Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
Jul 02, 2025
Full time
Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Jun 11, 2025
Full time
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Jun 11, 2025
Full time
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Building Safety Officer £37,000 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We re on the hunt for a dedicated and enthusiastic Building Safety Officer to join our amazing Property team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you. About the role As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you! Be responsible for the coordination of communication to the wider business and residents to ensure all are kept informed on regulatory requirements in compliance for all areas; fire, gas, electrical, lifts, asbestos, legionella and damp and mould and ensure support and advice is given to achieve this Be responsible for the review of fire risk assessment action evidence provided by in house teams and contractors and reviewing of fire risk assessments Support your manager in ensuring compliance with building safety and compliance as well as planned maintenance, report writing and any administration duties as required For more information, please refer to the attached job description. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 26th September, but we might close it early if we find the right person before this date.
Sep 04, 2025
Full time
Building Safety Officer £37,000 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you looking for an exciting opportunity to make a difference in the housing community? We re on the hunt for a dedicated and enthusiastic Building Safety Officer to join our amazing Property team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you. About the role As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you! Be responsible for the coordination of communication to the wider business and residents to ensure all are kept informed on regulatory requirements in compliance for all areas; fire, gas, electrical, lifts, asbestos, legionella and damp and mould and ensure support and advice is given to achieve this Be responsible for the review of fire risk assessment action evidence provided by in house teams and contractors and reviewing of fire risk assessments Support your manager in ensuring compliance with building safety and compliance as well as planned maintenance, report writing and any administration duties as required For more information, please refer to the attached job description. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 26th September, but we might close it early if we find the right person before this date.
Howells Solutions Limited
Kingston Upon Thames, London
Resident Liaison Officer - Social Housing Planned Works Based in Kingston upon Thames Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Kingston upon Thames. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed) for more information!
Sep 04, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Kingston upon Thames Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Kingston upon Thames. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed) for more information!
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contract
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Moore Green Recruitment Ltd
Selly Park, Birmingham
An opportunity to join a leading housing provider to work within its industry leading Building Safety team as a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Lift / LOLER related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. An outline of your experience and expertise in building safety, ideally with a background in lift compliance / LOLER. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of working with a housing provider.
Sep 02, 2025
Full time
An opportunity to join a leading housing provider to work within its industry leading Building Safety team as a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Lift / LOLER related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. An outline of your experience and expertise in building safety, ideally with a background in lift compliance / LOLER. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of working with a housing provider.
Moore Green Recruitment Ltd
Selly Park, Birmingham
A leading housing provider is seeking a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Asbestos related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. Ideally you will have, Achievement of the P405 Qualification. An outline of your experience and expertise in building safety, ideally with a background in Asbestos however knowledge or experience of lift compliance / LOLER would also be beneficial. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of Social Housing.
Sep 02, 2025
Full time
A leading housing provider is seeking a Contract Delivery Surveyor. This key role supports the delivery of high-quality contracted Asbestos related maintenance services, ensuring that contracted works are delivered in-line with current regulation and legislation. Working closely with the wider team and contractors, you'll ensure that challenging operational objectives and KPIs are achieved in a legislatively compliant, timely, cost effective and customer focused manner at all times. On a daily basis you'll demonstrate a dedication to achieving compliance performance and achieving targets for respective contracts which are being delivered; relishing the opportunity to gain value for money whilst ensuring customers are provided with a seamless high-quality service. Ideally you will have, Achievement of the P405 Qualification. An outline of your experience and expertise in building safety, ideally with a background in Asbestos however knowledge or experience of lift compliance / LOLER would also be beneficial. Experience of financial reporting and administration checking invoices, raising purchase orders, scrutinising payments, reviewing valuations etc. Experience of ensuring compliance against programmed works delivery. Experience or knowledge of Social Housing.
Ignite Recruitmenr are seeking an experienced Carpenter Repairs Supervisor to oversee day-to-day carpentry repairs and maintenance within social housing properties . This role is key to ensuring residents receive safe, high-quality, and timely repairs. The successful candidate will lead a team of carpenters, manage repair schedules, and maintain strong communication with residents, housing officers, and contractors. Key Responsibilities Supervise and coordinate daily carpentry repair activities across social housing properties. Inspect and sign off repair works to ensure compliance with housing standards and safety regulations. Allocate tasks, monitor performance, and provide on-site support and guidance to the carpentry team. Manage work orders and ensure timely completion of reactive, planned, and emergency repairs. Oversee material orders, tool usage, and stock management. Enforce strict health, safety, and safeguarding standards in occupied and void properties. Liaise with housing officers, tenants, and subcontractors to ensure excellent customer service. Mentor and train junior carpenters and apprentices. Qualifications & Skills Proven carpentry experience within housing, property maintenance, or construction. Supervisory or leadership experience within a repairs/maintenance setting. Strong knowledge of social housing repair standards and compliance requirements. Ability to read and interpret drawings, specifications, and work orders. Excellent communication skills with both teams and tenants. Strong problem-solving abilities with a focus on resident satisfaction. Full UK driving licence Education & Experience NVQ Level 2/3 in Carpentry & Joinery or equivalent trade qualification. Minimum 5 years carpentry experience, with at least 3 years in a supervisory capacity. Experience in social housing maintenance/repairs is highly desirable. The opportunity to make a real difference within the social housing sector. Van and fuel will be supplied Enhanced DBS check and full UK driving licence are essential
Sep 02, 2025
Full time
Ignite Recruitmenr are seeking an experienced Carpenter Repairs Supervisor to oversee day-to-day carpentry repairs and maintenance within social housing properties . This role is key to ensuring residents receive safe, high-quality, and timely repairs. The successful candidate will lead a team of carpenters, manage repair schedules, and maintain strong communication with residents, housing officers, and contractors. Key Responsibilities Supervise and coordinate daily carpentry repair activities across social housing properties. Inspect and sign off repair works to ensure compliance with housing standards and safety regulations. Allocate tasks, monitor performance, and provide on-site support and guidance to the carpentry team. Manage work orders and ensure timely completion of reactive, planned, and emergency repairs. Oversee material orders, tool usage, and stock management. Enforce strict health, safety, and safeguarding standards in occupied and void properties. Liaise with housing officers, tenants, and subcontractors to ensure excellent customer service. Mentor and train junior carpenters and apprentices. Qualifications & Skills Proven carpentry experience within housing, property maintenance, or construction. Supervisory or leadership experience within a repairs/maintenance setting. Strong knowledge of social housing repair standards and compliance requirements. Ability to read and interpret drawings, specifications, and work orders. Excellent communication skills with both teams and tenants. Strong problem-solving abilities with a focus on resident satisfaction. Full UK driving licence Education & Experience NVQ Level 2/3 in Carpentry & Joinery or equivalent trade qualification. Minimum 5 years carpentry experience, with at least 3 years in a supervisory capacity. Experience in social housing maintenance/repairs is highly desirable. The opportunity to make a real difference within the social housing sector. Van and fuel will be supplied Enhanced DBS check and full UK driving licence are essential
To provide an effective service for managing all aspects of the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. To ensure Council homes receive capital investment, stock condition surveys, cyclical programmes and adaptations in a timely and efficient manner. Client Details My client oversees the maintenance and delivery of over 6000 social housing properties to tenants across the East Midlands. Description - Day to day management of the Capital Investment, Technical, Cyclical, Adaptations and office teams, managing resources to ensure that the service meets statutory requirements and monitoring performance to ensure that the service meets service plan and performance indicator targets and operational needs. - To act as the lead officer and senior technical advisor for the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations areas of Housing Property Services, providing Health and Safety, legislative guidance and technical support to the Capital Investment Teams and the Council. Preparing reports and attending meetings as required. - To procure, implement and manage the provision of suitable specialist contracts (for example, roofing, energy improvements etc.) used by the Capital Investment Team to ensure a consistently high quality of service delivery to service users. - To procure and manage suitable contractors, as required, to support the in house Direct Labour Organisation staff in the fulfilment of the delivery of the Council's statutory capital property investment programme, stock condition surveys, cyclical programmes and council housing adaptation requirements. - To proactively manage staff development and training to ensure the team has the requisite levels of knowledge, skills, and competency validation to perform their roles. - To work with wider teams in Housing to develop, implement and monitor a process for recharging tenants and leaseholders of the clients repair works undertaken by the capital investment teams which are the responsibility of the tenant or leaseholder to resolve. - To ensure that there is effective and timely forecasting and analysis of business and financial data to enable robust budget management and budget planning, minimising financial risks, and maximising potential efficiencies. Profile - Degree or equivalent experience in social housing maintenance. - Extensive knowledge and understanding of the Landlord and Tenant Act 1985, the Housing Act 2004 and associated legislation. - Excellent leadership, negotiation and influencing skills, including change management and improvement in service delivery. Job Offer - Competitive day rate - Initial 3 month contract with view to be extended - Hybrid working
Sep 02, 2025
Seasonal
To provide an effective service for managing all aspects of the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. To ensure Council homes receive capital investment, stock condition surveys, cyclical programmes and adaptations in a timely and efficient manner. Client Details My client oversees the maintenance and delivery of over 6000 social housing properties to tenants across the East Midlands. Description - Day to day management of the Capital Investment, Technical, Cyclical, Adaptations and office teams, managing resources to ensure that the service meets statutory requirements and monitoring performance to ensure that the service meets service plan and performance indicator targets and operational needs. - To act as the lead officer and senior technical advisor for the clients statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations areas of Housing Property Services, providing Health and Safety, legislative guidance and technical support to the Capital Investment Teams and the Council. Preparing reports and attending meetings as required. - To procure, implement and manage the provision of suitable specialist contracts (for example, roofing, energy improvements etc.) used by the Capital Investment Team to ensure a consistently high quality of service delivery to service users. - To procure and manage suitable contractors, as required, to support the in house Direct Labour Organisation staff in the fulfilment of the delivery of the Council's statutory capital property investment programme, stock condition surveys, cyclical programmes and council housing adaptation requirements. - To proactively manage staff development and training to ensure the team has the requisite levels of knowledge, skills, and competency validation to perform their roles. - To work with wider teams in Housing to develop, implement and monitor a process for recharging tenants and leaseholders of the clients repair works undertaken by the capital investment teams which are the responsibility of the tenant or leaseholder to resolve. - To ensure that there is effective and timely forecasting and analysis of business and financial data to enable robust budget management and budget planning, minimising financial risks, and maximising potential efficiencies. Profile - Degree or equivalent experience in social housing maintenance. - Extensive knowledge and understanding of the Landlord and Tenant Act 1985, the Housing Act 2004 and associated legislation. - Excellent leadership, negotiation and influencing skills, including change management and improvement in service delivery. Job Offer - Competitive day rate - Initial 3 month contract with view to be extended - Hybrid working
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contract
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Job Title: Multi Trade Operative Job Type: Permanent, Full-Time Sector: Property Services Location: East Hertfordshire Hours: Monday to Friday, 08:00 - 17:00 Pay Rate: 21.00 - 23.00 per hour We're looking for a skilled Multi Trade Operative to join a dedicated property maintenance team in Hertford. In this role, you'll deliver high-quality carpentry and multi-trade services for social housing clients, helping to maintain safe and comfortable homes. Responsibilities: Carry out a variety of carpentry tasks, including framing, and door/window installations. Complete general maintenance work such as basic plumbing, tiling, plastering, and painting. Deliver both reactive and planned maintenance in occupied and void properties. Identify issues on-site and implement practical, cost-effective solutions. Collaborate with team members, subcontractors, and housing officers to ensure efficient service delivery. Communicate professionally with tenants, ensuring minimal disruption during works. Maintain a clean and safe working environment, adhering to health and safety regulations. Use a PDA to manage daily tasks, updates, and job completions. Operate and maintain tools and equipment responsibly. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Own set of tools Benefits: Company vehicle, fuel card, and uniform included as part of the role package. Weekly pay If you're interested in this position, we'd love to hear from you. LON123
Sep 02, 2025
Full time
Job Title: Multi Trade Operative Job Type: Permanent, Full-Time Sector: Property Services Location: East Hertfordshire Hours: Monday to Friday, 08:00 - 17:00 Pay Rate: 21.00 - 23.00 per hour We're looking for a skilled Multi Trade Operative to join a dedicated property maintenance team in Hertford. In this role, you'll deliver high-quality carpentry and multi-trade services for social housing clients, helping to maintain safe and comfortable homes. Responsibilities: Carry out a variety of carpentry tasks, including framing, and door/window installations. Complete general maintenance work such as basic plumbing, tiling, plastering, and painting. Deliver both reactive and planned maintenance in occupied and void properties. Identify issues on-site and implement practical, cost-effective solutions. Collaborate with team members, subcontractors, and housing officers to ensure efficient service delivery. Communicate professionally with tenants, ensuring minimal disruption during works. Maintain a clean and safe working environment, adhering to health and safety regulations. Use a PDA to manage daily tasks, updates, and job completions. Operate and maintain tools and equipment responsibly. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Own set of tools Benefits: Company vehicle, fuel card, and uniform included as part of the role package. Weekly pay If you're interested in this position, we'd love to hear from you. LON123
Job Title: Multi Trade Operative Job Type: Permanent, Full-Time Sector: Property Services Location: East London Hours: Monday to Friday, 08:00 - 17:00 Pay Rate: 21.00 - 23.00 per hour We're looking for a skilled Multi Trade Operative to join a dedicated property maintenance team in East London. In this role, you'll deliver high-quality carpentry and multi-trade services for social housing clients, helping to maintain safe and comfortable homes. Responsibilities: Carry out a variety of carpentry tasks, including framing, and door/window installations. Complete general maintenance work such as basic plumbing, tiling, plastering, and painting. Deliver both reactive and planned maintenance in occupied and void properties. Identify issues on-site and implement practical, cost-effective solutions. Collaborate with team members, subcontractors, and housing officers to ensure efficient service delivery. Communicate professionally with tenants, ensuring minimal disruption during works. Maintain a clean and safe working environment, adhering to health and safety regulations. Use a PDA to manage daily tasks, updates, and job completions. Operate and maintain tools and equipment responsibly. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Own set of tools Benefits: Company vehicle, fuel card, and uniform included as part of the role package. Weekly pay If you're interested in this position, we'd love to hear from you. LON123
Sep 02, 2025
Full time
Job Title: Multi Trade Operative Job Type: Permanent, Full-Time Sector: Property Services Location: East London Hours: Monday to Friday, 08:00 - 17:00 Pay Rate: 21.00 - 23.00 per hour We're looking for a skilled Multi Trade Operative to join a dedicated property maintenance team in East London. In this role, you'll deliver high-quality carpentry and multi-trade services for social housing clients, helping to maintain safe and comfortable homes. Responsibilities: Carry out a variety of carpentry tasks, including framing, and door/window installations. Complete general maintenance work such as basic plumbing, tiling, plastering, and painting. Deliver both reactive and planned maintenance in occupied and void properties. Identify issues on-site and implement practical, cost-effective solutions. Collaborate with team members, subcontractors, and housing officers to ensure efficient service delivery. Communicate professionally with tenants, ensuring minimal disruption during works. Maintain a clean and safe working environment, adhering to health and safety regulations. Use a PDA to manage daily tasks, updates, and job completions. Operate and maintain tools and equipment responsibly. Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS) Own set of tools Benefits: Company vehicle, fuel card, and uniform included as part of the role package. Weekly pay If you're interested in this position, we'd love to hear from you. LON123
Randstad Construction & Property
St. Albans, Hertfordshire
Looking for a Resident Liaison officer to join a leading Maintenance Contractor working on a planned works contract Offering a competitive salary of up to 30,000 + car allowance and benefits Working on Planned maintenance contract carrying out fire remediation and external works you will provide support to a well established team that deliver a high quality service Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures Requirements: Previous experience in a RLO role within a similar industry, ideally Social Housing Have a full UK driving licence and own vehicle Able to cover St Albans and surrounding areas Are an excellent communicator comfortable with in person and telephone conversations If you are interested in this role please attach an updated cv and we will be in touch Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 02, 2025
Full time
Looking for a Resident Liaison officer to join a leading Maintenance Contractor working on a planned works contract Offering a competitive salary of up to 30,000 + car allowance and benefits Working on Planned maintenance contract carrying out fire remediation and external works you will provide support to a well established team that deliver a high quality service Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures Requirements: Previous experience in a RLO role within a similar industry, ideally Social Housing Have a full UK driving licence and own vehicle Able to cover St Albans and surrounding areas Are an excellent communicator comfortable with in person and telephone conversations If you are interested in this role please attach an updated cv and we will be in touch Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Contract
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Leeds, and they are carrying out a planned works programme across Bedfordshire. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retro-fit works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a permanent and they are looking to get someone started immediately. Please apply directly for this role or contact George Garner for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. INDGG
Sep 01, 2025
Full time
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Leeds, and they are carrying out a planned works programme across Bedfordshire. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retro-fit works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a permanent and they are looking to get someone started immediately. Please apply directly for this role or contact George Garner for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. INDGG
Adaptations Officer Location: 130 Cowley Road, CB4 0GU Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.98 per hour Job Ref: (phone number removed) Responsibilities Coordinate and manage building services and maintenance projects to ensure timely and efficient completion. Assess and implement necessary adaptations to buildings to meet accessibility and safety standards. Work closely with contractors, suppliers, and internal teams to oversee project execution and resolve any issues. Ensure compliance with all relevant regulations and standards in building maintenance and adaptations. Prepare reports and documentation related to ongoing and completed projects. Provide expert advice on building services and maintenance to stakeholders within the Cambridge Town Council. Person Specification Proven experience in building services, maintenance, or a related field. Strong project management skills with the ability to oversee multiple projects simultaneously. Excellent communication and interpersonal skills for effective collaboration with various stakeholders. Knowledge of relevant building regulations and standards. Ability to assess building adaptation needs and propose effective solutions. Strong problem-solving skills and a proactive approach to addressing challenges. Eligibility to work in the UK and compliance with Cambridge Town Council policies and procedures. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contract
Adaptations Officer Location: 130 Cowley Road, CB4 0GU Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.98 per hour Job Ref: (phone number removed) Responsibilities Coordinate and manage building services and maintenance projects to ensure timely and efficient completion. Assess and implement necessary adaptations to buildings to meet accessibility and safety standards. Work closely with contractors, suppliers, and internal teams to oversee project execution and resolve any issues. Ensure compliance with all relevant regulations and standards in building maintenance and adaptations. Prepare reports and documentation related to ongoing and completed projects. Provide expert advice on building services and maintenance to stakeholders within the Cambridge Town Council. Person Specification Proven experience in building services, maintenance, or a related field. Strong project management skills with the ability to oversee multiple projects simultaneously. Excellent communication and interpersonal skills for effective collaboration with various stakeholders. Knowledge of relevant building regulations and standards. Ability to assess building adaptation needs and propose effective solutions. Strong problem-solving skills and a proactive approach to addressing challenges. Eligibility to work in the UK and compliance with Cambridge Town Council policies and procedures. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
We are actively looking for a Site Compliance Manager to join a housing association in Birmingham area on a permanent basis. You will be responsible for compliance, fire remedials and building maintenance across the organisation as a whole. In return you will receive 25 days annual leave, great working environment and group funded health cash plan. As the Site Compliance Manager, you will be: Ensuring that all compliance is up to date and adhere to in accordance to current legislation Ensuring high quality day to day performance of all services, providing support, guidance and motivation to maximise performance for everyone in the business Managing all maintenance involving the big 6 focusing on fire Qualifications / Experience: Experience working with the big 6 of compliance Social housing / public sector experience NEOBSH/IOSH Experience with repairs and maintenance In return as the Compliance Manager, you will receive: 52,891 25 days annual leave Company Pension scheme Birthday off Health cash plan We are keen to see CV's from Compliance Manager, Building Safety Manager, Building Safety and Compliance Manager, Compliance Project Manager, Senior Compliance Officer or Senior Building Safety Officer If this sounds like you and you would like to apply for the position call Kiran on (phone number removed) or send over your updated CV to (url removed)
Sep 01, 2025
Full time
We are actively looking for a Site Compliance Manager to join a housing association in Birmingham area on a permanent basis. You will be responsible for compliance, fire remedials and building maintenance across the organisation as a whole. In return you will receive 25 days annual leave, great working environment and group funded health cash plan. As the Site Compliance Manager, you will be: Ensuring that all compliance is up to date and adhere to in accordance to current legislation Ensuring high quality day to day performance of all services, providing support, guidance and motivation to maximise performance for everyone in the business Managing all maintenance involving the big 6 focusing on fire Qualifications / Experience: Experience working with the big 6 of compliance Social housing / public sector experience NEOBSH/IOSH Experience with repairs and maintenance In return as the Compliance Manager, you will receive: 52,891 25 days annual leave Company Pension scheme Birthday off Health cash plan We are keen to see CV's from Compliance Manager, Building Safety Manager, Building Safety and Compliance Manager, Compliance Project Manager, Senior Compliance Officer or Senior Building Safety Officer If this sounds like you and you would like to apply for the position call Kiran on (phone number removed) or send over your updated CV to (url removed)
Resident Liaison Officer (RLO) - Social Housing £22/hr Umbrella or £17/hr PAYE Harrow, North West London Are you a compassionate and proactive communicator with a talent for building relationships Do you have experience liaising with residents, ideally within social housing or property maintenance We have an immediate opportunity for a Resident Liaison Officer to join our team in Harrow, North West London . You'll play a vital role in our ongoing refurbishment programme. The work will involve a combination of SHDF (Social Housing Decarbonisation Fund) works and Kitchen & Bathroom replacements , ensuring residents are well-informed, supported, and happy throughout the projects. What You'll Be Doing As our RLO, you'll be the friendly and reliable face of our projects. Your key responsibilities will include: Primary Point of Contact: Serving as the main liaison between residents and the project team, ensuring clear, consistent, and timely communication. Resident Engagement: Conducting pre-commencement visits, explaining planned works (e.g., insulation, kitchen/bathroom installations), and managing expectations. Query & Complaint Resolution: Proactively addressing resident concerns, questions, and complaints with empathy and efficiency, escalating complex issues as needed. Access Management: Coordinating and gaining access to properties for surveyors and trades, ensuring residents are given sufficient notice. Feedback Collection: Gathering resident feedback on works and services to help us continuously improve. Documentation: Maintaining accurate records of all resident interactions and communications. Site Visits: Regularly visiting properties to meet residents and monitor works progress from a resident perspective. What We're Looking For Resident Liaison Experience: Proven experience in a Resident Liaison Officer role, or a similar customer-facing position within social housing, property maintenance, or construction. Communication Skills: Exceptional verbal and written communication skills, with a patient and understanding approach. Empathy & Professionalism: Ability to build rapport quickly, manage expectations, and handle challenging situations with tact and professionalism. Organisational Skills: Highly organised with the ability to manage multiple resident cases and administrative tasks efficiently. Driving & Own Car: Must hold a full, valid UK driving license and have access to your own vehicle. Understanding of Refurbishment: A basic understanding of retrofit works, kitchens, and bathrooms is a plus, but training will be provided. What We Offer Competitive Pay: A choice of £22 per hour (Umbrella) or £17 per hour (PAYE Direct) , depending on your preferred payment method. Impactful Work: Contribute directly to improving homes and making them more sustainable for social housing residents. Local Focus: Work primarily within the Harrow, North West London area. Supportive Environment: Join a collaborative team committed to high standards of resident satisfaction. Ready to be the vital link between our projects and our residents in Harrow Apply now!
Sep 01, 2025
Full time
Resident Liaison Officer (RLO) - Social Housing £22/hr Umbrella or £17/hr PAYE Harrow, North West London Are you a compassionate and proactive communicator with a talent for building relationships Do you have experience liaising with residents, ideally within social housing or property maintenance We have an immediate opportunity for a Resident Liaison Officer to join our team in Harrow, North West London . You'll play a vital role in our ongoing refurbishment programme. The work will involve a combination of SHDF (Social Housing Decarbonisation Fund) works and Kitchen & Bathroom replacements , ensuring residents are well-informed, supported, and happy throughout the projects. What You'll Be Doing As our RLO, you'll be the friendly and reliable face of our projects. Your key responsibilities will include: Primary Point of Contact: Serving as the main liaison between residents and the project team, ensuring clear, consistent, and timely communication. Resident Engagement: Conducting pre-commencement visits, explaining planned works (e.g., insulation, kitchen/bathroom installations), and managing expectations. Query & Complaint Resolution: Proactively addressing resident concerns, questions, and complaints with empathy and efficiency, escalating complex issues as needed. Access Management: Coordinating and gaining access to properties for surveyors and trades, ensuring residents are given sufficient notice. Feedback Collection: Gathering resident feedback on works and services to help us continuously improve. Documentation: Maintaining accurate records of all resident interactions and communications. Site Visits: Regularly visiting properties to meet residents and monitor works progress from a resident perspective. What We're Looking For Resident Liaison Experience: Proven experience in a Resident Liaison Officer role, or a similar customer-facing position within social housing, property maintenance, or construction. Communication Skills: Exceptional verbal and written communication skills, with a patient and understanding approach. Empathy & Professionalism: Ability to build rapport quickly, manage expectations, and handle challenging situations with tact and professionalism. Organisational Skills: Highly organised with the ability to manage multiple resident cases and administrative tasks efficiently. Driving & Own Car: Must hold a full, valid UK driving license and have access to your own vehicle. Understanding of Refurbishment: A basic understanding of retrofit works, kitchens, and bathrooms is a plus, but training will be provided. What We Offer Competitive Pay: A choice of £22 per hour (Umbrella) or £17 per hour (PAYE Direct) , depending on your preferred payment method. Impactful Work: Contribute directly to improving homes and making them more sustainable for social housing residents. Local Focus: Work primarily within the Harrow, North West London area. Supportive Environment: Join a collaborative team committed to high standards of resident satisfaction. Ready to be the vital link between our projects and our residents in Harrow Apply now!
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