5 jobs found

Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including: Service Manager - Responsive Repairs Salary: 64,614 Level: CFL12 Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment, strengthened leadership and a clear mandate for improvement, this is an opportunity to play a critical role in shaping a modern service with real impact. Background Swindon Borough Council is investing 250 million over five years to improve safety, compliance and tenant experience following a C3 regulatory judgement. Responsive repairs sit at the heart of this programme, with a strong focus on reliability, quality and customer confidence. Your New Role As Service Manager - Responsive Repairs, you will take senior responsibility for the operational and strategic delivery of responsive repairs across the Council's housing and corporate property portfolio. Alongside a fellow Service Manager, you will lead a large, high-volume repairs service delivering approximately 20,000 repairs per year through a direct labour workforce. You will provide clear leadership and assurance, ensuring repairs meet statutory housing standards, regulatory expectations and customer needs. You will have ownership of performance management, workforce planning, budgets and continuous improvement. You will ensure strong governance, health and safety compliance and inspection readiness, using performance insight and customer feedback to drive improvement. Your leadership will be calm, decisive and focused on delivering consistent, high-quality repairs services that residents can rely on. What You'll Need to Succeed You will have experience leading responsive repairs or maintenance services within a local authority or social housing environment. A strong understanding of housing standards, building maintenance and health and safety is essential, along with experience managing large teams, budgets and operational performance. A relevant property, construction or engineering qualification is desirable, as is a recognised health and safety qualification. What You'll Get in Return We offer: Competitive local government salary and benefits Local Government Pension Scheme membership Senior operational leadership experience A role with high visibility and real community impact How to Apply For further information or to arrange a confidential discussion, please contact Sam Headey at Adecco. Call - (phone number removed) Email - (url removed) Alternatively, apply online today by submitting your CV. Closing date: 3rd May 2026 Interviews: w/c 18th May 2026 We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.

Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including: Service Manager - Compliance Salary: 64,614 Level: CFL12 Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment and strengthened governance, this senior role offers the opportunity to lead critical compliance services with real impact on resident safety. Background Following a C3 regulatory judgement, Swindon Borough Council is investing 250 million over the next five years to strengthen safety, compliance, asset condition and tenant confidence across both housing and corporate property portfolios. Compliance is a central pillar of this improvement programme, requiring strong leadership, clear assurance and consistent delivery. Your New Role As Service Manager - Compliance, you will lead the delivery of a high-quality compliance service across the Council's housing and corporate property portfolio. You will have overall responsibility for statutory compliance across the six core safety areas: gas, electrical, fire, asbestos, water hygiene and lifts. Working closely with colleagues, contractors and partners, you will provide clear leadership, assurance and direction, ensuring statutory safety checks and remedial works are well planned, effectively delivered and fully compliant. With most compliance activity delivered through external contractors, you will lead commissioning, performance oversight and inspection readiness, ensuring services deliver value for money and withstand regulatory scrutiny. You will also play a key role in shaping future compliance programmes, strengthening governance, data quality and assurance processes, and embedding a culture of accountability, collaboration and continuous improvement. What You'll Need to Succeed You will bring experience managing property compliance or building safety services, ideally within a local authority or social housing environment. A strong understanding of statutory compliance obligations and experience working with contractors are essential. A relevant degree or equivalent professional qualification, alongside a recognised health and safety qualification, is desirable. You'll be a confident, supportive leader with sound judgement and the ability to work collaboratively across complex services. What You'll Get in Return We offer: Competitive local government salary and benefits Access to the Local Government Pension Scheme Senior leadership development opportunities A role with genuine responsibility for resident safety and service improvement How to Apply For further information or to arrange a confidential discussion, please contact Sam Headey at Adecco. Call - (phone number removed). Email - (url removed) Alternatively, apply online today by submitting your CV. Closing date: 3rd May 2026 Interviews: w/c 18th May 2026 We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.

Strategy & Performance Lead - Repairs Salary: 51,356 Level: CFL10 Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment and a clear mandate for improvement, this role offers the opportunity to shape how one of our most critical services performs. Background Following a C3 regulatory judgement, Swindon Borough Council is investing 250 million over the next five years to improve safety, compliance, stock condition and tenant experience. Repairs is one of the most visible services we deliver, and improving performance, coordination and customer outcomes is a central part of our improvement journey. Your New Role As Strategy & Performance Lead - Repairs, you will play a key role in shaping and driving a high performing repairs service across the Council's housing and corporate property portfolio. Reporting to the Head of Housing & Corporate Repairs, you will provide strategic oversight of repairs activity, ensuring services are performance led, well-coordinated and aligned with wider organisational priorities. You will lead the development and oversight of performance frameworks, including KPIs, reporting and governance arrangements, using data, insight and customer feedback to identify improvement opportunities and support demand management. Working closely with Service Managers and senior colleagues, you will champion a joined up approach to delivery, helping break down silos and improve efficiency, value for money and customer experience. Alongside performance oversight, you will lead improvement initiatives, support strategic planning and act as a key point of contact for repairs performance with senior leaders and external stakeholders. You will promote innovation, digital approaches and continuous improvement to ensure the service is resilient, future focused and inspection ready. What You'll Need to Succeed You will have experience leading service improvement within a housing, repairs or property related environment, with strong analytical and influencing skills. Experience using performance data to drive improvement and service change is essential. A degree level qualification or equivalent experience is desirable, along with evidence of ongoing professional development. A project or programme management qualification would be advantageous. What You'll Get in Return At Swindon Borough Council, you'll be supported to do your best work while making a real impact. We offer: Competitive local government pay and benefits Access to the Local Government Pension Scheme Professional development and career progression A strategic role shaping one of the Council's most critical frontline services How to Apply For further information or to arrange a confidential discussion, please contact Sajid Ali at Adecco. Call - (phone number removed). Email - (url removed) Alternatively, apply online today by submitting your CV. Closing date: 3rd May 2026 Interviews: w/c 18th May 2026 We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.

PERMANENT ROLE!! Head of Strategic Asset Management  Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential BSc in building construction. Full professional qualification eg MRICS, MCIOB. Project management qualification, MAPM. Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants. Evidence of continuing professional development. Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients. Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme. Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts. Strong understanding of contract law and procurement procedures of high value contracts. Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation. Ability to produce clear concise reports for senior managers / boards. Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments Ability to chair meetings and inspire confidence among a wide range of service users. Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs. Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before. Intermediate level PC skills, including knowledge of Word, Excel and MS Project. Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults. Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting. Knowledge of procurement regulations. Desirable Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues. Knowledge of Local Authority procedures.

Customer Service Manager Partnerships West Midlands Wolverhampton, WV1 1LH Are you an experienced and enthusiastic Customer Service Manager? If you are passionate about property and are looking for a new challenge, then now's the time to make the move to Countryside Properties. We create places people love - places of character, designed to strengthen people's sense of belonging and build enduring value for all. We achieve this through building new homes and neighbourhoods of lasting quality. And, right now, as part of an ambitious future development programme in our Partnerships West Midlands region, we are seeking to recruit a Customer Service Manager to join our expanding Customer Service Team based out of our offices in Wolverhampton. Responsibilities Attend Customer Meetings Attend end of defect (EOD) inspections at the end of the defect liability period Manage the end of defect process Oversee the process and ensure that the customer is fully updated with actions and time scales Monitor contractors and Customer Service Operatives whilst remedial works are being undertaken Advise Customer Service teams on materials to undertake remedial works Maintain accurate record in accordance with internal quality management systems and General Data Protections Regulations Where appropriate manage the Customer Service Operative Ensure any customer issues are fully investigated and resolved promptly and efficiently Carry out periodic vehicle and equipment inspections Support the Customer Service team in gaining resolutions of customer issues Liaise and collaborate with all relevant departments to gain resolution of customer issues Monitor sub-contractor performance and escalate trends and concerns to the Head of Customer Service Monitor expenditure on site and advise the commercial team of any sub-contractor contra changes Escalate any issues or risks to the appropriate person Where appropriate manage the resolution of NHBC claims Where appropriate undertake Home Tours Familiarise and hold a good understanding of required policies and procedures Skills IT Literate Good people management skills Excellent written and verbal communication skills - engaging with customers, suppliers, partners Pro-active approach with the ability to work independently and as part of a team Technical knowledge and experience, preferably from trade background Strong relationship building and decision-making skills Problem-solving skills Pro-active approach with the ability to work independently and as part of a team Methodical approach & tenacious attention to detail Ability to organise and prioritise effectively Ability to motivate and leading subcontractors and maintenance operatives Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process Good understanding of the legal framework associated with purchasing a property including the the most recent Consumer Code Keep up to date with relevant industry practices What's in it for you? We start by putting our people first. We offer industry leading salaries and benefit packages, inclusive of an excellent bonus scheme, family healthcare, a generous pension, and a full range of flexible benefits to suit you. On top of this, and as part of our Culture Transformation, we offer flexible working, Christmas off "for free", freshly refurbished offices and we dress for our day! We also invest heavily in our people and are passionate about helping them succeed. Interested? If you would like to find out more or to be considered for this role, please click apply and upload your CV and a member of our Recruitment Team will be in touch. Countryside Properties PLC is an equal opportunities employer. We value diversity and promote equality across our business. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and / or additional arrangements as required to support your application. By submitting your application in respect of this advertisement, you authorise for your personal information to be treated in accordance with the GDPR. Personal information contained within your application is stored confidentially and will only be used in accordance with the Countryside Privacy Policy. All personal information will be automatically destroyed 6 months after submission