451 jobs found

Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.

The Housing Allocation Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in greatest need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines for all general needs properties, unless other local arrangements are in place. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Built on trust Show they care Make a difference Description maintaining accurate records, processing applications, and conducting interviews and visits with applicants to gather necessary information to progress their application or nomination. Additionally, you will collaborate with social services and other organisations to facilitate support for applicants, helping them secure stable housing solutions. You will also work closely with internal staff to ensure that handover of new residents is seamless. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. Manage the housing allocation process for general needs properties (unless different local arrangements are in place) from application to sign-up stage. Carry out visits and interviews with applicants to assess their housing needs and preferences, this may include visiting them at their current home. Ensure compliance with local housing regulations and policies during the allocation process. Maintain accurate and up-to-date records of housing applications and allocations. Collaborate with local authorities, other statutory agencies and in some instance community groups to support applicants in securing housing. Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements. Provide excellent customer service to applicants, addressing their concerns and inquiries promptly. Create and support the creation of local lettings policies in partnership with internal teams. To carry out right to rent checks for all applicants. Profile A successful Allocations Officer should have: Experience in housing services or social services is highly desirable. Strong understanding of housing laws, regulations, and allocation policies. Excellent verbal and written communication skills. Ability to work collaboratively with various stakeholders, including local government agencies and community organisations. Strong organisational and time management skills to handle multiple applications efficiently. Demonstrated ability to approach sensitive situations with empathy and professionalism. Driving licence and access to a car to complete viewings and visits as necessary Job Offer Competitive salary of approximately 34,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. Potential for career development within the organisation. If you are ready to make a difference and excel as an Allocations Officer, we encourage you to apply today.

We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven. Key Responsibilities: Manage day-to-day operations of a sheltered housing scheme Conduct new tenant inductions, daily welfare checks, and update support plans Ensure full compliance with health and safety regulations, including fire safety and telecare systems Liaise with external agencies to support tenants and coordinate social activities Promote independent living and encourage a strong sense of community Address safeguarding concerns and maintain accurate, up-to-date records Participate in an emergency out-of-hours rota Ideal Candidate Profile: Excellent communication skills and a compassionate, empathetic approach Experience supporting older or vulnerable individuals, including those with disabilities Ability to remain calm under pressure and work independently Confident with IT and Microsoft Office tools Knowledge of sheltered housing, safeguarding protocols, and telecare systems Holds a valid UK driving licence and access to a vehicle with business insurance Flexible attitude towards emergency or out-of-hours work How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

Resident Liaison Officer - Birmingham / Stourbirdge Temp contract (4-6 weeks, possible extension)£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Birmingham and Stourbridge We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in the West Midlands, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Stourbridge and Birmingham. As Resident Liaison Officer you will be working on a kitchens and bathrooms refurbishment project, where you will be accountable for: Keeping residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

Housing Options Officer Rate: 19.07 per hour (PAYE) / 28 per hour (Umbrella) per hour Contract Type: Temporary Location: Maidenhead We are looking for a housing options officer to support the delivery of affordable housing within a local authority-based environment, using knowledge of viability assessments and working closely with legal teams. To provide effective housing advice, homelessness prevention, and statutory homelessness services. Key Responsibilities Provide housing advice and conduct outreach visits. Assess homelessness applications under the Housing Act 1996. Explore all housing options to prevent homelessness. Investigate illegal eviction and harassment cases. Respond to enquiries and participate in out-of-hours rota. Work with internal and external partners to support housing solutions. Promote tenant and landlord rights and deliver training. Stay updated on housing legislation and best practices. Experience: Strong understanding of housing and homelessness legislation Experience working with vulnerable individuals and housing providers Ability to manage sensitive situations professionally Ability to travel across the borough Enhanced DBS required Driving licence desirable If you are interested in the above role, please apply with your updated CV attached.

Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Location: Newcastle-under-Lyme Borough Council (Hybrid - office/visits with 1-2 remote days per week) Duration: Approx. 6 months Hours: 37 per week Rate: £45/hour Umbrella IR35: Inside Start Date: ASAP Are you a technically minded professional who's passionate about making homes safer and more accessible? About the Role Newcastle-under-Lyme Borough Council are looking for an experienced Technical Officer to support the effective delivery of Disabled Facilities Grants and other housing-related financial assistance schemes. You'll help residents - particularly older, disabled, or vulnerable individuals - adapt and improve their homes to live safely and independently. Key Responsibilities Carry out home visits and property surveys to assess suitability for adaptations. Prepare detailed drawings, schedules of work, and cost assessments. Manage projects from referral through to completion, ensuring compliance with planning and building regulations. Oversee contractors, monitor progress, and resolve snagging issues. Provide clear technical advice and maintain accurate case records and documentation. Work collaboratively with landlords, contractors, and partner agencies. About You Proven experience in a similar technical or housing adaptation role. Strong knowledge of building construction, regulations, and disability adaptations. Excellent communication and organisational skills. Full UK driving licence and ability to carry out regular site visits. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)

We are seeking a Health and Safety Officer to ensure compliance with health and safety regulations within the social housing sector. This role is based in York. Client Details This not-for-profit organisation operates within the housing sector. As a medium-sized organisation, it is committed to maintaining compliance and upholding high standards across all housing while making positive changes to the local community. Description Deliver key health and safety objectives and projects in line with the team's annual plan. Review, implement and maintain health and safety arrangements, ensuring compliance with legislation. Provide advice and recommend improvements across the business to mitigate risks and ensure compliance with the latest legislation. Monitor and review health and safety activities, documentation, and performance outcomes, providing feedback and reporting as needed. Communicate health and safety information effectively, including designing, delivering, and reviewing training materials. Build strong stakeholder relationships, influence positive health and safety culture, and represent the Health and Safety Team at meetings. Support managers with safe working practices, including accident/incident investigations and operational reporting. Research and share industry best practice, regulatory requirements, and implications for the business. Contribute to administrative processes, training events, meetings, and report preparation. Ensure compliance with core organisational policies (equality, data protection, people management, customer care, health and safety, risk management). Support compliance and operational health and safety activities for offices (e.g. fire drills, safety processes, documentation). Assist in developing, implementing and maintaining health and safety systems to track performance and ensure accurate, timely reporting Profile NEBOSH Certificate (minimum), with commitment to work towards NEBOSH Diploma (or equivalent). Experience working in health and safety or a related environment. Full UK driving licence. Recognised as a competent person under the Management of Health and Safety at Work Regulations 1999. Membership of a professional body, with willingness to evidence continuous professional development. Willingness to develop expertise in areas such as construction, fire safety, and COSHH. Job Offer Competitive salary Fixed-term contract offering stability and structured responsibilities. Opportunities to make a meaningful impact within a not-for-profit organisation. Supportive workplace culture with a focus on safety and collaboration. Convenient location inYork.

Job Title: Telecare Officer Location: Exeter Salary: 16.90 PAYE / 18.90 Umbrella Contract Type: Full time - Temporary (March 2026) Hours: Monday - Friday 09:00-17:00 About the Role: We are seeking a compassionate and reliable Telecare Officer to join our team, providing essential support to vulnerable individuals through our telecare services, to install alarms and telecare equipment to private service users. To install alarm and telecare equipment to private service users. Triage faulty units providing onsite analysis and where possible fix problem through technical knowledge. Visit our customers on pre-arranged appointments to check data held and undertake preventative maintenance calls. Actively promote and market the service. Maintain up to date knowledge Responsibilities: To demonstrate and install to potential new customers Telecare equipment and associated peripherals, including key safes, ensuring Telecare Services Association standards are met in all duties. To complete all administration tasks relating to the customer and service provided. This will include completing hire agreements, and fully explaining the cost for taking up the service. To transport data in a secure manner in accordance with the General Data Protection Regulations, Data Protection Act and Councils guidelines. Retain flexibility to accommodate urgent installations or repairs and ensure all equipment is in good working order and that service users understand how the equipment works. Visit existing customers to ascertain that the equipment provided is in full working order, still appropriate to their needs and ensure they can use the equipment and that all personal details provided remain up to date. To program, clean and prepare equipment as per manufacturers' guidelines ready for installation. Some client's homes may be unkempt and unhygienic. The role involves moving of furniture etc to site alarms and install equipment. Develop and maintain good working relationships with service partners to ensure the ongoing health, wellbeing and independence of residents. To respond to equipment requests from Sheltered Housing tenants under the direction of the Support Services Manager. Actively market and promote the Home Safeguard Alarm Service with the distribution of leaflets, displays and attending demonstrations when required. To train as an Operator, in order to provide a back up to existing staff. To develop and maintain a comprehensive knowledge of telecare equipment, related sensors and associated technologies and other role relative training and attendance of meetings. Make sure that Home Safeguard offers a customer focused service using systems thinking principles. Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people. Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy. Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution. Evaluate and assist in managing risk within the service. Requirements: A valid UK Driving Licence is essential. Willingness to undergo an Enhanced DBS check if offered the role. Excellent communication and interpersonal skills. Ability to remain calm under pressure and respond effectively in emergency situations. Basic IT skills and ability to use monitoring systems. Previous experience in a care, support, or emergency response role is desirable but not essential. Apply now if interested in the role! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Planned Works Project Officer to support the planned works programme manager (PWPM) to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion. We are looking for an excellent communicator, with the ability to foster effective relationships internally and externally. Role purpose: To deliver the stock investment and planned works programmes for MGHA properties. To support and inform the development of delivery programmes with PWPM, 3rd party consultants and contractor partners, reviewing and reporting on progress, resulting in a cost effective and resident focused service. The ideal candidate will: Be qualified in a relevant technical discipline, or the ability to demonstrate suitable experience to meet the requirements of this role. Ideally have an appropriate academic qualification such as a HNC in Building Surveying / Construction or willingness to work towards. Have knowledge and experience of the design and specification of cyclical planned and improvement programmes Understand supply chain management. Have understanding of the scope, requirements and application of relevant health and safety legislation Have strong knowledge of general building construction, Planning Regulations, Building Regulations and the Construction, Design and Management Regulations 2010 Experience of managing a planned maintenance and programmed contract works service, in a social housing environment Excellent IT and data analytical skills, including the ability to analyse data and market trends. Strong organisational, logistics and planning skills. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Additionally, this role is well-suited to be part of our out of-hours response team who work on a rota-basis. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

Resident Liaison Officer - Cambridgeshire Temp to perm contract£19.05 Umbrella pay or £14.34 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Ely, Huntingdon, Cambridge and the surrounding areas. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Cambridgeshire, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Cambridge and surrounding areas. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

We are currently looking for an experienced Site Manager in the Peterborough area to work for a well-established social housing contractor. This is an on-going SIte Manager Freelance role, for a No1 Main Tier Contractor THE JOB: As a Site Manager, you will be required to manage a stream of Kitchen and Bathroom Programme, this scheme is done within occupied social housing, the Site Manager will be leading the stream of Kitchen and Bathrooms, and will be working closely with Site Management, Tenant Liaison Officers and labour force. As the Site Manager, you will be responsible for: Overseeing trades operatives working on the kitchen & bathroom stream Managing work completion Monitoring materials Reporting to the office with photos of any issues on site Representing the company whilst working within domestic properties Working alongside other trades professionals to complete projects to the highest standard where necessary In order to be eligible for the Site Manager role, you must: Hold a valid SMSTS, First Aid, CSCS (Gold or Above), Asbestos and DBS (which is done if successful in securing job) Have relevant industry experience working on a Kitchen and bathroom stream Hold a full UK driving licence, drive and preferably live within the Peterborough area

Regional Health & Safety Officer Rugby Based Private Housing Developer 50k- 55k + Car / 7K Car Allowance + 26 Days holiday + Bank + Bonus + Enhanced Benefits Exciting role on offer for a Health & Safety Officer to join an award-winning construction company where you will have full autonomy in your role, work alongside the H&S Director, and work on a variety of projects from land acquisition to project completion alongside receiving a generous salary and package. Are you a Health and Safety professional with a construction background looking for a role variety within a private developer? Are you looking to join a respected developer that values quality, safety, and continuous professional growth? This construction company are well renowned in the Midlands and with a turnover of circa 300m, they have a healthy order book for the future. This award winning construction contractor build high-quality projects around the North-West earning themselves HBF 5 Star Status. They have developed a strong brand image and are now requiring a Health and Safety Officer to provide their knowledge and technical skills to help drive the company forward. In this role you will be based from the Rugby office and work an overall 50/50 site and office split. You will be responsible for ensuring all health and safety standards and policies are being implemented and adhered. You will also assist in the creation and review of health and safety policies and procedures, undertake site inspections, attend safety meetings, compile pre-construction files, and liaise with external stakeholders such as Local Authorities and HSE. This is a rare and exciting opportunity for a Health and Safety Officer to join this established construction company at a senior level, with autonomy, work variety alongside the chance to receive a generous salary and package. The Role: - Health and Safety Officer - Various projects from initial land stages right through to project completion - Carry out regular site inspections and safety audits across active developments - Provide ongoing support and advice to site management and staff - Office and site based - 50/50 split The Person: - Experience in Health and Safety in construction projects - NEBOSH certificate - Organised, proactive, and capable of managing own workload and priorities - Live in a commutable location to Rugby - Looking for autonomy, stability and a role where no two days are the same Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Job Title: Housing Officer Location: Colchester Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Colchester area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp Rate: £14.70ph Hours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company. Key Responsibilities: Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out. Discuss residents concerns regarding anti-social behaviour, give advice, log all information on our management systems and confirm in writing to the resident . Action resident s requests regarding any tenancy issues/enquiries. Discuss resident s enquiries regarding their rent, confirm their balance and any arrears. Ensure they have an arrangement to pay off any arrears. Book appointments for surveyors, housing/income officers and contractors etc as required. Follow up complex customer enquiries to ensure they are resolved to our high standards. Adhere to the rota issued, ensure you are available to handle inbound contact when you are scheduled to be so, to keep to scheduled timescales for lunch and any breaks, and keep your additional wrap and other states within target time. Carry out administration tasks required that relate to resolving customer contact. Provide the same service to staff when their request is related to customer service. Keep up to date with policies and procedures to ensure a consistent service is provided to customers. Use time when there is availability and at quiet times to use available information to keep knowledge fresh. Review your own Personal Development Plan and Quality Monitoring action plans to work on improvements where identified. Use all available information when responding to customer enquiries such as previous contact logs, key information regarding vulnerabilities etc. Capture and update relevant customer information on systems as required. Offer suggestions of service improvements that you identify during your dealings with customers. Carry out any tasks commensurate with this post as directed by any member of the Customer Service Management team. Required experience Previous call centre experience or similar front line service experience. Proven evidence of meeting contact handling targets. Evidence of customer service soft skills including empathy, taking ownership Ability to adhere to scheduled timescales / rota. Ability to remain calm in challenging situations, adapting communication style to suits the needs of the customer. Demonstrates our Values and Behaviours. Please apply or call Leah Seber at Build Recruitment for more info

Building Control Officer - Full Time Contract Role - Flexible Hours Site-Based with Hybrid Options Outside IR35 Are you a Registered Building Inspector looking for a new challenge? We're offering a full-time contract role where you'll play a key part in ensuring safe, compliant, and sustainable development across a varied workload. This is a great opportunity if you enjoy the variety of site inspections, problem-solving on the ground, and working as part of a professional, supportive team. What You'll Be Doing Carrying out building control site inspections and recording your findings Investigating dangerous structures and unauthorised works Responding to public enquiries and offering pre-application advice Supporting with plan checks, full plan decisions, and discharge of conditions Ensuring compliance with building regulations across domestic, housing, and low-risk commercial projects What We're Looking For A Registered Building Inspector (minimum Class A, B, D) Strong experience in inspections across domestic, housing, and low-risk commercial buildings Ability to make confident, complex decisions within your scope of registration Clear and professional communication skills - written and verbal ICT literate, with confidence in using electronic plan-checking systems and inspection software (training provided) Professional, customer-focused approach with a willingness to work flexibly Why This Role? Full-time contract - up to 40 hours per week Flexible working arrangements with some hybrid options available A varied and interesting workload - no two weeks are the same Great opportunity to maintain and develop your competence and registration Supportive team environment with training and development provided Mileage and travel policies in place Start Date: As soon as possible Location: Site-based across multiple districts, with hybrid working where suitable Contract Basis: Outside IR35 If you're looking for a full-time role that offers variety, flexibility, and the chance to make a real impact in Building Control, we'd love to hear from you. Apply today to take the next step in your career.

Fixed Term Contract until November 2026, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. If this sounds like an organisation and team that you want to be part of, we want to hear from you. Although this is a home based role, it will involve some occasional travel to development sites. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to

Regional Health & Safety Officer Rugby Based Private Housing Developer £50k-£55k + Car / 7K Car Allowance + 26 Days holiday + Bank + Bonus + Enhanced Benefits Exciting role on offer for a Health & Safety Officer to join an award-winning construction company where you will have full autonomy in your role, work alongside the H&S Director, and work on a variety of projects from land acquisition to project completion alongside receiving a generous salary and package.Are you a Health and Safety professional with a construction background looking for a role variety within a private developer? Are you looking to join a respected developer that values quality, safety, and continuous professional growth? This construction company are well renowned in the Midlands and with a turnover of circa £300m, they have a healthy order book for the future. This award winning construction contractor build high-quality projects around the North-West earning themselves HBF 5 Star Status. They have developed a strong brand image and are now requiring a Health and Safety Officer to provide their knowledge and technical skills to help drive the company forward.In this role you will be based from the Rugby office and work an overall 50/50 site and office split. You will be responsible for ensuring all health and safety standards and policies are being implemented and adhered. You will also assist in the creation and review of health and safety policies and procedures, undertake site inspections, attend safety meetings, compile pre-construction files, and liaise with external stakeholders such as Local Authorities and HSE. This is a rare and exciting opportunity for a Health and Safety Officer to join this established construction company at a senior level, with autonomy, work variety alongside the chance to receive a generous salary and package. The Role: - Health and Safety Officer- Various projects from initial land stages right through to project completion- Carry out regular site inspections and safety audits across active developments- Provide ongoing support and advice to site management and staff- Office and site based - 50/50 split The Person: - Experience in Health and Safety in construction projects- NEBOSH certificate- Organised, proactive, and capable of managing own workload and priorities- Live in a commutable location to Rugby- Looking for autonomy, stability and a role where no two days are the same Reference Number: BBBH 263876To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.