4 jobs found

Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Head of Estates (Retail) UK-Based Senior Leadership Role We are acting on behalf of a well-established, multi-brand UK retailer to appoint a Head of Estates into a senior leadership role within its Property function. This is a confidential search for a commercially astute estates professional who will play a pivotal role in shaping and delivering an ambitious retail property strategy. With a substantial and growing retail portfolio and clear plans for continued expansion, this appointment is critical. The successful individual will be a key stakeholder at senior level, influencing long-term business performance through proactive estate management, cost control and value creation. The Opportunity Reporting into the senior leadership team, the Head of Estates will lead a team responsible for the day-to-day management of a large, geographically diverse UK retail estate (700+ stores) across multiple well-known high street brands. This is a hands-on leadership role suited to someone comfortable operating at both strategic and operational levels, able to set direction, influence at Board level, and step in to resolve complex retail property issues when required. Key Responsibilities Lead, mentor and develop a team of Estates Managers responsible for the retail portfolio Take ownership of all key retail lease events, ensuring they are proactively identified, allocated and managed Personally oversee and conclude rent reviews, lease renewals and re-gears from inception to completion Prepare and present Board-level papers with clear commercial recommendations Manage and resolve landlord and tenant disputes efficiently, minimising cost and disruption to trading stores Ensure retail property operational issues are resolved quickly to protect sales and brand performance Balance commercial risk and reward, making sound decisions aligned to long-term financial objectives Ensure property costs remain aligned with lease liabilities and broader business strategy Maintain full accountability for the integrity and effectiveness of the property database Manage external advisers and professional teams effectively Candidate Profile Proven experience in a senior estates management role within retail Strong background managing large, multi-site retail portfolios Exceptional negotiation capability with a clear track record of delivering commercial value Experience of retail acquisitions and disposals highly desirable Confident managing complex landlord, tenant and third-party professional relationships Comfortable operating at Board and senior stakeholder level Key Skills & Attributes Highly commercial, results-driven mindset Strong leadership presence with the ability to inspire and drive performance Pragmatic, decisive and comfortable managing ambiguity Excellent communication and stakeholder management skills Highly organised with the ability to prioritise competing deadlines Change-oriented, with the resilience to push through transformation Strong IT and data literacy Professionally qualified (MRICS or equivalent preferred) Why This Role? This is a rare opportunity to take ownership of a major UK retail estate within a business that values its property function as a strategic lever for growth and profitability. The role offers genuine influence, visibility and the chance to shape the future of a significant retail portfolio.

PERMANENT ROLE!! Head of Strategic Asset Management  Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential BSc in building construction. Full professional qualification eg MRICS, MCIOB. Project management qualification, MAPM. Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants. Evidence of continuing professional development. Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients. Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme. Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts. Strong understanding of contract law and procurement procedures of high value contracts. Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation. Ability to produce clear concise reports for senior managers / boards. Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments Ability to chair meetings and inspire confidence among a wide range of service users. Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs. Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before. Intermediate level PC skills, including knowledge of Word, Excel and MS Project. Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults. Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting. Knowledge of procurement regulations. Desirable Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues. Knowledge of Local Authority procedures.

Customer Service Manager Partnerships West Midlands Wolverhampton, WV1 1LH Are you an experienced and enthusiastic Customer Service Manager? If you are passionate about property and are looking for a new challenge, then now's the time to make the move to Countryside Properties. We create places people love - places of character, designed to strengthen people's sense of belonging and build enduring value for all. We achieve this through building new homes and neighbourhoods of lasting quality. And, right now, as part of an ambitious future development programme in our Partnerships West Midlands region, we are seeking to recruit a Customer Service Manager to join our expanding Customer Service Team based out of our offices in Wolverhampton. Responsibilities Attend Customer Meetings Attend end of defect (EOD) inspections at the end of the defect liability period Manage the end of defect process Oversee the process and ensure that the customer is fully updated with actions and time scales Monitor contractors and Customer Service Operatives whilst remedial works are being undertaken Advise Customer Service teams on materials to undertake remedial works Maintain accurate record in accordance with internal quality management systems and General Data Protections Regulations Where appropriate manage the Customer Service Operative Ensure any customer issues are fully investigated and resolved promptly and efficiently Carry out periodic vehicle and equipment inspections Support the Customer Service team in gaining resolutions of customer issues Liaise and collaborate with all relevant departments to gain resolution of customer issues Monitor sub-contractor performance and escalate trends and concerns to the Head of Customer Service Monitor expenditure on site and advise the commercial team of any sub-contractor contra changes Escalate any issues or risks to the appropriate person Where appropriate manage the resolution of NHBC claims Where appropriate undertake Home Tours Familiarise and hold a good understanding of required policies and procedures Skills IT Literate Good people management skills Excellent written and verbal communication skills - engaging with customers, suppliers, partners Pro-active approach with the ability to work independently and as part of a team Technical knowledge and experience, preferably from trade background Strong relationship building and decision-making skills Problem-solving skills Pro-active approach with the ability to work independently and as part of a team Methodical approach & tenacious attention to detail Ability to organise and prioritise effectively Ability to motivate and leading subcontractors and maintenance operatives Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process Good understanding of the legal framework associated with purchasing a property including the the most recent Consumer Code Keep up to date with relevant industry practices What's in it for you? We start by putting our people first. We offer industry leading salaries and benefit packages, inclusive of an excellent bonus scheme, family healthcare, a generous pension, and a full range of flexible benefits to suit you. On top of this, and as part of our Culture Transformation, we offer flexible working, Christmas off "for free", freshly refurbished offices and we dress for our day! We also invest heavily in our people and are passionate about helping them succeed. Interested? If you would like to find out more or to be considered for this role, please click apply and upload your CV and a member of our Recruitment Team will be in touch. Countryside Properties PLC is an equal opportunities employer. We value diversity and promote equality across our business. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and / or additional arrangements as required to support your application. By submitting your application in respect of this advertisement, you authorise for your personal information to be treated in accordance with the GDPR. Personal information contained within your application is stored confidentially and will only be used in accordance with the Countryside Privacy Policy. All personal information will be automatically destroyed 6 months after submission