client groups within the city Enforcement of the Building Act and Building Regulations. Main Areas of Responsibility: To act with the Head of Building Control, other Principal Officers within the team and the Quality & Business Growth Officer at a managerial level to give policy advice to the Council, to consider the divisional and inter-service implications of policy development, to review team needs including training and to ensure overall effective management and co-ordination of the Section, including financial and personnel management. To develop and recommend to the Head of Building Control policies, practices, and procedures in respect of the Sections work. To maintain and develop close working relations with other Team Leaders and Sections in the organisation in respect of such proposals. Be responsible to the Building Control Manager for the administration and enforcement of relevant legislation in the implementation of such policies, programmes, practices, and procedures. To monitor and report to the Head of Building Control on the progress and performance of the Service against the Building Safety Regulator KPIs/Operational Standard Rules, Section policies, KPIs and quality systems, taking corrective action where necessary. To assist the Building Control Manager to keep under review organisational structures and to ensure that all work is properly undertaken in accordance with standing orders. To participate as directed in supporting the Building Safety Regulator in multi-disciplinary teams of buildings defined under S.120D of the Building Act 1984 as amended via the Building Safety Act 2022. To participate as directed in supporting the Building Safety Regulator in multi-disciplinary teams of buildings defined under S.120D of the Building Act 1984 as amended via the Building Safety Act 2022. Full professional qualification i.e., R.I.C.S / C.A.B.E./C.I.O.B / M.I.F.E LABC/CIOB Level 6 qualification in Building Control or other associated discipline or suitable auditable experience within the Building Control Industry Extensive technical and managerial experience within the Building Control industry and leading a team Extensive experience of working within Building Control industry dealing with standard & non-standard forms of construction, commercial & residential buildings over seven storeys/18m and other complex building schemes Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer
Sep 02, 2025
Contract
Job PurposeTo assist the Head of Building Control in the following: To effectively lead a team of Building Control Officers/Plan Examiners in delivering Building Regulation compliance on submitted applications Provide support to the Building Safety Regulator in discharging their duties Development and implementation of the Council s policies relating to service delivery Ensuring that an efficient and effective service delivery is maintained Delivery of a sensitive and responsive services to all client groups within the city Enforcement of the Building Act and Building Regulations. Main Areas of Responsibility: To act with the Head of Building Control, other Principal Officers within the team and the Quality & Business Growth Officer at a managerial level to give policy advice to the Council, to consider the divisional and inter-service implications of policy development, to review team needs including training and to ensure overall effective management and co-ordination of the Section, including financial and personnel management. To develop and recommend to the Head of Building Control policies, practices, and procedures in respect of the Sections work. To maintain and develop close working relations with other Team Leaders and Sections in the organisation in respect of such proposals. Be responsible to the Building Control Manager for the administration and enforcement of relevant legislation in the implementation of such policies, programmes, practices, and procedures. To monitor and report to the Head of Building Control on the progress and performance of the Service against the Building Safety Regulator KPIs/Operational Standard Rules, Section policies, KPIs and quality systems, taking corrective action where necessary. To assist the Building Control Manager to keep under review organisational structures and to ensure that all work is properly undertaken in accordance with standing orders. To participate as directed in supporting the Building Safety Regulator in multi-disciplinary teams of buildings defined under S.120D of the Building Act 1984 as amended via the Building Safety Act 2022. To participate as directed in supporting the Building Safety Regulator in multi-disciplinary teams of buildings defined under S.120D of the Building Act 1984 as amended via the Building Safety Act 2022. Full professional qualification i.e., R.I.C.S / C.A.B.E./C.I.O.B / M.I.F.E LABC/CIOB Level 6 qualification in Building Control or other associated discipline or suitable auditable experience within the Building Control Industry Extensive technical and managerial experience within the Building Control industry and leading a team Extensive experience of working within Building Control industry dealing with standard & non-standard forms of construction, commercial & residential buildings over seven storeys/18m and other complex building schemes Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer Building Control/Team Leader Officer
Job Title: Resident Liaison Officer Location: Manchester Duration: 12 Months Minimum Salary: Competitive Role Overview: We are seeking an experienced Resident Liaison Officer (RLO) to join our team on a long-term residential project. The successful candidate will act as the primary point of contact for residents throughout the duration of the works, ensuring clear communication, support, and minimal disruption. This is a site-based role, requiring frequent engagement with residents, contractors, and project management teams. Key Requirements: Experience as a Resident or Tenant Liaison Officer on residential projects. Knowledge of cladding, fa ades, or fire remediation works . Strong communication and interpersonal skills ; able to manage resident queries and complaints. Organised, with experience in record-keeping and reporting . Ability to work full-time on-site and liaise with residents and project teams. Understanding of health & safety on construction sites. Responsibilities: Act as the main point of contact for residents throughout the project. Provide regular updates on works, schedules, and any disruptions. Coordinate access for contractors to properties and communal areas. Handle resident queries and complaints, escalating when needed. Support vulnerable residents and address welfare concerns. Maintain accurate records of communications and resolutions. Liaise with site teams and subcontractors to ensure smooth project delivery. Promote health & safety compliance for residents and workers on-site. If interested, please contact me via (phone number removed) or .
Sep 02, 2025
Seasonal
Job Title: Resident Liaison Officer Location: Manchester Duration: 12 Months Minimum Salary: Competitive Role Overview: We are seeking an experienced Resident Liaison Officer (RLO) to join our team on a long-term residential project. The successful candidate will act as the primary point of contact for residents throughout the duration of the works, ensuring clear communication, support, and minimal disruption. This is a site-based role, requiring frequent engagement with residents, contractors, and project management teams. Key Requirements: Experience as a Resident or Tenant Liaison Officer on residential projects. Knowledge of cladding, fa ades, or fire remediation works . Strong communication and interpersonal skills ; able to manage resident queries and complaints. Organised, with experience in record-keeping and reporting . Ability to work full-time on-site and liaise with residents and project teams. Understanding of health & safety on construction sites. Responsibilities: Act as the main point of contact for residents throughout the project. Provide regular updates on works, schedules, and any disruptions. Coordinate access for contractors to properties and communal areas. Handle resident queries and complaints, escalating when needed. Support vulnerable residents and address welfare concerns. Maintain accurate records of communications and resolutions. Liaise with site teams and subcontractors to ensure smooth project delivery. Promote health & safety compliance for residents and workers on-site. If interested, please contact me via (phone number removed) or .
Ignite Recruitmenr are seeking an experienced Carpenter Repairs Supervisor to oversee day-to-day carpentry repairs and maintenance within social housing properties . This role is key to ensuring residents receive safe, high-quality, and timely repairs. The successful candidate will lead a team of carpenters, manage repair schedules, and maintain strong communication with residents, housing officers, and contractors. Key Responsibilities Supervise and coordinate daily carpentry repair activities across social housing properties. Inspect and sign off repair works to ensure compliance with housing standards and safety regulations. Allocate tasks, monitor performance, and provide on-site support and guidance to the carpentry team. Manage work orders and ensure timely completion of reactive, planned, and emergency repairs. Oversee material orders, tool usage, and stock management. Enforce strict health, safety, and safeguarding standards in occupied and void properties. Liaise with housing officers, tenants, and subcontractors to ensure excellent customer service. Mentor and train junior carpenters and apprentices. Qualifications & Skills Proven carpentry experience within housing, property maintenance, or construction. Supervisory or leadership experience within a repairs/maintenance setting. Strong knowledge of social housing repair standards and compliance requirements. Ability to read and interpret drawings, specifications, and work orders. Excellent communication skills with both teams and tenants. Strong problem-solving abilities with a focus on resident satisfaction. Full UK driving licence Education & Experience NVQ Level 2/3 in Carpentry & Joinery or equivalent trade qualification. Minimum 5 years carpentry experience, with at least 3 years in a supervisory capacity. Experience in social housing maintenance/repairs is highly desirable. The opportunity to make a real difference within the social housing sector. Van and fuel will be supplied Enhanced DBS check and full UK driving licence are essential
Sep 02, 2025
Full time
Ignite Recruitmenr are seeking an experienced Carpenter Repairs Supervisor to oversee day-to-day carpentry repairs and maintenance within social housing properties . This role is key to ensuring residents receive safe, high-quality, and timely repairs. The successful candidate will lead a team of carpenters, manage repair schedules, and maintain strong communication with residents, housing officers, and contractors. Key Responsibilities Supervise and coordinate daily carpentry repair activities across social housing properties. Inspect and sign off repair works to ensure compliance with housing standards and safety regulations. Allocate tasks, monitor performance, and provide on-site support and guidance to the carpentry team. Manage work orders and ensure timely completion of reactive, planned, and emergency repairs. Oversee material orders, tool usage, and stock management. Enforce strict health, safety, and safeguarding standards in occupied and void properties. Liaise with housing officers, tenants, and subcontractors to ensure excellent customer service. Mentor and train junior carpenters and apprentices. Qualifications & Skills Proven carpentry experience within housing, property maintenance, or construction. Supervisory or leadership experience within a repairs/maintenance setting. Strong knowledge of social housing repair standards and compliance requirements. Ability to read and interpret drawings, specifications, and work orders. Excellent communication skills with both teams and tenants. Strong problem-solving abilities with a focus on resident satisfaction. Full UK driving licence Education & Experience NVQ Level 2/3 in Carpentry & Joinery or equivalent trade qualification. Minimum 5 years carpentry experience, with at least 3 years in a supervisory capacity. Experience in social housing maintenance/repairs is highly desirable. The opportunity to make a real difference within the social housing sector. Van and fuel will be supplied Enhanced DBS check and full UK driving licence are essential
Role: Marketing and Business Support Officer Location: LS15 Contract Type: Permanent Working Pattern: Full Time (Part Time Considered) Salary: 27,000 - 40,000 per annum Are you ready to take your marketing skills to the next level in a dynamic and innovative environment? Our client, a forward-thinking company, is seeking a Marketing and Business Support Officer to join their vibrant team! If you thrive in a fast-paced setting and are excited about the opportunity to contribute to a growing business, read on! Role Overview As the Marketing and Business Support Officer, you will be at the heart of their digital presence and business operations. This role is perfect for a multi-skilled individual who enjoys balancing digital marketing, operational support, and business development tasks. You will engage with clients and stakeholders while maintaining the digital systems and processes. Key Responsibilities Digital and Marketing Support Maintain and update the company website, featuring blogs, team updates, and case studies Schedule and post engaging content across LinkedIn, TikTok, Instagram, and other platforms Create eye-catching marketing materials, graphics, and short videos Run targeted email marketing campaigns and segment audience lists effectively Assist with PPC campaign setup, monitoring, and reporting (Google Ads, Meta, LinkedIn Ads) Track and report digital performance across social media, web, and email platforms Business Operations and Admin Manage client, contact, and project data within our CRM system Organise internal drives and databases for clarity and efficiency Provide support for new team member onboarding and administrative tasks Assist with compliance and risk-related administration, including data security and GDPR Maintain records of policy reviews, training logs, and documentation Conduct research to identify new leads and support bid writing Help maintain contact databases and build professional relationships Drive process improvements and digital automation where relevant Essential Skills for the Role: Experience in CRM management and customer service Organised, detail-oriented, and confident in managing varied tasks Familiarity with website CMSs such as WordPress Comfortable using social media platforms and scheduling tools Proficient in Microsoft 365, cloud tools, and basic reporting Strong written and verbal communication skills Completed or currently undertaking a Digital Marketer (Level 3) apprenticeship or equivalent qualification/experience Desirable Skills: Previous experience in a construction consultancy or professional services environment Background in the construction or property sector Experience with email platforms like Mailchimp and basic video editing tools Are you ready to make an impact? If you're enthusiastic about marketing and business support in the construction industry, we want to hear from you! Apply now to join our client's fantastic team and embark on an exciting career journey! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 02, 2025
Full time
Role: Marketing and Business Support Officer Location: LS15 Contract Type: Permanent Working Pattern: Full Time (Part Time Considered) Salary: 27,000 - 40,000 per annum Are you ready to take your marketing skills to the next level in a dynamic and innovative environment? Our client, a forward-thinking company, is seeking a Marketing and Business Support Officer to join their vibrant team! If you thrive in a fast-paced setting and are excited about the opportunity to contribute to a growing business, read on! Role Overview As the Marketing and Business Support Officer, you will be at the heart of their digital presence and business operations. This role is perfect for a multi-skilled individual who enjoys balancing digital marketing, operational support, and business development tasks. You will engage with clients and stakeholders while maintaining the digital systems and processes. Key Responsibilities Digital and Marketing Support Maintain and update the company website, featuring blogs, team updates, and case studies Schedule and post engaging content across LinkedIn, TikTok, Instagram, and other platforms Create eye-catching marketing materials, graphics, and short videos Run targeted email marketing campaigns and segment audience lists effectively Assist with PPC campaign setup, monitoring, and reporting (Google Ads, Meta, LinkedIn Ads) Track and report digital performance across social media, web, and email platforms Business Operations and Admin Manage client, contact, and project data within our CRM system Organise internal drives and databases for clarity and efficiency Provide support for new team member onboarding and administrative tasks Assist with compliance and risk-related administration, including data security and GDPR Maintain records of policy reviews, training logs, and documentation Conduct research to identify new leads and support bid writing Help maintain contact databases and build professional relationships Drive process improvements and digital automation where relevant Essential Skills for the Role: Experience in CRM management and customer service Organised, detail-oriented, and confident in managing varied tasks Familiarity with website CMSs such as WordPress Comfortable using social media platforms and scheduling tools Proficient in Microsoft 365, cloud tools, and basic reporting Strong written and verbal communication skills Completed or currently undertaking a Digital Marketer (Level 3) apprenticeship or equivalent qualification/experience Desirable Skills: Previous experience in a construction consultancy or professional services environment Background in the construction or property sector Experience with email platforms like Mailchimp and basic video editing tools Are you ready to make an impact? If you're enthusiastic about marketing and business support in the construction industry, we want to hear from you! Apply now to join our client's fantastic team and embark on an exciting career journey! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An opportunity has arisen within a local authority for an experienced and proactive Housing Officer to join the Housing Management Team on a temporary basis. This is a hands-on, patch-based role focused on delivering excellent tenancy management services, supporting residents, and ensuring compliance with tenancy agreements. This position is ideal for someone with a solid background in social housing who is confident handling both routine tenancy matters and enforcement when necessary. Key Responsibilities: Support tenants in managing and sustaining their tenancies effectively, offering advice and guidance where needed. Manage tenancy change requests , such as successions, assignments, mutual exchanges, and permission requests. Undertake enforcement action in line with relevant legislation and local policies to address breaches of tenancy, including anti-social behaviour and property misuse. Build and maintain positive relationships with tenants, ensuring a visible presence on the patch. Work collaboratively with internal teams and external partners to resolve tenancy issues and support vulnerable households. Keep accurate and detailed case records, ensuring compliance with statutory requirements and data protection standards. Contribute to the delivery of a high-quality, responsive and customer-focused housing service. Requirements: Proven experience working in a social housing environment, specifically in tenancy management and enforcement . In-depth knowledge of relevant housing legislation and best practice in tenancy sustainment and enforcement. Excellent interpersonal and communication skills, with the ability to handle sensitive and challenging situations. Strong organisational skills and the ability to manage a varied workload across multiple cases. A proactive and assertive approach to resolving tenancy-related issues while maintaining a fair and respectful manner. Full UK driving licence and access to a vehicle insured for business use (or willingness to obtain this upon offer). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Sep 02, 2025
Seasonal
An opportunity has arisen within a local authority for an experienced and proactive Housing Officer to join the Housing Management Team on a temporary basis. This is a hands-on, patch-based role focused on delivering excellent tenancy management services, supporting residents, and ensuring compliance with tenancy agreements. This position is ideal for someone with a solid background in social housing who is confident handling both routine tenancy matters and enforcement when necessary. Key Responsibilities: Support tenants in managing and sustaining their tenancies effectively, offering advice and guidance where needed. Manage tenancy change requests , such as successions, assignments, mutual exchanges, and permission requests. Undertake enforcement action in line with relevant legislation and local policies to address breaches of tenancy, including anti-social behaviour and property misuse. Build and maintain positive relationships with tenants, ensuring a visible presence on the patch. Work collaboratively with internal teams and external partners to resolve tenancy issues and support vulnerable households. Keep accurate and detailed case records, ensuring compliance with statutory requirements and data protection standards. Contribute to the delivery of a high-quality, responsive and customer-focused housing service. Requirements: Proven experience working in a social housing environment, specifically in tenancy management and enforcement . In-depth knowledge of relevant housing legislation and best practice in tenancy sustainment and enforcement. Excellent interpersonal and communication skills, with the ability to handle sensitive and challenging situations. Strong organisational skills and the ability to manage a varied workload across multiple cases. A proactive and assertive approach to resolving tenancy-related issues while maintaining a fair and respectful manner. Full UK driving licence and access to a vehicle insured for business use (or willingness to obtain this upon offer). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contract
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
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