Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
02/07/2025
Full time
Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
11/06/2025
Full time
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
11/06/2025
Full time
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
05/03/2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Job Title: Premises Officer (Caretaking, Maintenance & Cleaning) Location: Lewisham Contract: Full-time Start Date: ASAP Our client is seeking a reliable and proactive Premises Officer to join our site team at a busy college in the Lewisham area. The successful candidate will play a key role in ensuring the campus is safe, secure, clean and well maintained. Key Responsibilities Carry out day-to-day caretaking and site supervision duties Maintain a clean, safe and welcoming environment for students, staff and visitors Undertake basic maintenance and minor repairs Support room set-ups for events and daily college activities Monitor site security, including opening and closing the premises Carry out regular health and safety checks and report any issues Assist with cleaning duties as required across the site Essential Requirements Previous experience in caretaking, premises, facilities or maintenance work Willingness to undertake both maintenance and cleaning duties Good practical and organisational skills Ability to work independently and as part of a team A strong awareness of health and safety An enhanced DBS check through the Disclosure and Barring Service (must be in place or obtained prior to starting) What They Offer Full-time, stable employment A supportive working environment within an education setting Immediate start for the right candidate
05/03/2026
Seasonal
Job Title: Premises Officer (Caretaking, Maintenance & Cleaning) Location: Lewisham Contract: Full-time Start Date: ASAP Our client is seeking a reliable and proactive Premises Officer to join our site team at a busy college in the Lewisham area. The successful candidate will play a key role in ensuring the campus is safe, secure, clean and well maintained. Key Responsibilities Carry out day-to-day caretaking and site supervision duties Maintain a clean, safe and welcoming environment for students, staff and visitors Undertake basic maintenance and minor repairs Support room set-ups for events and daily college activities Monitor site security, including opening and closing the premises Carry out regular health and safety checks and report any issues Assist with cleaning duties as required across the site Essential Requirements Previous experience in caretaking, premises, facilities or maintenance work Willingness to undertake both maintenance and cleaning duties Good practical and organisational skills Ability to work independently and as part of a team A strong awareness of health and safety An enhanced DBS check through the Disclosure and Barring Service (must be in place or obtained prior to starting) What They Offer Full-time, stable employment A supportive working environment within an education setting Immediate start for the right candidate
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
04/03/2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to 31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: Customer Care and Dis-satisfaction response. Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes. Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter. Writing written response to complaints. Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction. Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager. Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen. Key Experience Experience working in a resident liaison / complaints handling role. Previous experience of working with Local Authorities or Registered Housing Providers is essential. Confident compiling written response to complaints via email and letter. Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential. If you're interested in this role, please apply online or call (phone number removed) for more information!
04/03/2026
Full time
Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to 31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: Customer Care and Dis-satisfaction response. Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes. Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter. Writing written response to complaints. Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction. Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager. Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen. Key Experience Experience working in a resident liaison / complaints handling role. Previous experience of working with Local Authorities or Registered Housing Providers is essential. Confident compiling written response to complaints via email and letter. Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential. If you're interested in this role, please apply online or call (phone number removed) for more information!
Resident Liaison Officer - South London Planned Maintenance - Recladding Up to £31,000 plus car allowance Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team in South London. Works are being carried out to occupied properties in the area. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are looking for someone with experience working as a Resident Liaison Officer, strong written and verbal communication skills over the phone and face to face, good IT skills. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
04/03/2026
Full time
Resident Liaison Officer - South London Planned Maintenance - Recladding Up to £31,000 plus car allowance Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team in South London. Works are being carried out to occupied properties in the area. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are looking for someone with experience working as a Resident Liaison Officer, strong written and verbal communication skills over the phone and face to face, good IT skills. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Estates Officer - Electrical (Band 7) Location: NHS Trust in London Contract Length: 3-6 months Pay: £32-£34 per hour We are supporting a London NHS Trust with the recruitment of an experienced Estates Officer - Electrical (Band 7) on a 3-6 month contract. This is a senior technical role requiring strong engineering expertise, excellent organisational skills and the ability to lead statutory and technical electrical compliance across a large, complex healthcare estate. As Estates Officer - Electrical, you will be responsible for the safe, compliant and efficient management of electrical engineering services, supporting operational delivery, maintenance, statutory testing and the strategic management of electrical assets. You will play a vital role in ensuring a safe, resilient environment for patients, staff and visitors while supporting the Trust's long-term estates strategy. Key responsibilities Electrical Engineering Management Oversee and manage maintenance, installation, testing, verification, validation and commissioning of electrical plant, services and equipment Manage statutory and mandatory compliance for electrical systems including LV/HV, Generators, UPS, BMS systems and critical resilience infrastructure. Ensure electrical assets have robust maintenance regimes, including the management of electrical testing records, PAT testing, generator testing and electrical SOPs. Lead electrical incident management, including loss of power to critical clinical areas. Operational Leadership & Team Support Support the Head of Estates in delivering a responsive, professional estates service. Work collaboratively with fellow Estates Officers and cross-disciplinary teams on operational and project-related tasks. Supervise contractors, provide access to plant rooms and service areas, and ensure all works comply with Trust policies and HTM/ACOP requirements. Participate in the Estates on-call rota, providing technical support out of hours. Compliance, Safety & Governance Implement and monitor compliance with Health and Safety legislation, HTMs, ACOPs, Permit to Work systems, RAMS and Trust safety policies. Conduct and update risk assessments, maintain compliance documentation, and ensure safe systems of work are followed. Provide specialist technical advice to capital projects, including reviewing technical submissions, ensuring resilience and electrical safety in new builds and refurbishments. Strategic Planning & Reporting Chair the Electrical Safety Group, providing reports, actions and technical expertise. Analyse data, performance information and engineering outputs to support decision-making, improvement plans and estates strategy. Support Trust-wide reporting requirements including ERIC, PAM and Net Zero initiatives. Qualifications ONC/HNC or equivalent in Electrical Engineering (Essential) Degree-level qualification or equivalent experience (Desirable). Membership of a relevant professional body (Desirable). If you would like to be considered for the Estates Officer - Electrical (Band 7) contract role at £32-£34 per hour, please submit your CV for immediate review.
04/03/2026
Contract
Estates Officer - Electrical (Band 7) Location: NHS Trust in London Contract Length: 3-6 months Pay: £32-£34 per hour We are supporting a London NHS Trust with the recruitment of an experienced Estates Officer - Electrical (Band 7) on a 3-6 month contract. This is a senior technical role requiring strong engineering expertise, excellent organisational skills and the ability to lead statutory and technical electrical compliance across a large, complex healthcare estate. As Estates Officer - Electrical, you will be responsible for the safe, compliant and efficient management of electrical engineering services, supporting operational delivery, maintenance, statutory testing and the strategic management of electrical assets. You will play a vital role in ensuring a safe, resilient environment for patients, staff and visitors while supporting the Trust's long-term estates strategy. Key responsibilities Electrical Engineering Management Oversee and manage maintenance, installation, testing, verification, validation and commissioning of electrical plant, services and equipment Manage statutory and mandatory compliance for electrical systems including LV/HV, Generators, UPS, BMS systems and critical resilience infrastructure. Ensure electrical assets have robust maintenance regimes, including the management of electrical testing records, PAT testing, generator testing and electrical SOPs. Lead electrical incident management, including loss of power to critical clinical areas. Operational Leadership & Team Support Support the Head of Estates in delivering a responsive, professional estates service. Work collaboratively with fellow Estates Officers and cross-disciplinary teams on operational and project-related tasks. Supervise contractors, provide access to plant rooms and service areas, and ensure all works comply with Trust policies and HTM/ACOP requirements. Participate in the Estates on-call rota, providing technical support out of hours. Compliance, Safety & Governance Implement and monitor compliance with Health and Safety legislation, HTMs, ACOPs, Permit to Work systems, RAMS and Trust safety policies. Conduct and update risk assessments, maintain compliance documentation, and ensure safe systems of work are followed. Provide specialist technical advice to capital projects, including reviewing technical submissions, ensuring resilience and electrical safety in new builds and refurbishments. Strategic Planning & Reporting Chair the Electrical Safety Group, providing reports, actions and technical expertise. Analyse data, performance information and engineering outputs to support decision-making, improvement plans and estates strategy. Support Trust-wide reporting requirements including ERIC, PAM and Net Zero initiatives. Qualifications ONC/HNC or equivalent in Electrical Engineering (Essential) Degree-level qualification or equivalent experience (Desirable). Membership of a relevant professional body (Desirable). If you would like to be considered for the Estates Officer - Electrical (Band 7) contract role at £32-£34 per hour, please submit your CV for immediate review.
Service Care Solutions - Housing
Barnet, Hertfordshire
Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions
04/03/2026
Contract
Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions
Repairs Supervisor Social Housing Location: Kingston Salary: Competitive Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is seeking an experienced Repairs Supervisor to join their team in Kingston. This is an excellent opportunity for a motivated and organised professional to oversee day-to-day maintenance operations across a portfolio of residential properties. The Role As Repairs Supervisor, you will be responsible for managing a team of operatives and subcontractors, ensuring repairs and maintenance works are delivered efficiently, safely, and to a high standard. You will play a key role in maintaining excellent service delivery and tenant satisfaction. Key Responsibilities Supervise and support operatives carrying out reactive repairs and planned maintenance Manage daily schedules to ensure productivity and performance targets are met Conduct pre- and post-inspections to ensure quality standards Ensure all works comply with health and safety regulations Liaise with tenants, housing officers, and internal teams to resolve issues promptly Monitor materials, van stock, and resource allocation Produce reports and maintain accurate records Requirements Previous experience supervising repairs within social housing or a similar environment Strong technical knowledge across multiple trades (e.g., plumbing, carpentry, plastering, or general building) Excellent organisational and communication skills Ability to manage performance and motivate teams Full UK driving licence What s on Offer Competitive salary Company van and fuel card Stable, long-term opportunity with a reputable contractor Supportive working environment Opportunities for progression If you are an experienced Repairs Supervisor looking for your next role in Kingston, we would like to hear from you. To apply, please submit your CV or contact us directly for a confidential discussion.
04/03/2026
Full time
Repairs Supervisor Social Housing Location: Kingston Salary: Competitive Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is seeking an experienced Repairs Supervisor to join their team in Kingston. This is an excellent opportunity for a motivated and organised professional to oversee day-to-day maintenance operations across a portfolio of residential properties. The Role As Repairs Supervisor, you will be responsible for managing a team of operatives and subcontractors, ensuring repairs and maintenance works are delivered efficiently, safely, and to a high standard. You will play a key role in maintaining excellent service delivery and tenant satisfaction. Key Responsibilities Supervise and support operatives carrying out reactive repairs and planned maintenance Manage daily schedules to ensure productivity and performance targets are met Conduct pre- and post-inspections to ensure quality standards Ensure all works comply with health and safety regulations Liaise with tenants, housing officers, and internal teams to resolve issues promptly Monitor materials, van stock, and resource allocation Produce reports and maintain accurate records Requirements Previous experience supervising repairs within social housing or a similar environment Strong technical knowledge across multiple trades (e.g., plumbing, carpentry, plastering, or general building) Excellent organisational and communication skills Ability to manage performance and motivate teams Full UK driving licence What s on Offer Competitive salary Company van and fuel card Stable, long-term opportunity with a reputable contractor Supportive working environment Opportunities for progression If you are an experienced Repairs Supervisor looking for your next role in Kingston, we would like to hear from you. To apply, please submit your CV or contact us directly for a confidential discussion.
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
04/03/2026
Full time
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
PSR Recruitment is currently seeking an experienced Resident Liaison Officer to join our client, on a permanent, full-time basis. This is a key, customer-facing role where you will play a vital part in ensuring residents are fully informed, supported, and satisfied throughout the delivery of works. As the Resident Liaison Office you will lead a team of Resident Liaison Officers (RLO) and act as the primary point of contact for residents , while also providing line management and support to the wider resident liaison team. This role offers an excellent opportunity for someone looking to progress their career within property services and social housing delivery. A DBS check is required for this position. Key Responsibilities Act as a visible and approachable point of contact for residents Engage with customers through newsletters, meetings, site visits, and open days Line manage and support Resident Liaison Officers, ensuring high standards of communication and customer care Ensure residents are fully informed of works processes, programmes, and any changes Coordinate access arrangements and handover of keys to site teams Deliver a high standard of customer aftercare and manage resident expectations Act as a liaison between residents, clients, and operational delivery teams Proactively manage issues and resolve concerns in a professional and empathetic manner Candidate Requirements Proven experience in a Senior Resident Liaison Officer , Resident Liaison Officer, or community engagement role Background working for a contractor or within a client-side liaison role, ideally within planned or reactive maintenance, refurbishment, or asset management Confident handling challenging situations in a public-facing environment Excellent communication and stakeholder management skills Resilient, professional, and discreet, with a strong customer-focused approach Full UK driving licence and access to a vehicle (role involves regional travel) What's on Offer Competitive salary and benefits package Long-term, permanent opportunity with a growing contractor Clear opportunities for career progression aligned with business growth Immediate interviews available for suitable candidates How to Apply If you are an experienced Resident Liaison Officer looking for a role where you can genuinely make a difference while progressing your career, PSR Recruitment would like to hear from you . Apply today for immediate consideration.
04/03/2026
Full time
PSR Recruitment is currently seeking an experienced Resident Liaison Officer to join our client, on a permanent, full-time basis. This is a key, customer-facing role where you will play a vital part in ensuring residents are fully informed, supported, and satisfied throughout the delivery of works. As the Resident Liaison Office you will lead a team of Resident Liaison Officers (RLO) and act as the primary point of contact for residents , while also providing line management and support to the wider resident liaison team. This role offers an excellent opportunity for someone looking to progress their career within property services and social housing delivery. A DBS check is required for this position. Key Responsibilities Act as a visible and approachable point of contact for residents Engage with customers through newsletters, meetings, site visits, and open days Line manage and support Resident Liaison Officers, ensuring high standards of communication and customer care Ensure residents are fully informed of works processes, programmes, and any changes Coordinate access arrangements and handover of keys to site teams Deliver a high standard of customer aftercare and manage resident expectations Act as a liaison between residents, clients, and operational delivery teams Proactively manage issues and resolve concerns in a professional and empathetic manner Candidate Requirements Proven experience in a Senior Resident Liaison Officer , Resident Liaison Officer, or community engagement role Background working for a contractor or within a client-side liaison role, ideally within planned or reactive maintenance, refurbishment, or asset management Confident handling challenging situations in a public-facing environment Excellent communication and stakeholder management skills Resilient, professional, and discreet, with a strong customer-focused approach Full UK driving licence and access to a vehicle (role involves regional travel) What's on Offer Competitive salary and benefits package Long-term, permanent opportunity with a growing contractor Clear opportunities for career progression aligned with business growth Immediate interviews available for suitable candidates How to Apply If you are an experienced Resident Liaison Officer looking for a role where you can genuinely make a difference while progressing your career, PSR Recruitment would like to hear from you . Apply today for immediate consideration.
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the North London and Essex area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
04/03/2026
Full time
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the North London and Essex area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
Spencer Clarke Group are seeking a Senior Neighbourhood Officer for a Local Authority Client in Berkshire. In this role, you will lead the JEH team to deliver excellent housing services and support residents. Duties: Manage tenancies, estates, and anti-social behaviour issues. Oversee voids, maintenance, and compliance with safety regulations. Engage with residents and respond to complaints or enquiries. Monitor budgets and report on housing performance. Qualifications and Experience: The successful candidate will have the following skills / experience: Significant experience in housing management roles. Experience managing workloads and working collaboratively. Knowledge of tenancy, arrears, and anti-social behaviour management. Experience working with partners, community groups, or external agencies. What's on offer: Salary: 26ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
04/03/2026
Full time
Spencer Clarke Group are seeking a Senior Neighbourhood Officer for a Local Authority Client in Berkshire. In this role, you will lead the JEH team to deliver excellent housing services and support residents. Duties: Manage tenancies, estates, and anti-social behaviour issues. Oversee voids, maintenance, and compliance with safety regulations. Engage with residents and respond to complaints or enquiries. Monitor budgets and report on housing performance. Qualifications and Experience: The successful candidate will have the following skills / experience: Significant experience in housing management roles. Experience managing workloads and working collaboratively. Knowledge of tenancy, arrears, and anti-social behaviour management. Experience working with partners, community groups, or external agencies. What's on offer: Salary: 26ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/03/2026
Full time
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
04/03/2026
Seasonal
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
03/03/2026
Full time
Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
03/03/2026
Full time
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.