52 jobs found

Site Manager (Social Housing / Decent Homes) Permanent Barnet Salary: £45,000 - £50,000 + car allowance / package Location: London I have a great opportunity for a Site Manager to join a well-established main contractor on a permanent basis, working on Social Housing / Decent Homes projects in Barnet. The company are a family run business that have been around for approximately 30 years. They have a wide and varied client base which include Local Authorities, Housing Associations and Private Sector Clients. The business has a young, dynamic and energetic management team with a strong business plan in place; they are further developing their client base and this is great opportunity to join a growing business. Due to an increased workload, they are looking to bring in an experienced Site Manager that has a strong track record working on Social Housing / Decent Homes projects for a reputable Main Contractor. The Site Manager must be self-motivated, able to work on their own initiative and possess excellent managerial skills. Site Manager: Experience working on Social Housing / Decent Homes projects for a reputable Main Contractor Self-motivated and able to work on your own initiative Excellent managerial skills SMSTS, CSCS and First Aid Good communication skills, both written and verbal Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software If you are a Site Manager and you are interested in this role, please apply with an updated CV or call Rob on: How to Apply To apply, please provide your title, name, address, postcode, and email, and attach your CV.

A leading construction recruitment agency is seeking an experienced Site Manager for a permanent role focusing on Social Housing projects in London. The successful candidate will need to have a strong track record in similar projects and possess essential certifications like SMSTS and CSCS. This is an opportunity to work with a dynamic and growing company, offering a competitive salary and car allowance.

Site Manager (Social Housing) £40,000 - £45,000 + car allowance / package Permanent North West London / Herts Job Overview I have a great opportunity for a Site Manager to join a well-established main contractor on a permanent basis, working on projects in North West London and Hertfordshire. The company are a family run business that have been around for approximately 30 years. They have a wide and varied client base which include Local Authorities, Housing Associations and Private Sector Clients. They work on a range of projects including external works packages, decent homes, complete refurbishment of schools, gyms and houses, roof renewals, M&E works and new build projects. The business has a young, dynamic and energetic management team with a strong business plan in place; they are further developing their client base and this is great opportunity to join a growing business. Responsibilities They are looking for a Site Manager with a strong track record working on Social Housing projects; with experience of decent homes, external works, roof renewals and full refurbishments. The Site Manager must be self-motivated, able to work on their own initiative and possess excellent managerial skills. Work closely with the client and provide full support on any site issues Set up contract file and H&S documentation such as CPH&SP, Risk assessments, method statements Ensure that all quality control, environmental and H&S requirements are met in line with company procedures Identify high risk activities and ensure the appropriate resources and procedures are implemented to identify and mitigate risks Manage project staff and all sub-contractors Monitor site cost with the support of the Quantity Surveyor and Project Manager Provide weekly progress reports to the Project / Contracts Manager Carry out site audits / inspections and report findings to the Project / Contracts Manager Requirements Experience working on Social Housing projects for a reputable main contractor Track record overseeing decent homes, external works, roof renewals and full refurbishments Self-motivated and able to work on their own initiative Excellent managerial skills SMSTS, CSCS and First Aid Ability to work as part of a team Good communication skills, both written and verbal Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software Be punctual and have good timekeeping Can take instruction and effectively carry out tasks If you are a Site Manager and you are interested in this role, please apply with an updated CV. We are an equal opportunities employer and welcome applications from all qualified candidates.

Asset Surveyor - Housing - Birmingham - 45k To support the Project Manager and be responsible for the delivery of programmed maintenance projects to property assets. You will undertake surveys of buildings for structural defects, fire damage, disrepair and property purchase reports. Record the results of the survey, prepare and produce a detailed report outlining a schedule and specification of repair/remedial works with recommendations and budget costs. Identify HHSRS hazards in domestic properties, ensure hazards are reported promptly, and arrange any repairs or specialist surveys required. Identify emergency repairs, such as damp and mould as defined under Awaab's Law, ensuring they are reported and progressed in accordance with the required timescales. Prepare detailed specifications and schedules of works and produce all documentation required to undertake an effective procurement exercise Experience of procurement and delivery of major works programmes including contract management, budgetary control and stakeholder consultation. Knowledge and understanding of standard forms of contract as applicable to the construction industry. Knowledge and understanding of the legislative frameworks applicable to the housing sector for example PAS 2030/PAS 2035, Awaab's Law, CDM regulations, Decent Homes. Knowledge of Construction, Housing Disrepair and building pathology Knowledge of Planning and Building Regulations and the Building Safety Regulator. Experience of managing Health and Safety, relating to recognised hazards within all types of social housing. A recognised qualification in a building related subject Full UK driving licence to enable you to travel across areas where the client operates. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Site Manager - Planned Retrofit Works 52k + Car Allowance Carlisle based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Carlisle area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 52K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Asset Surveyor - Housing - Birmingham - 45k To support the Project Manager and be responsible for the delivery of programmed maintenance projects to property assets. You will undertake surveys of buildings for structural defects, fire damage, disrepair and property purchase reports. Record the results of the survey, prepare and produce a detailed report outlining a schedule and specification of repair/remedial works with recommendations and budget costs. Identify HHSRS hazards in domestic properties, ensure hazards are reported promptly, and arrange any repairs or specialist surveys required. Identify emergency repairs, such as damp and mould as defined under Awaab's Law, ensuring they are reported and progressed in accordance with the required timescales. Prepare detailed specifications and schedules of works and produce all documentation required to undertake an effective procurement exercise Experience of procurement and delivery of major works programmes including contract management, budgetary control and stakeholder consultation. Knowledge and understanding of standard forms of contract as applicable to the construction industry. Knowledge and understanding of the legislative frameworks applicable to the housing sector for example PAS 2030/PAS 2035, Awaab's Law, CDM regulations, Decent Homes. Knowledge of Construction, Housing Disrepair and building pathology Knowledge of Planning and Building Regulations and the Building Safety Regulator. Experience of managing Health and Safety, relating to recognised hazards within all types of social housing. A recognised qualification in a building related subject Full UK driving licence to enable you to travel across areas where the client operates. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Project Manager South East/London £50-60k Repairs & Maintenance Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis. They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects. Duties: Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and productively. Managing large scale major work projects for clients making sure projects are delivered on time. Work with Health and Safety on constructions phase, risk assessments etc. Coordinate labour and material requirements between site teams to ensure use. Maintain accurate records online of all projects and progress. Assist the maintenance and building of relationships with all key clients. Monitor project schedules and report on expectations to the plan. Liaise with Architects, Structural engineers and Building control and others as required. Directly lead the delivery of projects and lead weekly meetings. Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD et Experience in a client facing role and a range of project management skills.Key Knowledge: Maintenance / construction and Project Management qualifications and industry knowledge Social housing/Local authority background Using SOR codes IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch. LON123

Project Manager Hampshire £50-60k Repairs & Maintenance Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis. They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects. Duties: Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and productively. Managing large scale major work projects for clients making sure projects are delivered on time. Work with Health and Safety on constructions phase, risk assessments etc. Coordinate labour and material requirements between site teams to ensure use. Maintain accurate records online of all projects and progress. Assist the maintenance and building of relationships with all key clients. Monitor project schedules and report on expectations to the plan. Liaise with Architects, Structural engineers and Building control and others as required. Directly lead the delivery of projects and lead weekly meetings. Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD etc Experience in a client facing role and a range of project management skills.Key Knowledge: Maintenance / construction and Project Management qualifications and industry knowledge Social housing/Local authority background Using SOR codes IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch. LON123

Site Manager – Decent Homes Type: Full Time / Permanent Location: South London Salary: £45,000 - £55,000 Plus Package We are currently recruiting for a national contractor they are currently looking for an Site Manager to join their team and assist them in the management and delivery of their decent homes project covering properties in South London. This is managing a mixture of internal, external and FRA projects. Your main duties will include management of sub-contractors and direct staff, health and safety talks, inspecting works pre and post works, liaising with the client, attending progress meetings and the general delivery of the programme. Requirements (Skills & Qualifications): SMSTS CSCS First Aid Asbestos Awareness Full Driving Licence A minimum of three years’ experience managing decent home projects Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation This is an excellent opportunity to join a growing business and they will offer you the chance to progress in your career Please apply or contact Charlie Hayden at Build Recruitment for further details. We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Site Manager – Decent Homes Type: Full Time / Permanent Location: Westminster Salary: £45,000 - £55,000 Plus Package We are currently recruiting for a national contractor they are currently looking for a Site Manager to join their team and assist them in the management and delivery of their decent homes project covering properties in Westminster London. This is managing an external flat flooring project. Your main duties will include management of sub-contractors and direct staff, health and safety talks, inspecting works pre and post works, liaising with the client, attending progress meetings and the general delivery of the programme. Requirements (Skills & Qualifications): SMSTS CSCS First Aid Asbestos Awareness Full Driving Licence A minimum of three years’ experience managing decent home projects Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation This is an excellent opportunity to join a growing business and they will offer you the chance to progress in your career Please apply or contact Charlie Hayden at Build Recruitment for further details. We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Assistant Site Manager - South London - Permanent Decent Homes Kitchen and Bathroom renewals Street Property Externals- Roof, windows, brick/ concrete repairs, decorations; including within Conservation areas Block Externals- as above but single location Passive Fire Protection Works Retrofit sprinkler installations All works to Social Housing stock, and occupied refurbishment. All salaries are negotiable and competitive

Site Manager – Decent Homes Type: Full Time / Permanent Location: South London Salary: £45,000 - £55,000 Plus Package We are currently recruiting for a national contractor they are currently looking for an Site Manager to join their team and assist them in the management and delivery of their decent homes project covering properties in South London. This is managing a mixture of internal, external and FRA projects. Your main duties will include management of sub-contractors and direct staff, health and safety talks, inspecting works pre and post works, liaising with the client, attending progress meetings and the general delivery of the programme. Requirements (Skills & Qualifications): SMSTS CSCS First Aid Asbestos Awareness Full Driving Licence A minimum of three years’ experience managing decent home projects Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation This is an excellent opportunity to join a growing business and they will offer you the chance to progress in your career Please apply or contact Charlie Hayden at Build Recruitment for further details. We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Site Manager – Decent Homes Type: Full Time / Permanent Location: Westminster Salary: £45,000 - £55,000 Plus Package We are currently recruiting for a national contractor they are currently looking for a Site Manager to join their team and assist them in the management and delivery of their decent homes project covering properties in Westminster London. This is managing an external flat flooring project. Your main duties will include management of sub-contractors and direct staff, health and safety talks, inspecting works pre and post works, liaising with the client, attending progress meetings and the general delivery of the programme. Requirements (Skills & Qualifications): SMSTS CSCS First Aid Asbestos Awareness Full Driving Licence A minimum of three years’ experience managing decent home projects Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation This is an excellent opportunity to join a growing business and they will offer you the chance to progress in your career Please apply or contact Charlie Hayden at Build Recruitment for further details. We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Assistant Site Manager - South London - Permanent Decent Homes Kitchen and Bathroom renewals Street Property Externals- Roof, windows, brick/ concrete repairs, decorations; including within Conservation areas Block Externals- as above but single location Passive Fire Protection Works Retrofit sprinkler installations All works to Social Housing stock, and occupied refurbishment. All salaries are negotiable and competitive

Site Manager Planned Works / Refurbishment Croydon £50k + Package The Role: Regen Solutions are currently representing a maintenance contractor who are making some real traction in the market and currently have some great contracts across the South East. Looking for a Site Manager to run a planned works scheme across South West London and Croydon. Key Skills: * Previously worked for a tier one contractor and would have delivered in social housing/decent homes scheme * Experience of managing K&B replacements, roof and window installation and concrete repairs. * Management of sub-contractors and direct staff * Health and safety talks * Inspecting works pre and post works * Liaising with the client * Attending progress meetings and the general delivery of the programme Qualifications: * SMSTS * CSCS * First Aid * Asbestos Awareness * Full Driving Licence This is a long term role that requires someoen ASAP. A great opportunity to join a reputable business which will offer you the chance to progress in your career

Site Manager Planned Works / Refurbishment Croydon £50k + Package The Role: Regen Solutions are currently representing a maintenance contractor who are making some real traction in the market and currently have some great contracts across the South East. Looking for a Site Manager to run a planned works scheme across South West London and Croydon. Key Skills: * Previously worked for a tier one contractor and would have delivered in social housing/decent homes scheme * Experience of managing K&B replacements, roof and window installation and concrete repairs. * Management of sub-contractors and direct staff * Health and safety talks * Inspecting works pre and post works * Liaising with the client * Attending progress meetings and the general delivery of the programme Qualifications: * SMSTS * CSCS * First Aid * Asbestos Awareness * Full Driving Licence This is a long term role that requires someoen ASAP. A great opportunity to join a reputable business which will offer you the chance to progress in your career

Senior Quantity Surveyor Location: Loughton office - covering London, Midlands & South East England Business Area: Kier Housing Maintenance - FRA Compliance Contract: Permanent, Full Time Make a difference with the Housing Maintenance Experts. Kier Housing Maintenance (HM) have long standing partnership agreements with housing associations, local authorities and private landlords to conduct responsive repairs and planned maintenance across various sites. Our commitment to our clients has resulted in us being shortlisted for Contractor of the Year at the UK Housing Awards 2020. Kier Places are recruiting now for a Senior Quantity Surveyor to support the Commercial Manager in upholding and maintaining the commercial wellbeing of our housing maintenance contracts, which delivers housing repairs and maintenance, void services, planned works, project work and fire safety to our clients, and to reduce cost, increase value, drive revenue/profits and mitigate against risk in a safe and ethical manner. Key Responsibilities In this valued & trusted role as a Senior Quantity Surveyor, you'll provide expert commercial input, alongside delivering financial and contractual performance forecasts to the senior management team which will help to ensure that business targets and KPI's are exceeded. You will have accountability for pricing of additional works, resolve any contractual issues from our client and supply chain, whilst identifying any areas of risk and mitigation, and you will also take ownership of Value Cost Reconciliation, forecasts and contract reviews, to produce the required Commercial Plans in line with our Business Plan. What do we need from you? As a commercially focused, self-motivated Senior Quantity Surveyor who can manage, lead and execute our vision, you'll have relevant quantity surveyor qualifications, management & mentoring experience to lead a team through planned maintenance and Decent Homes projects. You will need experience within the housing maintenance sector to be successful in this role, on projects providing planned maintenance works, with experience of building effective working relationships with senior management, directors, and clients. What will you receive? You can expect a competitive salary and an outstanding package that includes a company car, a matched pension scheme up to 7.5%, 26 days' annual leave + bank holidays (with the opportunity to buy or sell holiday) together with two employee Share Scheme options (Sharesave and Share Incentive Plan). To find out more about the rewards and benefits at Kier, click here. Flexible/Agile Working At Kier we believe that - wherever we can, whether office or site-based - we should embrace an agile/flexible approach to working. We are proud to offer our employees the opportunity, where we can, to do this. Please don't hesitate to ask during the recruitment process around agile working and flexibility - We'll do our best to support you. Pre-employment checks It's worth remembering that if you are successful, we'll undertake the relevant / standard pre-employment checks after you have been offered a job. This includes taking up your references, verifying your right to work in the UK, verifying your driving licence (if applicable) and a health assessment. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case by case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks. Make the journey. Leave a legacy. Join us today as a Senior Quantity Surveyor. Being part of Kier means living our values of being Collaborative, Trusted and Focused. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture. Kier is committed to creating supportive and inclusive opportunities for all of our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. If you'd like to learn more about our commitments to diversity and inclusion at Kier, you can contact the team by emailing (url removed). If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these. Closing Date: 7th November 2021 Please note, interviews may take place before the closing date, and we reserve the right to close applications early. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. We are unable to accept unsolicited CVs and communications from external recruiters. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all CV's are uploaded onto our portal to be considered. For further information, visit our Careers Help page

The Role The core function of this role is the effective management of the site (or part of the site to which they are assigned). This will include, but not be limited to, the effective management and supervision of all subcontractors, materials, deliveries, direct and indirectly engaged operatives, plant and co-ordination therein to ensure projects are delivered to budget, quality standards and within the budgeted and contracted time frames. Key Duties and Responsibilities * Maintaining Site Records Management of multiple workloads * Have input into, monitor and take ownership of contract and target programmes. * Report against programme progress, identify recovery tasks and monitor key dates / milestones. * Plan and manage Quality Management Strategy to include tasks for sign off, benchmarks, hold points, sample panels, snagging etc and monitoring compliance therein. Ensure that items of work are per-snagged prior to client inspections. * Forward Plan all works ensuring information, materials and sub-contractors are available. * Receive, review and approve Risk Assessments and Method Statements (RAMS). * Plan and manage subcontractor competence compliance including checking certification, Gas Safe, NICEIC, CSCS, CPCS * Provide accurate weekly timesheets and reports * Provide mentoring support to trainees, work experience personnel, apprentices etc. * Leading, and motivating direct reports including carrying out annual PDP, agreeing SMART objectives and ensuring skills and career development aspirations of the team are positively managed. Knowledge and Experience * Internal and External Decent Homes project experience * Ability to plan own work and others to meet project deadlines * Ability to communicate, lead and manage site meetings effectively * Ability to pro-actively identify issues and sort appropriate guidance to implement solutions * Commitment to achieve customer satisfaction * Ability to organise and motivate staff to meet and improve output and quality * Strong customer focus to increase client confidence * Ability to build strong relationships with clients and key stakeholders * Ability to produce timely and accurate reports/information as required Qualifications * SMSTS * First Aid * Scaffold Inspection Certified * Asbestos Awareness About Us Breyer Group is an award winning Main Contractor specialising in all forms of roofing, maintenance, external and internal refurbishment. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice. With over 400 employees and nearly 60 years’ experience, we are extremely proud to be one of the industry’s leading principle contractors, operating from our headquarters in Romford and our network of locally based offices across London and Essex

My client is seeking a Site Manager to work on an externals decent homes program in Essex. The successful Site Manager will be overseeing the replacement of windows and roofs across the borough. You will have experience working on external decent homes programs previously, working for a Decent Homes Main Contractor. You will be responsible for ensuring health and safety is followed, that tenants are kept informed on the progress of works, and that works are completed on time and to budget. To be considered for this Site Manager role, you must have a black CSCS card, SMSTS, First Aid and Asbestos Awareness certificates. This Site Manager position is being offered on a freelance basis running through to July 2021. If you are interested in this Site Manager role, please forward your CV to (url removed)

One of the UK's largest Social Housing Contractors is seeking an enthusiastic and customer-focused Resident Liaison Officer who is solutions focused and possesses excellent communication skills. As a Resident Liaison Officer, you will directly report to the Head of Customer Care and will work collaboratively with them to drive standards and ensure the project is finished on time and within budget. Key requirements: •Ability to communicate effectively, including handling multiple phone calls per hour from different sources. •Candidate must be able to do this day in day out and not shy away from incoming phone calls whilst dealing with day to day on-site duties. •Previous knowledge of Planned Maintenance / Decent Homes RLO processes. •Clear understanding of the importance of Key Performance Indicators (i.e. Resident Satisfaction) and what methods and procedures are required to ensure the desired scores are achieved. •Previous knowledge of Planned Maintenance works desirable. •Good knowledge of Kitchen & Bathroom refurbishment works and the ability to question and query on-site items and liaise with Site Manager to ensure situations are dealt with. •Presentable, professional appearance, and ability to understand situation requirements. Requirements for the role: •2 years’ experience as a Resident Liaison Officer; •Excellent verbal and written communication skills; •Ability to work cooperatively in a team; • Understands the need for respect and sensitivity in a heavily public-facing role; •Experience of working on an FRA project; •Self-Motivated, enthusiastic, and calm under pressure. This is an excellent opportunity for an experienced and customer-focused Resident Liaison Officer to work for a leading and reputable main contractor in their field who are constantly growing and have fantastic staff retention. To apply for this role please forward your CV to the link provided