Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
06/03/2026
Full time
Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/03/2026
Contract
We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Recruiting for an ASB Officer/Enforcement Officer to join the team within a local housing association in Bolton , effective immediately. This is a 3-month temp vacancy, full time (36 hours) and l ooking to start as soon as possible, perfect for someone with no notice. Hourly rates are between 21 - 25 depending on experience and whether you choose to be paid PAYE or Umbrella. It is essential to have worked in a similar role previously to be considered. This includes ASB or Enforcement or Neighbourhood Safety. Your new role Manage anti-social behaviour and tenancy enforcement cases, including customer contact, agreeing action plans, investigation and information gathering, maintaining accurate records, and producing correspondence. Identify vulnerable customers and refer them to appropriate support agencies and services as needed. Assist the Neighbourhood Safety team in preparing casework for escalated legal court enforcement actions, including gathering evidence of tenancy breaches as needed. Ensure all possible interventions are considered, and any intervention actions are recorded promptly. What you'll need to succeed Background in ASB / Tenancy Enforcement is a must to be considered. Excellent understanding of anti-social behaviour and tenancy breach issues with the ability to provide effective interventions and support plans. Experience working with customers and communities regarding tenancy enforcement and anti-social behaviour and prevention strategies. A full and clean drivers' licence is required. What you'll get in return Weekly Pay Competitive rates Full time hours Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
06/03/2026
Seasonal
Recruiting for an ASB Officer/Enforcement Officer to join the team within a local housing association in Bolton , effective immediately. This is a 3-month temp vacancy, full time (36 hours) and l ooking to start as soon as possible, perfect for someone with no notice. Hourly rates are between 21 - 25 depending on experience and whether you choose to be paid PAYE or Umbrella. It is essential to have worked in a similar role previously to be considered. This includes ASB or Enforcement or Neighbourhood Safety. Your new role Manage anti-social behaviour and tenancy enforcement cases, including customer contact, agreeing action plans, investigation and information gathering, maintaining accurate records, and producing correspondence. Identify vulnerable customers and refer them to appropriate support agencies and services as needed. Assist the Neighbourhood Safety team in preparing casework for escalated legal court enforcement actions, including gathering evidence of tenancy breaches as needed. Ensure all possible interventions are considered, and any intervention actions are recorded promptly. What you'll need to succeed Background in ASB / Tenancy Enforcement is a must to be considered. Excellent understanding of anti-social behaviour and tenancy breach issues with the ability to provide effective interventions and support plans. Experience working with customers and communities regarding tenancy enforcement and anti-social behaviour and prevention strategies. A full and clean drivers' licence is required. What you'll get in return Weekly Pay Competitive rates Full time hours Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
PRS Housing & Lettings Officer (x2) Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.
06/03/2026
Full time
PRS Housing & Lettings Officer (x2) Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
06/03/2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Job Description: We are looking for a dedicated and experienced Electrician to join our team, . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
05/03/2026
Full time
Job Description: We are looking for a dedicated and experienced Electrician to join our team, . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
Loft Installer - Social Housing Projects Location: Epping Salary: 21ph Job Type: full time temp to perm We're seeking a reliable and skilled Loft Installer to join our team working on social housing properties . If you're passionate about making homes warmer, safer, and more energy-efficient for families who need it most, this is the role for you. Key Responsibilities: Install loft insulation and boarding in occupied social housing units Ensure all work complies with health & safety and building regulations Communicate respectfully with tenants and housing officers Maintain a clean and professional working environment Requirements: Experience in loft insulation NVQ Level 2 Loft Insulation CSCS Card Comfortable working in confined spaces and at height Full UK driving license preferred DBS check may be required due to working in vulnerable households Join our mission to improve energy efficiency in social housing across St Albans. We're looking for a professional Cavity Wall Installer who takes pride in quality workmanship and respectful service. Your Role: Install cavity wall insulation in occupied and void social housing units Carry out pre-installation assessments and post-installation checks Operate machinery safely and efficiently Liaise with tenants and housing officers with courtesy and care What You'll Need: Experience in cavity wall insulation (preferred) NVQ Level 2 Cavity Wall Installation Strong attention to detail and safety Full UK driving license DBS clearance may be required
05/03/2026
Contract
Loft Installer - Social Housing Projects Location: Epping Salary: 21ph Job Type: full time temp to perm We're seeking a reliable and skilled Loft Installer to join our team working on social housing properties . If you're passionate about making homes warmer, safer, and more energy-efficient for families who need it most, this is the role for you. Key Responsibilities: Install loft insulation and boarding in occupied social housing units Ensure all work complies with health & safety and building regulations Communicate respectfully with tenants and housing officers Maintain a clean and professional working environment Requirements: Experience in loft insulation NVQ Level 2 Loft Insulation CSCS Card Comfortable working in confined spaces and at height Full UK driving license preferred DBS check may be required due to working in vulnerable households Join our mission to improve energy efficiency in social housing across St Albans. We're looking for a professional Cavity Wall Installer who takes pride in quality workmanship and respectful service. Your Role: Install cavity wall insulation in occupied and void social housing units Carry out pre-installation assessments and post-installation checks Operate machinery safely and efficiently Liaise with tenants and housing officers with courtesy and care What You'll Need: Experience in cavity wall insulation (preferred) NVQ Level 2 Cavity Wall Installation Strong attention to detail and safety Full UK driving license DBS clearance may be required
Housing Officer Location: Chatham Salary: 31,000 Hours: 37 hours per week We're seeking a proactive Housing Officer with experience in housing and property matters. What you'll do: Inspect homes to identify hazards and ensure compliance with housing standards. Advise tenants, landlords, and property owners on property condition and available assistance. Take enforcement action where necessary to ensure safe, compliant housing. What we're looking for: A working knowledge of housing standards and legislation, with the ability to apply this in a practical, proportionate way. Confidence in assessing risks, identifying hazards, and knowing when formal action is required. An interest in supporting residents with home adaptations, with the ability to offer practical and technical advice. Clear communication skills and the ability to work positively with residents, landlords, and other professionals. Please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
05/03/2026
Full time
Housing Officer Location: Chatham Salary: 31,000 Hours: 37 hours per week We're seeking a proactive Housing Officer with experience in housing and property matters. What you'll do: Inspect homes to identify hazards and ensure compliance with housing standards. Advise tenants, landlords, and property owners on property condition and available assistance. Take enforcement action where necessary to ensure safe, compliant housing. What we're looking for: A working knowledge of housing standards and legislation, with the ability to apply this in a practical, proportionate way. Confidence in assessing risks, identifying hazards, and knowing when formal action is required. An interest in supporting residents with home adaptations, with the ability to offer practical and technical advice. Clear communication skills and the ability to work positively with residents, landlords, and other professionals. Please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Options Officer for the 3 months ongoing, at the rate of 28 per hour umbrella Office presence required at least once a week. Phone Duty included within the role Job responsibilities To deliver first class customer service which provides the customer with a suitable solution regarding their housing issues and satisfaction is high. To provide advice face to face, by phone and online regarding housing options and prevention enquiries to customers in buildings used by the Royal Borough to deliver customer services. To conduct outreach visits at customers home, prison, hostel, hospital or other locations in-line with documented procedures including arranging and attending surgeries where set out by the Senior Management Ensure that housing options, other than Part VII applications, are fully explored in all cases to maximise opportunities for preventing homelessness. Assess homelessness applications within Part VII of the Housing Act 1996 including cases for acceptance, refusal or referral to other Authorities. Make decisions on where homeless households will be placed into temporary accommodation and advise the Housing Assistant to make arrangements for sign up and housing benefit assistance if appropriate. To provide expert advice and assistance to stakeholders and customers with housing problems, particularly those living in the private rented sector, and take action to prevent homelessness. The post holder will also be responsible for promoting greater understanding of the rights and obligations of tenants and landlords in the private rented sector and for increasing the knowledge of housing options and resources in the community. Investigate and make every effort to resolve landlord/tenants disputes, seeking to conciliate wherever possible and ensuring that all relevant parties are aware of their rights, responsibilities and remedies. It involves the gathering of evidence and preparation of prosecution files to enable the Council to prosecute successfully where appropriate. Achieve individual performance objectives, targets and service standards and contribute to the achievement of team plan objectives and targets. Manage a personal caseload and maintain accurate and detailed casework records. In addition manage priorities and meet individual and service performance targets and deadlines. Qualification/ Eductation / Training 4 GCSE's including Maths & English Educated to A-level / NVQ Level 3 or equivalent HND/NVQ4 level or experience in relevant field. Housing Qualification attained or currently being studied Project management training (Desirable) NVQ2 in Customer Service (Desirable) Experience A comprehensive understanding and awareness of housing issues, and of government policy relating to homelessness. Vast experience of interviewing people who are under stress, emotional and/or living in unsatisfactory housing conditions. Proven ability to manage difficult situations remaining calm, friendly and professional Experience of working in partnership with local authorities or other housing providers Extensive experience of working in confidential situations with an understanding of when and how to share sensitive information with customers and relevant agencies. A high level of experience of working in a Housing Needs, Local Authority Lettings or equivalent environment Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
05/03/2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Options Officer for the 3 months ongoing, at the rate of 28 per hour umbrella Office presence required at least once a week. Phone Duty included within the role Job responsibilities To deliver first class customer service which provides the customer with a suitable solution regarding their housing issues and satisfaction is high. To provide advice face to face, by phone and online regarding housing options and prevention enquiries to customers in buildings used by the Royal Borough to deliver customer services. To conduct outreach visits at customers home, prison, hostel, hospital or other locations in-line with documented procedures including arranging and attending surgeries where set out by the Senior Management Ensure that housing options, other than Part VII applications, are fully explored in all cases to maximise opportunities for preventing homelessness. Assess homelessness applications within Part VII of the Housing Act 1996 including cases for acceptance, refusal or referral to other Authorities. Make decisions on where homeless households will be placed into temporary accommodation and advise the Housing Assistant to make arrangements for sign up and housing benefit assistance if appropriate. To provide expert advice and assistance to stakeholders and customers with housing problems, particularly those living in the private rented sector, and take action to prevent homelessness. The post holder will also be responsible for promoting greater understanding of the rights and obligations of tenants and landlords in the private rented sector and for increasing the knowledge of housing options and resources in the community. Investigate and make every effort to resolve landlord/tenants disputes, seeking to conciliate wherever possible and ensuring that all relevant parties are aware of their rights, responsibilities and remedies. It involves the gathering of evidence and preparation of prosecution files to enable the Council to prosecute successfully where appropriate. Achieve individual performance objectives, targets and service standards and contribute to the achievement of team plan objectives and targets. Manage a personal caseload and maintain accurate and detailed casework records. In addition manage priorities and meet individual and service performance targets and deadlines. Qualification/ Eductation / Training 4 GCSE's including Maths & English Educated to A-level / NVQ Level 3 or equivalent HND/NVQ4 level or experience in relevant field. Housing Qualification attained or currently being studied Project management training (Desirable) NVQ2 in Customer Service (Desirable) Experience A comprehensive understanding and awareness of housing issues, and of government policy relating to homelessness. Vast experience of interviewing people who are under stress, emotional and/or living in unsatisfactory housing conditions. Proven ability to manage difficult situations remaining calm, friendly and professional Experience of working in partnership with local authorities or other housing providers Extensive experience of working in confidential situations with an understanding of when and how to share sensitive information with customers and relevant agencies. A high level of experience of working in a Housing Needs, Local Authority Lettings or equivalent environment Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Job Description: We are looking for a dedicated and experienced Electrician to join our team, This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
05/03/2026
Full time
Job Description: We are looking for a dedicated and experienced Electrician to join our team, This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
Spencer Clarke Group
Hammersmith And Fulham, London
Spencer Clarke Group are seeking a Review Officer for a Local Authority Client in West London. In this role, you will lead and conduct statutory housing and homelessness reviews, provide advice on complex legal and policy issues, and ensure compliance with all relevant legislation and council procedures. Duties: Conduct statutory housing and homelessness reviews, including temporary and permanent accommodation decisions. Provide expert advice and guidance on housing law, policy, and legal challenges. Draft decision letters, reports, and briefings for internal and external stakeholders. Maintain accurate records, databases, and ensure compliance with statutory deadlines. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience applying housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience handling statutory reviews, appeals, or legal challenges in housing or related services. Experience drafting formal decision letters, reports, and legal documentation. Experience working with colleagues, stakeholders, or legal teams to provide guidance and resolve complex cases. What's on offer: Salary: 29ph may negotiate higher for exceptional candidates, based on experience Contract type: 6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
05/03/2026
Contract
Spencer Clarke Group are seeking a Review Officer for a Local Authority Client in West London. In this role, you will lead and conduct statutory housing and homelessness reviews, provide advice on complex legal and policy issues, and ensure compliance with all relevant legislation and council procedures. Duties: Conduct statutory housing and homelessness reviews, including temporary and permanent accommodation decisions. Provide expert advice and guidance on housing law, policy, and legal challenges. Draft decision letters, reports, and briefings for internal and external stakeholders. Maintain accurate records, databases, and ensure compliance with statutory deadlines. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience applying housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience handling statutory reviews, appeals, or legal challenges in housing or related services. Experience drafting formal decision letters, reports, and legal documentation. Experience working with colleagues, stakeholders, or legal teams to provide guidance and resolve complex cases. What's on offer: Salary: 29ph may negotiate higher for exceptional candidates, based on experience Contract type: 6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Allocations Officer for the 3 months ongoing, at the rate of 19.07 per hour Paye Job responsibilities To assess applications in line with the organisations Allocations Policy. Making direct nominations to households on the Housing Register Making sure that they are in line with the Allocations Policy. An understanding of homelessness legislation. To provide advice and seek solutions to customers around their housing situation. To deliver an effective and efficient Housing Allocations service in order to meet the organisations responsibility to deliver its statutory functions. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
05/03/2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Allocations Officer for the 3 months ongoing, at the rate of 19.07 per hour Paye Job responsibilities To assess applications in line with the organisations Allocations Policy. Making direct nominations to households on the Housing Register Making sure that they are in line with the Allocations Policy. An understanding of homelessness legislation. To provide advice and seek solutions to customers around their housing situation. To deliver an effective and efficient Housing Allocations service in order to meet the organisations responsibility to deliver its statutory functions. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
05/03/2026
Seasonal
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Internally your job title will be Tenancy Sustainment Officer. Job Summary: New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness. Key Responsibilities: The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army. Successful candidate will have: Level 3 qualification in related field or willingness to work towards it Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. Working hours: 35 hours per week including some evenings and weekends Closing date: Tuesday, 31 Mar 2026 Interview Date: To be confirmed We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. Benefits: 25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme
05/03/2026
Full time
Internally your job title will be Tenancy Sustainment Officer. Job Summary: New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness. Key Responsibilities: The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army. Successful candidate will have: Level 3 qualification in related field or willingness to work towards it Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. Working hours: 35 hours per week including some evenings and weekends Closing date: Tuesday, 31 Mar 2026 Interview Date: To be confirmed We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. Benefits: 25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme
Hays Specialist Recruitment Limited
St. Helens, Merseyside
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/03/2026
Seasonal
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
05/03/2026
Full time
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and compliance services across social housing and public sector environments. We employ more than 1,500 people and support over 250 clients across London and the South East, helping keep residents safe and properties fully compliant. We are recruiting for an experienced Mechanical Site Manager to support delivery across our social housing programmes in Southampton and the surrounding areas. The Mechanical Site Manager will be responsible for coordinating and managing the installation of heating systems across occupied and void social housing properties. This includes radiator replacements, heating pipework alterations, Heat Interface Unit (HIU) installations and associated electrical rewire activities. Working closely with an Electrical Supervisor and Resident Liaison Officer (RLO), you will oversee site operations, ensuring works are delivered safely, to specification and with minimal disruption to residents. This role requires strong technical knowledge, excellent stakeholder management and the ability to maintain high standards of quality, compliance and customer service. What You ll Do As a Mechanical Site Manager, your responsibilities will include: Managing day-to-day site activities across multiple occupied and void properties. Supervising mechanical and electrical operatives, subcontractors and specialist teams. Planning and coordinating radiator replacements, heating pipework alterations, HIU installations and associated electrical works. Monitoring progress against programme and addressing risks or delays. Ensuring all works comply with mechanical design specifications, manufacturer requirements and relevant Building Regulations. Conducting quality inspections and approving commissioning documentation and certification. Enforcing Health & Safety standards, including RAMS briefings, toolbox talks and site safety inspections. Working closely with Resident Liaison Officers to coordinate property access and minimise disruption to tenants. Attending client meetings and providing clear updates on site progress and performance. Maintaining accurate documentation including site diaries, installation records and commissioning documentation. About You To succeed as a Mechanical Site Manager, you will demonstrate: Proven experience managing mechanical installation works within social housing environments. SSSTS or SMSTS certification. Strong knowledge of radiator systems, HIUs, heating pipework and domestic plumbing systems. Experience overseeing electrical rewires at supervisory level. Experience working in occupied properties with strong awareness of resident care and safeguarding. Ability to read mechanical and electrical drawings and specifications. Strong leadership, communication and organisational skills. Good IT literacy, including digital job management systems and reporting tools. Desirable Mechanical engineering qualification (NVQ Level 3, HNC or equivalent). Experience installing or commissioning HIU systems. Asbestos Awareness certification. First Aid at Work. Experience working on energy efficiency or district heating programmes. What We Offer Salary up to £55,000 plus: Company vehicle and fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, offering long-term stability and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
05/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and compliance services across social housing and public sector environments. We employ more than 1,500 people and support over 250 clients across London and the South East, helping keep residents safe and properties fully compliant. We are recruiting for an experienced Mechanical Site Manager to support delivery across our social housing programmes in Southampton and the surrounding areas. The Mechanical Site Manager will be responsible for coordinating and managing the installation of heating systems across occupied and void social housing properties. This includes radiator replacements, heating pipework alterations, Heat Interface Unit (HIU) installations and associated electrical rewire activities. Working closely with an Electrical Supervisor and Resident Liaison Officer (RLO), you will oversee site operations, ensuring works are delivered safely, to specification and with minimal disruption to residents. This role requires strong technical knowledge, excellent stakeholder management and the ability to maintain high standards of quality, compliance and customer service. What You ll Do As a Mechanical Site Manager, your responsibilities will include: Managing day-to-day site activities across multiple occupied and void properties. Supervising mechanical and electrical operatives, subcontractors and specialist teams. Planning and coordinating radiator replacements, heating pipework alterations, HIU installations and associated electrical works. Monitoring progress against programme and addressing risks or delays. Ensuring all works comply with mechanical design specifications, manufacturer requirements and relevant Building Regulations. Conducting quality inspections and approving commissioning documentation and certification. Enforcing Health & Safety standards, including RAMS briefings, toolbox talks and site safety inspections. Working closely with Resident Liaison Officers to coordinate property access and minimise disruption to tenants. Attending client meetings and providing clear updates on site progress and performance. Maintaining accurate documentation including site diaries, installation records and commissioning documentation. About You To succeed as a Mechanical Site Manager, you will demonstrate: Proven experience managing mechanical installation works within social housing environments. SSSTS or SMSTS certification. Strong knowledge of radiator systems, HIUs, heating pipework and domestic plumbing systems. Experience overseeing electrical rewires at supervisory level. Experience working in occupied properties with strong awareness of resident care and safeguarding. Ability to read mechanical and electrical drawings and specifications. Strong leadership, communication and organisational skills. Good IT literacy, including digital job management systems and reporting tools. Desirable Mechanical engineering qualification (NVQ Level 3, HNC or equivalent). Experience installing or commissioning HIU systems. Asbestos Awareness certification. First Aid at Work. Experience working on energy efficiency or district heating programmes. What We Offer Salary up to £55,000 plus: Company vehicle and fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, offering long-term stability and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
05/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Eden Brown are seeking a highly efficient Independent Living Officer for a month to month contract in Bury, Greater Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
05/03/2026
Contract
Eden Brown are seeking a highly efficient Independent Living Officer for a month to month contract in Bury, Greater Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Due to growth, we are currently recruiting a new Neighbourhood Housing Officer to join us on a permanent basis! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled. Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live. Spend 80% of your time out in our neighbourhoods. Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas. Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date. Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches. Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals. Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . Work and contribute to investment/other projects when required. Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction. Ensure all services are delivered in a tailored manner taking into account our customers diverse needs. Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives Requirements Experience of dealing with customers face to face in a housing related role Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities. Knowledge of dealing with anti-social behavior complaints A passion for delivering excellent customer service and making a difference to the peoples lives. Awareness of customers diverse needs Flexible and adaptable approach to a changing and varied workload Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages. Excellent organisation, project management and time management skills Ability to prioritise, manage your own workload and to meet deadlines Self-motivated, driven and skilled at taking ownership Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Salary of £32,507 up to £36,229 per year dependant on experience (Pay Award due in April) £1,000 Essential car user allowance plus mileage Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support
05/03/2026
Full time
Due to growth, we are currently recruiting a new Neighbourhood Housing Officer to join us on a permanent basis! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled. Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live. Spend 80% of your time out in our neighbourhoods. Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas. Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date. Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches. Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals. Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . Work and contribute to investment/other projects when required. Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction. Ensure all services are delivered in a tailored manner taking into account our customers diverse needs. Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives Requirements Experience of dealing with customers face to face in a housing related role Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities. Knowledge of dealing with anti-social behavior complaints A passion for delivering excellent customer service and making a difference to the peoples lives. Awareness of customers diverse needs Flexible and adaptable approach to a changing and varied workload Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages. Excellent organisation, project management and time management skills Ability to prioritise, manage your own workload and to meet deadlines Self-motivated, driven and skilled at taking ownership Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Salary of £32,507 up to £36,229 per year dependant on experience (Pay Award due in April) £1,000 Essential car user allowance plus mileage Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support
