4 jobs found

Adecco are supporting a London Borough Council team in a service role as a Leasehold Advisor Job Title: Leasehold Advisor - Right to Buy Team Location: East London - Contract Type: Temporary - Working Pattern: Full Time - Hourly rate from: 22.13 - PAYE - Hourly rate to: 28.94 - Umbrella About Our Client: Our client, a London Borough Council, is seeking a Leasehold Advisor to join their Collections Team of Leasehold Services. They are committed to delivering excellent customer service and providing expert advice and information to leaseholders. The Right to Buy team administers the right to buy (RTB) process ensuring statutory time frames are adhered to, applicants are updated on the progress of their applications, and they carry out due diligence to protect public purse. The RTB team is made up as follows; -1 RTB Team Leader -4 RTB Officers -2 Support Officers Benefits & Perks: Competitive hourly rate Temporary contract with full-time working hours Convenient location with nearby parking and easy access to public transportation Responsibilities: Administer Right to Buy sales from first enquiry to completion of sale, according to legislation and within statutory timescales. Ensure all enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to maintain a high level of customer care. Ensuring that Right to Buy customers are fully aware of the implications of buying and that home ownership is the right choice for them, that they are advised appropriately and protected from deferred sale companies and illegal lenders. Refer customers to internal and external financial advice services. Take responsibility for monitoring own workload ensuring that all timescales are met. Work at flexible times of the day, according to the needs of the service, including frequent evening consultation events and some weekend events. Attend Leaseholder Forums, estate surgeries and neighbourhood offices, and other meetings when required. Deal with complex and contentious correspondence, members' enquiries and Stage 1 complaints. Carry out unannounced tenancy audits visiting properties following receipt of RTB application - Protecting Council assets and public money and preventing fraud. Provide accurate advice on payment options and refer vulnerable leaseholders for additional support Advise contract administrators and consultants on consultation requirements Assist in disputed cases and supply documentation for legal proceedings Update work progress and contribute to the annual service improvement plan Take a proactive approach to professional development Essential Skills, Qualifications, and Experience: Ability to effectively respond to complaints and FOI requests Experience in resolving disputes with leaseholders and arranging compensation Strong customer service experience Accounts experience to produce estimates, accounts, and reports Experience in working collaboratively with colleagues and leaseholders to deliver improvements Understanding of leaseholders' liability and ability to calculate charges accurately Knowledge of regulations and lease terms for compliant consultation Excellent communication skills for engaging with leaseholders and briefing senior staff Ability to monitor and advise on scheme final account progress Up-to-date knowledge of relevant policies and legislation Desirable Skills, Qualifications, and Experience: Previous experience providing specialist advice and information to leaseholders Familiarity with Section 20 requirements Proven track record of professional development If you are an experienced Leasehold Advisor with a strong background in providing expert advice and excellent customer service, we encourage you to apply. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

High End Residential Maintenance Manager/Operator Permanent Location: West London Salary: £40,000 - £50,000 Start Date: ASAP Company Our client is a high quality building and refurbishment contractor specialising in the management, construction and maintenance of property in London. They have secured a reputation for delivering the highest level of expertise and service to private clients developing high end residential property. Our client employs individuals on a long term basis, with many of their staff having worked for them for over 15 years. They support all employees with all necessary training required to undertake their role, and actively encourage individuals to further their education where possible, for which they typically provide sponsorship for. Job Description They are a company which is seeking an experienced and skilled individual to fill role managing a growing portfolio of maintenance contracts and minor works operations. The successful candidate will be responsible for, with all necessary support, managing and undertaking scheduled maintenance and minor works tasks within previously constructed high-end London private houses with a value of up to £30m. They are looking to grow this side of their business over the next two years as demand increases and as such this will require a new defined company structure to be assembled, at the centre of which the candidate will be positioned. The successful candidate will be instrumental in delivering high quality works and excellent service to their Clients. With this being the case, there will be the opportunity for the individual to become central to this side of the company, which will result in greater responsibilities and potential career progression. The role entails the management of all scheduled and reactive maintenance tasks necessary for high end London homes with extensive M&E systems, high end finishes and decorations. This side of the position will require the candidate to work with office based maintenance administrator in reviewing requirements and timings as well as the scope of planned works - correctly resourcing specialist sub-contractors, materials and supplies and scheduling operations around their client's preferred timings. The role will also require the candidate to be hands on with carrying out tasks within the properties, and as such a skilled carpentry / multi-trade background is important. In addition to maintenance works, the candidate will run minor works projects on an as required basis. An example of this type of task would be the removal and refitting of a bathroom, back to substrates, and the new installation of high end stone floor and wall cladding, decorations, sanitary ware and fixtures in a 6 week period. Experience The candidate must have a good understanding of high end residential property and also must have practical experience of finishing carpentry / multi trade works. He or she must be confident to tackle tasks independently within high value homes and be able to deliver a high quality finish in his or her own work. Experience in Microsoft Office and email, also required. Good communication skills are important. Location Remote working around West London. A company van will be provided which will be used for transporting this person and his / her tools, plus necessary materials, to and from the sites. Application If you have the relevant experience as described above and would like to apply for this High End Residential Maintenance Manager/Operator job in West London then please email an updated CV to (url removed). To view all of our current positions in London then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play). Please bear in mind that we often get a high volume of applications for each role. We'd love to call every single person, even if they're not the right fit, but we just can't. What we can guarantee is that we will strive to contact suitable candidates, who have the required experience and background for this role or any other current roles, as soon as possible. Finally, if you call us, we make a huge effort to take every call (if we're not already on the phone) and will always return calls and messages

On behalf of our client, we are recruiting for a High End Residential Maintenance Manager for a permanent position in the West London Area. The Company Profile: The company is a high quality building and refurbishment contractor specialising in the management, construction and maintenance of property in London, the Country, the South of France and wider Europe. They have secured a reputation for delivering the highest level of expertise and service to private clients developing high end residential property. The Company is seeking an experienced and skilled individual to fill role managing a growing portfolio of maintenance contracts and minor works operations. The successful candidate will be responsible for, with all necessary support, managing and undertaking scheduled maintenance and minor works tasks within previously constructed high-end London private houses with a value of up to £30m. The company are looking to grow this side of their business over the next two years as demand increases and as such this will require a new defined company structure to be assembled, at the centre of which the candidate for this role will be positioned. The successful candidate will be instrumental in delivering high quality works and excellent service to the companies Clients. With this being the case, there will be the opportunity for the individual to become central to this side of the company, which will result in greater responsibilities and potential career progression. The company employs individuals on a long term basis, with many of their staff having worked there for over 15 years. The company culture is one of collaboration, knowledge sharing, and quality management to enable individuals to succeed and company and project objectives to be met. They support all employees with all necessary training required to undertake their role, and actively encourage individuals to further their education where possible, for which they are typically provided sponsorship for. Job Description: The role entails the management of all scheduled and reactive maintenance tasks necessary for high end London homes with extensive M&E systems, high end finishes and decorations. This side of the position will require the candidate to work with an administrator in reviewing requirements and timings as well as the scope of planned works - correctly resourcing specialist sub-contractors, materials and supplies and scheduling operations around the companies client’s preferred timings. The role will also require the candidate to be hands on with carrying out tasks within the properties, and as such a skilled carpentry / multi trade background is important. In addition to maintenance works, it is imagined the candidate will run minor works projects on an as required basis. An example of this type of task would be the removal and refitting of a bathroom, back to substrates, and the new installation of high end stone floor and wall cladding, decorations, sanitaryware and fixtures in a 6 week period. Responsibilities: * The candidate will be responsible for planning and resourcing operations correctly. * Responsible for being present, providing attendance, and undertaking maintenance tasks by himself/herself. * Ensuring the security of the companies client’s properties and possessions within homes. * The candidate will be responsible for managing and coordinating external trades, introducing and setting them up at the property and ensuring they complete the required tasks correctly. * Laying and removing protection to high-end finishes within the properties to ensure no damage is caused as a result of the completion of the maintenance task. * The candidate will be responsible for undertaking small enabling / alteration / associated works independently. Experience: The candidate must have a good understanding of high end residential property and also must have practical experience of finishing carpentry / multi trade works. He or she must be confident to tackle tasks independently within high value homes and be able to deliver a high quality finish in his or her own work. Experience in Microsoft Office and email, also required. Good communication skills are important. Must be reliable, polite, and diligent. Location: Remote working around West London. A company van will be provided which will be used for transporting this person and his / her tools, plus necessary materials, to and from the sites. Salary: £45-50K per annum, experience dependant. Employment Basis: Permanent Full Time

High-End Residential Maintenance Manager/ Operative We are looking for someone who is an experienced and skilled individual to fill role managing, a growing portfolio of maintenance contracts and minor works operations. The successful candidate will be responsible for, with all necessary support, managing and undertaking scheduled maintenance and minor work tasks within previously constructed high-end London private houses with a value of up to £30m. They are looking to grow this side of their business over the next two years as demand increases and as such this will require a new defined company structure to be assembled, at the centre of which the candidate will be positioned. The successful candidate will be instrumental in delivering high quality works and excellent service to their Clients. With this being the case, there will be the opportunity for the individual to become central to this side of the company, which will result in greater responsibilities and potential career progression. The company employs individuals on a long term basis, with many of their staff having worked for them for over 15 years. Their company culture is one of collaboration, knowledge sharing, and quality management to enable individuals to succeed and company and project objectives to be met. They support all employees with all necessary training required to undertake their role, and actively encourage individuals to further their education where possible, for which they are typically provide sponsorship. Description: The role entails the management of all scheduled and reactive maintenance tasks necessary for high end London homes with extensive M&E systems, high end finishes and decorations. This side of the position will require the candidate to work with their office based maintenance administrator in reviewing requirements and timings as well as the scope of planned works – correctly resourcing specialist sub-contractors, materials and supplies and scheduling operations around their client’s preferred timings. The role will also require the candidate to be hands on with carrying out tasks within the properties, and as such a skilled carpentry/ multitrade background is important. In addition to maintenance works, the candidate will run minor works projects on an as required basis. As example of this type of task would be the removal and refitting of a bathroom, back to substrates, and the new installation of high end stone floor and wall cladding, decorations, sanitaryware and fixtures in a 6 week period. Responsibility: - The candidate will be responsible for planning and resourcing operations correctly - Responsible for being present, providing attendance, and undertaking maintenance tasks by himself/herself - Ensuring the security of their client’s properties and possessions within homes - The candidate will be responsible for managing and coordinating external trades, introducing and setting them up at the property and ensuring they complete the required tasks correctly - Laying and removing protection to high-end finishes within the properties to ensure no damage is caused as a result of the completion of the maintenance task - The candidate will be responsible for undertaking small enabling/ alteration/ associated works independently Experience: The candidate must have a good understanding of high end residential property and also must have practical experience of finishing carpentry/ multitrade works. He or she must be confident to tackle tasks independently within high value homes and be able to deliver a high quality finish in his or her own work. Experience in Microsoft Office and email, also required. Good communication skills are important. Must be reliable, polite and diligent. Location: Remote working around West London. A company van will be provided which will be used for transporting this person and his/ her tools, plus necessary materials, to and from the sites. Permanent full Time employment, Salary: £45-50K per annum, candidate dependant